Jobs at Djinni

Requirements:

• 2+ years of experience with PHP (hands-on development).

• Solid experience with the Laravel framework.

• Knowledge of JavaScript (bonus if you’ve used ES2015+).

• Good HTML & CSS knowledge with 2+ years of experience in layout development.

• Experience with databases (e.g., MySQL, MongoDB, or others).

• Familiarity with package managers (composer, npm, yarn).

• Understanding of OOP and MVC architecture.

• English: Intermediate level (focus on written communication).

Nice to Have (but not required):

• Experience with modern tools: PHP8+, SASS, TypeScript, Webpack, Babel.

• Familiarity with version control systems like Git or SVN.

Responsibilities:

• Develop new applications, features, services, and APIs using Laravel and JavaScript.

• Create and maintain responsive, high-quality layouts using HTML and CSS.

• Stay up-to-date with new technologies, trends, and best practices in web development.

• Collaborate with team members to ensure efficient and high-quality internal processes.

• Participate in technical discussions and code reviews, applying critical thinking and contributing to the team’s growth.

• Focus on delivering clean, maintainable code with an emphasis on simplicity and usability.

What We Offer:

✔️ Stable and competitive salary with regular performance-based reviews.

✔️ Opportunities for career growth and continuous skill development.

✔️ Work on innovative projects using cutting-edge technologies.

✔️ A dynamic environment with minimal bureaucracy to focus on delivering results.

✔️ Professional bookkeeping and tax support.

✔️ Compensation for external English language training.

Why Join Us?

We’re a dynamic team passionate about creating impactful projects. At CUDEV, you’ll grow professionally while collaborating with experienced colleagues in an environment that fosters creativity, innovation, and continuous learning.
 

Mid-Level Flutter Developer | Full-Time | Security Systems (Johnson Controls / Visonic)

We’re looking for someone who wants to build meaningful, global products that keep people and businesses safe.
This is a full-time role with huge growth opportunities in an international company that values innovation, collaboration, and technical excellence.

What you’ll be doing

• Build and maintain cross-platform Flutter apps used worldwide.
• Work with a modern stack: Flutter, RxDart, Redux/Bloc, Firebase, REST APIs.
• Write clean, testable code and unit tests (we value quality over hacks).
• Take part in architecture decisions that impact thousands of users.
• Collaborate with an international, experienced team (designers, backend developers, QA).

What we expect

• 3+ years of professional experience in mobile (iOS/Android).
• Strong knowledge of Flutter architecture & widget lifecycle.
• Experience with Streams / RxDart and state management (Redux / Bloc / Provider).
• Familiarity with OOP, SOLID principles, and TDD.
• Comfortable integrating REST APIs and third-party services.

What we offer

• Salary: $2,500–$6,000 (depending on your level and skills).
• Remote-friendly (or work from our Kyiv office if you prefer).
• Flexible 8-hour workday (we value results, not time-tracking).
• 20 paid vacation days annually.
• Health insurance package.
• A growth-oriented environment with opportunities to level up fast.

About the project

You’ll be working on Visonic, a global leader in electronic security systems.
This isn’t just another mobile app — your code will power real products that protect people and businesses worldwide.

About Johnson Controls

Johnson Controls is a global leader in smart, sustainable building solutions, security, and fire protection. With over 140 years of innovation, we create technologies that enhance efficiency, safety, and comfort in buildings worldwide.

Job Title: Senior Architect – CRM Platform Ecosystem

Location: Remote
Reports to: СPO
Level: Senior / Principal 

About the Role

We are seeking an experienced Senior Architect to lead the architecture of our CRM Platform Ecosystem, driving the design and evolution of a scalable, modular, and API-first system that supports dynamic customer workflows, integrations, and analytics. You will play a strategic role in transforming our existing monolith into a maintainable, high-performing platform based on modern architectural principles such as Hexagonal Architecture, Event-Driven Design, and Domain-Driven Design.

You will work closely with the CO, engineering teams, product leaders, and external partners to create a CRM ecosystem that is future-ready, cloud-native, and deeply customizable.

