Bswan AI

About Us

We are a fast-growing and leading company in the AI Voice space for the iGaming industry. We replace inefficient manual processes with scalable, reliable, and high-performance AI technology. Our solutions are already used by 20+ brands across 8+ geographies. We are well-funded, ambitious, and building a team of top professionals.

We Are Looking For

We are looking for an Operations Manager in the Delivery Department — someone who will ensure smooth operational workflows, infrastructure stability, and high service quality. You will support technical processes, manage resources, work closely with providers, and maintain the operational backbone that powers our AI Voice technology.

About You

You’re detail-oriented, highly responsible, and comfortable working in a fast-paced environment. You enjoy structured processes, learn quickly, and are not intimidated by technical tasks. You stay organized under pressure and can make decisions with confidence. Reliability, self-management, and precision define your workflow.

What Awaits You

A results-driven team, high operational velocity, no bureaucracy, and an opportunity to influence how our internal infrastructure evolves. You will have a clearly defined scope, transparent processes, and room for professional growth. We value initiative and appreciate people who propose improvements, not just execute tasks.

Requirements

• Strong attention to detail and high sense of responsibility
• Ability to work under deadlines and manage a high task volume
• Fast learning ability and structured thinking
• Basic documentation and reporting skills
• Strong teamwork and communication abilities
• Technical aptitude is a plus

Nice to Have

• Experience with Jira / YouTrack / Monday
• Experience working with VoIP or SMS providers
• Understanding of performance marketing workflows
• Experience with payment infrastructures (including crypto accounts)
• English proficiency

About Us
We are a fast-growing and leading company in the AI Voice space for the iGaming industry. We replace inefficient manual processes with scalable, reliable, and high-performance AI technology. Our solutions are already used by 20+ brands across 8+ geographies. We are well-funded, ambitious, and building a team of top professionals.

We are expanding our delivery team and are looking for an n8n Workflow Specialist who will play a key role in building, maintaining, and stabilizing our operational and integration workflows.

This is a hands-on technical operations role focused on automation, system reliability, and delivery performance.

Responsibilities

• Design, build, and maintain complex workflows in n8n based on business requirements
• Configure and optimize workflows, integrations, and data flows
• Integrate internal systems and third-party services via API
• Work with structured data (JSON), configurations, and logic validation
• Monitor workflow performance, stability, and integrations health
• Identify, document, and classify workflow errors and incidents
• Log issues, create tasks for fixes, and control their resolution
• Participate in testing: functional and integration testing
• Collaborate with the team on new features and improvements in the delivery area

What We’re Looking For

• Strong hands-on experience with n8n (or similar automation platforms)
• Proven experience with API integrations
• Confident working with JSON and data structures
• High level of responsibility, accuracy, and attention to detail
• Ability to work autonomously with minimal supervision
• Stress resistance and ability to work with deadlines
• Structured, systematic way of thinking

A huge plus

• Knowledge of TypeScript or Python
• Knowledge of programming

Nice to Have 

• Experience with non-relational databases (e.g. MongoDB)
• Experience with Voice AI / Conversational AI platforms
• Familiarity with AI/ML APIs

We Offer

• A key role in a stable and fast-growing AI company
• Real ownership over delivery workflows and system reliability
• Professional growth in automation and technical operations
• Remote work format
• Competitive compensation (discussed individually)