Jobs at Djinni

We are looking for an experienced Affiliate Manager with a proven background in Sweepstake Casino, experience in this niche means two things:

Requirements:

• Proven experience in Sweepstake Casino / iGaming traffic acquisition.
• Strong network of affiliates, specifically with US traffic.
• Understanding of traffic sources (paid, SEO, native, push, etc.).
• Ability to analyze traffic quality, KPIs, and ROI.
• Excellent communication & negotiation skills.
• Conversational English (calls, video conferences).

Responsibilities:

• Acquire and manage new affiliates while retaining existing ones.
• Analyze traffic performance, evaluate ROI, and optimize campaigns.
• Drive growth by ensuring high-quality, profitable traffic.

Why Join Us:

• Brand-new product with an empty player base → highly attractive to affiliates → huge growth potential.
• Opportunity to become part of the core team at an early stage 
• Freedom to implement your own ideas and strategies in the affiliate program.
• Strong budgets for traffic acquisition.
• Transparent analytics & predictive models (ROAS, profitability, etc.).

🚀 Ready to onboard candidates who can bring results immediately.

Ajax Systems is an international technology company and the largest developer and manufacturer of Ajax security systems with smart home capabilities in Europe. It is a whole ecosystem of 180 devices, mobile and desktop applications, and server infrastructure. Every year, we show multiple growth both in the size of our team and in the number of users worldwide. The company now has more than 4,000 employees, and Ajax detectors protect 3.5 million users in over 187 countries.
 

Computer Systems Engineer at Ajax Systems is responsible for managing, maintaining, and optimizing the organization’s information systems, computer hardware, and services.
 

Required knowledge and skills

• Fluency in Ukrainian is required.
• Work from our Warsaw office is mandatory.
• Operating system administration: Knowledge and experience working with different operating systems such as Windows Server and Linux, as well as the ability to configure, update, and manage them.
• Knowledge of network protocols and services: Understanding the principles of network protocols such as TCP/IP, DNS, DHCP, HTTP, FTP, and experience in configuring and supporting network services.
• Monitoring and diagnostics: Ability to use monitoring and analysis systems to detect anomalies and troubleshoot issues within the infrastructure.
• Knowledge of cloud service architecture: Understanding concepts and components of cloud services such as AWS, Azure, or Google Cloud.
• Computer hardware maintenance: Methods and rules for operation, repair, configuration, diagnostics, and maintenance of computer and office equipment.
• Information security: Knowledge of principles and methods of information protection, including antivirus software, firewalls, authentication systems, and access management.
• At least Intermediate English level.
   

Responsibilities

• User support: Providing technical assistance to users, including resolving their requests and issues.
• Implementation of new technologies: Introducing and updating new technologies and solutions that improve the productivity and efficiency of information systems.
• Collaboration with other departments: Cooperating with other departments and teams to ensure best practices in IT and to address shared tasks and projects.
• System monitoring and diagnostics: Overseeing system performance, identifying and resolving issues, and using monitoring tools to detect anomalies.
   

What we offer

• A competitive salary aligned with industry standards.
• Opportunities for professional growth through comprehensive training programs, online courses, and participation in industry conferences.
• An innovative work environment with access to cutting-edge technologies
• Collaboration with a team of highly skilled professionals who value excellence and teamwork.
• A transparent, no-nonsense culture that fosters productivity and respect.
• A Multisport card to support your active and healthy lifestyle.
• Private healthcare to ensure your well-being and peace of mind.
   

Ajax Systems is a Ukrainian success story, a place of incredible strength and energy. Join us to make Made in Ukraine a synonym for reliability.

About 

We are a product company building a modern SaaS platform for fintech. Our solution helps clients automate critical processes, scale operations, and make smarter, data-driven decisions.

We are looking for an experienced Senior Full-Stack Engineer with strong expertise in React and Node.js to join our team and play a key role in shaping the future of our product.

Responsibilities

• Design, build, and maintain web applications with React  and Node.js.
• Architect new modules, services, and APIs.
• Optimize client-side and server-side performance.
• Work with cloud platforms (AWS / GCP / Azure).
• Participate in technical decision-making, code reviews, and mentor junior/mid-level engineers.

• Collaborate closely with product managers, designers, and QA engineers.

