Jobs Account Manager

Summary

ChargeAutomation is a payment automation platform built for short-term rental operators. We help property managers get paid faster, reduce payment friction, and deliver better guest experiences, from booking to checkout. We’re remote-first, async-first, and growing fast.


What you’ll do:
- Own the full outbound sales pipeline, from lead sourcing to closed deal
- Build and run cold outreach sequences targeting property managers and STR operators across EMEA.
- Source and qualify leads using Apollo, Instantly, and LinkedIn
- Run discovery calls, product demos, and handle objections with operators who manage 10–500+ rental units
- Hit and exceed monthly pipeline and revenue targets

- Collaborate async with marketing and product to sharpen messaging and ICP targeting
- Report on pipeline health, conversion metrics, and deal velocity

What you bring:
* 3–5 years in SaaS sales or hospitality with a consistent track record (no job-hopping)
* Real outbound experience you’ve personally built cold outreach sequences and can show the results
* Comfortable with MRR, ARR, churn, LTV, CAC, and pipeline math
* Fluent English — written and spoken — and confident on video calls
* Prior remote work experience (2+ years preferred)
* CRM proficiency (HubSpot, Salesforce, or Pipedrive)
* Experience in the short-term rental / vacation rental / PropTech space
* Familiarity with Apollo, Instantly, Outreach, or Salesloft
* Second language is a plus (Spanish, Portuguese, German, or French)
* SaaS OR hospitality experience (highly valued)


Why ChargeAutomation
* You’re shaping how we sell, not following a playbook someone else wrote
* A vertical that’s exploding, short-term rentals are a $100B+ market with massive payment friction to solve
* Remote-first, async-first. No micromanagement, no pointless standups, just results
* A team that’s direct, fast, and fun

We’re looking for a Partner Success Manager who thrives on building meaningful relationships and turning them into long-term business impact. In this role, you’ll work closely with international partners across Tier-1 markets, helping them unlock the full potential of our high-load social networking and streaming products used by millions of users worldwide. It’s about becoming a trusted advisor, driving partner growth, and influencing product and business decisions through direct feedback and insights from the market

In this role, you will

• Build strong, consultative relationships with partners through regular and open communication
•  Deliver trainings and presentations on products, new features, and motivational programs
• Onboard and train new partners to ensure a smooth and effective start of cooperation
• Support existing partners with timely responses, helping them fully leverage platform functionalities and resolve payment, fines, and legal-related issues
• Collaborate cross-functionally with finance, legal, and support teams to address partner needs and ensure high-quality service delivery
• Drive partner success in business development by identifying growth opportunities and removing blockers
• Prepare actionable recommendations to improve project performance based on partner feedback

It’s all about you

• You have English at B2+ level or higher and can confidently communicate in a professional environment
• You have Spanish at B2+ level or higher and are comfortable working with international partners
• You have at least 1 year of experience in sales, account management, customer success, or similar roles
• You have a strong analytical mindset and pay close attention to details
• You have experience managing relationships with multiple partners and stakeholders simultaneously

Would be a plus:

• You are familiar with analytics platforms like Tableau or Amplitude
• You have experience working with streaming platforms or similar digital products

What we offer

Care and support: 

• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Maternity recovery support allowance
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine
   

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule 
• Modern equipment or depreciation of your own tools
   

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events
   

Hiring process

• Intro call
• Technical interview
• Test Task
• Final interview
• Reference check
• Offer

PayDo, a leading Electronic Money Institution (EMI) authorised by the FCA in the UK, FINTRAC in Canada, and MFSA in Malta, operates in 140 countries and over 25 industries. Offering multicurrency IBANs, merchant solutions, and mass payment options, PayDo provides premium and convenient payment services. With all features available through one platform and contract, PayDo is a preferred solution for local and international payments. 

PayDo, a dynamic FinTech with a newly acquired MFSA license, is seeking a highly motivated and experienced Lead/Head of Key Account Management to spearhead the growth and success of our most valued client relationships, with a primary focus on upselling additional products within our rapidly expanding direct acquiring business line.

Your primary focus will be on:

• Developing, implementing, and maintaining specific policies, procedures, and guidelines tailored to the direct acquiring business to ensure operational efficiency and compliance
• Leading and scaling the whole department, with a primary focus on the direct acquiring business line and potential oversight of banking and checkout lines
• Understanding the evolving needs of our acquiring clients and translating those insights into product and service improvements

Your regular tasks 

• Provide strategic leadership and daily oversight to the Key Account Management (KAM) team, driving operational excellence, client satisfaction, and revenue growth
• Maintain, update, and enforce SOPs, guidelines, and manuals for the KAM department; conduct regular reviews to ensure alignment with evolving regulatory and business requirements
• Continuously assess and enhance KPIs and SLAs to ensure they reflect the company’s current strategic objectives and client expectations
• Oversee and conduct regular Quality Assurance (QA) assessments to ensure high standards in service delivery, account performance, and client engagement
• Identify operational inefficiencies and proactively implement cross-functional solutions that streamline workflows, improve service levels, and enhance the end-to-end client experience
• Manage team performance through targeted coaching, structured feedback, and development planning; address underperformance through corrective actions and timely offboarding where necessary
• Promote a culture of continuous professional development by deepening the team’s expertise in product functionality, payment systems, compliance requirements, and industry trends
• Foster a high-performance, accountable culture within the team by reinforcing professionalism, work ethic, and motivation at all levels
• Cultivate and maintain strong relationships with PayDo’s key clients, acting as a strategic partner by regularly gathering client feedback and translating insights into actionable improvements across products and services
• Identify opportunities to increase profitability by initiating, championing, and overseeing the delivery of key client-driven features and solutions that drive long-term value

