Jobs at Djinni

Business Developer

🌍Location: Porto, Portugal

⌛️Dates: 1 June - 23 July 2026

💸Salary: unpaid

📋Background: Marketing, Communication and journalism, Business administration

This is an opportunity to gain experience in an international business environment and also improve your English.

Responsibilities: Offline job in Portugal. Good knowledge in CRM. Talk with partners. Understand the sales process of the company. Knowledge of marketing tools

On behalf of our Client – a UK-based technology company specializing in transport retail and digital ticketing platforms — Mobilunity is looking for a Senior DevOps (AWS) Engineer (EU based only).

Our client partners with leading transportation operators to deliver innovative digital ticketing systems, scalable SaaS platforms, and customer-facing applications. Their solutions enhance passenger experience while enabling modern retail capabilities across rail and wider transport networks.

Mobilunity is seeking a Senior DevOps(AWS) Engineer to support our client’s cloud-native infrastructure and platform reliability initiatives. You will design, implement, and maintain highly scalable AWS environments, build infrastructure-as-code platforms, and develop automation tooling that enables secure, resilient, and efficient engineering operations.

Responsibilities:

• Design and manage AWS production-grade cloud environments
• Implement scalable containerized workloads using ECS and Fargate
• Build and maintain Terraform-based infrastructure (module-driven architecture)
• Develop automation tooling using Python (boto3) and Bash scripting
• Design secure networking architectures including VPCs, subnets, routing, and load balancing
• Implement CI/CD pipelines using GitHub Actions and Git-based workflows
• Ensure monitoring, logging, and security across infrastructure (CloudWatch, GuardDuty, WAF)
• Support database operations including RDS (Multi-AZ), DynamoDB, and DMS migrations
• Implement disaster recovery and resilience strategies
• Collaborate closely with engineering teams to improve deployment reliability and operational efficiency

Must have skills:

• VPC, subnets, NAT gateways, and route tables
• ECS and Fargate architecture and scaling patterns
• Application Load Balancer (ALB) and CloudFront
• RDS (Multi-AZ deployments, backups, performance tuning)
• DynamoDB
• IAM (advanced policy design)
• AWS WAF, GuardDuty, and CloudWatch
• AWS Step Functions
• AWS Database Migration Service (DMS)
• AWS disaster-recovery design and implementation

Infrastructure as Code

• Advanced Terraform experience with reusable module design
• Remote state management using S3 and DynamoDB locking
• Git-based infrastructure workflows

Containers

• Strong Docker experience
• Container logging, troubleshooting, and debugging
• ECS architecture design and operational management

CI/CD

• GitHub Actions pipeline development and optimization
• Git workflows and branching strategies
• Experience with Amazon ECR

Networking

• Secure subnet and network segmentation architecture
• TLS/SSL certificate lifecycle management (ACM)
• DNS management using Route 53
• Load balancing strategies and traffic routing

Programming & Scripting (Mandatory)

• Python (mandatory): automation, boto3, Lambda tooling, internal platform tooling
• Bash scripting (mandatory): CI/CD scripting, automation, operational tooling
• Strong ability to build internal automation and developer productivity tools

Nice to have skills:

• Multi-region AWS infrastructure experience
• Observability platform design and SRE practices
• Experience supporting high-availability production systems
• Experience working with distributed international engineering teams

In return we offer:

• The friendliest community of like-minded IT-people
• Open knowledge-sharing environment – exclusive access to a rich pool of colleagues willing to share their endless insights into the widest variety of modern technologies
• Mobilunity Medical Insurance program designed to meet our teams’ needs
• Paid vacations and sick leaves, including 5 paid days per year that don’t require a sick note
• Perfect office location in the city center (900m from Lukyanivska metro station with a green and spacious neighborhood) or remote mode engagement: you can choose a convenient one for you, with a possibility to fit together both
• No open-spaces setup – separate rooms for every team’s comfort and multiple lounge and gaming zones
• English classes in 1-to-1 & group modes with elements of gamification
• Never-ending fun: sports events, tournaments, music band, multiple affinity groups

🐳 Come on board, and let’s grow together! 🐳

We’re building a next-generation cybersecurity platform from scratch - and we need a Senior Full Stack Developer who’s ready to own the product end to end. If you love shipping fast, writing clean code, and working at the intersection of security and great UX, this is your role.

