Jobs at Djinni

🔹 Role Overview

As a Communications & Media Intern, you will assist DICEUS’s team in managing external communications and media engagement across international InsurTech markets. The role combines research, content creation, and media outreach to support the company’s visibility and reputation.

This internship is ideal for someone eager to gain hands-on experience in corporate communications, media relations, and B2B storytelling within a tech-focused environment.

🔹 Key Responsibilities

• Conduct research on industry trends, competitors, and media landscapes in the insurance technology sector.
• Assist in preparing communications materials including press releases, media pitches, LinkedIn posts, and company announcements.
• Support identification and engagement with relevant media outlets, journalists, and industry platforms in the US, UK, and Europe.
• Monitor competitor communications and summarize key insights for the team.
• Help create visual and supporting content, such as infographics and presentations, using AI and design tools.
• Assist in identifying market and business signals, including partnerships, digital transformation projects, and acquisitions.
• Support communications activities for conferences, awards, and industry events.
• Prepare regular internal summaries and reports on media and communications activities.

🔹 Requirements

• Interest in communications, media relations, PR, or technology.
• English proficiency at B1–B2+ (written and spoken).
• Ability to communicate information clearly and professionally.
• Strong research, analytical, and organizational skills.
• Familiarity with AI-powered tools for content, research, and design.
• Confident use of Google Workspace / MS Office.
• Detail-oriented, proactive, and able to work independently.

🔹 Nice to Have

• Education or experience in communications, journalism, marketing, or business.
• Exposure to B2B media relations, PR, SaaS, fintech, or InsurTech.
• Interest in global technology and insurance markets.

🔹 What We Offer

• Practical experience in international communications and media engagement.
• Structured mentorship and learning opportunities.
• Hands-on exposure to AI-supported communications workflows.
• Collaboration with an international, cross-functional team.
• Potential for long-term collaboration after the internship

About DICEUS

DICEUS is a product company focused on building innovative SaaS solutions for the global insurance and financial services markets. Our mission is to modernize how insurers, brokers, MGAs, and other financial players operate through intelligent underwriting, seamless policy management, and digital engagement platforms. With clients across Europe, the Middle East, and North America, we are redefining how the industry delivers value through technology.

⸻

What You Will Do

As a Sales Intern, you will help expand our global client base by introducing our SaaS products to insurance companies, brokers, and fintech organizations. You will work alongside experienced sales and product professionals and gain hands-on experience in enterprise sales.

Your responsibilities will include:
• Researching and identifying potential clients in target markets
• Assisting with outbound communication (email, LinkedIn, etc.)
• Supporting product presentations and demo meetings
• Participating in sales discovery and proposal preparation
• Updating CRM records and sales documentation
• Collaborating with the marketing team on outreach campaigns
• Learning about SaaS sales, insurance industry trends, and client needs

⸻

Requirements
• Strong interest in B2B sales, SaaS, or the insurance/fintech industry
• Upper-intermediate or higher English level (written and spoken)
• Great communication and research skills
• Self-motivated, curious, and eager to learn
• Basic understanding of software products is a plus
• Previous sales or internship experience is a bonus, but not required

⸻

What We Offer
• Real-world experience in international SaaS sales
• Opportunity to grow into a Junior Sales Manager role
• Mentorship and training in the insurtech and fintech space
• Supportive team and career development path

Join us and start your career in tech sales with a team that supports your growth. Apply now!

About DICEUS

DICEUS is a product company focused on building innovative SaaS solutions for the global insurance and financial services markets. Our mission is to modernize how insurers, brokers, MGAs, and other financial players operate through intelligent underwriting, seamless policy management, and digital engagement platforms. With clients across Europe, the Middle East, and North America, we are redefining how the industry delivers value through technology.

⸻

What You Will Do

As a Sales Intern, you will help expand our global client base by introducing our SaaS products to insurance companies, brokers, and fintech organizations. You will work alongside experienced sales and product professionals and gain hands-on experience in enterprise sales.

