Jobs at Djinni

About the Role

We’re seeking a  Business Analyst/Product Manager to ensure flawless delivery of features to our customers. You’ll work hands-on with development teams to execute the product roadmap defined by our CPO, maintain high quality standards, track team performance metrics, and ensure releases happen on schedule without delays.

This is an execution-focused role. You’ll translate business requirements into technical specifications, manage the delivery process, minimize bugs and incidents, and ensure our customers receive high-quality features on time.

Role Type: Business Analyst (Execution & Delivery focused)

Time Allocation:

Feature Delivery (50% of your time) 

• Manage product backlog for development teams, ensuring 2+ sprints are always groomed 
• Write detailed user stories with clear acceptance criteria and edge cases 
• Conduct bi-weekly sprint planning and weekly backlog refinement sessions 
• Ensure 95%+ of releases ship on scheduled dates - no delays, no excuses 

• Remove blockers proactively to keep teams on track 

   

Technical Documentation (20%) 

• Prepare Business Requirements Documents (BRD) outlining business objectives and scope 
• Write comprehensive Product Requirements Documents (PRD) including:  
• Functional specifications and user flows 
• API specs, data models, integration requirements 
• Technical constraints and performance considerations 
• Acceptance criteria and test scenarios 

• Maintain clear documentation in Confluence for engineering and stakeholders 

   

Quality & Incident Management (15%) 

• Drive bug reduction initiatives - target <3% bug escape rate 
• Manage P0/P1 incidents: triage within 30 minutes, resolve within 4 hours 
• Document post-mortems with root cause analysis and preventive actions 
• Track quality metrics: bug rates, regression issues, technical debt 

• Collaborate with QA on test coverage and automation priorities 

   

Metrics & Reporting (15%) 

• Track team performance: velocity, cycle time, lead time, commitment accuracy 
• Build dashboards in Jira showing real-time delivery health 
• Present quarterly metrics to CPO showing delivery trends and quality improvements 
• Coordinate with stakeholders: Customer Success (weekly), Sales (bi-weekly), Support (weekly) 

Report To: Chief Product Officer (CPO)
Location: Remote (Europe/US time zones preferred for team overlap)

Must-Have Qualifications

• Experience 3-5+ years as Business Analyst  or Product Manager in B2B SaaS, cloud software, or CRM solutions
• Proven track record of on-time delivery: Be ready to share specific metrics (e.g., “Achieved 95% on-time release rate over 12 months”)
• BRD/PRD writing experience: At least 2 years writing technical specifications for engineering teams
• Agile/Scrum mastery: 3+ years managing backlogs, writing user stories, leading sprint ceremonies
• Quality focus: Experience reducing bug rates and managing incident response

• Technical proficiency: Understanding of APIs, cloud platforms, CRM integrations, data models

   

Skills

• Execution Excellence: Ability to drive features to completion on schedule, removing blockers proactively
• Technical Documentation: Strong writing skills for BRD/PRD with clarity and detail
• Analytical: Can track and present team performance metrics (velocity, cycle time, bug rates)
• Quality Mindset: Obsessed with reducing bugs, improving processes, preventing incidents
• Communication: Fluent English (C1/C2), able to explain requirements to technical and non-technical audiences
• Prioritization: Can make quick trade-off decisions to keep releases on track

• Incident Management: Experience triaging and coordinating response to production issues

   

Tools Proficiency

• Jira/Linear: Advanced backlog management, sprint planning, reporting
• Confluence: Documentation, BRD/PRD templates, knowledge management
• Analytics: Mixpanel, Amplitude, Google Analytics for feature tracking

• Design: Figma collaboration for UI/UX specifications

   

   

Mindset

• Delivery-focused: Obsessed with hitting release dates and shipping quality features
• Detail-oriented: Catches edge cases, writes comprehensive acceptance criteria
• Proactive problem-solver: Removes blockers before they impact timelines
• Quality-driven: Won’t ship until it’s right, balances speed with quality
• Team player: Supports engineering, collaborates with cross-functional teams
• Customer-centric: Understands impact of delays and bugs on customer experience

🌟 Nice-to-Have (Bonus Qualifications)

Experience

• 3-5+ years product ownership experience (for Senior-level consideration)
• Previous experience in CRM industry (Salesforce, HubSpot, Pipedrive ecosystem)
• Background as Business Analyst, Solutions Engineer, or QA Lead (strong documentation skills)
• Experience with DevOps practices (CI/CD, release automation, monitoring)
• Incident management training (ITIL, SRE practices)

• Experience managing API products or developer-facing features

   

Skills & Knowledge

• SQL proficiency: Can write queries to analyze feature usage and performance
• Scripting/automation: Python, JavaScript for data analysis or tooling
• Advanced Jira: Custom workflows, automation rules, dashboard creation
• API documentation: Swagger/OpenAPI specification writing

• Performance testing: Understanding of load testing and scalability considerations

   

Why Join Proxima CRM?

Execution Impact: Your work directly affects customers. Every feature you deliver improves their workflow and business outcomes.

Quality Culture: We value doing it right over doing it fast (but we do both). You’ll have support to maintain high standards.

Modern Processes: We use best practices in Agile, documentation, and incident management. You’ll work with experienced teams.

Growth: Early product ownership hires have opportunities to take on more scope, mentor others, and grow into leadership roles.

Flexibility: True remote-first. Work from anywhere with flexible hours and async-first culture.

Proxima CRM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We're looking for night shift Customer Support Agents to join our team! If you're a night owl who enjoys helping people and solving problems, we'd love to meet you.
 

What you'll be doing:

• Chatting with customers and helping them with their questions via chat, email, phone calls, and other channels
• Keeping in touch with your teammates throughout your shift so you can solve issues together
• Making sure every customer gets a friendly, clear, and helpful experience
   

What we're looking for:

• Got customer support experience? Awesome!
• No experience? That's totally okay too. If you're eager to learn, we'll teach you everything you need to know
• You're available to work night shifts (23:00 – 07:00)
• You stay calm when things get busy and genuinely enjoy helping people
• Your English is C1+ in both speaking and writing
   

What you'll get:

• Fully remote work - work from wherever you're most comfortable
• Extra bonuses for every night shift 🌙
• Full onboarding and training, so you'll never feel lost
• A friendly startup team
• Plenty of opportunities to learn, grow, and build your career in customer support
   

If helping people, solving problems, and working nights sounds like your thing, we'd love to hear from you! ✨

We are looking for an experienced Full Stack  to design and build scalable cloud-native applications while leading engineering teams and driving technical decisions.

Requirements

• 7+ years of software engineering experience.
• Strong expertise in Python (FastAPI).
• Solid experience with ReactJS and TypeScript.
• Hands-on experience with AWS, Docker, and Kubernetes.
• Strong understanding of microservices, distributed systems, REST/GraphQL APIs, and CI/CD.
• Experience with SQL/NoSQL databases and asynchronous processing (Celery or similar).
• Experience mentoring engineers and leading technical initiatives.
• Good verbal and writing English language communication skills.

Nice to Have

• AI/LLM integration experience.
• Kafka, SNS/SQS, Redis, RabbitMQ.
• Terraform or CloudFormation.
• Domain-Driven Design (DDD) and Clean Architecture.

We're building simulation-ready 3D environments for robotics training. We have a large library of lidar-captured residential interiors, and we're converting them into environments that robot policies can actually navigate — watertight geometry, real collision meshes, semantic labels, USD export.
 

You'd be the first hire on this. First project is five scenes, end to end, by hand. What we learn from those becomes the pipeline.

Must have:
• Blender or Maya at production level — retopo, mesh repair, UV
• Python scripting. Every tool in this stack is driven through it
• Hands-on with at least one physics simulator: Isaac Sim, MuJoCo, Unity/Unreal physics, or PyBullet
• You understand the difference between a visual mesh and a collision mesh, and can explain convex decomposition without looking it up

Nice to have: USD/OpenUSD, Isaac Sim or Omniverse specifically, experience cleaning up scanned data (photogrammetry, point clouds, 3D scan)

Not required: ML or robotics theory. You're building environments, not training policies.

