Jobs at Djinni

Our client is an international product-based IT company specializing in the iGaming industry. Born in 2014, they rocked the CIS region and are now taking their success worldwide.

We are currently looking for a Traffic Quality Manager.

📋 Key responsibilities and your contribution:

• Monitor and analyze marketing traffic quality across all acquisition channels.
• Detect, investigate, and prevent fraudulent activities related to affiliate programs, paid traffic, bonus abuse, multi-accounting, incentivized traffic, and other marketing fraud schemes.
• Conduct regular reviews of affiliates, traffic sources, campaigns, and user segments to identify suspicious patterns and anomalies.
• Develop, maintain, and improve anti-fraud rules, segments, and monitoring processes for marketing traffic.
• Collaborate with Marketing, Product, Analytics and Payments teams on fraud prevention initiatives.
• Prepare analytical reports, dashboards, and presentations on traffic quality, fraud trends, and anti-fraud performance.
• Participate in incident investigations and provide recommendations on sanctions, traffic restrictions, and process improvements.
• Define requirements for automation of anti-fraud controls and support the implementation of new anti-fraud solutions.
• Monitor key marketing and anti-fraud KPIs and proactively identify emerging risks.
• Support onboarding and audits of new affiliates, traffic sources, and acquisition channels from an anti-fraud perspective.
• Participate in testing and validation of new fraud detection tools, integrations, and analytical solutions.
• Maintain documentation, procedures, and knowledge base related to marketing anti-fraud processes.

📚 Your qualifications:

• Understanding of key fraud schemes in digital marketing and affiliate marketing.
• Experience analyzing marketing traffic quality and identifying anomalies at the level of campaigns, partners, sources, and individual users.
• Confident use of anti-fraud and analytical tools: SEON, Tableau, BI systems, and other internal services.
• Ability to work with large data sets, build samples, identify patterns, and prepare data-based conclusions.
• Experience participating in investigations of abuse related to marketing mechanics and affiliate programs.
• Ability to prepare requirements for anti-fraud automation and participate in testing new rules, segments, and suspicious activity triggers.
• Skills in preparing regular analytical reports, monitoring key traffic quality metrics, and evaluating the effectiveness of implemented anti-fraud measures.
• Understanding of affiliate marketing principles, CPA/CPL/CPS models, and key marketing metrics.
• Confident user of Microsoft Excel / Google Sheets.

➕ Nice to have:

• Experience with SQL, Tableau, Power BI, or other BI tools.

   

Benefits:

⭐ Time Off & Recovery: 20 working days of fully paid annual leave, fully paid sick leave, and public holidays off according to company policy.

⭐ Health & Wellness: A flexible Benefits cafeteria that allows you to choose the perks that fit you best, with options including medical support, regular check-ups, mental health services, or gym access.

⭐ Education & Development: Internal and external training, industry events, language courses, and professional service subscriptions.

⭐ Workspace & Tech: All necessary corporate equipment provided, the flexibility to work fully remotely, and premium digital tools to enhance performance (e.g., AI tools, ChatGPT Plus).

⭐ Work Environment & Perks: Holiday bonuses, gifts for special occasions, paid business trips, and team events.

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking an Senior Verification Engineer specialist to join one of our clients' teams that develops RISC-V CPU cores. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.

As a Senior Verification Engineer, you will work within the Verification Team and play a crucial role in ensuring the correctness and functionality of complex digital designs at the Register Transfer Level according to the specification, using advanced verification methodologies and tools to validate the designs.

Requirements:

• Master or PhD
• English C1
• Industrial experience +8 years
• Proficiency in SystemVerilog and UVM
• Knowledge of scripting languages (Python, Perl, Bash, TCL) and regression tools 
• Experience with simulation and simulation tools
• Knowledge of revision control methodology and tools (git, svn)
• Experience in block level and sub-system or top level verification
• Experience with formal and dynamic verification
• Strong problem-solving skills and attention to detail
• Excellent communication and teamwork abilities

Responsibilities:

• Designing, maintaining and development of automated tests for web applications and APIs;
• Preparation and execution of test cases based on business and technical requirements;
• Conducting functional, regression, integration and smoke testing;
• Analysing test results, identifying defects and creating bug reports with detailed step-by-step reproduction instructions;
• Preparing and updating test documentation;
• Participating in the configuration and maintenance of automated test execution processes in CI/CD;
• Ensuring test coverage of new functionality, fixes and changes to the system.

