Jobs at Djinni

ABOUT CLIENT

A dynamic wellness tech venture offering innovative tools to support proactive health management. Its primary product is a smart scale equipped with cutting-edge BIA technology, delivering precise data on key body metrics such as fat percentage, lean mass, and hydration. By merging advanced engineering with a seamless digital experience, it empowers users to make informed decisions about their health.

PROJECT STAGE

live.

REQUIREMENTS

• Native or fully fluent English proficiency (written communication is your entire job)
• Ability to write with clarity, warmth, and precision under time pressure
• Demonstrated ability to resolve billing and account issues independently
• Strong judgment and pattern recognition for triaging edge cases
• Comfort working with sensitive personal and health-adjacent information
• Reliable internet connection and dedicated workspace.

Nice to have

• 2+ years in customer service, particularly in subscription billing, e-commerce logistics, or health-adjacent industries
• Experience with HIPAA-compliant environments
• Familiarity with support platforms (Zendesk, Intercom, or similar)
• Track record of high CSAT in written support channels.

RESPONSIBILITIES

• Billing inquiries (charges, refunds, failed payments, subscription timing)
• Shipping issues (tracking, delays, missing packages, address changes)
• Account management (login issues, password resets, profile updates, subscription changes)
• Charge explanations (why this amount, why this date, what happens next)
• Hardware support (Body Pod and Hume Band setup, connectivity, syncing, measurement troubleshooting)

We are looking for a System Administrator with a passion for automation and DevOps practices to join our engineering team. This role is ideal for someone who is strong in system administration and eager to grow into a full-fledged DevOps engineer. 

Responsibilities: 

• Administer and maintain Windows servers, Active Directory, MS Terminal Server, and MS SQL environments. 
• Configure and manage Linux servers (strong Linux knowledge required). 
• Design and maintain backups and high-availability clusters. Manage VMware infrastructure and work with cloud technologies (AWS/Azure/GCP). Configure and maintain network infrastructure, including routing, VPNs, and firewall rules. 
• Automate infrastructure deployment and management using Ansible, Terraform, Helm. 
• Work with Git for version control and infrastructure as code. 
• Set up and maintain monitoring and alerting systems. 
• Collaborate with developers to streamline deployment pipelines and improve CI/CD processes. (Nice-to-have) Work with ELK stack, Kubernetes, and container orchestration systems. 

Requirements: 

• Strong experience in Windows and Linux system administration. Hands-on experience with VMware or other virtualization platforms. Good understanding of networking: routing, VPN, DNS, load balancing. 
• Experience with backup and disaster recovery strategies. Scripting/automation experience (Bash, PowerShell, Python is a plus). 
• Familiarity with infrastructure-as-code tools (Ansible, Terraform, Helm). 
• Experience with Git and version control best practices. 
• Basic knowledge of cloud environments (AWS/Azure/GCP). 
• Desire to grow into a DevOps role and learn Kubernetes, CI/CD, and modern deployment practices. 

Nice-to-have: 

Experience with ELK stack, Prometheus/Grafana monitoring. Experience with Docker, Kubernetes, or other orchestration platforms. 

We offer: 

Opportunity to transition from classic system administration to full DevOps engineering. Work with a professional and supportive team. Modern tech stack and automation-first mindset.

About the Role

Techchain Solutions is looking for a Business Analyst with experience in Web3 and AI products to support product discovery, business analysis, and documentation for custom software projects.

We build Web3 platforms, blockchain applications, and AI-powered products for startups and growing companies. We need someone who can translate product ideas and client requirements into clear, structured documentation for designers and developers.

This role is hands-on and analytical, requiring strong attention to detail and the ability to independently structure complex product ideas.

The position is part-time and can work well as an additional engagement.

