Come Back Agency

Come Back Agency helps US software and technology companies run their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.

This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements. Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.

About the Role

As we scale our operations to meet enterprise demands, we are looking for a driven DevSecOps Engineer who can help harden our cloud infrastructure, elevate our security posture, and drive compliance readiness. In this role, you’ll play a pivotal part in helping us pass enterprise vendor reviews and achieve key certifications like SOC 2 and ISO 27001. You will work closely with cross-functional engineering and leadership teams spanning infrastructure, security, and compliance.

What You Will Do

• Infrastructure & CI/CD: Build, scale, and maintain secure cloud infrastructure and automated CI/CD pipelines.
• Access & Security: Implement robust access controls, least privilege principles, secrets management, and security hardening across environments.
• Observability & Auditing: Standardize logging, monitoring, alerting, and comprehensive audit trails.
• Secure SDLC: Drive secure software development lifecycle practices, including code scanning, dependency scanning, and change control.
• Incident Response: Establish baseline incident response procedures, including runbooks, on-call expectations, and structured post-incident reviews.
• Compliance Readiness: Take ownership of technical controls and evidence gathering for SOC 2 and/or ISO 27001 frameworks.
• Vulnerability Management: Maintain proactive vulnerability patching routines for infrastructure and dependencies.
• Reliability & Recovery: Enhance backup, disaster recovery, and business continuity practices.
• Client Security Support: Respond to client security questionnaires and support audits with clear technical answers and evidence.

Requirements

• Experience: 2+ years of hands-on DevOps experience managing cloud infrastructure and deployment pipelines.
• Cloud & IaC: Strong practical experience with AWS (IAM, networking, compute, logging) and Terraform (Infrastructure as Code).
• Containers & GitOps: Hands-on experience with Kubernetes (Amazon EKS preferred), Helm, and GitOps workflows (ArgoCD or similar).
• CI/CD: Experience building and configuring CI/CD pipelines from scratch (e.g., Bitbucket Pipelines, GitLab CI, GitHub Actions).
• Security & Compliance: Familiarity with modern security tooling (SAST, DAST, dependency scanning, secret scanning), combined with hands-on experience in SOC 2 and/or ISO 27001 compliance preparation (controls implementation, gap analysis, and evidence collection using Security Hub or similar cloud security tooling).
• Documentation & Process: Strong ability to document systems clearly and collaborate effectively with auditors or compliance platforms.
• Communication: B2+ English level (upper-intermediate or higher) for seamless daily collaboration with US-based client stakeholders.

Nice to Have

• AWS certifications (e.g., DevOps Engineer - Professional or SysOps Administrator Associate).
• Experience with compliance automation tools such as Vanta, Drata, or Secureframe.
• Background working in regulated industries (e.g., HIPAA).

What We Offer

• Working hours aligned with US time zones, typically 16:00–23:59 Kyiv time.
• Company-sponsored English lessons to support clear and confident communication.
• Paid vacation and sick days.
• Fully remote work.
• Opportunities for professional growth within the team.
• Structured, personalized onboarding to help you ramp up effectively.

Apply with your resume and a short note outlining your relevant experience. You can also submit it through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency.

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.

This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements. Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.
 

What you will do

• Research relevant companies and contacts
• Find and verify professional email addresses
• Build, clean, and maintain prospect databases
• Set up and manage cold email campaigns in Instantly or similar platforms
• Manage 20+ sending accounts and up to ~2,000 emails per day
• Monitor mailbox health, deliverability, bounce and spam rates
• Add or replace sending mailboxes when needed
• Monitor campaign performance and identify issues
• Keep campaign data organized and provide short daily updates

What we are looking for

• Hands-on experience launching and managing cold email campaigns
• Experience with Instantly, Smartlead, Lemlist, Reply.io, Snov.io, Mailshake, or similar tools
• Understanding of deliverability, mailbox health, sending limits, bounce and spam rates
• Experience finding and verifying professional emails
• Experience working with multiple sending accounts
• Strong attention to detail and ability to work with large databases
• English B1+
• Full-time availability 16:00−00:00 Kyiv time Important: experience only in Data

Research, LinkedIn lead generation, or database building without hands-on cold email outreach is not sufficient for this role.

Nice to have

• Experience with Apollo, Clay, Hunter, Snov.io, NeverBounce, ZeroBounce, or similar tools
• Familiarity with CRM systems and outbound sales workflows
• Understanding of email warm-up and basic domain authentication principles
• Experience in B2B prospecting, lead generation, recruitment research, or email marketing
• Knowledge of Google search operators and other contact research techniques

What we offer

• Fully remote, full-time cooperation
• Stable working hours aligned with the US market: 16:00—00:00 Kyiv time
• Direct cooperation with a US-based software company
• Paid vacation and sick days
• English lessons and speaking clubs
• No time-tracking software
• Structured and personalized onboarding
• A short paid trial period lasting 5−10 working days
• Opportunities for professional growth within the team.
• Support from a mentor during onboarding
• Opportunities for professional growth and increased ownership within the team
• Compensation reviews based on performance

Hiring process

1. Introductory interview with Come Back Agency
2. Professional interview with the client’s representative
3. Short paid trial period
4. Final offer and onboarding

When applying, please briefly mention your cold email experience, platforms used, approximate number of sending accounts, and daily email volume.

