Come Back Agency

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.

This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements. Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.
 

What you will do

• Research relevant companies and contacts
• Find and verify professional email addresses
• Build, clean, and maintain prospect databases
• Set up and manage cold email campaigns in Instantly or similar platforms
• Manage 20+ sending accounts and up to ~2,000 emails per day
• Monitor mailbox health, deliverability, bounce and spam rates
• Add or replace sending mailboxes when needed
• Monitor campaign performance and identify issues
• Keep campaign data organized and provide short daily updates

What we are looking for

• Hands-on experience launching and managing cold email campaigns
• Experience with Instantly, Smartlead, Lemlist, Reply.io, Snov.io, Mailshake, or similar tools
• Understanding of deliverability, mailbox health, sending limits, bounce and spam rates
• Experience finding and verifying professional emails
• Experience working with multiple sending accounts
• Strong attention to detail and ability to work with large databases
• English B1+
• Full-time availability 16:00−00:00 Kyiv time Important: experience only in Data

Research, LinkedIn lead generation, or database building without hands-on cold email outreach is not sufficient for this role.

Nice to have

• Experience with Apollo, Clay, Hunter, Snov.io, NeverBounce, ZeroBounce, or similar tools
• Familiarity with CRM systems and outbound sales workflows
• Understanding of email warm-up and basic domain authentication principles
• Experience in B2B prospecting, lead generation, recruitment research, or email marketing
• Knowledge of Google search operators and other contact research techniques

What we offer

• Fully remote, full-time cooperation
• Stable working hours aligned with the US market: 16:00—00:00 Kyiv time
• Direct cooperation with a US-based software company
• Paid vacation and sick days
• English lessons and speaking clubs
• No time-tracking software
• Structured and personalized onboarding
• A short paid trial period lasting 5−10 working days
• Opportunities for professional growth within the team.
• Support from a mentor during onboarding
• Opportunities for professional growth and increased ownership within the team
• Compensation reviews based on performance

Hiring process

1. Introductory interview with Come Back Agency
2. Professional interview with the client’s representative
3. Short paid trial period
4. Final offer and onboarding

When applying, please briefly mention your cold email experience, platforms used, approximate number of sending accounts, and daily email volume.

You can also apply through our website: comeback.ua.

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.

This position is with a US-based software company that provides custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements. You’ll join a distributed internal team and work directly with US hiring managers and candidates.

Schedule: 16:00–00:00 Kyiv time (overlaps with US business hours)
Format: Full-time, fully remote
Market: United States. When there are no US openings, you’ll help with hiring in Ukraine.

Why this role is different

English is the core of this job. You’ll talk with American candidates every day, run full interviews on your own, keep the conversation natural, ask good follow-up questions, and present the company and its roles with confidence. If your spoken English is excellent and you’re a strong recruiter, we want to talk to you, even if you haven’t hired for the US market before.

What we’re looking for

• 2+ years hands-on recruitment experience, ideally in IT, software development, or international hiring.
• English at B2 - C1 level, close to fluent professional communication. You can run a full interview with a US candidate on your own, keep a natural conversation going, and handle unexpected questions without losing your footing.
• Full-cycle recruitment experience: understanding the hiring need, defining the candidate profile, sourcing, screening, offer management, and closing the hire.
• Strong sourcing skills across LinkedIn and other channels, including job boards, professional communities, and direct outreach in English.
• Experience hiring for both technical and non-technical roles at different levels.
• Strong communication and negotiation skills, especially around salary expectations and offers.
• The ability to manage several open roles and competing priorities at once.
• A structured, organized, and responsible approach. You own the process and always know what the next step is.

• Readiness to work 16:00–00:00 Kyiv time on a regular basis.

   

What you’ll be doing

• Own the full recruitment cycle for US clients, for technical and non-technical roles.
• Source candidates through LinkedIn and other channels, and run personalized outreach in English.
• Hold screening calls in English to assess experience, motivation, communication, and fit.
• Present roles and the company in a way that is clear and compelling, including to candidates who have never heard of us.
• Discuss compensation, handle objections, and negotiate offers.
• Work directly with hiring managers to clarify requirements and align on candidate profiles.
• Coordinate interviews between candidates and hiring managers across US time zones.
• Keep the ATS up to date and track candidate statuses and next steps.
• Give every candidate a professional, respectful experience at every stage.
• Support Ukrainian hiring when needed.
   

Nice to have

• Experience recruiting for the US market or interviewing American candidates.
• Understanding of the US job market, including W-2 / 1099 employment types and US work authorization.
• Experience working across US time zones.
• Hands-on experience with LinkedIn Recruiter and US job boards.
• Experience with ATS and CRM systems.
• Experience hiring Senior, Lead, or Management-level professionals.
• Experience in an outsourcing, outstaffing, product, or software development company.
   