Responsibilities

• Conduct product discovery and requirement clarification with stakeholders
• Translate product ideas into structured product documentation
• Prepare Product Requirements Documents (PRD)
• Write user stories and acceptance criteria
• Define and document MVP scope and feature logic
• Create user flows and process diagrams
• Perform competitor and market analysis to help shape product decisions
• Identify risks, assumptions, and unclear requirements early
• Maintain documentation in Jira and Confluence

• Work closely with designers and developers to ensure requirements are clear and implementable

   

Requirements

• Proven experience as a Business Analyst in software development projects
• Experience working on Web3 or AI products
• Strong analytical and structured thinking
• Ability to independently break down complex product ideas into clear requirements
• Experience preparing product and technical documentation

• Strong communication skills and responsibility for deadlines

   

Experience with:

• PRD / product specifications
• User stories and acceptance criteria
• Business process diagrams
• User flows
• Feature breakdown and documentation

Tools

• Jira
• Confluence
• Miro / FigJam
• Figma (basic understanding)
• AI tools (ChatGPT, Claude, etc.) for productivity

Nice to Have

• Experience working as Product Owner
• Strong product thinking and prioritization skills
• Experience conducting competitor analysis and product research
• Ability to create quick sketches or low-fidelity product drafts to communicate ideas and guide designers
• Experience with DeFi, crypto platforms, or AI SaaS products

What We Value

• Motivation to work on interesting products
• Responsibility and ability to meet deadlines
• Accuracy and clarity in documentation
• Ability to work independently and proactively

Work Format

• Part-time
• Up to 4 hours/day
• Up to 80 hours/month
• Fully remote

Compensation

Up to $15/hour depending on experience.

Application Requirements

Please include:

• CV
• Examples of documentation you created (PRD, flows, specs, diagrams)
• Description of Web3 or AI products you worked on

Hiring Process

1. CV review
2. Interview
3. Short practical test task

About Uitware

At Uitware, we believe in making a positive impact through code and tech solutions. We are passionate about creating impactful, efficient, and reliable solutions that benefit forward-thinking organizations. Our focus is on people—both our clients and employees. We distance ourselves from the 'churn and burn' culture and foster a nurturing environment for long-term growth and commitment.

DevOps Position Overview

We are currently seeking DevOps rockstars to join our team. If you are proactive, earnest, and committed to self-improvement and responsibility, this might be the perfect role for you!

Skills and Values of our perfect candidate:

• 1+ year of experience in DevOps
• Extensive experience with Azure cloud environments (e.g., Storage Account, Networking, ACR, Key Vault)
• Proficiency in Docker and Kubernetes (Azure AKS or AWS EKS), and Helm
• Experience with Infrastructure as Code (Terraform)
• ArgoCD or other CD platform (App-of-Apps, ApplicationSet, Sync waves)
• Strong CI/CD knowledge. Azure DevOps pipelines, GitHub Actions or GitLab CI/CD
• Redis, RabbitMQ, familiarity with alternative solutions (Kafka, NATS, Azure Service Bus) is a plus
• Logging/Monitoring (Prometeus, Grafana, Promtail, Loki)
• Linux OS administration, Bash scripting, and filesystem management
• Knowledge of programming and scripting languages (Python, Bash)
• Experience with version control systems (e.g., Git)
• Strong written and verbal English communication skills (Intermediate level)

What you will get

• Impactful Projects: Work on a diverse portfolio of positive impact projects
• Mentorship: Receive guidance from senior experts and industry leaders
• Career Growth: Regular performance reviews and a transparent career development plan

More About Us

• Visit our website uitware.com

Employment type

Full-time

We’re searching for a Product Manager to join a blockchain company. This is a long-term opportunity, specifically open to Ukrainian professionals living abroad.

What You’ll Do:

• Drive product growth by optimizing key metrics across user acquisition and activation flows
• Conduct competitive research, analyze user feedback, and leverage analytics to uncover actionable insights
• Identify growth opportunities and design experiments based on data-driven hypotheses
• Collaborate closely with marketing, design, analytics and engineering teams to deliver measurable business impact
• Contribute to the product roadmap and prioritize initiatives that maximize user engagement and retention

About you:

• 2+ years of experience in product management or related roles
• Strong analytical skills and familiarity with product metrics
• Ability to lead projects and coordinate multiple stakeholders
• Experience working with blockchain-based products, decentralized applications (dApps), or Web3 platforms
• UX, design, or technical background is a plus, but not required
   

Perks & Benefits:

• Competitive salary and benefits package
• Opportunity to work in a dynamic, innovative, and growing industry
• Remote work flexibility
• A collaborative and inclusive work environment
• Professional growth opportunities in a rapidly evolving sector
• Paid vacation and sick leaves

DeepX is looking for a Computer Vision Engineer to develop high-precision 3D reconstruction systems based on polarization imaging.