   

Requirements

• 5+ years of professional web development experience, including 3+ years with React & Node.js.
• Proficiency in TypeScript.
• Solid experience with REST and GraphQL APIs.
• Strong knowledge of SQL/NoSQL databases (PostgreSQL, MongoDB, etc.).
• Experience with CI/CD and containerization (Docker, Kubernetes).
• Understanding of scalable SaaS architectures.
• Good English communication skills (written and spoken).

Nice to Have

• Experience with microservices architecture.
• Familiarity with DevOps practices.
• Experience integrating with analytics, payments, or third-party APIs.

We Offer

• Competitive compensation (to be discussed individually).
• Paid vacation and sick leave.
• Flexible schedule and remote-friendly culture.

• Modern tech stack and real impact on the product roadmap.

   

We are looking for a skilled and motivated Service Engineer to join our team and support the maintenance and repair of advanced UAV systems. This role involves diagnosing and troubleshooting electronic, mechanical, and software issues, performing modular repairs, and ensuring the highest standards of quality and reliability. The ideal candidate will have hands-on experience with UAVs, strong technical knowledge in electronics, and the ability to work with international teams and documentation in English.

Key Responsibilities
 

• Diagnose and repair UAV systems using a modular approach
• Analyze the root causes of technical failures
• Restore functionality of electronic components and modules
• Upgrade and modernize UAV hardware
• Maintain detailed service and inspection documentation in English
• Communicate with international technical support to resolve complex issues in English
• Manage spare parts inventory and ensure timely restocking
• Use diagnostic tools and software to assess UAV condition
• Perform mechanical repairs of UAV components and assemblies
• Ensure quality control of all repair work
• Prepare requests and specifications for spare parts, materials, and tools; monitor their usage
• Analyze log files and technical data

Ideal Candidate
 

• Has relevant experience in electronics repair and working with UAVs
• Can read electrical schematics and technical documentation
• Has soldering skills (harnesses, connectors, etc.)
• Experienced in troubleshooting onboard radio-electronic systems
• Holds a technical degree or equivalent experience
• Proficient in using measuring devices
• Analytical mindset with strong attention to detail
• Team player with good communication skills
• Quick learner, adaptable to changes
• Confident in communicating with end-users — you will be the face of the service team
• Category B driving license

Requirements
 

• Technical education
• Experience working with UAVs
• Knowledge of PX4 or ArduPilot, MAVLink, QGroundControl or Mission Planner 
• Ability to read wiring diagrams and technical documentation
• Hands-on experience with soldering, mechanical repairs, and measurement tools
• English proficiency — minimum level B2 (spoken and written)
• Responsibility and strong organizational skills

N‑iX is a global software‑development partner with Ukrainian roots and 2,000+ professionals across nine countries. We are committed to continuous innovation and are now strategically leveraging Generative AI to significantly enhance our Software Development Life Cycle (SDLC) productivity.

As the Gen AI Adoption Lead, you will be at the forefront of driving the integration of Generative AI across our engineering teams to revolutionize our SDLC. You will take a leading role in identifying critical use cases, expertly guiding teams on the selection and implementation of specific Gen AI tools and engineering approaches, providing mentorship and technical direction, and spearheading the scaling of successful Gen AI integrations throughout the company. Your success will be measured by tangible improvements in development efficiency, code quality, and overall engineering team empowerment.

Key Responsibilities:

• Strategic GenAI Opportunity Identification: Lead the collaborative effort with software development teams to pinpoint strategic engineering workflows within the SDLC where Generative AI can deliver substantial and scalable productivity gains.
• Expert Tool & Technical Direction: Provide expert guidance and technical direction to engineering teams on the evaluation, selection, and optimal application of relevant Gen AI tools and engineering methodologies.
• Mentorship & Engineering Enablement: Mentor and technically enable engineering teams through comprehensive education, hands-on coaching, and the development of best practices for Gen AI adoption.
• Technical Implementation Leadership: Provide strong technical leadership and guidance to engineering teams during the design, implementation, and integration phases of Gen AI solutions, ensuring adherence to architectural standards and best practices.

• Driving Scalable GenAI Solutions & Best Practices: Architect and champion the development and adoption of robust best practices for the secure, effective, and scalable integration of Gen AI within the SDLC across N-iX engineering.

   

Requirements:

• Deep understanding of the Software Development Life Cycle (SDLC) and extensive practical experience leading technical efforts across various development workflows.
• Extensive and demonstrable experience as a Lead Java developer with a deep understanding of software architecture, design patterns, and best practices in software development.
• Direct, hands-on experience leading the implementation of specific Gen AI tools relevant to software development within engineering teams (e.g., GitHub Copilot, Cursor, AI-powered testing frameworks).
• Significant experience leading and mentoring technical teams in the adoption of new technologies.
• Exceptional communication, collaboration, and influencing skills, with the ability to effectively convey complex technical visions to both technical and non-technical stakeholders and drive adoption.
• Extensive experience with Agile/Scrum methodologies and a proven track record of leading technical teams within these frameworks.
• Strong analytical and strategic thinking skills, with a data-driven approach to evaluating the impact and ROI of technology initiatives.

• English level - Upper-Intermediate or higher.

   

Nice to Have:

• Experience in developing and delivering technical leadership training programs and workshops for engineering teams.

   

We offer:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

We are a team of 200+ professionals delivering projects of any complexity tailored to the unique needs of our clients.
As we launch a new business direction, we are looking for a proactive PPC Specialist who is eager to grow with us, work on exciting projects, and make a meaningful contribution to brand promotion in the digital space. We are looking for a new teammate to join our team in the beautiful city of Lviv

Responsibilities

• Plan, launch, optimize, and analyze advertising campaigns across Google Ads, Meta Ads, LinkedIn Ads (and other relevant platforms);
• Manage budgets effectively to achieve target KPIs (CPC, CPA, ROAS, etc.);
• Conduct keyword research and competitor analysis;
• Perform A/B testing of creatives, ads, and audiences;
• Prepare reports and provide actionable insights for the marketing team;
• Collaborate with designers and content creators to develop high-performing ad materials.

Requirements

• 2+ years of proven experience as a PPC Specialist;
• Strong expertise in Google Ads (Search, Display, YouTube) and Meta Ads;
• Hands-on experience with analytical tools (Google Analytics 4, Tag Manager, Data Studio);
• Solid understanding of web analytics, SEO, and digital marketing fundamentals;
• Detail-oriented mindset with a strong focus on results.

Nice to Have

• Experience managing large-scale advertising budgets;
• English proficiency at Intermediate+ level;
• Familiarity with additional advertising platforms (TikTok Ads, LinkedIn Ads, Twitter Ads, etc.).

We Offer

• Salary $1,500–$2,000 + performance-based bonuses;
• Relocation support for candidates from other cities;
• Opportunity to work on large-scale projects with ambitious goals;
• A professional team of marketers who inspire growth and creativity;
• Paid vacation and sick leave;
• Modern equipment and a comfortable working environment;
• Convenient office location close to the city center;
• Motivation programs and company perks;
• Corporate events, training sessions, and English classes with a professional tutor.

Rock&Apps is looking for ambitious Junior Media Buyer🚀
If you already have experience or not, but either way are eager to grow — we’d love to have you on our team.

We build over 20 apps every quarter! This means you’ll constantly have opportunities to sharpen your skills, learn new things, and grow your career — all in a supportive environment with minimal bureaucracy.
 

Location: Warsaw. Office / Hybrid
 

Format: Full-time
 

Seniority: Junior (It doesn’t matter if you have prior experience — what matters is your willingness to learn and work)
 

What you’ll do

• Active search and recruitment of new webmasters, agencies, advertising, and affiliate networks;
• Working with existing partners, monitoring incoming traffic, and optimizing campaigns;
• Daily communication and support for partners, building long-term relationships;
• Campaign optimization to scale volumes and reduce cost per deposit;
• Tracking and researching new trends in the niche market, applying this knowledge in practice;
• Active launch of push and pop networks;
• Launching ads on entertainment websites;
• Launching campaigns under CPA, CPC, CPM, Flat Rate, and RevShare models;
• Preparing reports;
• Ordering creatives from designers;
• Testing new traffic sources.
• Daily tasks delegated by the buyer-curator.

What will help you succeed
 

• Knowledge of key metrics and concepts in affiliate marketing;
• Experience with trackers: Keitaro, Binom;
• Strong proficiency in Excel.

What we’re looking for
 

• Understanding of the basic principles and terminology of performance marketing.
• You are already confident that you have chosen this direction and want to grow in it.
• Attention to details.
• Excellent communication skills and ability to work in a fast-paced cross-functional teams.
• Higher education in Marketing, IT, or related fields (would be a plus).

What we offer

• A fast-growing environment with minimal bureaucracy
• Support for professional development
• 15 vacation days (plus Poland public holidays)
• 15 paid sick days
• Compensation package covering health insurance or sports or mental health support (your choice)

Rock&Apps is looking for a User Acquisition Manager, with a focus on TikTok to boost the team’s performance.🚀 If you already have experience, understand how things work, and are eager to grow — we’d love to have you on our team.

We build over 20 apps every quarter! This means you’ll constantly have opportunities to sharpen your skills, learn new things, and grow your career — all in a supportive environment with minimal bureaucracy.
 

Location: Warsaw. Office / Hybrid
 

Format: Full-time
 

Seniority: Middle+ (We will assess your seniority not by years of experience, but by reviewing the case statistics you have worked with)

Vertical: utilities subscription (experience in a similar vertical will be a plus)
 

What you’ll do
 

• Planning, launching, and optimizing advertising campaigns to attract new users.
• Analyzing campaign results and optimizing performance based on key metrics (CPA, ROAS, CTR, etc.).
• Assigning tasks and requesting creatives from designers and copywriters, testing new hypotheses and creative approaches.
• Monitoring competitors’ advertising campaigns and their creative strategies.
• Maintaining daily reports and tracking campaign results.

What we’re looking for
 

• Proven experience as a User Acquisition Manager for mobile apps or in a similar role with a focus on TikTok Ads.
• Strong skills in setting up, optimizing, and scaling advertising campaigns.
• Experience in running ads on platforms such as TikTok and native networks (Outbrain, Taboola).
• Ability to collect and interpret performance data, as well as adjust campaigns accordingly.
• Experience working with large budgets will be a plus.
• Creative thinking and experience in testing various advertising approaches and formats.

What we offer

• A fast-growing environment with minimal bureaucracy
• Support for professional development
• 15 vacation days (plus Poland public holidays)
• 15 paid sick days
• Compensation package covering health insurance or sports or mental health support (your choice)

Compensation package: fix + spend-based bonus

About the Role

We’re seeking a User Acquisition Specialist to expand our global reach through expert buying strategies and sharp analytical skills. As part of our marketing team, you’ll take the lead in optimizing campaigns, testing innovative approaches, and ensuring our games reach the right players worldwide. You’ll work alongside passionate, results-driven teammates to amplify the visibility and success of top-tier mobile games.

What You’ll Do

• Optimize rewarded ad networks such as Prodege, Almedia, Mistplay, Tapjoy, and similar platforms.
• Plan, launch, and manage social and network ad campaigns to drive app installs and achieve key KPIs.
• Analyze campaign performance and continuously optimize for best results.
• Test and experiment with new online marketing strategies and tactics.
• Prepare and maintain daily and monthly reports using key reporting tools.
• Create BI reports as needed to track and communicate performance insights.

Who You Are

• 1+ year of proven experience managing mobile app campaigns for rewarded traffic (a plus).
• Highly motivated, organized, and proactive.
• Creative thinker with out-of-the-box ideas and strong writing skills.
• Possess a quantitative mindset and a passion for numbers, with excellent analytical abilities.
• Previous experience in mobile gaming companies (a plus).

What We Offer

• Competitive compensation and performance-based bonuses.
• Flexible remote or hybrid work arrangements.
• Opportunity to lead complex, high-impact projects.
• Collaborative environment with experienced professionals.
• Continuous professional growth and support for learning new technologies

We are looking for a CloudOps Engineer to join our teams!
 

Requirements:

- 4+ years of experience with DevOps practices
- 3+ years of experience in public cloud platforms (AWS, GCP, GCore etc)
- Strong knowledge of Linux architecture and systems implementation
- Strong knowledge of IaC approach (Ansible, Terraform)
- Strong scripting skills in Bash, Python, or other automation languages
- Strong knowledge of Cloud based approach
- Knowledge of Kubernetes management
- Good understanding of networking concepts and protocols
- Experience in microservices architecture, distributed systems, and scaling production environments.
- Experience/awareness of automated DevOps activities, concepts, and toolsets.
- Experience with AWS Control Tower, Config, IAM and other technologies that enable high-level administration
- Experience building and maintaining CI/CD pipelines using tools like GitLab/GitHub CI
- Experience with AWS CloudWatch, GCP Cloud Monitoring, Prometheus, Grafana for monitoring and log aggregation
- Problem-solving and troubleshooting skills, ability to analyze complex systems and identify the causes of problems
- Preferable experience with GCP Cloud Resource management, IAM, Organization policies and other technologies that enable high-level administration

Will be plus:
- AWS Certified SysOps Administrator
- AWS Certified DevOps Engineer
- GCP Certified Cloud Engineer
- GCP Certified Cloud DevOps Engineer
- Similar Public Cloud certificates

Soft Skills:
- Team player
- Critical Thinking
- Good communicator
- Open to challenges and new opportunities
- Thirst for knowledge
- Time Management

Responsibilities:
- Support and evolution of the current public cloud infrastructure
- Automating repetitive tasks and processes in public cloud infrastructure
- Automation and improvement of current processes related to the administration and support of public clouds
- Implementation of new providers of public cloud services
- Collaborate with cross-functional teams to define cloud strategies, governance, and best practices.
- Conduct architectural assessments and provide recommendations for optimizing existing public cloud environments

Our benefits to you:
☘️An exciting and challenging job in a fast-growing holding, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more
🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed
🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided
🏖Paid vacations, sick leave, personal events days, days off
💵Referral program — enjoy cooperation with your colleagues and get the bonus
📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
🎯Rewards program for mentoring and coaching colleagues
🗣Free internal English courses
✈️In-house Travel Service 
🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, PIN-UP clubs for movie / book / pets lovers and more
🎳Other benefits could be added based on your location

OpsWorks.Co is an international outsourcing DevOps company and an official AWS Advanced Tier Partner. Since 2017, we have been helping clients worldwide transform their IT infrastructure, implement DevOps practices, and build reliable cloud solutions.

Within the OpsWorks.Co group, we develop RhodeCode – our own product company that builds a secure and scalable platform for managing source code (Git, Mercurial, Subversion). RhodeCode helps teams improve control, productivity, and security.

We are currently looking for a Lead Generation Manager to join our OpsWorks team, focusing on business development and lead generation for RhodeCode.

🔧 Responsibilities:

• Research and identify potential clients via LinkedIn, email, and other channels.
• Build and maintain a prospect database.
• Develop and execute multi-channel outreach strategies (LinkedIn, email).
• Set up, monitor, and optimize email campaigns to improve conversion rates.
• Collaborate closely with the sales team to define ICP and lead generation strategies.
• Track metrics, analyze results, and continuously optimize processes.
• Keep up-to-date with market trends, tools, and best practices.

✅ Requirements:

• 1+ year of experience in Lead Generation (preferably in SaaS or product companies).
• Understanding of SaaS sales cycles and B2B lead generation processes.
• Strong experience with LinkedIn outreach.
• Practical experience with email campaign setup and management.
• Knowledge of CRM and automation tools (HubSpot, Salesforce, Apollo, Lemlist, or similar).
• English — Upper-Intermediate or higher.

• Ability to work independently, structured, and proactively.

   

💡 Soft Skills:

• Clear communication.
• Result-oriented mindset.
• Fast learner and proactive.
• Comfortable with direct communication and client outreach.

🎁 What We Offer:

🏠 Remote / Full-time / Long-term cooperation

⏰ Flexible schedule

💰 Salary 1000–1100 GROSS + bonuses: $50 for every lead who requests a product trial, and 5% commission for every closed contract

🏖 21 paid vacation days + 10 sick days + national holidays (11 days per year)

🗣 Individual English courses

💊 Medical insurance (for Ukraine)

🎓 $300/year learning budget for courses, webinars, etc.

📚 Safari Library Subscription

🧠 Sessions with a psychologist (PhD in Psychology)

📈 Trainings, workshops, and mentorship support from experienced colleagues

🤝 Transparent, friendly culture with knowledge-sharing

🚀 Hiring Process:

📝 Interview with a recruiter

🗣 Interview with CEO

🎉 Offer

Hi!

We’re helping our client — a leading CBD SEO company — expand their team!

They’re growing fast and looking for a skilled, forward-thinking Senior SEO Specialist with expertise in AI-powered search to join their remote team. In this role, you’ll drive SEO strategy, implement cutting-edge solutions, and ensure long-term growth for clients from the USA and Europe.

Learn more about the company : https://cbdlocalseo.com/

Responsibilities:

• Develop and execute advanced SEO strategies.
• Leverage AI-driven tools and insights to optimize for next-generation search engines (Google SGE, Bing Copilot, etc.).
• Perform technical SEO audits, keyword research, competitor analysis, and backlink strategies.
• Monitor, analyze, and report on SEO performance across multiple projects.
• Collaborate with content, development, and marketing teams to maximize results.

Requirements:

• 4+ years of proven SEO experience (preferably in competitive niches).
• Strong understanding of AI search trends and ability to apply them in practice.
• Solid knowledge of on-page, off-page, and technical SEO.
• Proficiency with tools like Ahrefs, SEMrush, Screaming Frog, GSC, GA4.

• English level: Upper-Intermediate (B2+) or higher with strong speaking and writing skills.
• Excellent analytical and problem-solving skills.
• Strong communication skills and ability to manage multiple projects simultaneously.

What We Offer:

• 100% remote work – from anywhere in the world.
• Career growth opportunities in a fast-evolving industry.
• Work exclusively with clients from the USA and Europe.

Join us and help shape the future of SEO in the CBD space while growing professionally in an open, innovative, and supportive team!

About your key responsibilities and impact:

• Leading tech team;
• Server-side developing of products using .NET 8, ASP.NET Core (Web API), EntityFramework Core, Redis, Kafka, PostgreSQL, Elasticsearch, Docker;
• Developing of high-load services;
• Application architecture design;
• Code reviewing and improving the current team's skills;
• Working in close collaboration with others in the team and across the business;
• Closely communicating with BAs and product managers, providing the best solutions and influencing the product.

Essential professional experience:

• Knowledge of .NET Core and ASP.NET Core, with 3+ years of commercial development experience;
• Software Design knowledge: SOLID, OOD, Design patterns;
• Experience with SQL, NoSQL database;
• Good understanding of the principles of distributed systems;
• Work experience in Agile environment;
• Experience with CI, UnitTests, Integration Tests;
• Upper-Intermediate+ English level.

Desirable skills:

• Experience with high-load projects;
• Experience with RabbitMQ, Redis, Kafka, SignalR;
• Experience with Kubernetes;
• Experience with ELK stack.

Location: Remote (full-time) • Stack: iOS/Android (NativeScript + Flutter), Web (Angular), REST APIs (Node.js), Firestore, MongoDB • Tools: Playwright, k6, Postman/Bruno, Jira, GitHub Actions

The Role

We’re hiring a mid-level QA Engineer to own end-to-end quality for our iOS/Android apps, Angular web app, and REST APIs. You’ll split your time roughly 60% manual / 40% automation, create clear test documentation, and plug automated tests into CI to keep releases healthy.
 

What you’ll do

• Plan & document quality: author test plans, regression suites, and release checklists for mobile, web, and APIs.
• Manual testing: functional, exploratory, and regression testing on real devices (iOS + Android).
• Automation: build and maintain Playwright UI/API tests (TypeScript), including smoke, happy-path, and key regressions for Angular web and critical mobile user flows (where feasible).
• API testing: validate REST endpoints with Postman/Bruno, data checks against Firestore and MongoDB.
• Performance: create k6 scenarios for critical endpoints and user journeys; track baselines and catch regressions.
• Integrations: test data flows with Salesforce, Microsoft Dynamics, CRMs/ERPs (auth, sync jobs, webhooks, field mappings).
• CI & release: run tests in GitHub Actions, triage failures, and contribute to release gates for dev/staging.
• Distribution: validate builds via TestFlight and Firebase App Distribution / Play Console internal testing as applicable.
• Analytics & stability: verify events and sanity-check crash/issue reports (Sentry/Crashlytics if available).
• Collaboration: work closely with engineering and product to reproduce issues, sharpen acceptance criteria, and prevent repeats.
   

30/60/90 Day Outcomes

• 30 days:
  • Current-state test plan and regression matrix for iOS, Android, Angular, and APIs.
  • Playwright smoke suite covering auth, navigation, and core flows; k6 baseline for 1–2 critical endpoints.
  • Clear defect taxonomy and Jira workflow in place.
• 60 days:
  • Expanded Playwright coverage for top revenue/usage paths; API regression collection in Postman/Bruno.
  • Mobile real-device regression checklist + priority device/version matrix.
  • CI jobs in GitHub Actions running on PR and pre-release with go/no-go signals.
• 90 days:
  • Stable automated smoke + targeted regression suites gating releases.
  • Performance thresholds and alerts for critical APIs.
  • Documented test data strategy for dev/staging; repeatable test datasets.
     

Must-have experience

• 3–5 years in QA with both manual and automation responsibilities.
• Mobile testing on real iOS/Android devices (NativeScript and/or Flutter experience is a plus).
• Web testing for Angular apps.
• Playwright (TypeScript/JS) for UI & API tests.
• REST API testing with Postman/Bruno; data validation against Firestore and MongoDB.
• k6 performance testing (creating scenarios, interpreting results).
• Hands-on with Jira and GitHub Actions (or similar CI).
• Strong test documentation skills (test cases, plans, clear repro steps).
• High autonomy in ambiguous situations; crisp communication.

Nice to have

• Experience validating analytics events and crash reports (Sentry/Crashlytics).
• Firebase auth/security rules basics; GCP familiarity.
• Prior testing of integrations with Salesforce, Microsoft Dynamics, or other CRMs/ERPs.
• Familiarity with release pipelines for TestFlight / Play Console / Firebase App Distribution.

How we work

• Remote-first, collaborating across product, design, and engineering.
• Pragmatic, outcomes-driven quality: automate the high-leverage parts, document the rest, and keep shipping.
   

Hiring process

1. Intro screen (30 min): background & role fit.
2. Practical take-home (2–3 hrs): Playwright + k6 mini-task (web flow + small perf scenario).
3. Technical interview (60 min): walk-through of your solution, API testing deep dive, mobile strategy.
4. Team panel (30–45 min): collaboration and ownership scenarios.
5. Offer.
    

Equal Opportunity

RepMove is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

What you’ll do

• Handle live chat and email support for both platforms.
• Hit strict SLAs: shop.tapin.gg < 30s first response; tapin.gg < 3 min first response.
• Resolve issues with empathy—make customers feel heard and cared for.
• Write professional, typo-free English replies and clear internal notes.
• Proactively follow up, escalate when needed, and go above & beyond to create fans.
   

What we’re looking for

• 1–3 years in customer support (gaming or marketplaces a strong plus).
• Fast typing speed, strong written English, calm under pressure.
• Ownership mindset; customer-first judgment; flexible across time zones and tools.
   

Why Tapin

• Gaming-focused team.
• Real impact on the player experience.
• Growth opportunities as we scale.
   

How to apply

Reply here with:

1. A short note on which games you currently play.

2. Your answer to the following questions:
   Q1: Imagine you’re handling 10 live chats at the same time. How would you prioritize and structure your responses to make sure each customer feels heard and supported?
   Q2: A frustrated customer reaches out, upset about a delayed order and threatens to stop using Tapin. Walk us through, step by step, how you’d handle this situation to both de-escalate their frustration and keep their trust.

   Q3: A buyer reports that the account they purchased on shop.tapin.gg was taken back by the seller a week later and they lost access due to 2FA or a password reset. How would you investigate and handle this situation to protect the buyer, communicate clearly, and prevent seller abuse while balancing fairness to both buyer and seller?

   Q4: Delayed delivery is the most common customer complaint. How would you handle a customer who has been waiting much longer than expected for their product while the seller is unresponsive? What steps would you take immediately, and what proactive communication would you send the customer?

   Q5: A customer buys an account and then messages support saying they can’t figure out how to link it properly to their PlayStation or Xbox. How would you assist them step by step, ensuring they feel guided and confident in using their purchase?
    

Interview process

Candidates can expect:

1. Written support scenarios (respond to mock customer tickets to show empathy, clarity, and tone).
2. Typing speed check (to ensure you can meet strict SLAs).
3. Short live chat simulation (handling multiple messages quickly and professionally).
4. Final call with the team to review experience, judgment, and fit.