Key Responsibilities:
• Design and oversee the implementation of the CRM platform architecture, ensuring alignment with business goals and technology strategy.
• Define architectural standards and lead the transition to a microservices or modular monolith architecture, as appropriate.
• Lead domain modeling and collaborate with product and engineering teams to apply Domain-Driven Design (DDD) practices.
• Architect and guide implementation of integration strategies including REST/GraphQL APIs, event buses (Kafka/RabbitMQ), and third-party services.
• Own decisions related to data architecture, including PostgreSQL modeling, replication, and performance optimization.
• Define and maintain architecture documentation, including diagrams, contracts, and interface specifications.
• Champion non-functional requirements such as performance, scalability, security, and fault-tolerance.
• Collaborate with DevOps to ensure the architecture is cloud-agnostic, containerized, and CI/CD friendly.
• Review and guide technical design decisions across multiple teams and enforce architectural best practices.
• Mentor developers, tech leads, and other architects in clean code, architectural thinking, and technical decision-making.

Requirements:

Must-Have 
• 8+ years of experience in backend or full-stack architecture, with at least 3 years in a senior or lead architect role. 
• Proven experience designing and evolving large-scale CRM platforms or complex enterprise systems. 

• Prior experience working with CRM-specific features such as workflows, custom fields, automation, or user segmentation. 
• Deep knowledge GoLang and PostgreSQL. 
• Hands-on experience applying Hexagonal Architecture, CQRS, Event-Driven Architecture, or similar paradigms. 
• Strong understanding of modular architecture, API versioning, and service orchestration. 
• Experience working in cloud environments (AWS, Azure, or GCP), with infrastructure as code principles. 
• Excellent communication skills and the ability to translate business needs into technical architecture. 

Nice-to-Have 
• Experience in  Flutter/Dart frontend architecture and integrating frontend with backend APIs. 
• Knowledge of PHP (Symfony), GraphQL, Redis, Kubernetes, and Elasticsearch. 

 
 We Offer:

• A fully remote role with flexible engagement (full-time or contract) – you can also choose to work in the office or in a hybrid format if you prefer
• An opportunity to influence and shape the architecture and overall direction of the AI product
• Work at a large product company with a wide range of in-house developed solutions, many of which have been leading the market for over 15 years
• Access to diverse internal projects, enabling you to develop various skill sets and show your potential in different areas
• A competitive compensation package that reflects your experience and skills, with opportunities for review based on performance

We are excited to offer you the opportunity to join our dynamic and free-spirit department, where experienced and talented individuals thrive. As a Web Analyst Trainee within our team, you’ll have the chance to showcase your skills and expertise.

In our team, we prioritize trust, creativity, and a results-oriented approach. We value continuous development, a money-making mindset, effective communication, and impact. Our mission is to attract the best experts in the field and ensure their success and satisfaction within our team.

WHAT YOU’LL DO

• Adding new brands into Data Base.
• Adding new brands / importing new brands from Data Base to websites.
• Setting Keitaro for new brands.
• Adding new brands into Voonix.
• Setting up postbacks.
• Monitoring of postbacks and fixing of dropped postbacks.
• Communication with partners (where necessary) regarding setting up postbacks.
• Checking the correctness of the transferred data.
• Setting and replacement of links in the tracker.
• Checking links for their correct statuses.

WHAT WE EXPECT FROM YOU

• English at the Upper-Intermediate level.
• Basic knowledge of SQL.
• Keitaro (or similar tracker) experience.
• Knowledge of Postman.
• Experience with Looker (Optional).
• Python (Optional).
• Voonix (Optional).
• Writing & maintaining documentation.
• Correct description of tasks according to the requirements of the stakeholders.
• Tasks creation, management and acceptance of deliverables.

HOW IT WORKS

• Stage 1: pre-screen with a recruiter.
• Stage 2: technical interview.
• Stage 3: test task.
• Stage 4: bar raising.
• Stage 5: reference check.
• Stage 6: job offer!

A trial period for this position is 3 months, during which we will get used to working together.

WHAT WE OFFER

• 28 business days of paid off
• Flexible hours and the possibility to work remotely
• Medical insurance and mental health care
• Compensation for courses, trainings
• English classes and speaking clubs
• Internal library, educational events
• Outstanding corporate parties, teambuildings

CoreWillSoft GmbH is a German-based company working on secure IoT software solutions and services. The mission of CoreWillSoft is to help businesses protect their assets, employees, and data by providing advanced software solutions and services in the security industry. 