What You’ll Do:

• Shape the product from day one: Architect and ship a web-based cybersecurity platform built for speed, security, and scale.
• Drive features end to end: Take ownership across the entire stack - from early design through deployment and iteration.
• Work closely with the team: Partner with product, design, and fellow engineers to solve hard problems and move fast.

• Keep the bar high: Write clean, well-tested code, build secure APIs, and champion code reviews across the team.

   

Must-Have Requirements:

• At least 5 years of professional Full Stack development - this is a senior role and we need someone who can hit the ground running and lead from day one.
• You actively use AI coding tools (GitHub Copilot, Cursor, or similar). They’re part of our daily workflow.
• Deep hands-on experience with React, TypeScript, Node.js, and Python. This is what we build with every day.
• You know your way around PostgreSQL, MongoDB, and can work comfortably across both SQL and NoSQL databases.
• Real-world experience deploying and running services on AWS with Docker and Kubernetes.
• You’re self-driven, naturally curious, and energized by shipping things that actually matter.

Who we are:
Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries. 

About the Product:

Zenity is the first security governance platform built specifically for AI Copilots, Low-Code/No-Code applications, and business-led development. Enterprises today create thousands of automations, workflows, copilots, and integrations outside traditional R&D—introducing new, fast-moving security risks. Zenity provides organizations with:

• Real-time detection of misconfigurations, unsafe data flows, and policy violations
• Centralized visibility across hundreds of business-driven apps and automations
• Security guardrails for GenAI and LLM-powered tools
• Prioritized vulnerability reports and guided remediation

About the Role:

Zenity is hiring a Senior Backend Engineer to help drive the evolution of its security platform for AI and Low-Code ecosystems. This role is ideal for engineers who enjoy building large-scale, cloud-based systems with real enterprise impact.

You will work in a dynamic, Agile environment, contributing to the continuous development, scaling, and improvement of the platform.

Engineering Culture:

At Zenity, we work with an AI-first mindset. Our engineering teams actively leverage AI throughout the entire development lifecycle — from ideation and design to implementation and production.

If AI-assisted development is already embedded in your workflow and influences how you approach engineering challenges, this role was built for you.

Key Responsibilities: 

• Design and build backend services powering security governance for GenAI, Copilots, and Low-Code platforms
• Deliver end-to-end product features used by enterprise customers at scale
• Develop detection logic, data flows, and validation layers for complex workflows and automations
• Work with distributed systems, microservices, and cloud-native components
• Build and optimize SQL schema, queries, data models, and near-real-time processing pipelines
• Leverage AI tools (Copilot, Cursor, Claude Code, etc.) extensively as a regular and consistent part of the day-to-day development workflow: to accelerate design, implementation, refactoring, and debugging
• Participate in design reviews, collaborate closely with product and security teams, and contribute thoughtful technical decisions
• Implement security-focused backend solutions that help enterprises adopt AI responsibly

Required Competence and Skills:

• 7+ years of experience in backend software development (Python, Java, Kotlin, C#, Go, Node.js, Scala) with proven delivery of production features, working on core product systems with real user impact
• Strong SQL fundamentals; hands-on experience with PostgreSQL/MySQL plus familiarity with MongoDB or DynamoDB
• Strong SQL fundamentals; hands-on experience with PostgreSQL/MySQL plus familiarity with MongoDB or DynamoDB
• Experience building distributed systems or microservices, including observability and CI/CD automation
• Experience working with AI agents or copilots (e.g. GitHub Copilot, Cursor, Claude Code, or similar) as part of your daily development workflow
• Understanding of AI-first development principles, such as prompt/context engineering, human-in-the-loop workflows, and validation of AI-generated code
• Solid cloud background (AWS preferred) and hands-on work with Docker and container-based deployments
• Experience contributing to high-scale or customer-facing products
• Experience designing ETL/ELT pipelines or large-scale data systems
• Strong communication skills in English, plus experience collaborating with distributed teams
• Ownership mindset and the ability to take a feature from design to production

Nice to have:

• Background in data engineering, streaming, or maintaining near real-time data pipelines
• Hands-on with Kubernetes
• Experience with workflow orchestration (Temporal, Cadence, or similar)
• Ability to work across multiple languages (Python + Go or Node.js)

Description

Intetics Inc., a leading American technology company specializing in custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions, is on the lookout for a Junior Content Creator
In this role, you will collaborate with experienced content and marketing managers to create and adapt content, support content distribution, research industry trends, and help maintain a scalable content system.

Requirements

Content Creation & Adaptation

• Write or co-create 2–3 blog posts per month under the guidance of senior team members, using the content matrix, internal materials, and expert insights.
• Repurpose long-form content into short, platform-specific formats for LinkedIn, X, Medium, and online communities.
• Assist in preparing clear and structured visual briefs for designers (posts, carousels, newsletters, infographics).
• Support storytelling-driven content such as founder stories, behind-the-scenes, team spotlights, and life-format pieces.

Research & Insights

• Contribute to research on new content ideas, formats, and emerging trends in the tech industry.
• Help identify trending topics, audience interests, and content patterns across social platforms and competitor channels.
• Gather insights to support content planning and experimentation.

Content Distribution

• Assist in distributing adapted content across relevant online communities following established guidelines and checklists.
• Support a structured and scalable content distribution workflow.
• Help prepare short-form snippets and micro-content for PR, syndication, and outreach activities.

Content Planning & System Management

• Work with the existing content matrix and content calendar.
• Help maintain and update the schedule using Microsoft 365 and Metricool.
• Track content production stages, deadlines, and publishing timelines.

Analytics & Improvement

• Monitor basic content performance metrics: views, engagement, clicks, read time.
• Prepare simple descriptive monthly insights (what performed better or worse) under team guidance.
• Support incremental improvements in formats, topics, and distribution based on results.

What We’re Looking For

• Strong written English skills (clarity, structure, tone).
• Genuine interest in content marketing, storytelling, social media, and the tech industry.
• Ability to simplify and adapt complex ideas into clear, engaging, platform-specific content.
• Basic understanding of social media marketing principles and what makes content perform well on platforms like LinkedIn, X, Medium, communities, newsletters.
• Curiosity and research mindset: ability to explore trends, topics, audience behavior, and competitor content.
• Basic understanding of storytelling principles and narrative structure.
• Strong organizational skills, attention to detail, and ability to follow processes, checklists, and calendars.
• Familiarity with AI content tools, Microsoft 365, and Metricool.
• Willingness to learn new content tools, formats, and workflows.
   

Benefits

• Paid Time Off — 36 paid days per year
• Work From Home (fully remote format)
• Training & Development opportunities
• Partial medical compensation

Golden Panda Marketing is an international, performance-driven affiliate company. We don’t just "build brands"—we connect people with products that genuinely improve their lives (Health & Lifestyle) and scale them via paid traffic.

We are obsessed with measurable ROI, data-driven decisions, and moving fast. If you are a Google Ads expert who thrives on scaling profitable campaigns, we want you on our team.
 