Skills & expectations

• Proven track record of at least 2 years in a managerial role, with direct supervision of a team of 3 or more individuals
• Minimum of 4 years of experience in the Fintech industry, either as a consultant in Fintech consulting company, in-house payments manager in high-risk verticals (iGaming, Crypto, Forex, etc), account manager/sales agent, or customer support representative within a financial institution (EMI, Bank, or PSP) or similar
• Prior experience with the onboarding of clients, specifically within a direct acquiring setup
• Strong understanding of payment infrastructures, including payment schemes, card schemes and alternative payment methods
• Strong understanding of the specifics of KYB onboarding process, preferably with an EU/CA-based EMI or PSP
• In-depth knowledge of the fintech landscape, including key competitors and current market trends
• Solid understanding of the company’s target industries, with hands-on experience working across high-risk and low-to-medium risk sectors
• Demonstrated leadership and team management capabilities, with a history of building and leading high-performing teams
• Outstanding communication, negotiation, and interpersonal skills, with a client-centric approach
• Ability to manage multiple priorities and stakeholders in a dynamic, fast-paced environment
• Fluent level of English skills, Fluent Ukrainian or Russian language 

Nice to have:

• Experience working with cryptocurrencies would be a plus
• Experience of working with PIS/AIS payment flows would be a plus

✨ Join Win Media as a Account Manager – Make Every Player Feel Like a Star! 
 

At Win Media, we believe that success in iGaming is built on strong relationships 🎯. Our Account team ensures that the most valuable players feel appreciated, understood, and engaged. If you’re empathetic, detail-oriented, and passionate about delivering top-class service — this role is for you!
 

📌 About the Role
We are looking for a dedicated Account Manager (evening & weekend shifts) to join our team. 🕕🌙
Your mission will be to keep our players happy, loyal, and profitable through personalized communication, proactive care, and exceptional service.

Schedule: Shift-based
Location: Fully remote 🌍 or Warsaw office 🏙️
 

🛠️ Responsibilities

📧 Handle daily written communication with players (email, WhatsApp, Telegram)
💌 Write at least 40+ personalized messages per day to maintain strong connections
🎯 Achieve KPIs for VIP Retention, Avg. Deposit Count, Avg. Deposit Sum
🔄 Reactivate inactive players and build long-term loyalty
🤝 Collaborate with Support and Payments teams to resolve VIP issues quickly
📝 Maintain daily reports on activities and results
 

✅ Requirements
🌍 2+ years in Customer Support / Account Management OR 1+ year as a VIP Manager
🎲 Experience in the iGaming / Casino industry is a must-have
🗣️ Advanced written English
➕ German or French language skills are a huge advantage and will increase salary
🧠 Strong emotional intelligence: ability to handle negativity, show empathy, and adapt communication style

👤 The Ideal Candidate

Has prior experience as a VIP Manager or Customer Support in online casinos
Fluent in English (Advanced) and ideally one more language (German/French) 🌍
Empathetic, responsible, hardworking, with excellent communication and problem-solving skills
Understands casino mechanics, including bonus systems 🎲
Thrives in a fast-paced, player-first environment

🎁 What We Offer

👥 Join a professional team with a strong vision and support system
🚀 Career growth with the potential to lead the VIP Department in the future
🏙️ Flexible work setup: remote or from our Warsaw office
🌴🤒 Paid vacation and sick leave
💻 Modern equipment to ensure smooth workflow
🎉 Fun company culture with gifts for holidays and birthdays

✨ Let’s win together with Win Media! ✨

Wetelo is an IT outsourcing and outstaffing company working with clients across Europe and the US.

We are looking for an Account Manager to support our outstaff and delivery operations.

This role involves communication with international clients, coordinating developers’ workloads, and helping with contract and invoicing processes.

Responsibilities:
— Act as the primary point of contact for assigned client accounts;
— Manage contracts and service agreements (renewals, scope changes, extensions);
— Work closely with PM to ensure smooth delivery and client satisfaction;
— Prepare and manage invoices, monitor payments, and support financial accuracy per account;
— Track and maintain reports on developers’ working hours and account utilization;
— Ensure high client satisfaction and retention across all assigned accounts.

Requirements:
— 6 months — 2 years of experience as an Account Manager / Client Success Manager / Outstaff Coordinator in an IT outsourcing or outstaffing company;
— Hands-on experience working directly with international clients (EU/US);
— English level B2 or higher (spoken and written);
— Confidence working with numbers, budgets, and financial reports;
— Good knowledge of Excel / Google Sheets;
— Understanding of T&M and Fixed Price engagement models;
— Ability to manage multiple accounts and parallel processes effectively.

