betviro.com

Senior Analyst (iGaming)
 

About the Role

We are looking for a Senior Analyst to help us grow the business through data. You will analyze key metrics, find growth opportunities, and turn insights into real actions that impact revenue.
 

Responsibilities

• Analyze key metrics (GGR, NGR, LTV, ARPU, churn, ROI) and identify growth drivers
• Find issues in the funnel (deposits, retention, churn) and suggest solutions
• Build dashboards and reports (Power BI / Tableau)
• Run A/B tests and validate hypotheses
• Do market benchmarking and compare performance with competitors
• Prepare clear insights and present them to stakeholders
• Focus on high-impact tasks and business results

Requirements

• 3+ years of experience in analytics (iGaming is a must)
• Strong SQL and/or Python
• Experience with BI tools (Power BI, Tableau)
• Good understanding of key metrics: LTV, retention, churn, funnel, GGR/NGR
• Experience with A/B testing and data-driven decision making
• Ability to turn data into clear insights and recommendations

Soft skills:

• Proactive and result-oriented
• Strong analytical thinking
• Good communication skills
• Ability to prioritize and focus on what matters

Tools: GA, Jira, Confluence, Power BI
 

Probation Goals

• Audit current analytics and suggest improvements
• Set up dashboards and alerts for key metrics
• Analyze funnel and identify main bottlenecks
• Deliver at least one improvement with measurable impact (+5–10%)
• Build a simple weekly report with key metrics and recommendations

Working Conditions

• Remote work.
• Flexible start of the working day.

VIP Manager (iGaming)
 

Responsibilities

— Manage a portfolio of VIP clients following established scripts and guidelines.
— Maintain daily/weekly touchpoints (messengers / calls / email), based on individual client needs.
— Provide basic personalized offers using a bonus matrix (cashback / free spins / free bets / bonuses).
— Control bonus issuance and ensure compliance with terms & conditions.
— Collect and analyze client feedback.
— Handle escalations (payments / verification / risk / support).
— Prepare basic reports as required.
 

Requirements
— 1.5–2+ years of experience in iGaming / online casino.
— Proven experience handling client objections.
— Strong understanding of VIP customer service and communication.
— High level of responsibility and attention to detail.
— стрессоустойчивость, гибкость и адаптивность.
— Excellent communication skills.
— Ability to multitask and work in a fast-paced environment.
— Team player mindset.
— Results-driven with understanding of key KPIs.
 

Languages
— English: B2+
— Uzbek: C1
 

Nice to Have
— Experience working with iGaming B2B CRM systems.
 

Working Conditions
— Remote work.
— Flexible start of the working day.

We are looking for an experienced CRM / Retention Lead in the iGaming / betting / casino industry to take ownership of player retention strategy and drive LTV growth.

What you will do:

• Develop and implement retention strategies: reduce churn, increase loyalty and LTV.
• Optimize CRM: segmentation, personalization, and processes.
• Launch and scale retention initiatives: welcome/onboarding programs, loyalty programs, win-back campaigns.
• Conduct A/B testing of campaigns and analyze the effectiveness of bonuses, promotions, and communications.
• Manage all communication channels: email, push, SMS, messengers, in-app.
• Lead a team of retention managers and collaborate with cross-functional teams.

What we expect from you:

• 2+ years of experience in CRM / retention / database marketing.
• Experience in iGaming / betting / casino, launching and optimizing retention initiatives.
• Proficiency with CRM platforms, Google Analytics / Power BI, Excel, Jira / Confluence, ESP.
• Experience with bonuses, promotions, and analytics (NGR, ARPU, churn, LTV).
• English — Upper-Intermediate+ (working proficiency).

What we offer:

• Opportunity to impact key metrics: reduce churn, increase LTV and ARPU, boost repeat deposits.
• Lead projects for implementing a new CRM and developing retention analytics.
• Work with international markets (CIS, Africa, MENA).
• Build and manage a retention team and implement industry best practices.

If you are ready to drive company growth through player retention and lead a team of professionals, join us!

Affiliate Manager (Africa Focus)
 

Responsibilities:

• Actively source new partners, conduct negotiations, manage accounts, and scale partnerships.
• Analyze partner performance using Power BI, track growth/decline trends, identify growth opportunities, and re-engage underperforming partners.
• Manage deals under Fix/CPA models, negotiate and secure favorable terms.
• Monitor compliance with agreements and ensure traffic quality.
• Coordinate tasks for content and design teams; manage promotional materials.
• Ensure timely execution of assigned tasks.

Requirements:

• Minimum 2 years of experience as an Affiliate Manager.
• Proven experience working with the African market (mandatory).
• Russian language proficiency (required).
• Hands-on experience with BetB2B, Slack, Jira; ability to analyze data in Power BI.
• Strong understanding of key metrics (CR, NGR, ARPU).

Skills:

• Ability to effectively analyze potential partner sources and identify fraud risks.
• Strong negotiation and problem-solving skills.
• Ability to manage challenging situations with partners.

Additional Requirements:

• Existing active affiliate partner base (mandatory).

