Jobs at Djinni

We seek a Junior Recruiter with conversational English skills to help find the best talent for non-tech positions around Europe, USA, and LATAM, and influence the company's success. If you have a high level of responsibility, excellent communication skills, and want to develop in the field of talent recruitment, join a team! 

This is a fully remote job. Part-time or full-time job.

Responsibilities:

● Sourcing candidates using various platforms (LinkedIn, Work, Robota, Indeed, other job boards, social media, etc.).
● Screening and interviewing candidates.
● Maintaining recruitment reports and updates.
● Collaborate with leadership to define recruitment needs.
● Provide weekly updates on open positions.
Requirements:
● Has at least 6 months of, experience in recruitment and sourcing or after professional recruitment courses.
● Upper-Intermediate English.
● Ability to work independently, manage time, and prioritize.
● Having experience working with ATS will be a big plus.
● High initiative, energy and drive to achieve results.

We offer:
● Base salary and bonus system.
● Opportunities for professional growth and development in a dynamic and fast-changing environment.

● Working schedule negotiable.

The Role

We’re looking for an experienced Business Analyst who blends strategic product thinking with rigorous analytical depth. You should care deeply about business impact, not just documentation.

This is a full-time role for 3 months, and then it would be more like a part-time engagement.

About the Client

Our client is building an enterprise-scale home care management ecosystem designed to support business owners, their staff (carers), and the families of residents. They are on a mission to replace current fragmented software with a unified, scalable platform - aiming to support 50,000+ users - and to develop a portfolio of strategic software products that give them a competitive edge in the home care market.

Your Mission

You’ll drive the Discovery phase and shape the product vision throughout development for a complex, multi-interface ecosystem (Web Provider Platform, Carer App, Family App, and Super Admin System). 

You'll need to:

• Audit and Map: Map current workflows against desired target states and identify overlaps, gaps, and inefficiencies in the current home care software landscape.
• Gather Insights: Act as the face of the project, conducting interviews with frontline staff, management, and operational teams to uncover real user needs.
• Define Vision and Roadmap: Own the project roadmap, decomposing high-level business goals into manageable functional areas, user stories, and actionable requirements.
• Drive Implementation: Translate business needs into detailed functional and non-functional requirements. Ensure the technical execution remains aligned with the vision, particularly regarding automation (e.g., finance portal submissions, AI-driven assessment transcription) and healthcare-specific standards. Work with a development team and ensure the implementation happends according to defined and approved requirements.

• Research and Benchmark: Understand the underlying logic of complex modules—such as Scheduling & Rota, Care Planning, Compliance & Audit, and Finance—to ensure the platform meets CQC standards and scales effectively.

   

Who We’re Looking For

• A Business Analyst who thinks in outcomes, not just outputs, and has a deep understanding of process rigor.
• Someone who can translate complex business goals into clear, developer-ready requirements while maintaining an audit trail of changes.
• A strong communicator who can collaborate across diverse stakeholders (operational heads, care excellence leads) and bridge the gap to the technical execution team.
• C1+ English proficiency (written and spoken).

🚀 Grow our affiliate network in one of the hottest AI verticals.
 

About the role

• Acquire & onboard new affiliates for our AI dating products
• Build and nurture long-term partner relationships
• Negotiate deals and payout structures
• Hit growth targets — and get rewarded for every partner you bring on
   

What we're looking for

• Proven experience acquiring new affiliates in Dating / Adult / performance marketing
• Well connected within the industry — you bring your network with you
• Strong negotiation and relationship-building skills
• Comfortable working with adult / NSFW verticals
   

Our team

• ⚡ Highly fast-moving AI startup
• 🔄 Agile, tight-knit affiliate team
• 💰 Earn a bonus with every affiliate you onboard
   

Details

• 🕐 Part-time Or Full-time
• 🌍 Remote

Who we are 

We are a Ukrainian multiproduct company that creates database development and management tools, connectivity solutions, productivity tools, and data services for more than 500.000 clients from 120 countries. Among our clients, you can find such legends as Microsoft Corporation, Oracle America, IBM, Intel, and many more companies that deserve their place in the Fortune 100 and Fortune 500. 

Since 1997, we have been streamlining data workflows for professionals and teams with our intuitive and efficient software products. We’re committed to enhancing our customers' experience across the globe by minimizing data-related tasks and enabling them to focus on more inspiring goals. Whether it’s Fortune-100 companies or individuals, we provide a customer-centric approach, delivering high-quality solutions and exceptional support.   
Driven by passion, we play a substantial role in shaping the future of data management. 

Product that needs your engagement 

Tmetric is a fast-growing 24/7 SaaS product, helping businesses and professionals worldwide track time effortlessly and optimize productivity.

TMetric started as a powerful yet simple time tracking solution, serving companies, agencies, consultants, and freelancers. Today, we are rapidly expanding beyond time tracking into Payroll, Billing&Invoicing, helping businesses seamlessly convert tracked time into invoices, streamline client billing, and simplify payroll calculations.

With seamless cross-platform accessibility (web, desktop, and mobile) and a strong market presence, we are scaling TMetric to become the go-to tool for time tracking, payroll, and financial workflow automation.

Your future challenges  
You will be responsible for the full testing cycle of your assigned feature including thorough test coverage, test scenario creation, and covering the feature with automation tests.

Impact you will make

Test Planning & Design

• Design and develop comprehensive test plans and test cases based on product requirements and specifications.
• Identify potential edge cases and prioritize test cases for efficient testing coverage.

Manual Testing

• Conduct manual testing of new features, bug fixes, and regression testing.
• Document and report bugs, tracking issues from identification to resolution.
• Work with developers and product managers to ensure high-quality releases.
• Participate in sprint planning and retrospective meetings to provide insights on QA requirements and improvements. 

Automation Testing 

• Contribute to the creation and maintenance of automated test scripts for regression and performance testing.
• Review automated test results and troubleshoot failures as needed. 
   

Skills we are looking for 

• At least 5 years of experience in QA or software testing, preferably within a SaaS or tech environment
• Bachelor’s degree in Computer Science, Software Engineering, or a related field
• Understanding of HTTP protocol, REST API concepts, and request/response structure (headers, methods, status codes, payloads)
• Hands-on experience with API testing tools and Swagger/OpenAPI documentation
• Experience with HTTP proxy tools such as Charles Proxy, Fiddler
• Strong background in UI/functional testing of web applications
• Ability to work with design mockups (Figma or similar) and basic understanding of HTML/CSS to assess UI implementation accuracy
• Experience with cross-browser and cross-platform testing
• Basic understanding of databases and SQL for data verification
• Practical experience in test automation using C# and Playwright (or similar)
• Experience integrating AI tools into the QA workflow (test case generation, log/data analysis, automation assistance, etc.)
• Strong analytical mindset and attention to detail
• Solid knowledge of test design techniques and QA methodologies
• Ability to write clear bug reports and test documentation (test cases, checklists)
• Experience with bug tracking and test management systems (Jira, TestRail, or similar)

Benefits you get

• Maintain your work-life balance

Manage your own working hours with our flexible schedule

19 days of annual vacation granted on a pro-rata basis

No overtimes required

• Hybrid/remote type of cooperation

Whether you prefer to work remotely in the comfort of your home office or from one of our 4 offices, you can still take part in increasing the world`s awareness about quality Ukrainian products from any part of the world

• Stay healthy

Medical insurance from one of the top insurance companies in Ukraine with a wide range of included services, as well as special programs for relatives; and special options for those who live abroad.

15 working days of sick leave per year — because your health is a priority.

• Grow with us

In-house English courses — increase your proficiency through our online courses and speaking clubs with a native speaker

Online learning activities — workshops, lectures, and webinars to enhance your leadership, management, and self-awareness skills

Experience exchange — we are proud of our team of professionals who gladly share their deep expertise in all kinds of fields with the rest of the team

Promotions, rotations, and transitions — when you believe your skills could benefit a different role or team.

• Stand with Ukraine!

We have an active pro-Ukrainian position, and that means we help our army, our servicemen, and their families not only through constant donations and volunteering, but also through our military leave policy, special health insurance options, and financial help

We are a perfect match if you share our values

We are professionals in our field.

We know how to turn up our professionalism to the maximum, because we are experts who enjoy solving complex tasks.

We know how to focus on the product, think big, and at the same time delve deep into the details.

We create a calm and friendly atmosphere within the company.

We value the freedom of open and transparent communications.

Radical honesty is embedded in the foundation of our culture.

We are open to new things and constantly develop and practice regular knowledge sharing, which helps us evolve continuously.

Most importantly, the company creates an environment where we can fulfill our potential upon a solid foundation.

Our Hiring Process

• Recruitment Interview
• Technical Interview
• Management Interview
• Offer Call

We strive to ensure transparency and openness in the hiring process, and we understand the importance of providing timely feedback. If your resume meets the job requirements, we will contact you to clarify details and schedule an interview within 2 weeks after your application is submitted. 

The timeframe for feedback between interview stages may take up to 2 weeks.

Computer Gamer? Join Our Customer Operations Team!

We’re looking for people who perform like gamers: fast, focused, competitive, and disciplined.

Some of our top performers genuinely love computer games — not because they play during work, but because the skills translate perfectly:

• speed
• focus
• pattern recognition
• consistency

• performance under pressure

   

This is a full-time, written Customer Operations rolesupporting Western / German companies, where your output is clearly measured and your results speak for themselves.

If you like measurable goals, improving your «stats,» and mastering systems — you’ll feel at home here.

What You’ll Do:

1. Customer Operations (Written Support)

• Handle written customer support requests
• Work fast, accurately, and consistently
• Follow clear processes and instructions

• Resolve repetitive tasks efficiently — and get better at them over time

   

2. Performance & Focus

• Work in a results-driven environment with clear targets
• Stay focused for long periods without losing quality
• Treat your workday like a performance session — output matters
• Continuously optimize how you work to become faster and better

3. Quality & English Writing

• Write clear, professional responses in strong English
• Follow tone-of-voice and guidelines precisely
• Maintain quality even at high speed

We Want People Who

• ⚡ Are extremely fast on a computer
• 🏆 Enjoy competition and measurable goals
• 🎮 Genuinely like computer games (many top performers do)
• 🧠 Can stay focused for long periods
• 🔁 Aren’t scared of repetitive tasks — you master them
• ✍️ Have very strong written English
• ⏱️ Are ready to work at least 40 hours per week

Nice to Have (Not Required)

• 🎓 Academic background (Performance matters more than your degree — everyone gets a real shot here.)

Your First Month (Onboarding Targets)

Transparency matters. These are your onboarding targets — designed to help you ramp up steadily:

• Week 1: ~50 closed tickets
• Week 2: ~100 closed tickets
• Week 3: ~200 closed tickets
• Week 4: ~250 closed tickets

The goal is progress, not perfection. Speed ​​and confidence will come as you learn the tools, workflows, and patterns.

You won’t be on your own:

• You’ll have daily support from a buddy (who's already hitting those targets)
• Your team lead will check in regularly and help remove blockers
• Questions are expected — especially in the first weeks

If you’re improving week over week, you’re on track!

What You Get

• 💰 Salary: €750 / month for the first month (with a performance-based review afterwards)
• 🏠 Fully remote work
• ⏳ Flexible working hours — plan your own schedule
• 🤝 No micromanagement — results matter, not excuses
• 🚀 A real career in Customer Operations
• 📈 Fast growth for high performers
• 🌍 Experience working with Western / German companies

Sound like you? Then apply now!

We are looking for a strong CRM / Retention Lead to join a new iGaming project at the pre-launch stage.
⭐ About BetVam

BetVam is a licensed Ukrainian iGaming operator currently in the active launch phase and building its core business processes from the ground up.

We are creating a modern betting and casino platform focused on long-term growth, excellent customer experience, operational excellence, and sustainable player value within a regulated market.

As we prepare for launch, we are looking for a CRM / Retention Lead who will build and lead the entire customer retention strategy, lifecycle communications, segmentation framework, loyalty initiatives, and CRM operations to maximize player engagement, retention, and lifetime value.

♠️ Position Details

Location: Kyiv (Office / Hybrid)

Employment Type: Full-time

Start Date: ASAP

Project Stage: Pre-launch, Product Launch Phase

What You Will Do

• Build and lead the CRM and Retention function from the ground up.
• Develop and execute customer retention strategies across online casino products.
• Create customer lifecycle journeys, automated campaigns, and retention programs.
• Design and manage segmentation strategies based on player behavior, activity, value, and risk profiles.
• Plan and execute multi-channel CRM campaigns through Email, SMS, Push Notifications, In-App Messaging, and other communication channels.
• Develop loyalty, bonus, reactivation, and VIP engagement initiatives.
• Monitor and optimize key retention metrics, including retention rate, churn rate, reactivation rate, player lifetime value (LTV), and campaign ROI.
• Analyze customer behavior and identify opportunities to improve engagement and retention.
• Work closely with Product, BI, Marketing, VIP, Customer Support, and Payments teams to enhance the customer experience.
• Establish CRM reporting frameworks, dashboards, and performance monitoring processes.
• Conduct A/B testing and campaign optimization to improve conversion and retention performance.
• Manage CRM calendars, communication plans, and promotional activities.
• Ensure compliance with responsible gaming and regulatory communication requirements.
• Participate in CRM platform selection, implementation, and optimization.

What Is Important for Us

• 3+ years of experience in CRM, Retention, Lifecycle Marketing, or Customer Engagement within the iGaming industry.
• Strong understanding of casino player behaviour and retention mechanics.
• Experience building and executing CRM strategies, customer journeys, and segmentation models.
• Proven experience managing Email, SMS, Push, and multi-channel communication campaigns.
• Strong analytical skills with the ability to interpret customer data and make data-driven decisions.
• Experience working with CRM platforms, marketing automation tools, and customer analytics systems.
• Deep understanding of retention KPIs including LTV, churn, reactivation, conversion, and engagement metrics.
• Experience managing bonuses, promotions, loyalty programs, and customer incentives.
• Ability to work independently and build CRM processes from scratch.
• Strong project management and stakeholder management skills.
• Ukrainian and/or Russian fluency.
• English proficiency at Intermediate (B2) level or higher.

Who We Are Looking For

We are looking for a strategic and data-driven CRM professional who understands how to build long-term player relationships and drive sustainable growth through retention.

The ideal candidate combines strong analytical thinking with hands-on campaign execution, understands the full customer lifecycle within iGaming, and can create personalized experiences that increase engagement, retention, and player value.

You should be comfortable working in a fast-paced startup environment, taking ownership of the CRM function from day one, and building scalable processes that support the successful launch and growth of BetVam.

🚀 About the Company:

We are a Ukrainian e-commerce company with 10+ years of stable international presence.

We specialize in Private Label Amazon FBA, building and scaling a portfolio of high-quality brands across the USA, Canada, and Europe. Our main focus is sports & outdoor apparel, where we are recognized as a market leader.

Today, we are a team of 50 talented Ukrainian professionals, working together to deliver quality, efficiency, and global scale.

This is not a startup — we are a mature, stable business with established processes and strong growth ambitions.
 

🎯 What You’ll Own:

We’re looking for a hands-on operations leader who will take full ownership of operational excellence and business scalability. In this role, you will:

• Build and optimize end-to-end supply chain processes
• Drive efficiency across inventory, logistics, and operations
• Scale the business through smart resource allocation and process improvements
• Identify and mitigate operational and supply chain risks
• Implement systems and automation to support growth
• Ensure smooth, predictable, and cost-effective operations at scale
   

We are looking for a leader, not a coordinator — someone ready to take responsibility and deliver results.
 

💼 Key Responsibilities:

✅Supply Chain & Operations Management:

• Oversee the full supply chain cycle: from sourcing to product delivery to warehouses
• Optimize logistics, transportation costs, and delivery timelines
• Implement automation tools (ERP systems, analytics tools, etc.)
• Identify and mitigate risks within the supply chain
   

✅Product Research & Sourcing:

• Conduct product and market research (Amazon trends, competitors, customer insights)
• Identify, evaluate, and onboard suppliers (cost, quality, reliability)
• Diversify supplier base to reduce dependency risks
• Coordinate new product launches
   

✅Forecasting & Inventory Management:

• Develop and maintain demand forecasting models
• Manage inventory across FBA and external warehouses
• Prevent stockouts and overstock situations
• Participate in S&OP processes
   

✅Replenishment & Logistics:

• Manage reorders based on forecasts and inventory levels
• Monitor order status and ensure timely delivery
• Optimize costs through supplier negotiations
   

✅Amazon Operations:

• Oversee restock planning and execution
• Manage removal orders (returns, liquidation, redistribution)
• Handle reimbursement processes (Amazon, warehouses, suppliers)
• Analyze and reduce operational losses
   

✅Leadership & Strategy:

• Lead and manage the operations team (hiring, training, performance management)
• Track and improve key operational KPIs
• Contribute to strategic planning and budgeting
• Collaborate cross-functionally with other departments
   

🔎Requirements:

• 4+ years experience in operations, supply chain, or e-commerce (Amazon experience is a strong plus)
• Experience managing teams and building processes
• Strong analytical skills, including demand forecasting
• Solid understanding of inventory management and logistics
• Experience working with international suppliers (China/global markets is a plus)
• Experience with process automation and ERP/analytics tools
• Ability to operate in complex environments and make data-driven decisions
• English level: Intermediate+ or higher Ukrainian or Russian fluency required
   

💰 What We Offer:

• Full-time, remote (9:00–18:00 GMT+3, Kyiv)
• Salary + performance bonuses
• Official employment, paid vacation and sick days
• Holiday and birthday bonuses
• Stable, growing business with international reach
   

🌟Ready to take full ownership of operations and drive real impact? Apply now and let’s build scalable systems together.

Want to work on technologies used by data platforms at a global scale?

We’re looking for Senior and Middle+ Java Engineers to join a long-term cloud data infrastructure project focused on modern Data Lakehouse technologies, distributed systems, and open-source development.

You’ll be building integrations between data processing frameworks and cloud services, improving compatibility across the ecosystem, and contributing to technologies that power large-scale analytics platforms. If you enjoy solving complex backend challenges and working close to the open-source community, this role is for you.

What you’ll be working on

• Develop new features for large-scale data infrastructure components.
• Build integrations between distributed data processing frameworks and cloud storage services.
• Improve compatibility across modern data processing engines.
• Contribute to high-quality, production-grade backend services.
• Participate in architecture discussions and technical design.
• Collaborate with engineers across international teams and contribute to engineering best practices.

