Come Back Agency

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.
 

Employer information:
 

This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements.

Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.
 
 

What You’ll Be Doing:
 

• Develop and execute a complete SEO strategy tailored to the IT/SaaS/B2B space
• Perform technical audits and implement site-wide improvements (crawlability, indexing, site speed, etc.)
• Conduct in-depth keyword research and competitor analysis to identify content gaps and opportunities
• Optimize existing content and create SEO content briefs for high-converting landing pages and blog articles
• Collaborate with writers and developers to implement SEO best practices across content and code
• Monitor key SEO metrics (traffic, rankings, click-through rates) and adjust strategies based on data
• Stay current with algorithm updates and SEO trends to maintain a competitive edge
   

What You’ll Need:
 

• Proven experience managing SEO for IT, SaaS, or B2B companies
• Demonstrated success in the US and/or Canadian markets—experience with other regions is not relevant for this role
• Strong knowledge of on-page, off-page, and technical SEO
• Familiarity with tools like Google Search Console, Ahrefs, SEMrush, Screaming Frog, GA4
• Excellent understanding of keyword intent, content optimization, and site architecture
• Solid grasp of HTML/CSS basics and how websites are structured for SEO performance
• Strong analytical mindset with the ability to draw insights from data and present actionable recommendations

• Fluent English (B2/C1+) with strong written communication skills
   

  What We Offer:
   

• Working hours aligned with US time zones, typically 16:00–00:00 Kyiv time.
• English lessons to support clear and confident communication.
• Paid vacation and sick days.
• Fully remote work.
• Opportunities for professional growth within the team.

• Structured, personalized onboarding to help you ramp up effectively.
  
  Hiring stages: Recruiter screening → Final culture fit interview.
   

  Apply with your resume and a short note outlining your relevant experience. You can also submit it through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency.

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.
 

This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements.
 

Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.

Important requirement (please read carefully) We are only considering candidates who have previous lead generation experience for IT outsourcing, software development, or tech services companies. General lead generation experience is not sufficient for this role.
 

Responsibilities

• Build and maintain lead lists (Founders, CTOs, Operations leaders)
• Run outbound lead generation
• Personalize outreach messages for US-based prospects
• Book qualified calls for the Business Development / US team
• Track outreach and results in CRM
• Continuously improve messaging based on response quality
   

Requirements

• Proven lead generation experience for IT services / software development companies
• Experience using tools such as LinkedIn Sales Navigator, Apollo, Snov, Lemlist, Instantly, or similar
• Strong written English
• Result-oriented mindset
   

KPIs

• Qualified conversations started
• Calls booked
• Call show-up rate
• Lead quality (not just volume)
   

What We Offer:

• Working hours aligned with US time zones, typically 16:00—00:00 Kyiv time.
• 1:1 English lessons to support clear and confident communication.
• Paid vacation and sick days.
• Fully remote work.
• Opportunities for professional growth within the team.
• Structured, personalized onboarding to help you ramp up effectively.
   

Hiring stages: Recruiter screening → Technical interview → Final culture fit interview.
 

Apply with your resume and a short note outlining your relevant experience. You can also submit it through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.

This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements.

Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.

Responsibilities

• Secure new business and grow revenue. This role is not account management and not day-to-day; client communication. Our US team handles calls and ongoing communication;
• Proactively source outbound opportunities (partnerships, referrals, warm outreach);
• Qualify opportunities and drive them to signed agreements;
• Coordinate internally with the US team during deal handoff;
• Contribute directly to revenue growth;

Requirements

• Proven experience in business development/lead generation for IT services / software development companies /SaaS;
• Clear track record of originating or closing deals with budgets $20,000+;
• Understanding of how custom software projects are priced and sold;
• Strong written English (spoken English is a plus, but not critical);
• Ability to work independently and focus on results;

This role does not involve

• Daily client communication;
• Account management;
• Project management;
• Delivery or technical execution;

KPIs

• New qualified opportunities created;
• Pipeline value generated;
• Deals secured / revenue influenced;

What We Offer

• Working hours aligned with US time zones, typically 16:00—00:00 Kyiv time;
• 1:1 English lessons to support clear and confident communication;
• Paid vacation and sick days;
• Fully remote work;
• Opportunities for professional growth within the team;
• Structured, personalized onboarding to help you ramp up effectively.
   

