Jobs at Djinni

We're AdFlagger, a SaaS product that helps businesses protect their brand and traffic from ad hijacking and fraudulent PPC activity. Our clients include fintech, gambling, crypto and high-competition verticals where paid traffic is under constant threat.

We're looking for a Lead Generation Specialist who can find the right people, reach out with relevance, and generate demand without relying on templates or guesswork.

 What you'll do

• Build and maintain lead lists: CMOs, Heads of Marketing, PPC Managers, Affiliate Leads in target industries
• Craft and test cold outreach emails & LinkedIn messages that feel human, not robotic
• Research each prospect’s context: brand presence, PPC activity, affiliate exposure
• Track responses, analyze reply quality, and constantly improve your flow
• Work closely with sales to transfer qualified leads with insights and triggers

Requirements

• 2+ years in B2B lead generation or outbound SDR role
• Hands-on experience with email outreach tools and lead enrichment platforms
• Working knowledge of analytical tools: Ahrefs, Similarweb, Google Search Console to identify brand queries, ad activity, and competitor exposure
• Understanding of performance marketing (PPC, affiliates, brand bidding, cloaking)
• Fluent written English (B2+ minimum)
• Analytical mindset: you measure, test, and refine

• Proactive, autonomous, and focused on quality over volume

   

 Nice to have

• Ability to analyze branded traffic leaks, keyword cannibalization, or paid vs. organic split
• Competitor analysis using tools or custom scripts
• Experience working alongside marketing or SEO teams to align on lead targeting

• Forum / Slack / Reddit outreach experience

   

 What we offer

• Remote-first culture
• Fixed base + % from deals or pay-per-SQL (your choice)
• Access to internal data: real hijacking examples, dashboards, cases
• Real product, real pain solved

Job Title: System Administrator
Location: [Lviv]
Employment Type: [Part-time / Contract] 20 hours per week
Eurosoftware-UA has been an integral part of GK Software SE since 2015. The office is located in the 
picturesque city of Lviv, Ukraine. 
Over the past decade, the Eurosoftware UA team contributes to delivering innovative and reliable 
solutions that meet the high standards of GK Software SE.
Our flexible approach allows us to stay productive and connected, ensuring seamless workflows 
regardless of the circumstances. 
We highly value each employee, teamwork, adaptability, and a positive work environment, which helps 
us maintain strong connections and achieve shared goals effectively.
Job Overview:
We are seeking a skilled and proactive System Administrator to manage, maintain, and support our 
organization’s IT infrastructure. The ideal candidate will ensure the smooth operation of systems, 
networks while proactively identifying and resolving technical issues.
Required Qualifications:
Higher technical education 
Proven experience as a System Administrator or similar role
Understanding of backup and disaster recovery solutions
Strong problem-solving and analytical skills
Good communication and teamwork abilities
Good English (intermediate level, written and spoken)
Technical Requirements:
You must be experienced in the following technologies and methods:
Strong knowledge of Windows and/or Linux operating systems
Experience with network management, firewalls, and security systems
Familiarity with virtualization technologies (e.g., VMware, Hyper-V)
Experience with the following systems: OTRS System, Jira
Experience in administration of Active Directory, Group Policy, AD, DNS, DHCP
Knowledge of Cisco (ASA, Switch), IP-telephony, Baramundi Management Center, PowerShell would 
be an advantage
Responsibilities:
Provide technical support for both hardware and software issues our users encounter (1st line 
support)
Check the technical hardware, where appropriate, make appointments for maintenance work
Prepare the workplace for new employees incl. installation of the new notebooks
Maintenance and packet assembling from software
Maintenance and monitoring of OS-deployment and patch rollout
Check the employee hardware and software regarding of being up-to-date and recommend updates
Knowledge about the implemented software on the employee computers
Collaborate with other IT team members and departments to support business needs
Salary Level:
Depending on qualifications and experience
We offer:
Stable background of an international company
Friendly young team and modern workplace
Company events and team buildings
English classes (with certified English teachers)
Paid vacation and sick leave
Competitive salary and benefits package
3-month trial period
How to Apply:
Please submit your resume and a brief cover letter outlining your experience and qualificati

24Hit is a product company from Ukraine that has been developing and publishing mobile games since 2019. We are a team of professionals who have launched dozens of popular games and gained over 100 million satisfied players worldwide. Our games include Zombiepunk, Chornobyl Quest, Primatus and more.

