Atlas Technica

Title: AI Engineer
Reports to: Principal AI Architect
Department: AI & Advisory
Location: Ukraine – Remote
Term: Full-Time

About Atlas Technica

Atlas Technica’s mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service.

We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!

Position Overview

We are seeking an AI Engineer to join our growing AI & Advisory team in Ukraine. This is a hands-on engineering role focused on building, integrating, testing, and deploying AI-enabled applications and enterprise solutions for sophisticated client environments.

Working under the technical direction of a Principal or Senior AI Architect, the AI Engineer will translate approved architecture and security decisions into working software, integrations, deployment patterns, tests, and technical evidence. This role will build rapid proofs of concept while also helping move successful solutions toward secure, maintainable, and supportable production use.

The successful candidate will combine strong software engineering fundamentals with practical AI, Azure, integration, and security experience. This is not a research-only or prompt-engineering role; we are looking for an engineer who enjoys writing production-quality code, solving complex integration challenges, testing assumptions, and delivering reliable technical solutions.

Position Responsibilities:

• Build rapid proofs of concept and production-ready components for AI-enabled research, data access, document analysis, workflow automation, reconciliation, and internal application use cases
• Develop, review, refactor, test, and maintain application code using Python and other supported development technologies
• Build and integrate REST APIs, MCP components, connectors, webhooks, databases, enterprise applications, and data-integration services
• Connect AI-enabled workflows with Microsoft 365, SharePoint, Microsoft Graph, enterprise data stores, third-party platforms, and approved AI services
• Implement retrieval and data-processing solutions using embeddings, vector or hybrid search, metadata filtering, indexing, and access-aware patterns
• Deploy and operate applications within Microsoft Azure using approved hosting, identity, storage, database, networking, security, and deployment patterns
• Build repeatable development and release processes using Git, CI/CD, Docker, automated testing, and infrastructure automation
• Implement appropriate authentication, authorization, role-based access, secrets management, logging, monitoring, environment separation, and other security controls
• Test AI solutions for reliability, security, model failure, prompt injection, inappropriate data access, unsafe tool use, dependency failure, and other production-readiness risks
• Participate in architecture reviews, code reviews, client technical sessions, troubleshooting, production-readiness assessments, and technical handoffs
• Maintain clear implementation documentation, diagrams, runbooks, testing evidence, and technical decisions while proactively communicating blockers, scope changes, and delivery risks
• Contribute reusable code, deployment templates, testing approaches, connector patterns, and engineering standards to Atlas Technica’s Ukraine-based AI capability

Requirements:

• 5+ years of professional software engineering experience, including recent hands-on work with AI-enabled applications, cloud applications, data systems, or enterprise integrations
• Strong Python development skills with experience building APIs, services, scripts, applications, or data workflows
• Experience with at least one additional production development stack such as C#/.NET, TypeScript/Node.js, Java, or a comparable technology
• Hands-on Microsoft Azure experience across application hosting, identity, storage, databases, secrets management, logging, monitoring, and deployment
• Practical experience with LLM APIs, agentic workflows, retrieval-augmented generation (RAG), embeddings, structured outputs, prompt design, and model limitations
• Experience building or integrating APIs, connectors, MCP components, databases, data platforms, or enterprise workflow systems
• Strong understanding of authentication, authorization, role-based access control, least privilege, environment separation, and secure secrets management
• Experience with Git, CI/CD, Docker, automated testing, production troubleshooting, and modern software-development practices
• Ability to write clean, maintainable, and testable code and clearly explain technical and implementation decisions
• Strong problem-solving, ownership, documentation, and follow-through skills with the ability to work effectively in a remote and collaborative delivery environment
• English proficiency at B2 level or higher, with the ability to participate effectively in technical client discussions and produce clear written documentation

Desirable Qualities:

• Experience with Azure AI Foundry, Azure OpenAI, Azure AI Search, Microsoft Agent Framework, or comparable AI orchestration technologies
• Experience with Microsoft Graph, SharePoint Online, Microsoft Entra ID, Microsoft 365, Copilot Studio, or Power Platform
• Experience with technologies such as Azure Functions, Azure Container Apps, App Service, Azure SQL, PostgreSQL, Cosmos DB, Snowflake, or similar data and application platforms
• Experience developing evaluation datasets, regression tests, or other approaches for testing non-deterministic AI components
• Experience moving prototypes, internally developed applications, vendor solutions, or citizen-developed applications toward controlled production use
• Experience supporting financial services, regulated industries, enterprise clients, or other environments with strong security and compliance requirements
• Relevant Microsoft Azure, AI, software engineering, or cloud certifications
• Experience creating reusable engineering patterns, mentoring junior engineers, or contributing to engineering standards and technical knowledge sharing

Position Name: Information Security Analyst
Reports to: Chief Information Security Officer
Location/Type: Remote (UA Candidates only)

Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service.

We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!

We seek a skilled Information Security Analyst to join our rapidly growing organization. This is a highly technical role providing excellent career development opportunities for the successful candidate. You will be work closely with the Chief Information Security Officer (CISO) and various teams to maintain and improve the security posture of Atlas and its clients. As a new position, this role will evolve, providing opportunities for growth and adaptation.