And we can offer you:
— Opportunity for professional growth to a Project Manager role;
— Supportive and comfortable working environment;
— Free online speaking club to practice your English;
— Variety of training and self-development opportunities;
— Fancy team-building events and corporate parties;
— Social security package and other perks.

The stages of the hiring process:
Pre-screen interview with Recruiter → Interview with the Account Manager → Final interview with the company’s CFO → References → Job Offer.

Objective of the role:
At 8allocate, we are shifting the paradigm from general software development and staff augmentation to becoming a niche AI-driven consultancy. As our Account Manager, you won't just be a point of contact; you will be the bridge between our clients' business goals and our engineering excellence.
Reporting directly to the COO, you will manage a portfolio of 5-10 accounts, ensuring high NPS and fostering account growth.

Cooperation: Long-term.
Position: New.
Timezone requirements: 9 am. - 6 pm. or 10 am. - 7 pm. UA time zone (UTC+2).

English: Advanced level.

Requirements:

• 2+ years of relevant experience in Account Management, Project Management, or Client Success within the IT industry;
• Advanced English (written and spoken) is a must;
• Proven ability to manage multiple clients and stakeholders simultaneously without losing track of details;
• Understanding of both Outstaffing and Outsourcing models;
• Experience with reporting, invoicing processes, and basic legal/contractual terminology;
• A "get-it-done" attitude - we value a culture of high autonomy and accountability, we don’t track hours; we track results.

Nice to have:

• A degree in a technical field or prior experience working closely with software development lifecycles;
• Experience managing third-party vendors or external subcontractors within a project team;
• Familiarity with AI-driven solutions.

Responsibilities:

• Manage a portfolio of 5-10 accounts (predominantly staff augmentation) and drive the adoption of managed projects and outsourcing solutions. You will be responsible for identifying "entry points" where we can move from providing talent to providing full-scale technical solutions and domain-specific consultancy;
• Identify upsell opportunities and expansion areas within your accounts to drive revenue growth;
• Lead regular syncs with both clients and teams - be the "eyes and ears" on the account to ensure stability and high NPS;
• Work closely with HR and Recruitment teams to ensure seamless onboarding, talent retention, and team motivation;
• Handle the "business" of the account, including reporting and facilitating legal/paperwork matters;
• Take full ownership of the account's financial health. This includes accurate invoicing, controlling, and tracking client payments, and proactively managing debt collection to ensure no overdue accounts;
• Manage projects involving mixed teams, coordinating and overseeing subcontractors;
• Be available in US/UK time zones as needed (occasional late-evening communication) and open to international travel for in-person client visits.

Cultural & Behavioral Fit:

• Honest and Ethical – communicates openly, upholds ethical standards, and cultivates strong, trust-based relationships;
• Adaptable and Solution-Oriented – a proactive problem solver who embraces challenges, learns quickly, and thrives in changing environments;
• Reliable and Accountable – takes ownership of tasks, stays self-organized, and follows through on commitments;
• Collaborative Team Player – works effectively in diverse, cross-functional teams, contributing meaningfully to shared goals;
• Resilient Under Pressure – a calm and composed person who can handle stress, navigate conflicts, and perform well in demanding situations;
• Growth-driven and Proactive – a self-motivated learner who actively seeks feedback, takes initiative, and continuously improves to drive innovation.

Benefits from 8allocate:

• You’ll work with a supportive and spirited team of professionals.
• Corporate events, holidays, and team buildings for your joy.
• Training and development: we have a budget for your professional development.
• Sport or medical insurance compensation according to the general policy.
• People-oriented management without bureaucracy.
• Paid vacation and sick leaves.

Infingame is extending an invitation to accomplished professionals to become an integral part of our dynamic company as a Middle/Senior Account Manager.

We are on the lookout for motivated individuals ready to join our team. Your contribution will be instrumental in delivering our top-notch products and services, collaborating with some of the most professional minds in the industry, and driving your continued growth and development.

Infingame operates as a B2B aggregator for the iGaming sector and has amassed over 9 years of industry expertise. At Infingame, we are at the forefront of the dynamic iGaming industry, driven by a passion for innovation and excellence. With a robust portfolio of games from the best game providers, including the fastest spin time across other aggregators, Infingame offers an unparalleled gaming experience that sets us apart.

Your future responsibilities:

• Own a portfolio of operator accounts & develop trustful and warm long-term relationships with our Customers to positively impact their loyalty and revenue growth, be a trusted partner for Customers.
• Monitor performance KPIs (retention, GGR, marginality, NPS etc.) and act on opportunities for growth.
• Coordinate with technical, marketing, and product teams to support clients.
• Be the client’s voice inside the company, and our voice outside it.
• Assist in integration journeys and proactively resolve issues and mitigate risks.
• Identify & pursue upsell opportunities (e.g., new providers, features, tools, promo).
• Provide data-driven insights to clients to improve their business outcomes.

• Align key stakeholders & Team around outcomes.

