Jobs at Djinni

We are looking for a highly skilled, client-focused Account Manager to oversee and expand relationships within their own VIP base. In this role, you will manage your own dedicated VIP portfolio, focusing on cultivating loyalty and long-term engagement with the same high-value clients. This position demands a strong mix of personalized customer engagement, data-driven insights, and strategic account growth. The successful candidate will be proactive, analytical, and capable of delivering tailored experiences that strengthen loyalty, enhance satisfaction, and drive consistent revenue growth.

Requirements
- Previous experience in VIP (iGaming or betting industry experience is a plus).
- Strong communication skills, both written and verbal, with the ability to adapt across different channels.
- Analytical mindset with proficiency in working with KPIs, reports, and CRM systems.
- Target-driven with proven ability to implement upselling or cross-selling strategies.
- Fluency in English.

Responsibilities
- VIP Relationship Management: Manage a dedicated portfolio of VIP clients, maintaining daily communication and building long-term loyalty by consistently engaging with the same high-value clients from your personal base.
- Multi-Channel Communication: Maintain regular contact with clients through emails, phone calls, and messengers, adapting tone and strategy to suit customers’ needs.
- Data & Metrics: Analyze client behavior and key metrics to identify opportunities for growth, retention, and reactivation.
- Upsell Strategy Development: Create and execute tailored upselling strategies to maximize clients’ value and increase revenue.
- Reporting: Prepare detailed reports on account performance, trends, and campaign outcomes.
- Cross-Department Collaboration: Work closely with other teams to coordinate strategies and deliver seamless customer experiences.

Working conditions
- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.

We are looking for a strategic, data-driven, and operationally strong Head of Sales to lead and scale our outbound sales division across Tier-1 markets.

This is a high-impact leadership role focused on building scalable outbound sales systems, increasing player monetization, and driving VIP conversion across multiple GEOs.

The role was created as part of separating VIP and Sales into two dedicated verticals, giving the future Head of Sales full ownership over outbound revenue generation, CRM-driven sales operations, and sales infrastructure development.

Requirements
- 3+ years of leadership experience as Head of Sales, Call Center Director, Sales Operations Lead, or similar management roles
- Strong background in high-risk or high-volume industries such as iGaming, FinTech, Crypto, Dating, Telemarketing, Luxury Services, or Concierge businesses
- Proven experience building or restructuring outbound sales departments and operational frameworks
- Hands-on experience selecting, implementing, and configuring CRM systems from scratch, including process architecture, segmentation, automation, and routing logic
- Strong understanding of outbound sales infrastructure, predictive/power dialers, CRM-driven workflows, and messaging systems
- Proven success working with Tier-1 GEOs (Western Europe, Canada, Australia/New Zealand) and understanding local customer psychology and premium-client communication standards
- Strong analytical and data-driven mindset with advanced understanding of LTV, CAC, ARPU, Churn, Conversion Rate, and retention metrics
- Experience managing high-volume outbound teams and scaling operational performance
- Ability to combine strategic thinking with hands-on operational leadership
- Strong people-management and leadership skills with experience developing managers and team leads
- English level B2+ is mandatory
- Additional Tier-1 languages will be considered a strong advantage

Responsibilities
- Take full ownership of outbound sales performance, player conversion into VIP segments, and initial revenue generation across multiple GEOs
- Build, scale, and optimize the Sales department structure starting from an existing team of 10 agents
- Set, monitor, and improve KPIs related to revenue, deposits, conversion rates, player activity, retention, and sales efficiency
- Manage multi-channel outbound communication systems including phone sales, auto-dialers, SMS, email, messengers, and CRM-triggered communication flows
- Research, select, configure, and optimize CRM systems tailored to operational and cross-functional business needs
- Implement CRM automation, routing logic, trigger-based communication scenarios, and personalized sales workflows
- Develop scalable segmentation systems based on player lifecycle, deposit behavior, value, engagement, and risk profiles
- Create personalized offer strategies focused on maximizing NGR, LTV, retention, and player profitability
- Establish communication QA frameworks, analytics infrastructure, reporting systems, and operational standards
- Develop sales playbooks, scripts, objection-handling frameworks, and communication standards for different customer segments and GEOs
- Lead hiring, onboarding, coaching, training, performance management, and leadership development for sales managers and team leads
- Collaborate closely with Operations, CRM, Product, VIP, Analytics, and Compliance teams