Your responsibilities will include:
• Researching and identifying potential clients in target markets
• Assisting with outbound communication (email, LinkedIn, etc.)
• Supporting product presentations and demo meetings
• Participating in sales discovery and proposal preparation
• Updating CRM records and sales documentation
• Collaborating with the marketing team on outreach campaigns
• Learning about SaaS sales, insurance industry trends, and client needs

⸻

Requirements
• Strong interest in B2B sales, SaaS, or the insurance/fintech industry
• Upper-intermediate or higher English level (written and spoken)
• Great communication and research skills
• Self-motivated, curious, and eager to learn
• Basic understanding of software products is a plus
• Previous sales or internship experience is a bonus, but not required

⸻

What We Offer
• Real-world experience in international SaaS sales
• Opportunity to grow into a Junior Sales Manager role
• Mentorship and training in the insurtech and fintech space
• Supportive team and career development path

Join us and start your career in tech sales with a team that supports your growth. Apply now!

Responsibilities

• Create and maintain reporting and analytical dashboards that provide key business insights
• Search for insights and patterns through data analysis
• Based on the analysis results, make conclusions for the business
• Build interactive dashboards

Requirements

• 4+ years of experience as a Data Analyst
• 4+ years of hands-on experience with SQL
• Experience with data visualization tools (Tableau, Power BI, Looker or similar)
• Strong logical and critical thinking skills
• Attention to detail and structured approach to work
• English Intermediate and higher
• Proactive mindset and genuine interest in your work

Will be a plus

• Experience with Python for data analysis and scripting
• Experience with R for statistical analysis
• Familiarity with n8n or similar workflow automation tools

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays according to current legislation
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

Project description

Applying to the position, you may join one of the most respected and fastest growing institutional investors in the world. Our client is a professional investment management organization that globally invests the funds to ensure long-term sustainability. The company invests in all major asset classes, including public equity, private equity, real estate, infrastructure and fixed-income instruments, and currently has offices in Toronto, London, Hong Kong, New York, São Paulo, Luxembourg and Mumbai.
Client attracts and selects high-caliber individuals from top-tier institutions around the globe. Join our team and look forward to:
• Diverse and inspiring colleagues and approachable leaders
• Stimulating work in a fast-paced, intellectually challenging environment
• Accelerated exposure and responsibility
• Global career development opportunities
• Being motivated every day by important social purpose and unshakable principles
• A deeply rooted culture of Integrity, Partnership and High Performance
If you share a passion for performance, value a collegial and collaborative culture, and approach everything with the highest integrity, here's an opportunity.

Responsibilities

Manage timelines/deliverables within the team towards the successful delivery of projects.

Design software solutions by interacting with portfolio managers, traders, operations staff and peers to understand requirements.

Develop solutions that are in line with client's technology biases, deliver efficiency and scalability, and enable new trading activities.

Provide knowledge transfer to team members and support staff through application demos, walkthroughs, and documentation.

Skills

Must have

Experience in Python in an enterprise environment, covering the whole development life cycle

Experience with web development using React

Agile/scrum/Jira/confluence/Git

Experience with Cloud technologies, preferably AWS (S3, Athena, EKS, EC2, Redshift, CloudWatch, Step Functions)

Proficiency in CI/CD pipelines

Unit and integration testing

Airflow

SQL

Terraform

Node.js

Nice to have

Capital market experience

Experience with BI tools, preferably QuickSight.

Experience with terraform for Infrastructure as code and cloud provisioning.

Experience with Jupyter notebooks for data analysis and reporting.

Languages

English: C1 Advanced

We're hiring a Software Engineer and Security Researcher to help build our top-tier cybersecurity product. This is a hybrid role by design: a strong software engineer who also brings a deep cybersecurity background. Strong engineering velocity is how features get

shipped; serious security expertise is how those features get shipped right. You should have an understanding of how attackers and defenders actually operate.