Key Objectives:

• Achieve targets for the number of connected partners.
• Deliver on FTD count and deposit volume.
• Drive expansion into new markets.

CRM Manager (iGaming / Retention)
 

About the Role

We are looking for a CRM Manager to drive player engagement, retention, and lifecycle marketing initiatives. You will be responsible for segmentation, campaign management, and continuous optimization of CRM performance.
 

Responsibilities

• Implement and develop RFM segmentation.
• Build and manage CRM content plans by segments.
• Manage communication channels (Email / Push / Onsite).
• Work with casino content (slots, providers, tournaments)
• Personalize offers and player journeys.
• Launch and optimize reactivation campaigns.
• Conduct A/B testing and optimize campaign performance.
• Analyze key metrics (deposits, retention, LTV) and improve efficiency.

Requirements

• 2+ years of experience in CRM / Retention.
• Experience in iGaming / Casino industry.
• Strong understanding of funnels and key metrics.
• Experience with segmentation (RFM is a plus).
• Analytical mindset and data-driven approach.

What You’ll Achieve (First Months / Probation Goals)

• RFM segmentation implemented.
• CRM plan structured by segments.
• Improved conversion from One → Active users.
• Reactivation campaigns launched.
• Increased efficiency of CRM communications.
• Measurable improvements through A/B testing and analytics.

What We Offer

• Competitive salary.
• Work permit support.
• 5/2 working schedule.
• Flexible start of the working day.

Copywriter (CRM / Email)
 

About the Role

We are looking for a Copywriter to create content for CRM campaigns (email, push, SMS). You will work with templates, adapt texts for different offers, and support marketing communications.
 

Responsibilities

• Write email campaigns (sport / casino / promo).
• Prepare push and SMS texts.
• Adapt content for different campaigns and offers.
• Create A/B test variations.
• Work with templates and guidelines.
• Implement edits based on feedback.
• Support content localization for different GEOs.

Requirements

• 1–2 years in copywriting (digital / CRM / email / SMM).
• Experience writing engaging or sales-driven texts.
• Understanding of basic copywriting principles (CTA, structure, headlines).
• Basic marketing knowledge (offers, audience, funnel).
• Ability to write clearly and concisely.
• English C1.

Nice to have:

• Experience with email campaigns or performance content.
• Additional languages.
   

Tools: Google Docs / Notion / Figma, task trackers.
 

KPIs

• 95% tasks delivered on time.
• 1–2 rounds of revisions.
• Clear, structured, error-free texts.
• Consistent tone of voice.

Working Conditions

• Remote work.
• Flexible start of the working day.

VIP Manager (iGaming)
 

Responsibilities
— Manage a portfolio of VIP clients following established scripts and guidelines.
— Maintain daily/weekly touchpoints (messengers / calls / email), based on individual client needs.
— Provide basic personalized offers using a bonus matrix (cashback / free spins / free bets / bonuses).
— Control bonus issuance and ensure compliance with terms & conditions.
— Collect and analyze client feedback.
— Handle escalations (payments / verification / risk / support).
— Prepare basic reports as required.
 

Requirements
— 1.5–2+ years of experience in iGaming / online casino.
— Proven experience handling client objections.
— Strong understanding of VIP customer service and communication.
— High level of responsibility and attention to detail.
— стрессоустойчивость, гибкость и адаптивность.
— Excellent communication skills.
— Ability to multitask and work in a fast-paced environment.
— Team player mindset.
— Results-driven with understanding of key KPIs.
 

Languages
— English: B2+
 

Nice to Have
— Experience working with iGaming B2B CRM systems.
 

Working Conditions
— Remote work.
— Flexible start of the working day.

VIP Lead 

We are looking for a VIP Lead to manage and grow our VIP segment (low, mid, high rollers). You will lead the VIP team, develop and optimize the VIP program, and drive retention and revenue growth from high-value players.
 

Responsibilities

• Lead and manage the VIP team, ensuring high performance.
• Develop and enhance the VIP program (levels, bonuses, privileges).
• Define VIP strategies to improve retention, upgrades, and revenue.
• Oversee key metrics: GGR, ARPU, LTV, retention, churn.
• Personalize VIP player journeys and communications.
• Collaborate with CRM, product, analytics, and payments teams.
• Analyze VIP program performance and implement improvements.

Requirements

• 3+ years in iGaming / betting / casino, with VIP experience.
• Proven experience managing a team of VIP or account managers.
• Strong understanding of key metrics: GGR, ARPU, LTV, retention, churn.
• Experience building or improving VIP programs.
• Analytical, strategic thinker with excellent communication skills.
• English B2+
   

Tools: Slack, Jira, Confluence, CRM systems.
 

Personal Traits: Proactive, independent, leadership mindset, team-builder.
 

KPIs / Goals

• VIP GGR growth
• Increase in VIP ARPU
• Improved VIP retention
• Reduced churn
• More upgrades to high-level VIP

Working Conditions

• Competitive salary
• 5/2 working schedule
• Flexible start time