Tech stack

Must have

• Java
• Python (working proficiency)
• Experience with at least one of: Apache Flink, Spark, Kafka, or Apache Beam
• Understanding of Data Lake / Lakehouse architecture

• Experience with Google Cloud Platform (BigLake, GCS, KMS, or related services)

   

Nice to have

• Apache Iceberg
• Open Source contributions
• Experience with distributed systems
• Cross-system integration experience

What we’re looking for

• Strong commercial experience with Java backend development.
• Experience building data-intensive or distributed backend systems.
• Solid understanding of cloud-native architectures.
• Experience working with modern data processing technologies.
• Strong problem-solving skills and ownership mindset.
• Good communication skills and ability to work in a distributed international team.

What we offer

• Paid vacation and sick leave
• 11 official public holidays per year
• Personal Career Development Plan (CDP)
• Challenging engineering projects with modern cloud technologies
• Paid external training, conferences, and professional certifications
• Internal tech talks, workshops, and English classes
• Employee support program (healthcare, legal assistance, partner discounts)
• Corporate library with paper and e-books

If you’re excited about distributed systems, cloud data platforms, and building software that makes an impact beyond a single product, let’s talk!

Apply now or send us a message – we’d love to share more details about the project and see if it’s the right fit for you.

Sinova Development is growing fast, and we’re currently looking for a skilled Middle Business Analyst / Project Manager who can help us scale our delivery processes and work closely with cross-functional development teams.

We work with startups, fast-growing companies, and enterprise clients, helping them turn ideas into scalable digital products.
 

🔎 Who We’re Looking For

• 3+ years of experience as a Business Analyst, Project Manager, or hybrid BA/PM role
• Experience managing multiple teams in parallel (3+ teams with 3+ specialists in each): iteration planning, prioritization, and execution tracking
• Strong understanding of Agile/Scrum/Kanban workflows
• Ability to decompose complex business requirements into structured tasks and documentation
• Strong communication skills with both technical and non-technical stakeholders
• Experience writing:
  • User stories
  • Acceptance criteria
  • Business rules
  • Validation rules
• Ability to identify missing details and ask clarification questions proactively
• Experience explaining requirements clearly to development teams

🛠 Practical Skills & Tools

Jira

• Structuring epics, stories, tasks, subtasks, and improvements
• Backlog refinement and prioritization
• Working with labels, templates, and workflows

Confluence

• Organizing project documentation
• Building structured pages, tables, and specifications

Diagramming & Flows

• Miro / Lucidchart / Figma
• User flows
• Process diagrams
• Mind maps

AI Productivity Tools

• ChatGPT / Claude / Gemini
• Using AI tools for:
  • drafting user stories
  • refinement summaries
  • meeting notes
  • acceptance criteria
  • documentation improvements
  • simple wireframe ideas

⭐ Nice to Have

• Basic understanding of API documentation (Swagger/OpenAPI)
• Experience with WBS estimation techniques
• Ability to support sprint planning and timeline preparation
• Basic risk management and blocker identification
• Experience coordinating small teams or cross-team dependencies
• Experience with Israeli clients or Hebrew documentation
• Ability to facilitate short internal/client sync meetings
   

📌 Responsibilities

• Gather and formalize business requirements
• Describe business processes and user flows
• Break down goals into actionable tasks and iterations
• Manage priorities, dependencies, and execution progress
• Support sprint planning and backlog refinement
• Maintain clear and structured project documentation
• Collaborate closely with developers, QA engineers, and stakeholders
• Track blockers, risks, and delivery progress
• Prepare summaries and updates for internal and client meetings
• Help improve internal delivery and documentation processes
   

🧠 Soft Skills We Value

• Clear and structured communication
• Active listening and analytical thinking
• Problem-solving mindset
• Ability to prioritize effectively
• Expectation management
• Adaptability in fast-changing environments
• Organizational discipline
• Empathy and team collaboration
• Initiative and ownership mindset
   

🎁 What We Offer

• Fully remote work format
• Flexible and healthy working environment
• Career growth opportunities inside a fast-growing company
• Direct collaboration with founders and technical leadership
• Exposure to international AI and SaaS projects
• Friendly team and transparent communication
• Paid vacation and sick leave
• Long-term professional development support
• Opportunity to work on products used globally
   

🧩 Hiring Process

1. Recruiter Interview
2. BA + PM Interview
3. Final Interview with CEO/CTO
4. Offer

Our client is an international online gaming company offering sports betting and casino services, with a significant presence in Latin America. Strategic focus is to deliver a high-quality, personalized gaming experience, leveraging advanced technology and localized services to cater to the preferences of the different Latin American players. Develop and launch own Casino Games, as well as operate own CRM, CS and Back-office platforms.