Working conditions
- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Unlimited vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
- Co-working space reimbursement to save your nerves from always working from home :)

Your Role

Requirements review

• Test plans/ test lists development
• FW test projects (C) development
• Test Automation scripts (Python) Development
• Contribution to test frameworks and test setup improvements
• GIT CI/CD integration
• Automated test results analysis and debugging

Your Profile
A degree in Computer Science, Computer Engineering, Radiotechnics or equivalent

• 3+ years of experience with embedded systems
• Deep understanding of embedded systems at bare metal level, specifically ARM Cortex-M MCUs
• Strong C language experience
• Experience with GIT implementation of CI/CD
• Good English level
• Experience with Infineon PSOC Devices, scripting in Python and/or Test Automation (plus)

Please send us your CV in English

We are looking for a Talent Acquisition Lead to strengthen our recruiting team for ensuring the development and training of the recruitment team to support their efficiency and compliance with modern recruitment standards.

Explore opportunities at JustMarkets and become a part of our team of professionals!

Responsibilities

• Leading recruiting unit and ensuring high quality of hire
• Management, mentoring and coaching of the recruitment team
• Effectively leading end-to-end recruitment process (pipeline, recruitment flow effectiveness etc)
• Ensure quality recruitment activities and deliverables are in line with recruitment KPIs
• Proactively identify opportunities for improvements in the Talent acquisition area
• Keep track of recruitment metrics and analytics
• Build and maintain strong relationships with candidates, hiring managers, and external partners within the Fintech industry to ensure a positive recruitment experience

Requirements

• 5 years in successfully handling end-to-end recruitment
• 2 years in managing recruitment team in a fast-paced environment
• In-depth experience in successfully sourcing and hiring quality candidates
• Being a ‘hands-on’ and goal-oriented person
• Strong project management, organizational and multitasking skills
• Client-orientation, highly responsive and customers oriented (service focused)
• Self-starter and highly motivated
• Ability to deal with ambiguity and changing priorities
• Critical thinker, problem-solver who focuses on continuous improvement
• English — Upper-Intermediate and higher

We offer

• Compensation for tax expenses of private entrepreneurs in Ukraine
• Qualified assistance and support for Ukrainian private entrepreneurs
• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays according to current Ukrainian legislation
• Medical insurance for employees
• Compensation for professional education and learning English
• Compensation for a sports subscription or sports equipment

QIT Software is looking for a Data Scientist for Luxury Real Estate Website. ( PART TIME)


Requirements:

- Strong experience in data analysis, research, or journalism — ideally within real estate, property, or luxury consumer markets
- Strong source-evaluation instincts: you can tell a credible, citable figure from an unverified claim and know when a second source is required
- Proficiency working inside CMS platforms (WordPress experience a plus) and comfort with AI-assisted content tools
- Excellent written English — able to turn raw data into clean, concise market commentary for a professional readership
- High attention to detail: you catch a figure that's been rounded differently across two sources, and you follow it up
- Self-directed and organised — capable of managing a rolling workload without close supervision, meeting regular weekly and quarterly deadlines
- Familiarity with the branded residences sector, luxury hospitality, or international property markets is a strong advantage
- Experience working with structured data from multiple formats (PDFs, web articles, press releases) preferred

Responsibilities:

- Review and audit existing market pages to ensure every data point is accurate, current, and properly sourced
- Cross-reference figures against primary sources — market reports, press releases, and news articles — flagging any that lack credible attribution
- Update market data using the internal AI builder and WordPress CMS on a rolling basis as new information becomes available
- Monitor inbound press releases and scraped news content, extracting relevant market figures and tagging them for ingestion
- Produce weekly market insight summaries highlighting notable data changes, emerging trends, and pipeline activity in the branded residences sector
- Compile quarterly reports synthesising market performance across key geographies, brands, and project types
- Maintain a source log that documents the origin, date, and confidence level of every figure on the platform
- Proactively identify gaps in coverage and surface recommendations for new data categories or geographies to track

We are looking for an experienced BI Analyst who will take ownership of building, maintaining, and optimizing our business intelligence infrastructure. The ideal candidate is passionate about data, analytics, and modern BI tools, and can translate complex data into actionable insights that drive business decisions.