What a finished scene looks like:
• Visual mesh — watertight, ceilings closed, holes patched, real-world scale, Z-up, floor at origin
• Collision mesh — separate from visual, convex-decomposed
• Semantic labels — floor, wall, ceiling, door, window, stair, furniture
• USD primary, glTF secondary
• Loads in Isaac Sim and MuJoCo, and a simple agent can walk room to room without falling through anything

Screening: a paid test task. We send you one raw scan; you produce a watertight collision mesh that loads in MuJoCo and holds a falling capsule on the floor instead of letting it pass through. Half a day of work, paid at your rate. 

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Ми створюємо 3D-середовища, готові до симуляцій, для навчання робототехніки. У нас є велика бібліотека житлових інтер'єрів, відзнятих за допомогою LiDAR, і ми перетворюємо їх на середовища, в яких алгоритми роботів (robot policies) зможуть реально орієнтуватися — замкнута геометрія (watertight geometry), справжні колізійні меші (collision meshes), семантичні мітки (semantic labels), експорт у формат USD.

Ви будете першим найнятим спеціалістом на цьому напрямку. Перший проєкт — п'ять сцен, від початку до кінця (end-to-end), повністю вручну. Те, чого ми навчимося під час їх створення, стане основою нашого пайплайну.

Обов'язкові вимоги:

• Blender або Maya на рівні продакшену — ретопологія (retopo), виправлення мешів, розгортка (UV).
• Написання скриптів на Python. Кожен інструмент у цьому стеку керується через нього.
• Практичний досвід роботи щонайменше з одним фізичним симулятором: Isaac Sim, MuJoCo, Unity/Unreal physics або PyBullet.
• Ви розумієте різницю між візуальним (visual) та колізійним (collision) мешем і можете пояснити, що таке опукла декомпозиція (convex decomposition), не гуглячи цього.

Буде плюсом: Досвід роботи з USD/OpenUSD, конкретно з Isaac Sim або Omniverse, досвід очищення відсканованих даних (фотограмметрія, хмари точок / point clouds, Matterport).

Не вимагається: Знання ML або теорії робототехніки. Ви створюєте середовища, а не тренуєте політики.

Як виглядає готова сцена:

• Візуальний меш — замкнута геометрія (watertight), закриті стелі, залатані дірки, реальний масштаб (real-world scale), вісь Z вгору (Z-up), підлога на рівні початку координат (origin).
• Колізійний меш — окремий від візуального, розділений за допомогою опуклої декомпозиції (convex-decomposed).
• Семантичні мітки — підлога, стіна, стеля, двері, вікно, сходи, меблі.
• Формати — основний USD, додатковий glTF.
• Сцена успішно завантажується в Isaac Sim та MuJoCo, а простий агент може переходити з кімнати в кімнату, не провалюючись крізь поверхні.

Відбір: Оплачуване тестове завдання. Ми надсилаємо вам один необроблений скан (raw scan); ви маєте зробити замкнутий колізійний меш, який завантажується в MuJoCo і утримує падаючу капсулу на підлозі, не даючи їй провалитися наскрізь. Це робота на пів дня, яка оплачується за вашим рейтом (hourly rate).

Join Bato as UI/UX Designer!

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If you dream of becoming a UI/UX designer, already understand the basics, and have a strong desire to learn, this opportunity might be for you.

We don’t expect you to know everything from day one. However, you should understand the fundamentals of UI/UX, have 2–3 strong portfolio projects, and be ready to complete a small test task.

We are looking for someone with good visual taste, curiosity, and the ability to learn quickly. You enjoy exploring new ideas and tools, use modern technologies and AI in your work, take ownership of your tasks, and stay focused on results.

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What you’ll do:
● Design websites, landing pages, and digital products
● Research users, competitors, references, and trends
● Generate ideas and turn them into strong visual concepts
● Create Dribbble shots and content for social media
● Collaborate with developers and other team members
● Present your work and improve it based on feedback
 

What we expect from you:
● A genuine interest in design and modern digital products
● Good taste and strong visual thinking
● Basic understanding of UI/UX principles
● Confidence with Figma
● Curiosity and willingness to learn
● Independence, responsibility, and attention to detail
● A portfolio with 2–3 strong projects

Would be a plus:
● Graphic design or branding experience
● Basic motion design skills
● Experience with AI tools
● Upper-Intermediate English or higher

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Your growth at Bato:

You’ll work on internal and commercial projects of different levels and complexity. This will help you develop quickly through real tasks and hands-on experience. You’ll work independently, but you won’t be left alone. An experienced Design Lead will regularly review your work, provide feedback, and help you grow. As your skills improve, you’ll take on more ownership and responsibility.

