Add Talent Solutions

Are you ready to rock the IGaming world together?
Grab your opportunity to work with a multi-country product company of ambitious Industry innovators with regional reach and years of successful operation. Join our in-house Acquisitions & Affiliate Marketing team for international Curacao-licensed B2C projects with our software solution.

As an Affiliate Marketing Manager, you will:

• Manage effective revenue growth through affiliate channels, ensure solid support and transparent communication with all affiliates & partners;
• Monitor and analyze affiliate performance based on standards KPIs such as CR, Inst2Reg, Reg2Dep, Click2Reg, Click2DEP;
• Identify and onboard new affiliates to expand the partner network, negotiate terms, and finalize partnership agreements;
• Plan and execute marketing campaigns in collaboration with affiliates to effectively promote brands;
• Manage the affiliate marketing budget efficiently, maximizing ROI and controlling costs;
• Represent the company at iGaming events, and stay updated on industry trends, competitor activity, and market changes.

Requirements:

• 2+ years of experience in Affiliates & online marketing with a strong network of contacts;
• Experience on Tier-1 geos with different sources;
• Solid sales and negotiation skills aimed at tangible results;
• Ability to adapt to new markets quickly, comfortable dealing with fast-paced environments and ambiguity;
• Business proficient English is a must.

What we offer:

• Competitive salary;
• Remote work in a flexible environment;
• 20 working days of paid vacation and education projects;
• Great product with our software solution;
• Opportunity for growth at professional levels way, attending top industry events and conferences, and international workshops at our competence centers.

Don't delay! Send your CV right now and join our highly professional and ambitious team

Description

We are looking for a dynamic and results-driven Head of Affiliate or Team Lead of Affiliate managers!
This role is ideal for someone ready to take on the challenge of building an affiliate department with a clear vision for optimizing team efficiency and productivity.

We’re looking for a strategic leader who embraces challenges, makes confident decisions, and actively contributes to the company’s key business processes.

In return, we offer full support, all necessary resources, and an environment where your expertise and leadership will be truly valued.

Are you ready to rock the IGaming world together?

Join our in-house Acquisitions & Affiliate Marketing team for international Curacao-licensed B2C projects with our software solution.

Our team:

Our people are the company’s most valuable asset, so we strive to build businesses together with top talents on the market.
If you share our values, strive to create breakthrough projects, and seek professional growth, you are the one to join the team!

We are the match if you have:

• 2+ years of experience in a similar position;
• Experience in building and developing numerous Affiliate Programs;
• Understanding of the specifics of Affiliate Marketing: payment models, fraud, negotiations, technical knowledge of setting up campaigns;
• Understanding of main payment models;
• Experience in working with publishers, advertisers, and affiliate networks;
• Understanding of the product funnel and basic conversion metrics;
• Advanced level of English;
• Strong negotiation skills;
• Strong analytical background;
• Strong problem-solving skills;
• Business-oriented mindset.

It’s a plus if you have:

• Experience in the management of significant traffic volumes;
• Experience in the management of different Affiliate systems;
• Contacts of various kinds of partner networks, web admins, advertisers, and sites in the main segments of the CPA market.

What we offer:

• Competitive salary;
• Remote work in a flexible environment;
• 20 working days of paid vacation and education projects;
• Great product with our software solution.
• Opportunity for growth at professional levels, attending top industry events and conferences, and international workshops at our competence centers.

Join our growing team as a Senior CRM Manager for retention for a multi-country iGaming product.

We’re backed by ambitious industry innovators with a strong multi-regional presence and over 3 years of successful operations. Our portfolio features two large-scale brands active across Tier 1 markets.

As part of our expanding team, you’ll play a crucial role in elevating user engagement, increasing retention, and driving lifetime value through segmented communications, localized campaigns, and smart automation. This is a high-impact position where you’ll directly influence CRM performance metrics like deposit activity, average check size, and player retention rates.

Your Mission

• Develop and execute an omnichannel CRM strategy product mechanics and communications to enhance onboarding, retention, engagement, and monetization across two iGaming brands.
• Plan, coordinate and hands-on execute multi-channel marketing campaigns using relevant segmentation and personalization, traffic specific instruments and channels.
• Analyze user behavior and in-platform activity to develop data-driven retention strategies and improve CRM campaign effectiveness.
• Build market-specific CRM approaches, tailored to local languages, cultural nuances, and player preferences.
• Manage and configure CRM platforms and marketing automation tools across multiple media, channels, and formats.
• Segment customer databases to deliver personalized communications and offers.
• Collaborate with cross-functional teams—including development, marketing, and analytics—to align CRM initiatives with business goals and product features.
• Train, lead and mentor CRM Managers, Specialists and Juniors, helping them grow and deliver measurable results.
• Stay ahead of CRM trends in the iGaming sector, bringing innovative mechanics and techniques to your campaigns.

Our Requirements

• 3+ years of experience in CRM Manager role, ideally in iGaming or a similarly dynamic industry.
• Deep, hands-on knowledge of Customer Journey Optimization and CRM best practices, with a proven ability to implement and test strategies across multiple channels.
• Demonstrated success in managing and mentoring international teams (2+ members) in a remote, geographically dispersed teams.
• Expertise in multi-channel engagement strategies, including resolving deliverability and localization issues.
• Strong command of A/B testing, campaign optimization, and performance analysis.
• Solid skills in CRM platform management, customer segmentation, and personalization tactics.
• Ability to manage multiple CRM projects concurrently in a fast-paced organization.
• English at an Upper-Intermediate level or higher (written and spoken).

Preferred Qualifications

• Experience working with Customer.io or similar CRM tools.
• Familiarity with predictive analytics and advanced automation platforms.
• Experience in designing loyalty programs and retention mechanics.
• Strong creative thinking and problem-solving abilities.

What We Offer

• Competitive salary and growth opportunities within a forward-thinking team.
• Remote work with flexible scheduling, enabling a healthy work-life balance.
• 20 paid vacation days per year and access to learning and development programs.
• A chance to work on a high-performing product with strong market traction.
• Opportunities to attend top industry events, conferences, and international workshops through our competence centers.

Don’t miss your chance to lead in a fast-growing, innovative environment. Apply today and join our talented, motivated, and ambitious CRM team.

🎉 We’re Hiring: VIP Account Manager – Are You Ready for the Challenge? 🎉

Join a rapidly growing group of iGaming brands operating in Tier 1 regions.

Our mission is clear: to deliver world-class gaming experiences while ensuring the highest levels of satisfaction and retention for our most valuable players. And now, we need a VIP Account and Retention Manager to help us deliver exceptional support for our VIPs!

If you’re ready to shape the future of player engagement, make an impact with your strategic insights, and drive long-term loyalty, this is the role for you!

🌟 What You’ll Do:

• Innovate and Implement: implement, and continuously innovate VIP retention programs that maximize engagement, loyalty, and lifetime value across multiple verticals.
• Build Lasting Relationships: Cultivate deep, personal connections with our VIP players, providing them with exceptional service, tailored offers, and experiences that go beyond their expectations.
• Collaborate Across Teams: Partner with CRM, marketing, product, and compliance teams to optimize VIP strategies and ensure alignment with overall business objectives.
• Measure Success: Monitor and analyze key performance indicators (KPIs) such as retention, ARPU, and net gaming revenue to drive ongoing improvements and refine our VIP strategy.
• Create Unforgettable Experiences: Research, plan, and execute exclusive promotions, events, and experiences that strengthen player loyalty and elevate the VIP experience - both online and offline.

💥 What We’re Looking For:

• Proven Expertise: You have a track record of success in VIP management or a similar role within the igaming or gambling industries, with demonstrable success in driving player retention and engagement.
• Deep Understanding of VIP Dynamics: You know VIP player behavior inside and out, with expertise in segmentation, loyalty strategies, and creating personalized player journeys that keep high-value clients coming back for more.
• Communication Mastery: Your interpersonal and communication skills are exceptional - you excel in building and nurturing personalized relationships with clients and cross-functional teams alike.
• Data-Driven Decision Maker: You thrive on leveraging data to inform strategies, optimize player engagement, and forecast behavior. You’re comfortable analyzing KPIs and using insights to adjust and improve VIP strategies.
• Cross-Functional Collaborator: You bring experience working with teams across CRM, marketing, product, and compliance, ensuring alignment across all aspects of VIP player management.
• Adaptability: You can juggle multiple projects at once, prioritize with ease, and stay calm under pressure in a fast-paced, ever-evolving industry.

🎓 Education & Experience:

• Bachelor’s degree in Business, Marketing, or a related field.
• 1+ years of experience in VIP management or a similar role

🌍 Why You Should Join Us:

• Competitive Compensation: Enjoy a highly competitive salary and performance-based bonuses.
• Remote Flexibility: Work from anywhere as part of an international and geographically diverse team.
• Professional Growth: We invest in your career development with ample opportunities for learning and growth.
• Exciting Challenges: Join a forward-thinking, fast-growing company at the forefront of the igaming industry.

Apply now and help us redefine the VIP experience, shape the future of player engagement, and make a lasting impact in the igaming world.

🚀 Apply today and become part of something truly special! 🚀

About Us:

We are an ambitious and fast-growing iGaming company focused on delivering high-quality entertainment and an exceptional player experience across Tier 1 and Tier 2 European markets. As we scale, we are looking for an experienced Head of Customer Support & Success to build and lead our Customer Support function, ensuring first-class service, operational efficiency, and player satisfaction.

Your Mission:

As the Head of Customer Support & Success, you will design, lead, and optimize the Customer Support operations to ensure an efficient, proactive, and scalable structure. You will champion the customer experience, drive retention, and build loyalty while integrating cutting-edge technologies and data-driven processes.

Your key responsibilities:

✅ Develop and manage a world-class, lean, and technology-driven Customer Support department.
✅ Lead technical implementations, organizational design, and control functions for the support team.
✅ Recruit, train, mentor, and continuously develop a high-performing, multilingual support team.
✅ Foster collaboration with platform providers, development teams, and third-party partners.
✅ Continuously enhance the player experience, drive engagement, and facilitate organic growth.
✅ Design and roll out customer-centric, transparent policies, procedures, and standards.
✅ Launch and refine critical processes including:
• Player acquisition and conversion via Live Chat, Phone, SMS, Messaging Apps (with payment method suggestions).
• Upsell and cross-sell strategies with scripts and coaching.
• Player retention, reactivation, and loyalty workflows.
• Emergency and exceptional situation handling protocols.
• Critical issues escalation, resolution, and reporting processes.
✅ Build and maintain a comprehensive Knowledge Base for onboarding, training, and operations.
✅ Define, monitor, and report on core and secondary KPIs for the Customer Support function.
✅ Drive data-informed decision-making, continuous improvement, and service excellence.

What We’re Looking For:

✔ Proven leadership experience in Customer Support/Success within the iGaming industry, with a focus on European T1/T2 markets.
✔ Strong understanding of Curacao licensing requirements and compliance in customer service.
✔ Track record of building and scaling efficient, tech-enabled support teams.
✔ Expertise in implementing CRM, Live Chat, Telephony, and omni-channel support solutions.
✔ Data-driven mindset with hands-on experience developing KPI frameworks and reporting structures.
✔ Excellent communication skills with the ability to collaborate cross-functionally and influence stakeholders.
✔ Player-centric approach, combining empathy with commercial acumen.
✔ Familiarity with best practices from leading iGaming operators is a plus.
✔ Upper Intermediate in English; additional European languages are a bonus.

Why Join Us?

🌟 Be instrumental in shaping the player experience for a high-growth iGaming brand.
🌍 Work with an international, ambitious, and innovative team.
🚀 Opportunity to build your department from the ground up with full ownership.
🎯 Competitive compensation package and performance incentives.

We’re Hiring: Quality Control Manager

Our mission: to deliver world-class gaming experiences while ensuring the highest levels of satisfaction and retention for our most valuable players. We are looking for QC manager for reviewing and analyzing the performance of Sales managers.

What You’ll Do:

• Assessing the quality of customer service based on existing metrics for phone calls, chat communication, WhatsApp, and email;
• Providing feedback on the performance of Sales Managers in the form of reports;
• Reviewing and analyzing customer complaints;
• Participating in the development, improvement, and implementation of a quality control system, creating standards and regulations, and ensuring compliance with them.

What’s important for us:
 • Experience in customer support within the VIP segment;
 • Knowledge of English B2 level;
 • Interest in customer service and support;
 • Attention to detail, responsibility, and punctuality;
 • Understanding the principles of customer orientation and service;
 • Skills in handling negative emotions and conflict management;
 • Willingness to work a flexible schedule.

Why You Should Join Us:

• Competitive Compensation: Enjoy a highly competitive salary and performance-based bonuses.
• Remote Flexibility: Work from anywhere as part of an international and geographically diverse team.
• Professional Growth: We invest in your career development with ample opportunities for learning and growth.
• Exciting Challenges: Join a forward-thinking, fast-growing company at the forefront of the igaming industry.

🚀 Head of Customer Support & Success — iGaming | T1 & T2 European Markets

Location: Remote (Europe Time Zones Preferred)
Industry: iGaming (Casino/Sportsbook)
Markets: Tier 1 & Tier 2 European Markets
Type: Full-Time, Senior Leadership

About Us:

We are an ambitious and fast-growing iGaming company focused on delivering high-quality entertainment and an exceptional player experience across Tier 1 and Tier 2 European markets. As we scale, we are looking for an experienced Head of Customer Support & Success to build and lead our Customer Support function, ensuring first-class service, operational efficiency, and player satisfaction.

Your Mission:

As the Head of Customer Support & Success, you will design, lead, and optimize the Customer Support operations to ensure an efficient, proactive, and scalable structure. You will champion the customer experience, drive retention, and build loyalty while integrating cutting-edge technologies and data-driven processes.

Your key responsibilities:

✅ Develop and manage a world-class, lean, and technology-driven Customer Support department.
✅ Lead technical implementations, organizational design, and control functions for the support team.
✅ Recruit, train, mentor, and continuously develop a high-performing, multilingual support team.
✅ Foster collaboration with platform providers, development teams, and third-party partners.
✅ Continuously enhance the player experience, drive engagement, and facilitate organic growth.
✅ Design and roll out customer-centric, transparent policies, procedures, and standards.
✅ Launch and refine critical processes, including:
• Player acquisition and conversion via Live Chat, Phone, SMS, Messaging Apps (with payment method suggestions).
• Upsell and cross-sell strategies with scripts and coaching.
• Player retention, reactivation, and loyalty workflows.
• Emergency and exceptional situation handling protocols.
• Critical issues escalation, resolution, and reporting processes.
✅ Build and maintain a comprehensive Knowledge Base for onboarding, training, and operations.
✅ Define, monitor, and report on core and secondary KPIs for the Customer Support function.
✅ Drive data-informed decision-making, continuous improvement, and service excellence.

What We’re Looking For:

✔ Proven leadership experience in Customer Support/Success within the iGaming industry, with a focus on European T1/T2 markets.
✔ Strong understanding of Curacao licensing requirements and compliance in customer service.
✔ Track record of building and scaling efficient, tech-enabled support teams.
✔ Expertise in implementing CRM, Live Chat, Telephony, and omni-channel support solutions.
✔ Data-driven mindset with hands-on experience developing KPI frameworks and reporting structures.
✔ Excellent communication skills with the ability to collaborate cross-functionally and influence stakeholders.
✔ Player-centric approach, combining empathy with commercial acumen.
✔ Familiarity with best practices from leading iGaming operators is a plus.
✔ Upper Intermediate in English; additional European languages are a bonus.

Why Join Us?

🌟 Be instrumental in shaping the player experience for a high-growth iGaming brand.
🌍 Work with an international, ambitious, and innovative team.
🚀 Opportunity to build your department from the ground up with full ownership.
🎯 Competitive compensation package and performance incentives.

Join our growing team as a CRM Executive for retention activities for a multi-country iGaming product.

We're backed by ambitious industry innovators with a strong multi-regional presence and over 3 years of successful operations. Our portfolio features two large-scale brands active across Tier 1 markets.

As part of our expanding team, you’ll play a crucial role in elevating user engagement, increasing retention, and driving lifetime value through segmented communications, localized campaigns, and smart automation. This is a high-impact position where you’ll directly influence CRM performance metrics like deposit activity, average check size, and player retention rates.

Your Mission

• Implement and execute an omnichannel CRM strategy product mechanics and communications to enhance onboarding, retention, engagement, and monetization across two iGaming brands.
• Coordinate and hands-on execute multi-channel marketing campaigns using relevant segmentation and personalization, traffic specific instruments and channels.
• Analyze user behavior and in-platform activity to develop data-driven retention strategies and improve applicable CRM campaign effectiveness.
• Implement and action market-specific CRM approaches and solutions, tailored to local languages, cultural nuances, and player preferences.
• Manage and configure CRM platforms and marketing automation tools across multiple media, channels, and formats.
• Segment customer databases to deliver personalized communications and offers.
• Collaborate with cross-functional teams - including development, marketing, and analytics - to align CRM initiatives with business goals and product features.
• Research and stay ahead of CRM trends in the iGaming sector, bringing innovative mechanics and techniques to your campaigns.

Our Requirements

• 2+ years of experience in CRM Executive or Email Marketing Manager role, ideally in online gaming or a similarly dynamic industry.
• Deep, hands-on knowledge of Customer Journey Optimization and CRM best practices, with a proven ability to implement and test strategies across multiple channels.
• Expertise in multi-channel engagement strategies, including resolving deliverability and localization issues.
• Strong command of A/B testing, campaign optimization, and performance analysis.
• Solid skills in CRM platform management, customer segmentation, and personalization tactics.
• Ability to manage multiple CRM projects concurrently in a fast-paced organization.
• English at Intermediate level or higher (written and spoken).

Preferred Qualifications

• Experience working with Customer.io or similar CRM tools.
• Familiarity with predictive analytics and advanced automation platforms.
• Experience in designing loyalty programs and retention mechanics.
• Strong creative thinking and problem-solving abilities.

What we offer:

• Competitive salary;
• Remote work in a flexible environment;
• 20 working days of paid vacation and education projects;
• Great product with our software solution;
• Opportunity for growth at professional levels, attending top industry events and conferences, and international workshops at our competence centers.

Don’t delay! Send your CV right now and join our highly professional and ambitious team!

Join our in-house Acquisitions & Affiliate Marketing team for international Curacao-licensed B2C projects with our software solution.

As an Affiliate Marketing Manager, you will:

• Manage effective revenue growth through affiliate channels, ensure solid support and transparent communication with all affiliates & partners;
• Monitor and analyze affiliate performance based on standards KPIs such as CR, Inst2Reg, Reg2Dep, Click2Reg, Click2DEP;
• Identify and onboard new affiliates to expand the partner network, negotiate terms, and finalize partnership agreements;
• Plan and execute marketing campaigns in collaboration with affiliates to effectively promote brands;
• Manage the affiliate marketing budget efficiently, maximizing ROI and controlling costs;
• Represent the company at iGaming events, and stay updated on industry trends, competitor activity, and market changes.

Requirements:

• 1+ years of experience in Affiliates & online marketing with a strong network of contacts;
• Experience on Tier-1 geos with different sources;
• Solid sales and negotiation skills aimed at tangible results;
• Ability to adapt to new markets quickly, comfortable dealing with fast-paced environments and ambiguity;
• Business proficient English is a must.

What we offer:

• Competitive salary;
• Remote work in a flexible environment;
• 20 working days of paid vacation and education projects;
• Great product with our software solution;
• Opportunity for growth at professional levels way, attending top industry events and conferences, and international workshops at our competence centers.

Don't delay! Send your CV right now and join our highly professional and ambitious team

We’re Hiring: VIP Account Manager 

Our mission: to deliver world-class gaming experiences while ensuring the highest levels of satisfaction and retention for our most valuable players. We are looking for VIP Account and Retention Manager to help us deliver exceptional support for our VIPs.

What You’ll Do:

• Implement, and continuously innovate VIP retention programs that maximize engagement, loyalty, and lifetime value across multiple verticals.
• Cultivate deep, personal connections with our VIP players, providing them with exceptional service, tailored offers, and experiences that go beyond their expectations.
• Partner with CRM, marketing, product, and compliance teams to optimize VIP strategies and ensure alignment with overall business objectives.
• Monitor and analyze key performance indicators (KPIs) such as retention, ARPU, and net gaming revenue to drive ongoing improvements and refine our VIP strategy.
• Research, plan, and execute exclusive promotions, events, and experiences that strengthen player loyalty and elevate the VIP experience - both online and offline.

What We’re Looking For:

• You have a track record of success in VIP management or a similar role within the igaming or gambling industries.
• You know VIP player behavior inside and out, with expertise in segmentation, loyalty strategies, and creating personalized player journeys that keep high-value clients coming back for more.
• You thrive on leveraging data to inform strategies, optimize player engagement, and forecast behavior. You’re comfortable analyzing KPIs and using insights to adjust and improve VIP strategies.
• You bring experience working with teams across CRM, marketing, product, and compliance, ensuring alignment across all aspects of VIP player management.
• You can juggle multiple projects at once, prioritize with ease, and stay calm under pressure in a fast-paced, ever-evolving industry.

Experience:

• 1 year of experience in VIP management or a similar role in Tier 1 

Why You Should Join Us:

• Competitive Compensation: Enjoy a highly competitive salary and performance-based bonuses.
• Remote Flexibility: Work from anywhere as part of an international and geographically diverse team.
• Professional Growth: We invest in your career development with ample opportunities for learning and growth.
• Exciting Challenges: Join a forward-thinking, fast-growing company at the forefront of the igaming industry.

Join one of the leading Tier 1 iGaming companies, where creative design directly impacts player engagement, conversion, and brand growth. We’re looking for a talented Graphic Designer with a strong understanding of the online casino audience and a passion for producing visuals that stand out in a fast-paced, competitive market.

Key Areas of Focus:

• Social Media Design (50%)
• Web&Mobile Graphics (30%)
• Email & Marketing Materials (20%)

Your Responsibilities:

• Develop high-quality, performance-driven visuals for platforms.
• Design promotional banners, campaign materials, tournament visuals, winner announcements, and other creative assets.
• Create eye-catching content that drives engagement, retention, and conversion across multiple channels.
• Ensure brand consistency while adapting tone and style to each platform’s audience.
• Manage tight deadlines and time-sensitive campaigns with efficiency and attention to detail.

Requirements:

• 3+ years of proven experience in graphic design for iGaming, entertainment, or digital consumer brands.
• Strong portfolio showcasing social media and digital campaign work.
• Excellent command of Adobe Creative Suite (Photoshop, Illustrator, After Effects) or similar tools.
• Ability to balance creativity with performance-focused design thinking.
• Understanding of casino marketing visuals and player engagement trends.

What we offer:

Our success depends on our talented employees who work online every single day with a sense of purpose and an appetite for progress.

• Competitive salary.
• Remote work in a flexible environment.
• 20 working days of paid vacation and education projects.
• Great product with our software solution.
• Opportunity for growth at professional levels, attending top industry events and conferences, and international workshops at our competence centers.

Don’t delay! Send your CV right now and join our highly professional and ambitious team.

Description

Join a leading Tier 1 iGaming company where design plays a critical role in shaping player experience, driving engagement, and scaling global casino brands. We’re looking for an experienced Lead Graphic Designer with a strong iGaming background, sharp conceptual thinking, and the ability to guide both creative direction and people.

This role blends hands-on design, creative leadership, and strategic oversight, making it ideal for a designer ready to own visual direction across multiple high-performing brands.

Your Responsibilities

• Lead the creative vision across Tier 1 casino brands, ensuring strong concepts, clear storytelling, and consistent branding.
• Develop and oversee high-quality visuals for social media, web, mobile, email, and marketing platforms.
• Create and guide the production of promotional banners, campaign assets, tournaments, winner announcements, and seasonal creatives.
• Own concept creation from idea to execution, aligning visuals with business goals and player psychology.
• Act as art director, setting tone of voice, visual style, and brand guidelines across channels.
• Manage, mentor, and support a team of graphic designers, ensuring quality, efficiency, and creative growth.
• Handle administrative responsibilities including workload planning, deadlines, and process optimization.
• Collaborate closely with marketing, product, CRM, and other stakeholders to align on direction, priorities, and brand evolution.
• Ensure fast turnaround on time-sensitive campaigns without compromising quality or performance.
• Balance creativity with data-driven, performance-focused design thinking.

Requirements

• 3+ years of experience in graphic design within iGaming, online casino, entertainment, or digital B2C brands (lead or senior level experience preferred).
• Strong portfolio demonstrating digital campaigns, social media creatives, and brand-led concepts.
• Excellent command of Adobe Creative Suite (Photoshop, Illustrator, After Effects) or equivalent tools.
• Proven ability to think conceptually while executing at a high visual standard.
• Deep understanding of casino marketing visuals, player engagement trends, and conversion-driven design.
• Strong communication skills with the confidence to present ideas and guide stakeholders.
• Experience managing designers and maintaining creative standards across a team.

What we offer:
Our success depends on our talented employees who work online every single day with a sense of purpose and an appetite for progress.

• Competitive salary.
• Remote work in a flexible environment.
• 20 working days of paid vacation and education projects.
• Great product with our software solution.
• Opportunity for growth at professional levels, attending top industry events and conferences, and international workshops at our competence centers.

Don’t delay! Send your CV right now and join our highly professional and ambitious team.

We’re Hiring: Quality Control Manager to VIP department with IGaming experience

Our mission: to deliver world-class gaming experiences while ensuring the highest levels of satisfaction and retention for our most valuable players. We are looking for QC manager for reviewing and analyzing the performance of Sales managers.

What You’ll Do:

• Assessing the quality of customer service based on existing metrics for phone calls, chat communication, WhatsApp, and email;
• Providing feedback on the performance of Sales Managers in the form of reports;
• Reviewing and analyzing customer complaints;
• Participating in the development, improvement, and implementation of a quality control system, creating standards and regulations, and ensuring compliance with them.

What’s important for us:
 • Experience in customer support within the VIP segment;
 • Knowledge of English B2 level;
 • Interest in customer service and support;
 • Attention to detail, responsibility, and punctuality;
 • Understanding the principles of customer orientation and service;
 • Skills in handling negative emotions and conflict management;
 • Willingness to work a flexible schedule.

Why You Should Join Us:

• Competitive Compensation: Enjoy a highly competitive salary and performance-based bonuses.
• Remote Flexibility: Work from anywhere as part of an international and geographically diverse team.
• Professional Growth: We invest in your career development with ample opportunities for learning and growth.
• Exciting Challenges: Join a forward-thinking, fast-growing company at the forefront of the igaming industry.