What You’ll Do

• Launch & Scale: Take full ownership of launching, testing, and scaling Google Ads campaigns from scratch.
• Multi-Channel Strategy: Work primarily with Demand Gen, Search, and Display (depending on your specific expertise and performance).
• Data-Driven Optimization: Constantly optimize toward strict KPI targets (CPA/ROAS). We value speed and data over guesswork.
• Budget Management: Manage and allocate budgets across various GEOs and campaigns, doubling down on winners.
• Creative Innovation: Collaborate with the team to test new creatives, angles, and landing pages to stay ahead of the market.

Requirements

• Experience: 2+ years of hands-on experience as a Google Media Buyer or Performance Marketer (ideally within Health, Lifestyle, or E-commerce niches).
• Profitability: A proven track record of running campaigns independently and scaling them profitably.
• Analytical Power: Strong grasp of core metrics (CTR, CPC, CVR) and a deep understanding of unit economics (CPA/ROAS).
• English Proficiency: Comfortable working in English (both written and spoken) within an international environment.
• Agility: A "move fast" mindset and the ability to pivot strategies based on real-time data.

What’s In It For You

• 100% Remote: Work from anywhere in the world.
• Uncapped Earning Potential: A competitive base salary (fix) plus high performance-based commissions.
• Resources: Access to the budgets and tools you need to hit your targets without bureaucratic hurdles.
• Direct Impact: Your results are visible, and your ideas are implemented quickly.

Ready to scale with Golden Panda? Send us your CV and a brief overview of your best performance cases.

BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. ‍Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don’t follow formats. We shape them. We build what works, launch it fast, and make sure it hits.

We're looking for an experienced Senior HTML/Markup Developer to join our development team in Lisbon, Portugal!

✅ Responsibilities:
✔️ Develop efficient, fast, and adaptive layouts of interfaces;
✔️ Collaborate with developers and web designers to improve the product;
✔️ Introduce ideas, solutions, and optimize existing applications.

✅ Requirements:
✔️ 5+ years of professional experience as an HTML coder;
✔️ Excellent knowledge of HTML and CSS;
✔️ Good understanding of UI/UX design and cross-browser layout;
✔️ Strong knowledge of CSS/JS animation;
✔️ Experience working with CSS Pre-Processors: Sass/Less;
✔️ Understanding of web application performance optimization;
✔️ Experience with Figma / Sketch / Photoshop;
✔️ Advanced level of English.

✅ Nice to Have:
✔️ Understanding of front-end build tools (Gulp, Webpack, etc.);
✔️ Knowledge of HTML email templates;
✔️ Experience working with CSS frameworks;
✔️ Experience working with template engines (Pug, Handlebars, etc.);
✔️ Experience with Canvas API / WebGL / ThreeJS / GSAP.

✅ We offer excellent benefits, including but not limited to:
🧑🏻‍💻 Learning and development opportunities and interesting, challenging tasks;
✈️ Relocation package (flight tickets + 2-week hotel stay);
📚 Language development support and partial compensation for classes;
🎁 Birthday celebration gift;
🏝 24 working days of Annual Vacation for proper rest.

Join BrainRocket and rock with us! 🚀

We’re MSToons — a YouTube animation studio creating high-volume story-driven content for a multi-million audience. Our team is growing fast, and we’re looking for a 3D Animator who can join our Minecraft project, switch into our pipeline, and produce dynamic, expressive animation at the level our audience expects.

We work in Mine-imator, so this role requires switching to that software.

No previous Mine-imator experience is required — we provide a paid adaptation period, internal guides, and support during onboarding.

What you’ll do

• animate characters and action scenes;
• work with camera, timing, and scene dynamics;
• bring story moments to life in our visual style.

All assets are prepared by our modeling team, so your focus is animation + camera work only.

Requirements

• 1+ year in 3D animation;
• experience with Blender / Maya / Cinema 4D or similar;
• solid understanding of timing, spacing, posing, and action animation;
• willingness to learn Mine-imator.

Nice to have

• Minecraft / voxel-style animation experience;
• Mine-imator / Modelbench experience;
• rigging skills.

Workload

After the adaptation period, we expect the animator to handle 600 seconds of finished animation per month.