What we offer: 
● Competitive salary based on your skills
● Remote work
● Four weeks of paid vacation and paid sick leave
● Interesting internal and commercial projects
● Regular support and feedback from a Design Lead
● A young, motivated team and a friendly environment
● Clear growth opportunities toward Middle and Senior Designer roles

Hiring process: 
● Short intro
● Test task
● Interview with the Design Lead
● Meeting with company leaders
● Offer

Who we are: 
Bato Web Agency is a full-cycle web agency providing comprehensive web services - from innovative design to high-end development of websites and web applications. 

Join our team and bring incredible ideas to life! 🚀 Don’t miss this chance - apply now!

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🚨 Quick heads-up!
We’re only reviewing applications sent through this platform - so make sure to apply here.

Also, don’t forget to drop a link to your portfolio!
Without it, we won’t be able to check out your work 😢

Try to include 2–3 of your best projects — the ones that really show what you can do and what makes your style stand out!

Hey there,

We're on the lookout for a Project Manager to join our design studio as we're growing and expanding. We need someone who's responsible, analytical, and knows how to connect with people. Plus, you'll be part of a friendly and creative team – so it's not your typical 9-to-5 gig.

Here's what we're looking for:

- Strong English skills, at an Advanced (C1) level.

- Good at talking to people and leading them.

- You've got some serious analytical chops.

- Quick decision-making

- Organization and attention to detail are your middle names.

And here's what you'll be up to:

- Chatting with clients, managing their expectations, and keeping them happy.

- Planning and overseeing projects from start to finish.

- Making sure designers stay on track, meet deadlines, and manage their time wisely.

- Creating a clear line of communication among everyone involved.

- Resolving any hiccups that come up within the team or with clients.

- Showing off your brilliant solutions, demo versions, and prototypes to clients.

- Dealing with paperwork and reports.

Here's the lowdown on the job:

- You'll be working with clients from all around the world.

- It's a full-time remote gig (so you can work in your PJs if you want).

- We roll from 10 AM to 6 PM, five days a week.

- And don't worry, we've got training and development opportunities lined up.

Sound good? Drop us a line if you're up for it!

Want to start your career in an international tech environment?

Intent Solutions Group is launching a Bootcamp for aspiring Support Analysts. This is an opportunity to break into tech support, work with English-speaking clients, and gain practical experience in an international product environment, including a high-security video streaming platform used by leading enterprises worldwide.

What we're looking for

• Upper-Intermediate (B2+) English or higher
• Strong communication skills
• A willingness to learn and grow in a Support Analyst role
• Adaptability and the ability to stay calm under pressure

What you'll gain

• Hands-on experience supporting an international product and working with English-speaking clients
• A solid foundation for building a career as a Support Analyst
• Practical exposure to the day-to-day work of a product support team 

Additional opportunity

The strongest Bootcamp participants may receive an opportunity to continue working with our team in a paid position

Program details

• Duration: 2–3 weeks
• Participation: Free of charge
• Location: Lviv (office-based)
• Expected start: August 2026 (TBD)

If you're passionate about technology, enjoy solving problems, and want to build your career in IT, we'd love to hear from you

We are looking for a Technical Support Specialist (L1/L2) to join our support team and provide customer-facing technical assistance for hardware, software, and connectivity-related issues.

In this role, you will handle first- and second-level support requests, troubleshoot Windows environments and basic network issues, assist with device (IoT/data logger) configuration, and escalate complex technical cases to higher-level engineering teams when needed.

You will work closely with Team Leaders, QA, Operations, and Engineering to ensure high-quality service delivery, accurate documentation, and continuous process improvement.

This role combines technical troubleshooting with customer communication and requires a structured, solution-oriented mindset.
 