In this role, you will work at the intersection of computer vision, optical physics, and geometry, building algorithms that extract detailed surface information from polarimetric data using Shape-from-Polarization (SfP) techniques.

Core requirements:

● Strong understanding of polarized light physics and Stokes vector representation;

● Solid knowledge of linear algebra and vector calculus for coordinate transformations and 3D geometry;

● Experience implementing algorithms in Python (NumPy, SciPy);

● Practical experience with computer vision libraries such as OpenCV or scikit-image;

● Ability to extract reliable signals from noisy imaging data.

Nice to have:

● Experience with Shape-from-Polarization (SfP) or other Shape-from-X methods;

● Understanding of surface normals, depth maps, and 3D reconstruction pipelines;

● Experience working with polarization cameras;

● Knowledge of light reflection and scattering on different materials;

● Experience with normal integration methods for surface reconstruction.

We are looking for a Lead Manager / CRM to handle incoming inquiries from potential clients for a legal project.

The main responsibility of this role is initial lead processing, communication with clients, and transferring qualified leads to sales managers.

Responsibilities

• Work with the CRM system: communicate with incoming leads, enter information, and update lead statuses.
• Conduct initial client qualification based on established criteria.
• Transfer qualified leads to sales managers.
• Ensure timely responses and perform follow-ups.
• Process incoming inquiries in a timely manner.

Requirements

• Strong written and spoken English.
• Experience working with CRM systems.
• Ability to handle multiple inquiries simultaneously.
• Strong attention to detail and a responsible approach to work.
• Previous experience in customer support or a call center will be a plus.

Nice to have

• Additional languages: Spanish / Russian / Chinese / Arabic.

What we offer

• Fully remote work format.
• Working schedule 6–8 hours per day aligned with Eastern Time (ET).
• CRM training and onboarding support.
• Stable salary payments.

• 2+ years of experience in manual and functional/non-functional testing;
• Experience in testing web applications;
• Regression testing skills;
• Experience in back-end testing, API testing, cross-browser testing;
• Good understanding of Swagger, Postman, and log analysis
• Ability to write test documentation: test cases, test plans, etc;
• Proficiency in web technologies such as HTML, CSS, XML, JSON (ability to modify structure, add/modify fields and good understanding of their operation);
• Knowledge of testing methodologies and approaches, ability to apply various testing methodologies depending on the task;
• Understanding of the web application development lifecycle;
• Strong knowledge of SQL;
• Ability to work with browser developer tools, knowledge of Agile, Jira, CI;
• Attention to detail and accuracy in dealing with numbers and percentages.

We are looking for Talent Sourcer for an IT product company that is rapidly growing and delivering a unique, cutting-edge solution in the defense tech industry. 

Talent Sourcer will support the expansion of the company during this period of rapid growth. You will be responsible for attracting and identifying potential candidates, finding effective ways to connect with them, and continuously improving sourcing strategies and processes. 

Key Responsibilities: 

• Develop and implement effective sourcing strategies for roles across various levels. 

• Utilize a wide range of sourcing techniques, including Boolean/X-ray search on different platforms such as LinkedIn Recruiter, GitHub, social media and alternative sources. 

• Craft personalized and multi-channel outreach campaigns to increase candidate response rates and engagement. 

• Analyze sourcing data and recruitment funnel metrics, including interview conversion rates, response rates, and others. 

• Conduct market mapping and competitor research to identify talent pools and hiring trends. 

• Collaborate closely with hiring managers to ensure alignment and effectiveness in recruiting efforts. 

Skills and experience: 

• Minimum of 2 years of hands-on experience as a Sourcer. 

• Demonstrated expertise in sourcing across both technical and non-technical roles. 

• Knowledge of different sourcing tools and techniques, including Boolean search, and sourcing across various platforms (e.g., LinkedIn, GitHub, etc.). 

• Strong understanding of diverse job roles and the ability to quickly understand and adapt to new job requirements. 

• Results-oriented mindset with a proactive approach, creative problem-solving, and a high degree of flexibility. 

• Proficiency in English at an intermediate level or higher. 

• Experience sourcing candidates in the EU and USA markets will be a plus. 

What company offers: 

• A dynamic and innovative work environment that supports professional growth. 