We offer

• paid test task;
• paid adaptation period;
• first 3 projects paid at $70 per finished minute;
• fixed salary after successful adaptation;
• salary growth based on performance, speed of adaptation, and consistency of animation quality;
• growth opportunity into a lead role in the future.

References (Our works)

• https://youtu.be/XN4EVFYQFQU?si=W3G8sW6wuGBrL6Yx
• https://youtu.be/TTq_Fr8hRFA?si=ktIHWXokdAZ9uTWy
• https://youtu.be/su2x0T_6Kns?si=DzurBIIjLVmH49pq

We are looking for a true Polyglot Engineer to join our team for a long-term collaboration. In the fragmented world of Web3, the ability to bridge different technologies is a superpower. We need a specialist who can architect and build the critical off-chain infrastructure that powers decentralized applications. If you are proficient in Rust but comfortable diving into C++, Python, and Node.js to get the job done, this role is for you.

Who are we?

We are Out Of The Box Systems: a Ukrainian team of passionate, battle-tested engineers and creators united by one goal—delivering real results with clarity, precision, and autonomy. We champion a flexible, pragmatic approach over rigid, static processes. While our roots and primary team are in Ukraine, we collaborate with top talent from various labor markets. We specialize in demanding fields like Rust-first development, AI Engineering, and Computer Graphics, blending performance, security, and innovation into every project. We are deeply invested in the growth of our team members, believing that a person's ability to learn and their openness to feedback are the true keys to long-term success. Our team thrives on solving hard problems and doing the heavy lifting so our clients don’t have to.

Workload

• Full-time, remote collaboration.
• Flexible schedule, with expected availability for team syncs.
• Project-based workload with a focus on clear deliverables.

Responsibilities

• Design, implement, and maintain high-performance backend services and indexers using Rust as the primary language.
• Integrate with diverse blockchain nodes and legacy systems, utilizing C++ for performance-critical modules or native bindings.
• Develop robust APIs and tooling scripts using Node.js and Python to ensure seamless interaction between on-chain data and client applications.
• Architect scalable data pipelines that can handle the asynchronous nature of blockchain events reliably.
• Act as a bridge between technologies, mentoring team members on how to effectively navigate a multi-language stack.

Required Skills

• Polyglot Proficiency: You must be comfortable working in a multi-language environment.
  • Rust: Strong proficiency for core backend logic and safety.
  • C++: Experience with systems programming, reading legacy code, or performance optimization.
  • Python: Proficiency for data processing, testing frameworks, or rapid scripting.
  • Node.js: Experience with the JS/TS ecosystem, particularly for Web3 SDKs and lightweight services.

• Backend Architecture: Deep understanding of API design (REST/gRPC), database modeling (SQL/NoSQL), and microservices.
• Distributed Systems: Understanding of eventual consistency, message queues, and handling asynchronous events.
• Intellectual Flexibility: The ability to pick the right tool for the job and adapt quickly to new libraries or protocols.
• English Proficiency: Upper-Intermediate (B2) or higher.

Preferred Skills

• Ethereum & EVM: Deep understanding of the Ethereum ecosystem, JSON-RPC standards, event logs, and ABI decoding.
• Major Chains: Experience integrating with other major networks (Solana, Near, Cosmos, or Bitcoin).
• Blockchain Nodes: Experience running or modifying nodes (e.g., Geth, Casper Node, Substrate).
• DevOps: Experience with Docker, Kubernetes, and CI/CD pipelines.
• Cryptography: Basic understanding of cryptographic primitives used in blockchain (hashing, signatures).

What you get

• The opportunity to work on complex, high-impact infrastructure projects where your versatility is a major asset.
• A transparent, friendly, and supportive team environment that values ownership and competence.
• A clear path for growth, where you are encouraged to experiment with and master new technologies.
• Competitive compensation based on your skills and experience.
• This is a long-term collaboration based on a 2-year B2B contract, reflecting our mutual investment in your growth and success with our team.

