Jobs at Djinni

We are looking for an Integration Team Lead to own the architecture and reliability of our advertising platform integrations while leading a small engineering team and driving the integration roadmap. In this role, you will design and scale data pipelines that process large volumes of advertising data, ensure stable data synchronization across external marketing platforms, and lead new integration initiatives from API evaluation to production rollout. You will play a key role in shaping the platform’s integration strategy, mentoring engineers, and building scalable, AI-enabled integration solutions that power our core data infrastructure.

Requirements
- 5+ years in backend/data engineering, including 2+ years working with advertising/marketing APIs.
- Hands-on experience with Meta Marketing API and/or LinkedIn Marketing API: real work with rate limits, async reports, breakdowns, attribution windows.
- Strong Python skills: production-grade code with error handling, logging, and tests.
- Experience leading a team (2+ people): code reviews, task planning, growing engineers.
- Solid understanding of data pipeline patterns: idempotency, backfill, incremental sync, schema evolution.
- Experience with GCP or comparable cloud (AWS/Azure) at the service design level.

- Actively use AI-assisted development tools (e.g., Copilot, Cursor, Claude Code) in daily engineering workflows for code generation, debugging, documentation, and data pipeline design, applying sound engineering judgment when validating AI-generated outputs.

Nice to Have
- Knowledge of the Programmatic ecosystem: DV360, The Trade Desk, OpenRTB.
- Experience with BigQuery and/or ClickHouse.
- Pulumi / Terraform for IaC.
- Understanding of advertising metrics: impressions, clicks, conversions, ROAS, attribution models.

Responsibilities
- Own the architecture and evolution of all platform integrations: Meta Marketing API, LinkedIn Marketing API, Programmatic channels (DV360, The Trade Desk, etc.).
- Lead a team of 2-4 engineers: code reviews, sprint planning, mentorship.
- Design and maintain data pipelines: Ad Platform APIs to BigQuery/ClickHouse via Cloud Run Jobs and n8n workflows.
- Ensure data sync reliability: monitoring, alerting, error handling, retry strategies.
- Work with API rate limits, OAuth flows, and webhooks across advertising platforms - Drive new integration projects from API evaluation through production rollout. 
- Collaborate with the product team to prioritize the integration roadmap.

What We Offer

- Fully remote with flexible hours (aligned with EU timezones for syncs).
- Influence on the quality assurance strategy across the entire engineering department.
- A cross-team role with visibility into every part of the product.
- AI-first tooling.
- Claude Code licenses and cutting-edge AI development workflows. 
- A team with no bureaucracy, decisions are made fast.

We are seeking a Senior Product Manager to lead our ad network and channel integration strategy. This role is critical to our platform's expansion and optimization, working directly with company leadership to drive product roadmap decisions while managing a specialized technical team responsible for building and maintaining integrations with major advertising platforms.

Key Responsibilities

• Collect and translate business requirements from company ownership into actionable product specifications
• Define and execute product strategy for ad network integrations and channel expansion
• Drive cross-functional collaboration between engineering, data science, and business development teams
• Lead and mentor a specialized integration team of engineers and QA professionals
• Set team priorities, manage sprint planning, and ensure delivery excellence
• Foster a culture of innovation and technical excellence within the integration team

Product Development Priorities

Primary Focus:

• Automate existing channel integrations to enable seamless two-way data synchronization
• Optimize current integrations for improved data accuracy and real-time reporting capabilities
• Streamline integration processes to reduce manual intervention and improve scalability

Secondary Focus:

• Identify and prioritize new high-value advertising channels for integration
• Lead technical evaluation and implementation of new platform partnerships
• Expand market reach through strategic channel additions

Technical Oversight

• Define technical requirements and API specifications for channel integrations
• Create comprehensive product documentation and visual schematics for integration architectures
• Ensure data integrity and compliance standards across all integrated platforms
• Drive automation initiatives to improve operational efficiency and reduce time-to-market for new integrations

Required Qualifications

• 5+ years of product management experience in adtech, programmatic advertising, or related fields
• Deep, hands-on understanding of major advertising networks including:
• Paid social media platforms (Facebook, LinkedIn, Twitter, TikTok, etc.)
• API integrations and data synchronization protocols
• Experience with marketing automation platforms and attribution modeling
• AI-first mentality, strong interest in the emerging technologies, willingness to learn, adapt, and use AI tools to build portotypes, monitoring tools, and otherwise use them to aid both your and the teams' goals.
• Proven track record managing technical teams and complex integration projects
• Strong analytical skills with experience in data-driven product decisions
• Understanding of advertising technology ecosystem and data flow
• Experience with API integrations, webhooks, and real-time data processing
• Familiarity with advertising platform APIs and their capabilities/limitations
• Knowledge of data privacy regulations and compliance requirements
• Excellent stakeholder management and communication skills
• Experience translating business requirements into technical specifications
• Strong project management skills with ability to manage multiple concurrent initiatives
• Collaborative leadership style with proven ability to influence cross-functional teams

Nice to Have:

• Deep understanding of programmatic advertising channels (DSPs, SSPs, ad exchanges)
• Experience in pharmaceutical, healthcare, or highly regulated industry marketing
• Understanding of healthcare professional targeting and compliance considerations
• Familiarity with NPI data and healthcare professional identification systems
• Background in automation technologies and AI agent development/implementation
• Experience building or managing intelligent automation workflows and AI-driven processes

We are looking for a Senior Data Engineer to join the Identity team at Equals5. This is not a standard ETL role. We are building a dynamic data ecosystem where AI is deeply integrated—both as a productivity multiplier and as a core component of our data processing logic for identity data enrichment and data scoring.

You will own the infrastructure that handles over 10,000 executions per minute, ensuring stability, scalability, and data integrity. You will work with a modern stack on Google Cloud Platform, utilizing Cloud Functions and Kubernetes.

We are looking for an engineer who improves infrastructure, automates everything, and is eager to implement LLM-based logic directly into high-load data flows.
 

Responsibilities

• AI-Driven Data Scoring: Design and implement pipelines that utilize LLMs to analyze and score identity data in real-time. You will integrate AI models directly into the decision-making loop, balancing accuracy with latency and cost.
• Own the Data Architecture: Architect scalable data solutions using GCP and Python. You will manage data storage and retrieval using BigQuery and Apache Iceberg to support querying of TBs of data.
• Heavy Data Processing: Utilize Apache Spark for data transformations and batch processing when lightweight cloud functions are not enough.
• Manage High-Load Orchestration: Maintain and optimize our system instances. It involves complex dataflows, custom Python nodes, and performance tuning for 10k+ execs/minute.
• Release Lifecycle (CI/CD): Take ownership of the deployment process, ensuring that updates to pipelines and infrastructure are released safely with proper testing and rollback strategies.
• Database Optimization: Manage PostgreSQL performance under heavy load, optimizing complex queries and indexing strategies.
• Active AI Usage: Use Claude Code and other AI engineering tools to accelerate your own development, refactoring, and testing processes.
• Incident Resolution: Proactively monitor the system. When alerts fire, you investigate the root cause—whether it’s a database lock or an LLM hallucination—and fix it permanently.
   

Requirements

• 4-5+ years of experience in Data Engineering or Backend Engineering with a strong data focus.
• Production AI Integration: Experience integrating LLMs (OpenAI, Anthropic, Gemini) into production applications via API. You understand latency, token limits, and how to structure data for AI scoring.
• Expertise in GCP: Understanding of Google Cloud Platform (Cloud Functions, IAM, Networking).
• Strong Python: You write clean, efficient, and testable code. You are comfortable building custom logic where standard tools fall short.
• Big Data Stack: Experience with BigQuery, Apache Spark, and modern table formats like Apache Iceberg.
• Kubernetes (K8s): Experience deploying and scaling services in containerized environments.
• Workflow Automation: Understanding of workflow orchestration tools at a deep technical level. N8N is a big part of our domain, so familiarity with it is highly valuable.
• PostgreSQL Mastery: Proven ability to handle heavy write/read loads and optimize schemas.
• English: B2+ (Upper-Intermediate) or higher.
   

Culture & Mindset

• Self-improvement: You are a fast learner. You don't fear AI replacing you; you master it to replace your manual tasks.
• Ownership: You treat the Identity domain as your own business. If a scoring model drifts or a pipeline slows down, you notice it and fix it without being asked.
• Internal Locus of Control: You take responsibility for outcomes. If an external API fails, you build a fallback mechanism instead of just blaming the provider.
• Get It Done: You prioritize shipping value. You know when to use a simple script and when to build a complex architecture.
• Openness: You share knowledge freely. If you find a better way to prompt the AI for scoring, you share it with the team.
   

What We Offer

• Fully remote with flexible hours (aligned with EU timezones for syncs).
• AI-Native Environment: We provide licenses for Claude Code and encourage using the bleeding edge of AI tech for both daily coding and product features.
• High-Impact Role: You will directly influence how we identify and score users, impacting the core business logic.
• Cross-functional visibility: Work closely with Product and Tech Leads to shape the future of Identity.
• No Bureaucracy: Fast decisions, no legacy processes, focus on results.

Equals5 helps pharmaceutical companies run precisely targeted ad campaigns on social platforms by identifying healthcare professionals and the consumer signals that reach them. The Identity team builds the data, scoring, and targeting systems that make this possible.

We are looking for a Data Scientist/Analyst  to join the Identity team at Equals5. This is not a standard analyst role. We are building a dynamic identity resolution system where AI is deeply integrated — both as a productivity multiplier and as a core component of our data processing logic for identity resolution and LLM-based scoring.

We run enrichment against 70+ TB of data, apply AI and LLM-based scoring on top, and process around 20 million enrichment operations per day across hundreds of thousands of records.

The analytical challenges ahead are substantial: how to measure the quality of AI-driven scoring, how to validate that a change makes the system better, how to know where our money and time deliver the most value, and how to turn the questions our internal teams bring in into fast data-backed answers. You will own this side of the business, working daily alongside engineers and the product lead to turn these challenges into decisions that ship.

The main part of the role is not building dashboards — it is the data work that makes a meaningful dashboard possible in the first place. Concretely, you will be:

• Looking at data from multiple vendors side by side and deciding what to trust.
• Reconciling entities across sources that have different shapes and quality.
• Proposing and validating the logic that matches and scores them.
• Defining metrics and ground truth for questions nobody has asked before.
• Tracing why numbers don't line up across partial and sometimes contradictory sources.

Dashboards and visualizations are part of how findings get communicated, but they come at the end — the surface of the work, not its core. Most of your time is spent on what sits underneath: methodology, judgment calls on data quality, and shaping how the domain understands its own numbers.

Responsibilities

• Measurement & Evaluation Foundations: Define how we measure what matters — data quality, the accuracy of our AI scoring, how many records actually get matched to usable signals, cost per outcome. Build the feedback loops that tell us whether a change makes the system better or worse.

• Scoring Intelligence (co-owned with engineers): Partner with the engineering team on the LLM-based scoring system. You will build the evaluation framework for AI scoring, run experiments comparing prompts, models, and approaches against a baseline, and make data-backed calls on where we invest next. Our AI scoring system is actively evolving — you will shape how we measure and improve it.

• Client-related Analysis: Own the analytical side of the work that internal sales and media-buying teams bring in from pharma clients — how reachable a target audience is, how good the data looks, why a campaign performed the way it did. You turn their questions into data-backed answers they can use. Identity is a product core; the analyst works with internal teams, not with clients directly.

• Cost and Value Analysis: Turn cost and value into product decisions. Which data sources and enrichment scenarios pay off, where we overspend, what to cache, what to cut. We operate a mix of free owned data and paid external providers — the decisions have real dollar impact.

• Active AI Usage: Use Claude Code and modern AI engineering tools to multiply your own output. Automate the repetitive parts of analysis so you can focus on the decisions. We provide Claude Code licenses and expect active daily use.

• Data Quality Response: When pipeline output drifts, a provider degrades, or upstream data shifts, you notice first, diagnose the root cause, and drive the fix. You treat data quality as a product, not a ticket queue.

Requirements

• 5+ years as a Data Analyst, Analytics Engineer, or Data Scientist in a product team (not consultancy, not BI-only roles).
• Advanced SQL at TB scale — BigQuery, Snowflake, or equivalent warehouse. You can read and write complex queries on tens of terabytes without someone pre-modelling the data for you.
• Python for analysis at a working level — pandas, Jupyter, or modern equivalents. Comfortable putting together a small script or helper when an existing tool doesn't cover your case.
• Built measurement or evaluation frameworks from scratch for systems that had no baseline. You are comfortable defining what and how to measure, not consuming someone else's KPI.
• Comfort with probabilistic systems. You understand that noise is inherent and 100% accuracy is not the goal — scoring, matching, ranking.
• AI-native workflow. You already use Claude Code, ChatGPT, Copilot, or similar AI tools daily and integrate them into your analytical process.
• English: B2+ (Upper-Intermediate) or higher.

Strong plus 

• LLM evaluation experience — A/B testing AI-powered features, output scoring, prompt iteration with measurable outcomes.
• Identity resolution / identity graph experience — adtech, martech, or customer data platform context (LiveIntent, LiveRamp, Epsilon, Experian Marketing, Acxiom, Merkle, or similar).
• Healthcare or pharma data — working with NPI, HCP-level data, healthcare taxonomies, pharma targeting.

Nice to have

• Experience running controlled experiments on data pipelines.
• Prompt engineering or structured LLM prompt design.
• Prior work in AI-first product companies.

What We Offer

• Fully remote with flexible hours, with working overlap in CET ±2 hours for syncs.
• AI-Native Environment: We provide licenses for Claude Code and encourage using the bleeding edge of AI tech — both for daily work and as part of product logic.
• High-Impact Role: You will directly shape how we identify, score, and reach healthcare professionals — the core business of our domain.
• Small team, direct impact: You will work directly with Product and Engineering leads — no layers between you and the people making decisions.
• No Bureaucracy: Fast decisions, no legacy processes, focus on results.

Onicore is a FinTech company specializing in developing products for cryptocurrency operations. We strive to make crypto convenient and understandable for everyone.
 
And now we are looking for a talented and experienced Java Team Lead to join our team. If you’re passionate about working with the latest technologies, contributing to exciting product developments, and collaborating with an awesome team, we want to hear from you!
 
Your Key Duties:

• Design, develop, and maintain high-performance, scalable Java-based applications in the FinTech domain.
• Implement and optimize multithreaded and concurrent solutions, ensuring thread safety and system reliability.
• Build and maintain microservices using the Spring ecosystem.
• Ensure database efficiency, including query optimization, proper indexing, and transaction handling.
• Evaluate and improve application performance, conduct profiling sessions, and resolve bottlenecks.
• Design and implement synchronous and asynchronous integrations with internal and external systems.
• Participate in architectural discussions, propose improvements, and drive technical initiatives.
• Collaborate closely with product managers, architects, and QA engineers to deliver business-critical solutions.
• Write clean, maintainable, and well-tested code following best practices.
   

Your Skills:

• 5+ years of professional experience in Java development.
• Strong expertise in Java 17+ (knowledge of modern language features, streams, lambdas, functional programming concepts).
• Deep understanding of core Java:
• Collections Framework, Generics, Streams, Functional Interfaces
• Concurrency utilities (Executors, CompletableFuture, Fork/Join, Locks, Atomics, etc.)
• Proven experience with the Spring ecosystem: Spring Boot, Spring Data (JPA/Hibernate), Spring Security, Spring Cloud (microservices).
• Solid understanding of databases (SQL and/or NoSQL), including:
• Transactions, isolation levels, and locking mechanisms
• Query optimization and indexing strategies
• Hands-on experience with multithreading and concurrency, including race conditions, deadlocks, synchronization, and strategies to avoid them.
• Proficiency in synchronous and asynchronous communication: REST, messaging systems (Kafka, RabbitMQ, etc.), event-driven architectures.
• Experience working on FinTech or financial services projects.
• Strong focus on performance evaluation, scalability, and reliability.
• Strong problem-solving skills, ability to work independently, take initiative, and drive solutions proactively.
• Self-driven and responsible, capable of working with minimal supervision.
• Proactive, solution-oriented mindset.
• Team player with a collaborative attitude.
   

Nice to have:

• Experience with Kubernetes, Docker, and cloud-native environments.
• Experience with application profiling and performance tuning:
• Tools such as VisualVM, JFR (Java Flight Recorder), JMC (Java Mission Control)
• Identifying and resolving performance bottlenecks
• Analyzing complexity of SQL queries and optimizing execution plans
• Familiarity with CI/CD pipelines and DevOps practices.
• Knowledge of distributed systems, event sourcing, or CQRS.
   

What’s on us:

— Competitive salary and benefits package.

— Opportunities for professional development and career growth.

— Health insurance.

— Remote work with the possibility to visit our office in Kyiv.

— Space to share your ideas and bring them to life.

Is this all about you? Send us your CV!

Job Description

Must have:

• Strong hands-on experience with AWS cloud platform
• Good knowledge of the Windows OS administration
• Good experience with Infrastructure as Code using Terraform
• Good experience maintaining CI/CD pipelines (GitLab CI)
• Knowledge in scripting using Python / PowerShell / Bash
• Intermediate English (read, write technical documentation)

Nice to have:

• Experience with Datadog monitoring and observability platform
• Experience working with multi-account AWS environments
• Knowledge of Linux environment
• Experience with cloud security tooling (Orca Security or similar)
• AWS or Terraform certifications

Job Responsibilities

• Development and support of the server architecture
• 3d tier applications support
• Cloud infrastructure/software monitoring and maintenance
• Change and incident management
• Collaborate with R&D teams to ensure a smooth and efficient software development process
• Create and support technical documentation
• Perform a wide variety of technical and administrative duties in overall systems design and delivery

Department/Project Description

GL Healthcare Division Program is looking for a DevOps Engineer to join the Reliability Engineering team responsible for the mission-critical medical data processing systems infrastructure development and operation.
We have a trustworthy relationship with the Client, a multi-national MedTech corporation with which we have been cooperating for 20 years.
You will be a part of a Team of experienced DevOps and SysOps engineers working for multiple clients' projects, who are always ready to consult and help.

Project

The project focuses on a deep refactoring and optimization of the reporting ecosystem combining Salesforce CRM and Tableau. The main goal is to redesign current data flows, replacing the bulky and slow architecture with a modular system of reusable components. You will work on a process redesign to ensure speed, data accuracy, and ease of future system maintenance.

Responsibilities

• Development and Redesign: designing and supporting complex interactive visualizations in Tableau Desktop with a focus on modularity.
• Architecture Optimization: transforming bulky data flows into a fast and stable reporting system.
• Integration and Setup: working with data streams from Salesforce CRM and ERP systems (SAP, Odoo, MS Business Central).
• Technical Optimization: performance tuning (Data Extracts, calculated fields, SQL query optimization).
• Business Collaboration: gathering requirements from stakeholders and translating them into clear technical specifications for visualization.
• Data Governance: ensuring data accuracy, integrity, and security (including Row-Level Security).

Requirements

• Must-have:
  • 1.5-2+ years of commercial experience with Tableau (Desktop, Server/Cloud) or other BI tools.
  • Strong SQL skills (writing complex queries, joins, CTEs).
  • Understanding of CRM and ERP system architecture (how data is stored and interconnected).
  • Intermediate+ English level (for technical communication and documentation).
• Nice-to-have:
  • Experience with Tableau and Salesforce integration (a significant plus).
  • Experience with Tableau Prep or other ETL tools (Alteryx, KNIME).
  • Tableau Desktop Specialist or Certified Data Analyst certification.
  • Experience with cloud data warehouses (Snowflake, BigQuery, AWS Redshift).

Conditions

• Collaboration Type: Part-time (Freelancer / Contract).
• Location: Remote.
• Schedule: Flexible (details to be discussed based on your availability).

Selection Process

1. Recruiter screening.
2. Technical interview with the Tech Lead.
3. Offer.

Role Overview

We are expanding our Salesforce development team and are looking for a motivated Salesforce Developer to join us. In this role, you will work on a variety of internal and client projects, contributing to the full development lifecycle. We offer a culture of mentorship, continuous upskilling, and a clear career path that allows you to grow toward specialized roles like Tech Lead or Solution Architect based on your performance and ambitions.

Key Responsibilities

• Develop & Maintain: Build robust solutions on the Salesforce platform using Apex, LWC/Aura, and Flow Builder.
• Optimize: Improve existing custom logic, resolve technical debt, and ensure high system performance.
• Integrate: Build and maintain seamless integrations with internal and external systems via REST/SOAP APIs.
• Collaborate: Participate in code reviews and work closely with Tech Leads and Architects to ensure alignment with best practices.
• Quality Assurance: Ensure high-quality code through comprehensive unit testing and adherence to Salesforce development standards.

• Document: Prepare technical documentation to support system scalability and knowledge sharing.

   

Requirements

• Experience: Proven track record in Salesforce development (Apex, Triggers, SOQL).
• Frontend: Solid understanding of Lightning Web Components (LWC) or Aura.
• Platform Knowledge: Deep understanding of Salesforce Data Model, Security concepts (Sharing/Visibility), and Governor Limits.
• Engineering Excellence: Familiarity with design patterns, Git version control, and CI/CD processes.
• Language: English level B2 or higher (both written and verbal).

Nice to Have (Bonus Skills)

Possessing experience or certifications in the following specialized Clouds will be considered a significant advantage:

• Sales Cloud: Expertise in automating complex sales processes and opportunity management.
• Marketing Cloud: Experience with Journey Builder, Content Builder, or AMPScript.
• Nonprofit Cloud (NPSP): Understanding the specific architecture and data models tailored for nonprofit organizations.
• Certifications: Salesforce Platform Developer I or II (PD1/PD2).

What We Offer

• Tailored Projects: Project allocation based on your current skill set and professional interests.
• Growth Path: A structured career development plan with support from experienced Tech Leads.
• Collaborative Environment: Direct access to architects and a culture of peer-to-peer learning.
• Flexibility: Competitive compensation, performance bonuses, and a fully remote work setup with a flexible schedule.

🚀 Join RiskSeal as a Fullstack Software Engineer for our platform!

We’re building a cross-browser Fingerprint SDK and a high-performance backend for fraud detection and risk analysis. We’re looking for a Software Engineer who enjoys working close to the browser, handling large-scale data, and solving non-trivial engineering problems.

Responsibilities

• Develop and maintain a cross-browser Fingerprint SDK using Vanilla JavaScript/TypeScript, focused on performance, accuracy, and resilience against ad blockers and privacy restrictions
• Build backend services with Node.js (Express) to process and analyze large volumes of collected data
• Work with ClickHouse for analytical workloads and MySQL for transactional data
• Design and optimize raw SQL queries for high-performance data access
• Contribute to fraud detection and risk analysis systems by identifying patterns and anomalies in data
   

Requirements

• 3+ years of experience with JavaScript/TypeScript and raw Node.js (Express)
• Strong experience with JavaScript in the browser
• Experience writing and optimizing raw SQL queries
• Familiarity with high-volume data processing or analytics systems
• Bonus: experience with fingerprinting, anti-fraud systems, or cybersecurity

Nice to Have

• Experience dealing with ad blockers, tracking prevention (Safari/Firefox), or similar constraints
• Background in security, fraud detection, or risk analysis

What We Offer

• A collaborative and dynamic work environment with minimal bureaucracy, allowing for quick decision-making and efficient workflows.
• Opportunities for professional growth and development.
• The chance to work on cutting-edge technologies and challenging projects.
• Competitive salary and benefits package.
• Flexibility in work hours and location.

Interview process (2 steps):

Step 1 — Recruiter screening

Step 2 — Technical interview

📩 Ready to Join?
Send your resume, and let’s achieve great results together! 
 

Intetics Inc., a global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions, is seeking a highly skilled and experienced Senior Python Engineer with Apache Airflow experience to join our dynamic team on a full-time basis.

Responsibilities

• Own and support critical backend services, ensuring their stability and performance
• Implement new features and improvements in existing systems
• Investigate issues related to data pipelines, DAGs, indexing, and web applications
• Perform root cause analysis and propose effective solutions
• Suggest and implement improvements across different layers of the system
• Actively collaborate with the team and communicate with the client

Requirements

• 5+ years of experience with Python, including development of Airflow DAGs and Flask applications
• 3+ years of experience with Apache Airflow (DAG development and orchestration)
• 3+ years of experience with Elasticsearch (data indexing and optimization)
• 3+ years of experience with GitLab, including CI/CD pipeline design
• 3+ years of experience with Oracle or PostgreSQL (ideally both)
• 3+ years of experience working with Unix/Linux systems
• 5+ years of experience working in Agile environments
• Strong experience in data pipelines, distributed systems, and backend development
• Ability to perform root cause analysis and work with complex systems
• Advanced English
• Technical degree

Soft Skills

• Proactive and self-driven approach to work
• Strong communication skills, both written and verbal
• Ability to clearly express ideas and collaborate with team members and stakeholders
• Attention to detail and commitment to high-quality delivery
• Strong listening skills and openness to feedback

We are looking for a highly skilled, client-focused Account Manager to oversee and expand relationships within their own VIP base. In this role, you will manage your own dedicated VIP portfolio, focusing on cultivating loyalty and long-term engagement with the same high-value clients. This position demands a strong mix of personalized customer engagement, data-driven insights, and strategic account growth. The successful candidate will be proactive, analytical, and capable of delivering tailored experiences that strengthen loyalty, enhance satisfaction, and drive consistent revenue growth.

HOW YOU WILL MAKE AN IMPACT

• VIP Relationship Management: Manage a dedicated portfolio of VIP clients, maintaining daily communication and building long-term loyalty by consistently engaging with the same high-value clients from your personal base.
• Multi-Channel Communication: Maintain regular contact with clients through emails, phone calls, and messengers, adapting tone and strategy to suit customers’ needs.
• Data & Metrics: Analyze client behavior and key metrics to identify opportunities for growth, retention, and reactivation.
• Upsell Strategy Development: Create and execute tailored upselling strategies to maximize clients’ value and increase revenue.
• Reporting: Prepare detailed reports on account performance, trends, and campaign outcomes.
• Cross-Department Collaboration: Work closely with other teams to coordinate strategies and deliver seamless customer experiences.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Previous experience in account management, customer relations, or sales (iGaming or betting industry experience is a plus).
• Strong communication skills, both written and verbal, with the ability to adapt across different channels.
• Analytical mindset with proficiency in working with KPIs, reports, and CRM systems.
• Target-driven with proven ability to implement upselling or cross-selling strategies.
• Fluency in English.

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.

We are looking for an experienced Quality Control (QC) Team Lead to manage and elevate the performance of our QC department. This role is crucial for ensuring the accuracy, fairness, and consistency of all evaluation and calibration processes across the Support organization.

The ideal candidate is a strong leader with excellent analytical skills, a deep understanding of quality assurance principles, and the ability to mentor and develop a high-performing team.

HOW YOU WILL MAKE AN IMPACT

1. Team Management & Development

• Lead the daily operations of the QC team, ensuring balanced workload distribution across QC Managers and Specialists.
• Support team members in reaching individual and departmental goals.
• Conduct regular 1:1 meetings, provide feedback, and perform performance evaluations.

2. Quality Assurance Coordination

• Oversee QC sample coverage across all Support teams.
• Ensure monthly KPIs are achieved (e.g., 10% coverage of total Support volume).
• Track the number of evaluated chats and maintain data accuracy in QC reports.

3. Calibration & Consistency

• Conduct regular calibration sessions to ensure alignment between team members.
• Review QC Managers’ scoring to maintain consistency and minimize evaluation deviations.

4. Training & Knowledge Base Development

• Plan and deliver training for QC Managers and Support Team Leads to improve QC and coaching skills.
• Collaborate with the L&D department to identify knowledge gaps, recurring issues, and training priorities.

5. Dispute Resolution Oversight

• Supervise and review evaluation-related disputes between agents and QC Managers.
• Ensure fair, transparent, and consistent resolution processes.
• Report dispute trends and accuracy insights to the Head of CS.

6. Reporting & Analytics

• Prepare weekly and monthly QC performance reports, including coverage, consistency, and key trends.
• Analyze recurring mistakes and recommend process improvements.

7. Process & Documentation Management

• Create and update QC guidelines, evaluation rubrics, calibration standards, and internal documentation.
• Work closely with the Head of CS and Supervisors on workflow and process optimization.

8. Tool Integration & Automation

• Research, test, and implement AI-driven and automation tools to boost QC speed, accuracy, and efficiency.
• Ensure smooth tool adoption and provide training for the QC team.
• Monitor tool performance and gather feedback for continuous improvement.

9. Cross-Department Collaboration

• Serve as the primary communication link between QC, Support Team Leads, and L&D.
• Share QC insights to support coaching quality, process enhancement, and agent development.

10. Onboarding Support (Optional)

• Assist in onboarding new QC team members and ensure they fully understand QC standards and workflows.

11. Performance Review & KPI Tracking

• Monitor individual and team QC KPIs (coverage, consistency, training completion, calibration).
• Present results to management on a quarterly basis and propose improvement plans.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 2+ years of experience in Quality Control, Customer Support QA, or a similar role.
• Proven leadership experience (Team Lead, Senior QC, or similar).
• Strong analytical skills and attention to detail.
• Excellent communication and feedback-giving abilities.
• Experience with QA tools, scorecards, calibration processes, and reporting.
• Ability to manage multiple priorities in a fast-paced environment.

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We’re looking for a strong  Middle SEO Specialist who can launch review websites in the iGaming niche. We need someone who doesn’t wait for step-by-step instructions, but can plan and manage the project end-to-end — from site structure and keyword research to content planning and link building. Mandatory requirement: proven experience launching review websites from scratch (iGaming / betting / casino / finance / similar) targeting Tier 1/2 GEOs.

HOW YOU WILL MAKE AN IMPACT:

• End-to-end creation of review websites: niche research, competitor analysis, SEO strategy.
• Keyword research and clustering, building site structure and semantic architecture.
• Creating detailed content briefs.
• Managing content production: quality control, SEO optimization, and matching search intent.
• On-page/Technical SEO
• Planning and managing link building (internal/external strategies, outreach).
• Working with Google Search Console / GA4 / Ahrefs / Semrush / Screaming Frog.
• Performance analysis and improving key metrics: traffic, rankings, conversions.
• Testing and implementing SEO hypotheses: structure, content, SERP features, EEAT.
• Contributing to scaling a network of sites (if the project succeeds).

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

• 2+ years of hands-on SEO experience.
• Proven experience launching review sites from scratch where you were a key contributor.
• Experience working with Tier 1/2 GEOs.
• Strong knowledge of both On-page and Technical SEO.
• Ability to build strategy and deliver results independently (without micromanagement).
• Hands-on experience with Ahrefs/Semrush, Screaming Frog, GSC, and GA4.
• Solid understanding of EEAT principles, branded search, and trust signals.

HOW WE WILL KEEP YOU SMILING:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are looking for a detail-oriented and highly responsible VIP Quality Control Manager to ensure exceptional service quality for our VIP Support Team. Your mission is to maintain the highest standards of communication, accuracy, and consistency, ensuring that every VIP player receives a world-class support experience.

The ideal candidate has a strong analytical mindset, excellent communication skills, deep understanding of quality assurance principles, and the ability to provide constructive, clear, and actionable feedback.

HOW YOU WILL MAKE AN IMPACT

1. Quality Evaluation

• Review and evaluate VIP Support interactions across all channels (chat, email, calls).
• Ensure accuracy, professionalism, and empathy in communication with high-value players.
• Score interactions based on internal QC standards and quality rubrics.

2. Feedback & Coaching

• Prepare detailed feedback for VIP Support Agents to help them improve communication, accuracy, and efficiency.
• Conduct brief coaching sessions when needed, focusing on service quality and best practices.

3. VIP Standards Control

• Ensure that all VIP communication meets the highest company standards and supports strong player relationships.
• Identify deviations and propose corrective actions to preserve the premium level of service.

4. Insights & Process Improvements

• Analyze recurring issues and service gaps within VIP Support.
• Propose improvements to scripts, workflows, guidelines, and processes that elevate service quality.

5. Dispute Handling

• Review disputes between agents and QC team members.
• Ensure fair, unbiased, and well-documented resolutions.

6. Reporting & Analytics

• Prepare weekly and monthly quality reports with insights and recommendations.
• Track accuracy trends, recurring mistakes, communication patterns, and success points.

7. Collaboration

• Work closely with the VIP Team Leads, QC Team Leads, and L&D to align on standards and share insights.
• Support improvements in coaching frameworks and training programs.
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 1.5+ years of experience in Quality Control, Customer Support QA, VIP support, or a related role.
• Strong understanding of VIP player expectations, communication style, and service standards.
• Excellent analytical skills and attention to detail.
• Strong written communication and feedback-giving skills.
• Experience with QA tools, scorecards, and reporting dashboards.
• Ability to stay objective and make fair, data-driven decisions.
• Ability to work independently and manage multiple tasks in a fast-paced environment.
   

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

bill_line is a technology platform providing financial solutions for online businesses.
We help clients simplify complex financial processes and scale their businesses.

Our product is a flexible platform that we adapt to the needs of each client. We take on part of the technological and financial processes so that companies can focus on growth and operate more efficiently.

We apply the same approach within our team:
flexibility, responsibility, and focus on results.
If this sounds like you — we’d be happy to get to know you.

Why bill_line?

We create solutions that work like a “Swiss army knife” in the fintech world 🌍
for businesses that accept payments worldwide.

Our approach includes:

• full client support: from the initial request to integration and transaction processing
• close collaboration between bizdev, support, legal, and finance teams
• deep understanding of the client’s business, not just service delivery

We are proud of our results, but our main value is people.
We have a strong, professional team with whom it is exciting to work, grow, and achieve ambitious goals together.

We are currently looking for a Chief Financial Officer (CFO) who will help us scale the financial function and influence the development of the international fintech market.

Key responsibilities:

• Development and implementation of the company’s financial strategy, supporting long-term business goals;
• Management of financial planning, budgeting, and forecasting;
• Control over accounting, reporting, and compliance with internal and external standards;
• Preparation and analysis of financial reports, providing recommendations to management;
• Cash flow management, cost optimization, and budget control;
• Interaction with banks, external auditors, and outsourcing companies;
• Development of ERP systems and financial processes;
• Team formation and management.

We expect from the candidate:

• Experience in a senior financial role (CFO) in fintech or related industries;
• Strong knowledge of financial accounting, budgeting, risk management, and financial analysis;
• Strong analytical skills, strategic thinking, and decision-making ability;
• Experience in international jurisdictions;
• Experience in implementing and optimizing financial processes and ERP systems.

💡 What we offer:

🌐 Comfortable offices
A modern office in Kyiv (Zvirynetska metro station) + a cozy EU office for those who have relocated

👨‍💻 Everything for efficient work
Top-tier equipment, necessary services, and tools — so you can focus on results, not routine

⚡ Flexible work format
Hybrid: 3 days in the office (Mon/Wed/Fri) + remote work option
An office that remains comfortable even during blackouts: stable internet, autonomous power supply, heating, gym area, shower, and even a place to rest

🏖️ Work-life balance
24 days of paid vacation + compensation for unused days

💊 Health care
Paid sick leave + medical insurance
Mental health support (sessions with a psychologist)

🥗 Daily comfort
Corporate lunches based on your preferences

🎁 Nice bonuses
Gifts for birthdays and work anniversaries

How we spend time together

😄 A team you enjoy not only working with
We are more than just colleagues — we genuinely enjoy spending time together. We hold regular events and corporate gatherings. Various formats — such as local team buildings, group hiking trips, or even surfing.

Culture💙 People care — not just words We support each other, respect everyone’s expertise, and create an environment where it is comfortable to grow.

📚 Learning and development
We cover courses, training, and seminars.
We attend international fintech, e-commerce, and crypto conferences.
We support learning English and other languages, especially for expansion into new markets.