ATLASLIVE

We already have a team in place and are looking for a strong, hands-on leader who can bring structure, ownership, accountability, and consistent KPI delivery into CRM operations. This role is for someone who can turn CRM from a set of disconnected campaigns into a clear, measurable lifecycle system with strong segmentation, high execution quality, and visible business impact.

The ideal candidate is systematic, data-driven, operationally strong, and confident both in strategy and execution. You should be able to lead the team, improve processes, build a scalable communication funnel, and work cross-functionally with Product, VIP, Support, Affiliate, Media Buying, BI, and Design teams.

Responsibilities:

• Own and drive the CRM & retention strategy across the full player lifecycle: Visit → Registration → FTD → Repeat Deposits → Retention → VIP → Churn → Reactivation / Winback
• Lead and manage the CRM team, including CRM Leads and specialists, ensuring structured execution, accountability, and strong performance
• Build and optimize a clear lifecycle architecture with defined segments, triggers, campaigns, goals, and KPI ownership
• Own and improve Smartico as the core CRM engine, including lifecycle automation, trigger logic, segmentation, bonus flows, and communication journeys
• Build and maintain a fully mapped CRM funnel across all channels: email, SMS, push, onsite, in-app, and inbox
• Ensure all communication flows, journeys, triggers, and campaign logic are clearly documented and visualized in Figma / flowcharts
• Introduce structured workflow management and reporting in Notion or similar tools, so campaigns, launches, tasks, and results are transparent and easy to track
• Improve segmentation and personalization for different traffic sources, player types, deposit levels, and lifecycle stages, with a strong focus on Canada
• Own key CRM lifecycle mechanics, including welcome, onboarding, post-FTD, repeat deposit, inactivity, churn prevention, reactivation, and deposit recovery flows
• Work closely with the VIP team to improve VIP activation, retention, bonus mechanics, campaign planning, and engagement strategy across different VIP levels
• Support the development of a clear VIP CRM strategy, including segmented offers, exclusive campaigns, tournaments, and reactivation mechanics for high-value players
• Work closely with Support on bonus issuance logic, player communication quality, and operational alignment for regular and VIP players
• Collaborate with Affiliate and Media Buying teams to align CRM strategy with traffic source quality, cohort behavior, and tailored communication by acquisition channel
• Work closely with Product and product leads to improve bonus logic, bonus engine capabilities, CRM mechanics, and feature development related to retention and player engagement
• Partner with BI on funnel visibility, cohort analysis, performance tracking, and KPI reporting
• Ensure high execution quality across all campaigns, including QA, copy accuracy, links, rendering, deliverability, and inbox placement
• Own and improve email channel performance, including domain reputation, warm-up, deliverability, spam prevention, and stream quality
• Monitor and consistently deliver CRM KPIs on a daily, weekly, and monthly basis
• Build a culture of testing, analysis, prioritization, and measurable impact across the CRM function

Requirements:

• 5+ years of CRM/Retention experience in iGaming
• Proven experience in a hands-on leadership role in CRM or Retention
• Strong practical experience with Smartico
• Proven ability to build or rebuild structured lifecycle funnels, segmentation systems, automations, and trigger-based communication
• Strong team management skills and experience leading a CRM team
• Strong operational discipline and ability to build clear processes, reporting routines, and execution standards
• Strong analytical mindset with deep understanding of CRM, retention, and monetization metrics
• Proven track record of not only understanding, but consistently delivering KPI targets
• Strong ownership of key business metrics, including:
  • retention rate
  • D3/D7/D30 retention
  • repeat deposit rate
  • 1st to 10th deposit conversion
  • average deposit amount
  • deposit count per user
  • total deposit volume
  • LTV 30
  • cohort performance by traffic source
  • bonus ROI
• Strong understanding of email deliverability, domain warm-up, inbox placement, spam risks, and campaign quality control
• Experience building structured CRM documentation and visual communication maps in Figma/flowcharts
• Experience working in Notion or similar tools for transparent task and campaign management is a strong advantage
• Strong understanding of player behavior, engagement mechanics, VIP segmentation, bonus strategy, gamification, and lifecycle communication
• Mandatory experience working with Tier-1 markets, especially Canada
• Strong cross-functional collaboration skills across Product, VIP, Support, Affiliate, Media Buying, BI, and Design
• English — B2+