Apply with your resume and a short note outlining your relevant experience. You can also submit it through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team. This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements. Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders. 

What We’re Looking For:

• 6+ months of QA experience — you know how to manually test web and mobile apps, write test cases and bug reports, and understand QA basics, SDLC, and STLC
• Basic knowledge of testing tools — you’ve used Postman, Selenium, or JUnit at a basic level
• Attention to detail and proactive thinking — you like solving problems, and suggest improvements to make products better
• English B1 or higher
   

What You’ll Do:

• Testing — write and run test cases, manually test web and mobile applications, verify new features before release, and perform regression testing after bug fixes
• Bug tracking — find bugs, add tasks to CRM, write clear reports, and do retesting to verify fixes
• Documentation — create and maintain testing documentation together with the team
• Teamwork — communicate with developers and project managers to make sure everything works smoothly
   

Nice to Have:

• Basic coding skills — you can write simple scripts in Python, JavaScript, or Java
• ISTQB certificate — you have it or are working towards it
• Performance testing — you’ve used JMeter, LoadRunner, or similar tools
   

What We Offer:

• Working hours aligned with US time zones, typically 16:00—00:00 Kyiv time.
• English lessons to support clear and confident communication.
• Paid vacation and sick days.
• Fully remote work.
• Opportunities for professional growth within the team.
• Structured, personalized onboarding to help you ramp up effectively.
   

Hiring stages: Recruiter screening → Technical interview → Final culture fit interview.
 

Apply with your resume and a short note outlining your relevant experience. You can also send your resume directly or submit it through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency.

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.
This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements. Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.

About the role:
We are building a predictable inbound and outbound engine and want a PPC owner who can set up, run, and continuously improve paid acquisition across both brands.

What you will do
You will own paid search and paid acquisition end-to-end, from strategy to execution to reporting. Your job is to generate qualified leads, reduce cost per qualified lead over time, and improve conversion rates through better targeting, creative, landing pages, and tracking.

Responsibilities

• Plan, launch, and optimize campaigns across Google Ads, Microsoft Ads, LinkedIn Ads, Meta Ads, Reddit Ads, and more.
• Own keyword research, account structure, match types, negatives, bidding strategy, ad copy, and extensions
• Build and maintain landing page testing roadmap with our design and dev team, including messaging, forms, speed, and conversion improvements
• Set up and validate tracking and attribution using GA4, Google Tag Manager, pixels, and offline conversion imports when possible
• Define and monitor lead quality signals, not just form fills, and push improvements based on real pipeline outcomes
• Create weekly reporting that is clear and decision oriented, including what changed, what worked, what did not, and what you will test next
• Manage budget pacing and experiment design, including A B tests for ads, audiences, and landing pages
• Collaborate with our sales team to align campaigns with ICP, offers, and follow up flow
   

Requirements

• Hands-on experience managing PPC for lead generation, B2B services for the US/Canadian market.
• Strong skills in Google Ads account architecture, optimization, and troubleshooting
• Solid understanding of conversion tracking, GA4, GTM, and attribution basics
• Comfort working with a CRM and lead lifecycle stages, and using that data to optimize campaigns
• Ability to write clear ad copy and propose landing page improvements that increase conversion rates
• You can communicate clearly, move fast, and take ownership without needing daily direction
   

Nice to have

• Experience marketing software development, SaaS, or technical services
• Experience with LinkedIn Ads for B2B lead gen and retargeting
• Experience with Looker Studio reporting and offline conversion tracking
   

What We Offer:

• Working hours aligned with US time zones, typically 16:00-23:59 Kyiv time.
• English lessons to support clear and confident communication.
• Paid vacation and sick days.
• Fully remote work.
• Opportunities for professional growth within the team.
• Structured, personalized onboarding to help you ramp up effectively.
   