   

The following skills are important to us:

• 1+ year of experience in Account Management in the iGaming industry.
• Strong understanding of iGaming KPIs and monetization models.
• Client-focused, organized, and persuasive.
• Confident working with CRM tools, dashboards, and performance data.
• Experience in working with budgets, marginality, contracts, and invoices.
• Fluent English.

• Ability to go on business trips.

   

What sets us apart:

• Insurance for Ukraine and abroad: We care about the well-being of our team members and offer comprehensive insurance coverage for both domestic and international needs.
• Travel: Occasional business trips may be required to attend industry conferences and meet with clients in person.
• Corporate English Classes: We believe in enhancing your communication skills. Take advantage of our corporate English classes to further develop your language proficiency.
• Slovakian Classes: If you’re in Bratislava or interested in learning the local language, we offer Slovakian classes to help you integrate and feel at home.
• Corporate Psychologist: Your mental well-being is important to us. Our corporate psychologist is available to provide support and guidance whenever you need it.
• Flexible schedule: You will have the opportunity to choose where you want to work — at one of our comfortable offices or home. We ensure comprehensive company-paid 21 paid days off during the year; unlimited sick leaves and you can request an unpaid leave of absence.

• We are committed to fostering the professional growth of our team members. As part of our dedication to your development, we offer a tailored growth plan for each employee. This plan is meticulously crafted, taking into account your unique strengths, areas for development, and aspirations for career excellence, all in alignment with our company’s objectives.

   

At Infingame, we are not just shaping the iGaming industry; we’re elevating it to new heights.
Join us in this exhilarating journey where creativity, technology, and entertainment converge.

Readdle is a pioneering force in the personal productivity space on Apple devices, having shaped the landscape since 2007. Our mission is to empower individuals and teams with innovative technology, enhancing their efficiency and creativity. We are dedicated to crafting exceptional mobile and desktop experiences for those who aspire to achieve more.

PDF Expert is one of the most loved PDF apps, trusted by over 30 million people worldwide to read, edit, annotate, and manage PDFs seamlessly across Mac, iPad, and iPhone. Recognized as “App of the Year,” an “Apple Editor’s Choice,” and a Red`Dot Design Award winner, PDF Expert sets the standard for effortless document workflows.

As an Account Executive, you will drive sales growth and be responsible for managing the full sales cycle — from initial contact to closing. You’ll take part in shaping sales processes from the ground up, learning from experienced teams, and developing your career in a consultative sales environment focused on solving customer problems.

What will you do:

• Lead generation and prospecting through targeted outreach strategies, cold calling, networking, and personal referrals
• Deliver compelling product demonstrations and presentations tailored to each client’s specific needs
• Negotiate contracts and close deals, ensuring alignment with company policies and objectives
• Work closely with marketing, product, and engineering teams to align sales efforts with company goals and product roadmaps
• Analyse sales performance data to identify trends and opportunities for improvement
• Stay informed about PDF industry trends, competitor offerings, and market dynamics

About you:

• 3+ years of experience in B2B sales, preferably in the software industry
• Extensive experience in running full-cycle sales processes
• Proven track record of successful outbound prospecting and lead generation
• Strong written and verbal communication in English
• Consultative mindset with high curiosity and initiative
• The technical acumen to articulate complex product solutions with clarity and confidence
• Comfortable working independently in a fast-paced environment, collaborating closely with distributed teams

Would be a plus:

• German language proficiency
• Hands-on experience with HubSpot

What you will get at Readdle:

• Customer-centric culture. We put our users at the heart of everything we do. Every team member has the opportunity to engage directly with customers, gaining insights that shape meaningful, delightful experiences for millions worldwide.
• Relentless growth. We’re committed to mastery in our craft. We take ownership of our work, decisions, and outcomes, and we see feedback as a catalyst for growth. Every challenge is an opportunity to learn, evolve, and raise the bar.
• Exceptional people, exceptional team. Our greatest strength is our people. We care deeply about each other, work transparently, and celebrate collective success. Together, we build an environment where everyone can do their best work and grow beyond their potential.
• Real impact. We design products that truly matter. Our focus is on delivering tangible value, simplifying complexity, pushing boundaries, and continuously improving how we build and deliver solutions to our users.
• Culture of innovation. We embrace curiosity and creativity in everything we do. Fresh ideas are not just welcomed, they’re expected, celebrated, and turned into real innovations that shape the future of our products and company.

We are looking for a Risk Manager to oversee player risk, payment risk, and operational risk management within our B2C iGaming product.

This role focuses on risk assessment, fraud prevention, and payment monitoring to ensure safe and sustainable business operations.

Key Responsibilities:

• Assess and manage player and financial risks.
• Monitor payment flows, chargebacks, and suspicious activity.
• Develop and implement risk policies, thresholds, and internal procedures.
• Collaborate with anti-fraud, compliance, and payments teams.
• Analyze risk-related data and prepare reports for management.
• Review and support decision-making on high-risk cases.

• Identify potential vulnerabilities and recommend risk mitigation strategies.

