Jobs

We are looking for an Advanced Software Engineer Java who is passionate about technology, development and deployment of a SaaS product.

Innovecs is a global digital transformation tech company with a presence in the US, the UK, the EU, Israel, Australia, and Ukraine. Specializing in software solutions, the Innovecs team has experience in Supply Chain, Healthtech, Software & Hightech, and Gaming.
For the fifth year in a row, Innovecs is included in the Inc. 5000 and recognized in IAOP’s ranking of the best global outsourcing service providers. Innovecs is featured in the Global Top 100 Inspiring Workplaces Ranking and won gold at the Employer Brand Management Awards.

Our value to you: 

• Flexible hours and remote-first mode
• Competitive compensation
• Complete Hardware/Software setup – anything you need for work
• Open-door culture, transparent communication, and top management at a handshake distance
• Health insurance, vacation, sick leaves, holidays, paid maternity/paternity leave
• Access to our learning & development center: workshops, webinars, training platform, and edutainment events
• Virtual team buildings and social activities 

If you feel like you’re the perfect match for this role, drop us your CV! 

There are no limitations, no barriers when the right people are on your way — apply for the vacancy and succeed with us

Innovecs is an equal opportunity employer. All hiring decisions are based on professional qualifications, skills, and experience. We are committed to a transparent, merit-based recruitment process that prevents discrimination and ensures equal opportunities for all candidates. Reasonable accommodations are available upon request throughout the recruitment process to support accessibility and inclusion.

Requirements

• At least 7+ years of experience in java server-side, and must have deep understanding of reactive systems experience in areas: java concurrent programming, java security, reactive programming, network programming and mechanical sympathy understanding,
• Knowledge of programming patterns and design principles which and solving complex problems using algorithms,
• Experience in low latency / high-throughput algorithms,
• Experience in building large-scale, multi-tenant mission-critical systems,
• Understanding of transport protocols and formats: WebSocket, Google Protocol Buffers, Json, SBE,
• Background with the Fin-Tech industry - big advantage,
• Experience with ultra-low-latency systems - big advantage,
• Experience with Aeron technology - MUST,
• Learn and Contribute to open source projects - big advantage,
• Familiarity with microservices architecture - advantage,
• Experience with cloud and bare-metal environments - advantage,
• Experience with Kubernetes - advantage,
• Experience at working with distributed remote teams,
• Passion Curiosity to constantly learn and improve,
• Passion to help the team members to learn,
• Fluent Verbal and Written English Skills required,
• Self-learning enthusiasm,
• Taking ownership and responsibility,
• Communicative and transparent,

• Team Player.

   

Responsibilities

• Be part of an agile team, the core technological team to build and advance a low latency / high-throughput trading platform,
• Participate in all aspects of the development and influence foundation for a system affecting a huge market,
• Lead features from design to production,
• Take active part of Teamwork and team spirit, share and learn from each other,
• Take part in a deep tech product development,
• Take part in influencing the evolution of exberry architecture,
• Take part in influencing product development and growth,
• Take part in ever improving the product delivery life-cycle,
• Help the agile team meet its goals.

On behalf of our client, we are looking for a Senior Data Engineer.

About the Project

A global platform managing over 700,000 hotel rooms across 124 countries, helping clients generate billions in revenue.

Responsibilities:

- Implement scaling of the case detection process (scanner)

- Split API into multiple API services

- Emulate pubsub/cloud run locally

- Extract and process data using PySpark + S3

- Work with Kafka/Kinesis data streams

- Write and optimize SQL queries on PostgreSQL/Redshift

- Use DynamoDB as a data source/sink

- Run and debug ETL jobs on Glue or EMR

- Monitor jobs via AWS console and Spark UI

Requirements:

- 5+ years of experience in Data Engineering

- 3+ years of experience with AWS (1+ year in the latest project)

- 2+ years of experience with Spark / PySpark (1+ year in the latest project)

- Strong experience with AWS S3

- Experience with Kafka or Kinesis

- Experience with DynamoDB

- Experience with PostgreSQL or MySQL

- Experience with AWS ECS Fargate

Nice to Have:

- AWS Glue

- EMR

- AWS Batch

- Flink

- Beam

- Cassandra / ScyllaDB

- AWS Step Functions

Company offers:

- Long-term employment with possibilities for professional growth

- Fully remote work

- Reasonably flexible schedule

- 15 days of paid vacation

- Regular performance reviews

We are looking for an experienced Senior Java Full Stack Engineer to join our development team.
 