We are looking for a Full-Stack Software Engineer (backend on Kotlin/Java) to work on our products and services that are being used by multiple businesses across Western Europe. Our team operates in a scaled agile approach across Europe with a headquarter in Bonn, Germany. It is responsible for the complete software development lifecycle; including ideation, implementation, and operation of the secure IoT software operating smart buildings and smart homes across the world. 

Join us to work on cool and innovative projects involving high-security hardware in a nice international and creative environment that allows you to learn and advance. 

We offer: 

• Great customer impact: the solutions you deliver will be used by thousands of large and small businesses. 
• Ability to shape the product, working, and delivery process 
• Great team spirit and Team Events 
• Agile and innovative environment 
• Cutting edge technology 
• Working on the latest Hardware 
• Convenient office or co-working, depending on your location 

Your skills: 

Backend: 

• 4+ years of experience with Kotlin and/or Java for backend development.  
• Strong experience with Spring Boot framework.  
• Experience with Docker and containerized applications.  
• Familiarity with cloud platforms such as AWS, Azure, or Google Cloud.  
• Experience in designing and consuming RESTful APIs.  
• Knowledge of microservices architecture and patterns.  
• Experience with on-premise and cloud-based deployments.  
• Proficiency in secure coding practices and understanding of security best practices for backend systems.  
• Familiarity with scalability strategies and performance optimization in backend services.  
• Knowledge of monitoring and observability tools (e.g., Prometheus, Grafana, ELK).  
• Familiarity with CI/CD processes, including GitHub Actions, GitLab CI, or similar tools.  
• Experience with version control systems (e.g., Git).  
• Experience with database technologies, both relational (e.g., PostgreSQL) and NoSQL (e.g., MongoDB). 

Nice to have: 

•  Experience with React.js for building business applications (forms, lists, controls). 
• Experience with modern frontend development tools (e.g., Webpack, Babel, npm). 
• Strong understanding of HTML5, CSS3, and JavaScript/TypeScript. 
• Understanding of state management frameworks (e.g., Redux). 
• Knowledge of additional programming languages or tools. 
• Experience in system architecture design and understanding of distributed systems.   
• Proficiency in designing user interfaces with a focus on usability and performance. 
• Knowledge of building automation and physical access control systems.  

Impulse is a brain training app that helps people keep their brains sharp with bite-sized fun games and logic puzzles. Impulse is the world’s most downloaded app in the Brain Training category with over 100 million downloads. The app is trusted by users worldwide, with a 4.7 rating on the App Store, and has been featured as App of the Day in over 50 countries, including the UK, Canada, and Australia.

Impulse is a part of Headway Inc, a global tech company that revolutionizes lifelong learning by creating digital products for over 150 million users worldwide. Our mission is to help people grow. We’re proud to be ranked 4th among the World’s Top EdTech Сompanies by TIME magazine.

The core of our achievements is our team. That’s why, together with Yurii, Marketing Lead at Impulse, we’re looking for Email Marketing Specialist to join our team of superstars.

This job is perfect for you if you want to:

1. Influence the results of the #1 brain training product worldwide. You will develop the email marketing direction within Impulse and directly impact business growth.
2. Work in a team of motivated and expert like-minded individuals — together with the team, you will test various ideas and be able to exchange knowledge and experience with colleagues.
3. Utilize modern tools and approaches. Together, we will choose the most relevant and effective tools to achieve our goals.

What will you do:

• Build effective email communications from scratch and see how your actions and decisions impact business results;
• Generate hypotheses for improving key metrics (CR/OR/CTR, etc.), conduct and analyse A/B tests;
• Create a content plan, mailing lists, campaigns, and corresponding templates;
• Implement a user segmentation system for effective communication;
• Monitor the infrastructure status: work on domain reputation and with spam filters, etc.

What do you need to join us:

• 2+ years of experience in email marketing;
• Experience working with ESP systems (for example Customer.io, Iterable, eSputnik, MailChimp, or others);
• Ability to work with domain reputation, understanding of how spam filters work;
• Experience in the creation of effective email sequences for various purposes;
• Experience working with A/B testing and improving key metrics;
• Belief that persistence, creativity, and the desire to convey the product's value will overcome any difficulties;
• English language level Upper-Intermediate or higher, because communication is a key ;)
• Alignment with the values of our team.