Perfect for those who aim to:

• Build and manage VIP lifecycle journeys (retention, reactivation, loyalty growth);
• Develop and execute a comprehensive VIP strategy;
• Lead and scale the VIP management team;
• Define segmentation strategy for high-value players;
• Optimize VIP bonus models, rewards, and loyalty programs;
• Monitor and improve key KPIs: VIP LTV, ARPU, Retention Rate, NGR, churn;
• Ensure high-quality personalized communication across channels;
• Collaborate closely with CRM, BI, Marketing, and Product teams;
• Control VIP budgets and ensure ROI-positive bonus allocation.

Experience you’ll need to bring:

• 5+ years of experience in iGaming;
• 3+ years of experience in VIP management or high-value player retention;
• Proven experience managing VIP teams;
• Strong understanding of player segmentation and monetization strategies;
• Experience working with bonus cost optimization and ROI modeling;
• Strong analytical skills and data-driven mindset;
• English level - at least Upper-Intermediate;
• Spanish - will be a plus.

It's a perfect match if you have those personal features:

• Commercially driven and revenue-focused mindset;
• Strong leadership and motivational skills;
• Exceptional communication and interpersonal skills;
• High level of emotional intelligence;
• Proactive and solution-oriented;
• Ability to manage high-pressure situations;
• Strong ownership and accountability.

Our clients offer competitive benefits to support your professional and personal growth, including:

• Health & Wellness Focus;
• Global Medical Coverage;
• Growth Opportunities;
• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
• Performance-Driven Rewards;
• Dynamic Work Environment.

Apply, and let your growth journey begin.

Наш клієнт - міжнародна онлайн-гемблінгова компанія, що надає послуги ставок на спорт і казино з сильною присутністю в Латинській Америці. Їхня стратегія - це якісний, персоналізований ігровий досвід, що базується на сучасних технологіях та локалізованих сервісах. Компанія розробляє та запускає власні ігри для казино, а також керує власними платформами CRM, CS і бек-офісу.

Ідеально для тих, хто прагне:

• Створювати та управляти життєвим циклом VIP-гравців (утримання, реактивація, зростання лояльності);
• Розробляти та впроваджувати комплексну VIP-стратегію;
• Керувати та масштабувати команду з управління VIP;
• Визначати стратегію сегментації для цінних гравців;
• Оптимізувати моделі бонусів, винагород та програми лояльності для VIP;
• Моніторити та покращувати ключові KPI: LTV VIP-гравців, ARPU, рівень утримання, NGR, показник відтоку;
• Забезпечувати високоякісну персоналізовану комунікацію через усі канали;
• Тісно співпрацювати з командами CRM, BI, Маркетингу та Продукту;
• Контролювати VIP-бюджети та забезпечувати ROI-позитивне виділення бонусів.

Досвід, який стане твоєю перевагою:

• 5+ років досвіду в iGaming;
• 3+ років досвіду в управлінні VIP або утриманні цінних гравців;
• Доведений досвід управління командами VIP;
• Глибоке розуміння сегментації гравців та стратегій монетизації;
• Досвід роботи з оптимізацією витрат на бонуси та моделюванням ROI;
• Сильні аналітичні навички та орієнтація на дані;
• Рівень англійської – не нижче Upper-Intermediate;
• Іспанська – буде плюсом.

Ми цінуємо:

• Комерційно орієнтоване мислення та фокус на прибутку;
• Сильні лідерські та мотиваційні навички;
• Відмінні комунікативні та міжособистісні навички;
• Високий рівень емоційного інтелекту;
• Проактивність та орієнтація на рішення;
• Здатність ефективно працювати в умовах високого тиску;
• Висока відповідальність та почуття власності за результати.

Наші клієнти пропонують конкурентні переваги для підтримки вашого професійного та особистого зростання, зокрема:

• Орієнтація на здоров’я та добробут;
• Глобальне медичне страхування;
• Можливості для зростання;
• Програми бенефітів (компенсація спорту / стоматології / психолога тощо);
• Бонуси за досягнення результатів;
• Динамічне робоче середовище.

Долучайся - і нехай твоя історія зростання розпочнеться.

Welcome to Win Media — Powering Next-Level iGaming Experiences! ✨

At Win Media, we create innovative, high-performance solutions that shape the future of online gaming 🎯

Our products combine smart operational processes ⚙️, seamless player experience 🎮, and data-driven decision-making 📊

With a passionate team and bold vision, we build casino platforms that are stable, scalable, and loved by players worldwide 🚀

We’re growing fast — and now looking for a VIP Team Lead!
 

🌟 What we expect from you

• 3+ years of experience in iGaming, including experience in VIP Operations / VIP Management
• 1+ year of experience leading a VIP team
• Proven experience working with Tier-1 GEOs
• Strong understanding of VIP player lifecycle, segmentation, retention, and loyalty mechanics
• Experience managing teams of 10+ people
• Hands-on experience building operational processes and managing daily VIP operations
• Experience working with VIP client segmentation and customer portfolio distribution
• Strong understanding of CRM processes and VIP customer management
• Experience working with AI-powered tools or willingness to implement AI into operational processes
• Strong analytical mindset with the ability to make data-driven decisions
• Experience collaborating with Product, CRM, Analytics, Payments, Retention, and Customer Support teams
• Strong leadership, coaching, and people management skills
• Ability to manage multiple GEOs, brands, and operational priorities simultaneously
• Experience in iGaming B2C is a must
 

🎯 Your future responsibilities

• Lead and develop the VIP Operations team
• Organize daily operational processes and ensure high-quality VIP customer management
• Plan team schedules across multiple GEOs and time zones
• Distribute VIP customer portfolios between managers and monitor workload efficiency
• Ensure proper execution of segmentation strategies provided by Product and Analytics teams
• Monitor VIP Managers' performance, quality standards, and operational KPIs
• Implement and optimize AI-driven operational processes to improve team efficiency
• Review customer interactions and provide coaching and feedback to VIP Managers
• Continuously optimize operational workflows and identify improvement opportunities
• Collaborate closely with Product, CRM, Analytics, Payments, Retention, and Customer Support teams
• Participate in developing operational recommendations for VIP programs and customer experience
• Support business growth by improving VIP retention operations and operational excellence
 

🎁 What We Offer

💰 Competitive salary and performance-based bonuses

📚 Professional growth in a fast-scaling iGaming company

🚀 Opportunity to lead one of the company's most strategic business directions

🤝 Supportive and collaborative team culture

🌍 Flexible work environment focused on growth and innovation

🎯 Direct impact on VIP operations, customer retention, and business performance

About the Project

We're looking for a Senior Data Engineer to join an early-stage AI platform where you'll have the opportunity to shape the data architecture from the ground up.

The project is currently in the discovery and platform design phase. Together with AI and backend engineers, you'll build a scalable data platform powering next-generation AI applications, including Retrieval-Augmented Generation (RAG), AI Agents, intelligent document processing, and LLM-driven workflows.

This is a greenfield project where you'll be involved in architectural decisions, technology selection, and designing reliable data pipelines for AI systems.

What You'll Do

• Design and implement scalable data ingestion pipelines
• Build reliable ETL/ELT workflows for structured and unstructured data
• Design data models for analytics and AI workloads
• Build and optimize data pipelines supporting RAG and AI Agent systems
• Ensure data quality, governance, observability, and reliability
• Optimize performance and infrastructure costs
• Collaborate with AI Engineers on vector search, embeddings, and retrieval pipelines
• Participate in architecture discussions and technology selection

• Contribute to platform scalability and production readiness

   

Required Skills

• 5+ years of commercial Data Engineering experience
• Strong Python development skills
• Experience designing ETL/ELT pipelines
• Understanding RAG architectures
• Experience working with cloud platforms (AWS, Azure, or GCP)
• Strong understanding of data modeling
• Experience with PostgreSQL or other relational databases
• Strong experience with vector databases
• Experience building scalable data processing systems
• Understanding of Data Warehouses, Data Lakes, or Lakehouse architectures

Nice to Have

• Apache Airflow
• Kafka
• dbt
• Snowflake
• Redis
• LangChain
• LangGraph
  
  If you're interested, feel free to send your CV

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for a PSP Account Specialist to join our team!

Requirements:

- 2+ years on similar position;
- Strong communication, negotiation and interpersonal skills;
- Upper-Intermediate business oriented English, both written and oral;
- Proactive, result-driven approach;
- Ability to work in a high-pressure fast-growing global company;
- Readiness to travel (if needed)

Responsibilities:

- Day to day communications with payment providers;

- Negotiating with existing and potential providers on conditions, offers and terms;

- Resolving issues and handling queries connected to payments operational activity;

- Analysing and determining most efficient solutions for a particular geo or payment method;

- Supporting all stages of PSP onboarding: from intro to going live;

- Planning in accordance to business inquiries and subsequent reporting.

What are the conditions and bonuses?

- An exciting and challenging job in a fast-growing product company, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and other;

- Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;

- Beautiful offices in Warsaw, Limassol work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;

- Laptop & all necessary equipment for work according to the ecosystem standards;

- Paid vacations, personal events days, days off;

- Paid sick leave;

- Medical insurance;

- Referral program enjoy cooperation with your colleagues and get the bonus;

- Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy;

- Free internal English courses;

- Sport benefit;

- Multiple internal activities: online platform for employees with quests, gamification and presents for collecting bonuses, RedCore talks club for movie and book lovers, board games cozy evenings, special office days dedicated to holidays;

- Company events, team buildings. 

Terravo Group is a performance marketing company specializing in media buying and scaling advertising campaigns.

We are looking for a Creative Data Analyst to join our Design team. In this role, you will help drive data-informed decisions by analyzing creative performance, identifying trends, and providing actionable insights to improve advertising results.

Key Responsibilities

• Analyze the performance of advertising creatives using key metrics such as CTR, CPC, CPM, CPA, CVR, ROAS, and others.
• Prepare reports and dashboards for designers and media buyers.
• Identify patterns in top-performing creatives and provide recommendations to the creative team.
• Analyze A/B test results and determine the most effective creative approaches.
• Work with large-scale marketing datasets.
• Collaborate closely with Design, Media Buying, and Analytics teams to improve campaign performance.
• Automate reporting processes and optimize data analysis workflows.

Requirements

• At least 1 year of experience as a Data Analyst, Marketing Analyst, or Product Analyst.
• Strong proficiency in Microsoft Excel or Google Sheets.
• Hands-on experience with SQL.
• Experience using BI tools such as Power BI, Looker Studio, Tableau, or similar platforms.
• Strong analytical mindset and the ability to work with large datasets.
• Understanding of digital marketing and key advertising performance metrics.
• Previous experience in performance marketing, affiliate marketing, or media buying is a strong advantage.

Nice to Have

• Knowledge of Python (Pandas).
• Experience with statistical analysis and A/B testing.
• Understanding of advertising platforms such as Meta Ads, Google Ads, TikTok Ads, and similar ecosystems.

What We Offer

• Competitive salary.
• Fully remote work.
• Flexible working hours with no office attendance requirements.
• Opportunity to work with large-scale marketing data using modern analytics tools.
• Professional growth, a supportive team, and the opportunity to make a direct impact on the development of the Creative department.
• An open and transparent company culture built on trust, ownership, and results.

If you're passionate about working with data, uncovering meaningful insights, and seeing the direct impact of your work on advertising performance, we'd love to hear from you.

Send us your resume and join Terravo Group - a team that values initiative, continuous growth, and measurable results.

🚀 Project Description

From the engineering side, this role is focused on Backend + Infrastructure / DevOps as secondary skillset, with strong ownership over the technical foundation of the features.
 

✅ You are:
 

• Have practical experience from commercial projects, pet projects, hackathons, or open-source contributions
• Confident with Java, with readiness to work close to ML workloads and model-serving pipelines
• Comfortable building backend services and REST APIs
• Understand System design, asynchronous processing, and service integration
• Have experience with Docker and deploying services in cloud environments
• Understand how to build and maintain CI/CD pipelines
• Have hands-on experience with AWS or similar cloud platforms
• Are comfortable working with PostgreSQL
• Understand logging, monitoring, environment setup, and deployment workflows
   

➕ Will be a plus:
 

• Experience with MLOps or model-serving infrastructure
• Experience deploying ML models for inference on CPU
• Familiarity with Python, FastAPI, Spring Boot, or similar backend frameworks
• Experience with AWS services or similar
• Understanding of job queues, background workers, and long-running processing workflows
• Familiarity with infrastructure-as-code tools such as Terraform or similar
• Comfortable working with AI platforms and developer tools such as Cursor, Claude Code, or Codex
   

♟️ What We Expect from You:
 

• Use modern AI tools, frameworks, and approaches to work faster and more effectively
• Make practical decisions that help us launch faster without unnecessary overengineering
• Proactively identify bottlenecks, propose solutions, and help shape technical decisions
• Be comfortable working in an evolving product with changing priorities and early-stage ambiguity
   

🔑 Responsibilities:
 

• Implement and enhance backend services 
• Actively collaborate with the team lead and team
• Maintain the initial cloud environment for development, testing, and production
• Build and support processing pipelines for model execution and result delivery
• Configure logging, monitoring, and basic operational observability
• Ensure the system is reliable, maintainable, and easy to extend
• Utilize AI to review pull requests and contribute to engineering best practices
   

🍩 What we offer:
 

• Opportunity to work on an innovative product in the medical-tech domain
• High ownership and direct impact on product architecture
• Flexible work hours within the European time zone
• A fast-moving environment where strong engineers can influence product and technical decisions
• Paid 200$+ AI assistants and modern engineering tooling
• Professional development support, latest courses and certifications
• 20 business days of vacation
• 5 sick leave days
• National holidays covered
   

🗣 Recruitment process:
 

✔️ Technical Task → ☑️ AI Live Coding Task → ✅ Cultural-Fit Interview → 🏁 Offer