HOW YOU WILL MAKE AN IMPACT

• Develop and maintain semantic data models in Power BI (Pro license or higher).
• Design and build reports and dashboards based on business requirements.
• Write complex DAX measures and calculations.
• Work with multiple data sources (databases, Google Sheets, etc.) and manage data connectivity (gateways).
• Administer Power BI, including managing permissions and RLS (Row-Level Security).
• Monitor BI trends and implement new Power BI features and AI capabilities into existing and new reports.
• Optimize performance and loading speed of reports and data models.
• Write and optimize SQL queries in BigQuery and MySQL (experience with ClickHouse is a plus).
• Use CTEs and window functions in query development.
• Collaborate with developers to define and document technical requirements for new data sources.
• Experience with Google Cloud Functions and Airflow is a strong advantage.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 2+ years of professional experience working with Power BI (not freelance projects).
• Hands-on experience with BigQuery and MySQL (ClickHouse is a plus).
• Strong proficiency in SQL (CTE, window functions).
• Practical experience in data modeling and report optimization.
• Understanding of data governance, access management, and RLS principles.
• Analytical mindset and attention to detail.
• Intermediate or higher level of English (for documentation and communication).

Nice to Have

• Experience with Tableau or Looker Studio.
• Background in Google Cloud Platform or other cloud ecosystems.
• Interest in implementing AI tools within BI systems.

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

SBC Performance drives scalable growth for brands ready to expand globally.

Working across eCommerce, health & wellness, education, and entertainment, our team helps brands acquire customers faster and scale across 26+ global markets.

We combine data-driven paid media, performance creative, and advanced analytics to turn marketing into a predictable revenue engine.
Direct partnerships with Meta, TikTok, Google, Bing, and Snapchat give you priority access to premium ad infrastructure.

Scale faster. Grow smarter.

We are looking for a Machine Learning Engineer to join our team and help us work with large-scale marketing and product data.

In this role, you will focus on analyzing data, building machine learning models, and generating insights that improve business processes and decision-making. You will also contribute to projects related to marketing performance and creative analysis, including video and computer vision tasks.

Responsibilities

• Analyze large-scale marketing and product datasets
• Build, test, and improve machine learning models
• Perform data preprocessing, feature engineering, and validation
• Develop data-driven hypotheses and support business decision-making
• Work on projects related to marketing performance and creative analysis
• Collaborate with analytics, product, and engineering teams 

Requirements

• 3+ years of experience in Machine Learning, Data Science, or similar roles
• Strong Python skills
• Experience with at least one of the following frameworks: PyTorch, TensorFlow, or scikit-learn
• Solid understanding of machine learning fundamentals, statistics, and data analysis
• Experience working with real-world datasets
• Good SQL skills
• English level B1+ (ability to read technical documentation and research materials)

Nice to have

• Experience working with marketing or advertising data
• Experience with video or image data, including computer vision tasks
• Experience with LLM or GenAI-related tasks
• Participation in Kaggle or similar competitions
• Basic understanding of MLOps or model deployment
• Experience with cloud platforms such as AWS, GCP, or Azure

What We Offer

• On-site / hybrid work format in our Prague office
• Competitive compensation
• Flexible working hours: we start our operation day between 9:00 — 11:00 CET
• All necessary equipment
• Paid vacation and sick leave
• Company events and multiple internal activities
• Open feedback and transparent, direct communication

Kindly review our company policies and GDPR compliance by following the link below :

sbc-performance.com/...​-privacy-for-recruitment

Overview

We are looking for a detail-oriented and motivated Business Analyst / Quality Assurance Specialist to join our team. This hybrid role is a great opportunity for someone who has completed a QA Academy, QA training program, or similar practical course and is ready to start their professional career.