What we offer

• Fully remote work.
• Paid vacation and sick days.
• English lessons to support your professional growth.
• Direct work with US clients and international hiring practices.
• Opportunities to grow within the team.
• Structured, personalized onboarding to help you get up to speed quickly.
   

Hiring process

1. Recruiter screening
2. Final interview with the Hiring Manager.
    

How to apply

Send your resume with a short note about your recruitment experience: which markets you’ve hired for, which roles you’ve closed, and whether you’ve worked with US candidates. You can also apply through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency.

About Come Back Agency & Client Position

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.

This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements. Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.

About the Role

As we scale our operations and infrastructure, we are looking for a hands-on DevOps / Platform Engineer who can design robust cloud environments, standardize infrastructure templates, and support our compliance readiness.

In this role, you will build automated end-to-end cloud infrastructure, manage multi-account AWS environments, support Kubernetes clusters, and collaborate on security hardening. You will also play a key role in supporting upcoming enterprise vendor reviews and compliance readiness (SOC 2 / ISO 27001) by gathering evidence, addressing security gaps, and utilizing cloud security mechanisms.

What You Will Do

• Cloud Architecture & Multi-Account Setup: Design, build, and maintain AWS infrastructure from scratch; standardize multi-account environments (AWS Organizations) and repeatable landing zones.
• Infrastructure & CI/CD: Manage Infrastructure as Code using Terraform and maintain scalable automated CI/CD pipelines (primarily GitHub Actions).
• Container Orchestration: Support and maintain production Kubernetes clusters (Amazon EKS).
• System Migration: Assist with migrating internal and client services/applications to AWS in alignment with security best practices.
• Security Hardening & Access Control: Implement least privilege access (IAM), secrets management, network isolation, and standard security practices across cloud environments.
• Compliance Readiness & Evidence Gathering: Support SOC 2 and/or ISO 27001 readiness by identifying security gaps, collecting audit evidence, and providing technical artifacts (using AWS Artifact, Security Hub, or integrated compliance tools).
• Observability & Incident Support: Standardize logging, monitoring, and alerting across environments to ensure full auditability and infrastructure reliability.
   

Requirements

• Experience: 2.5+ years of practical DevOps / Platform / Cloud Engineering experience managing cloud infrastructure.
• AWS & Infrastructure Design: Strong experience with AWS (IAM, VPC networking, compute, logging) and hands-on experience or familiarity with AWS Organizations and multi-account structures.
• Containers & Kubernetes: Hands-on experience managing and supporting production Kubernetes clusters (Amazon EKS).
• Infrastructure as Code (IaC): Solid experience writing and maintaining Terraform scripts.
• CI/CD: Practical experience configuring deployment pipelines from scratch (GitHub Actions preferred, or GitLab CI / Bitbucket Pipelines).
• Practical Security & Compliance: Familiarity with cloud security controls (IAM, encryption, vulnerability scanning) and practical experience with evidence collection and gap remediation for SOC 2 or ISO 27001 audits.
• Communication: B2+ English level (upper-intermediate or higher) for effective daily communication with US-based stakeholders and auditors.

Nice to Have

• Experience or familiarity with compliance automation platforms (e.g., Vanta, Drata, Secureframe, or AWS Security Hub).
• AWS Certifications (e.g., AWS Certified Solutions Architect, SysOps Administrator, or AWS Certified Security - Specialty).
• Experience with cloud application migrations.
   

What We Offer

• Working hours aligned with US time zones, typically 16:00–23:59 Kyiv time.
• Company-sponsored English lessons to support clear and confident communication.
• Paid vacation and sick days.
• Fully remote work model.
• Opportunities for professional growth and support with professional certifications.
• Structured, personalized onboarding to help you ramp up effectively.

Apply with your resume and a short note outlining your relevant experience. You can also submit it through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency.

Soft Does | Remote | Schedule: 16:00 – 00:00 (Kyiv time)
 
Come Back Agency is a recruitment agency that helps IT companies grow their teams with the right people. Right now, we are looking for a Content Manager for our client — Soft Does.

Soft Does is an IT company whose services are used by businesses across the US. We are actively scaling our organic presence and content marketing setup: hundreds of SEO-optimized service pages are already live, and we are expanding into new technology pages and blogs.

In this role, you will act as a core content specialist, combining hands-on content creation with task coordination and mentoring support for team members. You will work in close collaboration with the CEO and the SEO lead.

About the Role
 
Your primary goal will be creating and editing content, coordinating processes, and supporting the team. The main focus is hands-on SEO content creation for the US market, combined with day-to-day team coordination and mentoring.