   

Requirements:

• Proven experience 1+ year as a Risk Manager in iGaming.
• Strong analytical and problem-solving skills.
• Good understanding of payments, fraud prevention, and player behavior.
• Detail-oriented with a structured approach to risk management.
• Ability to make data-driven decisions.
• English C1+

We offer:

• Fully remote work - work from anywhere.
• Flexible schedule.
• Paid vacation / sick leave / professional courses.
• Work equipment provided.
• No micromanagement - we focus on results.

Waiting for your CV :)

NuxGame works with iGaming operators of all scales, helping companies access new markets or enhance their existing brands. As a casino gaming software company, NuxGame provides solutions to build outstanding brands and fulfill business goals. We are currently looking for an Account Manager to join our team.

Your Responsibilities:

• Own the customer relationship end-to-end, acting as their primary point of contact and trusted advisor.
• Define and execute tailored success strategies for each account, aligning NuxGame solutions with customer business goals and agreed KPIs.
• Continuously monitor account health, usage metrics, and satisfaction levels, addressing risks early to ensure retention and growth.
• Lead quarterly business reviews with clients to evaluate results, gather feedback, and identify improvement opportunities.
• Resolve escalations quickly by coordinating with internal teams, ensuring seamless communication and a solution-focused approach.
• Collaborate cross-functionally with Sales, Product, Operations, and Technical teams to deliver a consistent and high-quality customer experience.
• Identify upsell and cross-sell opportunities by understanding customer needs and market trends.
• Share industry insights and best practices with clients to help them optimize operations and revenue potential.
• Stay informed on iGaming industry developments, including regulatory changes, competitive landscape, and emerging technologies.
• Maintain accurate account records in CRM and project management tools, ensuring timely reporting of progress and outcomes.
  
   

What we’re looking for:

• Minimum 2 years of experience in Account Management, Customer Success, or post-sales roles
• Proven success in managing strategic accounts and building strong relationships with senior stakeholders, including C-level executives.
• Track record of delivering measurable results in retention, adoption, and upsell.
• Comfortable owning the full customer lifecycle — onboarding, growth, and renewals.
• Proactive and resourceful — you can thrive without a playbook and take initiative to solve problems.
• Highly organized, able to manage multiple priorities while keeping a high standard of service.
• Strong communicator in English (written and spoken); extra languages are a plus.
• Data-driven mindset — you use metrics to guide decisions and create actionable plans.

• Collaborative, adaptable, and confident in balancing client needs with business objectives.

   

What we offer

We believe that a happy team builds the best products. Here is how we support you:

• Remote & Flexible: Work from anywhere. Our core hours are 10:00 to 18:00 (Kyiv time), Mon-Fri.
• Financial Stability: Timely payment for compensation for services
• Personal Equipment Policy: equipment are provided for use to ensure comfortable and efficient work.
• Knowledge Sharing: We regularly gather to discuss new trends, share insights, and elevate one another.
• Community: At NuxGame, you will work in a team of like-minded people who are ready to support, inspire, and tackle complex challenges together.
• Creative Freedom: We encourage initiative. With us, you have the freedom of professional expression and the space to implement your ideas.
• Time-off Policy: 24 vacation days per year + 5 sick days (without medical confirmation).

• Atmosphere: A friendly environment focused on results and mutual respect, free from unnecessary bureaucracy and pressure.

   

We believe in unlocking the inner potential of each team member within an open and democratic culture.

Waiting for you on our team!

BitHide is an enterprise-grade crypto wallet for businesses worldwide, created in response to market needs. Around 10 years, we’ve been building secure, scalable, and privacy-focused crypto payment infrastructure, operating in 5 countries with a global team.

If you’re not just a “researcher,” but a specialist who sees patterns where others see only noise — you’re exactly who BitHide is looking for.
If you enjoy diving deep into data, automating search processes, and supporting strategic decisions for product, marketing, and sales — let’s talk.

What you will do
• Collect and structure data in the Crypto / Web3 / FinTech sectors
• Use tools and open sources for in-depth research
• Automate contact search on LinkedIn and launch email campaigns
• Conduct competitive intelligence and analyze market niches
• Build and refine ICPs — ideal customer profiles
• Set up research tools from scratch — from selection to integration
• Prepare reports that influence business decisions
• Work with BI systems, SQL, and Google Sheets for analytics
• Collaborate with sales, marketing, and product teams

What is important for us
• 3+ years of experience in Data / Lead Research in B2B
• Practical experience in crypto, Web3, or FinTech projects
• Experience working with OSINT, open databases, and competitive analysis
• Implemented ICPs with measurable results
• Experience in automating contact search and email outreach
• Ability to launch research tools “from scratch”
• Knowledge of BI, SQL, Google Sheets / Excel
• Understanding of GDPR and ethical data processing
• Analytical mindset, attention to detail, and results orientation

     Why BitHide

• Join a global FinTech product that’s truly reshaping the market landscape
• Work with smart minds on complex challenges — we’re not “playing startup,” we’re building the infrastructure of the future
• Be part of a team free from toxicity — only open dialogue, mutual respect, and real professionalism
• Receive fair compensation — clear structure, results-driven rewards, and flexible reviews
• Grow with us — clear goals, transparent career paths, no unnecessary bureaucracy
• Enjoy support — English classes, continuous learning, gym benefits, and family bonuses
• Key specialists get relocation support to Cyprus
• Instant review of your CV — because time matters

Smart people. Big challenges. A business that builds the industry.