No prior commercial experience is required, but candidates should have a basic understanding of QA processes, testing web applications, writing test cases, and documenting requirements.

This role is ideal for someone who can learn quickly, communicate clearly, organize information, and help ensure high-quality delivery of web applications.

Key Responsibilities

• Gather, analyze, and document business and functional requirements
• Help transform unclear or incomplete information into structured documentation
• Create user stories, process flows, diagrams, and acceptance criteria
• Collaborate with stakeholders, developers, and team members to clarify requirements
• Create and maintain test cases and test scenarios based on requirements
• Perform functional, regression, and exploratory testing of web applications
• Identify, document, and track defects through resolution
• Verify that delivered features meet business and technical requirements
• Maintain clear and consistent documentation across all deliverables
• Learn and follow team processes, tools, and quality standards

Requirements

• Completed QA Academy, QA bootcamp, QA training program, or equivalent hands-on QA course
• Basic understanding of software testing concepts and QA processes
• Ability to write test cases, test scenarios, and bug reports
• Basic understanding of web applications and how users interact with them
• Interest in business analysis, requirements gathering, and documentation
• Strong attention to detail and ability to organize information clearly
• Analytical thinking and problem-solving mindset
• Good written and verbal communication skills
• Willingness to learn, ask questions, and improve through feedback
• Familiarity with tools such as Jira, Trello, Excel, Google Sheets, or similar tools

Nice to Have

• Practice testing web applications during QA Academy or training projects
• Experience creating documentation, user stories, or acceptance criteria
• Basic understanding of Agile/Scrum processes
• Exposure to HR, recruiting, or business operations systems
• Basic understanding of APIs, databases, or backend systems
• Portfolio, training project, or sample test documentation

Experience Level

This is an entry-level role. We welcome candidates with no prior commercial experience, provided they have completed QA Academy or similar QA training and can demonstrate basic hands-on skills in software testing, documentation, and analytical thinking.

Candidates with internship, freelance, training project, or personal project experience are also encouraged to apply.

SBC Performance drives scalable growth for brands ready to expand globally.

Working across eCommerce, health & wellness, education, and entertainment, our team helps brands acquire customers faster and scale across 26+ global markets.

We combine data-driven paid media, performance creative, and advanced analytics to turn marketing into a predictable revenue engine.
Trusted by 200+ companies, managing $150M+ in ad spend.

Scale faster. Grow smarter.

We’re looking for a Senior Social Media Growth Manager who treats content as a growth channel, not a design exercise — someone who can turn social media into a scalable acquisition and engagement engine.

Key Responsibilities

• Full ownership of social media channels (primarily TikTok, Instagram, Facebook)
• Development and execution of content strategy, storytelling frameworks, and monthly content plans
• Copywriting and creation of CTAs focused on conversion and user action
• Hypothesis generation and testing across formats, rubrics, and content mechanics with structured learnings
• Briefing and coordination of designers, copywriters, media buyers, and video production teams
• Competitor research and continuous SMM market analysis
• Analytics tracking and interpretation: ER, CTR, Reach, Impressions, follower growth
• Content optimization based on performance data
• Ban and crisis management with fast response and clear processes

Requirements

• 2+ years of experience in SMM / Social Media Management (performance-driven preferred)
• Hands-on experience with TikTok, Instagram, and/or Facebook
• Strong copywriting skills with a focus on conversion
• Experience working with key metrics (CTR, ER, Reach, etc.)
• Ability to manage cross-functional teams and workflows
• Analytical mindset and data-driven approach
• Upper-Intermediate+ English

Nice to have

• Experience in affiliate marketing or performance marketing
• Experience working with paid traffic teams
• Understanding of funnels and user acquisition mechanics
• Experience with viral content formats and trends

What We Offer

• Remote work
• Competitive compensation (based on experience)
• Flexible working hours (start between 9:00–11:00 CET)
• All necessary equipment
• Paid vacation and sick leave
• Educational support: reimbursement for certifications, courses, and training
• Company events and internal knowledge-sharing activities
• Transparent communication and an open feedback culture

https://sbc-performance.com/notice-privacy-for-recruitment/

We are looking for a Performance Marketing Manager for our products in the eSports industry with experience in Google Ads and TikTok Ads, managing $100k+ monthly budgets across multiple GEOs. Experience in Gambling, Betting, Crypto, Gaming, or other regulated/high-risk verticals is highly preferred.

Requirements:

• Commercial work experience - 3+ years
• Experience as a hands-on PPC specialist - 3+ years.
• Google Ads — 3+ years
• TikTok Ads — 3+ years
• GA4 + GTM
• Proven experience in Gambling / Betting / Crypto / Gaming
• Confident working with TT Ads, Google Ads, and other PPC advertising platforms, understanding their advertising policies.
• Experience setting up tracking and end-to-end analytics
• Experience working with various GEOs.
• Fluent knowledge of funnel metrics: FTD, CPA, conversion to deposit, retention, CTR, CPC.
• Analytical mindset, independence, and the ability to multitask.
• Level of English  - Intermediate

Responsibilities:

• Set up and manage advertising campaigns in TT Ads, Google Ads, and other PPC advertising platforms.
• Research and segment audiences.
• Collect semantic keywords, analyze negative keywords, and differentiate between brand and non-brand traffic.
• Test creatives and formats, and provide recommendations for landing pages and content funnels.
• Set up tracking and end-to-end analytics: UTM, Click ID, GA4, GTM, Meta/TT Pixel.
• Check compliance and adherence to platform rules for each GEO, minimizing the risk of ad bans and rejections.
• Optimize campaigns using key metrics.
• Prepare weekly/monthly reports.

Must have:

• Hands-on PPC Specialist experience
• Strong TikTok Ads expertise.
• Budgets of 100k+ USD/month.
• Gambling / Betting / Crypto / Gaming experience.
• GA4 + GTM.
• Working with multiple GEOs.
• Understanding of FTD, CPA, and Retention.

What we could offer:

• 24 days of paid leave per year.
• 100% paid sick leave.
• Fixed rate + KPI 100-200%
• Full-time remote.
• Long-term collaboration.
• Sustainable business.
• Game and entertainment development company.

The Mission
Are you a cloud architect who finds beauty in a perfectly orchestrated pipeline? Do you believe that “manual” is a four-letter word? We are looking for a Senior SRE specialized in BI
Ecosystems to join our mission-critical Infrastructure team.
In this role, you won’t just “maintain” systems; you will be the master weaver connecting our advanced Data Analytics tools with a rock-solid, automated GCP/AWS backbone. You will bridge the gap between traditional Business Intelligence and modern Cloud Engineering, ensuring our data flows are fast, our visualizations are seamless, and our infrastructure is invisible.

What You Will Do
1. Master the Orchestration (GCP & GKE)
You will take full ownership of our Google Kubernetes Engine (GKE) clusters. This isn’t just about pods and services; you’ll manage advanced networking (VPC Service Controls, Shared VPC) and high-availability node configurations to ensure our data platforms never skip a beat.
2. Advance Data Architectures (Lakehouse)
You will design and support a unified Data Lakehouse architecture by integrating BigQuery and Cloud Storage. Your mission is to break down silos, ensuring that our raw data and analytical models coexist in a single, high-performance ecosystem. You will implement robust governance and security policies that ensure data quality and accessibility, providing a “single source of truth” that is both scalable and cost-effective
3. Evangelize Infrastructure as Code (IaC)
Our goal is 100% immutability. You will use Terraform to automate the entire lifecycle of our GCP resources—from Compute Engine and Cloud Run to Cloud SQL—ensuring consistency across Dev, Staging, and Production.
4. Empower DataViz Excellence
You will be the enabler for our Data Analysts. You’ll deploy, optimize, and scale Qlik Sense, Tableau, or Similars environments on GCP, handling everything from SSO/IAM authentication to high-performance connectivity with our backend data sources.
5. Hybrid Cloud & Legacy Modernization
Complexity is our playground. You will manage critical AWS resources (EC2, S3) and ensure seamless interoperability with GCP. Simultaneously, you will lead the charge in migrating legacy monolithic systems into modern, microservices-based architectures.
6. Data Engineering Collaboration
Working side-by-side with Data Engineers, you’ll help build and maintain robust pipelines using Cloud Dataflow, Cloud Composer (Airflow), and BigQuery. You ensure that the “plumbing”
of our data world is leak-proof and high-performing.
7. Reliability, Security & FinOps
● CI/CD: Design sophisticated pipelines (GitLab CI/GitHub Actions) integrating DevSecOps best practices.
● Observability: Implement deep monitoring using Google Cloud Operations Suite and Grafana.
● FinOps: Be the guardian of our budget, identifying and eliminating cloud waste through smart optimization.

Who You Are (Requirements)
● Cloud Expert: Proven experience managing complex environments in Google Cloud Platform (GCP) and AWS.
● Data Architect: Deep understanding of Data Lakehouse models and governance.
● Kubernetes Pro: Deep knowledge of GKE, including advanced networking and security policies.
● Terraform Ninja: Ability to write modular, scalable, and secure IaC.
● BI Infrastructure Savvy: Experience deploying and tuning enterprise visualization tools (Tableau, Qlik, or Power BI).
● Automation Mindset: Strong scripting skills (Python, Bash, or Go) and mastery of CI/CD engines.
● Data-Driven: Familiarity with Big Data tools like Airflow, BigQuery, and Dataflow.
● Security-First: Solid understanding of encryption, IAM roles, and network security standards.

Why Join Us?
● Impact: You are not a cog in the machine; you are building the machine.
● Tech Stack: Work with the latest tools in the Cloud and Data world (Lakehouse, GKE).
● Culture: We value technical excellence, proactive problem-solving, and a “fail fast, learn faster” mentality.
● Growth: We invest in your certifications and continuous learning.
Ready to redefine how BI meets SRE? If you are a builder who loves solving the puzzle of high-scale data infrastructure, we want to meet you.

Apply now and let’s build the future of data infrastructure together!

Key Responsibilities:

• Own the product roadmap and prioritize features based on business goals, user feedback, and market trends.
• Analyze player behavior, conversion funnels, retention metrics, and KPI performance.
• Work closely with development, QA, design, and data teams to deliver high-quality features on time.
• Optimize existing product functionality and introduce new tools to improve monetization, user experience, and operational efficiency.
• Conduct competitor analysis and stay up to date on iGaming industry trends and regulatory changes.
• Monitor and improve key product metrics (conversion rates, retention, ARPU, churn, etc.).
• Run A/B testing and participate in data-driven decision making.

Requirements:

• At least 2 years of hands-on experience as a Product Manager in the iGaming industry (preferably online casino).
• Proven experience operating and managing products on white-label solutions like SoftSwiss, TrueLabel, etc.
• Strong understanding of iGaming product funnels, player journeys, bonus systems, CRM tools, and game integration processes.
• Upper-Intermediate English level (B2+) — both written and spoken.
• Experience with Agile methodologies, roadmapping tools (Jira, Confluence, etc.), and analytics platforms (Google Analytics, Amplitude, Mixpanel, or similar).
• Data-driven mindset with the ability to turn insights into actionable product improvements.
• Excellent communication, stakeholder management, and prioritization skills.

We are looking for a skilled Middle Software Engineer who can independently design, build, and maintain full-stack web applications. The candidate is expected to write clean, maintainable code, collaborate effectively with the team, and take ownership of feature delivery from backend API design through to polished UI implementation.

Backend Requirements

Core Technologies

• PHP 8.1 — modern syntax, named args, enums, fibers
• PostgreSQL — complex queries, indexes, migrations
• Laravel 10 — routing, middleware, service providers
• RESTful API design — resources, status codes, versioning
• Eloquent ORM — relationships, scopes, eager loading
• Laravel Sanctum — SPA/token auth, CSRF protection

Expected Competencies

• Design and implement RESTful APIs following resource-based conventions
• Write and optimize Eloquent queries; avoid N+1 problems with eager loading
• Implement authentication and authorization using Sanctum and Laravel policies
• Manage database schema with Laravel migrations and seeders
• Use service classes, repositories, and dependency injection for clean architecture
• Write unit and feature tests with PHPUnit / Pest
• Work with queues and background jobs for async processing

Frontend Requirements

• Vue.js 3 — Composition API, script setup, reactivity
• SCSS/SASS — variables, mixins, BEM methodology
• Vuetify 3 — component library, theming, grid
• JavaScript ES6+ — async/await, modules, destructuring
• Pinia (Vue.js) — state management (preferred)
• Vite — build tooling, HMR, environment config
• Vuex — legacy state management knowledge
• WebSockets — real-time features (nice to have)
• Axios — HTTP client, interceptors, error handling
• yarn — package management, scripts, workspaces

Expected Competencies

• Build reactive, component-based UIs using Vue 3 Composition API
• Compose complex layouts and responsive interfaces with Vuetify 3 components
• Manage application state with Pinia; understand Vuex for legacy codebases
• Integrate REST APIs using Axios with proper error handling and loading states
• Write modular SCSS with variables, mixins, and BEM-style class naming
• Configure and optimize builds with Vite; understand environment variables
• Implement WebSocket connections for real-time features (chat, notifications) — desirable

DevOps & Infrastructure

• Git — branching strategy, rebasing, conflict resolution
• Docker — Dockerfile, docker-compose, multi-service setup
• GitHub — PRs, code review, Actions (CI/CD basics)
• Environment management — .env, secrets, staging vs prod

Expected Competencies

• Follow Git Flow or trunk-based branching; write descriptive commit messages
• Participate in code reviews on GitHub; address and give constructive feedback
• Run and configure multi-container apps with docker-compose
• Understand containerization concepts for consistent dev/staging environments

Code Quality

• Writes readable, self-documenting code
• Follows SOLID and DRY principles
• Performs code reviews with constructive feedback
• Maintains consistent code style (PSR-12, ESLint)

Collaboration

• Communicates blockers and estimates clearly
• Contributes to technical discussions and planning
• Mentors junior developers when needed
• Documents APIs, decisions, and complex logic

Problem Solving

• Debugs issues independently before escalating
• Breaks down complex tasks into deliverable chunks
• Considers performance and scalability implications
• Proposes solutions, not just problems

Ownership

• Takes full responsibility for assigned features
• Proactively identifies technical debt
• Participates in sprint planning and retrospectives
• Keeps PRs small, focused, and reviewable

Nice to Have

• WebSocket experience (Laravel Echo, Pusher, Socket.io)
• Familiarity with testing: PHPUnit, Pest, Vitest
• Redis — caching, sessions, queues
• TypeScript basics
• Experience with API documentation (Swagger/OpenAPI)
• Experience with Inertia.js or similar SSR adapters
• Basic CI/CD knowledge (GitHub Actions, pipelines)
• Understanding of software design patterns

Let’s start with a Hello 

This is a true hunting role focused on building and expanding affiliate partnerships from scratch. We are looking for proactive professionals who enjoy networking, initiating conversations, and creating new business opportunities rather than managing an existing partner portfolio.
We are currently expanding our Affiliate team and looking for several Affiliate Scouts who will help us identify new partnership opportunities and grow our affiliate network across LATAM, Uzbekistan, and Tier-1 markets.

This role is ideal for someone who enjoys networking, business development, relationship building, and discovering new growth opportunities.

Remote

Fixed Salary + Performance-Based Bonus System

Responsibilities

• Identify, approach, and onboard new affiliate partners within the iGaming industry.
• Actively source webmasters, SEO affiliates, influencers, streamers, media owners, and other traffic partners.
• Research and explore new traffic sources and partnership opportunities.
• Conduct cold outreach through Telegram, LinkedIn, email, social media, and industry communities.
• Build and maintain a strong network of affiliate contacts.
• Negotiate and establish mutually beneficial partnerships.
• Support the launch and growth of new affiliate collaborations.
• Contribute to the expansion of the company's affiliate presence across LATAM, Uzbekistan, and Tier-1 GEOs.
• Work with CPA, Revenue Share, and Hybrid partnership models.
• Monitor affiliate performance and traffic quality.
• Maintain accurate records of outreach activities and partnership pipelines.

Requirements

• Experience in Sales, Business Development, Lead Generation, Customer Acquisition, or Digital Services.
• Strong communication and networking skills.
• Comfortable with proactive outreach and relationship building.
• Experience using LinkedIn, Telegram, social media, and other sourcing channels to identify potential partners.
• Results-oriented mindset with a proactive and self-driven approach.
• Ability to work independently in a remote environment.
• Interest in Affiliate Marketing, Digital Marketing, and the iGaming industry.

Nice to Have

• Experience in Affiliate Marketing, Media Buying, Influencer Marketing, or Digital Marketing.
• Experience working with international markets.
• Knowledge of CPA, Revenue Share, and Hybrid business models.
• Spanish, Uzbek, or English language skills.
• Existing network within the affiliate or digital marketing ecosystem.

What We Offer

• Opportunity to work with international iGaming projects operating in global markets.
• Mentorship and support from experienced Affiliate leaders.
• Clear career growth opportunities within Affiliate and Business Development functions.
• Fully remote working environment.
• Fast-paced and entrepreneurial culture.
• Competitive compensation package with performance-based bonuses.
• Exposure to international partners, conferences, and networking opportunities.

Location

Remote

We welcome candidates from LATAM, Europe, Uzbekistan, CIS countries, and other regions worldwide.

Redefine the future of customer experiences. One conversation at a time.

At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.

Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are.

If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.
 

How You’ll Make an Impact

The Onboarding Technician is responsible for guiding new customers through the setup, configuration, and successful adoption of Nextiva’s platform. This role combines customer support, technical configuration, and product training to ensure a seamless onboarding experience.
 

Key Responsibilities

• Assist customers with initial account setup via phone and screen share
• Guide customers through login, configuration, and product functionality
• Configure accounts, call flows, and devices with accuracy and attention to detail
• Perform network checks and basic troubleshooting
• Test configurations to ensure successful implementation
• Deliver customer training on features and product usage
• Meet daily productivity and performance metrics (appointments, call handling, completion rates)
• Handle both inbound onboarding calls and scheduled appointments
• Cross-functional collaboration: Partner with teams such as Sales, Product Support, CRM, and other internal groups to improve the overall customer experience
   

AI & Future-Focused Responsibilities

• Demonstrate interest in AI tools and automation in customer support/onboarding workflows
• Collaborate with AI-driven onboarding systems by handling escalations or edge cases AI cannot resolve
• Contribute insights to improve AI onboarding agents based on real customer scenarios
• Adapt to a future-state environment where onboarding is increasingly AI-assisted and backend-focused
   

Qualifications

• Proficient English (written and verbal communication)
• Experience in a customer-facing or support role
• Strong problem-solving and troubleshooting skills
• Strong communication and active listening skills
• Commitment to delivering amazing customer service
• Attention to detail and time management
• Basic technical aptitude (software support, device setup, networking fundamentals)
• Ability to work evening/night shifts aligned to U.S. business hours (Mon-Fri 4:00 pm — 3:00 am Kyiv time)
   

Preferred

• Experience with CRM tools
• Microsoft Office proficiency
• VoIP experience preferred
• Basic networking knowledge
• Exposure to or curiosity about AI tools, automation, or prompt-based systems
   

Nextiva DNA (Core Competencies)

Nextiva’s most successful team members share common traits and behaviors:
 

• Drives Results: Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go.
• Critical Thinker: Data-driven,forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work.
• Right Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates.
   

What We Offer:

• A great opportunity to build a career in an international environment
• Highly competitive salary
• Health and life insurance after probation
• Career growth and development opportunities
• Ongoing internal training programs
• Friendly atmosphere and a professional, supportive team
   

At Nextiva, we’re committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career!