What You'll Do
 

• Content Creation & Optimization: Write, edit, and optimize SEO texts using Surfer SEO, Gemini, and ChatGPT (deep rewriting, removing cliches, adapting drafts to our structure).
• CMS Work: Publish and format pages in CMS (WordPress/Shopify) using ready-made templates with high attention to detail.
• Coordination & Mentoring: Help colleagues with daily tasks, support onboarding, and share editorial quality standards.
• Keyword Work: Select and analyze keywords to optimize pages for both Google and AI search.
• Process Enhancement: Manage your own task flow independently, track performance metrics, and improve content creation speed.

What We're Looking For
 

• Experience: 1+ year of hands-on content creation and editing experience, supported by relevant work samples. Strong organizational and communication skills, with an interest in mentoring and team coordination. Previous leadership experience is a plus.
• US Market Focus: Experience creating B2B/IT content tailored specifically for the US market.
• SEO & AI Skills: Practical experience with SEO content optimization, keyword research, CMS publishing, and AI-assisted writing. Ability to fact-check, rewrite, and improve AI-generated drafts. Experience with Surfer SEO or similar tools is a plus.
• Language Proficiency: Upper-Intermediate (B2) English or higher — required for direct writing, thorough editorial control, and professional communication.
• Independence & Results: High self-organization, ability to manage your task flow independently, and a result-oriented approach without micro-management.
• Attention to Detail: Meticulous approach to quality, formatting, and structural accuracy across large volumes of web pages.

Nice to Have
 

• Experience working with or handling social media channels (Instagram, Facebook, LinkedIn) for IT or B2B brands.
• Familiarity with Google Search Console and web analytics tools.
• Background in IT services, agency environments, or tech companies.

What We Offer
 

• Work Schedule: Aligned with US business hours, 16:00 – 00:00 Kyiv time.
• Remote Work: 100% remote working format.
• Professional Growth: An opportunity to develop leadership skills through hands-on content work, mentoring, and team coordination.
• Supportive Environment: Paid vacation and sick days, structured onboarding, and continuous English language learning support.

Hiring stages: Recruiter screening → Technical task → Technical interview.
 
Apply with your resume and a short note outlining your relevant experience. You can also submit it through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency.

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.
 

This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements. Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.
 

What you will do

• Develop and maintain backend services on Node.js (NestJS, TypeScript)
• Design and build REST APIs working with PostgreSQL and Prisma
• Implement business logic and integrations with third-party services
• Build authentication and authorization flows
• Improve performance and stability of production systems
• Investigate and fix production issues
• Take part in code reviews and technical discussions
• Communicate directly with US-based clients on technical calls
   

What we are looking for

• 2+ years of commercial backend experience with Node.js 
• In-depth NestJS experience on real commercial projects: modules, guards, interceptors, pipes
• Strong TypeScript skills
• Solid approach to validation and DTOs
• Hands-on experience with PostgreSQL and Prisma
• Practical experience with AWS services
• Docker in day-to-day development
• Redis (caching, queues, sessions, or similar use cases)
• Experience with Node.js Streams
• Good understanding of OOP principles
• Confident use of Git
• Experience using Claude Code or readiness to use it as part of your daily workflow
• Ability to work independently and argue for your technical decisions
• English B2+ for confident spoken communication with US clients
• Full-time availability 16:00–00:00 Kyiv time
   

Important: NestJS experience limited to tutorials, courses, or pet projects is not sufficient for this role. We are looking for commercial backend experience; frontend-only profiles will not be considered. Full-stack developers are welcome if most of their practical experience is on the backend.
 

Nice to have

• Express.js
• Other ORMs (TypeORM, Sequelize) or MongoDB
• JWT, OAuth, RBAC
• WebSockets / Socket.io
• Microservices, message queues, background jobs
• Unit and integration testing
• CI/CD, Kubernetes
• Logging and monitoring
• Payment integrations
   

What we offer

• Fully remote, full-time cooperation
• Stable working hours aligned with the US market: 16:00–00:00 Kyiv time
• Direct cooperation with a US-based software company
• Mentorship from the Head of Node.js
• Paid vacation and sick days
• English lessons and speaking clubs
• No time-tracking software
• Structured and personalized onboarding
• Opportunities for professional growth and increased ownership within the team
• Compensation reviews based on performance
   

Hiring process

1. Introductory interview with Come Back Agency
2. Technical interview with the Head of Node.js: a code review session where you’ll discuss code snippets (no live coding)
3. Final culture-fit interview
4. Offer and onboarding
    

When applying, please briefly mention your years of commercial Node.js experience, NestJS projects you’ve worked on, AWS services you’ve used, and your English level.

You can also apply through our website: comeback.ua.

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team. 

This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements. Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.
 

