BotsCrew

Joined in 2019

 BotsCrew is the global leader in Chatbots and AI development. Our platforms offer a broad spectrum of solutions, from our time-tested core Chatbot Platform to the cutting-edge noform.ai, designed to redefine lead conversion. Our mission is simple: we connect businesses with customers through intelligent conversation, providing diverse solutions to meet unique needs. Join our team and be part of this exciting journey! BotsCrew Awards and Recognitions: 1.#1 IT Employer in Ukraine by DOU2. 2.#1 AI Developer in the world in 2017 by Clutch3. 3.#1 Chatbot Development Company in the world in 2018 by Clutch4. 4. One of Top 3 Trusted ChatBot Development Companies in the World on ChatBot Developers’ list. 5. Listed among 25 Platforms to Develop Your Own Bots by Betapage.

  • · 376 views · 59 applications · 20d

    Trainee Software Engineer

    Full Remote · Countries of Europe or Ukraine · English - None
    Are you a rising star in Software Engineering? If so, we want you to be a part of our exceptional team! We're on the hunt for a talented Trainee Software Engineer with a passion for coding and a drive to excel. Come join us and help us take our team...

    Are you a rising star in Software Engineering? 🙂 If so, we want you to be a part of our exceptional team! We're on the hunt for a talented Trainee Software Engineer with a passion for coding and a drive to excel. 

     

    Come join us and help us take our team to even greater heights!
     

    Requirements: 

    — Upper-intermediate level of English

    — Strong knowledge of OOP, best practices of software development​

    — Solid knowledge of Java Core

    — Spring framework (Boot, MVC, Data JPA, Data MongoDB, Security)

    — Hibernate/JPA

    — MySQL

    — MongoDB

    — Team player with good communication and problem-solving skills, adaptability, and willingness to learn new technologies

     

    Would be a plus:

    — Interest in Generative AI or integrating AI into real-world applications

    — Personal or academic projects that demonstrate full-stack thinking

    — Experience with cloud platforms (AWS/Azure)

    — Experience with Node.js, React, Python

    — CI/CD experience

     

    What will you do at the beginning?

    At BotsCrew, your initial days will be an enriching journey of understanding our company, its traditions, and the vibrant corporate culture we take pride in. You'll be plunged into the fascinating world of AI and chatbots/agents and get to know our BotsCrew platform. By the way, during your probationary period, you will have to build your own AI agent. It’s our ritual of initiation 🤖 

     

    You will join one of our cross-functional teams, and together you'll drive our projects towards success. To ensure a smooth transition and continuous growth, you'll work together with a tech lead. This experienced professional will be your go-to person for guidance and support throughout your team integration and career growth in the future.

     

    At BotsCrew, we believe in fostering continuous learning and skill-building. We are committed to your long-term growth and development as we work together towards achieving our collective goals.

     

    🌟 Perks & Benefits:

    • 20 working days of paid vacation plus 5 days of paid sickness;
    • Flexible work schedule & top-notch work conditions;
    • Competitive salary;
    • Remote work with an opportunity to visit the office (Lviv);
    • PDP creation and guidance from our mentors;
    • A youthful, talented, and remarkable company culture
    More
  • · 214 views · 34 applications · 2d

    PMO Lead / Head of PMO

    Full Remote · Countries of Europe or Ukraine · 5 years of experience · English - None
    At BotsCrew, we build meaningful conversational AI solutions that empower people and businesses worldwide. Our products and services are used by leading global companies to transform the way they engage with customers, automate workflows, and create real...

    At BotsCrew, we build meaningful conversational AI solutions that empower people and businesses worldwide. Our products and services are used by leading global companies to transform the way they engage with customers, automate workflows, and create real impact.

    We believe in sustainable delivery, genuine collaboration, and continuous improvement. We’re now looking for a PMO Lead / Head of PMO — a strategic and inspiring leader who will help us elevate our delivery operations to the next level.

     

    About the Role

    The PMO Lead plays a key role in shaping how projects are delivered across BotsCrew. This position goes beyond project oversight — it’s about building systems that ensure predictability, excellence, and growth.

    You’ll work closely with the Head of Delivery and company leadership to establish and maintain standards, ensure operational efficiency, and lead a team of Project Managers towards consistent delivery success.

    Your mission: ensure that every project delivers high-quality outcomes that contribute to our business goals, while maintaining exceptional client satisfaction and fostering motivated, high-performing teams.

     

    PMO Lead Responsibilities 

    • Lead and manage the PMO, ensuring alignment with organizational goals, delivery strategy, and long-term business objectives.
    • Collaborate with the Head of Delivery to define strategic priorities and initiatives.
    • Develop, implement, and continuously improve project management standards, methodologies, and governance frameworks across the organization.
    • Oversee the project portfolio, ensuring all initiatives are delivered on time, within scope, within budget, and to a high standard of quality.
    • Monitor delivery performance using key metrics, dashboards, and analytics to drive predictability, continuous improvement, and informed decision-making.
    • Ensure effective communication, alignment, and reporting between project teams, stakeholders, and executive leadership, reducing silos and improving transparency.
    • Conduct process assessments and project retrospectives, identifying gaps, inefficiencies, and opportunities for improvement across delivery teams.
    • Mentor, coach, and develop Project Managers, fostering professional growth, leadership readiness, and adherence to best delivery practices.
    • Directly manage Project Managers, including hiring, onboarding/offboarding, performance reviews, 1:1s, and day-to-day support.
    • Optimize human capital utilization, ensuring balanced workloads and effective resource allocation across the portfolio, and manage cross-functional dependencies.
    • Manage portfolio-level risks by proactively identifying and mitigating blockers to safeguard delivery outcomes and ensure client satisfaction.

     

    Qualifications 

    • 6+ years of experience in Project or Delivery Management within a tech service-based environment.
    • Proven experience leading PMs or Delivery teams.
    • Extensive project management experience across various methodologies (Scrum, Kanban, Waterfall) and contract models (fixed price, time&material, dedicated teams).
    • Strong understanding of project governance, risk management, and resource planning.
    • Hands-on experience with project crisis management.
    • Demonstrated success in meeting delivery KPIs, improving delivery performance, and driving measurable company-wide impact.
    • Excellent analytical and communication skills to collaborate across departments and with C-level stakeholders;
    • Strategic mindset and ability to balance operational detail with high-level vision.
    • Proven track record of values-driven leadership, acting with integrity, honesty, and fairness in complex situations. 
    • Fluent in English (both written and spoken).

     

    Will be a plus

    • Experience in scaling delivery operations or implementing PMO frameworks from scratch.
    • Certification in Agile, PMP, or Lean methodologies.
    • Certification in Program or Portfolio Management (PfMP, PgMP).
    • Passion for leadership, coaching, and organizational improvement.

     

    Hiring Stages 

    1. Pre-screen (Recruiter)
    2. Test Task
    3. HR Interview (Head of PeopleOps)
    4. Tech Interview 
    5. Background & Reference check

     

    Perks & Benefits

    • 20 working days of paid vacation plus 5 days of paid sickness.
    • Flexible work schedule & top-notch work conditions.
    • Competitive salary.
    • Remote work with an opportunity to visit the office (Lviv).
    • A culture that values openness, ownership, and continuous growth.
    • Real impact — your decisions will shape the way we deliver success globally.
    • Freedom to experiment and improve our processes and frameworks.
    • A supportive team that values collaboration over bureaucracy.
    More
  • · 445 views · 125 applications · 2d

    Strong Junior/Middle Project Manager

    Full Remote · Countries of Europe or Ukraine · 2 years of experience · English - C1
    About the Role We seek a highly responsible, Strong Junior/Middle Project Manager who shares our passion for creating AI-digital products. You will be pivotal in managing software development projects, ensuring that business and engineering teams can...

    About the Role

    We seek a highly responsible, Strong Junior/Middle Project Manager who shares our passion for creating AI-digital products. You will be pivotal in managing software development projects, ensuring that business and engineering teams can create high-quality solutions. 
     

    You’ll oversee the projects lifecycle, ensuring adherence to quality standards and Agile methodologies while facilitating clear communication across the cross-functional team and stakeholders. Your leadership will contribute to the value delivery and growth of collaboration with our clients.

     

     

    Requirements:

    —2+ years of experience in Project Management  within the software development industry;

    — Advanced English (written and verbal communication proficiency);

    — Expertise in Agile development: Scrum, Kanban, Hybrid frameworks;

    — Strong analysis skills with the ability to use data to drive project decisions, optimize processes, and solve business problems;

    —  Ownership attitude and high-sense of responsibility;

    — Experience in managing the product backlog and writing requirements (User Stories, Acceptance Criteria);

    — Experience working with JIRA, Confluence;

    — Experience with time and material and fixed price projects; 

    — Experience with Change Management;

    — Exceptional communication skills and the ability to manage relationships with key stakeholders and cross-functional team, which require balancing priorities and needs. 

    — Experience leading cross-functional teams, driving high performance and engagement through process improvements.

     

     

    Will be a plus: 

    — CAPM certification (or similar); 

    — Agile/Scrum certification; 

    — Product Management/BA courses or certifications;

    — Generative AI experience (prompt engineering course, managing development of digital products or features with AI).

     

     

    Responsibilities:

     

    You will be responsible for ensuring the successful delivery of projects within scope, budget, and timeline while maintaining high client satisfaction. You will collaborate closely with a cross-functional team to execute projects, mitigate risks, and enhance cooperation to achieve project goals and deliver value to stakeholders.

     

    — Lead and manage multiple projects simultaneously in the AI Assistants development domain, ensuring alignment with business goals and organisational priorities;

    — Lead software development team to deliver within the constraints of scope, schedule, budget, and resources;

    — Closely collaborate with Stakeholders on scope, elaborate on requirements, and translate them into tasks for the development team;

    — Lead and facilitate meetings with the stakeholders. Conduct grooming, planning, and brainstorming sessions;

    — Manage release schedule, scope, and dependencies;

    — Proactively identify blockers, mitigate risks, and ensure timely, high-quality deliverables;

    — Report project status to stakeholders;

    — Manage project finances by creating financial reports, forecasting, planning, and implementing optimizations to achieve the desired GP margin level; 

    — Mentor, guide, and motivate team members, ensuring continuous professional development (among 1-1 and performance reviews) while fostering a culture of trust, accountability, and innovation.

     

    🌟 Perks & Benefits:

    • 20 working days of paid vacation plus 5 days of paid sickness;
    • Flexible work schedule & comfortable remote work conditions;
    • Competitive salary;
    • Access to Regus coworking spaces when needed;
    • FOP (private entrepreneur) accounting and support services;
    • PDP creation and guidance from our mentors;
    • A youthful, talented, and remarkable company culture.

     

    More
  • · 141 views · 50 applications · 2d

    Senior Recruiter

    Full Remote · Countries of Europe or Ukraine · 3 years of experience · English - B2
    About the role We are looking for a strong, skilled Recruiter to join and strengthen our People Ops team. We don’t hire fast. We hire deliberately — with clear criteria, strong partnership with the business, and ownership of outcomes. In this role,...

    About the role

    We are looking for a strong, skilled Recruiter to join and strengthen our People Ops team.

    We don’t hire fast. We hire deliberately — with clear criteria, strong partnership with the business, and ownership of outcomes.

    In this role, recruiting is not a service function. You’ll act as a true partner, influencing team quality, hiring decisions, and long-term success.

     

    You’ll feel comfortable in this role if you:

    • take full ownership of hiring decisions — including mistakes and learnings 
    • work autonomously and can build and run the recruitment process end-to-end
    • see challenging conversations with hiring managers as part of real partnership, not conflict
    • view recruiting as building strong teams, not just closing roles