Data Science UA is a service company with deep expertise in AI and Data Science. Our story started in 2016 with the first Data Science UA Conference in Kyiv, and since then, we’ve built one of the largest AI communities in Europe.

About the role:
We are looking for a hands-on Sr. Machine Learning / Computer Vision Engineer with strong practical experience in designing, training, evaluating, and improving vision systems for real-world applications. The ideal candidate combines solid theoretical ML/CV fundamentals with an engineering mindset and is comfortable taking ownership of the full pipeline, from data preparation and experimentation to model optimization and deployment.

Responsibilities:
- Design, train, evaluate, and improve machine learning and computer vision models for real-world production use cases
- Build and maintain end-to-end ML pipelines, including data collection support, preprocessing, feature engineering, training, validation, and inference
- Develop solutions across both computer vision and machine learning tasks depending on business needs
- Perform error analysis, diagnose model weaknesses, and drive improvements in accuracy, robustness, and reliability
- Select and justify appropriate methods and model architectures based on dataset characteristics, product constraints, and deployment requirements
- Work with challenging real-world data, including noisy, limited, imbalanced, or weakly labeled datasets
- Collaborate with engineering and product teams to translate business problems into practical ML solutions
- Contribute to production-ready development with a focus on maintainability, reproducibility, and performance

Requirements:
- 3–5+ years of professional experience in Machine Learning / Computer Vision
- Strong senior-level practical expertise in computer vision, machine learning, and applied model development
- Hands-on experience with tasks such as object detection, image classification, anomaly detection, feature-based approaches, or similar
- Solid understanding of classical ML methods, including tree-based models, linear models, feature engineering, model selection, and evaluation
- Strong Python skills and practical experience with PyTorch, OpenCV, and common ML tooling
- Experience building full ML workflows including data preparation, augmentation, preprocessing, training, validation, testing, and deployment handoff
- Strong understanding of model evaluation, debugging, overfitting, generalization, optimization, and experiment-driven improvement
- Ability to write clean, modular, maintainable code and independently own technical solutions
- Strong analytical thinking, engineering maturity, and problem-solving skills

Nice to Have:
- Experience in adjacent ML domains such as time-series, audio, or NLP
- Experience with embedding-based methods, metric learning, retrieval systems, or memory-bank approaches
- Practical experience with model optimization techniques such as quantization, pruning, distillation, or related efficiency-focused approaches
- Experience working with real-world industrial datasets and ambiguous problem formulations
- Knowledge of software engineering best practices, reproducible experimentation, and pipeline design

We offer:
- Free English classes with a native speaker and external courses compensation;
- PE support by professional accountants;
- Medical insurance;
- Team-building events, conferences, meetups, and other activities;
- There are many other benefits you’ll find out at the interview.

Data Science UA is a service company with strong data science and AI expertise. Our journey began in 2016 with uniting top AI talents and organizing the first Data Science tech conference in Kyiv. Over the past 9 years, we have diligently fostered one of the largest Data Science & AI communities in Europe.

About the role:
We are looking for a Python Software Engineer to join our team and help us build an on-premise software pipeline for real-time computer vision. The system ingests camera streams (primarily RTSP), stores frames in a shared data layer, runs CV/AI engines for preprocessing and inference, applies inference logic to produce decisions, and sends results to Database/Portal/Alerting/Control integrations.

Responsibilities:
- Build and maintain the Camera Module to reliably ingest RTSP streams, decode frames, and handle reconnect/keep-alive/packet loss.
- Implement the Shared Data layer for raw and processed frame exchange across processes with backpressure and safe lifecycle management.
- Integrate and operate CV/AI Engines in Python (preprocess, inference, postprocess) with configurable model loading and runtime selection.
- Develop the Inference Logic layer that orchestrates cropping, batching, filtering, classification, and decision output formatting.
- Implement connectors for Database & Portal (event persistence, evidence references) and for Alerting & Control (events/hooks for downstream automation).
- Ensure production readiness on Linux with observability (logs/metrics), health checks, and robust error handling.