Apply with your resume and a short note outlining your relevant experience. You can also submit it through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency.

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.
 

This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements. Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.
 

About the role:

This is an internal role focused on outreach, partnerships, and placements that improve rankings and bring relevant referral traffic. This is not a client facing role.
 

What you will do:

• You will build and execute a link acquisition plan for priority service pages, state pages, case studies, and thought leadership content
• You will find and qualify websites for outreach, focusing on relevance, quality, and real traffic
• You will run outreach campaigns to secure placements through guest posts, editor mentions, partnerships, resource pages, and digital PR angles
• You will coordinate with our writers and designers to create assets that earn links, like research posts, comparisons, templates, and tools
• You will manage our local and industry citations where relevant, and keep listings consistent
• You will monitor backlinks, anchors, and competitors, and provide weekly updates on what is working
• You will protect the domain by avoiding risky tactics and keeping everything aligned with Google guidelines
   

Requirements:

• Proven link building experience with examples of placements you secured
• Strong prospecting and outreach skills, including personalized email and relationship building
• Understanding of SEO fundamentals, including topical relevance, anchors, and avoiding harmful patterns
• Comfort using tools like Ahrefs, Semrush, Moz, or similar, and Google Search Console
• Ability to work systematically and track everything in a spreadsheet or CRM style pipeline
   

Nice to have:

• Experience with B2B services, SaaS, or software agencies
• Experience with digital PR pitches and creating link worthy content angles
• Experience supporting state localized SEO pages and local SEO citations
   

What We Offer:

• Working hours aligned with US time zones, typically 16:00—23:59 Kyiv time.
• English lessons to support clear and confident communication.
• Paid vacation and sick days.
• Fully remote work.
• Opportunities for professional growth within the team.
• Structured, personalized onboarding to help you ramp up effectively.
   

Apply with your resume and a short note outlining your relevant experience. You can also submit it through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.
This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements.
Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.

What we're looking for:
 

• Completed relevant PM courses or certifications
• Strong motivation to grow in project management and build a career in IT
• English level B2+
• Attention to detail and a structured, responsible approach to work
• Basic understanding of task prioritization and team communication
   

What you'll be doing:
 

• Supporting the PM team throughout the project lifecycle - from pre-sales to delivery
• Assisting with daily, weekly, and monthly planning under mentor guidance
• Working with technical documentation and helping keep it up to date
• Tracking tasks, deadlines, and workload across projects
• Preparing status updates and progress reports for the team and stakeholders

What We Offer:
 

• Working hours aligned with US time zones, typically 16:00–00:00 Kyiv time.
• English lessons to support clear and confident communication.
• Paid vacation and sick days.
• Fully remote work.
• Opportunities for professional growth within the team.
• Structured, personalized onboarding to help you ramp up effectively.

Hiring stages: Recruiter screening → Skills assessment interview → Final culture fit interview.

Apply with your resume and a short note outlining your relevant experience. You can also submit it through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency.
 

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.

This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements.

Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.

What we’re looking for:

• Proven experience as a WordPress Developer, with a portfolio of previous projects.
• Proficiency in WordPress theme and plugin development.
• Strong knowledge of PHP, HTML, CSS, and JavaScript.
• Familiarity with responsive design principles.
• Experience working with MySQL or other relational databases.
• Understanding of web standards and optimization techniques.
• Good English communication skills (B1+ level).
• Ability to work collaboratively in a team environment.
• Excellent problem-solving and debugging skills.

• Strong attention to detail and the ability to meet project deadlines.