Responsibilities:

Vulnerability Management:

• Review vulnerability reports.
• Research scalable solutions for vulnerability remediation.
• Collaborate with Support/NOC to ensure remediations have minimal impact on clients and facilitate maintenance windows.
• Work with CS/Engineering to script and automate remediations.
• Track progress in ticketing system, including master tickets for multi-client initiatives and sub tickets for individual clients.
• Address vulnerabilities for clients' third-party vulnerability management, including overlap with Cavelo, and apply remedies to other clients.

Risk Management and Due Diligence:

• Provide accurate and timely responses to Due Diligence Questionnaires (DDQs).
• Review and analyze findings from risk assessments and penetration tests for Atlas and clients.
• Address identified vulnerabilities and recommend remediation strategies.
• Participate in Business Impact Analyses and tabletop exercises to enhance organizational resilience.

Industry Benchmark Alignment and Standards Updating:

• Start measuring alignment with Microsoft benchmarks in Intune and work on increasing the score.
• Address vulnerabilities and issues identified in workstation builds, cloud infrastructure configurations, and security configurations.
• Harden systems to enhance security across workstations, cloud infrastructure, and security configurations.

SOC 2 Maintenance and Additional Security Tasks:

• Perform test restores.
• Conduct reviews of our KnowBe4 phishing tests and training.
• Review SIEM logs.
• Assist in addressing cybersecurity incidents.
• Work with NOC and outsourced SOC on remediation runbooks.
• Perform additional tasks as assigned to support the security team and organization

Requirements:

• Strong understanding of cybersecurity principles and practices.
• Experience with vulnerability management and remediation.
• Familiarity with Microsoft Intune and security benchmarks.
• Excellent analytical and problem-solving skills.
• Ability to work collaboratively with cross-functional teams.
• Strong communication skills, both written and verbal.
• Strong ability to work independently
• Experience with security tools (SIEM, IDS/IPS, vulnerability scanners)
• Experience with RMM/SOAR and other automation platforms.
• Experience scripting
• Experience writing runbooks.

Desirable Qualities:

• Experience working in an MSP environment (preferred, but not required)
• Relevant certifications (AZ-500, SC-900, SC-300, CompTIA Security+, etc.)

Title: Admin, Service Operations
Reports to: Team Lead, Service Operations
Type: International Contractor, Remote
Location: UA (Remote)

Working hours: 9:00 AM - 6:00 PM EST

Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year since inception through our uncompromising focus on service.

We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!

We are seeking Service Operations Administrators to join our growing Service Operations team within a Managed Services Provider (MSP) environment. This role is critical to the stability, accuracy, and consistency of our service delivery operations.

Service Operations Administrators are responsible for high-volume, time-sensitive operational workflows that support Service Delivery and Client Success teams. This role focuses on execution excellence, process adherence, and proactive follow-ups to ensure work is completed accurately and on time.

You will work closely with Service Ops Associates and Analysts, following established processes while helping surface gaps, risks, or inefficiencies as the organization continues to scale.

This is an execution-focused role with clear ownership and accountability expectations.

Responsibilities:

Service Proposal Generation and Repository:

• Operational Execution & BAU Support
• Own and execute assigned Service Ops BAU workflows end-to-end
• Acknowledge all assigned requests within the same business day
• Complete tasks accurately and within defined timelines
• Proactively follow up on outstanding items to prevent delays or backlog
• Core Workflows
• Meeting scheduling and coordination
• QBR preparation support and follow-ups
• NPS ticket creation, survey tracking, and follow-ups
• Weekly timesheet follow-ups and reporting support
• Rock Reset preparation and administrative support
• Scorecard data collection and updates
• Support project follow-ups (administrative layer)
• C360 change monitoring and updates
• BVOIP queue monitoring
• CSAT channel monitoring
• Support Bonusly award administration
• End-of-year operational change facilitation
• Process & Documentation
• Follow documented processes and checklists consistently
• Flag unclear or outdated documentation and escalate for clarification
• Assist with documentation updates when processes change
• Maintain accuracy in tools such as Monday.com, Outlook calendars, and internal systems
• Collaboration & Coverage
• Support team coverage during PTO or peak workload periods
• Participate in task handoffs and ensure continuity of work
• Escalate risks, blockers, or capacity concerns early

Qualifications:

• 1–3 years of experience in operations, service coordination, or administrative support (MSP experience a plus)
• Strong attention to detail and accuracy
• Excellent follow-through and task ownership
• Ability to manage multiple tasks simultaneously in a fast-paced environment
• Strong written and verbal communication skills
• Comfortable working with operational tools (ticketing systems, task boards, calendars)
• Willingness to follow structured processes and use checklists
• Ability to receive feedback and adjust quickly
• Reliable time management and calendar discipline
   

Desirable Qualities:

• Experience in an MSP, IT services, or professional services environment
• Familiarity with tools such as Monday.com, ConnectWise, Power BI, or similar systems
• Process-oriented mindset with an eye for consistency and improvement
• Proactive communicator who raises issues early
• Comfortable with repetitive, high-volume operational work
• Team-oriented and willing to support coverage when needed

• Interest in growing into more complex operational responsibilities over time

   

Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.