Requirements:
Must-have:
- Strong Python, OOP, clean architecture, typing preferred.
- Solid experience with multiprocessing/concurrency (process lifecycle, IPC patterns, queues/shared memory).
- Comfortable working in Linux (systemd/service mindset, networking basics, profiling/debugging).
- Familiarity with CV/AI tooling, and some related Python libraries such as numpy, opencv (cv2), and torch or tensorflow.
- Ability to work with streaming data and reliability constraints (timeouts, retries, resource cleanup).
Should-have:
- Experience with RTSP/RTP streaming and common issues (UDP vs TCP interleaved, jitter, packet loss, camera timeouts).
- Performance optimization (profiling, memory management, zero-copy patterns).
- Exposure to inference acceleration stacks (TensorRT/OpenVINO) or GPU deployment.
- Experience designing event schemas and integration with DB/message queues.

We offer:
- Free English classes with a native speaker and external courses compensation;
- PE support by professional accountants;
- Medical insurance;
- Team-building events, conferences, meetups, and other activities;
- There are many other benefits you’ll find out at the interview.

Responsibilities

• Provide IT support to employees (remote and on-site)
• Manage user accounts, permissions, and system access
• Handle onboarding and offboarding from the IT side
• Prepare and configure employee workstations
• Manage IT equipment procurement, delivery, and inventory
• Troubleshoot hardware, software, and system issues
• Maintain IT documentation and asset records
• Support internal tools (Google Workspace, Atlassian, GitHub)
• Assist with cloud access management (AWS / GCP / Azure basics)
• Participate in IT infrastructure and security improvements

Requirements

• 2+ years in IT support / Service Desk / system administration
• Experience with access management, onboarding, equipment provisioning
• Experience supporting macOS and Windows
• Understanding of network basics (DNS, DHCP, VPN, TCP/IP)
• Experience with ticketing systems
• Basic understanding of cloud platforms (AWS / Azure / GCP)
• Basic understanding of GitHub access management
• Experience maintaining documentation

Nice to have

• Experience with MDM solutions
• Experience with VPN or LDAP
• Administration experience in Atlassian, GitHub, AWS
• Interest or experience in security topics (Zero Trust, access control, endpoint security)

What we expect

• Ownership of operational tasks
• Ability to handle routine work and technical issues
• Structured approach to documentation and processes
• Proactive mindset and willingness to learn

We offer

• Competitive EUR salary
• Quarterly bonus system
• Flexible schedule
• Medical insurance
• Unlimited vacation and sick leave
• Budget for professional learning
• Modern hardware

Responsibilities

• Provide IT support to employees (remote and on-site)
• Manage user accounts, permissions, and system access
• Handle onboarding and offboarding from the IT side
• Prepare and configure employee workstations
• Manage IT equipment procurement, delivery, and inventory
• Troubleshoot hardware, software, and system issues
• Maintain IT documentation and asset records
• Support internal tools (Google Workspace, Atlassian, GitHub)
• Assist with cloud access management (AWS / GCP / Azure basics)
• Participate in IT infrastructure and security improvements

Requirements

• 2+ years in IT support / Service Desk / system administration
• Experience with access management, onboarding, equipment provisioning
• Experience supporting macOS and Windows
• Understanding of network basics (DNS, DHCP, VPN, TCP/IP)
• Experience with ticketing systems
• Basic understanding of cloud platforms (AWS / Azure / GCP)
• Basic understanding of GitHub access management
• Experience maintaining documentation
• Ukrainian required, basic English

Nice to have

• Experience with MDM solutions
• Experience with VPN or LDAP
• Administration experience in Atlassian, GitHub, AWS
• Interest or experience in security topics (Zero Trust, access control, endpoint security)

What we expect

• Ownership of operational tasks
• Ability to handle routine work and technical issues
• Structured approach to documentation and processes
• Proactive mindset and willingness to learn

We offer

• Competitive EUR salary
• Quarterly bonus system
• Flexible schedule
• Medical insurance
• Unlimited vacation and sick leave
• Budget for professional learning
• Modern hardware

About Global Importing Group

Global Importing Group is one of the largest and most established importers of Eastern European foods and specialty foods on the West Coast, with over 25 years of history.