• The opportunity to make an impact on the company’s processes and outcomes. 

• Work with Ashby ATS and the latest sourcing tools. 

• Competitive salary, official employment, employee military deferral (if applicable), and stable working conditions. 

• Flexible working arrangements (office / hybrid, flexible working hours). 

• A chance to contribute to the development of a cutting-edge and fast-moving product. 

If you're passionate about identifying top talent and enjoy using innovative sourcing strategies to find the perfect fit, we'd love to hear from you!

We are seeking a highly proactive and business-driven Sales Manager to play a key role in expanding our client base. You will be responsible for opening new accounts, establishing relationships with prospective clients and driving initial engagement.

Responsibilities: 

• Identify, approach and engage new potential clients in the IT outsourcing sector.
• Manage the full early-stage sales cycle: outreach, qualification, discovery and handover to the technical team.
• Build and nurture long-term relationships with clients, primarily in the US market.
• Attend international conferences, networking events and industry meetups to build connections and generate business opportunities.
• Maintain a high level of activity across communication channels.
• Collaborate closely with internal teams to ensure alignment on client needs and service offerings.

Requirements:

• Proven experience in IT outsourcing or software development services sales.
• Proven track record of successfully onboarding new clients.
• Experience working with US clients.
• Excellent communication, negotiation and relationship-building skills.
• Ability to work independently, drive processes and deliver results.
• Advanced level of English (both written and spoken).
• Based in Europe and able to travel for conferences and client events.

Working conditions and benefits:

• Paid vacation, sick leave (without a sickness list).
• Official state holidays — 11 days considered public holidays.
• Professional growth while attending challenging projects, and the possibility of switching your role and mastering new technologies and skills with company support.
• Flexible working schedule: 8 hours per day, 40 hours per week.
• Personal Career Development Plan (CDP).
• Employee support program (Discount, Care, Health, Legal compensation).
• Paid external training, conferences, and professional certification that meet the company’s business goals.
• Internal workshops & seminars.
• Corporate library (Paper/E-books) and internal English classes.

Ready to join us? 🚀

About us

Syndicode is a value-driven software development partner with a globally distributed team of engineers, designers, architects and IT managers. We are united by the mission to provide our clients with software products and services that perform, look, and work as designed. 

We believe that our people and culture make Syndicode’s success continuous. Our team is unified by shared principles like: Accountability, Involvement, Excellence, Visibility, Integrity, Innovation, Win-Win, Flexibility. Syndicoders are professionals who pursue self-improvement through continual learning, are eager to introduce improvements to work processes, and are able to analyze a variety of sources to make sound and timely decisions.

If it sounds like you, apply to our jobs and become a new Syndicoder!

 
About the project

Our team is building an internal tool for a major construction company to help their teams design and evaluate complex layouts while accounting for real-world constraints. The product combines robust engineering logic with an interactive 3D view in the browser, making it easier for users to explore design options and estimate key building parameters, including costs. In this role, you’ll work on the mathematical core of the system—refining existing models and developing new algorithms that make the application faster, smarter, and more accurate.

 

What you’ll be doing
 

• Experience: At least 3 years of professional experience in mathematical modeling, algorithm development, or optimization-focused software engineering.
• Mathematical Expertise: Strong foundation in areas such as numerical analysis, linear algebra, calculus, statistics, probability, optimization, and related mathematical disciplines.
• Python: Minimum of 2 years of experience, with expertise in object-oriented programming, data structures, algorithms, and performance optimization.
• Computational geometry for coordinating transformations, polygon operations, or spatial reasoning.
• Analytical Thinking: Strong problem-solving skills with the ability to break down complex challenges into actionable components.
• Attention to Detail: High level of accuracy and precision in developing and validating mathematical models and code.
• Communication: Ability to clearly explain complex mathematical and technical concepts to both technical and non-technical audiences.

• Education: Bachelor’s, Master’s, or Ph.D. in Mathematics, Computer Science, Engineering, or a related quantitative field.
  
  Nice to have
   

  • FastAPI (or similar frameworks): Experience building RESTful APIs and exposing mathematical models and algorithms as scalable web services.
  • AWS: Familiarity with cloud infrastructure services for deployment, scalability, and management of computational resources in production environments.
     
