Allbridge

About us

Allbridge connects different blockchain ecosystems. We enable asset transfer between EVM and non-EVM blockchains. 

Our flagship products, Allbridge Core and Allbridge Classic, are already recognized as leading solutions in the market. By growing our team, we aim to enhance these products further, explore new opportunities, and solidify our position as a cross-chain infrastructure provider. 

At Allbridge, we foster a supportive and growth-oriented workplace. We’re looking for a proactive community manager to join our team.
 

Your profile

We’re looking for a candidate who embodies the following qualities and skills:

• 2+ years of experience in community management, customer support, or user operations in Web3/crypto projects
• Understanding of crypto-native audiences, DeFi ecosystems
• Skilled in managing online communities across Telegram, Discord, X (Twitter), Reddit, and other Web3-focused platforms
• Good written communication with a casual yet professional tone that resonates with the crypto crowd
• Comfortable handling technical questions, feedback, and user issues with clarity and empathy
• Experienced in collaboration with product, dev, and marketing teams to close support loops and align on messaging
   

Responsibilities 

As a CMO at Allbridge, your primary responsibilities will include:

• Acting as the first point of contact for users across all channels, helping them troubleshoot issues, navigate the product, and get the most out of Allbridge
• Moderating active communities, fostering healthy discussion, guiding new users, and protecting against spam, scams, and misinformation
• Translating user feedback into actionable insights for the product and dev teams
• Maintaining up-to-date support docs and guides to enable self-service and reduce repeat issues
• Collaborating with the wider CM team to ensure consistent brand voice, 24/7 coverage, and seamless user experience across all touchpoints
   

What do we offer?

At Allbridge, we’re committed to creating an environment where our team members can thrive. Here’s what you can expect when you join us:

• Competitive salary
  We offer a competitive salary that reflects your skills, experience, and the value you bring to our team
• Learn from seasoned Web3 professionals
  Our team is made up of experts who are passionate about blockchain technology and are eager to share their knowledge with you
• Opportunities to grow in a fast-growing industry
  At Allbridge, you'll have the chance to grow your career as the industry expands, taking on new challenges and advancing your skills in a dynamic and forward-thinking environment
• A place to foster creativity
  We value creativity and encourage our team members to think outside the box. Whether it’s brainstorming new ideas, developing innovative solutions, or contributing to the future of blockchain technology, Allbridge is a place where your creativity can flourish

How do we work? 

• Working schedule
  We operate on an 8-hour shift system, ensuring that our global community always has support. You'll follow a 3-days-on, 1-day-off rotation, giving you regular breaks
• Remote work
  This position is fully remote, allowing you the flexibility to work from wherever you’re most comfortable and productive
   

If you’re passionate about blockchain technology and excited to work in a dynamic and innovative environment, we encourage you to submit your application.