Requirements:

• Experience in L1/L2 technical support or IT service desk roles
• Basic knowledge of Windows Server environments
• Basic MS SQL knowledge (user-level: queries, validation, data checks)
• Fundamental understanding of network technologies and protocols
• Experience configuring or supporting IoT devices or measurement data loggers (or strong willingness to learn)
• Confident in written and spoken English
• Independent, reliable, and detail-oriented working style
• Technical and solution-oriented mindset
• Strong interpersonal and communication skills
   

Responsibilities:

• Provide L1/L2 technical support via email, chat, and calls
• Troubleshoot Windows environment issues and basic network connectivity problems
• Perform basic MS SQL checks and validate measurement or system data
• Support configuration and deployment of IoT devices/data loggers following documented procedures
• Collect logs, reproduce issues, and prepare structured escalations for L3 / Engineering teams
• Maintain accurate ticket documentation in CRM/helpdesk systems
• Follow internal workflows, SLAs, and quality standards
• Contribute to knowledge base creation and continuous process improvements
• Collaborate with Team Leaders, QA, Operations, and Engineering
   

Would be a plus:

• Experience with Zendesk and similar ticketing platforms
• Previous BPO / outsourcing experience
• Technical education or certifications
• Experience supporting SaaS or hardware-enabled products
• Familiarity with structured troubleshooting methodologies
   

Work conditions:

• Remote work;
• The probation period is 2 months;
• 2 non-fixed days off per week.
• 3 types of work shifts: morning 8:00−16:000, Day 16:00—0:00, night shift 0:00−8:00

Search Partners Group - is a team of specialists in Search Feed and performance marketing. We work exclusively with white-hat verticals, develop long-term projects, and create an environment where talented professionals can scale their results, share expertise, and grow professionally.

We are currently expanding our team and looking for a Middle/Senior Media Buyer (Search Feed).

What we expect:

• At least 1 year of experience in Search Feed.
• Experience with RSOC will be a strong advantage.
• Experience working with white-hat Search Feed verticals (eCommerce, Nutra, etc.).
• Strong understanding of advertising campaign scaling principles.
• Analytical mindset, independence, and a high level of responsibility.

Your responsibilities:

• Launch, optimize, and scale Search Feed advertising campaigns.
• Test new campaign setups and hypotheses.
• Analyze performance and identify new growth opportunities.
• Work with white-hat verticals.
• Achieve KPI targets and continuously improve performance.
• Collaborate closely with the Team Lead and the team.

What we offer:

• Competitive base salary (depending on your level) + KPI-based bonuses.
• Opportunity to work with the market's leading Feed Providers.
• A strong team and knowledge sharing with Search Feed experts.
• Real opportunities for professional and career growth up to Team Lead and beyond.
• Participation in the development of large-scale projects.
• Fully remote work.
• Minimal bureaucracy, fast decision-making, and full support during the onboarding process.

Why Search Partners Group?

• Work exclusively with white-hat verticals.
• Access to the best Feed Providers in the market.
• A team focused on growth and results.
• The opportunity to influence processes and grow together with the company.

If you're passionate about Search Feed and want to grow as part of a strong team, we'd be happy to receive your CV!

We are strengthening our team and looking for a Product Manager who will drive valuable features and contribute to the launch of new products.

About the product: We develop and scale multiple social networking products that connect people worldwide. Our portfolio includes apps for both iOS and Android, each designed to enhance user experience, optimize engagement, and explore new business models. As a Product Manager, you will join a product team that works across different products, sharing expertise and collaborating on key initiatives. This is an opportunity to shape innovative features, drive product growth, and contribute to the launch of new solutions in a fast-paced environment.