     

  What you'll be doing
   

• Mathematical Model Development: Design, develop, and implement mathematical models and algorithms to solve complex problems in engineering, data analysis, optimization, and related domains.
• Python Software Development: Translate mathematical models and algorithms into high-performance, reliable, and efficient Python code. Ensure clean architecture, solid coding practices, and optimal performance.
• Collaboration: Work closely with cross-functional teams—including developers and domain experts—to understand requirements, troubleshoot issues, and deliver integrated solutions.
• Testing and Validation: Perform rigorous testing and validation of mathematical models and their Python implementations to ensure accuracy, reliability, and efficiency.
• Documentation: Create clear, thorough documentation for models, algorithms, and code implementations.
   

What you’ll get at Syndicode
 

• Fully remote job
• Continuous feedback within teams and departments
• Top-notch team 
• Ability to participate in decision-making and bring new ideas
• Self-management: opportunity to manage your time and plan your activities
• Dynamic fast-growing environment: we react and adapt quickly to the world’s and market changes.

About us

Syndicode is a value-driven software development partner with a globally distributed team of engineers, designers, architects, and IT managers.
We build scalable digital products and help startups and growing companies bring complex software ideas to life.
Our culture is based on accountability, visibility, involvement, integrity, and continuous improvement. We believe in hiring mature professionals who can take ownership, work autonomously, and continuously improve the way we operate.

About the role

We are seeking a hands-on Chief Business Development Officer (CBDO) to drive the company’s growth by leading sales and marketing. The CBDO will work closely with the CEO and COO to ensure that the company attracts the right clients, wins the right projects, and builds a predictable revenue pipeline. The CBDO will lead the Sales and Marketing teams and play a critical role in shaping Syndicode’s market position.

What you’ll be doing

• Owning and driving company revenue growth, including pipeline generation, deal closing, and revenue forecasting
• Building and maintaining a predictable sales pipeline through outbound, inbound, and partnership channels
• Personally participating in strategic discovery calls, client meetings, and negotiations
• Leading and improving the end-to-end sales process from first contact to contract signature
• Managing and coaching the Sales and Marketing teams, ensuring alignment between lead generation and revenue goals
• Developing and executing outbound sales strategies, including target account selection, messaging, and outreach campaigns
• Working closely with the marketing team to improve positioning, messaging, case studies, and demand generation initiatives
• Identifying and developing strategic partnerships and referral channels that can expand the company’s reach and pipeline
• Ensuring proper use of CRM and sales tools, maintaining accurate pipeline tracking and reporting
• Monitoring key sales metrics such as pipeline coverage, conversion rates, deal size, and forecast accuracy
• Collaborating closely with the COO and delivery teams to ensure realistic project scoping, high-quality presales, and successful client engagements
• Continuously improving the company’s sales playbooks, proposal materials, and go-to-market approach

What you’ll need

• 8+ years of experience in IT services/software outsourcing sales
• Proven experience closing B2B software development deals
• Strong experience with outbound sales
• Hands-on experience with LinkedIn, Apollo, and CRM tools
• Experience working with marketing and demand generation
• Ability to operate both strategically and operationally
• Advanced English

Strong advantages

• Experience selling staff augmentation, custom software development
• Experience selling to the US or EU markets
• Existing network in technology companies

What you’ll get at Syndicode

• 15 days of vacation, 11 days off for holidays, and 20 sick leave days per year
• Fully remote job
• Ability to influence company strategy
• Direct impact on company growth
• High level of autonomy and ownership
• Opportunity to build and scale the revenue engine
• Collaboration with an experienced leadership team

Project description

We are looking for a Senior Full Stack Developer to join our team and work on digital media platforms with high daily traffic.

Our client is a media company that develops and maintains several large online news portals used by thousands of users every day. The platforms deliver real-time news, sports updates, and digital content to a broad audience and require continuous feature development, performance optimization, and system scalability.

You will work on both frontend and backend development, contributing to new features, platform improvements, and technical decisions throughout the development lifecycle.