What do we offer:

• Work within an ambitious team on a socially impactful education product;
• An office with a reliable shelter, generators, satellite internet, and other amenities;
• Access to our corporate knowledge base and professional communities;
• Personal development plan;
• Compensation for English language learning, external training, and courses;
• Medical insurance and full sick leave compensation;
• Company doctor and massage in the office;
• Sports activities: running, yoga, boxing, and more;
• Corporate holidays;
• Supporting initiatives that help Ukraine. 

Working schedule

This is a full-time position with a hybrid remote option. It means that you can decide for yourself: whether you want to work from the office, remotely, or combine these options.

Are you interested?

Send your CV!

BAS Developer

Requirements:

• Over 4 years of experience
• Proficiency with BAS (Business Automation Software) platform
• Ability to work with HTTP requests (POST, GET)
• Experience in automating actions on websites and web services
• Skills in data extraction from websites and setting up interaction with web services

About Automated Communication Solutions LTD

We help design and automate the customer journey using artificial intelligence. As a result, our clients benefit from increased conversion rates and reduced business costs.

We are a global IaaS platform, and we treat our people as our customers - our approach to people relations is based on finding mutual interests, being transparent and respectful.

We are looking for a colleague who can support HR function with all aspects of our employees and contractor’s lifecycle.
It is important for us to find someone with excellent administrative skills who is able and enjoys working with people.

Our ideal candidate has a strong background in recruiting and is eager to expand their expertise across all HR functions, or has experience working in administrative roles and is looking to develop into an HR generalist role.

If you don’t have the mentioned background but have long wanted to change your career and become an HR professional working with people, and our approach to people aligns with your values, we encourage you to apply.

Essential Duties and Responsibilities

• Manage the entire recruitment process, including sourcing, initial selection, interviewing candidates for open vacancies, and offering consulting to hiring managers.
• Provide support to newcomers during the relocation and adaptation period.
• Oversee the onboarding and exit processes for all new hires and leavers.
• Conducting 1:1 interviews and providing updates to management.
• Organizing corporate events for different teams and the whole office.
• Maintain and update internal knowledge bases and systems.
   

Our expectations

• Experience in the recruitment agency will be an advantage.
• Excellent written and verbal communication skills. 
• Written and spoken English at the advanced level or above.

• Ability to analyze information, make conclusions, identify risks, and offer solutions.

   

What do we offer

• remote work from Dnipro with the possibility to visit our co-working space in Bratislava every three months; 
• relocation support to Slovakia and support of legalization if needed;
• excellent pay, the level of income discussed based;
• provision of all necessary hardware;
• corporate English Program Compensation;
• work in a team of professionals at international level.

We are seeking a talented Talent Acquisition Specialist with a hands-on experience in recruiting non-tech professionals. As a Talent Acquisition Specialist you will play a pivotal role in identifying and securing exceptional candidates who possess skills and knowledge required for our success.

Explore opportunities at JustMarkets and become a part of our team of professionals!

Responsibilities

• Assist in the mass hiring process by sourcing, screening and shortlisting, and interviewing candidates
• Develop and implement effective recruitment strategies to draw in a large number of qualified candidates
• Manage the recruitment process from job posting to hiring
• Focus on candidate experience, ensuring fast and effective communication with candidates and hiring managers throughout the process
• Collaborate with hiring managers to effectively manage their expectations and ensure success

Requirements

• 1+ years of relevant full-cycle recruiting experience
• Experience with mass hiring position
• Experience of conducting competency-based interviews
• Demonstrated ability to handle high-volume recruiting cycles
• Strong knowledge of common human resources practices
• Clear and concise verbal and written communication skills, including Upper — Intermediate English
• Ability to jump between high-level strategy and tactical execution
• High attention to detail, particularly when it comes to editing job descriptions, messaging candidates, and scheduling
• Experience in working with an international organization with competing priorities

We offer

• Compensation for tax expenses of private entrepreneurs in Ukraine
• Qualified assistance and support for Ukrainian private entrepreneurs
• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays according to current Ukrainian legislation
• Medical insurance for employees
• Compensation for professional education and learning English
• Compensation for a sports subscription or sports equipment

Join our team — here you will find unlimited opportunities for personal and professional growth!

