Jobs at Djinni

We’re a fast-growing startup in the social discovery space. Our product is a premium marketplace where people from all over the world connect with each other. We grow quickly because we stay close to our users and build smart, AI-driven solutions for them.

Now we’re looking for a Customer Success Specialist to help our users feel supported, safe, and valued. You will communicate with customers through calls, email, and live chat, helping them resolve issues quickly and professionally.

Why You’ll Like Working With Us

• A small but strong team of 20+ people who have already shown proven success in creating high-impact businesses.
• Tasks that go beyond standard support: you’ll work with sensitive cases and partner with Product and Development teams.
• Grow alongside a fast-scaling international company and gain deep expertise in customer success within the social domain.
• Competitive pay, recognition for your work, and a clear path for professional growth.

What You’ll Do

• Build long-term, trust-based relationships with premium, high-value customers.
• Provide empathetic, professional, and tailored support, resolving issues quickly and fairly.
• Handle sensitive escalations, including billing disputes, service concerns, and legal-related cases.
• Track and understand customers' needs to deliver personalized, proactive solutions.
• Manage multiple tasks: from priority tickets and documentation to cross-team collaboration.
• Share insights with Operations, Product, and Development teams to influence product improvements and enhance customer satisfaction.

What We Expect

Must-Haves

• Responsibility: You own the result, not just the process.
• Advanced or Upper-Intermediate English (spoken and written).
• Strong communication: empathy, patience, and active listening.
• Experience handling conflicts and sensitive situations.
• Attention to detail and ability to manage several tasks at once.
• Readiness to work night shifts and adapt to rotating schedules

Nice-to-Haves

• 2+ years in Customer Success, Account Management, or VIP Support.
• Experience with Freshdesk or similar tools.
• Background in payments, disputes, or legal cases.
• Skills in reducing churn and building customer loyalty.

What You Get

• Competitive salary with growth potential.
• Flexible schedule: 120 hours per month, including 5−6 night shifts. 3/3 schedule: Morning 07:00 - 15:00, Afternoon 15:00 - 23:00, Night 23:00 - 07:00.
• Opportunities to learn: access to our library, mentorship, and regular feedback.
• Startup vibe: less bureaucracy, more freedom, direct impact.

• Recognition and rewards for great results.

   

How We Hire

1. Test task
2. HR interview
3. Interview with Support Lead

We are a fast-growing start-up in the social discovery niche with a premium transactional marketplace that helps users around the globe connect. Our platform has already found its place in the niche by focusing on tech innovations like AI, unconventional approaches to users, and carefully built algorithms.

We are looking for a strong Customer Support Representative who will join and strengthen our team. Our well-coordinated team of 20+ professionals has successful experience in building and scaling products in the adult social discovery space.

What will you do?

The CS role is all about ensuring our users have the best possible experience and keeping our community safe. You will communicate with customers through calls, email, and live chat, helping them resolve issues quickly and professionally.

You will also work closely with our Operations, Product, and Development teams to share customer feedback and help improve the product.

What are our goals?

• Maintain high-quality customer service standards

• Support business growth and team scaling

   

You are a match if you:

• Are passionate about high-level customer service and user retention
• Can troubleshoot issues and see them through to resolution
• Are confident handling billing and account-related questions
• Communicate clearly via calls, email, and chat
• Take ownership of customer requests

• Continuously learn and improve your skills

   

What does it take to join us?

• 1+ years of experience as a Customer Support
• Strong experience in fast-paced, high-load support environments
• Advanced/Upper-Intermediate English (written and spoken)
• Proven ability to exceed KPIs and SLAs
• Ability to work with minimal supervision
• Strong multitasking and prioritization skills

• Analytical mindset and proactive problem-solving

   

Strong advantage:

• Experience in social discovery
• Experience with CRM systems (Zendesk, Freshdesk, Intercom, etc.)
• Experience handling billing or technical issues

• Sales or retention background

   

What do we offer?

• Professional growth alongside company growth
• Flexible schedule: 120 hours per month, including 5−6 night shifts. 3/3 schedule: Morning 07:00—15:00, Afternoon 15:00 — 23:00, Night 23:00 — 07:00
• Feedback-driven, open-minded culture
• Fair recognition of strong contributors
• Minimum bureaucracy, maximum independence

• Access to corporate library and professional development resources

   

Selection stages:

1. Test task
2. HR interview
3. Interview with the Support Lead

Real Estate & Facilities Organization

• Responsibilities:

  Receiving incoming calls
  Working with mail, couriers, courier services
  Management of incoming/outgoing correspondence
  Participation in the organization of guest visits
  Meeting visitors, employees, etc
  Meeting rooms management
  Ordering and issuing office supplies (incl. purcashing)
  Collection of orders and purchase of products for coffee breaks, office supplies
  Preparation of copies and scans of documents
  Preparation of printed materials
  Organization of coffee breaks and lunches during meetings
  Support of internal document flow

• Mandatory Skills Description:

  Accuracy, attentiveness, responsibility, sociability
  ability to work in a team
  ability to work in multitasking mode
  ability to work with a large amount of information
  1 year experience as a secretary or administrator in a global company

• Nice-to-Have Skills Description:

  experience of work with financial systems (Oracle/SAP)

Key requirements:

Experience:

• Proven experience in developing web applications using WebGL for at least 5 years;
• A portfolio with examples of projects demonstrating skills in working with WebGL.

Deep knowledge of WebGL API:

• Expert understanding of the low-level WebGL API and its capabilities.;
• Ability to work with shaders (GLSL) for vertex and fragment programs;
• Knowledge of the basic concepts of 3D graphics: transformation matrices (modeling, view, projection), lighting, texturing, buffers (vertex, index).

Knowledge of JavaScript:

• Excellent knowledge of JavaScript (ES6+);
• Understanding of asynchronous programming and working with DOM.

Mathematics for graphics:

• Good understanding of linear algebra and geometry required for 3D graphics.

Working with API:

• Experience integrating with RESTful API and other web services. Experience with other types of API (especially RPC) will be a plus;
• Understanding of the principles of the HTTP protocol;
• Ability to process data in JSON and other formats.

Working with version control systems:

• Mandatory knowledge of Git and experience with GitLab, GitHub or Bitbucket;
• Understanding of the principles of optimizing the performance of WebGL applications.

Knowledge of modern web technologies:

• Good understanding of HTML and CSS.

English:

• Spoken and written English at a level sufficient for reading technical documentation and communicating with the team (B1 or higher).

Additional desirable skills:

• Experience with 3D engines and libraries for WebGL (e.g. Three.js, Babylon.js);
• Knowledge of the principles of physics engines (e.g. Cannon.js, Ammo.js);
• Knowledge of the principles of shader development (GLSL);
• Experience with WebAssembly (Wasm) to improve graphics performance;
• Knowledge of CI/CD (Continuous Integration/Continuous Delivery) principles;
• Experience working in Agile teams;
• Ability to estimate deadlines and stick to them;
• Proactivity, responsibility, ability to work in a team;
• Desire to develop and learn new technologies.

We offer:

• An interesting project and non-trivial tasks that will allow us to show your professional attitude and creativity;
• Friendly team;
• Comfortable working schedule and working conditions;
• Opportunity to work remotely as well as in an office located in the city centre;
• Stable, competitive salary;
• Paid vacation and sick leaves;
• Opportunity for professional growth and career development;
• English, paid professional courses, coffee/fruits and other pluses :)

About the Company

International fintech project registered in the Czech Republic, operating in the crypto ↔ fiat exchange (B2C) space.
The company is building a secure and transparent service that allows retail clients to exchange cryptocurrencies and traditional currencies.

The project operates in preparation for MiCA regulation and follows EU AML/Compliance standards. All clients проходят mandatory KYC verification.

Customer Support Specialist
Location: Warsaw (office)

Responsibilities:
• Handle customer inquiries via chat, email, and ticketing system
• Consult clients regarding deposits and crypto transactions
• Support users during KYC verification process
• Monitor ticket statuses and ensure timely responses
• Escalate complex cases to Finance / Compliance teams

Requirements:
• Experience in customer support (fintech or e-commerce is a plus)
• English B1–B2
• Basic understanding of payment systems and cryptocurrencies
• Attention to detail
• Ability to work according to procedures

Nice to have:
• Experience in fintech or crypto
• Experience working with customer service platforms

We are looking for Backend/Golang Developers to join our team.

You will be responsible for building and evolving a high-performance backend platform that powers real-time, user-facing applications in a scalable and reliable microservices environment.