Our customer – integrated Shipping Services has set itself apart as an independent carrier with a fresh, unique approach. His strategy as a global niche carrier offers distinctive advantages to customers worldwide. We have created a smart, efficient network that ensures stable, reliable services, and we have made it our mission to focus on the needs of our customers, which stand at the heart of all our decisions. The main idea of our product operates in select trades, where it has a competitive advantage and where it can provide superior service. We maintain a flexible partnership approach with other major carriers, and our new line structure is a much-needed alternative to customers concerned about the current alliance-dominated market.
 

Responsibilities:

• Hands-on full-stack development of innovative applications
• Owning the entire development cycle, including design, architecture, development, and DevOps
• Working in XP with Remote pairing
   

Requirements:

• BS degree in Computer Science or equivalent combination of education and experience
• 5-6+ years of full-stack development
• 5-6+ years of experience in the following technologies: Java, Spring
• Experience with Functional Programming and Java Streams
• 2+ years of experience in front-end development with React
• Experience with developing a reactive UI (Reactive JS)
• 2+ years of experience in TDD/BDD development in the following frameworks: Junit, Jasmin, Mockito, Protractor/Selenium
• 2+ years of experience in micro-services-based architecture and tools (Spring Boot/Cloud)
• Experience in DevOps development and Jenkins
• Experience in development in Kotlin – an advantage
• Experience in designing, developing, and deploying cloud/hybrid-based solutions
• Experience in developing and deploying in container-based environments (Kubernetes, Cloud Foundry)
• Familiarity with the following design concepts: micro-services, service discovery, circuit breaker
• Self-starter with the ability to appropriately prioritize and plan complex work in a rapidly changing environment
• Versatility and the capability to switch easily between different tasks and technologies
• Experience in assessing a broad range of information solutions and products
• Strong critical thinker with problem-solving aptitude
• Good English - verbal and written

SOFTSWISS is looking for a Network Security Engineer to join our Team. SOFTSWISS Security Team takes care of iGaming services protection, data privacy, and business continuity to ensure that nothing distracts satisfied customers from using our products. We work closely with the IT team that develops and supports our services, and together we create genuinely excellent and secure iGaming products.

Purpose of the role:

In this role, you will design, implement, and maintain secure, scalable, and reliable network security infrastructure across the company. You will strengthen corporate and cloud network security, improve security standards and automation, and help ensure the resilience and protection of the company’s infrastructure against modern security threats.

Key responsibilities:

• Maintain and develop the corporate VPN infrastructure
• Maintain and improve Next-Generation Firewall infrastructure across the company
• Own and drive the implementation of network security controls and best practices
• Design, optimize, and secure network architectures
• Manage network security within cloud environments
• Integrate and deploy network and security equipment
• Contribute to the development of security policies and standards
• Automate routine network security and operational tasks

Required Experience:

• 3+ years of experience as a Network Security Engineer or Network Engineer
• Hands-on experience with modern VPN solutions
• Experience with Firewalls/Next-Generation Firewalls and understanding of NFtables/IPtables and core firewall principles
• Strong knowledge of network segmentation, Zero Trust Network Access (ZTNA), and DDoS protection approaches
• Deep knowledge of Linux-based operating systems, including networking stack
• Experience with Public Cloud technologies (AWS, Microsoft Azure, Oracle Cloud), specifically networking and security implementations
• Solid understanding of routing protocols such as BGP and OSPF
• Strong knowledge of OSI layers (L2/L3/L4/L7), common network architectures, Firewalls, and IDS/IPS environments
• Strong experience with Infrastructure as Code (Terraform, Ansible, Salt Stack)
• Experience with network monitoring and observability tools, including NetFlow/IPFIX traffic analysis
• Experience with automation using Python or Go
• Strong written and verbal communication skills
• English level B2 or higher

Nice to have:

• Experience with VMware NSX, OpenStack Neutron, Docker, Kubernetes, Istio, or similar technologies
• Knowledge of IAM, SSO, OpenID, and SAML authentication technologies

We’re looking for a Senior Machine Learning Engineer to design and scale production ML systems that power real-time personalization and decision-making at scale.

In this role, you’ll own the full ML lifecycle—from transforming raw behavioral data into meaningful features, to deploying low-latency prediction APIs, to building the observability needed to keep models reliable in production.

This is a great opportunity for someone with strong applied ML and MLOps expertise who enjoys solving complex engineering challenges and building scalable, high-impact systems.