Pixel mindIT is an innovative IT company specializing in software development, web applications, and mobile apps. We bring together a team of professionals who work with the latest technologies. You’ll find a creative approach to solving complex challenges, efficient project management, and a continuous improvement process with us.

Requirements:

- Strong proficiency in HTML/CSS, JavaScript, TypeScript, and backend development with Node.js.
- experience with Node.js, specifically using Express.js and Nest.js frameworks.
- In-depth understanding of networking principles, including RESTful API design and HTTP/HTTPS protocols.
- Hands-on experience working with GraphQL APIs.
- Proficiency in working with various databases such as MongoDB, Redis, MySQL, and PostgreSQL.
- Willingness to deepen knowledge of Object-Relational Mapping tools like Mongoose, Prisma.js, TypeORM, and Sequelize.
- Familiarity with Git version control and practical experience using GitHub in collaborative development environments.

What We Offer:
- Flexible working hours.
- A friendly and welcoming work environment in a comfortable office.
- Official employment with a competitive salary based on your experience and skills.
- An exciting opportunity to contribute to innovative projects.

Pixel mindIT – We Code the Future!

Pixel mindIT is a groundbreaking IT company specializing in software development, web applications, and mobile apps. We bring together a team of professionals who work with the latest technologies. You’ll find a creative approach to solving complex challenges, efficient project management, and a continuous improvement process with us.

Our Key Services:
• Development of innovative web applications
• Mobile apps
• UI/UX design
• IT consulting and support

Why Work with Us?
• Positions available for all levels – from Trainee to Middle
• Corporate apartment for comfortable relocation and accommodation (for candidates from outside Lviv)
• English courses to support your professional growth
• A modern office with high-quality equipment and a comfortable workspace
• A friendly team that fosters professional and personal development
• Competitive salary based on your experience and English proficiency

Join Pixel mindIT– let’s code the future together!

BigD is looking for a talented Customer Support Specialist to join our dynamic team.
BigD is a leading operator focused on the LATAM market (one of the top brands). But that’s not all — we also run a thriving Affiliate Program, a convenient Payment Solution, and an AI-based User Acquisition platform. We’re a big family of over 500 creative minds.

Working Conditions

• Current shifts: 08:00–16:00, 16:00–00:00, 18:00–02:00, 00:00–08:00
• Main shift pattern: 4/2 (4 working days / 2 days off), with minor variations possible
• Shifts per month: 20–22
• Performance evaluated through KPIs and quality control of service within the team
• Opportunity for career growth within the team based on your performance and success as an agent
• Tier system: as you progress, you may be promoted to Mid/Senior level with corresponding salary increase and bonuses

Requirements

• Sociability and friendly communication
• Stress resilience and empathy
• Language skills (spoken and written): Spanish: C1–C2, English: B1–B2
• Multitasking skills
• Basic experience with CRM systems, customer databases or ticketing tools
• Time zone of residence: LATAM (GMT-4, GMT-5)
• Availability to regularly work any shift within a 24/7 schedule
• Ability to search for information and solve problems quickly
• Willingness to communicate with customers via voice (a phone channel may be added in the future)
• Communication channels: chat, messaging, email, IP telephony (in the future)
• Clear, understandable, and correct oral and written communication
• Fast typing skills

Tasks and Objectives

• Handle incoming and outgoing customer communications in accordance with company standards (KPIs, SLAs, quality levels, etc.)
• Communicate with colleagues both within and outside the customer support team (other departments, partners, etc.)
• Prepare reports and analyses related to your responsibilities and current activities
• Mentor new team members during their onboarding and training period
• Keep the knowledge base and regulations up to date based on current processes
• Participate in the improvement of processes and service quality within the team

What we offer:

• Direct communication with the core TEAM.
• 28 calendar days of vacation.
• Paid sick leave.
• Sports compensation.
• Training and course compensation.
• Birthday day off.
• Flexible working hours.
• Regular salary reviews.
• Favorable salary payment terms.
• A non-toxic, bureaucracy-free work environment.
• Stable salary payments.

