Jobs at Djinni

We're not just another tech company at Point2Web, we're a galvanizing force in the pulsating heart of the web services industry, sparking creativity and catalyzing innovation at every turn. We've designed an environment that rewards grit, encourages initiative, celebrates teamwork, and reveres results.
At Point2Web, we're not just in the business of providing offers to our affiliate partners - we're in the business of delivering the cream of the crop. We don't just aim to optimize the ROI for our ad customers, we're turning that dial all the way up, cranking the volume till we hit the sweet sound of maximum returns. That's not just a mission, that's a revolution.
Our Point2Web family has planted roots in the USA, Canada, Ukraine, Estonia, China, and South Korea. But no matter where we are in the world, we've created a space where ideas are not only welcome, they're the lifeblood of our business.

We are seeking a highly creative and experienced Creative Design Manager to develop and execute effective and innovative design solutions that support the company's marketing and advertising objectives. The successful candidate will be responsible for developing static and animated creatives for various social media platforms and developing new strategies to engage the target audience.

Requirements:
- 2+ years of experience
- Ability to create advertising creatives for different platforms (priority on performance marketing/affiliate arbitrage experience; brand creatives are secondary).
- Understanding of various geographical markets, audiences, and verticals.
- Ability to work independently.
- Strong understanding of composition, color, and video editing.
- English level: B2 Upper-Intermediate.
- Experience in design or creative disciplines (graphic design, motion, brand design).
- Understanding of the full creative process - from brief to final deliverable.
- Ability to generate ideas aligned with the client's business goals.
- Technical skills (After Effects, Figma, Photoshop). Experience with Ae plugins (MotionBro, Animation Composer, Element3D, Saber) and AI tools (ChatGPT, Midjourney, HeyGen, GenCraft, Captions, ElevenLabs, etc.) will be an advantage.
- Experience using SPY tools.
- Experience working with UGC actors is also a plus.
- Ability to work with a brief, explain concepts, and justify creative decisions.
- Ability to incorporate client feedback and team revisions.
- Ability to work on multiple tasks simultaneously.

Responsibilities:
- Transform client briefs and requirements into visual concepts and creatives.
- Create static and video creatives for marketing campaigns across different platforms.
- Research new approaches and improve existing ones.
- Adapt creatives to various formats and platforms.
- Work with UGC actors and AI tools.
- Collaborate with the Project Manager: receive tasks, estimate timelines, deliver work.
- Ensure the quality of creative materials.
- Propose ideas, concepts, and improvements.
- Align creatives with the PM, implement revisions.
- Stay updated on design and creative trends and suggest updates to approaches.

What we offer:
- Three time slots of working hours in the office: from 11:00 to 20:00, from 12:00 to 21:00, or from 13:00 to 22:00 (EEST time zone)
- A transparent motivation and rewards system
- Medical insurance after six months of successful work (for Ukraine based candidates)
- 20 working days of Time off + 3 Free days + 3 days of Health-related absence per year
- English classes tailored to your current level
- Modern, well-equipped office in Kyiv, complete with lunches/snacks and coffee (for Kyiv based candidates)
- Increasing the professional level with courses, training, certifications, and conferences.

Turbo Stars is a multi-product IT company delivering fast, high-quality, and cutting-edge B2B solutions for the iGaming industry.
We’re always on the lookout for people who share our mindset — and right now, we’re looking for a Technical Support Team Lead to join our team 🚀

 Responsibilities:
- Leadership and development of the L2 / Technical Support team
- Full ownership of Incident / Request / Problem flow
- Team performance, request, and case reporting
- Escalation and hands-on handling of complex cases
- SLA / OLA / KPI control and escalation quality
- Technical analysis of integration cases. (API, wallets, sessions, currencies, callbacks)
- Building processes between Support ↔ AM ↔ Tech ↔ QA ↔  AntiFraud/Risk 
- Reducing recurring incidents through problem management 
- Development of documentation and team knowledge base
- Production monitoring, log analysis, and anomaly detection

Hard skills requirements:
- Understanding of REST API integrations, callbacks, request / response logic
- Understanding of game session lifecycle (bet → result → win/lose → rollback)
- Understanding of GGR, turnover, and bonus deduction logic
- Log analysis (ELK / Grafana / Kibana / Graylog or similar)
- Understanding of web architecture and network protocols
- Experience with Jira / ServiceDesk
- Understanding of SLA / OLA / escalation matrix
- Experience handling production incidents

Soft skills requirements:
- Systemic and analytical thinking
- Ability to discern symptoms from root causes
- Clear technical communication
- High level of ownership
- Leadership and mentoring
- Stress resilience during production incidents
- Proactive process improvement mindset