As a Diia City resident, we offer employee reservation starting from the first day of employment.

We are currently looking for a 3D Artist for Creatives (Playable Ads) to share our core company values:
 

• Creativity:We actively encourage and embrace each other’s ideas, transforming them into reality through collaboration and innovative thinking.
• Integrity:We commit to providing honest feedback and realistically assessing situations, fostering a culture of trust and transparency.
• Productivity:We strive to optimize our workflows to achieve the best possible results in the shortest timeframe, ensuring efficiency and effectiveness in our operations.
• Uncompromising Quality:Our commitment to excellence drives us to prioritize the quality of our work above all else, ensuring that we consistently deliver outstanding results.
• Healthy Lifestyle:We advocate for a healthy lifestyle and stand against harmful habits, promoting well-being and balance within our team.

We are looking for a professional for the role that requires:
 

• Full-time job;
• Office-based in Kyiv.

Key responsibilities:
 

• Create and optimize2D/3D assetsfor playable ads.
• Build scenes with lighting, shadows, and materials.
• Add and adjustVFX(particles, effects) for web platforms.
• Export assets fromUnityor make them from scratch.
• Work with devs, artists, and marketing to deliver ready creatives.

Our ideal candidate:
 

• 1+ yearin games or playable ads.
• Portfolio withplayable ad examples.
• Strong skills inasset creation and optimization.
• Confident inBlender: topology, UVs, geometry.
• Able to set up lighting and materials.
• Experience withVFX systems.
• Basics of art: composition, color, perspective, stylization.
• English: Intermediate+.

Nice to have:
 

• Experience inUnity.
• Skills inVFX for web.
• Simpleanimations in engines.
• Knowledge ofThree.js.
• Understanding of game marketing.

Why join our team?
 

• Fully Legal: Official employment in full compliance with Ukrainian labor legislation, including paid vacation (24 days) and sick leave (unlimited).
• Professional Team: A high-performing group of skilled individuals committed to excellence.
• No Overtime: We prioritize a healthy work-life balance, with no overtime required.
• Stable Payments: No payment delays since the foundation of the company.
• Bonus System: A unique reward system designed to motivate employees by aligning their performance with the company’s financial goals.
• Professional Development: Access to mentorship programs and our internal library for continuous growth.
• Events: Enjoy board games, masterclasses, corporate events, sports activities, and free English classes.
• Comfortable Workspace: A modern office in Kyiv featuring a spacious lounge, fully-equipped kitchen, sports zone, cinema, and complimentary spa facilities for employees.
• 35-Hour Work Week: Reduced working hours as a benefit for loyal employees.

We look forward to receiving your application!

At VEN, we help brands grow by putting the customer first and email plays a key role in that mission. We’re hiring a Junior Email Marketing Manager to shape thoughtful, high-performing lifecycle communication, turning real data and creativity into campaigns and automations that build trust, retention, and long-term value.

Role Overview

As an Email Marketing Manager, you will own and evolve our email and SMS marketing strategy. You’ll blend creativity and analytics to nurture meaningful relationships with customers at every stage of the lifecycle. 

You’ll be responsible for building and optimizing campaigns and automations, analyzing performance, and continuously testing new ideas to improve results. Over time, you’ll be encouraged to take greater ownership of projects and strategy.

What You’ll Do:

• Grow subscriber lists, maintain list hygiene and strong sender reputation.
• Drive user retention through Email and SMS channels
• Build and manage audience segments based on user behavior and lifecycle stage
• Plan, create, and manage Email and SMS campaigns/automated flows. Write compelling copies and collaborate with designers on visuals and layouts
• Monitor the performance closely, analyze results, outline next steps
• Develop hypotheses and run A/B tests (subject lines, CTAs, incentives, etc.)
• Bring fresh ideas and improvements that help push performance forward

What We’re Looking For:

Required Experience & Skills

• 1+ year of hands-on experience in email marketing
• Experience working with ESPs such as Klaviyo, Mailchimp, or similar platforms
• Strong copywriting skills with a customer-first mindset
• Solid understanding of email deliverability best practices and compliance (understanding of CAN-SPAM, GDPR, CCPA)
• Results-driven mindset with the knack for analyzing data, forecasting outcomes, and proposing testable hypotheses
• Basic knowledge of HTML/CSS
• Proficiency in English (B2 / Upper-Intermediate or higher), written and spoken
• Strong time-management skills and ability to handle multiple projects

Preferred / Nice to Have

• Experience working with Magento
• Background in e-commerce
• Healthcare industry experience (strong advantage)

We are offering:

• Competitive compensation based on experience and skills.
• Remote work.
• Paid vacation of 20 working days per year.
• Health insurance.
• Work Schedule: 8 hours per day, 5 days a week.

We’re expanding the HQ of a Canadian product—an Embedded Vision & Edge AI platform. Our clients include Bosch, Philips, and other global companies. We’re looking for a Sr. Automation Engineer with PyTest, IoT, Networking/Interface/Wi-Fi protocols experience. Great terms offered!

Main Responsibilities

– Develop and Maintain Automation Infrastructure
Design, implement, and manage scalableautomation frameworks to support continuous integration (CI) and continuous deployment(CD) pipelines
– Automation Strategy
Define and implement automation testing strategies, includingidentifying the tools and approaches to optimize the QA process
– CI/CD Integration
Collaborate with DevOps to integrate automated tests into CI/CDpipelines for continuous testing
– Tooling and Framework Selection
Evaluate and select tools and technologies for buildingautomation frameworks (PyTest, Cypress, Appium, etc.) and testing infrastructure
– Monitoring and Reporting
Develop test metrics, monitoring, and reporting dashboards fortracking the health of the automation infrastructure and test results
– Collaboration
Work closely with developers, QA, and DevOps teams to ensure tests areproperly executed in all environments (development, staging, production)
– Scalability
Ensure the automation infrastructure is scalable, maintainable, and efficient tohandle increasing tests across multiple services
– Security and Performance Testing
Work with teams to integrate security and performancetests within the infrastructure
– Troubleshooting
Diagnose and resolve technical issues with automation frameworks andtesting environments

Mandatory Requirements

1. Technical Skills

Automation Framework Expertise: Experience in designing, building, and maintainingautomation frameworks using tools like PyTest or similar frameworks
Programming Skills: Strong proficiency in one or more programming languages used for testautomation – Python, JavaScript
CI/CD Tools: Experience with CI/CD tools like Jenkins, GitHub CI, and integrating tests intothese pipelines
Version Control: Proficiency with Git and Git-based workflows for version control
Cloud Environments: Familiarity with cloud platforms (AWS, Azure, Google Cloud) for testenvironment provisioning and management
Containerization and Virtualization: Experience with Docker, Kubernetes, or virtualized testenvironments to streamline testing
Monitoring and Reporting Tools: Familiarity with reporting tools like Allure, TestNG, orcustom solutions for creating comprehensive test result dashboards
Networking and Communication: Understanding of networking protocols specific to security cameras (ONVIF, RTSP, WebRTC). Familiarity with hardware configurations and power management using PoE for networkedsecurity cameras. Knowledge of the Wi-Fi protocol
Interface Protocols: Experience in interfacing protocols (UART, I2C, SPI)

2. Testing Expertise

Automated Testing Types: Proficiency in different types of automated testing, such as unittesting, functional testing, integration testing, performance testing, and security testing
Test Coverage: Strong understanding of maximizing test coverage, including building testsfor APIs, front-end, and back-end
Performance and Load Testing: Experience with tools like JMeter, Gatling, or LoadRunner toperform performance testing
Cross-Browser/Platform Testing: Experience testing across different browsers, platforms,and devices

3. Educational and Experience Requirements

Education: Bachelor’s degree in Computer Science, Engineering, or a related field (orequivalent experience)
Experience: 5-8 years of experience in QA automation or a similar role, strongly focusing onautomation infrastructure development and management

4. Nice-to-Have

Security Testing: Knowledge of security testing tools like OWASP ZAP, Burp Suite, or similar
Mobile Testing: Experience with mobile test automation frameworks such as Appium orEspresso
Performance Monitoring: Experience with performance monitoring tools like New Relic,Prometheus, or Grafana
Scripting and Shell Programming: Knowledge of shell scripting for automating tasks withinUnix/Linux environments

We offer

– Full-Time
– High salary
– Stock option plan and performance bonuses
– Great team
– Long tern contract
– Benefits package

– Vacation & sick days
– Short and long-term disability insurance
– Life Insurance
– Dental and medical insurance

Are you a Data Scientist with a love of LLMs, generative AI?

We are looking for a passionate Data Scientist to implement AI solutions aimed at achieving business goals.

This role offers the opportunity to work on cutting-edge AI adoption projects that helps to improve current business processes.

Skills requirements:
• Strong Python Experience (1 year +);
• Experience with LLM , Diffusion models (1 year +);
• Knowledge of Prompt engineering;
• Experience with Gen AI-related technologies such as LangChain and RAG;
• Experience with Neural Networks (Optional) ;
• Experience with NLP , Predictive analytics and Machine learning;
• Experience with Pandas;
• Experience with SQL, including experience with large datasets;
• Strong experience in statistics;

Key responsibilities:
• Develop AI agents that utilize LLM, RAG and langchain approach;
• Implement LLM and Diffusion models to boost business productivity;
• Utilize LLM (LLM Vision) to improve object detection, text classification and extraction;
• Create forecasting, recommendation, and classification models;
• Transform business challenges to AI applications;

We offer:

• Great networking opportunities with international clients, challenging tasks;

• Building interesting projects from scratch using new technologies;

• Personal and professional development opportunities;

• Competitive salary nominated in USD;

• Paid vacation and sick leaves;

• Flexible work schedule;

• Friendly working environment with minimal hierarchy;

• Team building activities, corporate events.

24HITis a product company from Ukraine that has been developing and publishing mobile games since 2019. We are a team of professionals who have launched dozens of popular games and gained over 100 million satisfied players worldwide. Our games include Zombiepunk, Chornobyl Quest, Primatus and more.


We are currently looking for a Motion Designer to share our core company values:
• Creativity:We actively encourage and embrace each other’s ideas, transforming them into reality through collaboration and innovative thinking.
• Integrity:We commit to providing honest feedback and realistically assessing situations, fostering a culture of trust and transparency.
• Productivity:We strive to optimize our workflows to achieve the best possible results in the shortest timeframe, ensuring efficiency and effectiveness in our operations.
• Uncompromising Quality:Our commitment to excellence drives us to prioritize the quality of our work above all else, ensuring that we consistently deliver outstanding results.
• Healthy Lifestyle: We advocate for a healthy lifestyle and stand against harmful habits, promoting well-being and balance within our team.

We are looking for a professional for the role that requires:
• Full-time job;
• Office-based in Kyiv.

Main responsibilities:
• Create advertising creatives based on gameplay recordings or in-game assets (including capturing gameplay footage in Unity when needed)
• Concept and develop fresh and engaging ideas for creatives
• Generate and integrate AI-based video content
• Collaborate with the team to iterate on creatives based on feedback and performance insights

Our ideal candidate:
• Understanding of composition, editing principles and techniques, sense of rhythm, and ability to work with color
• Ability to work with sound and basic knowledge of sound design
• Understanding of core animation principles
• Basic understanding of advertising creative structure
• Proficiency in Adobe software (After Effects, Photoshop, Premiere, Illustrator); you’re also welcome to use any additional tools you’re comfortable with
• Experience using AI tools in daily workflows, including image/video generation, voiceover, subtitle, or audio processing (Leonardo, Krea, ElevenLabs, or similar tools)

Nice to have:
• Experience working with Unity and understanding of its basic components
• Experience creating store assets for App Store and Google Play
• Experience with Blender

Why join our team?
• Fully Legal: Official employment in full compliance with Ukrainian labor legislation, including paid vacation (24 days) and sick leave (unlimited).
• Professional Team: A high-performing group of skilled individuals committed to excellence.
• No Overtime: We prioritize a healthy work-life balance, with no overtime required.
• Stable Payments: No payment delays since the foundation of the company.
• Bonus System: A unique reward system designed to motivate employees by aligning their performance with the company’s financial goals.
• Professional Development: Access to mentorship programs and our internal library for continuous growth.
• Events: Enjoy board games, masterclasses, corporate events, sports activities, and free English classes.
• Comfortable Workspace: A modern office in Kyiv featuring a spacious lounge, fully-equipped kitchen, sports zone, cinema, and complimentary spa facilities for employees.
• 35-Hour Work Week: Reduced working hours as a benefit for experienced employees

Ready to create the next gaming hit? Apply now and join 24Play!

We are looking for a Middle Unity Developer to work on mobile game projects and take ownership of gameplay features, integrations, and technical quality.

Requirements:

• 2+ years of commercial experience in Unity development (C#)
• Strong knowledge of C#, understanding of OOP, SOLID principles, and design patterns
• Confident work with Unity Editor, scenes, prefabs, and ScriptableObjects
• Strong understanding of the Unity lifecycle (Awake, Start, Update, etc.)
• Experience working with Git (branching, pull requests)
• Experience implementing gameplay mechanics (puzzle / casual / arcade)
• Experience working with UI (Unity UI / Canvas, adaptation for different resolutions)
• Experience working with animations (Animator, tweening, basic VFX)
• Experience with performance optimization, primarily for mobile platforms
• Experience developing games for Android and iOS
• Understanding of mobile platform limitations (FPS, memory usage, garbage collection)
• Experience working with builds, versions, and test builds
• Experience integrating third-party SDKs: analytics (Firebase, Adjust, AppsFlyer) & ads (AdMob, MAX, IronSource)
• Understanding of events, parameters, and logging
• Ability to work with technical tasks and game design documents
• Independence in solving middle-level tasks
• Ability to estimate tasks and meet deadlines
• Clear communication with PM, QA, and designers

Responsibilities:
 

• Develop and maintain gameplay features using Unity
• Implement game mechanics and UI according to design documents
• Optimize game performance for mobile platforms
• Integrate and maintain analytics and ad SDKs
• Prepare builds for testing and releases
• Fix bugs and participate in post-release support
• Collaborate closely with developers, designers, QA, and PM
• Participate in technical discussions and task estimations
• Ensure code quality and stability of game builds

We offer:

• Competitive rate.
• Work with international products.
• Work format - remote.
• Salary, tied to the dollar exchange rate.
• Career growth that you can influence by showing the right results, as we are constantly expanding.

The future belongs to gamedev. AlphaNova - game development company is looking for a Junior SMM Manager for full-time collaboration. Do you love games as much as we do? We are sure that it is you who will be able to strengthen our team. Together we will make the best product.

Responsibilities

• Execute social media posting across platforms
• Identify and contact gaming influencers and streamers
• Manage outreach database and track communication
• Distribute game keys and follow up
• Assist with press emails and basic PR tasks
• Track campaign metrics and prepare simple reports
• Support store page updates and announcements

Requirements

• Strong written English
• Interest in gaming industry
• Organized and detail-oriented
• Comfortable with cold outreach
• Basic understanding of social platforms and analytics
• Proactive and execution-focused

We offer

• Competitive rate
• Work with international products
• Work format - remote
• Salary, tied to the dollar exchange rate
• Career growth that you can influence by showing the right results, as we are constantly expanding

About the Project

The project is an online platform designed to systematize and manage a comprehensive range of therapies, supporting complex domain logic and long-term product evolution.
The backend is built on a legacy Django-based framework, requiring a senior-level engineer capable of understanding, maintaining, and gradually improving an existing system.

This role is for a highly autonomous Senior Python Developer who will be the sole developer on the project, fully owning the technical direction, daily execution, and system evolution.

👉 Key Responsibilities:

• Take full ownership of the backend system built with Django.
• Translate business requirements into technical solutions and execution plans.
• Maintain and evolve a legacy codebase, improving stability, performance, and maintainability over time.
• Design and implement new features using PostgreSQL, Celery, Redis, and Elasticsearch.
• Proactively identify technical debt and propose pragmatic improvement strategies.
• Use AI tools to improve development efficiency, debugging, and refactoring where appropriate.
• Ensure system reliability, scalability, and long-term sustainability.
   

👉What We’re Looking For:

• 6+ years of professional experience as a Python Developer.
• Strong hands-on experience with Django in production environments.
• Solid knowledge of PostgreSQL, relational data modeling, and query optimization.
• Experience with asynchronous/background processing using Celery and Redis.
• Practical experience with Elasticsearch or similar search technologies.
• Experience in SEO optimization.
• Proven ability to work independently and autonomously as the sole developer on a project.
• Strong business-to-technology translation skills — ability to understand business goals and implement them technically.
• Proactive problem solver who takes ownership and responsibility for outcomes.
   

👉 Ideal Mindset:

• Ownership & Responsibility: You treat the system as “your product.”
• Creative Contributor: You suggest better approaches, not just implement tasks.
• Efficiency through AI: You actively use AI tools to speed up development and problem-solving.
• Passion & Engagement: You care about the product, its users, and its long-term success.

👉 What we offer:
 

📈 Professional Growth opportunities:

• Ambitious goals and interesting projects;
• Regular & transparent performance review and feedback process;
• Possibility for both vertical or horizontal growth (in case you want to try a different path).
   

😌 Comfortable Working conditions

•  Flexible working hours;
• Provision of required equipment;

• Remote working model.

   

🎁 Benefits program

• 18 working days of fully paid vacation;
• Free tax reporting support by our Financial department;
• Help with individual entrepreneurs’ questions and accounting support;
• Financial support and additional days off for various occasions (e.g. marriage, childbirth, etc.).

Responsibilities:

• Design, develop, and maintain interactive dashboards and reports using Power BI.
• Work with business stakeholders to understand reporting needs, define KPIs, and translate business questions into data-driven insights.
• Build and optimize data models, datasets, and reporting layers to support scalable analytics.
• Analyze structured and semi-structured data to identify trends, patterns, risks, and opportunities.
• Develop data-driven solutions, including statistical analysis, forecasting, segmentation, and predictive models where applicable.
• Prepare, clean, transform, and validate data from multiple sources.
• Collaborate with data engineers, backend developers, product teams, and business users to ensure data quality and consistency.
• Automate recurring reporting and analytical workflows where possible.
• Leverage AI-assisted tools to accelerate analysis, improve productivity, and streamline repetitive data tasks.

Requirements:

• 4+ years of experience in data analytics, business intelligence, or data science roles.
• Strong hands-on experience with Power BI, including dashboard development, data modeling, and report optimization.
• Solid knowledge of SQL and experience working with relational databases.
• Experience with data preparation, transformation, and validation.
• Strong understanding of DAX and Power Query.
• Experience defining and tracking business KPIs and analytical metrics.
• Practical experience with Python or R for data analysis, automation, or modeling.
• Understanding of statistical analysis, forecasting, or basic machine learning concepts.
• Ability to communicate complex analytical findings to both technical and non-technical stakeholders.
• Experience working with large datasets and identifying data quality issues.
• Practical hands-on experience with AI-assisted tools such as ChatGPT, Claude, Cursor, GitHub Copilot, or equivalent tools for analytics, coding, documentation, and workflow optimization.

Nice to have:

• Experience with Azure data services, AWS, or other cloud platforms.
• Experience with Microsoft Fabric, Azure Synapse, Databricks, or similar data platforms.
• Experience building predictive models or ML-powered analytics solutions.
• Knowledge of ETL/ELT processes and data warehouse concepts.
• Experience with advanced Power BI performance tuning.
• Familiarity with data governance, access management, and row-level security.
• Experience working in product analytics, finance analytics, marketing analytics, or operational reporting.

Note:

The role description is intentionally high-level at this stage, as some project details are confidential. We will be happy to share more context during the interview process.

Artjoker is looking for a Manual QA Engineer to join our team and help ensure the high quality of web and mobile products. You’ll work closely with developers and product stakeholders, be involved in the full development lifecycle, and contribute to building reliable, user-friendly solutions.

Main responsibilities:

- Attend and participate in the development lifecycle of software products
- Write clear, concise, and comprehensive test plans and test cases
- Manually test code changes to ensure they meet team standards and user requirements
- Collaborate with developers to resolve problems in applications
- Participate in design and specification reviews and use this information to design test plans and drive test development 

Requirements: 

- 6+ months of experience as QA engineer
- Deep understanding of web and mobile technologies
- Experienced with MySQL, PostgreSQL, API Testing, Postman
- Experience with regression testing
- Experience with JIRA, TFS, or any similar tool
- Creating and executing of Test-cases, preparing and work with Test Documentation
- Understanding and practical experience in Agile and Scrum ceremonies;
- Experience using AI tools (ChatGPT, Claude, Perplexity) to accelerate bug analysis and documentation
- Intermediate level of English (written)

Helpware is a global company providing outsourcing back-office services with offices in the USA, Mexico, Ukraine, and the Philippines. We help small businesses as well as enterprises to free up their teams so they can focus on strategic high-value tasks that will move the dial for their businesses.
 

We are growing and have an open position as a Customer Support Representative.
 

Skills and Qualifications:

• Excellent written skills in English;
• Experience in the Client support area will be a plus;
• Basic technical background (strong experience in using apps);
• Proactive approach, empathetic individuals, problem-solving skills;
• Customer orientation and ability to adapt/respond to different types of characters;
• Ability to multi-task, prioritize, and manage time effectively.
   

Responsibilities:

• Providing Customer Support for the website users
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Follow communication procedures, guidelines, and policies
• Responding promptly to customer inquiries
• Communicating with customers through various channels (chat/emails)
• Acknowledging and resolving customer complaints
• Keeping records of customer interactions, transactions, comments and complaints
• Entering data into a CRM, other online tools, and cloud-based platforms
• Other related tasks assigned by managers of the Clients and/or Helpware
  
  We Offer:
• Competitive compensation linked to EUR rate;
• Medical insurance after the trial period
• English classes;
• Schedule 8 am - 1 am Kyiv Time( 8 working hours + 1 hour of a break during this period of time);
• Corporate training and parties
  
   

If you have the qualifications needed and ready to maintain the required duties daily, please apply!

About DraftKings

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It’s transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We’re not waiting for the future to arrive. We’re shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
 

The Crown Is Yours

As a Lead Software Engineer on our AI Platform Team, you’ll play a key role in building the infrastructure and tooling that enables product teams across the company to integrate GenAI into real-world products.

This is a hands-on role where you’ll design, implement, and deliver AI developer infrastructure - from orchestration runtimes to observability tools - that makes AI development faster, safer, and more reliable at scale.
 

What you’ll do as a Lead Platform Engineer

• Build and maintain core AI infrastructure and tooling, including runtimes, model gateways, orchestration layers, and SDKs.
• Deliver reusable components that simplify AI development workflows - such as agent orchestration (e.g., LangGraph), vector search (e.g., Weaviate or PGVector), prompt management, and model routing (e.g., LiteLLM).
• Work closely with product and infrastructure engineers to solve real pain points, ensuring teams can adopt and scale AI effectively.
• Operationalize AI in production by implementing monitoring, evaluation, and fallback systems that keep features reliable and performant.
• Drive features from prototype through production rollout, focusing on execution and delivery.
• Keep up to date with emerging AI platform tools and frameworks, applying them where they improve team velocity and product reliability.

• Share best practices with peers and contribute to building a strong engineering culture on the team.

   

What you’ll bring

• Strong software engineering background, with 5+ years of experience building backend systems, platforms, or internal tools at scale.
• Proficiency in .NET, Java, Python, TypeScript or JavaScript.
• Experience in developer enablement, infrastructure, or platform engineering - especially with CI/CD, productivity tooling, or automation.
• Familiarity with building AI-powered applications in production, such as retrieval-augmented generation (RAG) systems, task-driven agents, or LLM-integrated tools.
• Hands-on experience with components of modern AI platforms - such as orchestration frameworks, vector databases, and monitoring/evaluation tools.
• Interest in simplifying complex AI workflows and building safe, reliable abstractions.
• Strong execution mindset - you focus on shipping reliable solutions and improving developer productivity.
• Excellent collaboration and communication skills; you thrive in cross-functional environments.
• Fluency in English.
   

OUR BENEFITS

• Annual PTO - 24 days.
• Paternity Leave: up to 14 weeks fully paid.
• Health Insurance.
• Mental Health Solutions (includes 16 free counseling sessions per person per year).
• Home Office Reimbursement.
• Gym Reimbursement.
• English Language Classes.

• Annual Bonuses and more.

   

JOIN OUR TEAM

Being part of the DraftKings team means you’re always looking for new ways to break out of the box. Whether you’re data-obsessed, tech-driven, or love working with different people each day, you’ll solve some of the most exciting challenges in our industry and be supported from your very first day.

READY TO OWN WHAT’S NEXT?

We know finding a new job can be intimidating. Don't let imposter syndrome stop you from applying! Even if you don't think you tick off every box in this job description, we'd still love for you to apply or join our Talent Community.

DraftKings is proud to be an equal opportunity employer. We do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.

Responsibilities:

• Develop and maintain scalable backend services and APIs using Python.
• Build and support backend functionality for AI/ML-enabled products, including integrations with ML models, AI services, and data-driven workflows.
• Design and implement reliable data processing, ingestion, and asynchronous backend flows.
• Work with cloud services and containerized environments to support scalable application delivery.
• Collaborate with cross-functional teams, including front-end developers, DevOps, product, and AI/ML specialists.
• Write clean, maintainable, and testable code following engineering best practices.
• Improve application performance, reliability, monitoring, and fault tolerance.
• Leverage AI-assisted development tools to accelerate delivery, improve code quality, and streamline repetitive engineering tasks.

Requirements:

• 4+ years of professional software engineering experience.
• Strong proficiency in Python and backend development.
• Experience designing and building APIs and backend services.
• Practical experience with AI/ML-related products, such as integrating AI services, ML models, data pipelines, or AI-driven features.
• Experience with relational and/or non-relational databases.
• Understanding of distributed systems, asynchronous processing, queues, or event-driven architecture.
• Hands-on experience with cloud services, preferably AWS.
• Practical hands-on experience with AI prompt engineering, leveraging Claude Code, Cursor, GitHub Copilot, or equivalent developer-AI tools.
• Solid understanding of LLM context design, tool integration, and code-generation workflows.

Nice to have:

• Experience with AWS services such as S3, API Gateway, Lambda, or SQS.
• Experience with Kubernetes in production environments.
• Experience designing data ingestion, replication, or ETL-style pipelines.
• Background in high-throughput backend services or large-scale data processing.
• Experience working closely with ML engineers or data teams.

Note:

The role description is intentionally high-level at this stage, as some project details are confidential. We will be happy to share more context during the interview process.