ChargeAutomation

Are you a detail-oriented QA professional with a passion for delivering top-tier software experiences? We're on the hunt for a Senior QA Tester to join our innovative and collaborative team at ChargeAutomation. This is a remote role designed for someone who thrives in a fast-paced environment and wants to play a key role in maintaining the quality and reliability of industry-leading products.

🏢 About ChargeAutomation:
ChargeAutomation provides a streamlined digital guest experience platform for the hospitality industry. Our all-in-one solution simplifies guest check-in, payment collection, upsell purchases, and self check-in/check-out—saving operators up to 30 minutes per booking. Trusted by thousands of hospitality professionals worldwide, we’re on a mission to automate and enhance every part of the guest journey.

We’re a team of forward-thinking professionals who value creativity, collaboration, and continuous improvement.

🔍 Role Overview:
As a Senior QA Tester, you will be responsible for leading quality assurance efforts across our web platform. You’ll work closely with developers, product managers, and designers to test new features, automate test cases, and ensure our platform is robust, scalable, and bug-free. If you're passionate about delivering flawless user experiences and have a deep understanding of modern QA methodologies, this role is for you.

💼 Key Responsibilities:

Lead the QA process for product releases, ensuring quality across all layers of the stack.
Design, develop, and maintain automated test cases and frameworks.
Perform thorough manual testing for new features and regression testing for existing functionality.
Collaborate with cross-functional teams to understand requirements and validate functionality.
Identify, document, and track bugs, and work with developers to resolve issues.
Proactively improve QA processes and propose quality improvements.
Mentor junior QA team members and uphold QA best practices.

🔐 Requirements:
5+ years of experience in QA testing (manual + automated), ideally in a SaaS or tech environment.
Experience with QA tools like Selenium, Cypress, Postman, JIRA, and similar.
Strong understanding of QA methodologies, testing types, and best practices.
Experience testing APIs and web-based platforms.
Excellent analytical and debugging skills.
Clear, concise communicator with strong documentation skills.

Bonus: Experience testing hospitality or payment systems.

🌎 Remote Work:
This role is fully remote. We embrace flexible work and support asynchronous collaboration. You’ll be provided with the tools and access needed to succeed—wherever you are in the world.

✨ Join Us:
If you're a proactive, detail-driven QA expert ready to shape the future of hospitality tech, we’d love to hear from you. Join our global team and help us deliver seamless experiences to thousands of users every day.

🚫 Please Note:

We are not engaging with agencies or third-party recruiters. All applications must come directly from individual candidates.

We will not proceed with candidates who are working multiple jobs or planning to do so. This is a full-time role that requires focus, accountability, and full commitment.
 

Are you a highly analytical problem-solver who is equally passionate about defining product features and ensuring those features are flawlessly delivered? Do you want to learn the fundamentals of product management while becoming the internal champion for quality?

We are looking for a dedicated Junior Project Manager to join the team at ChargeAutomation—a company revolutionizing the guest experience in the hospitality industry.

This is a remote position perfect for a smart, detail-oriented individual eager to grow into a Product Manager role by first mastering product quality assurance and feature coordination.

🏢 About ChargeAutomation:

ChargeAutomation provides a streamlined digital guest experience platform for the hospitality industry. Our all-in-one solution simplifies guest check-in, payment collection, upsell purchases, and self check-in/check-out—saving operators up to 30 minutes per booking. Trusted by thousands of hospitality professionals worldwide, we’re on a mission to automate and enhance every part of the guest journey.

We’re a team of forward-thinking professionals who value creativity, collaboration, and continuous improvement.

🔍 Role Overview:

As a Junior Product Manager with a Quality Focus, you will act as a key liaison between the product strategy and the development team's output. Your time will be split between supporting the Product team on feature discovery and documentation, as well as rigorous hands-on testing to ensure every feature meets the highest standards before release. You are the final quality gatekeeper.

💼 Key Responsibilities (Product & Quality Blend):

Product Management Support (Approx. 60%):
- Assist the PM in writing detailed user stories, acceptance criteria, and technical requirements (PRDs).
- Document new features and product changes in Confluence to ensure Rovo and other knowledge tools are up-to-date.
- Support feature prioritization, manage the backlog, and communicate status updates to stakeholders.
- Monitor user feedback channels (Intercom, etc.) to identify pain points and potential bugs.

Quality Assurance & Gatekeeping (Approx. 40%):
- Perform manual, end-to-end testing on all new features, enhancements, and bug fixes before they are deployed.
- Create clear, comprehensive, and reproducible bug reports in JIRA, and triage issues based on severity and impact.
- Assist with full regression testing during major product releases.
- Identify opportunities to improve product quality and testing processes.

🎯 Requirements:
- 1–2 years of experience in either a QA role, Technical Support role, or a Business Analyst role, with a demonstrated passion for product quality.
- Exceptional attention to detail and strong analytical skills, with a focus on spotting edge cases.
- Familiarity with product and development tools (Jira, Confluence, etc.).
- Ability to clearly articulate complex product issues and technical details to both technical and non-technical audiences.
- Curious, proactive, and willing to take ownership of product quality from concept to launch.
- Bonus: Experience in the payments, hospitality, or SaaS industries.

🌎 Remote Work:
This role is fully remote. We embrace flexible work and support asynchronous collaboration. You’ll be provided with the tools and access needed to succeed—wherever you are in the world.

✨ Join Us:
If you're a proactive, detail-driven QA expert ready to shape the future of hospitality tech, we’d love to hear from you. Join our global team and help us deliver seamless experiences to thousands of users every day.