Role scope and screening requirements (please read first):
 

• No hunting required. This role focuses on managing inbound opportunities and running the customer journey end-to-end (sales process, rollout, pilot delivery, and expansion). Outbound prospecting is not expected.
   
• B2B SaaS product background (non-negotiable). Experience in B2B SaaS within a software product environment (selling and/or running pilots with an engineering team). Backgrounds primarily from agencies, studios, gaming, or consumer-only roles are unlikely to be a fit.
   
• Intro video required (2–5 minutes). Please include a short self-introduction video link in your resume or submit it through the hiring platform in any available way (YouTube, Loom, Google Drive, or similar). A simple smartphone recording is perfectly fine. This does not replace live conversations, it only helps us speed up the first screening and understand your communication style and motivation.
  • In the video, please cover: who you are and 2–3 measurable outcomes you delivered, why you are applying for this role at Graphio.ai, why you are leaving or have left your previous role, and your view on how a high-ownership startup team should operate.
     
• Compensation depends on level. Salary will be based on your experience, demonstrated skills, and role fit, including ownership mindset, ambition, communication presence, and growth potential (scope and seniority will be aligned during the process).

Company overview:
 

Graphio.ai stops revenue loss before it happens by detecting broken handoffs between teams.
 

We analyze API-enabled metadata from your existing systems to automatically identify when Sales, Customer Success, Legal, Finance, Product, and Operations are misaligned - before deals stall, renewals fail, or contracts slip.
 

No workflow changes. Fast rollout in less than 2 days.

AI learns what successful execution looks like in your company and alerts you to dangerous deviations in real time.

We’ve built and scaled before: the team behind Graphio.ai previously built upSWOT, a B2B platform adopted by hundreds of financial institutions, which was later acquired by Uptiq.  We’re applying those lessons in execution, delivery, and scale to Graphio.ai.

Supported by senior leaders from Experian, Mastercard, Lattice, BambooHR, Altrata, SAP, JackHenry, FIS, Pfizer, Workday, Customertimes, and more (graphio.ai/investors).

Position Overview:
 

We are looking for a combined Account Executive / Project Manager to own the customer journey end-to-end: from first conversation and closing, through rollout, pilot execution, and expansion.

This is a hands-on role for someone who can sell value clearly to senior operators and then run a tight delivery process without heavy bureaucracy. You will work with cross-functional stakeholders on the customer side (Sales, Customer Success, Legal, Finance, Product, Operations) and coordinate internally with Product, Machine Learning and AI specialists, and Software Engineers to ensure fast time-to-value and a successful pilot outcome.

You will report directly and work day-to-day with the CEO and the Head of Operations, owning execution across the full customer journey: sales, rollout, pilot success, and expansion.

Key Responsibilities:
 

Account Executive responsibilities

• Own the sales cycle from prospecting to close: outreach, discovery, demos, proposal, negotiation, and contracting.
• Run structured discovery focused on execution breakdowns and broken handoffs, and translate them into a clear value story (deal velocity, renewals, contract cycle time, churn risk).
• Build and manage a healthy pipeline and forecasting discipline using a customer relationship management system.
• Coordinate procurement steps with customer stakeholders (security review, legal review, pricing, terms) and keep momentum high.
• Maintain high-quality account notes, next steps, and decision-maker maps to keep deals moving predictably.
   

Project Manager responsibilities (rollout + pilot ownership)

• Own rollout and pilot execution after signing: kickoff, timeline, responsibilities, risks, and weekly status updates.
• Coordinate customer setup: workspace creation, user invites, and the process of connecting systems and starting metadata collection (without requiring workflow changes).
• Drive clarity on pilot success criteria: what outcomes must be achieved, what reporting will be delivered (weekly/monthly), and who the accountable owner is on the customer side.
• Manage cross-team dependencies and stakeholder alignment on the customer side (Sales, Customer Success, Legal, Finance, Product, Operations).
• Keep the project moving with clear written communication, strong follow-through, and fast issue resolution when data access, permissions, or timelines block progress.
• Collect feedback from pilot usage and reporting, turn it into actionable product input, and coordinate improvements with the internal team.
• Own pilot wrap-up, results recap, and expansion path: renewals, upsell, or broader rollout based on measurable outcomes.

Preferred Qualifications:

• 1+ years in B2B SaaS sales, ideally including ownership of pilots or post-sale implementation/project management.
• Experience selling to and working with senior operators (Revenue Operations, Customer Success Operations, Deal Desk, Legal Operations, Finance Operations, or similar).
• Strong ability to manage a process: clear next steps, meeting discipline, written updates, and ownership of timelines and deliverables.
• Comfort discussing technical topics at a practical level (system connections, API-enabled metadata, permissions, data readiness), without needing to be an engineer.
• Strong negotiation and stakeholder management skills, including handling security/legal/procurement steps.
• Excellent written and verbal English communication in a remote-first environment.
• Evidence of being proactive and self-directed: you move work forward without needing constant instruction.
• Nice to have:
• Background in workflow tools, analytics products, or products tied to revenue outcomes (pipeline, renewals, contracts).
• Experience with multi-stakeholder enterprise deals and longer cycles.
• Familiarity with project management tools and structured pilot playbooks.