What We’re Looking For:

• 2+ years of commercial Manual QA experience — you’ve tested real web and mobile products, not only course projects
• Strong QA fundamentals — you understand SDLC, STLC, testing types and methods, and know when to use functional, regression, smoke, and exploratory testing
• Test documentation — you write clear test cases, checklists, and bug reports, and work confidently with bug-tracking systems
• Technical understanding — you know how client-server architecture works and can test APIs at a basic level
• Independence and structure — you can plan testing for a new feature, assess risks before a release, and argue for bug priority
• English B2
   

What You’ll Do:

• Testing — run functional testing of web and mobile applications and verify new features before release
• Regression — perform regression testing and retesting after bug fixes
• Bug tracking — find, report, and track bugs through to resolution
• Documentation — create and maintain test documentation
• Teamwork — analyze requirements and work closely with developers
• Process — suggest and help implement improvements to QA processes
   

Nice to Have:

• Tools — Postman, Jira, SQL, DevTools
• Automation basics — Selenium, JUnit, or simple scripts in Python, JavaScript, or Java
• Performance testing — JMeter, LoadRunner, or similar tools
• CI/CD — understanding of how testing fits into the delivery pipeline
• ISTQB certificate
   

What We Offer:

• Working hours aligned with US time zones, typically 16:00-00:00 Kyiv time.
• English lessons to support clear and confident communication.
• Paid vacation and sick days.
• Fully remote work.
• Opportunities for professional growth within the team.
• Structured, personalized onboarding to help you ramp up effectively.
   

Hiring process

1. Introductory interview with Come Back Agency
2. Technical interview with the client’s QA team
3. Offer and onboarding
    

Apply with your resume and a short note outlining your relevant experience. You can also send your resume directly or submit it through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency.

Come Back Agency helps US software and technology companies run their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.
 

This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software and works in long-term client engagements. Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.
 

About the Role

We are looking for a React Native Developer with 1.5-2+ years of commercial experience to join our mobile development team. You will build, maintain, and improve cross-platform mobile applications using React Native and Expo. You will work closely with the Head of React Native and communicate directly with US-based clients.
 

The ideal candidate has hands-on experience developing mobile applications, can independently handle tasks within their level of expertise, and knows how to troubleshoot mobile-specific issues and optimize application performance.
 

What You Will Do

• Build and maintain cross-platform mobile applications using React Native, Expo, and TypeScript.
• Implement new features, integrate REST APIs and third-party services, and maintain existing code.
• Develop responsive interfaces and ensure a consistent user experience across iOS and Android.
• Identify and resolve performance bottlenecks, improve application stability, and maintain code quality.
• Investigate platform-specific issues, handle permissions, and troubleshoot native-related problems and build failures.
• Work with Expo EAS Build and support application builds and releases.
• Participate in code reviews, discuss technical decisions, and collaborate with the Head of React Native.
• Communicate directly with US-based clients to clarify requirements, discuss implementation details, and provide updates on development tasks.
   

Requirements

• 1.5–2+ years of commercial experience in React Native development, preferably with Expo.
• Strong knowledge of React Hooks, component lifecycle, and TypeScript.
• Hands-on experience with React Navigation and/or Expo Router.
• Understanding of iOS and Android differences, Platform.OS, and permission handling.
• Experience integrating REST APIs and working with asynchronous data.
• Understanding of state management approaches and experience with AsyncStorage.
• Experience with Expo EAS Build and familiarity with App Store Connect and Google Play Console.
• Basic understanding of CI/CD pipelines, Git, and mobile app versioning, including buildNumber and versionCode.
• Basic understanding of Bridge, JSI, and Fabric and their purpose.
• Upper-Intermediate English (B2) or higher for direct written and verbal communication with US-based clients.
• Ability to work independently on assigned tasks, troubleshoot technical issues, and explain technical decisions.
   

Nice to Have

• Experience with react-native-reanimated and react-native-gesture-handler.
• Knowledge of UI optimization and performance profiling.
• Hands-on experience implementing push notifications using expo-notifications.
• Experience integrating authentication providers such as Google, Apple, and Facebook.
• Experience with Firebase Analytics or similar analytics tools.
• Experience working with GraphQL APIs.
• At least one mobile application released to production through the App Store or Google Play.
   

What We Offer

• Fully remote, full-time cooperation
• Stable working hours aligned with the US market: 16:00–00:00 Kyiv time
• Paid vacation and sick days
• English lessons and speaking clubs
• No time-tracking software
• Opportunities for professional growth and increased ownership within the team
• Compensation reviews based on performance
   

Hiring Stages: Recruiter Screening → Technical Interview з Head of Development + Live Coding (60хв)
 

Apply with your resume and a short note outlining your relevant React Native experience. You can also submit your application through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency.