DalaPay

DalaPay, https://dalapay.com/, is an international Payment Service Provider and technical aggregator that provides comprehensive payment solutions for businesses to accept and make payments globally, optimizing and expanding their operations. Except for our global reach we are proud to have a strong presence and successful operations in various African countries. We specialize in offering payment services and technical integration for instant payments to merchants and individuals across various payment methods and currencies. Besides, we have a wide range of clients and collaborate with companies from diverse industries, earning the trust of large enterprises, e-wallet project owners, partner program providers, and more.

We are looking for a highly-motivated Key Account Manager to join our professional team.

Requirements:

• 1+ year of relevant experience 

• Experience in the fintech area and knowledge of payment methods

• Upper Intermediate or higher English

• Strong communication & negotiation skills

• Ability to work collaboratively in a fast-paced environment

• Excellent organizational and time-management skills

• Ability to analyze data and develop insights to drive decision-making

• Attentive to details

Responsibilities:

• Develop and maintain strong relationships with clients and partners to understand their needs and ensure satisfaction

• Serve as the primary point of contact for key clients, addressing inquiries and resolving issues promptly

• Collaborate with internal teams to deliver tailored solutions and support

• Follow up the KYC procedures and control the paperwork flow
• Collaborate with legal and compliance team

• Identify opportunities for upselling and cross-selling products and services

• Prepare and present regular reports on account performance and market trends

• Conduct regular business reviews with clients to assess satisfaction and explore additional opportunities

• Monitor competitor activities and provide feedback to management on market dynamics

What we offer:

• A collaborative and dynamic work environment in the team of professionals with excellent opportunities to learn and grow in the fintech and igaming fields

• Competitive compensation 

• Remote work 

• Openness to new ideas and short decision paths

Come and join our team of enthusiastic and highly motivated professionals!

DalaPay, https://dalapay.com/, is an international Payment Service Provider and technical aggregator that provides comprehensive payment solutions for businesses to accept and make payments globally, optimizing and expanding their operations. Except for our global reach we are proud to have a strong presence and successful operations in various African countries. We specialize in offering payment services and technical integration for instant payments to merchants and individuals across various payment methods and currencies. Besides, we have a wide range of clients and collaborate with companies from diverse industries, earning the trust of large enterprises, e-wallet project owners, partner program providers, and more.

We are seeking a highly-motivated and results-driven Business Development Manager to join our team. The ideal candidate will have a deep understanding of the technology industry, a proven track record in business development, and the ability to build strong relationships with clients and partners.

Key Responsibilities:

• Market Research and Analysis: Conduct thorough market research to identify new business opportunities and stay updated on industry trends and competitive landscape.
• Partners Engagement: Build and maintain strong relationships with existing and potential partners, understanding their products, negotiations, further onboarding and support.
• Strategic Partnerships: Identify and establish partnerships with key stakeholders in the gaming industry, including developers, publishers, and other service providers.
• Proposal Development: Prepare and present compelling business proposals and presentations to potential partners.
• Collaboration: Work closely with internal teams, including marketing, product development, and operations, to ensure the delivery of high-quality services to partners.
• Reporting: Maintain accurate records of business development activities, revenue and provide regular reports to senior management.

Qualifications:

• Bachelor’s degree in business, marketing, or a related field 
• Proven experience in business development or a related role in the digital payments or tech industry
• Strong understanding of the fintech and technology industry, including market trends, key players, and industry challenges
• Excellent communication, negotiation, and presentation skills
• Ability to build and maintain strong relationships with clients and partners
• Results-oriented with a track record of achieving sales targets and driving revenue growth
• Strong analytical and problem-solving skills
• Self-motivated and able to work independently as well as part of a team
• Willingness to travel as needed

Benefits:

• Competitive compensation 
• Comprehensive benefits package
• Opportunities for professional growth and development
• A dynamic and supportive work environment
• Passionate and dedicated team
• Remote work 

DalaPay, https://dalapay.com/, is an international Payment Service Provider and technical aggregator that provides comprehensive payment solutions for businesses to accept and make payments globally, optimizing and expanding their operations. Except for our global reach we are proud to have a strong presence and successful operations in various African countries. We specialize in offering payment services and technical integration for instant payments to merchants and individuals across various payment methods and currencies. Besides, we have a wide range of clients and collaborate with companies from diverse industries, earning the trust of large enterprises, e-wallet project owners, partner program providers, and more.

We are looking for a highly-motivated Operations Manager to join our professional team.

Requirements:
• Strong communication & interpersonal skills
• Ability to work collaboratively in a fast-paced environment
• Attentive to details
• Excellent organizational and time-management skills
• Intermediate or higher English
• Basic understanding of technical aspects related to payment methods is a plus

Responsibilities:
• Build and maintain strong relationships with existing and potential partners
• Communicate regularly to foster collaboration and achieve mutual business objectives
• Work towards initiating and increasing traffic and revenue through effective communication
• Identify and recruit suitable testers for our payment solutions
• Manage relationships with testers, ensuring effective communication and feedback loops
• Prepare and draft contracts, agreements, and amendments with counterparties
• Ensure all legal and business requirements are met in collaboration with the legal team
• Collaborate with the technical team for the integration and activation of payment methods
• Facilitate smooth communication between operations and technical teams
• Monitor and analyze traffic patterns to identify opportunities for optimization
• Coordinate the distribution channels to maximize revenue and performance
• Provide timely assistance and support to partners in resolving queries or issues
• Act as a liaison between partners and internal teams to ensure prompt issue resolution

What we offer:

• be part of a creative, dynamic team focused on innovation
• opportunities for career growth and development
• a supportive, collaborative work environment
• competitive compensation and benefits package