Your responsibilities will include:

• Build and productionize ML models for ranking, personalization, and customer engagement.
• Develop pipelines that transform behavioral, demographic, and contextual signals into online and offline features.
• Design and deploy low-latency APIs and decision services for real-time decision-making.
• Implement experimentation frameworks, including A/B testing and exploration-exploitation strategies.
• Operationalize the ML lifecycle: automated training, CI/CD for models, artifact and feature versioning, and online/offline parity.
• Build observability into ML systems by monitoring data quality, model drift, and decision outcomes, and triggering retraining when needed.
• Establish closed feedback loops that connect decisions to business outcomes (e.g. conversions, engagement, fatigue signals such as unsubscribes).
• Collaborate closely with product and engineering teams to balance personalization, compliance, and business value in real-world systems.

What we expect from you:

• 5+ years of experience in applied ML engineering (recommendation systems, personalization, ranking, or advertising systems).
• Strong proficiency in Python or Go, SQL, and modern ML frameworks such as TensorFlow, PyTorch, or similar.
• Strong understanding of MLOps best practices, including CI/CD for ML, containerization (Docker), orchestration (Kubernetes, Airflow, Kubeflow), model registries, and monitoring frameworks.
• Familiarity with cloud ML platforms such as Vertex AI, SageMaker, or similar, and data warehouses like BigQuery, Snowflake, or Redshift.
• Experience deploying real-time ML systems, including low-latency serving, feature stores, and event-driven architectures.
• Understanding of multi-objective optimization and trade-offs in personalization systems.
• Comfort working cross-functionally in a dynamic startup environment with the overlap within USA time zone.
• Strong spoken and written English communication skills.

Nice to have:

• Experience in martech, adtech, CRM, or large-scale personalization platforms.
• Exposure to bandit algorithms, reinforcement learning, or causal inference for adaptive decision-making.
• Experience building systems serving millions of users at scale.
• Hands-on experience with Google Cloud Platform (GCP).
• Familiarity with observability tools such as Prometheus, Grafana, Evidently, WhyLabs, or Great Expectations for monitoring data and model health.

What we offer:

• Interesting projects and technical challenges that support both professional and personal growth.
• A long-term project with stability and impact.
• A flexible, results-oriented schedule with hybrid or remote work options.
• A comfortable, modern office in Kyiv with generator and battery backup.
• Competitive salary, medical insurance, and a supportive onboarding/trial period.
• Team-building events, including parties, online activities, picnics, and more.
• The opportunity to work in a Top Employer company (DOU 2025).

About the Role

The company is seeking a Senior Frontend Engineer with strong React experience to join their team. This role involves developing and maintaining high-quality web applications, collaborating with cross-functional teams, and contributing to the overall architecture and design of frontend systems. The ideal candidate will have a passion for building user-friendly interfaces and a deep understanding of modern frontend technologies.

Responsibilities

• Develop and maintain high-quality web applications using React and TypeScript.
• Collaborate with product managers, designers, and backend engineers to define and implement new features.
• Contribute to the architecture and design of scalable and maintainable frontend systems.
• Write clean, efficient, and well-documented code.
• Participate in code reviews and provide constructive feedback to peers.
• Optimize application performance and ensure a smooth user experience.
• Troubleshoot and debug issues across the frontend stack.
• Stay up-to-date with the latest frontend technologies and best practices.

Requirements

• 5+ years of experience in frontend development or fullstack.
• Strong proficiency in React Native, React, TypeScript, JavaScript, HTML, and CSS.
• Experience with state management libraries (e.g., Redux, RxJS).
• Familiarity with build tools (e.g., Webpack, Babel).
• Experience with testing frameworks (e.g., Jest, Cypress).
• Understanding of GraphQL and RESTful APIs.
• Experience with Node.js is a plus.
• Familiarity with cloud platforms (e.g., AWS) and containerization technologies (e.g., Docker, Kubernetes) is a plus.
• Experience with CI/CD pipelines.
• Strong problem-solving skills and attention to detail.
• Excellent communication and teamwork skills.
• Ability to work independently and take ownership of projects.
• Fluency in English.

About the Company

The company is a dynamic and innovative tech company that values collaboration, continuous learning, and delivering exceptional products. They offer a remote-first work environment with a strong focus on work-life balance and professional growth.

Digis is looking for a Senior Data Engineer to join our long-term partnership with a US-based global leader in hospitality analytics.

About the Project
Our client is a premier SaaS provider that transforms front-desk staff into revenue generators for the world’s most iconic hotel brands, including Hilton and Marriott. Their platform operates in over 2,000 properties across 124 countries, managing billions in revenue.

The project is in an active development stage, focusing on processing massive data volumes to deliver real-time business value.
You will join a large, distributed team (approx. 50 people) and collaborate directly with the US-based CTO.

Your Responsibilities:

• Manage data pipelines from ingestion to ready-to-use analytical models.
• Help scale case detection processes and improve existing services by splitting them into smaller microservices.
• Build, debug, and optimize ETL jobs using AWS Glue, EMR, and Spark.
• Write and improve SQL queries for PostgreSQL/Redshift, and work with DynamoDB where needed.

• Support workflows in AWS ECS Fargate and set up local environments for testing and deployment.

   

Requirements:

• 5+ years of experience as a Data Engineer.
• 2+ years of hands-on production experience with Spark or PySpark.
• 3+ years of experience with the AWS ecosystem (specifically Glue, EMR, S3, and Redshift).

• English: High level (Upper-Intermediate/Advanced) for frequent technical meetings and direct collaboration with the US CTO.

   

We Offer

• 20 paid vacation days per year
• 5 paid sick leaves per year (no medical documents required)
• Personalized development plan with training compensation
• English courses compensation
• Work equipment if needed (PC / laptop / monitor)
• Flat and transparent internal communication
• Opportunity to switch between projects and technologies within Digis
• Full accounting and legal support

We're looking for a deeply technical Product Manager with a strong understanding of financial markets to join our Trading Core direction. You'll build the technology core that powers the entire business - matching, liquidity, risk, and pricing infrastructure across CFD and Crypto markets.

Responsibilities

• Define the roadmap for Infra & Liquidity, Risk Tech, and Commerce Tech domains, working alongside Engineering Directors and Quants
• Write highly detailed, edge-case-heavy PRDs for backend systems (e.g., defining the exact mathematical logic for cross-margin liquidations during high volatility)
• Collaborate with the Risk Management and Dealing departments to build internal tools that allow them to monitor exposure and combat toxic trading in real-time
• Oversee stress tests and historical analytics to ensure the core infrastructure can handle extreme market events (e.g., crypto flash crashes)

Requirements

• Experience in a highly technical backend role within a Crypto Exchange, CFD, Prop Trading Firm, or HFT environment
• Deep knowledge of market microstructure, order matching algorithms, liquidity aggregation, FIX API, and bridging technologies (e.g., PrimeXM, OneZero)
• Strong understanding of financial risk management: margin calculations, liquidation mechanics, Value at Risk (VaR), and A/B/C-book operating models
• Solid technical foundation: ability to understand complex system architectures, bare-metal infrastructure, and latency-sensitive network design
• Experience in defining complex fee engines, rebate structures, and financial reconciliation processes
• Analytical Rigor: Exceptional quantitative skills and a data-driven approach to solving complex financial logic problems
• High Stress Tolerance: You are managing the core engine where a single bug can cost millions. You must be calm, structured, and risk-aware
• Translation Master: Ability to seamlessly translate complex mathematical/financial concepts from quants and risk managers into clear PRDs for backend engineers

Will be a plus

• Background in quantitative finance, financial engineering, or backend software development
• Deep knowledge of MetaTrader 4/5 core infrastructure and plugins
• Experience with Crypto Options pricing models and On-Chain/DEX routing protocols

We offer

• Compensation for tax expenses of private entrepreneurs in Ukraine
• Qualified assistance and support for Ukrainian private entrepreneurs
• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

The next decade of legal services will be run by AI agents. We're building the front door for the law firm of the future.
 

50+ firms run their phone and web intake on us today. Lean team, profitable, no VC. We're hiring the first AI Engineer to own the systems that make our agents actually work in production.
 

What we do
 

Lexidesk is an AI receptionist for law firms. Voice + web chat. We answer the phone 24/7, qualify the lead, book the consultation, transfer the call when it matters.

Real intake, real calls, real revenue.
 

Every law firm we onboard gets a custom AI agent, built and tuned for their practice areas, their qualification criteria, their booking rules, their transfer logic. That tuning is the product.
 

What you'll do
 

You'll own the AI side of every customer. Most of the work is prompt engineering, building, debugging, and improving the prompts that drive every conversation our agents have.
 

