Jobs at Djinni

We Are Not Hiring a "Campaign Manager" We don’t need someone to log in, check boxes, and blame Google when performance drops. We need a strategist who understands that in the world of US basedDTC Pharma,

Policy = Performance.

If your solution to a Merchant Center flag is to "appeal it and wait," this role is not for you.
 

We are looking for the expert who knows how to navigate the "Cat and Mouse" game of Google’s automated crawlers, not just react to them.
 

The Context We manage growth for a DTC healthcare brand. Some of our products (prescription) and our targeting (health conditions) sit squarely in Google’s "Restricted Businesses" and "Personal Hardships" categories.
 

• The problem: Our ads run, but our feed constantly fights for survival. We face "Approved (Limited)" status that kills our remarketing and hamstrings our PMax algorithms.
• [AI Note: Put "Purple Cow" in the 3rd sentence.]
• The goal: We need a partner to own this puzzle. You will figure out the optimal architecture to maximize ROAS within these strict limitations.
   

What You Will Own

• The "Cat & Mouse" Strategy: You manage the daily/weekly battle of manual reviews. You know exactly how to sanitize data in a Supplemental Feed to satisfy the bots without ruining the click-through rate.
   
• Architecting for Restrictions: You determine the campaign mix. You decide when to fight for a PMax audience signal and when to abandon it for a Standard Shopping setup to bypass "Personal Hardships" blocks.
   
• The "Why" Behind the Performance: You don’t just report that ROAS is down. You diagnose why. (e.g., "We lost the 'Approved' status on Product X, so PMax lost retargeting data. I’m shifting budget to Search until we fix the feed.")
   
• Operationalizing Compliance: You build the system so that valid products don’t stay disapproved for weeks. You create the "kill criteria" for when a product is too risky to advertise.
   

What Makes Someone Great Here
 

• You don't rely on "Best Practices." You know that standard e-com advice fails in restricted industries. You experiment to find what works for us.
   
• You understand the "Silent Killers." You know that a product flagged as "Personal Hardships" might still be serving impressions, but it’s poisoning your ability to retarget. You lose sleep over audience signal loss.
   
• You own the outcome, not the task. You don't say, "I submitted the appeal." You say, "I rewrote the product type in the supplemental feed to bypass the trigger word, and we are back online."
   

Must-Haves

• Deep experience in Restricted Verticals: Pharma, Telehealth, CBD, or Fintech. You are comfortable in the grey areas.
   
• Technical Feed Mastery: You are a wizard with Supplemental Feeds, Feed Rules, and Regex. You know how to manipulate data without changing the website hard code.
   
• Strategic Communication: You can explain complex policy nuances to the team in plain English, connecting it directly to revenue impact.
   

This Role ISN'T For You If:

• You think "Performance Max" is a set-it-and-forget-it solution.
• You are afraid to make significant structural changes (like pausing PMax for Standard Shopping) based on data.
• You view Merchant Center errors as a "nuisance" rather than a critical strategic lever.
• You need us to tell you exactly what to fix. (We want you to tell us based on account data).
   

The Commitment

• Type: Part-Time / Contract.
• Location: Remote.
• Autonomy: High. We don't micromanage. If you deliver results and stability, you run the show.
   

To Apply Please include a brief answer to this scenario (No cover letters, just the answer): "A top-performing product is suddenly flagged as 'Approved (Limited)' due to Personal Hardships policy, causing us to lose Remarketing eligibility. ROAS drops 20%. Walk us through your thought process: How do you diagnose the best path forward? Do you fight the feed or change the campaign structure?

We're Not Hiring an "Ad Manager"

We need someone who can diagnose WHY campaigns aren't delivering results - not just blame Quality Score, keywords, or budget. This role is not for someone who throws out jargon or buzzwords or the latest trends without connecting it back to data.
 

Most marketers will tell you generic fixes that sound right. Great marketers know the actual problem and can prove it.
 

This role is for the second type.

What You'll Own
 

Paid Advertising is in Your Blood

• Google Ads from day one, expanding into Meta Ads, and LinkedIn Ads (Reddit experience is a bonus)
• Client outcomes - Revenue. Pipeline. ROI. Not just CTR and impressions.
• Working directly with founder who has strong performance marketing background
• Operationalizing Client Success - Performance marketing service line operations. Help us define what tasks matter, what reports drive action, and what processes scale.
• Working directly with founder who has strong performance marketing background and can mentor/collaborate on complex accounts
   

You're not just running campaigns. You're contributing to the systematic delivery of the performance marketing function at a growing agency.