What we offer:

• Work on a fast-growing iGaming product
• Focus on Tier-1 markets
• High ownership and strategic impact
• Remote work with an international team
• Competitive salary and performance bonuses

About us:

Atlaslive is a dynamic iGaming platform that provides the best quality software solutions for iGaming business. We create a live connection between business ambitions and opportunities. Atlaslive is recognized worldwide as one of the leading Sportsbook Platforms, as well as the Best Sports Betting Provider and a Rising Star in Sports Betting Technology within the CEE, Baltic and Nordic markets. Atlaslive, the tech behind the game.

Requirements:

• 2-3 years of experience as a Project Manager or Scrum Master in product teams
• Experience independently managing a team from planning to release
• Hands-on experience implementing or improving Agile processes
• Experience calculating capacity and managing team workload based on data
• Understanding of risk management at sprint level
• Confident use of Jira
• Work with Confluence
• Proactive communication with stakeholders
• Ability to speak honestly about problems and risks

Responsibilities:

• Organise and facilitate Grooming, Planning, Retro, Daily
• Define Sprint Goal
• Ensure tasks are ready for Planning through regular Grooming sessions
• Monitor Sprint Goal execution and escalate blockers in a timely manner
• Calculate team Capacity prior to each sprint Planning
• Maintain team workload at 75–85% of effective capacity
• Plan and coordinate Dev and QA workload
• Identify and document Risks before sprint start
• Track Risk status throughout the sprint
• Manage Dependencies with adjacent teams and external providers
• Build and maintain team processes aligned with Delivery standards
• Keep the Jira board up to date — statuses, estimates, priorities
• Prepare Sprint Planning Report
• Provide the Head of Delivery with regular reporting: velocity, burndown, % completion

Nice to have:

• Understanding of the technical side of development — you don’t code, but you understand what the team is talking about
• Experience working across multiple interdependent teams simultaneously

Career Growth & Opportunities:

• Become part of a global leader in iGaming innovation.
• Access to professional development programs and industry events.
• Opportunity to work with top-tier experts in cutting-edge technology.
• Drive real impact in a fast-growing international market.
• Flexible career progression within a scalable and adaptable platform.

Working Conditions:

— Vacation: 22 working days per year, plus official public holidays.

— Sick Leave:

*5 paid sick days annually (no certificate required).

*Up to 10 additional days covered at 100% with a valid medical certificate.

— Equipment: Personal budget for necessary hardware and tools.

— Education: Annual learning & development budget to support your professional growth.

— Health & Wellness: Access to a personal limit within our benefit cafeteria system for health-related expenses.

Join our passionate and talented team and be at the forefront of transforming the iGaming industry with groundbreaking live tech solutions. If you’re a visionary professional eager to shape the future of iGaming, Atlaslive invites you to apply and drive our continued success in this dynamic market.

Atlaslive — The Tech Behind the Game.

*All submitted resumes undergo a thorough review. If we do not contact you within 5 business days after your application, it means that we are unable to proceed with your candidacy at this time. However, we appreciate your interest in our company and will keep your contact details on file for future opportunities.

About us:

Atlaslive is a dynamic iGaming platform that provides the best quality software solutions for iGaming business. We create a live connection between business ambitions and opportunities. Atlaslive is recognized worldwide as one of the leading Sportsbook Platforms, as well as the Best Sports Betting Provider and a Rising Star in Sports Betting Technology within the CEE, Baltic and Nordic markets. Atlaslive, the tech behind the game.

Required skills:

• 3+ years experience as a Business Analyst;
• Strong knowledge of Business Analysis discipline;
• JIRA/Confluence Software knowledge is highly desirable;
• Knowledge of SDLC, agile development processes;
• Experience of working with managing technical communications and deliverables;
• Proven strong requirements documentation, requirements development/elaboration skills, system/user guides documentation;
• Strong communication skills and ability to manage BA work with large amounts of customer’s stakeholders.
• Experience creating sequence diagrams, use case diagrams, etc.

As a plus:

• Gaming industry experience;
• Technical background as a Developer/ QA Engineer;
• English upper-intermediate level.