    What you’ll do

    • own the full recruitment cycle: from role intake to final hiring decision
    • partner closely with hiring managers and leadership to align on expectations, success criteria, and market reality
    • proactively source and engage candidates via direct search, LinkedIn, referrals, and niche platforms
    • design, optimize, and continuously improve hiring and interview processes
    • work with recruitment analytics and KPIs (time-to-hire, quality of hire, funnel conversion, offer acceptance rate)
    • identify bottlenecks in the hiring funnel and drive improvements based on data
    • leverage AI tools to increase efficiency in sourcing, communication, and operational tasks
    • ensure a transparent, respectful, and human candidate experience
    • maintain accurate recruitment data in ATS and provide clear, regular hiring updates to stakeholders

    Experience we expect from you:

    • 4+ years of hands-on, full-cycle recruitment experience (preferably in tech / product / IT)
    • proven experience partnering with senior stakeholders and leadership
    • strong sourcing skills and confidence in direct search
    • experience working with recruitment analytics, KPIs, and process optimization
    • practical interest or experience in using AI tools to improve recruitment efficiency
    • ability to manage multiple roles and functions simultaneously without sacrificing quality
    • clear communication style and strong negotiation skills
    • English — Upper-Intermediate or higher
       

    Perks & Benefits:

    • 20 working days of paid vacation plus 5 days of paid sickness;
    • Flexible work schedule & comfortable remote work conditions;
    • Competitive salary;
    • Access to Regus coworking spaces when needed;
    • FOP (private entrepreneur) accounting and support services;
    • Individual Development Plan (PDP)
    • A professional, mature, and supportive working environment

     

    What you should know before applying:

     

    This role is for someone who thinks in terms of impact, data, and ownership — not just activity.

    If that mindset resonates with you, we’re likely speaking the same language.

    More
  • · 59 views · 8 applications · 13d

    Middle Business Analyst – AI Digital Transformation/ Product Development

    Full Remote · Countries of Europe or Ukraine · 1.5 years of experience · English - C1
    About BotsCrew BotsCrew helps companies transform how they work using AI. We design and deliver AI-powered solutions that solve real business problems — from automation and data analysis to entirely new AI products. You’ll join a team that moves fast,...

    About BotsCrew

    BotsCrew helps companies transform how they work using AI. We design and deliver AI-powered solutions that solve real business problems — from automation and data analysis to entirely new AI products. You’ll join a team that moves fast, works on cutting-edge technology, and partners with global brands to make AI real.

     

    Role Overview

    We’re looking for a Business Analyst (Middle level) who is ready to take ownership of client-facing work at the intersection of business, product, and AI-driven solutions. In this role, you’ll work directly with US-based clients, founders, and delivery teams to understand business goals, define solution scope, and drive accounts from discovery through execution.

    You will act as a key point of contact for assigned accounts, combining business analysis with elements of account management and product ownership. This role goes beyond documentation — you’ll influence decisions, align stakeholders, and help shape AI-powered products that deliver measurable business impact.

    This role is ideal for someone who wants to grow into an Account Strategist position and take real responsibility for client success, not just execution support.

     

    What You’ll Do

     

    • Support Requirements Gathering
       
      • Lead and co-lead client interviews, discovery calls, and workshops to uncover business goals, constraints, and success metrics.
      • Analyze and structure business processes, pain points, and opportunities for AI-driven solutions.
      • Own the creation of user stories, process diagrams, functional requirements, and prioritization inputs.
         
    • Collaborate with Founders & Teams
       
      • Act as a key communication bridge between clients, founders, and delivery teams.
      • Ensure business needs are clearly understood by technical teams.
      • Proactively identify gaps, risks, and misalignments and drive resolution. 
         
    • Work with US Clients & New Business
       
      • Communicate directly with US-based clients, including enterprise and well-known brands.Take ownership of parts of the account relationship, including ongoing alignment, expectation management, and follow-ups.
      • Assist in tailoring AI solutions to specific industry and client needs.
         
    • Contribute to AI Product Development
       
      • Research AI tools, frameworks, and market trends.
      • Help prepare feature specifications and test scenarios.
      • Support quality checks and collect feedback for improvement.
         
    • Learn & Grow

       

      • Build skills in account ownership, product thinking, and AI solution design.
      • Learn to translate business challenges into AI-powered solutions.
         