What we offer:

• A high-ownership role where you own both revenue and delivery outcomes, not just one part of the journey.
• A product with clear business impact and fast time-to-value, which makes selling and expanding simpler when execution is strong.
• Direct collaboration with Product, Machine Learning and AI specialists, and Software Engineers in a low-bureaucracy startup environment.
• Clear success metrics: closed revenue, pilot success rate, time-to-value, and expansion outcomes.
• Competitive compensation and room to grow into a sales lead / customer delivery leadership path as the company scales.

Company Operating Requirements:

At Graphio.ai we run a high-ownership, mission-driven team with clear operating rules. Please read these carefully before applying:

• LinkedIn profile is required (company policy). Employees are required to keep a current LinkedIn profile that shows their Graphio.ai position and is linked to the official Graphio.ai company page (company logo visible on the profile). Profile standards are provided during onboarding.
• Synchronized team vacations. The team takes coordinated time off four times per year to keep planning aligned and reduce context switching. Dates are announced in advance.
• Startup constraints. Vacation timing may be restricted during critical company periods. We plan time off as a team and communicate constraints early.
• Relocation readiness. Team members may reside in Ukraine, but must be prepared to relocate with their families to Europe or the United States if the company requests it and it becomes legally possible. Any relocation would be discussed in advance.
• Non-standard schedule. The role requires flexibility to collaborate across time zones. This may occasionally include early/late meetings depending on customer and team needs.
• US Eastern Time (ET) collaboration. This role requires regular overlap with US East Coast (ET) working hours. You must be comfortable running meetings, follow-ups, and execution in that time zone.
• Zero slow offboarding. We run lean and fast. When the fit isn’t there, we act quickly: employment may be ended within a day and access is removed immediately.

Application requirement: short intro video (required):

Please include a short self-introduction video (2–5 minutes). You can add the link directly to your resume or submit it through the hiring platform in any available way (YouTube, Loom, Google Drive, or similar).

• No need for a polished production, a simple smartphone recording is perfectly fine.
• This does not replace live conversations, it only helps us speed up the first screening and understand your communication style and motivation.
• In the video, please cover:
  • Who you are and 2–3 measurable outcomes you delivered in recent roles
  • Why you are applying for this role at Graphio.ai
  • Why you are leaving or have left your previous role
  • Your view on how a high-ownership startup team should operate (pace, ownership, communication, and work-life balance expectations)
• Applications without the video may not be reviewed.

Final note:
 

Graphio.ai is not a 9-to-5 corporate environment. We move fast, operate with high ownership, and expect proactive execution without micromanagement. Graphio.ai is a strong fit for people who actively seek challenges for personal growth - especially those who want to build their own company one day and see this as a place to learn how high-performing startups execute.

Because we work with US-based stakeholders, you should be comfortable aligning part of your schedule with US Eastern Time (ET).

✨ Join Win Media as a Account Manager – Make Every Player Feel Like a Star! 
 

At Win Media, we believe that success in iGaming is built on strong relationships 🎯. Our Account team ensures that the most valuable players feel appreciated, understood, and engaged. If you’re empathetic, detail-oriented, and passionate about delivering top-class service — this role is for you!
 

📌 About the Role
We are looking for a dedicated Account Manager (evening & weekend shifts) to join our team. 🕕🌙
Your mission will be to keep our players happy, loyal, and profitable through personalized communication, proactive care, and exceptional service.

Schedule: Shift-based
Location: Fully remote 🌍 or Warsaw office 🏙️
 

🛠️ Responsibilities

📧 Handle daily written communication with players (email, WhatsApp, Telegram)
💌 Write at least 40+ personalized messages per day to maintain strong connections
🎯 Achieve KPIs for VIP Retention, Avg. Deposit Count, Avg. Deposit Sum
🔄 Reactivate inactive players and build long-term loyalty
🤝 Collaborate with Support and Payments teams to resolve VIP issues quickly
📝 Maintain daily reports on activities and results
 

✅ Requirements
🌍 2+ years in Customer Support / Account Management OR 1+ year as a VIP Manager
🎲 Experience in the iGaming / Casino industry is a must-have
🗣️ Advanced written English
➕ German or French language skills are a huge advantage and will increase salary
🧠 Strong emotional intelligence: ability to handle negativity, show empathy, and adapt communication style

👤 The Ideal Candidate

Has prior experience as a VIP Manager or Customer Support in online casinos
Fluent in English (Advanced) and ideally one more language (German/French) 🌍
Empathetic, responsible, hardworking, with excellent communication and problem-solving skills
Understands casino mechanics, including bonus systems 🎲
Thrives in a fast-paced, player-first environment

🎁 What We Offer

👥 Join a professional team with a strong vision and support system
🚀 Career growth with the potential to lead the VIP Department in the future
🏙️ Flexible work setup: remote or from our Warsaw office
🌴🤒 Paid vacation and sick leave
💻 Modern equipment to ensure smooth workflow
🎉 Fun company culture with gifts for holidays and birthdays

✨ Let’s win together with Win Media! ✨

Anybody could sell a pen, but have you tried selling graphic design?

