Jobs Ivano-Frankivsk, Customer/Technical Support

We are a U.S.-based logistics and transportation company with over 10 years of experience in the industry. Our offices in Lviv, Ivano-Frankivsk, Odesa is growing, and we’re looking for a Customer Service Representative to join our dynamic team.

We provide full training and all the tools needed to succeed in this role. It’s a great opportunity to dive into the world of logistics and grow into a long-term member of our international team.

🔧What You’ll Be Doing:

• Communicating with customers daily via phone and email
• Coordinating logistics and handling dispatch processes
• Answering inbound calls from clients and vendors (a top priority)
• Working with databases and internal systems
• Providing friendly, helpful support to all customers

• Performing other duties as assigned by the team or business needs
  ✅What We’re Looking For:
   

  • Proficiency with computers (Microsoft Office is a plus)
  • Strong communication, self-organization, and problem-solving skills
  • Ability to work effectively in a fast-paced, high-pressure environment
  • English level: Upper-Intermediate or higher (spoken and written)
  • Work from one of our offices in Lviv, Odesa or Ivano-Frankivsk
  • A team player with a quick learning mindset

  💼What We Offer:
   

  • A supportive, young team in a modern office with great transport access
  • Taxi covered for early/late shifts
  • Competitive salary (based on experience and performance)
  • Paid vacation and sick leave

  
  Shift 1: Mon—Fri 15:00–00:00
  Shift 2: Thursday—Sunday 15:00–00:00
  Shift 3: Mon—Fri 00:00–07:00
  Shift 4: Thu—Sun Thu — Sun (or Fri — Mon or Sat — Tue) — 07:00-15:00

• Shift 5: Thursday—Sunday 00:00–07:00

🌟 If you’re ready to kickstart or grow your career in international logistics, love working in English, and want to be part of a fun, fast-paced team — we’d love to meet you!