Requirements:

• A solid understanding of software testing processes, the software development lifecycle and quality assurance principles;
• At least one year’s practical experience in automating web application testing using Playwright, Cypress, Selenium or similar tools;
• Proficiency in HTML, CSS and JavaScript (or TypeScript) for analysing and automating web interfaces;
• Experience in testing APIs (REST) using Postman, Swagger or similar tools;
• Proficiency in Git (branching, pull requests, resolving simple conflicts);
• Knowledge of SQL at a level sufficient to write queries for data verification and analysis (SELECT, JOIN, GROUP BY, subqueries);
• Experience in writing, running, debugging and maintaining automated tests;
• Understanding of the principles of building test frameworks and key automation patterns (Page Object Model, Page Factory or similar);
• Experience working with issue and defect tracking systems (Jira, Azure DevOps, etc.);
• Ability to analyse test results and document identified defects.

We offer: 

• Regular result-based salary reviews;
• Comfortable working hours (10-19 Kyiv time zone);
• Established product-focused environment;
• Range of tasks, from quick and simple to challenging investigation to run;
• Cheerful & dynamic environment;
• Friendly and open-minded team;
• Virtual workspace with perspective to move into one of the offices;
• Mentorship;
• Attractive social package (unlimited and paid sick days, fully paid vacation, birthday day off, etc;)
• Sport and English classes discounts.

Hiring steps:

• First interview with the Recruiter;
• Second interview with the Team Lead;
• Job Offer.

Delasport — Implementing Technological Solutions Here and Now.

Delasport is an iGaming software company providing Sports Betting & Online Casino software and turnkey B2B solutions. Since 2010, we have made a significant impact on the industry, earning awards and expanding our global presence. With offices in Bulgaria, Ukraine, and Malta, our team of more than 500 experts continues to drive innovation and strive for excellence. We are looking for top talent to join our R&D center in Kyiv.
 

RESPONSIBILITIES

• Gather required information/documents from various sources and evaluate the information for testing, provide meaningful feedback to Product Owners
• Actively participate in the team’s daily activities and Scrum ceremonies
• Plan testing activities together with the team in the scope of all release activities
• Determinate and estimate the testing scope on the different levels of SDLC
• Create and maintain detailed, comprehensive, and well-structured test cases and manage them in test suites
• Report and escalate release bugs and production incidents
• Create team documentation and keep up-to-date existing one
• Test and verify web applications and APIs
• Use Postman for APIs testing
• Assist the development team with providing business- and technical-related information
• Operate Jenkins CI jobs/pipelines to build & deploy artifacts on designated environments
• Work closely with cross-functional teams, technology, and product managers, etc.
   

REQUIREMENTS

• 2+ years of software testing experience
• Excellent level of theoretical knowledge in software testing
• Experience in API testing (Postman or similar tooling)
• Experience in analyzing the requirements, performing test design, executing test cases, and reporting test results
• Practical experience with testing web-based applications with API integrations
• Strong knowledge of stack of web technologies like HTTP, XML, JSON, REST
• Experience with bug tracking systems, as well as with bug reports creation and verification
• Experience and understanding Agile/Scrum methodologies
• Knowledge of SQL and NoSQL databases
• Upper-Intermediate English level
   

NICE TO HAVES

• Experience in testing payment products
• Experience in Gambling testing
   

WHAT WE CAN OFFER YOU

• Modern office in Podil with an uninterruptible power supply and the Internet
• Personal time off (21 business days of paid vacation, paid days on special occasions, sick leaves, emergency days off)
• Public holidays
• Health and life insurance with our broker, available starting from the month following the employee’s start date with the company
• Modern technical equipment
• English courses with native speakers
• Ukraine-based educational programs
• Sports activities reimbursement
• Corporate entertainments
• Happy hours on Fridays
• Gig contract support

ELVTR is a premier online education platform offering live courses taught by top executives from globally renowned companies. We are dedicated to transforming the online education industry by providing innovative course offerings.

We’re looking for a highly organized and dependable AI-Enabled Operations Specialist to join our team. You will support the Production team by taking ownership of admin and coordination-driven work so producers can focus on instructor relationships and product development.

This job is for you if you are

• A highly organized and detail-oriented person who enjoys bringing structure to complex workflows
• Quick to learn and comfortable picking up new processes, tools, and systems
• Reliable with follow-through and able to manage coordination-heavy work with consistency
• Proactive with reminders, follow-ups, and flagging blockers before they become issues
• Able to juggle multiple timelines at once
• A collaborative team player who enjoys supporting others and helping operations run smoothly
• Comfortable working with AI tools

Responsibilities

• Support relaunch planning and coordination across teams, including timelines, task tracking, and internal handoffs
• Coordinate cross-launch and cross-sell setup to ensure dependencies are covered
• Assist with legal and documentation workflows by collecting inputs, preparing drafts, organizing files, and tracking signature status
• Create first drafts of supporting materials such as comparison sheets, brochures, employer guides, and other course resources
• Own reminders, follow-ups, and recurring admin tasks across the course lifecycle
• Prepare draft recommendation letters and route them for final review and approval
• Help improve consistency and efficiency in how Production workflows are managed

Requirements

• 6+ months of experience in operations, coordination, administration, project support, or a similar role
• Experience using AI tools and building automations, have willingness to actively explore and implement AI tools and automations in day-to-day work
• English proficiency at a B2 level
• Strong organizational skills and close attention to detail
• Ability to manage multiple tasks and timelines with reliability and accuracy
• Comfort working independently with minimum supervision

Benefits

• Competitive Salary and Bonuses: We value your contributions and offer competitive compensation.
• Comprehensive Benefits: Enjoy gym membership reimbursements, mental health benefits, generous vacation allowances, and complimentary access to all our courses.
• Flexible Work Environment: Work remotely with a schedule that accommodates your personal and professional needs.
• Growth Opportunities: Join a company committed to your professional development, offering abundant opportunities for career advancement.

Why You Should Join ELVTR

• Innovative Culture: Be part of a team that values creativity, collaboration, and intellectual curiosity.
• Impactful Work: Contribute to a mission that is reshaping the future of online education.
• Professional Development: Take advantage of learning opportunities and growth prospects within a forward-thinking company.

Join Us

If you are a detail-oriented professional ready to contribute to a leading online education platform, we encourage you to apply. Elevate your career with ELVTR.

ELVTR is committed to providing equal opportunities and fostering a diverse, inclusive environment for all, whether you join us as an employee or a contractor.

Uklon — продуктова сервісна IT-компанія, розробник однойменного застосунку.

Заснована в Києві у 2010 році, сьогодні Uklon — це екосистема цифрових сервісів, що об’єднує райдхейлінг, доставку Uklon Delivery, рекламну платформу Uklon Ads та сервіс купівлі автобусних квитків Uklon Travel в єдиному застосунку. Станом на квітень 2026 року сервіс Uklon присутній у 27 містах України та на території туристичного комплексу Буковель. Також компанія оперує в Узбекистані в місті Ташкент.

Ми створюємо highload продукти, за якими ховаються амбітні технологічні челенджі, безперервні інновації та неочевидні ходи. Наш фреймворк роботи — тестувати нові гіпотези, пушити свої ідеї та використовувати останній стек технологій.

Приєднуйся до нас у ролі Engineering Manager

Hiring process:

Знайомство, технічна та фінальна зустріч.

Що ми пропонуємо саме для цієї ролі:

• матимеш безпосередній вплив на процеси розробки та планування команди, яка відповдає за розвиток водійського напряму через покращення флоу для залучення і активації нових користувачів Uklon Driver App

• розвиток продукту в Україні й масштабування на ринки експансії

• розробку високонавантаженого продукту на базі мікросервісів та з найсучаснішим стеком

• розробка рішень із інструментами та практиками AI (Copilot)

• приєднатися до продуктової технологічної компанії, яка є частиною успішного міжнародного холдингу, акції якого розміщенні на американській фондовій біржі NASDAQ

• матимеш можливість підтримувати та покращувати свої менеджерські та інженерні навички та досвід

• регулярний performance & salary review

• культуру компанії, в якій кожен є значущим і цінним та має вплив на процеси

• річний бонус при виконанні цілей компанії

Як саме ти можеш впливати на розвиток компанії:

• забезпечувати виконання поставлених OKR та KPI. Налаштовувати процеси для досягнення командних показників

• Technical Excellence: відповідати за надійність, управляти технічним боргом та брати участь у прийнятті рішень направлені на оптимальну технічну імплементацію продуктів і сервісів

• пропонувати, розробляти, підтримувати, контролювати процеси розробки та AI-driven SDLC

• Project and Portfolio Management: планувати, координувати, пріорітезувати і супроводжувати технічні і бізнесові задачі та ініціативи

• фасилітація кросскомандної комунікації, робота з ризиками та блокерами

• запроваджувати практики для вдосконалення планування і виконання задач в передбачувані строки

• контролювати реліз-менеджмент команд

• people management: one-on-one, PDP разом з TL, найм, утримання та оффбордінг тіммейтів

Челенджі на півроку:

• пройти ефективний онбординг в команди відповідно до onboarding chek-list (ознайомитись з командою, процесами, пріоритетами та викликами)

• розуміння архітектури продукту

• перейняти відповідальність за інженерну частину стратегії команд

• самостійне управління портфоліо (планування, пріоритезація, оцінка)

• управління технічним беклогом команд

Для досягнення результатів, тобі знадобляться: 

• від 8 років комерційного досвіду у галузі розробки ПЗ, з них 3+ роки менеджменту технічних команд

• технічна компетентність: сильна технічна експертиза у одній або кількох мов програмування, розуміння cloud-рішень та архітектурних підходів в проєктуванні крос-функціональних продуктів

• навички управління: досвід управління технічними командами, з фокусом на розвитку та підтримці членів команди, а також досягненні поставлених цілей

• досвід планування, пріоритізації та координації продуктових та технічних ініціатив

• навички комунікації: здатність ефективно комунікувати складні технічні концепції як технічним, так і не-технічним аудиторіям

• strong decision-making skills: вміння приймати обґрунтовані рішення в умовах інтенсивної розробки, балансуючи між конкуруючими пріоритетами та враховуючи вплив на команду, проект та організацію

• досвід people management: one-on-one, PDP разом з TL, найм, утримання та оффбордінг тіммейтів, включно з менеджментом salary reviews

• практичне використання інструментів ШІ в розробці

• English level: B1

Як ти регулюєш свій робочий час?

• гнучкий графік з урахуванням функціоналу

• days off зі збереженням винагороди: 20 на особисті потреби, ще 1 з нагоди дня народження, 10 через хворобу, до 8-ми за донацію крові 

Як ти будеш прокачувати свої скіли в Uklon?

• внутрішній обмін знаннями, програми менторства та тренінги з розвитку soft та hard skills

• отримання профільних сертифікацій для IT-експертів

• корпоративна бібліотека та підписки на інформаційні ресурси

• персональний/командний бюджет на навчання

• корпоративні знижки та компенсація English lessons 

• long-term навчання для керівників

Care and support

• медичне страхування в Україні 

• оплачувані сесії з психотерапевтами Pleso

• гейміфікації, подарунки, розіграші та знижки від партнерів

• спортивні заходи та корпоративні тімбілдінги

• wellness programs (воркшопи емоційної підтримки)

• тижні масажу в офісі в Києві

• промокоди на поїздки з Uklon

Regular Sport Activities:

• Uklon Football щотижня

• Uklon Online & Offline Yoga щотижня

• корпоративні знижки, часткова компенсація занять спортом

Corporate social responsibility

Uklon соціально відповідальний бізнес і входить в ТОП-10 найбільших донаторів на підтримку сил оборони та гуманітарні ініціативи серед українського бізнесу в секторі ІТ та телекомунікацій. 

З початку повномасштабного вторгнення сума фінансових внесків компанії та її засновників на підтримку Сил оборони, соціальні ініціативи та благодійні проєкти склала понад 339 мільйонів гривень.

Перед поданням заявки на відкриту позицію в Uklon, будь ласка, ознайомтеся з Умовами обробки та захисту персональних даних кандидатів. Надсилаючи нам свої персональні дані, зокрема ті, що містяться у вашому резюме, ви даєте згоду на обробку персональних даних відповідно до цих Умов.

*Ми цінуємо кожен відгук і прагнемо надати зворотний зв’язок протягом 7 робочих днів. Якщо відповіді не було - не засмучуйся: просто цього разу метч із вакансією не відбувся.

Якщо не бачиш листа від нас - перевір, будь ласка, папку «Спам» чи інші вкладки пошти. Іноді наші відповіді потрапляють туди. Дякуємо, що обираєш Uklon. До зустрічі!

Our client is looking for people who thrive in a fast-paced, solutions-oriented, and creative environment.

The Software Support Engineer is a focal point within the client's software and hardware organization for customer support activities. Specifically, in this role, the individual(s) will provide remote and field support to our customers and operations teams for the installation and configuration of the system supporting robotic hardware. The Software Support Engineer will work proactively and in response to ad-hoc support calls to ensure the software and hardware system is running properly in the production warehouse automation environments of our customers.

Job Description

Required:

• 1+ years of IT infrastructure production support experience
• Linux, Windows exposure
• Understanding the mechanical system of the robots
• Intermediate spoken English level

Desired:

• RabbitMQ or Kubernetes/Ansible experience
• SQL/SQL Server

Job Responsibilities

• Provide escalation support for short-term problem resolution activities
• Perform validation activities for support tools
• Ownership and resolving situations of the stuck bots, handling cases via validation; bots' cameras issues
• Ownership for new SW versions remote deployment to the production bots
• Creating documentation of system-level functionality from a support perspective.
• Work under pressure in restoring high-priority systems to operations
• Flexible work hours. Weekends shifts.

Hesh is a Human-Centric Operating System for the craft economy: an integrated platform combining PLM (Product Lifecycle Management), MES (Manufacturing Execution System), ERP (Enterprise Resource Planning), and MRP (Material Requirements Planning), all driven by AI agents.

What You'll Be Doing (Key Responsibilities)

Your primary mission will be to build and execute the B2B growth engine for Hesh. This role is a hybrid of strategic business development and hands-on revenue operations, targeting large-scale Enterprise clients in the craft and manufacturing sectors.

B2B Business Development (BizDev)

• Identify, segment, and prioritize target markets and key verticals (e.g., large-scale artisanal producers, specialized manufacturers) for Enterprise-level client acquisition.
• Develop, test, and execute data-driven Go-to-Market (GTM) strategies for new territories and B2B segments.
• Proactively source, engage, and build relationships with key decision-makers (e.g., VPs of Operations, Supply Chain, IT) within large corporations.
• Develop and maintain strategic partnerships (e.g., with industry consultants, hardware providers, supply chain platforms) that generate qualified leads and new revenue streams.

Revenue Growth Management

• Analyze and optimize the entire B2B sales funnel to increase conversion rates (from MQL to paying customer) and expand the average contract value (ACV).
• Design and iterate on pricing and packaging strategies tailored for corporate and Enterprise clients, including custom proposals for our integrated (PLM/MES/ERP) solution.
• Own and analyze key revenue metrics (MRR, LTV, Customer Churn, ARPA), formulating and testing hypotheses to improve them.
• Collaborate closely with Product and Sales teams, acting as the voice of the Enterprise market to help shape solutions that meet complex client needs.

Demand Generation

• Participate in the development of B2B marketing strategies (including Account-Based Marketing - ABM) aimed at generating a predictable pipeline of qualified leads (MQLs/SQLs) for the Enterprise sales funnel.

What We Offer

Competitive salary based on experience

Flexible schedule, remote-first culture

Stable product with growth perspective

18 days paid vacation + 10 sick days annually

Performance reviews and development opportunities

Impact Real ability to influence product direction and features

The representative office of an Estonian software company, which has been developing innovative solutions for transport management based on web and mobile platforms for almost 15 years, is looking for a .NET Developer.

REQUIREMENTS:

- 5+ years of .NET experience;

- Experience with .NET Core, ASP.NET, MVC 5, SignalR, RabbitMQ, T-SQL, LINQ;

- Practical skills with MS SQL Server;

- Higher education;

- Technical English (higher proficiency is a plus).

COMPANY OFFERS:

- Official employment or under gig-contract, all taxes are paid;

- Exemption from mobilization (after probationary period);

- Hybrid work format (3 Kyiv office visits per week);

- Office located near Teremky metro station;

- 24 paid vacation calendar days per year;

- Paid sick leave;

- Paid courses / trainings;

- Financial bonus system;

- Salary indexation twice a year.

A stable Ukrainian software company (since 2012, delivering CRM/ERP, web & mobile solutions to clients in 35 countries) is looking for an Account Specialist.

REQUIREMENTS:

- Minimum 1 year of experience in a related field;

- Practical skills with CRM/ERP systems;

- Understanding of Lean, SCRUM, JIRA;

- English proficiency at Intermediate level or higher.

COMPANY OFFERS:

- Employment under a gig-contract (with SSC payments included);

- Flexible working hours (09:00-10:00 to 18:00-19:00) with a lunch break, weekdays only;

- 20 working days of paid vacation per year;

- Paid sick leave;

- Medical insurance;

- Paid gym;

- Payment for courses and trainings;

- Career development and professional growth;

- Paid lunches or parking (choice provided);

- Tea, coffee, water, snacks in the office;

- Office located near «Vasylkivska» metro station with Starlink and uninterrupted power supply;

- Access to a comfortable business center bomb shelter (also the metro is nearby).

Dataforest is looking for a Business analyst to join our team. If you're looking for a challenging project and a friendly, supportive team, you've come to the right place to send your resume.

Skills requirements:
- 2+ years of experience in system, functional, or business analysis;
- English: Advanced and higher;
- Practical experience with key business analysis techniques and requirement management tools;
- Understanding of SDLC and agile development processes;
- Knowledge of business process modeling;
- Proficiency in identifying and translating business needs into clearly defined requirements;
- Experience in drafting functional / business / system requirement specifications;
- Experience in working with stakeholders and requirements elicitation;
- Critical thinking and problem-solving skills;

- Ability to decompose complex requirements into manageable tasks;

- Understanding of web development concepts and technologies.
- Excellent interpersonal and communication skills.

Nice to have:
- Experience in using SQL;
- Experience with integration projects.

Responsibilities:
- Communicating with stakeholders to identify their needs and clarify requirements;
- Analyzing, validating, grooming and documenting requirements to the projects;
- Visualizing business processes and preparing data models for the software projects;
- Advising stakeholders on the common practices and possible product solutions;
- Performing competitor and market analysis, assisting in developing product ideas;
- Communicating project vision and coordinating development with engineering teams;
- Participating in presales and estimates.

We offer:

- Opportunity to work with the high-skilled engineering team on challenging projects;

- Interesting projects with new technologies;

- Great networking opportunities with international clients, challenging tasks;

- Building interesting projects from scratch using new technologies;

- Personal and professional development opportunities;

- Competitive salary fixed in USD;

- Paid vacation and sick leaves;

- Flexible work schedule;

- Friendly working environment with minimal hierarchy;

- Team building activities, corporate events.

We offer:

- Direct collaboration with the founder (no bureaucracy, fast decision-making)

- Opportunity to work in an AI-powered sales & lead generation business

- Hands-on experience in business operations, sales, automation, and hiring

- Flexible working hours with a focus on results, not time tracking

- Competitive compensation based on skills and experience

- Fast professional growth in a high-ownership role

Responsibilities:

- Conduct research (market, competitors, and leads)

- Work with AI tools (ChatGPT, Claude, and others)

- Manage CRM (lead tracking, pipeline updates, data entry)

- Build documentation and structured workflows

- Create reports, dashboards, and spreadsheets

- Assist with hiring and candidate screening

- Support and improve Upwork lead generation and bidding processes

- Support founder with daily operational tasks

Requirements:

- Experience with AI tools (ChatGPT, Claude, or similar)

- Experience with Upwork (lead generation, bidding, sales, recruiting, or account management)

- Good written and spoken English

- Strong research skills and attention to detail

- Ability to work independently and take ownership

- Ability to learn quickly and adapt in a fast-paced environment

Languages:

Intermediate English (B1+) or higher  - daily communication will be in English

Would be a plus:

Understanding of Upwork algorithms, bidding strategies, or freelance marketplaces
 

Job Description

Principal DevOps Engineer (Product Support & Customer Operations)

Your Career

As a Principal DevOps Engineer within our On-Prem Platform team, you will play a critical role in ensuring the reliability, operability, and customer success of our on-premise platform powering Cortex products — Cortex XSOAR, Cortex XDR, Cortex XSIAM, and Cortex Cloud.

This role is centered around supporting production deployments, resolving complex customer issues, leading troubleshooting efforts, and driving operational excellence across customer environments.

You will work directly with enterprise customers, customer engineering teams, product teams, and platform engineering to ensure successful deployment and operation of large-scale Kubernetes-based environments.

This position requires a strong hands-on engineering mindset combined with excellent communication skills and the ability to lead technical discussions and customer calls under pressure.

You will own critical incidents end-to-end, identify systemic improvements, and continuously enhance platform stability, automation, and operational efficiency.

Your Impact

As a Principal DevOps Engineer, you will:

Product Operations & Customer Support

• Serve as a senior technical escalation point for complex customer production issues.
• Lead troubleshooting and resolution of platform incidents across customer environments.
• Participate in customer-facing technical calls, war rooms, root cause analysis sessions, and operational reviews.
• Support enterprise deployments and guide customers through installation, upgrades, scaling, and recovery scenarios.
• Build trusted relationships with customers through technical expertise and operational excellence.

Incident Management & Troubleshooting

• Drive incident response activities for critical production issues.
• Perform deep system analysis across infrastructure, Kubernetes clusters, networking, storage, and applications.
• Conduct root cause analysis (RCA) and implement preventive actions to improve reliability.
• Develop diagnostic procedures, runbooks, and operational playbooks.
• Collaborate across Engineering, Product, Support, and Customer Success teams to resolve issues efficiently.

Platform Reliability & Automation

• Design and maintain highly available, scalable, and secure Kubernetes-based infrastructure.
• Improve platform operability through automation and self-healing mechanisms.
• Automate deployment, configuration, and lifecycle management using Infrastructure as Code (IaC).
• Build operational tooling to reduce manual effort and improve observability.
• Define monitoring, alerting, and capacity planning strategies.

DevOps & Platform Engineering

• Design, implement, and optimize Kubernetes deployment architectures.
• Develop automation frameworks and operational services using Go or Python.
• Implement and maintain configuration management and provisioning workflows using Ansible.
• Improve logging, monitoring, and observability across distributed environments.
• Support storage, backup, disaster recovery, and performance optimization initiatives.

Qualifications

Your Experience

• 5+ years of experience in DevOps, SRE, Platform Engineering, Infrastructure Engineering, or Production Operations roles.
• Strong hands-on expertise with Linux administration and troubleshooting in production environments.
• Deep operational experience with Kubernetes architecture, deployment, administration, and troubleshooting.
• Strong experience with Ansible for automation and infrastructure management.
• Strong programming and automation skills in Go or Python.
• Proven experience supporting customer-facing production environments and handling critical incidents.
• Excellent troubleshooting and debugging skills across infrastructure, networking, containers, and applications.
• Experience conducting customer calls, technical workshops, and incident management sessions.
• Strong understanding of:
  • Kubernetes (Helm, Operators, Cluster lifecycle)
  • Linux systems and performance tuning
  • Networking and distributed systems
  • Observability (logs, metrics, tracing)
  • Infrastructure as Code
  • HA and disaster recovery strategies
• Experience with Kubernetes distributions and tooling (RKE2, Kubespray, Rancher, Helm).
• Experience working with cloud and hybrid environments (AWS, GCP, Azure is a plus).
• Strong understanding of DevOps, SRE, and Continuous Delivery practices.
• Ability to work cross-functionally and influence engineering and product decisions.

Preferred

• Experience supporting enterprise on-prem deployments.
• Experience with storage technologies such as Ceph / Rook.
• Experience operating large-scale distributed systems.
• Background in cybersecurity or cloud platforms is a plus.

Responsibilities
    • Handle player tickets: chat, email, WhatsApp.
    • Assist with deposits, withdrawals, KYC issues, and bonuses.
    • Escalate cases to Risk, VIP, Payments when needed.
    • Follow SLA, maintain high CSAT/NPS.
    • Work in shift-based 24/7 schedule.
    • Use Zendesk / Intercom / Freshdesk to manage workloads.
Requirements
    • Experience: 6–12 months (less is acceptable with strong language skills).
    • Spanish - B1 
    • English - B2 
    • Customer-oriented mindset, calm under pressure.
    • Basic understanding of casino terms and processes (training provided).
    • Experience with helpdesk tools."    

We are looking for an HR Lead for one of our business partners — an international next-gen broker actively expanding across LATAM, MENA, SA, and SEA markets. The company develops modern trading and copy-trading solutions, its own proprietary platform and mobile app, and operates across Forex, Crypto, Stocks, and other asset classes. The business is currently in an active scaling phase, growing teams rapidly across multiple geographies.