   

What you’ll be doing:

• Collaborate with design and development teams to create and maintain WordPress websites and applications.
• Customize WordPress themes and plugins to meet client requirements.
• Develop custom functionalities and features using PHP, HTML, CSS, and JavaScript.
• Ensure the security, performance, and scalability of WordPress sites.
• Troubleshoot and debug WordPress-related issues.
• Stay up to date with the latest industry trends and best practices in WordPress development.
   

What We Offer:

• Working hours aligned with US time zones, typically 16:00–00:00 Kyiv time.
• English lessons to support clear and confident communication.
• Paid vacation and sick days.
• Fully remote work.
• Opportunities for professional growth within the team.
• Structured, personalized onboarding to help you ramp up effectively.
   

Apply with your resume and a short note outlining your relevant experience. You can also submit it through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency.

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.

This position is with a software development company that builds and maintains custom digital products for international clients. The company works with web and mobile technologies and focuses on delivering scalable, high-quality software solutions.

Team members work in distributed teams and collaborate closely with internal stakeholders and project teams.
 

About the Role:

We're looking for an experienced engineering leader - or a strong full-stack engineer ready to step into leadership - to take ownership of technical direction, team quality, and architectural standards across multiple product teams.

This is a hands-on leadership role. You'll be close to the code and architecture decisions while also mentoring engineers, participating in hiring, and communicating with international clients.

Whether you're an experienced Tech Lead looking to grow into a broader role, or a strong full-stack developer with natural leadership qualities - we'd love to talk.

What You'll Do:

- Define and guide technical direction across projects, ensuring scalable and maintainable architecture

- Review and support architecture decisions made by development teams

- Mentor engineers and help teams improve their technical skills and processes

- Participate in technical hiring: interviews, candidate evaluation, team building

- Collaborate with project managers and stakeholders to align technical decisions with business goals

- Communicate with US-based clients - explain architecture decisions, join calls when needed

- Identify and address bottlenecks in development processes

What We're Looking For:

- 5+ years in software development, including experience in a technical leadership or senior individual contributor role

- Strong hands-on background in full-stack web or mobile development

- Experience with system architecture and technical decision-making

- Natural leadership qualities - ability to mentor engineers and improve team efficiency

- Comfortable participating in hiring and evaluating technical candidates

- Strong communication skills - able to explain complex technical topics clearly to both technical and non-technical audiences

- Fluent English (written and spoken)

-Familiarity with AI tools or AI integrations in production software
 

We're open to strong full-stack engineers with leadership potential who are ready to step into a broader technical role for the first time.

Technology Stack
Engineering teams in the company work with the following technologies: React; React Native; Node.js; Python; Flutter.
The CTO will oversee teams working with these technologies and ensure architectural consistency and technical quality across projects.

Nice to Have:

- Previous experience in a formal leadership role (Tech Lead, Head of Engineering, or similar)

- Experience in service-based or outsource IT companies

- Track record of scaling or mentoring engineering teams

- Experience establishing or improving engineering processes
 

What We Offer: 
- Working hours aligned with US time zones, typically 16:00-00:00 Kyiv time.
- Fully remote work.
- English lessons to support professional communication .
- Paid vacation and sick days.
- Opportunity to influence the technical direction of the company.
- Long-term collaboration with international projects.

Hiring stages: Recruiter screening → Technical interview → Final culture fit interview.

Apply with your resume and a short note outlining your relevant experience. You can also submit your resume through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency!

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.

This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements. Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.

About the role

The company is moving deeper into enterprise work. We need a DevOps engineer who can help harden our infrastructure, implement security best practices, and drive compliance readiness so we can pass enterprise vendor reviews and pursue certifications like SOC 2 and ISO 27001. You will work closely with engineering and leadership across infrastructure, security, and compliance.