The product space is CSPM/CNAPP-related, but extends beyond it. Expect to work across cloud posture, identity, attack paths, prioritization, detection, and adjacent areas as the product

evolves. The pace is high. AI is part of how we work, every day.

Responsibilities

• Design, build, and ship product features end-to-end: from security research to

  architecture and production code to release.

• Apply cybersecurity expertise to every feature decision: what to detect, how to model

  risk, what makes a finding actionable, where customers will be misled by noise, and how

  to translate raw cloud signal into something a security team can trust and act on.

• Own cloud security capabilities across CSPM and beyond: posture, identity, attack

  paths, severity/prioritization, detections, and emerging areas of the platform.

• Drive AI into the development loop. Use coding agents and LLM tools as a core part

  of how you design, prototype, build, debug, review, and document. Write strong prompts,

  evaluate outputs critically, and turn AI-generated work into production-quality code and

  logic.

• Move fast, with judgment. Make tradeoffs explicit, ship iteratively, and learn from real

  customer signals.

• Collaborate closely with product, research, and engineering peers: clear written specs,

  sharp communication, clean handoffs, customer-facing rationale.

Requirements

• 5+ years as a software engineer. You design systems, write production code, reason

  about reliability and edge cases, and own delivery end-to-end.

• Strong cybersecurity foundation. You understand threats, controls, identity, cloud risk,

  and why a “finding” is or isn’t worth a customer’s attention. This is what makes your

  feature decisions land.

• Hands-on experience developing with AI / AI-driven development. This is a MUST.

  You have meaningfully shipped work where coding agents, LLM tools, or in-IDE AI

  assistants were a core part of how you built it. You can speak in detail about what

  worked, what didn’t, and how you got real leverage out of these tools.

• Experience with at least one major cloud platform (AWS preferred; Azure or GCP also

  valid).

• Comfortable operating at high pace: small batches, fast iteration, willingness to cut

  scope to ship, calm under pressure.

• Strong communication: you can explain engineering and security tradeoffs to both

  technical and non-technical stakeholders.

Nice to Have

• Experience building CSPM/CNAPP products, cloud security detection/analytics

  pipelines, or other top-tier security products.

• Experience building or fine-tuning AI-powered developer workflows: custom agents,

  pipelines, evals, internal AI tooling, prompt frameworks.

• Familiarity with cloud telemetry/log sources and correlating security signals across

  configuration, identity, and activity.

• Infrastructure-as-Code (e.g., Terraform) and cloud-native development experience.

• Prior security research background: vulnerability research, threat research, or detection

  engineering.

About the Role

We are building a production-grade AI Operations Platform focused on infrastructure, orchestration, and real-world AI systems — not simple AI wrappers.

We are looking for a highly capable Full-Stack Engineer with strong experience in AI agents, Node.js, NestJS, and MongoDB. This role is ideal for someone who enjoys building scalable systems, values clean architecture, and takes ownership of features from design through production.

What You'll Do

• Design, build, and maintain AI-driven platform capabilities and agent workflows
• Develop scalable backend services using Node.js and NestJS
• Design and optimize MongoDB schemas, indexing strategies, and data models
• Build and maintain frontend features using React and Next.js
• Collaborate on system architecture and technical decisions
• Integrate AI services, tools, and agent frameworks into production workflows
• Ensure code quality, maintainability, and performance across the stack
• Participate in deployment, monitoring, and operational improvements
• Work closely with product and engineering teams to deliver high-quality solutions

Technical Requirements

Must Have

• 5+ years of professional software development experience
• Hands-on experience building AI agents or AI-powered workflows
• Strong expertise in Node.js and NestJS
• Strong experience with MongoDB, including:
  • Data modeling
  • Indexing strategies
  • Query optimization
• Experience with React and/or Next.js
• Understanding of REST APIs and modern web architectures
• Experience building and maintaining production systems
• Familiarity with cloud environments and deployment workflows
• Experience working with Git-based development processes