Key Responsibilities:

• Build a cutting-edge real-time cross-selling platform;
• Take ownership of the backend that powers multiple user-facing apps, advancing our state-of-the-art gRPC-based microservice architecture;
• Actively participate in code reviews to ensure that our platform and codebase meet the highest quality standards;
• Take a proactive role in all aspects of platform design and development, with a strong emphasis on scalability and availability.

Bring to the team:

• Solid experience with gRPC, REST API, and Backend testing;
• Strong familiarity with Agile methodologies, fostering collaboration, and adaptability;
• Excellent communication and problem-solving skills;
• Experience building Go applications with a focus on resilience and uptime;
• Fluent business English.

We offer:

• Maximum flexibility;
• Professional trainings, conferences and certifications;
• Corporate events and benefits;
• Professional literature;
• English courses.

We are looking for an ambitious and motivated specialist to join Grodas Group as a Junior Lead Generation Specialist with 0.5 year of experience.This role offers professional growth in international IT sales, working with modern tools to generate and qualify leads. Previous experience in research, communication, or sales is a plus - strong motivation and willingness to learn are a must.

Requirements:

- 0.5 year of experience in a similar position;
- English Proficiency: B1-B2;
- Strong Analytical skills;
- Positive attitude and passion on achieving results.

Nice to have:
- Any IT courses.

Responsibilities:
- Manage UpWork activities: initiate, execute usine supportive tools, control, track results and analyse it;
- Collect the database for outreach on Linkedin;
- Create the value-based outreach sequence;
- Launch and maintain the campaign on Linkedin either manually or using automation tools like Sales Navigator and Linked Helper 2;
- Conduct research and launch the LinkedIn campaigns for on-site meetings for Sales manager in the USA and Canada;
- Conduct research and collect requirements of cooperation with influencers based on certain criteria;
- Conducting negotiations on Linkedin in correspondence with potential clients;
- Qualify and schedule a meeting with potential clients(call);
- Organize the meetings (calls) for the Sales Manager;
- Reporting of completed work in Google Sheets and Jira;
- Creating and updating marketing materials for employees;
- Competitors analysis;
- Work with the CRM system Hubspot;
- Reporting to the Sales Manager and negotiate/initiate new sales strategies;
- Maintain contact with the team to obtain the necessary information for work.

What we offer:

- 100% remote work from anywhere.
- Opportunity for growth. After the trial period, we will be happy to reimburse you for the cost of additional professional training, and you will also have an excellent opportunity to grow to the position of sales manager.

- Freedom. Share your craziest ideas – we’ll do our best to help you make them real;

- Stay healthy. We’ll compensate you 50% for your gym, Pizza Friday, and English classes.

This job could be yours! Contact us if you're interested. Open to working together!:)

We are looking for an ambitious and motivated specialist to join Grodas Group as a Lead Generation Specialist with 1 year of experience.This role offers professional growth in international IT sales, working with modern tools to generate and qualify leads. Previous experience in research, communication, or sales is a plus - strong motivation and willingness to learn are a must.

Requirements:

- 1 year of experience in a similar position;
- English Proficiency: B1-B2;
- Strong Analytical skills;
- Positive attitude and passion on achieving results.

Responsibilities:

- Manage UpWork activities: initiate, execute usine supportive tools, control, track results and analyse it;
- Collect the database for outreach on Linkedin;
- Create the value-based outreach sequence;
- Launch and maintain the campaign on Linkedin either manually or using automation tools like Sales Navigator and Linked Helper 2;
- Conduct research and launch the LinkedIn campaigns for on-site meetings for Sales manager in the USA and Canada;
- Conduct research and collect requirements of cooperation with influencers based on certain criteria;
- Conducting negotiations on Linkedin in correspondence with potential clients;
- Qualify and schedule a meeting with potential clients(call);
- Organize the meetings (calls) for the Sales Manager;
- Reporting of completed work in Google Sheets and Jira;
- Creating and updating marketing materials for employees;
- Competitors analysis;
- Work with the CRM system Hubspot;
- Reporting to the Sales Manager and negotiate/initiate new sales strategies;
- Maintain contact with the team to obtain the necessary information for work.

What we offer:

- 100% remote work from anywhere.
- Opportunity for growth. After the trial period, we will be happy to reimburse you for the cost of additional professional training, and you will also have an excellent opportunity to grow to the position of sales manager.