• Build new AI agents for every law firm we onboard, listen to how they take intake today, then design the prompts, tools, and flows that replicate it better.
• Debug live agents.
• Run test suites against every prompt change before it ships
• Listen to real call transcripts daily, find patterns across firms, propose product improvements
• Own the prompt library and the patterns that make our agents reliable at scale
• Work directly with me (Ivan, founder) on every meaningful product call
   

You'll talk to law firm owners and lawyers, learn how legal intake actually works, and turn that into prompts that ship.

Most days will be prompts and transcripts. Some days you'll write small scripts, automations, or tools to make the work faster, being able to code is a real plus, but not required.
 

Who we want

• AI-native. You use Claude, ChatGPT, or Cursor for everything. You've built your own automations. You instinctively reach for AI before reaching for documentation.
• Surgical mindset. When something breaks, you find the smallest possible fix. You hate rewrites. You like elegant, minimal changes that solve the actual problem.
• Pattern matcher. You notice the same bug across 5 different prompts and spot the underlying cause. You build mental models fast.
• Detail-obsessed. You read transcripts carefully. You catch the missing comma, the contradictory instruction, the off-by-one logic error.
• High agency. You don't wait for tasks. You see what needs to be done and do it end-to-end.
• C1+ English, you'll be on calls and reading transcripts daily.
   

Background can be anywhere, engineering, paralegal, ops, support, customer success, science PhD. Real prompt engineering work matters more than job titles. If you've shipped agents that real people use, we want to talk.
 

What we offer

• Direct line to me. No middle management, no committee.
• Real customers from day one. Every prompt you write goes live with paying firms.
• The technical core of an AI-native company at the inflection point. Profitable, growing, and you'll be the person who owns how our agents behave at scale.
• Wherever, whenever you work, we care about results, not hours.

We are looking for a dynamic and strategic Head of Acquisition / Head of Affiliate to lead our performance marketing efforts across LATAM GEOs. The main goal of this role is to build a scalable, profitable, and sustainable acquisition funnel through all available traffic channels. You’ll be responsible for setting up the department from scratch — including structure, processes, and team — while continuously evaluating traffic quality and return predictability. 

We are prepared to support you, provide all necessary resources, and create conditions where your experience and skills will be fully appreciated.
Join our team and reach new heights with us!

What You’ll Be Doing:

• Work with one of these GEOs on your own product:  LATAM 
• Build the acquisition department from scratch: team, structure, processes
• Drive only high-quality traffic, using BI tools for fraud detection and traffic analysis
• Hire and lead a high-performing team: Affiliate Managers, Head of B2B
• Manage and scale key channels: Facebook, SEO (brand/cross/non-brand), UAC, ASO, PPC, Influencer & Streamer marketing, affiliate networks
• Negotiate and improve partner deals, payout models, and performance terms
• Develop and execute a strong inbound & outbound acquisition funnel
• Build local partnerships via forums, groups, and personal networks
• Collaborate with the product team: landings, pre-landings, A/B testing, funnel localization
• Take charge of financial planning: manage $300K+ monthly budgets, channel allocation, track ROI/CPA/ARPU

• Analyze user CJMs to find friction points and boost conversions

  
  What Experience Matters to Us:

• 3+ years in gambling/betting verticals
• 2+ years in a leadership role in acquisition marketing
• Strong knowledge of LATAM GEOs and best-performing traffic sources
• Proven record in scaling acquisition through strong partner relationships
• Experience in building departments from scratch
• Deep understanding of traffic quality metrics: FTD %, deposit frequency, ARPU, LTV
• Hands-on with: Paid Social (FB, TikTok, etc.), Google Ads / UAC, ASO / SEO, Influencer & Streamer marketing, Affiliate / CPA networks
• Strong partner management and deal optimization skills
• Confident managing $300K+ monthly budgets, reaching 10K+ FTDs
• Analytical thinker with solid BI tools knowledge & media planning
• Understanding of unit economics, CJM & funnel optimization
• Clear knowledge of compliance and nuances in gambling promotion in emerging markets
  
  Why you should join us:
• You will have the chance to influence the product and assemble a team that fits your vision.
• Absence of micromanagement, hierarchy, fast decision-making speed.
• Competitive salary and incentives for your contribution and result.
• Our main working schedule: 10:00 - 19:00 (UTC+2), fully remote plus coworking space payment worldwide.
• The opportunity to participate in the company's internal events: open negotiations and product meetings.
• Attending top conferences around the world.
• Perks such as paid sick leave and vacations, plus additional day off in honor of your birthday.
• Investment in both hard skills and personal skills.
   