Responsibilities

• Develop and enhance features for large-scale web platforms
• Build modern frontend solutions using React
• Implement and maintain backend functionality using PHP
• Work with APIs, databases, and integration with existing systems
• Participate in technical design and architecture decisions
• Estimate development efforts and evaluate technical feasibility
• Ensure code quality through reviews, testing, and deployment best practices
• Collaborate with cross-functional teams including product, design, and engineering
• Contribute to engineering standards and best practices within the team
   

Requirements

• 5+ years of professional experience in software development
• Strong expertise in JavaScript / TypeScript
• Solid experience with React
• Strong knowledge of HTML5 and CSS
• Backend development experience (preferably PHP)
• Experience working with APIs and databases
• Understanding of modern frontend architecture, performance optimization, and state management
• German language proficiency at B1 level or higher
• English level Upper-Intermediate or higher
• Ability to work collaboratively in a team environment
• Strong problem-solving and analytical thinking
   

Nice to have

• Experience working with different CMS platforms
• Experience in large-scale or high-traffic web products
• Understanding of project management processes in IT
• Experience participating in product or technical discovery
   

About Apiko

Apiko is a web and mobile development company that builds high-quality software solutions for businesses worldwide.

We deliver advanced digital products across multiple industries, helping companies remove the barriers of time and location through modern technology. Our main technologies include React.js, React Native, Meteor.js, Node.js, and Express.js.

Our team works closely with international clients to deliver scalable, reliable, and innovative software solutions.

Company and benefits

• Work in a progressive and fast-growing international team with democratic management
• Competitive salary and regular performance reviews
• Official long-term employment
• Healthcare compensation
• Personal learning budget and internal technical trainings
• All necessary equipment provided or compensation for your own equipment
• Complete tax compensation and assistance from a personal accountant
• Comfortable office in the city center in Ternopil or remote work
• Opportunity to grow professionally and develop your skills
   

Senior Backend Engineer (AI Engineer)

Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries. 

About the Product: 
Zenity is the first security governance platform built specifically for AI Copilots, Low-Code/No-Code applications, and business-led development. Enterprises today create thousands of automations, workflows, copilots, and integrations outside traditional R&D—introducing new, fast-moving security risks. Zenity provides organizations with:

• Real-time detection of misconfigurations, unsafe data flows, and policy violations
• Centralized visibility across hundreds of business-driven apps and automations
• Security guardrails for GenAI and LLM-powered tools
• Prioritized vulnerability reports and guided remediation

About the Role: 
Zenity is hiring a Senior Backend Engineer to help drive the evolution of its security platform for AI and Low-Code ecosystems. This role is ideal for engineers who enjoy building large-scale, cloud-based systems with real enterprise impact.

You will work in a dynamic, Agile environment, contributing to the continuous development, scaling, and improvement of the platform.

Engineering Culture

At Zenity, we work with an AI-first mindset. Our engineering teams actively leverage AI throughout the entire development lifecycle — from ideation and design to implementation and production.

If AI-assisted development is already embedded in your workflow and influences how you approach engineering challenges, this role was built for you.

Key Responsibilities: 

• Design and build backend services powering security governance for GenAI, Copilots, and Low-Code platforms
• Deliver end-to-end product features used by enterprise customers at scale
• Develop detection logic, data flows, and validation layers for complex workflows and automations
• Work with distributed systems, microservices, and cloud-native components
• Build and optimize SQL schema, queries, data models, and near-real-time processing pipelines
• Leverage AI tools (Copilot, Cursor, Claude Code, etc.) extensively as a regular and consistent part of the day-to-day development workflow: to accelerate design, implementation, refactoring, and debugging
• Participate in design reviews, collaborate closely with product and security teams, and contribute thoughtful technical decisions
• Implement security-focused backend solutions that help enterprises adopt AI responsibly

Required Competence and Skills:

 

• 7+ years of experience in backend software development (Python, Java, Kotlin, C#, Go, Node.js, Scala) with proven delivery of production features, working on core product systems with real user impact
• Strong SQL fundamentals; hands-on experience with PostgreSQL/MySQL plus familiarity with MongoDB or DynamoDB
• Experience building distributed systems or microservices, including observability and CI/CD automation
• Experience working with AI agents or copilots (e.g. GitHub Copilot, Cursor, Claude Code, or similar) as part of your daily development workflow
• Understanding of AI-first development principles, such as prompt/context engineering, human-in-the-loop workflows, and validation of AI-generated code
• Solid cloud background (AWS preferred) and hands-on work with Docker and container-based deployments
• Experience contributing to high-scale or customer-facing products
• Experience designing ETL/ELT pipelines or large-scale data systems
• Strong communication skills in English, plus experience collaborating with distributed teams
• Ownership mindset and the ability to take a feature from design to production

Nice to have:

• Background in data engineering, streaming, or maintaining near real-time data pipelines
• Hands-on with Kubernetes
• Experience with workflow orchestration (Temporal, Cadence, or similar)
• Ability to work across multiple languages (Python + Go or Node.js)

Why Us?