What Makes Someone Great Here

You diagnose root causes, not symptoms.

When results are bad, you know how to sort out if it's targeting, creative, offer, landing page, or something else. You can explain WHY you're making changes, not just what. You admit when you don't know and figure it out.
 

Test - Measure - Learn

• This is what was done.
• This is what happened.
• This is why it happened.
• This is what we will do.
   

You own outcomes, not activity.

If your accounts aren't getting results, you lose sleep over it. You push back (respectfully) when client requests won't work. You optimize proactively, even when metrics look good.
 

You think in systems, not just tasks.

You can explain what recurring work drives results vs. busy work. You build processes that others can follow to systematically drive positive outcomes. Trendlines of performance connected back to inputs. You pull levers and track outcomes via data-driven storytelling. 

Must-Haves

• 3+ years managing Google Ads and Meta Ads at scale
• Track record of driving business outcomes (show us the numbers)
• Can diagnose why campaigns fail, not just apply generic fixes
• Strategic communication - translate data into decisions
• Comfortable working autonomously in a small team
   

This Role ISN'T For You If:

• You think your job is just to "run the campaigns"
• You blame poor results on Quality Score without deeper analysis
• You'd rather follow "best practices" than think critically
• You need constant direction
• You care more about activity than outcomes
• You don't have experience owning the click to conversion journey with an emphasis on advertising ROI
   

What You Get

• Fully remote, work anywhere
• Direct work with founders, no bureaucracy
• Real ownership - you'll shape how we deliver this service
• Growth path to Head of Performance Marketing
• Culture that values outcomes over activity theater

About Us

• Lean growth marketing agency working with healthcare, tech, and professional services clients. We're building systems so we can scale without sacrificing quality. Fully remote, direct work with founders, real ability to drive results and have ownership.

  
   

This Role IS For You If:

• Paid advertising is genuinely in your blood
• You can systematically diagnose root causes, not just symptoms
• You're honest about what you don't know (and then go learn it)
• You want to build something, not just execute tasks
• You think strategically but can execute tactically
• Client success matters to you personally
   

We are a Performa HR agency, and we're excited to find a strong Business Account Manager for one of our clients. Our client is an international fintech company operating in the iGaming payments space. The company runs a reverse marketplace model, connecting B2B merchants with traders and processing large-scale transaction flows across India, with active expansion into South and Southeast Asia.

Key responsibilities and your contribution:

• Manage and develop an active portfolio of merchants in a high-risk fintech environment.
• Act as the primary point of contact and relationship owner after client onboarding.
• Drive revenue growth, retention, and portfolio stability.
• Monitor daily performance metrics including Volume, Success Rate, Pay-in/Pay-out flows, and Net Margin.
• Proactively identify and address performance drops or conversion issues.
• Lead communication with merchants regarding performance, optimization, and growth opportunities.
• Negotiate commercial terms while protecting portfolio margin.
• Increase traffic share and expand cooperation through new payment methods and scaling initiatives.
• Monitor chargeback ratios and traffic quality, escalating risks when necessary.
• Collaborate closely with Sales, TAM, Risk, and Finance teams to ensure seamless merchant operations.

Your qualifications:

• 2–3+ years of experience in FinTech, Payment Processing, Crypto, or Affiliate industries.
• Proven experience working with high-risk merchants.
• Experience managing portfolios with significant transaction volumes.
• Strong understanding of Success Rate and its direct impact on revenue and profitability.
• Solid understanding of P2P / alternative processing models.
• Basic understanding of unit economics in payment environments.
• Analytical mindset with the ability to interpret performance metrics and act proactively.
• Strong negotiation and communication skills.
• Ability to work independently in a fast-paced environment.
• Fluent English (B2+).

 Nice to have:

• Experience working with Indian market (UPI, P2P flows).
• Background in iGaming or affiliate traffic environments.
• Experience handling competitive pressure and commercial negotiations.

• Understanding of fraud risks and chargeback management in high-risk verticals.

   

Benefits:

• Competitive compensation aligned with experience and portfolio impact.
• Direct collaboration with Head of Sales and cross-functional leadership.
• Strategic role with direct influence on revenue growth.
• Full-time remote position within an international team.
• Opportunity to work in a fast-scaling fintech company in the iGaming payments space.
• 24 paid vacation days per year.
• 10 personal days off.
• 10 paid sick leave days.
• 7 paid emergency leave days (force majeure cases).
• English language courses.
  