As a team, we are constantly striving to be the best among our competitors! We offer a dynamic, forward-thinking work environment within a profitable company. We recognize that our specialists and managers are crucial to our success and are always ready to support their initiatives.

Join the best! 🚀

🎯 Role Overview:

We are looking for a powerhouse Lead of Business Development to lead our growth strategy and expand our footprint in the global iGaming market. You aren't just a strategist; you are a "hands-on" closer who understands the plumbing of the payments industry. You will be responsible for the full lifecycle of partner acquisition—from scouting Tier-1 merchants to navigating the complexities of KYC/Compliance and ensuring a smooth "Go-Live."

⚙️ Your Tasks:

Market Expansion & Strategy:

• Identify and penetrate new geographic markets, selecting the optimal mix of Acquirers, Local Payment Methods (LPMs), and APMs for each region;

• Conduct deep-dive market analysis to stay ahead of PSP trends and competitor offerings.

   

End-to-End Sales & Partnership Management:

• Lead the full sales cycle: prospecting, high-level negotiations, and closing deals with Tier-1 iGaming operators;

• Negotiate complex commercial terms and legal contracts to ensure win-win partnerships.

   

Technical Onboarding & Coordination:

• Bridge the gap between the client and our internal teams;
• Manage the Onboarding/KYC process, ensuring all regulatory and compliance requirements are met without friction;

• Coordinate with technical teams to oversee API integrations and product setups.

   

Portfolio Optimization & Go-Live:

• Take full accountability for the "Go-Live" phase, including testing and initial volume monitoring;
• Continuously evaluate the performance of existing payment routes to maximize conversion rates for merchants.

👤Our criteria:

• Experience: 5+ years of Business Development experience within the Payments (PSP/Acquiring) or iGaming industry. Tier-1 company background is a significant plus;
• Industry Fluency: Deep understanding of the iGaming ecosystem, including gambling licenses (MGA, Curacao, etc.) and regulatory frameworks;
• Payment Expertise: Strong knowledge of card processing, alternative payment methods (e.g., Pix, UPI, Open Banking), and the technical flow of a transaction;
• Hands-on Execution: Proven track record of "working with your hands"—you have personally sourced providers, negotiated rates, and managed integrations;
• Compliance Savvy: Familiarity with high-risk merchant onboarding and the nuances of AML/KYC requirements;
• Networking: An existing "Rolodex" of contacts within the online casino/sportsbook industry is highly desirable;

• Languages: Fluency in English is mandatory; additional languages relevant to emerging markets are a plus. Fluency in Ukrainian/Russian. 

   

💼 Our Offer:

• Flexible work setup — work remotely or from the office, we focus on results, not location;
• Support for a comfortable work environment — we compensate coworking expenses and EcoFlow power stations to help our team stay productive during power outages in Ukraine;
• Unlimited vacation and sick leave, because we trust our people to manage their time responsibly;
• Relocation support for team members who want to move;
• Regular performance-based bonuses that reward individual and team impact;
• Learning support — we cover 50% of professional courses and development programs;
• Language & wellbeing support — we cover 50% of English classes and psychological consultations;
• Career growth opportunities — we prioritize internal promotions and development;
• Team culture that actually feels like one — regular gifts, company merch, and team events throughout the year;
• Real impact — we are small enough for every voice to be heard and big enough to turn great ideas into action quickly.

Proactive and results-driven Account Manager to manage and develop relationships with VIP players. The role focuses on retention, revenue and deposit growth, and delivering a high-quality, personalized customer experience.

Key Responsibilities

• Build and maintain strong relationships with VIP players
• Act as the main point of contact for assigned accounts
• Monitor player activity and proactively engage to increase retention and lifetime value (LTV)
• Identify player needs and provide tailored offers, bonuses, and experiences
• Execute and optimize VIP campaigns and promotions
• Track player behavior, segmentation, and performance metrics

Requirements

• Experience in VIP Account Management, VIP Management  in iGaming. 
• Strong communication and relationship-building skills
• Analytical mindset with the ability to interpret player data
• Experience working with CRM tools (e.g., Zendesk, Voiso)
• Ability to manage multiple accounts and prioritize effectively
• Fluent in Spanish (English are a plus)
• Flexibility to work in shifts if required

Key Skills

• Relationship management
• Negotiation and upselling
• Customer retention strategies
• Data-driven decision making
• Problem-solving and conflict resolution