In this role, you will

• Conduct market research and competitor analysis to identify trends and opportunities
• Define and write detailed product requirements (PRDs, user stories, acceptance criteria)
• Analyze user behavior and product funnels to find areas for improvement
• Generate and prioritize product hypotheses, testing them through experiments
• Work with product analytics tools to track key metrics and suggest improvements
• Collaborate with designers, developers, and QA teams to ensure smooth implementation of new features
• Run A/B tests, analyze results, and make data-driven decisions
• Stay up to date with industry best practices and propose innovative solutions
   

It’s all about you

• 2+ years of experience in product management with mobile B2C apps
• Strong analytical skills and experience in problem-solving through data analysis
• Experience in writing clear and structured documentation (PRDs, user stories)
• Hands-on experience with A/B testing, hypothesis validation, and user research
• Familiarity with product analytics tools (Tableau, Grafana, BQ or similar)
• Basic understanding of UX principles and the ability to identify user pain points
• Strong communication skills and ability to work cross-functionally in a team environment
• Familiarity with agile development processes and backlog management
• Proactive, results-driven mindset with a strong sense of ownership
• Upper-Intermediate (B2) English or higher
   

Would be a plus

• Experience working with product analytics in-depth

What we offer

Care and support: 

• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Maternity recovery support allowance
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine
   

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule 
• Modern equipment or depreciation of your own tools
   

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events

Hiring process

• Intro call
• Test Task
• Technical Interview
• Final Interview (optional) 
• Reference check
• Offer

We are strengthening our team and looking for a Junior Product Manager who will drive valuable features and contribute to the launch of new products.

About the product: We develop and scale multiple social networking products that connect people worldwide. Our portfolio includes apps for both iOS and Android, each designed to enhance user experience, optimize engagement, and explore new business models. As a Junior Product Manager, you will join a product team that works across different products, sharing expertise and collaborating on key initiatives. This is an opportunity to shape innovative features, drive product growth, and contribute to the launch of new solutions in a fast-paced environment.

In this role, you will

• Conduct market research and competitor analysis to identify trends and opportunities
• Define and write detailed product requirements (PRDs, user stories, acceptance criteria)
• Analyze user behavior and product funnels to find areas for improvement
• Generate and prioritize product hypotheses, testing them through experiments
• Work with product analytics tools to track key metrics and suggest improvements
• Collaborate with designers, developers, and QA teams to ensure smooth implementation of new features
• Run A/B tests, analyze results, and make data-driven decisions
• Stay up to date with industry best practices and propose innovative solutions
   

It’s all about you

• 1+ years of experience in product management with mobile B2C apps
• Strong analytical skills and experience in problem-solving through data analysis
• Experience in writing clear and structured documentation (PRDs, user stories)
• Hands-on experience with A/B testing, hypothesis validation, and user research
• Familiarity with product analytics tools (Tableau, Grafana, BQ or similar)
• Basic understanding of UX principles and the ability to identify user pain points
• Strong communication skills and ability to work cross-functionally in a team environment
• Familiarity with agile development processes and backlog management
• Proactive, results-driven mindset with a strong sense of ownership
• Upper-Intermediate (B2) English or higher
   

Would be a plus

• Experience working with product analytics in-depth

What we offer

Care and support: 

• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Maternity recovery support allowance
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine
   

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule 
• Modern equipment or depreciation of your own tools
   

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events

Hiring process

• Intro call
• Test Task
• Technical Interview
• Final Interview (optional) 
• Reference check
• Offer

United Tech is a global IT product company shaping the future of real-time social connection. With millions of users across North America, Europe, LATAM, and MENA, we build next-gen mobile and web apps for live-streaming and social networking. Our platforms enable connection at scale fast, interactive, and deeply engaging. The market is projected to exceed $206B by 2030, and we are already leading the evolution. Founded in Ukraine, scaling worldwide.

About the role: We are looking for a Manual QA Engineer to ensure high product quality across our web application, internal CRM, email campaigns, and push notifications.

This is a high-impact role in a product that is actively scaling, where QA is involved not only in testing, but also in product decision-making. You will work closely with product managers and developers, influence feature quality, and contribute to improving testing processes.

In this role, you will

• Analyze requirements and create test cases for new features.
• Test the internal CRM system.
• Test email campaigns and push notifications.
• Perform manual testing of the web application, including functional, regression, UI/UX, and smoke testing.
• Verify APIs using Postman/Swagger (basic positive and negative scenarios).
• Work with DevTools, including log analysis, network requests, and console errors.
• Assess testing risks and participate in task planning.
• Create clear and well-structured bug reports with reproduction steps, prioritization, and context.
• Contribute to improving testing processes and documentation.

It’s all about you

• 2+ years of experience in manual QA (web), including experience testing CRM systems and email campaigns.
• Understanding of SDLC/STLC, types of testing, and test design techniques.
• Experience with Postman or similar tools for API testing.
• Experience writing test cases and bug reports in any TMS/Jira.
• Experience working with databases such as MongoDB / BigQuery / DataGrip.
• Basic knowledge of Git (pull, checkout, code review), CI/CD tools (GitLab).
• Experience working with logs in Lens/Grafana, debugging tools (Charles, Fiddler).

Would be a plus

• Experience with Automation skills.
• Experience automating small routine tasks, such as generating data, writing database queries, and creating mock data.

What we offer

Care and support: 

• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine
   

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule 
• Modern equipment or depreciation of your own tools
   

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events
   

Hiring process

• Intro call
• Technical Interview
• Final Interview
• Reference check
• Offer

Role overview: 

The Operations Specialist serves as a strategic partner to executive leadership by managing high-priority projects and coordinating cross-functional initiatives. This role is ideal for a highly organized, proactive professional who thrives in a fast-paced environment, anticipates needs before they arise, and excels at keeping multiple priorities moving forward. 
 
Success in this position requires exceptional project management skills, strong business judgment, outstanding communication abilities, and the ability to build relationships across all levels of the organization. The individual must be comfortable handling confidential information, managing competing priorities, and driving accountability to ensure organizational goals are achieved. 

Important Note: Candidates must demonstrate prior knowledge of CUCollaborate’s platform, tools, and services, and are expected to research and familiarize themselves with the organization before applying. 

Responsibilities: 

-Project Management 

• Lead and coordinate strategic projects from initiation through completion. 
• Develop project plans, timelines, milestones, and deliverables. 
• Monitor project progress and proactively identify risks, dependencies, and roadblocks. 
• Coordinate cross-functional teams to ensure projects remain on schedule. 
• Track action items and hold stakeholders accountable for deliverables. 
• Prepare executive updates, dashboards, and project status reports. 
• Recommend process improvements that increase organizational efficiency. 
• Manage confidential projects and sensitive information with discretion. 
• Support organizational planning, goal tracking, and operational initiatives. 
• Assist with implementation of new processes, systems, and organizational changes. 

-Administrative & Operational Support 

• Maintain organized documentation, files, and project records. 
• Coordinate contracts, invoices, vendor communications, and administrative workflows as needed. 
• Research information and prepare analyses to support executive decision-making. 
• Identify opportunities to improve administrative and operational processes. 

Requirements: 

• Bachelor's degree in Business Administration, Project Management, Communications, or related field (or equivalent experience). 
• 3+ years of project management experience. 
• Demonstrated experience managing multiple complex projects simultaneously. 
• Exceptional organizational and time management skills. 
• Outstanding written and verbal communication skills. 
• Strong proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and Microsoft Teams. 
• Ability to handle confidential information with the highest level of professionalism. 

• Excellent judgment, discretion, and problem-solving abilities. 

   

Key Competencies:

• Exceptional organizational skills 
• Project planning and execution 
• Strategic thinking 
• Initiative and ownership 
• Relationship building 
• Communication and diplomacy 
• Attention to detail 
• Adaptability 
• Critical thinking 
• Sound judgment 
• Confidentiality 
• Accountability 
• Ability to prioritize under pressure 

We offer: 

• Competitive salary 
• Remote / hybrid work 
• Medical insurance and mental health coverage 
• Paid vacation, sick leave, and public holidays 
• English lessons at company's expense 
• Training & development budget 
• Teambuildings and a motivated team 

About the project

We are building a new website and platform for a premium water delivery company. Customers subscribe to regular water deliveries. They pay a deposit for reusable water containers and return them later.

The platform will include:

• A public website and product catalog
• A tool to check if delivery is available in a ZIP code
• A subscription builder (products, sizes, quantities, frequency, discounts, deposits)
• Online payments and a customer account area
• Delivery tools: delivery lists for drivers, a mobile-friendly driver app, and delivery photos
• Inventory tracking and demand planning - to track containers and deposits etc. (given, returned, damaged, lost, refunded)
• Automatic customer messages (reminders, delivery confirmations)
• Connections to a payment provider, GoHighLevel (CRM), and QuickBooks

Tech stack: Next.js, TypeScript, Tailwind, Supabase (database, login, file storage), Vercel, GoHighLevel, QuickBooks, Payments - Card Connect with Recurring billing.
 

We already have a prototype and a first draft scope document. These are a starting point. Your job is to turn them into a clear, complete plan.

You will be the main link between the client, and the team - the designer, the developer.

What you will do

This role combines 2-3 roles in one: Product/Business Analyst, QA and potentially , Project Manager. We want one person who owns the requirements, the plan, and the quality.
 

1. Lead the Discovery phase (first 1-2 weeks)

• Run meetings with the client to turn ideas and notes into clear, written requirements
• Get clear answers on the tricky business questions
• Map out how each integration (payments, GHL, QuickBooks) should work, step by step
• Deliver: a product backlog, a data model (with Alex), a list of risks, and a clear MVP scope (what is included and what is not) and estimates

2. Define and prioritize the product

• Help decide what belongs in the MVP and what can wait. 
• Write user stories that are clear enough for the developer to build without extra meetings
• Keep the backlog organized and up to date; run planning meetings and demos
• If something doesn't fit the plan, say so early, explain why, and suggest an alternative

3. Manage the project

• Keep track of the plan, deadlines, and what depends on what
• Report progress weekly to us and the client
• Help the developer get what they need: decisions, content, images, account access
• Be honest with the client if a deadline is at risk

4. Own quality (QA)

• Write test cases based on the requirements
• Test the website and app
• Focus on the tricky cases, not just the easy ones: payment errors, duplicate charges, subscription changes, deposit calculations, and permissions
• Keep track of bugs with clear steps to reproduce them
• Plan and run testing with the client before launch
• Check basic accessibility on customer-facing pages

What we're looking for

Must have

• 4+ years of experience as a Business Analyst or Product Owner on custom web projects, including some QA or delivery management
• Experience writing requirements, product backlog, etc.
• Strong written English (you'll write most requirements and talk directly with a US client)
• Comfortable with technical ideas: databases, APIs, webhooks, and user permissions. You don't need to code, but you should be able to question a technical design
• Hands-on experience with manual QA, including testing APIs (e.g. with Postman)
• Able to work independently in a small team
• Use AI consciously to improve BA and QA efficiency

Nice to have

• Experience with e-commerce, delivery, or logistics platforms
• Experience running Agile projects (Scrum or Kanban) as the person responsible for the plan
• Experience integrating a US payment provider with recurring billing (CardConnect, Stripe, or similar)
• Experience with GoHighLevel (or other CRM) or QuickBooks
• Familiarity with Next.js and Supabase
• Experience with automated testing (Playwright or other) even with AI
• Comfortable reviewing designs in Figma

You are a good fit if you:

• Write things down. If a decision isn't written down, it doesn't count
• Are comfortable telling a client that something won't fit in the MVP
• Ask questions instead of guessing
• Care that the product works well in real use, not just that a task is marked "done"

Smartist seeks a talented and motivated Middle iOS developer to join our team and help build and maintain our mobile app. As a Middle iOS developer at Smartist, you will work closely with our senior engineers and product team to develop and deliver high-quality code.

In this role, you will:

• Develop and maintain iOS apps using Swift and the iOS SDK

• Collaborate with marketing, design, and ship new features

• Help maintain code quality, organization, and automation

• Participate in code and design reviews

To be successful in this role, you will need the following:

• At least 2 years of experience developing iOS apps using Swift and the iOS SDK

• Working with UIKit, Core Graphics, Autolayout, GCD

• Experience with Git and version control systems

• Experience with agile development methodologies

• Experience with Alamofire or URLSession

• Hands-on experience with Core Data or Realm

• Strong problem-solving and communication skills

Will be a plus:

• Experience with SpriteKit or SceneKit

• Experience with Core Animation

• Experience with Analytics

• Familiarity with: AWS S3, CloudKit

We are a fast-paced and dynamic company, so we are looking for someone adaptable and eager to learn. If you are a team player with a passion for mobile development, we want to hear from you! Please include a resume and any relevant work samples when applying for this position.