Responsibilities:

• Business process descriptions, use cases, scenarios, business analysis, task and workflow analysis;
• Create and maintain comprehensive documentation including BRDs, FRDs, process diagrams, and compliance reports
• Successfully communicate with Executive Team members to ensure that documents produced keep technology efforts aligned with company objectives;
• Proactively communicate and collaborate with external and internal team members to analyze information needs and functional requirements and deliver the following artifacts as needed: Functional requirements, Business Requirements Document, Use Cases, Graphic User Interface;
• Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.

Career Growth & Opportunities:

• Become part of a global leader in iGaming innovation.
• Access to professional development programs and industry events.
• Opportunity to work with top-tier experts in cutting-edge technology.
• Drive real impact in a fast-growing international market.
• Flexible career progression within a scalable and adaptable platform.

Working Conditions:

— Vacation: 22 working days per year, plus official public holidays.

— Sick Leave:

*5 paid sick days annually (no certificate required).

*Up to 10 additional days covered at 100% with a valid medical certificate.

— Equipment: Personal budget for necessary hardware and tools.

— Education: Annual learning & development budget to support your professional growth.

— Health & Wellness: Access to a personal limit within our benefit cafeteria system for health-related expenses.

Join our passionate and talented team and be at the forefront of transforming the iGaming industry with groundbreaking live tech solutions. If you’re a visionary professional eager to shape the future of iGaming, Atlaslive invites you to apply and drive our continued success in this dynamic market.

Atlaslive — The Tech Behind the Game.

*All submitted resumes undergo a thorough review. If we do not contact you within 5 business days after your application, it means that we are unable to proceed with your candidacy at this time. However, we appreciate your interest in our company and will keep your contact details on file for future opportunities.

We are a software development company building our own iGaming platform and business solutions for Sportsbook operations worldwide.

We are looking for a Security Operations Engineer to help us centralize and optimize our security incident workflows. Your mission is to bridge the gap between detection and remediation by integrating AWS security services and Vulnerability Assessment tools into a single, unified system.
You will focus on refining our security services configurations, organizing monitoring channels, and developing practical playbooks to transform security events into structured, automated actions. We don’t require extensive knowledge of incident management. We need an engineer with foundational AWS skills who’s interested in learning our security services and optimizing them for better maturity.

Requirements:

• At least 3 years of experience as an Information Security Engineer.
• Hands-on experience with AWS Cloud (IAM policies and roles, CloudTrail, CloudWatch).
• Hands-on experience with vulnerability scanning and assessment tools.
• Basic knowledge of incident response processes, including automation integration and playbook development.
• Understanding of authentication and authorization within web services (OAuth, OIDC, SAML).
• Basic knowledge of security solutions such as VPN, WAF, and firewalls.
• Familiarity with cybersecurity frameworks such as ISO 27001 and OWASP Top

Responsibilities:

• Audit and refine existing AWS security configurations to ensure high-quality detection and centralize security telemetry into a unified system.
• Establish and maintain incident classification and registration processes, ensuring all security events are tracked and prioritized.
• Streamline monitoring channels and develop practical Incident Response Playbooks.
• Respond to and mitigate security incidents, conduct root cause analysis, and tune playbooks for improved performance.
• Conduct regular vulnerability scans and assist with remediation efforts.
• Perform security assessments of the company’s cloud infrastructure.
• Collaborate with cross-functional teams to integrate security best practices into development and deployment pipelines.

Nice to have:

• Security certifications
• Prior experience with SIEM/SOC workflows and AWS security tools (Security Hub, GuardDuty, AWS Config) is big plus.

The Interview Process:

• 30 minute Recruiter call.
• 60 minute call with Security Team Lead.

Career Growth & Opportunities:

• Become part of a global leader in iGaming innovation.
• Access to professional development programs and industry events.
• Opportunity to work with top-tier experts in cutting-edge technology.
• Drive real impact in a fast-growing international market.
• Flexible career progression within a scalable and adaptable platform

Working Conditions:

• Vacation: 22 working days per year.
• Sick leave: 5 paid days per year.
• Sick lists: 100% paid with medical certificate up to 10 days per year
• Benefit cafeteria personal limit for health support

Join our passionate and talented team and be at the forefront of transforming the iGaming industry with groundbreaking live tech solutions. If you’re a visionary professional eager to shape the future of iGaming, Atlaslive invites you to apply and drive our continued success in this dynamic market.