What you will do:

• Build and maintain secure cloud infrastructure and CI/CD pipelines
• Implement access control, least privilege, and secrets management across environments
• Standardize logging, monitoring, alerting, and audit trails
• Create and maintain secure SDLC practices, including code scanning, dependency scanning, and change control
• Set up incident response basics, including runbooks, on-call expectations, and post-incident process
• Compliance readiness for SOC 2 and ISO 27001 by implementing required technical controls and gathering evidence
• Vulnerability management and patching routines for infrastructure and dependencies
• Improve backup, disaster recovery, and business continuity practices
• Support client security questionnaires with clear technical answers and evidence

Requirements:

• Up to 2 years of DevOps experience with cloud infrastructure and deployment pipelines
• Hands-on experience with AWS, including IAM, networking, compute, and logging services
• Experience with Infrastructure as Code such as Terraform
• Experience with containerization and orchestration, Docker and Kubernetes preferred
• Comfort setting up security tooling, SAST, DAST, dependency scanning, secret scanning
• Ability to document systems clearly and work with auditors or compliance tools when needed
• English at B2 level or higher - you will collaborate directly with US client stakeholders

Nice to have:

• SOC 2 or ISO 27001 experience, even if you were the technical owner not the compliance PM
• Experience with Vanta, Drata, Secureframe, or similar evidence automation tools
• Experience working with HIPAA or other regulated client environments
• AWS certifications such as Solutions Architect or Security Specialty

What We Offer:

• Working hours aligned with US time zones, typically 16:00-23:59 Kyiv time
• English lessons to support clear and confident communication
• Paid vacation and sick days
• Fully remote work
• Opportunities for professional growth within the team
• Structured, personalized onboarding to help you ramp up effectively

Apply with your resume and a short note outlining your relevant experience. You can also submit it through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency.

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team. This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements.
 

Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.
 

What we’re looking for

• Fluent in spoken English (В2+, work with US customers);
• Experience from 0,5 year in a relevant position;
• Be flexible with the US schedule. Working hours from 16:00 pm to 00:00 Kyiv Time;
• Ability to prioritize tasks for the team and coordinate multiple projects in a changing environment.
   

What you’ll be doing

• Full cycle of project management: from participation in pre-sales preparation to the stage of successful implementation/support of the project;
• Prepares a daily, weekly, and monthly plan;
• Work with technical documentation;
• Provide reporting on the progress of tasks and the project;
• Tracking workload, deadlines, and progress on each project’s tasks.
   

What We Offer:

• Working hours aligned with US time zones, typically 16:00—00:00 Kyiv time.
• English lessons to support clear and confident communication.
• Paid vacation and sick days.
• Fully remote work.
• Opportunities for professional growth within the team.
• Structured, personalized onboarding to help you ramp up effectively.

Hiring stages: Recruiter screening → Skills assessment interview → Final culture fit interview.
 

Apply with your resume and a short note outlining your relevant experience. You can also submit it through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency.

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.
 

This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements. Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.
 

About the role:

We are looking for a Data Researcher to help us identify and enrich profiles of real people based on limited initial information. In most cases, you will start with only a name and a possible location. This is a highly detail oriented and repetitive role that requires focus, speed, and consistency. Processes may evolve frequently, so adaptability is essential.

 

What you will do:

• Research individuals using minimal input such as name and approximate location
• Identify and validate correct LinkedIn profiles
• Find professional email addresses using research tools and verification methods
• Cross check data for accuracy and avoid false matches
• Document findings clearly and follow structured workflows
• Adjust quickly to changes in tools, rules, or research logic

What we are looking for:

• Strong online research and investigative skills
• Experience using LinkedIn, Google search operators, and data enrichment tools
• High attention to detail and patience with repetitive tasks
• Ability to stay focused during monotonous work
• Comfortable working with changing instructions and fast iteration
• Logical thinking and strong pattern recognition
• Reliable, disciplined, and deadline oriented

Nice to have:

• Previous experience in lead research, data enrichment, or contact discovery
• Familiarity with email verification tools
• Understanding of B2B data or recruitment research

What We Offer:

• Working hours aligned with US time zones, typically 16:00-00:00 Kyiv time.
• English lessons to support clear and confident communication.
• Paid vacation and sick days.
• Fully remote work.
• Opportunities for professional growth within the team.
• Structured, personalized onboarding to help you ramp up effectively.
  