- Freedom. Share your craziest ideas – we’ll do our best to help you make them real;

- Stay healthy. We’ll compensate you 50% for your gym, Pizza Friday, and English classes.

This job could be yours! Contact us if you're interested. Open to working together!:)

🔥 Targeting Specialist/Media buyer  at Progresivo 🔥
 

Progresivo is a company developing online courses and educational products for the LATAM market. We are actively scaling and looking for a Targeting Specialist to strengthen our marketing team.
 

🦾 Responsibilities:

• Launching, managing, and optimizing advertising campaigns on Facebook Ads, Google Ads, and TikTok Ads
• Managing paid traffic for LATAM markets
• Analyzing campaign performance (CPA, ROAS, CTR, CPL)
• Testing creatives, audiences, and new hypotheses
• Scaling successful funnels and ad combinations
• Close collaboration with production, designers, and the marketing team
   

🚀 Requirements:

• Proven experience with Facebook / Google / TikTok Ads
• Experience working with LATAM markets
• Understanding of online courses / info products
• Strong analytical mindset and results-oriented approach
   

⭐️ We Offer:

• Office-based work format
• Competitive compensation
• Opportunity to work with a strong, scalable product
• Professional growth and development together with Progresivo
   

📩 Send your CV and case studies — we’ll be happy to connect!

Impulse is a brain training app that helps people keep their brains sharp with bite-sized fun games and logic puzzles. Impulse is the world’s most downloaded app in the Brain Training category with over 100 million downloads. The app is trusted by users worldwide, with a 4.7 rating on the App Store, and has been featured as App of the Day in over 50 countries, including the UK, Canada, and Australia.

Impulse is a part of Headway Inc, a global tech company that revolutionizes lifelong learning by creating digital products for over 150 million users worldwide. Our mission is to help people grow. We’re proud to be ranked 4th among the World’s Top EdTech Сompanies by TIME magazine.

The core of our achievements is our team. That’s why, together with Iryna, Creative Tech Lead at Impulse, we’re looking for a Motion Designer to join our team.

This job is perfect for you if you want to:

• Make high-impact ad creatives seen by hundreds of thousands of users daily, test hypotheses with real performance data, and impact business growth;
• Work with cutting-edge AI tools. You’ll have the resources to test bold, trend-driven creative concepts and access to the latest AI tools;
• Keep improving and growing. We’re all about evolving, rethinking, and aiming higher together. Also, you will participate in team discussions and understand all aspects of the business (e.g., marketing, building and improving business processes, etc).

What you will do:

• Produce engaging 2D animated ad creatives based on briefs from the creative team, designed to differentiate the product from competitors;
• Collaborate closely with creative marketers, actively contributing to idea generation, discussions, and brainstorming sessions;
• Enhance creatives using animation, visual and sound effects, subtitles, and a variety of AI tools to maximize emotional impact;
• Continuously iterate on video creatives using performance metrics such as CTR, CPA, and hook rate to improve results;
• Research, test, and implement new tools and automation solutions to optimize production workflows and elevate creative quality.

What do you need to join us:

• 1–2 years of commercial experience creating 2D animated videos or handling video editing tasks;
• Strong hands-on proficiency in After Effects for motion design and animation work;
• Basic working knowledge of Illustrator, Figma, Premiere Pro;
• Practical experience using AI tools in daily work, such as ElevenLabs, HeyGen, Sora, NanoBanana, Freepik, or similar solutions;
• Solid understanding of animation and editing principles with the ability to combine visuals, motion, and sound into a competitive video product;
• English proficiency at B1+ level, sufficient for research and working with content;
• Strong time management skills with the ability to plan workload effectively and consistently meet deadlines;
• Readiness to take ownership, responsibility, and make a tangible impact on the product;
• Alignment with the values of our team.

What do we offer:

• Work within an ambitious team on a socially impactful education product;
• An office with a reliable shelter, generators, satellite internet, and other amenities;
• Access to our corporate knowledge base and professional communities;
• Personal development plan;
• Compensation for English language learning, external training, and courses;
• Medical insurance and full sick leave compensation;
• Company doctor and massage in the office;
• Sports activities: running, yoga, boxing, and more;
• Corporate holidays;
• Supporting initiatives that help Ukraine.

Working schedule

This is a full-time position with a hybrid remote option. It means that you can decide for yourself: whether you want to work from the office, remotely, or combine these options.

Are you interested?