Atlaslive — The Tech Behind the Game.

*All submitted resumes undergo a thorough review. If we do not contact you within 5 business days after your application, it means that we are unable to proceed with your candidacy at this time. However, we appreciate your interest in our company and will keep your contact details on file for future opportunities.

We are looking for a Payments Operations Lead who will take end-to-end ownership of our payments domain, including PSP integrations prioritizations, operational performance, and alignment with product and development teams.

This role sits at the intersection of operations, product, and business, and is responsible for bringing structure, visibility, and scalability to our payments ecosystem.

Requirements

• Strong experience in payments / PSP integrations (preferably iGaming, fintech, or high-load transactional environments)
• Ability to operate across operations, product, and business domains
• Strong ownership mindset with a hands-on approach
• Experience working with metrics, dashboards, and performance optimization
• Ability to structure complex processes and bring clarity to chaotic environments

Responsibilities

• Act as a primary point of contact for all payment providers (PSPs), managing day-to-day communication and operational issues
• Own and resolve ongoing payment-related challenges, including incidents, delays, and performance gaps
• Monitor and improve key payment metrics (success rate, approval rate, processing time)
• Initiate and drive investigations into payment-related issues and ensure timely resolution
• Evaluate readiness of payment solutions for new markets
• Lead the launch and management of new PSP integrations and payment methods
• Translate business and operational needs into clear requirements for the development team
• Contribute to roadmap planning in alignment with product and business priorities
• Prepare and maintain internal documentation, manuals, and runbooks
• Coordinate cross-functionally with Product, Tech and Finance teams
• Potentially manage an operational specialist and oversee daily execution

Responsibilities:

• Maintain and continuously improve pricing frameworks across multiple markets
• Own margin tracking and support commercial decision-making
• Calculate and validate pricing for clients and providers, ensuring commercial consistency across markets
• Support Sales and Account Management teams with client proposals and deal structuring
• Prepare clear and structured commercial materials, offers, and presentations
• Maintain and optimize product and content offering from a commercial perspective
• Prepare and manage structured content lists (providers, aggregators, buying rates)
• Analyze market conditions (including white and yellow markets, provider availability, NGR/GGR models)
• Coordinate onboarding of new partners and product integrations
• Support contract alignment and commercial terms in collaboration with Legal and internal stakeholders
• Review commercial terms and proactively identify risks, gaps, or inconsistencies
• Ensure accuracy of pricing and commercial data across internal systems and teams
• Collaborate cross-functionally with Finance, Product, Tech, Operations, Sales, and KAM
• Build and maintain relationships with external partners and providers
• Drive improvements in commercial processes, tools, and workflows
• Conduct market and competitor research to support business growth

Requirements:

• Experience in commercial, operational, or analytical roles
• Strong understanding of pricing, margins, and commercial logic
• Experience working with agreements and commercial terms is a plus
• High attention to detail and structured approach to data and processes
• Advanced Excel / Google Sheets skills
• Strong communication and stakeholder management skills
• English (Upper-Intermediate or higher)

Working conditions

• Competitive compensation package
• Remote or hybrid work options
• Opportunity to shape and scale the data organization
• Work with modern cloud data technologies
• Collaborative and fast-growing product environment

About us:

Atlaslive is a dynamic iGaming platform that provides the best quality software solutions for iGaming business. We create a live connection between business ambitions and opportunities. Atlaslive is recognized worldwide as one of the leading Sportsbook Platforms, as well as the Best Sports Betting Provider and a Rising Star in Sports Betting Technology within the CEE, Baltic and Nordic markets. Atlaslive, the tech behind the game.