Join a fast-growing team at the forefront of online gaming, where your expertise will directly contribute to the company’s growth and success.

Requirements:

• Strong backend development experience with Python and PostgreSQL (SQL Alchemy + Alembic)
• Proficiency with React and TypeScript for frontend development
• Solid understanding of infrastructure-as-code tools like Terraform
• Experience with Kubernetes and maintaining Helm charts
• Comfortable creating new microservices from scratch, including API design and deployment pipelines
• Ability to work proactively with minimal supervision, owning features end-to-end
• Excellent communication and collaboration skills in distributed teams

Nice-to-Have:

• Familiarity with FastAPI
• Experience with Bazel build system (training can be provided)
• Exposure to CI/CD practices and observability tools

Key Responsibilities:

• Build and deliver full-stack solutions using React, TypeScript, Python, and FastAPI
• Take ownership of features from idea to production (including design, development, testing, deployment, and monitoring)
• Design and implement scalable backend systems using PostgreSQL
• Build new microservices from scratch, including infrastructure configuration using Terraform and Helm
• Maintain and extend Kubernetes Helm charts for service deployment
• Collaborate with team members during weekly syncs to discuss progress, blockers, and demos
• Conduct code reviews, participate in design discussions, and handle ad-hoc support when needed
• Work independently and proactively drive tasks forward, coordinating across time zones

About the Project:

We’re hiring a Full-Stack Software Engineer (Python + React) to join a fast-paced, highly autonomous team. This role is ideal for an engineer who is comfortable working across the stack, passionate about writing clean and scalable code, and capable of driving features end-to-end — from design to infrastructure provisioning to production monitoring.

You will work closely with cross-functional teams to build new features, create microservices from scratch, and manage infrastructure using modern DevOps practices.

Automat-it is where high-growth startups turn when they need to move faster, scale smarter, and make the most of the cloud. As an AWS Premier Partner, we deliver hands-on DevOps and FinOps and GenAI support that drives real results.

We work across EMEA, fueling innovation and solving complex challenges daily. Join us to grow your skills, shape bold ideas, and help build the future of tech.

We are looking for a Solutions Architect to join our team and help customers succeed with AWS. In this role, you will conduct Well-Architected Reviews and define remediation projects with clear scope and estimations, support customers in publishing their solutions on the AWS Marketplace, and work closely with both existing and prospective clients. This position requires combining technical expertise with strong consulting skills to deliver practical solutions aligned with AWS best practices.

If you are interested in this opportunity, please submit your CV in English.

Responsibilities

• Conduct AWS Well-Architected Reviews and provide clear, actionable recommendations.
• Define the scope and estimations for remediation projects based on review findings.
• Support customers in publishing and managing their solutions on AWS Marketplace.
• Support the DevOps team's efforts in implementing designed solutions.
• Design and present cloud architecture solutions aligned with AWS best practices.
• Act as a trusted advisor, building long-term relationships with customers and internal stakeholders.

Requirements

• 3+ years of hands-on experience in an AWS environment, including implementation, migration, and maintenance, designing solutions end-to-end
• Experience in conducting meetings with customers as a Solution Architect/DevOps Team Leader
• Excellent written and verbal communication skills in English
• In-depth knowledge of AWS's main services, with an emphasis on Kubernetes and Containers
• Experience with Infrastructure as code (i.e. Terraform, CloudFormation, etc.)
• Experience with Version Control systems (i.e. Git or similar)
• Understanding of SDLC
• Be an innovative teammate who is excited to learn new tools, systems, and best practices

Automat-it is committed to fostering a workplace that promotes equal opportunities for all and believes that a diverse workforce is crucial to our success. Our recruitment decisions are based on your experience and skills, recognizing the value you bring to our team

We are searching for a talented AI Creative Content Specialist to enhance content generation and AI-driven processes across our various projects in our digital ecosystem.
 