What is the Role About

As HR Lead, you will own the end-to-end people agenda of the company — with a primary mandate to build nomo's hiring engine and employer brand across all our geographies.

Your core mission is to ensure that nomo attracts, hires, and retains top talent at the pace and quality required by our growth plan, while building the operational HR foundation (policies, processes, systems, culture) that a scaling international broker needs.

You will sit at the intersection of recruitment, recruitment marketing, HR operations, people analytics, and leadership partnership, working closely with the COO and functional leaders across Sales, Marketing, Product, and Tech.

This role is critical for the company success and among those bringing the highest business impact.
 

What You Will Do:

Recruitment & Talent Acquisition (primary focus)

• Own and deliver the end-to-end hiring plan across all functions and geographies, including senior and executive roles
• Build, lead, and develop the in-house recruitment team (recruiters, sourcers, coordinators) as headcount grows
• Design and continuously optimize the full recruitment funnel — from sourcing and screening to offer and onboarding handover
• Own recruitment KPIs: time-to-hire, time-to-fill, offer acceptance rate, source-of-hire mix, quality-of-hire, cost-per-hire, pipeline conversion
• Manage agency, RPO, and freelance recruiter partnerships where in-house capacity requires augmentation

• Ensure a best-in-class candidate experience at every stage of the process

   

Recruitment Marketing & Employer Brand

• Define and execute nomo's employer value proposition (EVP) and employer brand strategy across priority talent markets
• Own the careers site, job board presence, LinkedIn Life page, Glassdoor profile, and social talent content strategy
• Design and run targeted recruitment marketing campaigns (paid, organic, referral, events) to build a warm candidate pipeline
• Partner with Marketing to ensure visual and narrative consistency between the consumer brand and employer brand
• Build and maintain a talent CRM / pipeline for passive candidates and future-critical roles

HR Business Partnering & People Operations

• Partner with the CEO, COO, and functional leaders as the trusted people advisor on organizational design, team health, and leadership effectiveness
• Own the full employee lifecycle: onboarding, probation, performance reviews, promotions, transfers, offboarding
• Design, implement, and continuously evolve HR policies, employee handbook, and internal processes fit for an international distributed organization
• Manage HR operations across jurisdictions in coordination with local providers (EOR/PEO, legal, payroll partners)
• Own HR systems (ATS, HRIS, performance tools) — currently PeopleForce — including configuration, data integrity, and reporting

Culture, L&D, and Internal Communications

• Shape and protect nomo's culture as the company scales — rituals, values, feedback mechanisms, all-hands cadence
• Build a pragmatic learning & development approach: onboarding enablement, leadership development, role-specific training
• Drive internal communications in partnership with the leadership team to keep the organization aligned during fast growth
   

Compensation, Performance & Retention (long-term)

• Operate and evolve the compensation framework: bands, leveling, benchmarking, bonus and equity schemes (where applicable)
• Run the performance management cycle (goal-setting, reviews, calibration, development plans)
• Monitor and act on retention, engagement, and attrition metrics; design interventions where needed 

What you bring:

• 5+ years of experience in senior HR roles with a strong recruitment focus, ideally in CFD/Forex/fintech/iGaming/crypto/high-velocity B2C
• Proven track record in recruitment leadership — personally built hiring engines and led recruitment teams through periods of rapid scale
• Hands-on experience in recruitment marketing and employer branding: EVP development, careers site, content, campaigns, LinkedIn and Glassdoor management
• Broad generalist strength across HR disciplines — business partnering, people operations, compensation, performance, L&D, culture
• Experience operating in an international, distributed environment — hiring and managing talent across multiple countries and legal frameworks
• Strong analytical and data-driven mindset; comfortable with HR KPIs, funnel metrics, workforce planning, and cohort data
• Strong hands-on command of HR tech stack — ATS/HRIS platforms (PeopleForce, Workable, Greenhouse, BambooHR or equivalents), sourcing tools (LinkedIn Recruiter), assessment platforms
• Executive presence with the ability to influence at C-level and operate tactically in the trenches
• English level — B2+ (Russian or Spanish language proficiency is a plus)

What We Offer:

• KPI-based bonus system
• Participation in a large-scale international project at an active growth stage
• High level of autonomy
• The opportunity to build the people function of a next-gen broker from the ground up
• Professional marketing, product, and management teams