Requirements:

• 1–2 years of experience as a Project Manager or Scrum Master in product teams
• Experience independently managing a team from planning to release
• Hands-on experience implementing or improving Agile processes
• Experience calculating capacity and managing team workload based on data
• Understanding of risk management at sprint level
• Confident use of Jira
• Work with Confluence
• Proactive communication with stakeholders
• Ability to speak honestly about problems and risks

Responsibilities:

• Organise and facilitate Grooming, Planning, Retro, Daily
• Define Sprint Goal
• Ensure tasks are ready for Planning through regular Grooming sessions
• Monitor Sprint Goal execution and escalate blockers in a timely manner
• Calculate team Capacity prior to each sprint Planning
• Maintain team workload at 75–85% of effective capacity
• Plan and coordinate Dev and QA workload
• Identify and document Risks before sprint start
• Track Risk status throughout the sprint
• Manage Dependencies with adjacent teams and external providers
• Build and maintain team processes aligned with Delivery standards
• Keep the Jira board up to date — statuses, estimates, priorities
• Prepare Sprint Planning Report
• Provide the Head of Delivery with regular reporting: velocity, burndown, % completion

Nice to have:

• Understanding of the technical side of development — you don’t code, but you understand what the team is talking about
• Experience working across multiple interdependent teams simultaneously

Career Growth & Opportunities:

• Become part of a global leader in iGaming innovation.
• Access to professional development programs and industry events.
• Opportunity to work with top-tier experts in cutting-edge technology.
• Drive real impact in a fast-growing international market.
• Flexible career progression within a scalable and adaptable platform.

Working Conditions:

— Vacation: 22 working days per year, plus official public holidays.

— Sick Leave:

*5 paid sick days annually (no certificate required).

*Up to 10 additional days covered at 100% with a valid medical certificate.

— Equipment: Personal budget for necessary hardware and tools.

— Education: Annual learning & development budget to support your professional growth.

— Health & Wellness: Access to a personal limit within our benefit cafeteria system for health-related expenses.

Join our passionate and talented team and be at the forefront of transforming the iGaming industry with groundbreaking live tech solutions. If you’re a visionary professional eager to shape the future of iGaming, Atlaslive invites you to apply and drive our continued success in this dynamic market.

Atlaslive — The Tech Behind the Game.

*All submitted resumes undergo a thorough review. If we do not contact you within 5 business days after your application, it means that we are unable to proceed with your candidacy at this time. However, we appreciate your interest in our company and will keep your contact details on file for future opportunities.

We are a forward-thinking software development company, known for our proprietary core platform and its integral components — Sportsbook, CRM, Risk Management, Antifraud, Bonus Engine, and Retail Software Suite.
Now, we are looking for a Head of Data to build and lead the company’s data function.
In this role, you will define the data strategy, develop a scalable data platform, and ensure that data drives decision-making across product, marketing, and operations in a high-volume iGaming environment.

Requirements

• 7+ years of experience working with data platforms or data engineering
• 2+ years of experience leading data teams or data initiatives
• Strong understanding of data architecture, data warehousing, and analytics systems
• Experience working with cloud data platforms (AWS preferred)
• Experience designing scalable data pipelines and analytics infrastructure
• Ability to translate business needs into data solutions
• Strong leadership and communication skills

Responsibilities

• Define and execute the company’s data strategy and architecture
• Build and lead the data team (data engineers, analysts, BI)
• Develop and evolve the data platform for high-volume transactional and behavioral data
• Ensure data quality, governance, and reliability across all data systems
• Enable product, marketing, and operations with actionable analytics and insights
• Drive data initiatives related to player behavior analytics, retention, and fraud monitoring
• Establish best practices for data engineering, analytics, and reporting

Nice to have

• Experience in iGaming, betting, fintech, or high-transaction industries
• Experience with real-time or streaming data architectures
• Experience building data teams from early or scaling stages
• AWS certifications

Working conditions

• Competitive compensation package
• Remote or hybrid work options
• Opportunity to shape and scale the data organization
• Work with modern cloud data technologies
• Collaborative and fast-growing product environment
  
  Join our passionate and talented team and be at the forefront of transforming the iGaming industry with groundbreaking live tech solutions. If you’re a visionary professional eager to shape the future of iGaming, Atlaslive invites you to apply and drive our continued success in this dynamic market.

Atlaslive — The Tech Behind the Game.

*All submitted resumes undergo a thorough review. If we do not contact you within 5 business days after your application, it means that we are unable to proceed with your candidacy at this time. However, we appreciate your interest in our company and will keep your contact details on file for future opportunities.

About us:

Atlaslive is a dynamic iGaming platform that provides the best quality software solutions for iGaming business. We create a live connection between business ambitions and opportunities. Atlaslive is recognized worldwide as one of the leading Sportsbook Platforms, as well as the Best Sports Betting Provider and a Rising Star in Sports Betting Technology within the CEE, Baltic and Nordic markets. Atlaslive, the tech behind the game.