We provide 20 days of vacation leave per calendar year (plus official national holidays of the country you are based in).

We provide full accounting and legal support in all countries in which we operate.

We utilize a fully remote work model with a powerful workstation and co-working space in case you need it.

We offer a highly competitive package with yearly performance and compensation reviews.

Core Systems: Atlassian Cloud (Jira, Confluence, Jira Service Management, Tempo) + Atlassian Access (SSO/SCIM)

We are looking for a senior, hands-on leader to own and evolve our internal business systems ecosystem. This role starts with Atlassian Cloud administration and architecture (Jira, Confluence, Jira Service Management, Tempo).

You will be the person who can assess the current state independently, redesign architecture where needed, eliminate process and configuration debt, introduce governance, and implement automation and integrations that reduce manual effort and improve reliability. Over time, you will help build the internal Business Systems / IT Ops function (processes, standards, roadmap, and potentially a small team).

Key responsibilities:

- Own and redesign Atlassian Cloud architecture

- Lead full-lifecycle administration of Jira, Confluence, Jira Service Management (JSM), and Tempo.

- Audit and redesign Jira architecture: project and global schemes, workflows, permission model, roles/groups, fields/screens, issue types, notifications, and overall maintainability.

- Identify and remove configuration/process debt: rationalize schemes, reduce duplication, standardize templates, improve performance and usability.

- Establish governance: change control, admin model, naming conventions, documentation standards, and audit readiness.

- Service management & internal support operating model:

Own and improve Jira Service Management setup

Portal structure, request types and forms available in the Help Center,

Permissions, notifications, queues (and SLAs if applicable)

Advanced troubleshooting for customer/agent portal issues

- Build a scalable support model for ~200 users:

Intake and triage process

Priority definitions, SLAs for internal requests

Runbooks and knowledge base

- Automation, APIs, and integrations

- Build and maintain advanced automations (Jira Automation + complementary tooling where needed).

Design and maintain integrations using REST APIs, webhooks, and middleware patterns.

Integrate Jira/Confluence/JSM with internal and external systems (including Salesforce where relevant).

Implement operational tooling via API: audits (access, permissions), bulk updates, data quality checks, and repeatable administrative operations.

- Identity & access (Atlassian Access / SSO)

Own Atlassian Access administration: SSO policies, user lifecycle, access governance, and coordination with identity provider (IdP).

Improve provisioning/deprovisioning flows (SCIM) and access audit practices.

- Reporting, BI collaboration, and insights

Collaborate with the BI function to ensure consistent definitions and reliable source data.

Enable actionable reporting for operational transparency: project/program health, capacity/utilization (where applicable), service desk performance, adoption metrics.

- Internal consulting, training, and documentation

Act as an internal consultant to multiple departments on process design and tooling optimization.

Provide user enablement: training, best practices, office hours, guidelines.

Own documentation for workflows, automations, integrations, and system usage.

Requirements (Must-have):

- 5+ years of experience in Business Systems / Enterprise Tools with proven end-to-end ownership (not ticket-only administration).

- Deep hands-on expertise with Atlassian Cloud: Jira + Confluence + Jira Service Management + Jira Product Discovery + Tempo.

- Strong architecture mindset: ability to design maintainable permission models, workflows, schemes, and governance at company scale.

- Proven experience building advanced automation and reducing manual operations through scalable solutions.

- Strong integration skills: REST APIs, authentication patterns, rate limits, error handling, monitoring/troubleshooting.

- Experience owning SSO/Identity lifecycle in practice

- Excellent troubleshooting, root-cause analysis, and stakeholder communication skills.

- Strong documentation discipline and ability to create operational runbooks.

Benefits:

- Competitive compensation package

- International work environment

- Flexible working schedule and the possibility to work remotely

- Annual performance bonus

- English classes

- Maternity/Paternity leave