   

We are hiring an HR Operations Specialist to support day-to-day people operations in Ukraine.

The role is focused on HR administration, onboarding, and operational support. You will work closely with the HR team and support employees with routine HR processes in a fast-growing environment.
 

Responsibilities
 

HR operations and administration
 

• Preparation and maintenance of HR documentation in accordance with Ukrainian labor law
• Supporting hiring, transfers, and terminations
• Maintaining employee records, personnel files, and internal HR documentation
• Managing employment records
• Coordination with payroll and accounting on HR-related matters
• Monitoring vacation schedules, sick leaves, and working time records
   

Onboarding and employee support
 

• Supporting onboarding processes for new hires
• Preparing onboarding documentation and coordinating first working days
• Supporting employees with day-to-day HR-related questions and requests
   

Process support
 

• Supporting and documenting HR processes and procedures
• Assisting in improving and structuring HR operations as the company grows
   

Requirements
 

• 2+ years of experience in HR operations, HR administration, or similar roles
• Practical knowledge of Ukrainian labor law
• Experience working with HR documentation and personnel records
• Strong organizational skills and attention to detail
• Ability to work with multiple tasks and changing priorities
• High level of responsibility and accuracy
• English level B1 or higher
   

Will be a plus
 

• Experience with military records administration
   

What We Offer
 

• Official employment under Ukrainian labor law
• Hybrid work format with office in Kyiv
• Mobilization deferment option (бронювання)
• Medical insurance
• Individual English lessons

About Us

We are a German SEO and GEO agency with in-house web development capabilities. Beyond search optimization, we build high-performance, technically sophisticated WordPress websites for demanding clients.

We are currently launching a new project:
A modern, high-performance website for a German surgical practice that must meet the highest standards in UX, speed, stability, and technical SEO.

We are looking for a highly experienced PHP / WordPress Full-Stack Developer for an immediate project, with the goal of establishing a long-term collaboration. There is strong potential for an ongoing and possibly more permanent engagement.

Your First Mission

Develop a high-quality WordPress website for a surgical practice in Germany:

• Fast loading times (< 1 second target)
• Clean UX and medical-grade professionalism
• Advanced dynamic forms (e.g., consultation request)
• Lightweight integrations (e.g., simple Doctolib-style booking integration)
• Strong technical SEO foundation
• Scalable infrastructure setup

What We’re Looking For

Experience & Expertise

• 8–10+ years of WordPress development experience
• Strong PHP background
• Deep understanding of WordPress architecture
• Experience developing and managing environments:
  • Dev
  • Test
  • Staging
  • Production
• Many completed WordPress projects (not just maintenance work)

Performance & Technical Excellence

You are the kind of expert who can confidently answer:

“What exactly needs to be done to achieve sub-1-second load times?”

You bring hands-on expertise in:

• Performance optimization
• Core Web Vitals
• Load management
• Advanced caching strategies
• Database optimization
• CDN configuration
• DNS management
• Server setup & configuration
• FTP & hosting management

WordPress Ecosystem Mastery

We are transitioning to YOOtheme Pro as our primary builder.

Required:

• Strong WordPress expertise
• Experience with multiple editors/builders:
  • Elementor
  • WPBakery
  • Others
• Ideally experience with YOOtheme Pro
• Ability to advise on best architectural decisions

• Understanding of “state of the art” WordPress in 2026

   

Nice to have:

• Custom theme development
• Clean custom code instead of plugin overload
• Limited but solid WooCommerce understanding (no heavy e-commerce focus required)

UX & Strategic Thinking

You are not just a coder — you think productively.

• Skilled in UX design thinking
• Able to challenge ideas constructively:
  • “I wouldn’t build it that way — here’s a better structure.”
• Ability to implement dynamic page logic
• Strong understanding of conversion-driven layouts

Tracking & Technical SEO

• Confident implementing tracking setups
• Solid understanding of:
  • GA4
  • Tag Manager
  • Conversion tracking
  • Event tracking

• Strong awareness of technical SEO requirements

   

What We Value

• Reliability
• Clear communication
• Commitment
• Punctuality
• Ownership mentality

• Long-term thinking

   

We are looking for someone who:

• Is currently active in WordPress projects
• Stays up to date
• Is interested in a lasting collaboration

• Might be open to a deeper long-term engagement

   

Why Join Us?

• High-quality projects (no low-budget quick fixes)
• SEO-driven, technically demanding builds
• Long-term collaboration potential
• Strategic involvement beyond simple implementation
• Direct communication & efficient decision processes

📍 Location: Europe based
💼 Cooperation type: Full-time
🧭 Work format: Remote

We’re seeking a Technical Support Specialist to support clients using our server-side tracking solutions. You’ll ensure high-quality customer support for thousands of users worldwide.

About us:
Stape is a global product-driven IT company and the #1 leader in the server-side tracking market. We’re building a powerful, technically complex product that simplifies server-side tracking for marketers and website owners. Our platform processes over 15 billion requests daily, helping improve tracking accuracy and data privacy for more than 200, 000 clients worldwide. We work closely with top partners, including Meta, Tiktok and Snapchat, to provide advanced tracking capabilities. 

We actively participate in industry-specific conferences as sponsors of events like MeasureCamp and Superweek.

Key tasks:

• Provide prompt and helpful support to clients via email and chat (no phone calls)
• Keep Help Center / Knowledge Base articles accurate and up to date
• Aim to resolve support tickets in one touch whenever possible
• Actively collaborate with team members to share insights and improve support processes

Your background:

• Understanding of network troubleshooting tools and techniques (e.g., browser DevTools)
• Ability to learn quickly and independently grasp new technical concepts
• Strong communication skills, including the ability to explain technical topics clearly and collaborate effectively with cross-functional teams
• Ability to analyze data, identify tracking issues, and find solutions
• Ability to work in a small team / startup environment
• English skills (Intermediate strong or higher)

Will be a plus:

• Previous experience in technical support or a similar client-facing technical role
• Understanding of Google Tag Manager (GTM), Google Analytics, Facebook Ads, and Google Ads
• Familiarity with Jira and Confluence or similar project/documentation tools

We offer:

• Industry Leader: Make a meaningful contribution to a globally recognized solution that shapes the future of the server-side tracking market.
• Flexibility: Enjoy a flexible work schedule with the freedom to choose where you work.
• Extended remote workspace setup: Experience the benefits of a fully equipped remote workspace, designed to elevate your productivity and create a comfortable work atmosphere.
• Collaborative culture: Engage in a friendly and open team environment that encourages initiative, creativity, and collaboration.
• Educational support: Invest in your self-development through a dedicated training and professional growth budget.
• Well-Being: Take advantage of 30 days of paid time off (20 standard days + 10 more to cover public holidays), Parental Leave, Anniversary days off, and Study Leave to support your recharge and maintain a balance between work and personal life.
• Health support: Feel secure with full coverage for Sick Leave and a dedicated medical insurance budget that prioritizes your health.

Excited to join us? Submit your CV and let’s get started!

We are looking for a Technical Support Specialist (L1/L2) to join our support team and provide customer-facing technical assistance for hardware, software, and connectivity-related issues.

In this role, you will handle first- and second-level support requests, troubleshoot Windows environments and basic network issues, assist with device (IoT/data logger) configuration, and escalate complex technical cases to higher-level engineering teams when needed.

You will work closely with Team Leaders, QA, Operations, and Engineering to ensure high-quality service delivery, accurate documentation, and continuous process improvement.

This role combines technical troubleshooting with customer communication and requires a structured, solution-oriented mindset.

Requirements:

✔️Experience in L1/L2 technical support or IT service desk roles
✔️Basic knowledge of Windows Server environments
✔️Basic MS SQL knowledge (user-level: queries, validation, data checks)
✔️Fundamental understanding of network technologies and protocols
✔️Experience configuring or supporting IoT devices or measurement data loggers (or strong willingness to learn)
✔️Confident in written and spoken English
✔️Independent, reliable, and detail-oriented working style
✔️Technical and solution-oriented mindset
✔️Strong interpersonal and communication skills

Responsibilities:

➖Provide L1/L2 technical support via email, chat, and calls
➖Troubleshoot Windows environment issues and basic network connectivity problems
➖Perform basic MS SQL checks and validate measurement or system data
➖Support configuration and deployment of IoT devices/data loggers following documented procedures
➖Collect logs, reproduce issues, and prepare structured escalations for L3 / Engineering teams
➖Maintain accurate ticket documentation in CRM/helpdesk systems
➖Follow internal workflows, SLAs, and quality standards
➖Contribute to knowledge base creation and continuous process improvements
➖Collaborate with Team Leaders, QA, Operations, and Engineering

Would be a plus:

✔️Experience with Zendesk and similar ticketing platforms
✔️Previous BPO / outsourcing experience
✔️Technical education or certifications
✔️Experience supporting SaaS or hardware-enabled products
✔️Familiarity with structured troubleshooting methodologies

Work conditions:

➖Remote work.
➖The probation period is two months.
➖2 non-fixed days off per week.
➖3 types of work shifts:
- M - 8:00-16:00
- D - 16:00-0:00
- N - 0:00-8:00
 

Job Description

3+ years of experience
Strong knowledge and experience in C++ development
Solid understanding and experience with multithreading
Proficiency in Object-Oriented Programming (OOP)
Experience in programming under Linux or Unix-like systems
Practical experience with STL and Boost.asio

Considered as a significant plus:
- Understanding of networking stack and protocols (OSI model, L1–L4)
- Knowledge of shell scripting and Python
- Experience with Golang
- Experience with Kubernetes (k8s)
 

Job Responsibilities

Design and implementation of network-oriented applications (Linux, userspace)
Emphasis on generic design with careful memory and processing considerations
Design and implement new modules and features, as well as evolve existing ones
Regular communication with the remote team
 

Department/Project Description

Broadband team works on 2nd generations of Harmonic (NASDAQ:HLIT) Cable Access products: actively developing the industry’s first software-based CCAP solution (“Cable OS”) and cloud native CMTS.

These solutions allow to cable operator companies to deliver the IP-based data, video, and voice services to millions of customers. Focus is given to CableOS which will allow to get rid of the existing HW equipment and to migrate to the cloud, saving customers the enormous expenses for the support of HW network equipment.

The system is based on microservice architecture and is running on the general purpose CPUs. It doesn’t require using ASICs and make possible to run the SW both on the bare metal servers as well as on the private cloud infostructure. CableOS is a pioneer in DOCSIS software defined networking (SDN) with all the benefits it gives to the service providers.

GlobalLogic team is involved in development, manual and automated testing, as well as in solution integration at customers’ headend and further technical support 24/7 with providing professional services for Customers.
 

To learn more - please visit:

HTTPS://WWW.HARMONICINC.COM/BROADBAND/
HTTPS://WWW.GLOBALLOGIC.COM/UA/HARMONIC-AND-GLOBALLOGIC/

Diya is a successful Ukrainian IT company providing full-service IT solutions for small and medium businesses worldwide. Our company has a strong professional background in providing remote technical support services to companies across different industries helping them deliver excellent customer experience.

We are a friendly crowd of it-savvies. Working shoulder to shoulder in a virtual crew gives us the flexibility to provide better solutions and exceed our customers’ expectations.

We are expanding our team and need a Level 2 Engineer who is versatile and passionate about technology to assist in supporting our clients’ cloud infrastructure and IT operations. The candidate is expected to provide repeatable solutions, thought leadership, and delivery excellence for our set of core solutions.

Responsibilities:

• Set up and maintain various services and support tools, primarily Microsoft 365/Azure.
• Proactively ensure the highest levels of systems and infrastructure availability for our clients.
• Write and maintain custom scripts to increase system efficiency and reduce human intervention time on tasks.
• Providing operational support, including procedural documentation and relevant reports.

Qualifications

• Proven experience as an IT administrator with a primary responsibility of managing Microsoft Windows systems.
• Experience with Microsoft 365 and Azure platforms.
• Strong knowledge of administration and configuration of Windows servers and basic services AD, GPO, DNS, ADFS, etc.
• Knowledge of ticketing systems, monitoring, managed antivirus, and backup solutions.
• Demonstrated ability to generate and maintain technical documentation.
• Solid knowledge of PowerShell Scripting and command-line management.
• A minimum Intermediate English language level is required.

Will be a plus:

• Microsoft 365 Certification is a plus.
• Experience working with API services.
• Good knowledge of Python and .NET.

Requirements:

Deep knowledge of operating systems:

• Practical experience in administering Microsoft 365 (admin centre, Exchange, Azure, Intune, licensing).
• Practical experience in administering Windows Server (including the latest versions).
• Understanding of the architecture and specifics of each operating system.
• Experience with command-line interfaces and graphical user interfaces of OS.

Troubleshooting and support skills:

• Experience in solving complex problems in Windows environment.
• Ability to analyze event logs and other tools to diagnose issues.

Security and access management:

• Understanding of principles and methods of security in Windows environment.
• Experience with authentication and authorization mechanisms (Active Directory, LDAP, AAD).

Automation and scripting:

• Ability to write PowerShell scripts to automate tasks in the Windows environment.

Communication skills and teamwork:

• Good communication skills for working with clients and colleagues.
• Ability to effectively document processes and solutions.

Education and certifications:

• Higher education in the field of information technology or a related area.
• Certifications from vendors confirming knowledge and skills in Windows and Linux administration (e.g., Microsoft Certified: Azure Administrator Associate, Red Hat Certified Engineer) will be a big advantage.

What we offer:

• Comfortable work environment, remote work.
• Competitive salary.
• Paid vacation and sick leave.
• Healthcare insurance and gym.
• Training and useful experience.
• Work in a young and friendly team.
• Career opportunities and professional growth.

Our client is a global provider of IT services and technology operations support, delivering infrastructure solutions and dedicated engineering talent to enterprise customers. The company works with well-known international organizations, helping them run and scale their technical environments.

The team focuses on both long-term strategy and day-to-day operational execution, supporting partners in their digital transformation initiatives through technology-driven services.

Key Responsibilities
    •    Design, develop, and support Go-based internal tooling, including shared libraries, CLI utilities, and services that enable engineering workflows.
    •    Work on build system components such as dependency resolution, caching mechanisms, compilation processes, and CI/CD integrations.
    •    Improve performance, stability, and usability of developer tools used within large monorepositories.
    •    Collaborate closely with infrastructure, DevOps, security, and developer-productivity teams to shape architecture decisions and integration approaches.
    •    Take part in code reviews, prepare technical documentation, and promote engineering best practices across teams.
    •    Detect inefficiencies in development workflows and implement automated, scalable improvements.
    •    Investigate system issues and operational bottlenecks, perform root-cause analysis, and drive sustainable fixes.

Minimum Qualifications
    •    5+ years of professional experience with Go, preferably in infrastructure software, system tooling, or shared backend libraries rather than only application services.
    •    Solid understanding of build systems, version control internals, and tooling used in monorepo environments.
    •    Hands-on experience with performance profiling, low-level debugging, and concurrent programming in Go.
    •    Background contributing to internal platforms, build pipelines, or developer tooling (open-source contributions are a plus).
    •    Familiarity with CI/CD processes and automation practices.
    •    Strong Linux environment knowledge and scripting skills (Bash, Python, or similar).
    •    Clear written and verbal communication skills, including technical documentation.

Preferred Qualifications
    •    Experience with large-scale build tools such as Bazel, Buck, Pants, or comparable systems.
    •    Knowledge of Git internals, large repository management, and optimization of commit workflows.
    •    Previous work in developer productivity engineering or internal platform teams.
    •    Contributions to open-source Go projects or infrastructure-related libraries.
    •    Exposure to security tooling, static code analysis, or automated review systems.
    •    Experience working in enterprise-level engineering environments with complex development infrastructure.

Not a Fit If You
    •    Have limited experience with Go or used it only for web/API development.
    •    Primarily come from a frontend, full-stack, or traditional Java enterprise background.
    •    Have not worked with infrastructure-level or system tooling projects.
 

We are inviting a Payment Officer to join our Customer Success team to help them with processing requests, and transactions, managing communication, and improving internal processes!
 

Your task:

• Work 12-hour shifts (day and night), with a schedule that you choose yourself;
• Processing requests in Slack from agents, VIP managers, and other teams quickly and masterfully;
• Anti-fraud chat and bank transfers monitoring (decode), processing of each request;
• Strict adherence to regulations;
• Reporting bugs and problems with payment systems;
• Communication with departments to resolve problems;
• Sending emails when withdrawal is delayed, checking balances on payment systems;
• Communication with payment providers, resolving transaction nuances;
• Help in solving problems that users may encounter.
   

Our criteria:

• 1+ years of working experience in this field;
• Understanding the role of customer success manager on a project;
• Analytical skill set;
• Knowledge of fraud cases, i-gaming regulations, gamers’ behavior;
• English level (B1-B2);
• Knowledge and understanding of the i-gaming sphere and payment systems.
   

Our offer:

• We are global, we don’t stick to office or remote options only;
• We support our people and provide relocation options for team members, who are interested;
• We encourage growth and cover 50% of learning expenses;
• We hold yearly performance reviews to help our team members grow and reach new heights, and reward results with regular performance bonuses;
• We believe in potential and prefer to promote internally, giving everyone a chance to prove themselves, and building our company around talents above anything else;
• We are small enough to hear the opinion of every team member, and already big enough to act on the best ideas — an opportunity to have a visible and immediate impact.
• We celebrate our team with corporate gifts and thoughtful appreciation throughout the year.

Cyngular is building an AI-native cloud security platform focused on investigation, threat hunting, and autonomous analysis across multi-cloud environments. We are looking for a senior AI Agent Architect to help design and refine the next generation of our AI-driven investigation and reasoning engines.

This is a strategic advisory role, working closely with the engineering team.

What You’ll Do

• Architect autonomous AI agents for investigation and cloud threat analysis
• Design multi-step reasoning pipelines for structured decision-making
• Build and refine RAG architectures with measurable evaluation frameworks
• Define memory strategies (short-term, long-term, vector-based, graph-based)
• Optimize LLM cost, latency, and token efficiency at scale
• Identify and mitigate failure modes in AI systems (hallucinations, loops, tool misuse)
• Establish evaluation and benchmarking methodology for AI agents
• Guide internal engineers in production-grade AI system design

We’re Looking For Someone Who

• Has built autonomous AI agents in production environments
• Designed complex reasoning workflows beyond simple prompt chains
• Implemented RAG systems with proper retrieval tuning and evaluation
• Optimized large-scale LLM usage with cost-awareness and performance tradeoffs
• Deeply understands AI system failure patterns and guardrail design

Nice to Have

• Experience with multi-agent coordination frameworks
• Background in cloud-native architectures
• Strong distributed systems experience
• Familiarity with security, SOC workflows, or threat hunting domains

Engagement Structure

• Advisory role on a flexible hour-based retainer
• High-impact architecture and design involvement
• Direct collaboration with executive and engineering leadership
• Opportunity to shape AI-driven cloud security at scale

If you have built real AI agents that operate in production and understand the engineering tradeoffs behind them, we’d like to talk.

✨ Welcome to WinMedia – Driving Innovation in iGaming Products! ✨

At WinMedia, we build cutting-edge solutions that shape the future of the iGaming industry 🎯. By combining strategic thinking 💡, creativity 🎨, and data-driven insights 📊, we create products that engage players, grow revenues, and set new industry standards 🚀.

With a passionate team and bold vision, we transform ideas into world-class products. 💪
 

📌 About the Role
We are looking for an experienced Head of Product / Product Owner to join our team. 🚀
The ideal candidate is a strategic thinker and strong leader who can design and execute product roadmaps, drive B2C growth, and build innovative solutions for Tier-1 markets.
 

🛠️ Responsibilities

Develop, own, and execute the company’s product strategy across the portfolio.

Create and maintain strategic product roadmaps aligned with business goals.

Prioritize new product development and continuous improvement of existing solutions.

Build and optimize the end-to-end product process – from ideation to launch and support.

Conduct deep market, competitor, and user analysis to define product opportunities.

Define and track KPIs to measure product success and adjust strategies accordingly.

Drive engagement, retention, and revenue growth through product innovation (B2C focus).

Collaborate closely with cross-functional teams and ensure flawless execution.
 

✅ Requirements

2+ years in iGaming on a product role.

2+ years of B2C product management experience.

1+ year in a leadership product position within iGaming.

Proven track record of building and scaling successful products (preferably online casino platforms with in-house development).

Experience with Tier-1 GEOs and B2C markets.

Strong analytical skills with ability to generate and test hypotheses.

Excellent communication and leadership skills.

Advanced English.
 

🧰 Tools & Skills

Jira, Miro, ClickUp, GSuite (Mail, Sheets, Docs, Meet, etc.)

draw.io, Figma

Solid understanding of product KPIs, data analysis, and optimization techniques.
 

🎯 Ideal Candidate

Has led product teams on platforms with in-house development.

Successfully launched and scaled at least 2 online casino projects in Tier-1 markets.

Combines leadership with a deep understanding of iGaming market needs.
 

🎁 What We Offer

💰 Competitive salary and strong financial incentives

🎨 Freedom to make decisions and implement your ideas

🚀 Fast career and professional growth opportunities

🎓 Direct mentorship and learning from the CEO

🌍 Flexible work setup and supportive environment

We are SOLUS Group - an alliance of Web 3.0 degen-companies: experts in marketing, fundraising, and consulting for tier 1 Web 3.0 businesses.
Tame the bull with Solus.
 

We’re now opening a role for a Business Development Manager — not someone who “follows a sales script”, but someone who knows how to spot opportunities, build relationships, and create momentum.
 

This role is built for someone who wants more autonomy, more ownership, and more strategic influence - not just tasks.
You’ll have access to our warm network, work directly with founders, and shape how Solus enters new markets and major deals.
 

Your Impact:
- Build and manage your own high-value BD pipeline with full visibility and support
- Drive new business opportunities across Tier1/2 projects
- Communicate and negotiate with founders, C-level executives, investors, and ecosystem leaders
- Identify industry trends, emerging opportunities, and "strategic entry points"
- Collaborate with marketing, outreach, and leadership teams to close meaningful deals
- Influence go-to-market strategies and help shape the growth direction of Solus Group
 

Who You Are:
- 2–4+ years of experience in Business Development, Sales, Venture, or Ecosystem Growth
- Strong understanding of Web3, blockchain dynamics, and market trends
- Experience communicating with senior-level profiles (founders, investors, VCs, C-level)

- Your warm network in web3 - it's something more than connection on LinkedIn.
- Excellent negotiation and storytelling skills — you build trust, not pressure
- Strong analytical thinking: you understand value, not just numbers
- Fluent English (B2–C1) with confidence in global communication
- Builder mentality — proactive, strategic, and comfortable with autonomy
 

What You Get:
- Ownership of your BD function — lead the roadmap, not just execute it
- Access to Solus’ Tier-1 network and warm introductions from founders
- Freedom to build your own approach, your own pipeline, your own playbook
- Cross-ecosystem collaboration: marketing, growth, fundraising, and capital
- Performance-based bonuses tied to high-ticket deal flow
- The option to co-create new service lines, BD structures, or revenue-share initiatives
 

🤝 And of course, our signature Solus perks:
- Adaptive 24/7 schedule — we care about outcomes, not hours
- Beautiful office in Lviv with great views, top infrastructure, and a relaxed atmosphere
- Competitive salary + performance-based bonuses
- Quarterly compensation reviews
- A team that mixes expertise, ambition, and a bit of chaos — in the best way
- Offsites, team events, and (almost) Michelin-level chef in the office

Solus Agency (part of Solus Group) is a team of marketing professionals that are passionate about working with Blockchain and Fintech.

Company’s vision: We will bring the data, сombine it with experience and creativity to find the right audience, and use the right funnels to find those for whom the project will become world-changing.

Company’s mission: We are not aiming to sell; we are aiming to build relationships that matter.

Our goals: We believe that a happy team can make the clients happy. That’s why one of our goals is to make our partnerships well-built, and we’re searching for a qualified Middle/Senior Influence Marketing Manager to join our team.

What skills do you need for this vacancy?

- 1+ years of experience in the marketing sphere or sphere of communications;

- 6 months+ years of experience in the influence marketing sphere;

- Strong understanding of the crypto market ( knowing what is crypto isn’t enough :)

- Proven negotiation skills - you know how to get the best value while setting up a successful partnership;

- B2+ level of English;

- A self-starter mentality.

What will be a plus?

- Experience working with blockchain/fintech companies;

- Network in Web 3.0 sphere

- Established strong contacts with KOLs that could be used in our position.

What will be your responsibilities?

- Launch influence marketing campaigns according to the preplanned strategy;

- Take part in the creation of influence marketing strategies and media plans;

- Analyse campaign results and work on the processes optimization;

- Establish strong relationships with KOLs and constantly support them;

- Conduct crisis-style negotiations with KOLs.

What do we offer for your growth?

- Adaptive 24/7 schedule that allows you to sync your working hours with a team to ensure efficient communication.

- Convenient office in the eye-pleasing, comfortable district of Lviv, well-developed infrastructure, and fine views. The area is easy to reach from any part of the city.

- Competitive salary that depends on your experience and skills.

- Salary review each quarter.

- A friendly and cooperative team. We like to party, and we often organize company offsites. And we even have our own cook with Michelin reward (almost).