Any success?

Yes? WE NEED YOU!

LeQB design studio is looking for a proactive and motivated Sales Manager to join our talented team.

You are our type of candidate if you:

SPEAK and WRITE IN ENGLISH FLUENTLY, we mean it! Understand the intentions behind the words. Can use any situation to your advantage. This is the position for the wolf of Wall Street in design, who is driven by helping other people do what you want them to. Namely — to have their home designed by us.

What we expect:

• Fluent written C1 and spoken a solid B2 English at least. If you don’t have any certificate that proves your level, be ready to pass 2 tests if selected;
• 2+ years of experience in sales. Proactiveness and strong interpersonal skills. Well-developed business communication skills. Ability to turn qualities into advantages and unique offers.
• Be proficient in Office suite or similar document processing programs. Be reachable by phone/email at any time.

We consider the following as advantage:

• Knowledge of Arabic country. Successfully passed courses in Psychology or Sales.
• Understanding the graphic design market.
• Previous sales experience in the design sphere.

Your main responsibilities:

• Work with the clients from processing their requests to closing the deal. No cold calls, tons of emails, shouting into the void — we work with interested customers only. Create and change the clients' database information and supporting documents.
• Proactive work with leads responding to messages on social networks, prompt processing of converted leads, phone calls, and online meetings with customers.
• Prepare necessary documentation for participation in tenders and competitions. Search for new ways to develop&promote the studio.
• THE MOST IMPORTANT TASK: to sell the products, not just consult the clients.

What We Offer:

• Competitive salary based on results and closed deals.
• Full onboarding process.
• Work with international clients and projects.
• Opportunity to practice English and Arabic daily. Business trips to UAE, Qatar, Saudi Arabia, Kuwait and all over the world. Great team and support at every stage.
• Non-stop professional growth. If you feel like all this resonates with your personality, don’t hesitate to send us your CV, cover letter and recommendations or apply for the job here.

More about LeQB here:

www.le-qb.com

www.instagram.com/leqb.architects/

www.facebook.com/studio.leqb.architects/

We are open to considering candidates with experience in sales or customer support and success.

Key areas of responsibility 

• Take the lead on managing existing client relationships, ensuring you understand their
• business goals and anticipate future needs. Your role is to be their go-to partner, providing valuable insights and solutions.
• Drive upsell and cross-sell opportunities, helping clients discover new ways our solutions can benefit them.
• Develop and maintain strong business relations with both new and existing clients, ensuring DrugCards remains at the forefront of their minds.
• Work closely with our internal teams to resolve client queries, provide exceptional customer support, and ensure seamless communication.
• Handle invoicing, manage documentation updates, and ensure all client-related paperwork is accurate and up-to-date.
• Develop and implement strategies that align with both client needs and company goals.
• Regularly evaluate and improve client satisfaction, including tracking and analyzing NPS scores.
• Represent DrugCards at key industry events, showcasing our solutions and building our brand presence.

Main tasks and functions

• Maintain and update leads
• Analyze current capabilities for upsell and cross sell (report as a result of such process)
• Provide accurate and timely information to management
• Develop a strong knowledge of the company’s products and services in order to facilitate the sales process
• Contacting potential clients to establish rapport and arrange meetings Increasing the value of current customers.
• Developing Account Management process in Standard Operating Procedures.
• Participate in all assigned trainings, continuously develop personal and professional skills
• Ensure compliance with all current procedures
• Participate in external audit/inspection
• Follow the principles of confidentiality, personal data protection, cyber security and data integrity

Competencies

Hard skills

• Economic or a related field education
• Knowledge of the English language (at least Upper-Intermediate level)
• Previous sales or KAM experience (at least 2 years)
• Strong computer literacy 
• Experience working with HubSpot or other CRM systems
• Experience working with Google Workspace
• Knowledge and skills in working with contracts, deeds, invoices and other necessary documents
• Experience in upselling and cross-selling

Soft skills

• Strong communication and relationship building skills
• Strong self-organisation and time management skills
• Ability to complete tasks and deliver commitments in a timely manner
• Effective work in a cross-functional teams
• Proactive approach in a search for solutions
• Analytical skills, ability to research and visualize different scenarios

What we offer:

• Flexible working conditions (office in Lviv (hybrid) or remotely).
• Salary in USD and tax coverage.
• Accounting support.
• Full technical support and all necessary resources for work.
• 15 working days of holiday per year
• 5 sick days without documentation and an 15 sick days according to the sick leave document
• 4 public holidays during the year (Christmas, New Year, Easter and Ukraine’s Independence Day).
• Compensation for training, certification and courses.

Hiring steps

• HR Interview (30-45 min)
• Technical Interview (1 hour)
• Final Interview (1 hour)
• Job Offer