    What We’re Looking For

     

    • Experience & Education:
       
      • 3+ years in business analysis, product,account management or tech-related roles.
      • Proven experience working on client-facing projects, including direct communication with external stakeholders.
      • Degree in business, technology, or a related field (or equivalent practical experience).
         
    • Skills:
       
      • Fluent English is a must.
      • Strong business analysis and problem-structuring skills.
      • Experience working with cross-functional teams (engineering, product, delivery).
      • Strong communication and presentation abilities.
      • Curiosity about AI and digital products.
      • Highly organized, detail-oriented, and proactive.
      • Comfortable using tools like Google Docs, Excel, and ChatGPT.
         
    • Mindset:
       
      • Ownership-driven: takes responsibility for outcomes, not just tasks.
      • Eager to learn and grow in a fast-paced, innovative environment.
      • Collaborative, open-minded, and adaptable, able to challenge ideas constructively.
      • Motivated to grow into account strategy and product ownership roles.
         

    Why Join Us

    • Work directly with founders on real AI projects.
    • Collaborate with leading US brands on impactful AI digital transformation initiatives.
    • Learn from industry experts in AI and product development.
    • Be part of a team building technology that’s shaping the future.
    • Flexible working hours and the option to work remotely.
    • 20 working days of paid vacation plus 5 days of paid sickness
       

    How to Apply

    Please send your CV and60-second video in English introducing yourself and explaining why you’d like to join this role.

    If you are a current student or alumnus of the Faculty of Applied Sciences at the Ukrainian Catholic University (UCU) or UCU Business School, you can fast-track your application by starting your video with “UCU”.

    More
  • · 54 views · 9 applications · 13d

    Account Strategist – Digital Transformation

    Full Remote · Countries of Europe or Ukraine · 3 years of experience · English - C1
    About BotsCrew BotsCrew partners with leading global brands to drive AI-powered digital transformation. From advisory and strategy to building custom AI products, we help businesses unlock new value and stay ahead in a fast-changing market. Our solutions...

    About BotsCrew

    BotsCrew partners with leading global brands to drive AI-powered digital transformation. From advisory and strategy to building custom AI products, we help businesses unlock new value and stay ahead in a fast-changing market. Our solutions power automation, data-driven decision-making, and entirely new digital experiences.

     

    Role Overview

    We’re looking for an Account Strategist  to help enterprise and mid-market clients in the US and beyond identify, design, and implement impactful AI solutions. This is a client-facing role at the intersection of account management, product ownership, business analysis, and AI solution design, working closely with founders, product, and delivery teams. 

    You’ll lead discovery conversations, translate business challenges into prioritized initiatives, and guide accounts through planning, delivery, and long-term growth, with a strong focus on building durable client partnerships. 

     

    What You’ll Do

     

    • Consult with Clients & Prospects
       
      • Lead discovery calls to understand business needs, goals, and challenges.
      • Identify and prioritize high-impact AI use cases for digital transformation.
      • Translate technical possibilities into clear business value for decision-makers.
         
    • Design AI Solutions
       
      • Collaborate with founders, engineers, and product managers to scope solutions.
      • Develop proposals, presentations, and ROI-focused recommendations.
      • Tailor solutions for specific industries and client contexts.
         
    • Own Account Growth
       
      • Own assigned accounts post-sale, ensuring continuity from discovery through delivery and growth.
      • Identify expansion opportunities through delivered value and evolving client needs.
      • Plan future phases, budgets, and next initiatives together with clients.
      • Act as the primary point of accountability for client relationships.

         

    • Collaborate Across Teams
       
      • Partner with delivery teams to ensure smooth project kick-offs ongoing alignment, and successful outcomes.
      • Capture client feedback to inform solution improvements and new offerings.

         

    What We’re Looking For

     

    • Experience:
      • 3+ years in account management, business analysis, product ownership, solution consulting, or consultative roles within technology, SaaS, or digital transformation environments
      • Proven track record of owning client relationships across multiple phases of engagement (discovery, delivery, iteration, and growth).

         

    • Skills:
       
      • Fluent English is a must, with strong communication and presentation abilities.
      • Deep curiosity about AI and emerging technologies.
      • Strong business acumen with the ability to connect technical solutions to ROI.
      • Strong business and product thinking, with the ability to connect client goals to solution scope, priorities, and measurable outcomes.

         

    • Mindset:

       

      • Relationship-driven with a long-term partnership approach.
      • Self-motivated and comfortable owning both strategy and execution.
      • Collaborative, adaptable, and eager to learn.
         

    Why Join Us

    • Work directly with founders on transformative AI projects for leading US brands.
    • Influence the direction of AI solutions that are shaping the market.
    • Be part of a team that blends innovation, speed, and measurable business impact.
    • Flexible working hours and a hybrid/remote-friendly setup
    • 20 working days of paid vacation plus 5 days of paid sickness
       

    How to Apply

     

    Please send your CV and60-second video in English introducing yourself and explaining why you would like to join this role.

    If you are a current student or alumnus of the Faculty of Applied Sciences at the Ukrainian Catholic University (UCU) or UCU Business School, you can fast-track your application by starting your video with “UCU”.

    More
  • · 20 views · 3 applications · 12d

    Sales Development Representative (Generative AI)

    Full Remote · Countries of Europe or Ukraine · 2 years of experience · English - C1
    BotsCrew is looking for an experienced Sales Development Representative to help us scale customer acquisition in 2025. You’ll work closely with our Co-Founder and Head of Sales, playing a key role in turning inbound interest into closed deals — while also...

    BotsCrew is looking for an experienced Sales Development Representative to help us scale customer acquisition in 2025. You’ll work closely with our Co-Founder and Head of Sales, playing a key role in turning inbound interest into closed deals — while also building new opportunities through Upwork.

     

    If you’re excited about selling cutting-edge Generative AI solutions, working with enterprise clients, and being part of a fast-growing global team, this role is for you.

     

    Why this role is exciting

    • You’ll sell real, production-ready AI solutions—not experiments or hype
    • You’ll work directly with decision-makers at Fortune 500 and enterprise companies
    • You’ll influence deals from first conversation to proposal and close
    • You’ll collaborate closely with leadership, marketing, and technical experts
    • You’ll grow your skills in AI, enterprise sales, and high-value deal strategy

       

    What you’ll do

    • Work primarily with the US market, handling high-quality inbound leads
    • Participate in the full sales cycle, with a strong focus on discovery calls and qualification
    • Generate new opportunities through consistent, thoughtful outreach on Upwork and other outbound channels
    • Support later sales stages, including estimations and proposal development
    • Elicit client requirements and collaborate with the technical team to shape winning proposals
    • Conduct demos and create business-focused proposals that clearly show ROI
    • Maintain accurate sales records in CRM and share insights with leadership and marketing
    • Track industry and pipeline trends and contribute ideas for new or improved offerings

       

    What we’re looking for

    • 2+ years of experience in software or IT services sales
    • Proven ability to close deals $50,000+
    • Hands-on experience with Upwork outreach and bid management
    • Advanced English (C1) — written and spoken
    • Strong understanding of sales best practices and basic market research
    • Excellent communication and presentation skills, especially with enterprise clients
    • Confident user of Google Workspace tools and CRM systems (HubSpot preferred)
    • Strong organizational and time-management skills
    • Interest in — or passion for — Generative AI solutions (a big plus)

     

     

    Why BotsCrew?

    • People first. We’re a values-driven team that supports each other — even in challenging times (COVID-19, Ukraine-russia war, and beyond).
    • Proven expertise. BotsCrew is a recognized global leader in AI implementation, trusted by enterprise brands like Indeed, Honda, and Coca-Cola.
    • Real impact. Our AI solutions deliver measurable ROI and solve real business problems.
    • Global exposure. 80%+ of our clients are in the USA, with strong presence in the UK, Canada, Australia, Switzerland, and Germany.
    • Career growth. You’ll work closely with C-suite leaders, sharpen your enterprise sales skills, get first-hand experience with the technology shaping the world, and contribute to 6-figure deals.

     

    🎯 Ready to take the next step?

    Apply now and join BotsCrew as we build the next generation of Generative AI solutions — together.

    More
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