Nice to Have

• Experience with AI orchestration frameworks
• Experience with vector databases and RAG systems
• Experience with Docker and containerized deployments
• CI/CD pipeline experience
• Experience with observability, monitoring, and logging tools
• Startup or fast-paced product development experience

Who You Are

• Professional and patient communicator
• Comfortable collaborating across technical and non-technical teams
• Strong ownership mentality
• Reliable, independent, and focused on delivery
• Passionate about clean architecture and separation of concerns
• Comfortable using AI-assisted development tools such as Cursor, Copilot, Claude Code, or similar
• Able to balance speed, quality, and maintainability

What We're Looking For

We're seeking an engineer who thinks beyond implementation details and understands how systems fit together. You should be comfortable making architectural decisions, improving existing solutions, and taking responsibility for delivering production-ready software.

If you're excited about building real AI infrastructure and scalable systems, we'd love to hear from you.

We’re looking for a reliable, Finance and Admin Operations Specialist - Detail-oriented and Analytical thinking team member to support our daily financial operations.

Ideal for candidates with finance, admin, or accounting experience who want to grow their skills and contribute to impactful work.

Job Responsibilities

• Maintain financial trackers, prepare monthly reports, and manage bank payments.
• Reconcile invoices against bank transfers, hourly reports, and internal records.
• Actively develop and implement AI automation to streamline manual workflows.
• Manage vacation balances, employee agreement records, and payment-related queries.
• Provide proactive customer updates via email and maintain daily team communication.
• Utilize advanced Google Sheets skills and various accounting/financial systems.
• Leverage experience in international team environments and proficiency in Notion.
• Apply AI expertise or active coursework to optimize financial and admin processes.

Requirements

• Basic understanding of finance or accounting
• Strong Excel/Google Sheets skills
• Attention to detail, Analytical thinking and strong organizational habits
• Proactive, responsible, and ready to learn
• English level B2 or higher, Ukrainian native

We offer:

• A vacation package to support work-life balance
• A wellness package to promote health and wellbeing
• Access to learning courses and professional development resources
• Opportunities for growth and advancement within the team

About DICEUS:

DICEUS is a product company focused on building innovative SaaS solutions for the global insurance and financial services markets. Our mission is to modernize how insurers, brokers, MGAs, and other financial players operate through intelligent underwriting, seamless policy management, and digital engagement platforms. With clients across Europe, the Middle East, and North America, we are redefining how the industry delivers value through technology.

What You Will Do:

As a Lead Generation specialist and Sales Intern, you will help expand our global client base by introducing our SaaS products to insurance companies, brokers, and fintech organizations. You will work alongside experienced outbound sales, product professionals and gain hands-on experience in enterprise sales.

Your responsibilities will include:

• Conduct research to identify potential leads and target companies.
• Generate and qualify leads using channels like LinkedIn, email outreach, and prospecting tools.
• Maintain and update lead information in the CRM system.
• Support the sales team with data, insights, and research.
• Assist in creating sales materials, email templates, and client presentations.
• Help build outreach campaigns based on target markets and ICP (Ideal Customer Profile).

Requirements:

• Strong interest in B2B tech sales and lead generation.
• Upper-Intermediate or higher level of English (both written and spoken).
• Good communication and interpersonal skills.
• Detail-oriented, proactive, and eager to learn.
• Basic understanding of CRM systems (e.g., HubSpot, Salesforce) is a plus.
• Previous experience with LinkedIn or email prospecting tools is a plus.

We offer:

• Remote work with flexible hours.
• Сareer path with transparent growth
• Hands-on experience in international sales and SaaS lead generation.
• Professional mentorship and training opportunities.
• Friendly and collaborative team environment.
• Growth opportunities within the company.

Join us and start your career in tech sales with a team that supports your growth. Apply now!

Who We Are?
Altum is a Ukrainian software development house that supports digital agencies and startups across the US and Western Europe with technical expertise. We focus on innovation, scalability, and quality to help businesses grow.

As part of Altum, DevOut Labs is a WordPress white-label development team delivering high-quality websites for US-based marketing agencies. While hiring is managed under Altum, this role is for DevOut Labs.
More info: devoutlabs.com

Why join us?

• Structured training — no prior experience required
• Fast career growth opportunities
• Minimal bureaucracy — your ideas matter
• Mentorship and support from experienced team members
• Growth based on your performance and results

What you need:

• Basic analytical skills
• Attention to detail
• Responsibility and self-discipline
• Willingness to learn and work with data
• Experience with research tools is a plus, but not required

What you’ll do:

• Search for and verify contacts (LinkedIn and other sources)
• Work with automation tools (training provided)
• Assist with research on potential leads
• Analyze simple data to improve results
• Meet assigned KPIs

What you get:

• Fully remote work
• Salary reviews based on performance
• Career growth opportunities
• Supportive and open team environment
• Challenging tasks that help you grow
  
  Recruitment stages:
• Initial Interview — approx. 15 min;
• Interview with Sales Manager;
• Interview with CEO — up to 30 min;
• Final feedback;

We're Gypsy Collective — a digital entertainment team that transforms work into an expedition. For five years, we've been charting new territories and creating our path instead of following others. Now we're looking for someone to lead our affiliate channel into its next frontier.

If you've built affiliate pipelines from scratch, know how to close a CPA deal in your sleep, and can smell low-quality traffic before it hits the dashboard — keep reading.

Your expedition

As Head of Affiliates, you own the entire affiliate channel — strategy, team, deals, traffic quality, and results. You're not here to manage a spreadsheet. You're here to build a machine.

📅 Your adventures include:

• tier-1 GEO experience: hands-on experience with Tier-1 markets, traffic quality, partner expectations, competition, and scaling logic;
• deal-making: ability to negotiate, close, test, and scale CPA / RevShare / Hybrid deals;
• affiliate acquisition: ability to find and onboard strong affiliates through networks, events, tools, forums, social media, CRM, and direct outreach;
• traffic & profitability analysis: strong understanding of FTD, profit, conversion, retention quality, ROI, caps, reconciliations, and traffic scaling;
• team management: experience leading affiliate managers, setting KPIs, reviewing pipelines, tracking performance, and holding the team accountable;
• deal funnel ownership: ability to manage partner flow from lead → negotiation → approval → test cap → scale / reject;
• risk & fraud control: ability to detect low-quality traffic, fraud signals, suspicious patterns, and compliance risks;
• reporting discipline: ability to provide clear updates on FTD, profit, partner pipeline, traffic quality, risks, and next steps;
• strong negotiation skills: payout deductions, price adjustments, cap / deal terms renegotiation.

🧭 What makes you a great match:

• 3+ years of hands-on experience in affiliate marketing or campaign management (iGaming preferred);
• 2+ years in a team lead or head-of role — managing people, pipelines, and performance;
• lead and develop a team of affiliate managers: set KPIs, review pipelines, track performance, and keep everyone moving in the right direction;
• own the full deal funnel — from lead to negotiation to approval to test cap to scale or cut;
• find and onboard strong affiliates through networks, events, forums, social media, and direct outreach;
• negotiate, close, and renegotiate CPA / RevShare / Hybrid deals — including payouts, caps, and terms;
• dive deep into FTD, profit, conversion, retention quality, ROI, and reconciliations to make fast, confident calls;
• detect fraud signals, suspicious traffic patterns, and compliance risks before they become problems;
• deliver clear, structured reporting on partner pipeline, traffic quality, risks, and next steps — no fluff.

Our Benefits: 

💸 Flexible payment options: choose the method that works best for you;

🎁 Financial perks: Bonuses for holidays, B-day, work milestones and more - just to show we care;

📈 Learn & grow: We cover courses and certifications — and offer real opportunities to grow your career with us;

🥐 Benefit Сafeteria: Choose what suits you — sports, language courses, therapy sessions, and more;

🎉 Stay connected: From team-building events to industry conferences — we bring people together online, offline, and on stage;

💻 Modern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow;

🕘 Your schedule, your rules: Start your day at 9, 10, or even 11 — we care about results, not clock-ins.

Join us in developing a data science and ML offering for a comprehensive workforce management platform serving enterprises across industries and regions. We are looking for a Senior Data Scientist to own the direction and delivery of the Intelligence Pack. This analytical and ML layer turns platform data into predictive value for customers.

This is the first dedicated data science hire on the project. You will set standards, shape the roadmap in partnership with the Product team, and deliver much of the work yourself – across the full analytics lifecycle: from data architecture and predictive insights to customer-facing dashboards. The role requires a strong combination of technical depth, product mindset, and the ability to work autonomously across multiple stakeholders.
Enterprise SaaS platform for workforce management and talent acquisition.

Requirements

• Strong applied data science skills: building predictive models, surfacing patterns, and shipping ML/AI features into production
• Excellent SQL and data modelling skills; ability to design, refactor, and optimise warehouse structures
• Proven experience delivering customer-facing dashboards (Metabase or similar) where accuracy and performance both matter
• Hands-on experience with query optimisation, version control, and structured analytics development practices
• Product-minded approach: ability to think about users, value, and trade-offs as naturally as about schemas
• Experience helping define the product direction or roadmap for a data product, intelligence layer, or analytics offering
• Credibility to set standards and lead through influence as a senior individual contributor
• Strong communicator across product, engineering, commercial, operations, and customer audiences
• Comfortable engaging directly with customers on reporting and insights
• Upper-Intermediate English level or higher

Would Be a Plus

• Experience introducing tooling and processes that speed up analytics development while improving quality and consistency
• Experience working across analytics engineering, business intelligence, and data science disciplines within a single role
• Experience supporting customer-facing analytics, reporting, or intelligence products
• Interest in growing a data capability and taking on broader leadership responsibilities as the function scales

Responsibilities

• Own the long-term direction of the Intelligence offering, spanning data models, analytics, and customer-facing insights
• Partner with the Product team to build and evolve the data science roadmap
• Design and evolve the data architecture and canonical data model underpinning Intelligence
• Develop and ship data science work: predictive signals, pattern detection, and automated insights
• Design and deliver dashboards that customers trust and rely on
• Own analytics engineering end-to-end: modelling data, optimising queries, versioning work, and reviewing changes before they reach customers
• Establish architectural principles, analytical standards, and ways of working that allow Intelligence to scale
• Work closely with Engineering to ship Intelligence features into the product
• Engage directly with customers to understand reporting needs, explain insights, and validate value
• Support Commercial and Operations teams with insights that underpin upsell, renewal, and decision-making
• Provide insights and what-if analysis tooling for C-Suite customers

We are an iGaming company with 3+ years of experience, 1,500+ team members, and a portfolio of 11+ successful products in Tier 1–3 markets. We are actively scaling new products and markets, building strong affiliate ecosystems, and strengthening our position within the industry.

ABOUT THE ROLE

We are looking for an experienced Coach / Business Trainer to join our VIP Department and help elevate communication quality, service standards, and team performance.

This role is ideal for a professional who goes beyond delivering training sessions. We are looking for someone who can build effective development systems, improve VIP communication standards, and drive measurable improvements across the team.

WHAT YOU WILL DO

• Assess the current skills, competencies, and development needs of VIP Managers
• Design, implement, and continuously improve onboarding and training programs
• Conduct training sessions, workshops, and individual coaching sessions
• Develop communication standards, scripts, training materials, and guidelines
• Improve the quality of interactions with VIP and Platinum players
• Help shape and maintain a premium customer experience throughout the player lifecycle
• Analyze real communication cases and identify opportunities for improvement
• Provide ongoing feedback, mentorship, and support to team members
• Monitor training effectiveness and implement best practices to improve performance
• Introduce premium service standards and customer-centric communication approaches

WHAT WE ARE LOOKING FOR

• 3+ years of experience as a Coach, Business Trainer, Learning & Development Specialist, or similar role
• Proven experience building training systems and development programs from scratch
• Strong communication, coaching, and facilitation skills
• High emotional intelligence and ability to work with different personality types
• Experience training client-facing teams, such as VIP, Sales, Retention, Customer Support, or Account Management
• Understanding of premium service principles, retention strategies, and customer psychology
• Ability to transform insights into actionable development plans and measurable improvements
• Strong organizational skills, leadership mindset, and ability to work independently
• Fluent Russian is mandatory
• Experience in iGaming, VIP Management, Retention, Luxury Services, or Hospitality will be considered a strong advantage

WHO WILL SUCCEED IN THIS ROLE

• Someone who is passionate about developing people and building high-performing teams
• Understands VIP client expectations and communication psychology
• Can create scalable training processes and quality standards
• Combines analytical thinking with strong interpersonal skills
• Focuses on measurable business impact rather than training for the sake of training

WHY JOIN US

• Fully remote work: Monday–Friday, 10:00–19:00 (UTC+2)
• Competitive salary aligned with your expertise and contribution
• Paid vacation, sick leave, and an additional birthday day off
• Professional growth and continuous development opportunities
• Internal knowledge-sharing sessions and company events
• Fast decision-making processes without excessive bureaucracy
• Freedom from micromanagement and rigid hierarchies
• Opportunity to influence VIP service standards and team development strategy
• Dynamic environment with ambitious goals and expansion plans

• Project Description:

  Applying to the position, you may join one of the most respected and fastest growing institutional investors in the world. Our client is a professional investment management organization that globally invests the funds to ensure long-term sustainability. The company invests in all major asset classes, including public equity, private equity, real estate, infrastructure and fixed-income instruments, and currently has offices in Toronto, London, Hong Kong, New York, São Paulo, Luxembourg and Mumbai.
  Client attracts and selects high-caliber individuals from top-tier institutions around the globe. Join our team and look forward to:
  • Diverse and inspiring colleagues and approachable leaders
  • Stimulating work in a fast-paced, intellectually challenging environment
  • Accelerated exposure and responsibility
  • Global career development opportunities
  • Being motivated every day by important social purpose and unshakable principles
  • A deeply rooted culture of Integrity, Partnership and High Performance
  If you share a passion for performance, value a collegial and collaborative culture, and approach everything with the highest integrity, here's an opportunity.

   

• Responsibilities:

  • Manage timelines/deliverables within the team towards the successful delivery of projects.
  • Design software solutions by interacting with portfolio managers, traders, operations staff and peers to understand requirements.
  • Develop solutions that are in line with client's technology biases, deliver efficiency and scalability, and enable new trading activities.
  • Provide knowledge transfer to team members and support staff through application demos, walkthroughs, and documentation.

   

• Mandatory Skills Description:

  • Experience in Python in an enterprise environment, covering the whole development life cycle
  • Experience with web development using React
  • Agile/scrum/Jira/confluence/Git
  • Experience with Cloud technologies, preferably AWS (S3, Athena, EKS, EC2, Redshift, CloudWatch, Step Functions)
  • Proficiency in CI/CD pipelines
  • Unit and integration testing
  • Airflow
  • SQL
  • Terraform
  • Node.js

Наш клієнт, Growe, провідна консалтингова компанія та група сервісів у сфері iGaming і розваг. Вони створюють стратегії, що працюють, та рішення, які масштабуються. Поєднуючи стратегічне бачення з практичним досвідом, Growe допомагає бізнесам орієнтуватися в динамічній індустрії, відкривати нові можливості, виходити на нові ринки та досягати сталого зростання.

Ідеально для тих, хто прагне:

• Керувати та координувати команду L1 support інженерів;
• Забезпечувати високу якість підтримки та дотримання SLA;
• Покращувати процеси інцидент-менеджменту та робочі флоу;
• Забезпечувати операційну ефективність та постійне вдосконалення процесів;
• Співпрацювати з L2/L3, SRE та DevOps командами.
   

Досвід, який стане твоєю перевагою:

• 3+ роки досвіду в Technical Support, Service Desk або NOC середовищах;
• 1+ рік досвіду на позиції Team Lead або Senior Support спеціаліста;
• Досвід управління 24/7 support-операціями та змінними командами;
• Сильний досвід роботи з Jira або подібними ticketing-системами;
• Досвід роботи з monitoring tools (наприклад, Grafana або аналогами);
• Сильний досвід інцидент-менеджменту та обробки ескалацій;
• Досвід моніторингу SLA, черг та беклогів інцидентів;
• Досвід координації ескалацій до L2/L3 команд;
• Базове розуміння інструментів лог-аналізу;
• Базові знання SQL;
• Технічний бекграунд у одній з суміжних ролей (QA, DevOps, SRE або розробка) буде значною перевагою;
• Англійська мова рівня B2+ (письмова та розмовна).
   

Ми цінуємо:

• Сильні комунікаційні навички;
• Лідерські якості та вміння керувати командою;
• Високий рівень відповідальності та ownership;
• Сильні організаційні та пріоритизаційні навички;
• Вміння працювати у швидкому, динамічному середовищі.
   

Наші клієнти пропонують конкурентні переваги для підтримки вашого професійного та особистого зростання, зокрема:

• Орієнтація на здоров’я та добробут;
• Глобальне медичне страхування;
• Можливості для зростання;
• Програми бенефітів (компенсація спорту / стоматології / психолога тощо);
• Бонуси за досягнення результатів;

• Динамічне робоче середовище.

   

Долучайся - і нехай твоя історія зростання розпочнеться.

English version:

Our client, Growe, is a leading business advisory and services group in iGaming and Entertainment. Сreators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, Growe helps businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth.
 

Perfect for those who aim to:

• Lead and coordinate a team of L1 support engineers in a 24/7 shift model;
• Ensure high-quality support operations and SLA compliance;
• Act as a key escalation point for critical incidents;
• Improve incident management processes and workflows;
• Drive operational excellence and continuous improvement;
• Collaborate with L2/L3, SRE, and DevOps teams;
• Build a strong, accountable, and high-performing support team.
   

Experience you’ll need to bring:

• 3+ years of experience in Technical Support, Service Desk, or NOC environments;
• 1+ year of experience in a Team Lead or Senior Support role;
• Experience managing 24/7 support operations and shift-based teams;
• Strong experience with Jira or similar ticketing systems;
• Experience with monitoring tools (e.g., Grafana or similar);
• Strong incident management and escalation handling experience;
• Experience monitoring SLAs, queues, and incident backlogs;
• Experience coordinating escalations to L2/L3 support teams;
• Basic understanding of log analysis tools;
• Basic SQL knowledge;
• Technical background in a related role (QA, DevOps, SRE, or software development) will be a strong advantage;
• English level B2+ (written and spoken).
   

It's a perfect match if you have those personal features:

• Strong communication skills;
• Leadership and team management abilities;
• High sense of ownership and accountability;
• Strong organizational and prioritization skills;
• Ability to work in a fast-paced environment.
   

Our clients offer competitive benefits to support your professional and personal growth, including:

• Health & Wellness Focus;
• Global Medical Coverage;
• Growth Opportunities;
• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
• Performance-Driven Rewards;
• Dynamic Work Environment.
   

Apply, and let your growth journey begin.