Requirements:

• 1–2 years of experience as a Project Manager or Scrum Master in product teams.
• Experience independently managing a team from planning to release.
• Hands-on experience implementing or improving Agile processes.
• Experience calculating capacity and managing team workload based on data.
• Understanding of risk management at sprint level.
• Confident use of Jira.
• Work with Confluence.
• Proactive communication with stakeholders.
• Ability to speak honestly about problems and risks.

Responsibilities:

• Organise and facilitate Grooming, Planning, Retro, Daily.
• Define Sprint Goal.
• Ensure tasks are ready for Planning through regular Grooming sessions.
• Monitor Sprint Goal execution and escalate blockers in a timely manner.
• Calculate team Capacity prior to each sprint Planning.
• Maintain team workload at 75–85% of effective capacity.
• Plan and coordinate Dev and QA workload.
• Identify and document Risks before sprint start.
• Track Risk status throughout the sprint.
• Manage Dependencies with adjacent teams and external providers.
• Build and maintain team processes aligned with Delivery standards.
• Keep the Jira board up to date — statuses, estimates, priorities.
• Prepare Sprint Planning Report.
• Provide the Head of Delivery with regular reporting: velocity, burndown, % completion.

Nice to have:

• Understanding of the technical side of development — you don’t code, but you understand what the team is talking about.
• Experience working across multiple interdependent teams simultaneously.

Hard Skills:

• Agile / Scrum
• Jira, Confluence
• Sprint planning
• Backlog management
• Basic understanding of SDLC
• Risk management
• Reporting and metrics

The Interview Process:

• 30 minute Recruiter call.
• 60 minute call with Head of Delivery.

Career Growth & Opportunities:

• Become part of a global leader in iGaming innovation.
• Access to professional development programs and industry events.
• Opportunity to work with top-tier experts in cutting-edge technology.
• Drive real impact in a fast-growing international market.
• Flexible career progression within a scalable and adaptable platform

Working Conditions:

• Vacation: 22 working days per year.
• Sick leave: 5 paid days per year.
• Sick lists: 100% paid with medical certificate up to 10 days per year
• Benefit cafeteria personal limit for health support

Join our passionate and talented team and be at the forefront of transforming the iGaming industry with groundbreaking live tech solutions. If you’re a visionary professional eager to shape the future of iGaming, Atlaslive invites you to apply and drive our continued success in this dynamic market.

Atlaslive — The Tech Behind the Game.

*All submitted resumes undergo a thorough review. If we do not contact you within 5 business days after your application, it means that we are unable to proceed with your candidacy at this time. However, we appreciate your interest in our company and will keep your contact details on file for future opportunities.

We are a forward-thinking software development company, known for our proprietary core platform and its integral components — Sportsbook, CRM, Risk Management, Antifraud, Bonus Engine, and Retail Software Suite.

Join our team to be part of pioneering solutions that not only streamline the work of thousands of employees in every department but also significantly boost profits and elevate product quality.
Your role with us is a key part of a team shaping the future of software solutions in an impactful and dynamic environment.

Requirements

• 2+ years of commercial software development using Java-related technologies
• 1+ years of experience in the development of distributed transactional systems and micro-services
• Experience with distributed messaging (RabbitMQ, Kafka)
• Good understanding of ORM and Relational Databases(deep knowledge of Postgres is a plus)
• Follow best practices of coding, code complete standards, OOP and design patterns.
• Understanding of SCRUM methodology
   

Responsibilities

• Play a key role in the implementation of complex tasks.
• Deliver high quality code by establishing best practices like code review
• Identify bottlenecks and bugs
• Optimize performance of SQL queries
   

Nice to have

• Understanding of fundamental design principles of scalable and highly available applications
• Application and infrastructure monitoring experience
• Experience with Kubernetes and AWS services
• Experience with high load systems
   

Working conditions

• Vacation: 22 working days per year.
• Sick leave: 5 paid days per year 100% paid without medical certificate
• Sick leave: 10 days per year 100% paid with medical certificate
• Benefit cafeteria personal limit for health support
   

We would be happy to see you in our team!