You can also apply through our website: comeback.ua.

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team. This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements.
 

Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.
 

What we’re looking for

• Fluent in spoken English (В2+, work with US customers);
• Experience from 0,5 year in a relevant position;
• Be flexible with the US schedule. Working hours from 16:00 pm to 00:00 Kyiv Time;
• Ability to prioritize tasks for the team and coordinate multiple projects in a changing environment.
   

What you’ll be doing

• Full cycle of project management: from participation in pre-sales preparation to the stage of successful implementation/support of the project;
• Prepares a daily, weekly, and monthly plan;
• Work with technical documentation;
• Provide reporting on the progress of tasks and the project;
• Tracking workload, deadlines, and progress on each project’s tasks.
   

What We Offer:

• Working hours aligned with US time zones, typically 16:00—00:00 Kyiv time.
• English lessons to support clear and confident communication.
• Paid vacation and sick days.
• Fully remote work.
• Opportunities for professional growth within the team.
• Structured, personalized onboarding to help you ramp up effectively.

Hiring stages: Recruiter screening → Skills assessment interview → Final culture fit interview.
 

Apply with your resume and a short note outlining your relevant experience. You can also submit it through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency.

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.

This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements. Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.

About the Role 

Your main focus will be on social media management and content creation. You will develop content strategies, write, edit, and optimize posts in Instagram, Facebook, Twitter, LinkedIn, and create visual assets using Figma, Canva or another design platform. Most of your work will involve SMM, content planning, and combining engaging texts with striking visuals.

What You'll Do

• Manage and grow social media accounts (Instagram, Facebook, Twitter, LinkedIn), preferably within the IT niche.
• Develop and execute content strategies for social channels.
• Create engaging posts and texts, ensuring proper keyword integration for better reach.
• Design and edit graphics, banners, and visual assets.
• Understand and apply principles of visual content creation and image generation for posts.
• Use AI tools (e.g., Gemini) for research, brainstorming, and optimizing content drafts.
• Maintain a consistent brand voice, tone, and visual style across all platforms.

What We're Looking For

• 6+ months of experience in SMM or content creation with a strong focus on social media, preferably in IT.
• Practical understanding of content strategy and how to plan content effectively.
• Hands-on experience with Figma, Canva or another design platform for creating social media visuals.
• Confident use of AI tools for content creation (you write detailed prompts and critically edit outputs instead of simple copy-pasting).
• Solid understanding or practical experience of how visual content and images are created for posts.
• Experience writing articles, blog posts, or other long-form content is a plus.
• Basic understanding of SEO and content optimization, including keyword research and natural keyword integration.
• English B1 – enough to write, read, and edit content.
• Attention to detail, self-management, and a result-oriented approach.

Nice to Have

• Experience creating content for the US market.
• Familiarity with IT topics and tech industry trends.

• Basic understanding of social media analytics and performance metrics.

   

What We Offer

• Working hours aligned with US time zones, typically 16:00–23:59 Kyiv time.
• Company-sponsored English lessons to support clear and confident communication.
• Paid vacation and sick days.
• Fully remote work.
• Opportunities for professional growth within the team.
• Structured, personalized onboarding to help you ramp up effectively.

Hiring stages: Recruiter screening → Technical task → Technical interview.
 

Apply with your resume and a short note outlining your relevant experience. You can also submit it through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency.

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.
 

This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements. Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.
 

About the role:

This is an internal role focused on outreach, partnerships, and placements that improve rankings and bring relevant referral traffic. This is not a client facing role.
 

What you will do:

• You will build and execute a link acquisition plan for priority service pages, state pages, case studies, and thought leadership content
• You will find and qualify websites for outreach, focusing on relevance, quality, and real traffic
• You will run outreach campaigns to secure placements through guest posts, editor mentions, partnerships, resource pages, and digital PR angles
• You will coordinate with our writers and designers to create assets that earn links, like research posts, comparisons, templates, and tools
• You will manage our local and industry citations where relevant, and keep listings consistent
• You will monitor backlinks, anchors, and competitors, and provide weekly updates on what is working
• You will protect the domain by avoiding risky tactics and keeping everything aligned with Google guidelines
   

Requirements:

• Proven link building experience with examples of placements you secured
• Strong prospecting and outreach skills, including personalized email and relationship building
• Understanding of SEO fundamentals, including topical relevance, anchors, and avoiding harmful patterns
• Comfort using tools like Ahrefs, Semrush, Moz, or similar, and Google Search Console
• Ability to work systematically and track everything in a spreadsheet or CRM style pipeline
   

Nice to have:

• Experience with B2B services, SaaS, or software agencies
• Experience with digital PR pitches and creating link worthy content angles
• Experience supporting state localized SEO pages and local SEO citations
   

What We Offer:

• Working hours aligned with US time zones, typically 16:00—23:59 Kyiv time.
• English lessons to support clear and confident communication.
• Paid vacation and sick days.
• Fully remote work.
• Opportunities for professional growth within the team.
• Structured, personalized onboarding to help you ramp up effectively.
   

Apply with your resume and a short note outlining your relevant experience. You can also submit it through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency