Jobs

About Us:

Atto Trading is a quantitative trading firm operating a portfolio of signal-driven high-frequency strategies in cash equities and futures.

We are looking for a Trading Operations Specialist to join our team. As we expand into new markets, it's an especially exciting moment to join our international and diverse group of experts in trading, statistics, engineering, and technology. Our disciplined approach combined with rapid market feedback allows us to quickly turn ideas into profit. We work in an environment of learning & collaboration, which allows us to solve the world’s hardest problems, together.

As a small firm, we remain nimble and hold ourselves to the highest standards of integrity, ingenuity, and effort.

What we do:

We trade stocks, and futures almost on all US exchanges such as: NASDAQ, NYSE, ARCA, EQ Cboe, CME, CFE, etc.

Position Highlights:

• You’ll have a unique opportunity to combine software engineering with real-world finance from day one. 
• In this role, you’ll apply your engineering skills directly to live trading and financial markets.
   

Advantages of our Company:

• A company that continually invests in updating the technology stack.
• Creative approach in choosing the hardware and software for the work you do.
• A great team with a passion for continuous learning and improvement.
• No external clients, we are the only users of the products we create.
• Opportunity to have an impact on the company's bottom line by holding a significant position in the company.

Responsibilities:

• Monitor and manage Atto Trading’s automated trading systems, ensuring smooth and uninterrupted operations.
• Automate and optimize trading support workflows and pipelines using Python and Bash scripting.
• Partner with software engineering teams to enhance and maintain trading infrastructure and internal monitoring systems. 
• Collaborate with traders, engineers, brokers, and exchanges to resolve intraday issues in real time. 
• Support daily risk operations by generating reports and executing defined risk procedures.
• Document production incidents and maintain comprehensive logs and monitoring protocols.
• Assisting with new market deployments by collaborating with internal teams on infrastructure and connectivity.
• Manage and maintain enterprise systems related to pipeline scheduling, software releases, and operational monitoring.

Requirements:

• Strong Python programming skills with ability to write clean, reliable code with minimal supervision.
• Solid working knowledge of Linux (command line, basic system understanding).
• Skilled in data visualization, manipulation, and processing for operational insight.
• Highly detail-oriented with rigorous standards and a critical, analytical mindset.
• Ability to work on multiple tasks and follow clearly defined processes and priorities.
• Strong analytical mindset and willingness to investigate issues independently.
• Strong interest in trading and financial markets, prior domain experience is not required but advantageous.
• Graduate degree in statistics, mathematics, science, or another quantitative discipline.
  
  Benefits:
• Competitive compensation package
• Performance-based bonus opportunities
• Mental health support, including access to therapy
• Paid time off (25 days)
• Relocation support 
• International team meet-ups
• Learning and development support, including courses and certifications
• Access to professional tools, software, and resources
• Fully equipped workstations with high-quality hardware
• Modern office with paid lunches

For a US-based company professionally working with white-hat online traffic, we are looking for a Media Sales Manager.

Requirements:

• Minimum 2 years of experience working with B2B/B2C clients
• 1–2+ years of experience in Online Advertising / Traffic Monetization
• Experience as an Account Manager or Affiliate Account Manager
• Strong skills in direct partner acquisition via various channels (LinkedIn, Google, email, etc.)
• Advanced LinkedIn user (a strong plus)
• Experience in attracting and working with arbitrage teams
• Advanced English level or higher
• Strong business communication and correspondence skills
• Result-oriented mindset and proactive attitude
• Experience with some of the following traffic formats: push / pop / native / Facebook / Twitter / Snapchat

Responsibilities:

• In-depth product research and understanding
• Building a clear and structured sales channel strategy
• Partner acquisition and sales of agency accounts
• Maintaining sales performance reports
• Client acquisition and relationship management
• Organizing and conducting online business meetings
• Business correspondence with partners and clients
• Preparation of standard contracts

We are a fast-growing media company specializing in white-hat traffic and performance-driven digital advertising. We are looking for an experienced Head of Sales who deeply understands the USA market and can build, scale, and lead a high-performing sales team.

Responsibilities:

• Develop and execute the sales strategy for the US market
• Build, manage, and scale the sales department
• Lead B2B sales: advertisers, brands, agencies, and direct clients
• Own the full sales cycle: prospecting, negotiations, closing, and retention
• Establish and optimize sales processes, KPIs, and reporting
• Work closely with marketing, media buying, and account teams
• Represent the company in negotiations with key US partners and clients

Requirements:

• 3+ years of experience in sales leadership roles (Head of Sales / Sales Director)
• Strong background in digital advertising, media, performance marketing, or traffic monetization
• Deep knowledge of the USA market (client expectations, pricing, sales culture)
• Proven experience in B2B sales (media buying, advertising, SaaS, or related fields)
• Excellent negotiation and communication skills in English
• Strategic mindset with strong hands-on execution
• Experience in building and managing sales teams is a must

Nice to Have:

• Existing network of advertisers or agencies in the USA
• Experience working with white-hat traffic sources
• Experience in international or remote teams

We Offer:

• Competitive salary + performance-based bonuses
• Opportunity to build and lead a sales department from the ground up
• Work in a fast-growing, transparent, and ethical media company
• Remote work and flexible schedule
• Direct influence on company growth and strategy
• The position is fully remote and open to candidates worldwide.

The company which is a leader in the CBD industry in the US looking for a talented & open-minded person to join our spaceship. 

Role: Sales Development Representative / Business Development. Minimal educational requirements:

• university degree, or equivalent work experience required.
•  Preferred Industry background: Marketing \ IT \ Sales \ Computing, or a person who is highly evolved in these industries 
• English: Intermediate \ Upper Intermediate (B1-B2) Working conditions:
•  Experienced in lead gen and have your ideas? Okay do whatever you want just bring us connections No — be ready to work hard like a laborer & learn our tactics to get the success in this area Direct communication with potential clients (Business communication — in 99% of cases English writing) Lead generation using our in-house tactics and funnels Be accountable for creating detailed business requirements by documents Perform appropriate level of project management skills (or inspired to growth in this area) Responsibility to protect deadlines \ self-responsible person. Duties No previous experience is needed if you’re highly motivated to grow up — you’re the right person! Education process already set from 0 to 100 Flexible schedule after test period % Bonuses in $$$$

What We Offer:

• Competitive salary and benefits package (payment of taxes in the USA)
• Flexible working hours and remote work options.
• Opportunities for professional growth and development.
• A collaborative and inclusive work environment.
   

About us
 

Fozzy Group is one of the largest trade industrial groups in Ukraine and one of the leading Ukrainian retailers,

with over 700 outlets all around the country. It is also engaged in e-commerce, food processing & production,

agricultural business, parcel delivery, logistics and banking. 

Since its inception in 1997, Fozzy Group has focused on making innovative business improvements, creating

new opportunities for the market and further developing the industry as a whole.
 

Job Description:
 

The Foodtech team is looking for a Data Scientist to develop the Operational Analytics function for a fast[1]growing food delivery business. In this role, you will focus on time series forecasting, regression modeling,

simulation modeling, and end-to-end machine learning pipelines to support resource planning and

operational decision-making.

You will be responsible for developing simulation-based models that serve as a foundation for a digital twin

of operational processes, enabling scenario analysis, stress testing, and what-if simulations for capacity

planning and operational optimization.

You will work closely with product, engineering, and operations teams to transform data into measurable

business impact through production-ready ML and simulation solutions.
 

Job Responsibilities
 

• Develop and implement time series forecasting models for resource planning (demand, capacity,

couriers, delivery slots, operational load);

• Build regression and machine learning models to explain key drivers and support operational

decisions;

• Apply a wide range of time series approaches from classical models (SARIMA, ETS, Prophet) and

ML models (GB) to modern Deep Learning models (LSTM, Temporal CNNs, Transformers for TS);

• Design, build, and maintain end-to-end automated ML pipelines, deploy and operate models in

production using AWS SageMaker;

• Orchestrate training and inference workflows with Apache Airflow;

• Analyze large-scale operational datasets and convert results into insights, forecasts, and actionable

recommendations;

• Collaborate with product managers, engineers, and operations teams to define business problems

and validate analytical solutions;

• Monitor model performance, forecast stability, and business impact over time.
 

Requirements
 

• Bachelor’s Degree in Mathematics / Engineering / Computer Sciences / Quantitative Economics /

Econometrics;

• Strong mathematical background in Linear algebra, Probability, Statistics & Optimization Techniques;

• At least 2 years working experience on Data Science;

• Experience of the full cycle of model implementation (data collection, model training and evaluation,

model deployment and monitoring);

• Ability to work independently, proactively, and to decompose complex problems into actionable tasks.
 

Skills

Must Have
 

• Strong proficiency in Python with solid application of object-oriented programming (OOP) principles

(modular design, reusable components, maintainable code);

• Solid experience in time series forecasting and regression modeling;

• Practical knowledge of:

o Classical and ML forecasting techniques;

o Statistical methods (hypothesis testing, confidence intervals, A/B testing);

• Advanced SQL skills (window functions, complex queries);

• Experience building automated ML pipelines;

• Understanding of MLOps principles (model versioning, monitoring, CI/CD for ML).
 

Preferred
 

• Hands-on experience with AWS SageMaker (training jobs, endpoints, model registry);

• Experience with Apache Airflow for data and ML workflow orchestration;

• Knowledge of Reporting and Business Intelligence Software (Power BI, Tableau);

• Experience working with large-scale production data systems.
 

What We Offer
 

• Competitive salary;

• Professional & personal development opportunities;

• Being part of dynamic team of young & ambitious professionals;

• Corporate discounts for sport clubs and language courses;

• Medical insurance package

We are launching a new affiliate program and are looking for a strong, strategic CMO. The main goal of this role is to build and scale the affiliate-driven growth engine from scratch — defining strategy, launching the partner ecosystem, and ensuring sustainable, profitable growth across all traffic channels (paid, organic, affiliate, influencer).
You will own the vision, structure, and performance, turning a new affiliate product into a scalable business unit.
We are to support you, provide all necessary resources, and create conditions where your experience and skills will be fully appreciated.
Join our team and reach new heights with us!

What You’ll Be Doing:

• Own marketing and growth for one core GEO on your product
• Build and scale the full marketing function from scratch: strategy, structure, processes, and teams
• Launch, develop, and scale affiliate programs from zero (strategy, terms, partners, operations)
• Manage and scale all acquisition channels: Paid Social (Meta, TikTok, etc.), Google Ads / UAC, SEO (brand, cross-brand, non-brand), ASO, Influencer & Streamer marketing, Affiliate / CPA networks
• Ensure high-quality traffic only, using BI tools to detect fraud and predict ROI
• Hire, lead, and develop cross-functional teams
• Negotiate and optimize partner deals, payout models, and commercial terms
• Build strong inbound & outbound funnels and local partnerships
• Own financial planning and P&L:
• Manage $500K+ monthly budgets
• Control channel mix and performance (ROI, CPA, ARPU, LTV)
• Analyze CJM and funnels, identify bottlenecks, and drive conversion growth

What Experience Matters to Us

• 5+ years in iGaming / gambling / betting marketing
• 3+ years in a senior leadership role (CMO / Head of Marketing / Head of Growth)
• Proven experience working with all major traffic types
• Hands-on experience launching affiliate programs from scratch
• Track record of scaling acquisition through strong partner ecosystems
• Deep understanding of player quality metrics:
• FTD %, deposit depth, ARPU, LTV
• Confident managing $300K+ monthly budgets and 10K+ FTD volumes
• Strong analytical mindset, BI tools expertise, and media planning skills
• Solid understanding of unit economics, CJM, and funnel optimization
• Clear knowledge of compliance and marketing nuances in emerging gambling markets

Why you should join us:

• You will have the chance to influence the product and assemble a team that fits your vision.
• Absence of micromanagement, hierarchy, fast decision-making speed.
• Competitive salary and incentives for your contribution and result.
• Our main working schedule: 10:00 - 19:00 (UTC+2), fully remote plus coworking space payment worldwide.
• The opportunity to participate in the company's internal events: open negotiations and product meetings.
• Attending top conferences around the world.
• Perks such as paid sick leave and vacations, plus additional day off in honor of your birthday.
• Investment in both hard skills and personal skills.
   

As a team, we are constantly striving to be the best among our competitors! We offer a dynamic, forward-thinking work environment within a profitable company. We recognize that our specialists and managers are crucial to our success and are always ready to support their initiatives.

Join the best! 🚀
 

We are launching a new affiliate program and are looking for a strong, strategic Head of Marketing. The main goal of this role is to build and scale the affiliate-driven growth engine from scratch — defining strategy, launching the partner ecosystem, and ensuring sustainable, profitable growth across all traffic channels (paid, organic, affiliate, influencer).
You will own the vision, structure, and performance, turning a new affiliate product into a scalable business unit.
We are to support you, provide all necessary resources, and create conditions where your experience and skills will be fully appreciated.
Join our team and reach new heights with us!

What You’ll Be Doing:

• Own marketing and growth for one core GEO on your product
• Build and scale the full marketing function from scratch: strategy, structure, processes, and teams
• Launch, develop, and scale affiliate programs from zero (strategy, terms, partners, operations)
• Manage and scale all acquisition channels: Paid Social (Meta, TikTok, etc.), Google Ads / UAC, SEO (brand, cross-brand, non-brand), ASO, Influencer & Streamer marketing, Affiliate / CPA networks
• Ensure high-quality traffic only, using BI tools to detect fraud and predict ROI
• Hire, lead, and develop cross-functional teams
• Negotiate and optimize partner deals, payout models, and commercial terms
• Build strong inbound & outbound funnels and local partnerships
• Own financial planning and P&L:
• Manage $500K+ monthly budgets
• Control channel mix and performance (ROI, CPA, ARPU, LTV)
• Analyze CJM and funnels, identify bottlenecks, and drive conversion growth

What Experience Matters to Us

• 5+ years in iGaming / gambling / betting marketing
• 3+ years in a senior leadership role  Head of Marketing / Head of Growth
• Proven experience working with all major traffic types
• Hands-on experience launching affiliate programs from scratch
• Track record of scaling acquisition through strong partner ecosystems
• Deep understanding of player quality metrics:
• FTD %, deposit depth, ARPU, LTV
• Confident managing $300K+ monthly budgets and 10K+ FTD volumes
• Strong analytical mindset, BI tools expertise, and media planning skills
• Solid understanding of unit economics, CJM, and funnel optimization
• Clear knowledge of compliance and marketing nuances in emerging gambling markets

Why you should join us:

• You will have the chance to influence the product and assemble a team that fits your vision.
• Absence of micromanagement, hierarchy, fast decision-making speed.
• Competitive salary and incentives for your contribution and result.
• Our main working schedule: 10:00 - 19:00 (UTC+2), fully remote plus coworking space payment worldwide.
• The opportunity to participate in the company's internal events: open negotiations and product meetings.
• Attending top conferences around the world.
• Perks such as paid sick leave and vacations, plus additional day off in honor of your birthday.
• Investment in both hard skills and personal skills.
   

As a team, we are constantly striving to be the best among our competitors! We offer a dynamic, forward-thinking work environment within a profitable company. We recognize that our specialists and managers are crucial to our success and are always ready to support their initiatives.

Join the best! 🚀
 

About the role: 

– Launch, manage and scale paid ad campaigns on Facebook/Instagram Ads and Google Ads 

– Run A/B tests on creatives, audiences, landing pages and offers 

– Analyze performance data daily — ROAS, CPA, CTR, CVR — and make data-based decisions 

– Work closely with the product  

– Optimize sales funnels: ad → prelanding → checkout 

– Scale winning campaigns across new GEOs and audiences 

– Monitor competitors and stay on top of trends in paid social 

Requirements: 

– 2+ years of  experience in media buying for e-commerce, ideally in dropshipping

– Proven track record of profitable campaigns on Facebook Ads and/or Google Ads

– Deep understanding of the full funnel: creative → ad → lander → offer → checkout

– Confident reading of analytics: Meta Ads Manager, Google Ads, GA4

– Experience with pixel setup, conversion tracking and attribution

– Ability to work independently and make decisions without micromanagement

– Familiarity with dropshipping product research and winning offer selection

– Experience with spy tools

Will be a plus:

• Experience with prelanding pages (advertorials, quiz funnels)

About the Project

The company is running a Proof of Concept to migrate and modernise their data stack.
The goal is to move from traditional BI workflows toward more AI-driven, agentic data systems.
The initial phase focuses on PostgreSQL → BigQuery migration and rebuilding the semantic layer in Looker, with potential long-term platform evolution.

Requirements

• Strong hands-on experience with Google Cloud Platform
• Advanced BigQuery production experience
• Strong LookML modelling skills (not only dashboards)
• Proven PostgreSQL → BigQuery migration experience
• Schema translation and data modelling expertise
• Performance tuning and warehouse optimisation
• Understanding of partitioning, clustering, and query plans
• Ability to optimise BigQuery cost-per-query
• Autonomous, fast, delivery-focused approach suitable for POC work

Nice to Have

• Experience with AI-enabled analytics or conversational data systems
• Exposure to modernising legacy BI stacks
• Familiarity with agentic or LLM-assisted insights

Experience

• 5-8+ years in Data Engineering
• 3+ years working with BigQuery in production
• Ownership of at least one major PostgreSQL → BigQuery migration
• Demonstrated ability to build scalable LookML models
• Comfortable working with minimal supervision in rapid-delivery environments

We Offer

• High-impact role with influence over data platform direction
• Work on a project evolving into AI-driven analytics
• Strong extension potential after the initial 3-month POC
• Opportunity to shape the semantic and warehouse layers from scratch

Location: Romania / Poland / Moldova / Ukraine

We are looking for an experienced Email Marketing Consultant who can transform our email channel into a consistent source of qualified leads through smart automation, precise segmentation, and data-driven optimization. If you know how to turn complex technical services into high-converting email journeys — this role is for you.

Project work.

Requirements:

• Previous working experience in IT Outsourcing/Outstaffing
• Strong experience building marketing automation flows with conditional logic (If/Else)
• Confident work with custom fields (including multi-select) and tag-based segmentation
• Ability to set up Lead Scoring and integrate workflows through API connections
• Experience synchronizing data between CRM (e.g., Pipedrive) and email tools (ActiveCampaign or similar)
• Skilled in running, analyzing, and interpreting A/B tests

Nice to have:

• B2B experience across industries such as Healthcare, AI, FinTech, and Real Estate
• Ability to package complex technical case studies into clear, value-driven email funnels demonstrating expertise
• Experience integrating email with multi-channel activities (Clutch, LinkedIn, PPC landing pages, and other channels)

Responsibilities:

• Turn the email channel into a stable generator of qualified leads (MQL/SQL) through nurturing, segmentation, and identifying commercial intent
• Rebuild existing flows: design personalized automation sequences tailored to specific industries (Healthcare, AI, FinTech) from the very first touchpoint
• Reactivate and validate the current database: segment, clean, enrich, and implement mechanisms to assess subscriber buying intent
• Continuously optimize conversion metrics (CTR, click-to-website, case study visits, service page visits)
• Scale acquisition by introducing new entry points (Clutch, LinkedIn, PPC landing pages) and configuring their processing logic inside ActiveCampaign

• Maintain technical hygiene: monitor domain reputation, implement and maintain Double Opt-In, and ensure excellent deliverability

   

We offer:

• Remote work
• Work schedule is flexible — a fixed number of hours that you need to work per month
• 20 days off per year (10 days every 6 months are charged), unused days do not burn out
• Reimbursement of 5 sick days per year
• The office is located in the city center (parking area available) and a summer rest zone
• Partial compensation for external courses/conferences (after the completion of the Adaptation Period)
• Partial compensation for external professional certifications
• English group lessons in the office with teachers (free of charge; 2 times a week)
• Reimbursement for sports or massage
• Large library with a scheduled purchase of new books every half a year
• Yearly Individual Development Plan (after the completion of the Adaptation Period)

Almus is looking for a Data Scientist to join our Analytics team and build production-grade machine learning models that directly impact marketing and business performance.

You will work on end-to-end ML solutions, from data and features to deployment and monitoring, focusing on improving LTV prediction quality, optimizing ML-driven costs, and driving key metrics such as LTV, ROAS, retention, and CAC. This is an individual contributor role with strong ownership, close collaboration with Marketing, Product, and Data teams, and a clear focus on real business impact.

Apply to join Almus and take ownership of high-impact data initiatives!

Responsibilities

• Design, develop, and deploy machine learning models to production
• Improve product and business decision-making through data-driven approaches
• Build and evolve end-to-end ML pipelines (data → features → model → inference → monitoring)
• Drive measurable impact on key product and commercial metrics
• Standardize ML approaches within the team (best practices, documentation, reproducibility)
• Provide technical input to the architecture of analytics and ML infrastructure
• Develop and deploy models that drive growth in LTV, ROAS, retention, and CAC
• Influence performance and lifecycle marketing strategy
• Act as a domain expert and collaborate closely with Marketing, Product, and Data Engineering teams

What We Look For

• 3+ years of experience as a Data Scientist / ML Engineer
• Experience working with mobile subscription-based products
• Strong Python skills (production-level code)
• Solid knowledge of classical machine learning algorithms and practical experience applying them
• Experience with feature engineering, model evaluation, and bias–variance trade-offs
• Hands-on experience with marketing models such as LTV, churn, cohort, and funnel modeling
• Experience with attribution, incrementality, and uplift modeling
• Strong SQL skills and experience working with analytical datasets
• Experience with production ML systems and A/B testing

• English level: Intermediate+

   

Nice to have

• Experience with BigQuery
• MLOps experience (Docker, CI/CD, model registres)
• Experience working with performance marketing data (Meta, Google Ads, Adjust)
• Knowledge of causal inference

• Experience with AutoML and Bayesian models

   

We Offer

• Exciting challenges and growth prospects together with an international company
• High decision-making speed and diverse projects
• Flexibility in approaches, no processes for the sake of processes
• Effective and friendly communication at any level
• Highly competitive compensation package that recognizes your expertise and experience, Performance Review practice to exchange feedback and discuss terms of cooperation
• Flexible schedule, opportunity to work in a stylish and comfortable office or remotely
• Respect for work-life balance (holidays, sick days - of course)
• Bright corporate events and gifts for employees
• Additional medical insurance
• Compensation for specialized training and conference attendance
• Restaurant lunches at the company's expense for those working in the office, endless supplies of delicious food all year round
   

Welcome to Drawer.AI!

- What we do: AI-driven workflows that let estimators pull quantities and costs from complex PDF drawing sets.  
- Stage: Seed-funded, revenue-generating, aiming for a Series A in 2026.  
- Why join now: Real customers are pushing our roadmap faster than our current front-end team can build.

We’re looking for a Senior React Developer (WebGL / Three.js) to build interactive, high-performance WebGL features for a product environment. This is a hands-on role with ownership over rendering architecture, performance, and user experience.

Key Responsibilities:

• Build interactive web experiences using WebGL & Three.js.
• Integrate WebGL functionality into React-based web applications.
• Optimize performance, rendering pipelines, and browser memory usage.
• Work closely with product and cross-functional engineering teams.
 

Requirements:

• 8+ years of experience in frontend development.
• Strong hands-on experience with React.
• 3+ years of hands-on experience with Three.js / WebGL.
• Solid knowledge of JavaScript and TypeScript.
• Experience with WebGL performance optimization.
• Product-oriented mindset and ability to work independently.
• Senior-level ownership and technical decision-making.

Nice to have:

• React Three Fiber.
• GLSL / shaders.
• Experience working with complex visual or interactive web interfaces (edited).

Join our stellar team at Drawer.AI, where excellence meets opportunity! Experience the exceptional; enjoy a competitive salary and career advancement and the outstanding work environment we take pride in. Elevate your professional journey with us – because we believe in creating success together. Build a better future with us!

Head of product  job description

UAPP.AI  is an AI-focused product IT company founded in 2018 that specializes in creating, launching, and monetizing mobile applications and web products with over 10 million combined installs for global markets. 

We create our own products & apps — design, build, monetise, and scale them to millions of users worldwide.

Now we are looking for a Head of product to drive the development and growth of our new products (Web2Web Subscriptions)

Responsibilities:

• Implementation the long-term vision and strategy of the product and roadmap for web-based subscription products based on market research, competitive analysis, and user feedback.
• Web2Web funnel optimization: leading of design, build, and optimize web funnels, including landing pages, onboarding flows, and paywalls to increase conversion rates.
• Development of subscription models, pricing strategies, and monetization funnels to improve Average Revenue Per Paying User (ARPPU). Deveraging market research, user data, and best practices to fuel continual ARPPU growth.
• Data-Driven decision making: analyze user behavior, funnel metrics, and LTV/CAC ratios to identify bottlenecks and growth opportunities.
• Development of the strategy, pricing, and revenue optimization (e.g., A/B testing).
• Collaborate closely with development, design, and QA teams to ensure efficient implementation of features, improvements, and strategic initiatives that maximize monetization.
• Establishment and continuously improve processes for product development and team operations to maximize efficiency, quality, and velocity.

• Foster a performance-driven team culture that embraces accountability, rapid iteration, and relentless pursuit of results.

   

Requirements:

• 3+ years of experience in product management (with a proven history working on subscription-based digital products)
• Deep understanding of Web2Web development and growth processes.
• Understanding and responsibility for key product metrics: MAU/DAU, Retention, Churn, LTV, ARPU, Conversion Rate and Stickiness, with a systematic approach to their improvement through data analysis, product experiments and funnel optimization (including web2web and paywall‑flows)
• Strong experience with analytics, split testing, and key product metrics
• Ability to set clear requirements for development teams and monitor execution
• Hands-on experience with project management tools like Jira, Asana, and others
• Manual QA skills are a plus

• English proficiency is a plus.

   

Nice to have:

Ability to take a systematic approach to solving a problem and you are result-oriented in your work 

Outstanding communication, leadership, and stakeholder management skills.

We offer:

Competitive salary.

Remote.

Opportunities for professional growth and development.

A dynamic and fast-growing team environment.

The ability to make a real impact on the product and see tangible results.

Client

Our client is a leading global investment company dedicated to delivering innovative investment solutions. They maintain operational excellence by prioritising seamless IT service management and proactive incident resolution to minimise business impact and ensure high service quality across their applications and platforms.

Team

The successful candidate will join the IT Application Support team and work closely with colleagues to manage business‑critical incidents, drive timely resolutions, and support continuous improvement initiatives in collaboration with internal IT teams and external providers.

Position overview

Our client is looking for an Application Support Analyst who will be responsible for managing incidents across multiple applications. The primary goal of this role is to restore normal service operations quickly while minimising business disruption, investigating root causes, and implementing durable fixes.

You will also support change initiatives aligned with Change Management practices and proactively enhance support capabilities through automation, monitoring improvements, trend analysis, and knowledge sharing.

Support is provided within an 8 AM – 6 PM window on a shift basis (UK time), with variable start times (8, 9, or 10 AM) to complete an 8‑hour workday. Out‑of‑hours on‑call support is required on a rotational basis approximately once every 4–5 weeks (covering the full work week and weekend).

Responsibilities

• Ensure team services meet client requirements and SLAs.
• Support the management of business‑critical incidents, providing accurate status and impact updates to stakeholders.
• Investigate incidents and defects thoroughly while maintaining system and service integrity.
• Record and update incidents according to the Incident Management Matrix and SLAs, ensuring timely resolution and service restoration.
• Identify and escalate operational risks related to capacity and performance to prevent service degradation.
• Adopt and promote ITIL and service management best practices, ensuring alignment across processes and controls.
• Maintain effective support processes for software and systems across platforms with clear escalation paths.
• Provide technical support and guidance to users, liaising with IT teams and third‑party vendors for complex issues.
• Participate in shift and out‑of‑hours support rotas to ensure coverage for critical systems.
• Assist with onboarding and training new team members, maintaining documentation, runbooks, and knowledge articles.

Requirements

• Recent experience with InterSystems Caché and ObjectScript, including coding and debugging.
• Familiarity with SQL for investigation, reporting, and remediation activities.
• Experience with software transition and release management, QA/UAT support, and disaster‑recovery planning.
• Ability to produce clear technical documentation, use cases, and activity diagrams.
• Good spoken English.
• End‑to‑end support experience, including incident and problem management, trend analysis, and post‑incident reviews.

Nice to have

• Degree in Computer Science or an equivalent technical qualification.
• IMC or similar certifications demonstrating knowledge of the investment management domain.
• Experience working in investment management firms with an understanding of investment operations.
• Proficiency with Microsoft Office and familiarity with ITSM/ticketing tools and monitoring platforms.

Client

Our client is a leading global investment company dedicated to delivering innovative investment solutions. They focus on maintaining operational excellence by prioritising seamless IT service management and proactive incident resolution to minimise business impact and maintain high service quality across their applications and platforms.

Team

The successful candidate will join the IT Application Support team and will work closely with colleagues to manage business-critical incidents, drive timely resolutions, and support continuous improvement initiatives through collaboration with various IT teams and external providers

Position overview

As an Application Support Analyst, you will be responsible for incident management across multiple applications. Your primary focus will be restoring normal service operations swiftly while minimising business disruption, investigating root causes, and implementing durable fixes. You will support change initiatives aligned with Change Management practices and proactively enhance support capabilities by driving automation, monitoring, trend analysis, and knowledge transfer.

Support is provided within an 7 AM to 6 PM window on a shift basis (UK time zone), with flexibility on start times to complete an 8-hour working day.

Responsibilities

• Ensure team services meet client requirements and SLAs
• Support management of business-critical incidents, providing accurate status and impact updates to stakeholders
• Investigate incidents and defects thoroughly, maintaining system and service integrity
• Record and update incidents in line with Incident Management Matrix and SLAs, driving timely resolution and service restoration
• Identify and escalate operational risks related to capacity and performance to avoid service degradation
• Adopt and promote ITIL and service management best practices, ensuring alignment of processes and controls
• Maintain effective support processes for software and systems across platforms with clear escalation paths
• Provide technical support and guidance to users, liaising with IT teams and vendors for complex issues
• Participate in shift and out-of-hours support rota to ensure service coverage for critical systems
• Assist with onboarding and training new team members, maintaining documentation, runbooks, and knowledge articles

Requirements

• Recent experience with Centura, including coding and debugging
• Familiarity with SQL for investigation, reporting, and remediation
• Experience in software transition and release management, QA/UAT support, and disaster recovery planning
• Ability to produce clear technical documentation, use cases, and activity diagrams
• End-to-end support experience including incident and problem management, trend analysis, and post-incident reviews
• Degree in Computer Science or equivalent technical qualification
• Good spoken English

Nice to have

• Familiarity with Sybase DB
• Experience within Investment Management firms with understanding of investment operations
• Familiarity with ITSM/ticketing tools and monitoring platforms