We proudly supply both ethnic and mainstream retail stores with a wide range of imported and specialty food products. 

Our mission: Imported with Purpose—connecting communities with the foods they love and new favorites they’ll discover.

Position Overview

We are looking for a Remote Office Sales Representative to act as a "Remote Territory Manager" for our customers across the United States.

This is not a standard call center agent role. You will be responsible for managing your own book of business. Your goal is to process orders with 100% accuracy, manage logistics with 3PL providers, and most importantly - grow sales through relationship building, upselling, and proactive account management.

You do not need previous food industry experience, but you must have excellent English, strong sales instincts, and the ability to solve problems independently.

Key Responsibilities

1. Sales & Account Growth (The "Hunter" Mindset)

• Proactive Outreach: Call existing customers to remind them of order deadlines and re-engage those who haven't ordered recently.
• Upselling & Cross-Selling: Suggest new products, seasonal promotions, and our "Focus List" items to increase the average order value.
• Relationship Building: Move customers from "transactional" to "loyal" by providing consistent, friendly, and value-added communication.

2. Order Management & Logistics (The "Operator" Mindset)

• Order Processing: Review and finalize web orders. Ensure correctness.
• Logistics Coordination: Contact 3PL (Third Party Logistics) providers to get shipping quotes, schedule pickups from our warehouse, and confirm delivery fees with the customer.
• Accuracy: Maintain a high standard of data entry to ensure the warehouse team ships exactly what the customer needs.

3. Customer Support & Problem Solving

• Resolution: Act as the first point of contact for issues (e.g., late deliveries, damaged goods).
• Empowered Decision Making: You will have the authority to negotiate solutions, such as offering discounts for minor damages or processing Returns to keep the customer happy.

4. Administration & Technology

• CRM Management: Log every call, email, and interaction in CRM. Maintain accurate customer data.
• KPI Tracking: Monitor your own performance using our Power BI dashboards to ensure you are hitting your sales and activity targets.

Requirements

Essential Skills:

• English Fluency: Native or Near-Native (C1/C2) proficiency in spoken and written English. You must be able to negotiate and build rapport with US business owners confidently.
• Sales Aptitude: Previous experience in B2B Sales, Inside Sales, or high-touch Customer Success. You must be comfortable asking for the sale and handling objections.
• Tech Savviness: Ability to quickly learn new software. Experience with CRM systems (Zoho, Salesforce, HubSpot) is a major plus.
• Reliability: Proven ability to work autonomously and disciplined time management skills.

Technical Requirements:

• Reliable High-Speed Internet (Ethernet connection preferred).
• Power Backup Solution (UPS or Generator) to ensure uptime during local power outages.
• Quiet, professional home office environment free from background noise.
• High-quality headset, two monitors and microphone.

Compensation & Benefits

• Competitive Base Pay: Monthly salary paid in USD.
• Performance Bonuses: A lucrative, uncapped monthly bonus structure based on:
  • Focus list: Upselling and growing penetration of the Focus list items.
  • Sales Growth: Upselling and hitting revenue targets.
  • Reactivation/New Customers: Bringing dormant customers back to active status and acquire a new ones.
• Compensation range (Salary+Bonus): $2,000+ per month
• Stability: A long-term, full-time position with a stable, growing US company.
• Training: Comprehensive onboarding on our systems and sales methodology.

How to Apply

Please submit your Resume/CV in English.