Key Requirements:

• Proven experience working with generative AI tools (e.g., ChatGPT, Midjourney, HeyGen, Claude, Copy.ai)
• Strong command of prompt engineering and content generation workflows
• Solid understanding of AI-powered SEO content creation and optimization
• Experience producing AI-generated video content using tools like HeyGen, D-ID, or similar platforms
• Basic knowledge of automation tools and content publication flows (e.g., Zapier, Notion AI)
• Excellent command of English, proficiency in other Western European languages will be considered an advantage
• Highly creative mindset with strong attention to detail and quality
• Basic understanding of visual content standards and graphic tools (Canva, Figma, or equivalents)
• Self-organized, reliable, and able to work independently in a remote environment
• High emotional intelligence

• Familiarity with data visualization or using AI for business analytics will be a plus

   

The selected candidate will be responsible for:

• Producing AI-generated video content and avatars for social media and marketing
• Collaborating with marketing and design teams to ensure consistent brand messaging and tone
• Automating parts of the content pipeline for faster delivery and publication
• Creating and refining prompts to generate high-quality content for SEO articles, blogs, and landing pages
• Optionally assisting with AI-based dashboards or internal data projects

• Keeping up-to-date with the latest tools and features in the AI content space

   

Languages:

The main languages of communication in the company are English, Italian, Russian, and Ukrainian. Since our team has many people from the CIS, we also use Russian for better understanding. We do not cooperate with aggressor countries.

Conditions:

• Remote work, flexible schedule

• Long-term collaboration

   

Benefits of working with us:

• Decent salary with opportunities for review based on performance and willingness to take on additional tasks
• No unnecessary distracting meetings, only the essential ones
• Project diversity ensures horizontal rotation opportunities

• Access to a budget for professional development, including relevant external courses, conferences, and seminars

   

And a few very important things to know about us:

We're a small but successful team of professionals fostering a "family-like" culture. However, this isn't the kind of family that gathers a few times a year to celebrate something. It's a union of individuals bound by common interests and a sense of belonging to a shared mission, a desire to see a magnificent result of joint efforts.

We have a flat company structure, which means that your ideas and suggestions will not go unnoticed by management.

We take a highly responsible approach to the selection of our team members: no matter what position we hire someone for, the main quality we look for is a people-first attitude. That's why in our team you won't meet indifferent bureaucrats, but you will definitely meet like-minded buddies.

Convinced this is the right fit? Apply now and let's make it happen!

BigD is a leading operator focused on the LATAM market (one of the top brands). But that’s not all — we also run a thriving Affiliate Program, a convenient Payment Solution, and an AI-based User Acquisition platform. We’re a big family of over 500 creative minds.

Working Conditions

• Current shifts: 01:00–13:00, 13:00–01:00 (may vary in the future)
• Main shift pattern: 2/2 (2 working days / 2 days off), with minor variations possible
• Shifts per month: 16–18
• Performance evaluated through KPIs and quality control of service within the team
• Opportunity for growth as a specialist within the team based on your performance and success
• Tier system: as you progress, you may be promoted to Mid/Senior level with corresponding salary increase and bonuses

Requirements

• Personal experience: over 2 years in customer support, preferably in VIP service
• Experience in the iGaming or gambling industry (considered a plus)
• Sociability and friendly communication
• Stress resilience and empathy
• Language skills (spoken and written): Spanish: C1–C2, English: B1–B2 (mandatory)
• Multitasking skills
• High level of self-organization, autonomy, and decision-making ability
• Strong experience with CRM systems, customer databases, or ticketing tools
• Time zone of residence: LATAM (GMT-4, GMT-5)
• Availability to regularly work any shift within a 24/7 schedule
• Ability to search for information and solve problems quickly
• Willingness to communicate with customers via voice (a phone channel may be added in the future)
• Communication channels: chat, messaging, email, IP telephony (in the future)
• Clear, understandable, and correct oral and written communication
• Fast typing skills

Tasks and Objectives

• Handle incoming and outgoing customer communications in accordance with company standards (KPIs, SLAs, quality levels, etc.)
• Communicate with colleagues both within and outside the customer support team (other departments, partners, etc.)
• Prepare reports and analyses related to your responsibilities and current activities
• Mentor new team members during their onboarding and training period
• Keep the knowledge base and regulations up to date based on current processes
• Participate in process and service level improvements within the team
• Analyze the customer database to identify potential VIP candidates (based on defined metrics)
• Regularly review your current customer base, develop specific communication strategies, follow their preferences, and collect feedback to maximize their satisfaction