   

Apply with your resume and a short note outlining your relevant experience. You can also submit it through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.

Employer information: This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements. Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.

About the role: We are looking for a Project Coordinator to manage client communication on Upwork and keep all active deals organized and moving forward. This is a detail-oriented role focused on structured communication, CRM hygiene, and timely follow-ups. The work is fully remote, with hours aligned to US time zones.

What you will do:

• Monitor Upwork daily and respond to all incoming client messages promptly
• Add new contacts and update deal statuses in the CRM consistently
• Write follow-ups for ongoing conversations and ensure no client goes without a timely response
• Keep communication organized and structured across multiple parallel dialogues
• Hand off clients with offers to project managers
• Prepare client-facing documentation such as Scope of Work and supporting materials

What we are looking for:

• At least 3 months of experience in a communication-heavy role such as sales, lead generation, customer support, or similar
• Intermediate English or higher - you are comfortable reading and writing professional messages in English
• Strong written communication skills - clear, professional, and to the point
• Highly organized - you keep the CRM clean and nothing falls through the cracks
• Able to manage many parallel conversations without losing track
• Self-driven - you follow through on tasks without reminders

Nice to have:

• Experience working on Upwork or similar platforms
• Basic understanding of software development processes
• Experience with CRM systems

Hiring stages: Recruiter screening - Technical interview - Final culture fit interview

What We Offer:

• Working hours aligned with US time zones, typically 16:00-00:00 Kyiv time
• English lessons to support clear and confident communication
• Paid vacation and sick days
• Fully remote work
• Opportunities for professional growth within the team
• Structured, personalized onboarding to help you ramp up effectively

Apply with your resume and a short note outlining your relevant experience. You can also send your resume through our website at comeback.ua. Selected candidates will be contacted by the Come Back Agency.

Сome Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.

Employer information:
This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements. Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.

About the role:
We are looking for a Python Backend Developer to join a distributed team building and maintaining production software for US-based clients. You will work on real systems, collaborate directly with client stakeholders, and contribute to AI-enabled solutions in a long-term engagement.

What you will do:

• Build and maintain web applications using Python and FastAPI - production code that's clean, testable, and built to last.
• Develop backend systems, integrate third-party APIs, and support frontend teams with reliable endpoints.
• Work with AWS infrastructure: S3, Lambda, EC2, EventBridge, DynamoDB.
• Implement security measures and handle data protection thoughtfully.
• Debug production issues, optimize performance, and keep systems running smoothly.
• Follow industry trends and bring new ideas to the table when it makes sense.

What we are looking for:

• Proven Python experience - real projects you've shipped, not just learned.
• Strong command of FastAPI. 
• Solid grasp of OOP principles, design patterns, and how to apply them in practice.
• Hands-on experience building RESTful APIs and integrating web services.
• Comfortable working with relational databases (MySQL, PostgreSQL) and NoSQL (DynamoDB).
• English communication skills - B2 level.
• Ability to solve problems independently, write clear code, and communicate well with teammates.
• Takes responsibility for their work and doesn't need constant oversight.

Nice to have:

• Experience with AI prompting.
• Experience with Django.
• Familiarity with LangChain or LangGraph.

Hiring stages: Recruiter screening → Test assignment → Skills assessment interview → Final culture fit interview.

What We Offer:

• Working hours aligned with US time zones, typically 16:00–00:00 Kyiv time.
• English lessons to support clear and confident communication.
• Paid vacation and sick days.
• Fully remote work.
• Opportunities for professional growth within the team.
• Structured, personalized onboarding to help you ramp up effectively.

Apply with your resume and a short note outlining your relevant experience. You can also send your resume through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency.