BotsCrew

Joined in 2019

 BotsCrew is the global leader in Chatbots and AI development. Our platforms offer a broad spectrum of solutions, from our time-tested core Chatbot Platform to the cutting-edge noform.ai, designed to redefine lead conversion. Our mission is simple: we connect businesses with customers through intelligent conversation, providing diverse solutions to meet unique needs. Join our team and be part of this exciting journey! BotsCrew Awards and Recognitions: 1.#1 IT Employer in Ukraine by DOU2. 2.#1 AI Developer in the world in 2017 by Clutch3. 3.#1 Chatbot Development Company in the world in 2018 by Clutch4. 4. One of Top 3 Trusted ChatBot Development Companies in the World on ChatBot Developers’ list. 5. Listed among 25 Platforms to Develop Your Own Bots by Betapage.

  • · 194 views · 38 applications · 13d

    Middle Full Stack Engineer ( Java+React)

    Full Remote · Countries of Europe or Ukraine · 2 years of experience · English - B2
    As a Full Stack Developer at BotsCrew, you'll be part of a cross-functional team responsible for designing, building, and scaling products and features across our clients' solutions. You'll work with both backend and frontend technologies and have the...

    As a Full Stack Developer at BotsCrew, you'll be part of a cross-functional team responsible for designing, building, and scaling products and features across our clients' solutions. You'll work with both backend and frontend technologies and have the opportunity to contribute to AI technology implementation.

    You’ll collaborate closely with engineers, project and product managers, quality assurance engineers, and UX designers to bring impactful features to life — from intelligent assistance capabilities to workflow automation.

     

    Key Requirements

    • 2+ years of experience in full-stack development;
    • Proficiency in Java and the Spring Framework;
    • Solid frontend skills with React.js, Next.js or Angular;
    • Strong understanding of RESTful API design and integration;
    • Experience using Docker for local development and deployment;
    • Familiarity with CI/CD pipelines (e.g., GitHub Actions, GitLab CI);
    • Hands-on experience with cloud infrastructure on AWS, Azure, or GCP;
    • Strong problem-solving skills and a collaborative mindset;
    • Willingness to learn and work with other languages(e.g., Python, Node.js) as needed;
    • Good spoken and written English (Upper Intermediate level or higher).ʼ

       

    What You’ll Do

    • Develop and maintain backend APIs using Java, Node.js or Python as needed;
    • Design and improve frontend interfaces using ReactJS, NextJS;
    • Build and enhance LLM-based features using APIs (e.g., OpenAI), embeddings, vector storage, vector search, and prompt engineering techniques;
    • Write clean, testable, and well-documented code;
    • Contribute to system architecture and scalable solution design;
    • Collaborate with clients and stakeholders to gather requirements and deliver value;
    • Participate in agile ceremonies (daily stand-ups, retrospectives, sprint planning);
    • Contribute to a positive team dynamic and a healthy work environment.

       

    Would be a plus

    • Hands-on experience building AI assistantsor autonomous agents;
    • Understanding of prompt engineering techniques to influence LLM behavior;
    • Familiarity with Retrieval-Augmented Generation (RAG) concepts;
    • Experience with vector databases (e.g., Pinecone, etc);
    • Experience with Python or Node.js.

     

    🌟 Perks & Benefits:

    • 20 working days of paid vacation plus 5 days of paid sickness;
    • Flexible work schedule & comfortable remote work conditions;
    • Competitive salary;
    • Access to Regus coworking spaces when needed;
    • FOP (private entrepreneur) accounting and support services;
    • PDP creation and guidance from our mentors;
    • A youthful, talented, and remarkable company culture.
    More
  • · 165 views · 39 applications · 16d

    Middle QA Engineer

    Full Remote · Countries of Europe or Ukraine · 1 year of experience · English - B2
    We are looking for a QA Engineer to test AI-powered features, chatbots, and agents, ensuring quality, stability, and safety. This role combines classic QA with AI-focused testing and close collaboration with developers and product teams. Are you in? ...

    We are looking for a QA Engineer to test AI-powered features, chatbots, and agents, ensuring quality, stability, and safety. This role combines classic QA with AI-focused testing and close collaboration with developers and product teams.

    Are you in?

     

    Requirements

    • 2+ years of experience in Quality Assurance
    • Upper-intermediate spoken and written English
    • Solid understanding of testing methodologies and test design techniques
    • Experience in testing web applications
    • Hands-on experience with API testing
    • Basic understanding of databases (nice to have)
    • Basic knowledge of Python (read and understand code, simple scripting)
    • Experience working with Git / GitHub
    • Ability to create clear and structured test documentation
    • Experience with TestRail or similar tools (nice to have)

     

    AI & Chatbot Experience (Required):

    • Experience or strong understanding of AI-powered systems such as chatbots & agents
    • Understanding of how LLMs (e.g. OpenAI) work
    • Ability to evaluate AI response quality (accuracy, consistency, hallucinations)
    • Experience with LLM evaluation libraries (nice to have)
    • Understanding of AI limitations and risks
    • Experience or willingness to work with prompt engineering
    • Understanding or readiness to learn AI Red Teaming and safety testing

     

    Responsibilities

    • Test AI-powered features, chatbots, and AI agents
    • Validate AI behavior, response quality, stability, and safety
    • Test prompts, edge cases, and AI flows
    • Perform functional and non-functional testing
    • Conduct API testing
    • Maintain test documentation (test cases, test plans, checklists)
    • Participate in demos and team discussions
    • Contribute to test automation where applicable
    • Collaborate closely with developers, PM, and the QA team
    • Suggest improvements to QA and AI testing processes
    • Knowledge sharing & support in the QA department

     

    🌟 Perks & Benefits:

    • 20 working days of paid vacation plus 5 days of paid sickness;
    • Flexible work schedule & comfortable remote work conditions;
    • Competitive salary;
    • Access to Regus coworking spaces when needed;
    • FOP (private entrepreneur) accounting and support services;
    • PDP creation and guidance from our mentors;
    • A youthful, talented, and remarkable company culture.
    More
  • · 306 views · 48 applications · 23d

    PMO Lead / Head of PMO

    Full Remote · Countries of Europe or Ukraine · 5 years of experience · English - None
    At BotsCrew, we build meaningful conversational AI solutions that empower people and businesses worldwide. Our products and services are used by leading global companies to transform the way they engage with customers, automate workflows, and create real...

    At BotsCrew, we build meaningful conversational AI solutions that empower people and businesses worldwide. Our products and services are used by leading global companies to transform the way they engage with customers, automate workflows, and create real impact.

    We believe in sustainable delivery, genuine collaboration, and continuous improvement. We’re now looking for a PMO Lead / Head of PMO — a strategic and inspiring leader who will help us elevate our delivery operations to the next level.

     

    About the Role

    The PMO Lead plays a key role in shaping how projects are delivered across BotsCrew. This position goes beyond project oversight — it’s about building systems that ensure predictability, excellence, and growth.

    You’ll work closely with the Head of Delivery and company leadership to establish and maintain standards, ensure operational efficiency, and lead a team of Project Managers towards consistent delivery success.

    Your mission: ensure that every project delivers high-quality outcomes that contribute to our business goals, while maintaining exceptional client satisfaction and fostering motivated, high-performing teams.

     

    PMO Lead Responsibilities 

    • Lead and manage the PMO, ensuring alignment with organizational goals, delivery strategy, and long-term business objectives.
    • Collaborate with the Head of Delivery to define strategic priorities and initiatives.
    • Develop, implement, and continuously improve project management standards, methodologies, and governance frameworks across the organization.
    • Oversee the project portfolio, ensuring all initiatives are delivered on time, within scope, within budget, and to a high standard of quality.
    • Monitor delivery performance using key metrics, dashboards, and analytics to drive predictability, continuous improvement, and informed decision-making.
    • Ensure effective communication, alignment, and reporting between project teams, stakeholders, and executive leadership, reducing silos and improving transparency.
    • Conduct process assessments and project retrospectives, identifying gaps, inefficiencies, and opportunities for improvement across delivery teams.
    • Mentor, coach, and develop Project Managers, fostering professional growth, leadership readiness, and adherence to best delivery practices.
    • Directly manage Project Managers, including hiring, onboarding/offboarding, performance reviews, 1:1s, and day-to-day support.
    • Optimize human capital utilization, ensuring balanced workloads and effective resource allocation across the portfolio, and manage cross-functional dependencies.
    • Manage portfolio-level risks by proactively identifying and mitigating blockers to safeguard delivery outcomes and ensure client satisfaction.

     

    Qualifications 

    • 6+ years of experience in Project or Delivery Management within a tech service-based environment.
    • Proven experience leading PMs or Delivery teams.
    • Extensive project management experience across various methodologies (Scrum, Kanban, Waterfall) and contract models (fixed price, time&material, dedicated teams).
    • Strong understanding of project governance, risk management, and resource planning.
    • Hands-on experience with project crisis management.
    • Demonstrated success in meeting delivery KPIs, improving delivery performance, and driving measurable company-wide impact.
    • Excellent analytical and communication skills to collaborate across departments and with C-level stakeholders;
    • Strategic mindset and ability to balance operational detail with high-level vision.
    • Proven track record of values-driven leadership, acting with integrity, honesty, and fairness in complex situations. 
    • Fluent in English (both written and spoken).

     

    Will be a plus

    • Experience in scaling delivery operations or implementing PMO frameworks from scratch.
    • Certification in Agile, PMP, or Lean methodologies.
    • Certification in Program or Portfolio Management (PfMP, PgMP).
    • Passion for leadership, coaching, and organizational improvement.

     

    Hiring Stages 

    1. Pre-screen (Recruiter)
    2. Test Task
    3. HR Interview (Head of PeopleOps)
    4. Tech Interview 
    5. Background & Reference check

     

    Perks & Benefits

    • 20 working days of paid vacation plus 5 days of paid sickness.
    • Flexible work schedule & top-notch work conditions.
    • Competitive salary.
    • Remote work with an opportunity to visit the office (Lviv).
    • A culture that values openness, ownership, and continuous growth.
    • Real impact — your decisions will shape the way we deliver success globally.
    • Freedom to experiment and improve our processes and frameworks.
    • A supportive team that values collaboration over bureaucracy.
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  • · 178 views · 61 applications · 23d

    Senior Recruiter

    Full Remote · Countries of Europe or Ukraine · 3 years of experience · English - B2
    About the role We are looking for a strong, skilled Recruiter to join and strengthen our People Ops team. We don’t hire fast. We hire deliberately — with clear criteria, strong partnership with the business, and ownership of outcomes. In this role,...

    About the role

    We are looking for a strong, skilled Recruiter to join and strengthen our People Ops team.

    We don’t hire fast. We hire deliberately — with clear criteria, strong partnership with the business, and ownership of outcomes.

    In this role, recruiting is not a service function. You’ll act as a true partner, influencing team quality, hiring decisions, and long-term success.

     

    You’ll feel comfortable in this role if you:

    • take full ownership of hiring decisions — including mistakes and learnings 
    • work autonomously and can build and run the recruitment process end-to-end
    • see challenging conversations with hiring managers as part of real partnership, not conflict
    • view recruiting as building strong teams, not just closing roles

    What you’ll do

    • own the full recruitment cycle: from role intake to final hiring decision
    • partner closely with hiring managers and leadership to align on expectations, success criteria, and market reality
    • proactively source and engage candidates via direct search, LinkedIn, referrals, and niche platforms
    • design, optimize, and continuously improve hiring and interview processes
    • work with recruitment analytics and KPIs (time-to-hire, quality of hire, funnel conversion, offer acceptance rate)
    • identify bottlenecks in the hiring funnel and drive improvements based on data
    • leverage AI tools to increase efficiency in sourcing, communication, and operational tasks
    • ensure a transparent, respectful, and human candidate experience
    • maintain accurate recruitment data in ATS and provide clear, regular hiring updates to stakeholders

    Experience we expect from you:

    • 4+ years of hands-on, full-cycle recruitment experience (preferably in tech / product / IT)
    • proven experience partnering with senior stakeholders and leadership
    • strong sourcing skills and confidence in direct search
    • experience working with recruitment analytics, KPIs, and process optimization
    • practical interest or experience in using AI tools to improve recruitment efficiency
    • ability to manage multiple roles and functions simultaneously without sacrificing quality
    • clear communication style and strong negotiation skills
    • English — Upper-Intermediate or higher
       

    Perks & Benefits:

    • 20 working days of paid vacation plus 5 days of paid sickness;
    • Flexible work schedule & comfortable remote work conditions;
    • Competitive salary;
    • Access to Regus coworking spaces when needed;
    • FOP (private entrepreneur) accounting and support services;
    • Individual Development Plan (PDP)
    • A professional, mature, and supportive working environment

     

    What you should know before applying:

     

    This role is for someone who thinks in terms of impact, data, and ownership — not just activity.

    If that mindset resonates with you, we’re likely speaking the same language.

    More
  • · 502 views · 134 applications · 23d

    Strong Junior/Middle Project Manager

    Full Remote · Countries of Europe or Ukraine · 2 years of experience · English - C1
    About the Role We seek a highly responsible, Strong Junior/Middle Project Manager who shares our passion for creating AI-digital products. You will be pivotal in managing software development projects, ensuring that business and engineering teams can...

    About the Role

    We seek a highly responsible, Strong Junior/Middle Project Manager who shares our passion for creating AI-digital products. You will be pivotal in managing software development projects, ensuring that business and engineering teams can create high-quality solutions. 
     

    You’ll oversee the projects lifecycle, ensuring adherence to quality standards and Agile methodologies while facilitating clear communication across the cross-functional team and stakeholders. Your leadership will contribute to the value delivery and growth of collaboration with our clients.

     

     

    Requirements:

    —2+ years of experience in Project Management  within the software development industry;

    — Advanced English (written and verbal communication proficiency);

    — Expertise in Agile development: Scrum, Kanban, Hybrid frameworks;

    — Strong analysis skills with the ability to use data to drive project decisions, optimize processes, and solve business problems;

    —  Ownership attitude and high-sense of responsibility;

    — Experience in managing the product backlog and writing requirements (User Stories, Acceptance Criteria);

    — Experience working with JIRA, Confluence;

    — Experience with time and material and fixed price projects; 

    — Experience with Change Management;

    — Exceptional communication skills and the ability to manage relationships with key stakeholders and cross-functional team, which require balancing priorities and needs. 

    — Experience leading cross-functional teams, driving high performance and engagement through process improvements.

     

     

    Will be a plus: 

    — CAPM certification (or similar); 

    — Agile/Scrum certification; 

    — Product Management/BA courses or certifications;

    — Generative AI experience (prompt engineering course, managing development of digital products or features with AI).

     

     

    Responsibilities:

     

    You will be responsible for ensuring the successful delivery of projects within scope, budget, and timeline while maintaining high client satisfaction. You will collaborate closely with a cross-functional team to execute projects, mitigate risks, and enhance cooperation to achieve project goals and deliver value to stakeholders.

     

    — Lead and manage multiple projects simultaneously in the AI Assistants development domain, ensuring alignment with business goals and organisational priorities;

    — Lead software development team to deliver within the constraints of scope, schedule, budget, and resources;

    — Closely collaborate with Stakeholders on scope, elaborate on requirements, and translate them into tasks for the development team;

    — Lead and facilitate meetings with the stakeholders. Conduct grooming, planning, and brainstorming sessions;

    — Manage release schedule, scope, and dependencies;

    — Proactively identify blockers, mitigate risks, and ensure timely, high-quality deliverables;

    — Report project status to stakeholders;

    — Manage project finances by creating financial reports, forecasting, planning, and implementing optimizations to achieve the desired GP margin level; 

    — Mentor, guide, and motivate team members, ensuring continuous professional development (among 1-1 and performance reviews) while fostering a culture of trust, accountability, and innovation.

     

    🌟 Perks & Benefits:

    • 20 working days of paid vacation plus 5 days of paid sickness;
    • Flexible work schedule & comfortable remote work conditions;
    • Competitive salary;
    • Access to Regus coworking spaces when needed;
    • FOP (private entrepreneur) accounting and support services;
    • PDP creation and guidance from our mentors;
    • A youthful, talented, and remarkable company culture.

     

    More
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