Send your CV!

Join Whitepay — Innovate the Future of Payments!

At Whitepay, we’re revolutionizing how businesses and individuals interact with crypto and fiat payments. As part of the WhiteBIT ecosystem, we provide seamless, secure, and scalable payment solutions that bridge traditional finance with blockchain-powered transactions.We’re looking for passionate innovators to help us redefine digital payments worldwide. If you’re excited about fintech, crypto, and building cutting-edge financial solutions, this is your chance to make a real impact!

Why You’ll Love Working Here:
🚀 Shape the Future — Build next-gen payment solutions at the intersection of crypto and finance.
💡 Innovate & Create — Your ideas will help businesses integrate digital assets effortlessly.
🌍 Global Impact — Be part of a team driving financial innovation worldwide, shaping the future of payments across industries and borders.
🎯 Tech-Driven Culture — Join a team of fintech and blockchain enthusiasts pushing the industry forward.

Ready to change the future of payments? Apply now and let’s build something game-changing together!

Requirements:

— 2–5 years of experience in Customer Support / Technical Support / Customer Success in crypto related IT product or SaaS company
— Experience working with B2B customers and handling complex technical or product-related issues
— Strong understanding of software products, platforms, APIs, and integrations
— Hands-on experience with ticketing systems (Zendesk, Jira Service Management, or similar)
— Ability to troubleshoot issues, analyze logs or data, and clearly document bugs and incidents
— Experience collaborating with Product, Engineering, and Operations teams
— Understanding of SLAs, support KPIs, and service-quality metrics
— Upper-intermediate written and verbal English communication skills (B2+ level)
— Ability to explain technical concepts to non-technical users
— Strong customer-oriented mindset and conflict-resolution skills
— High level of ownership, responsibility, and attention to detail
— Ability to prioritize tasks and work effectively in a fast-paced environment
— Stress-resistant and comfortable handling escalations
— Experience creating and maintaining support documentation and knowledge bases

Responsibilities:

— Assisting B2B clients with product inquiries and technical issues
— Assisting end users with troubles & payment issues
— Troubleshooting and resolving technical problems promptly.
— Creating and maintaining support documentation.
— Escalating complex issues to internal teams for resolution.
— Gathering and relaying client feedback for product improvement.
— Monitoring and managing support tickets within agreed SLAs.
— Staying updated on product.
— Collaborating with internal teams to ensure a seamless customer experience.

Would be a plus:

— Experience with compliance-driven environments (KYC/AML)
— Working with international customers

Work conditions:

Immerse yourself in Crypto & Web3:
— Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
— Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
— Gain unique experience and be part of global transformations.
Drive Innovations:
— Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
— Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
— Modern equipment.
— Comfortable working conditions, and an inspiring environment to help you thrive.
— 24 calendar days of paid leave.
— Additional days off for national holidays.

We provide challenging tasks that offer continuous growth opportunities for everyone. We’ve consistently embraced development and the advancement of our colleagues, ensuring work is always engaging. Our team is prepared to offer support, share expertise, and lend a helping hand when needed.

(Freelance / Part-time)

We’re looking for a Graphic Designer to create high-performing visual creatives for our global digital products.

This is a freelance, project-based role with direct impact on marketing performance — perfect for someone who works fast, follows brand guidelines precisely, and understands the difference between “beautiful” and “effective”.

🔥 What You’ll Do

• Create advertising creatives for performance campaigns (banners, carousels, covers)
• Adapt materials across multiple formats and platforms (Facebook, Instagram, etc.)
• Prepare style frames and key visuals for motion designers
• Follow brand guidelines with zero deviations
• Ensure pixel-perfect execution (sizes, formats, exports, no technical errors)
• Self-check all deliverables before submission
• Participate in brainstorming sessions for future campaigns
• Organize and maintain clean file structure according to internal standards
• Actively use AI tools to generate backgrounds, textures, references, and concepts

✅ What We’re Looking For

• Up to 1 year (or 1+ year) of commercial design experience
• Strong Figma skills (Photoshop / Illustrator as additional experience)
• Experience creating paid social creatives (Facebook, Instagram)
• Solid understanding of composition, typography, and color theory
• Ability to work strictly within brand guidelines
• High level of accuracy and attention to detail
• Experience using AI tools in the creative workflow
• Portfolio with real commercial projects

• English level A1+
• Ukrainian — Native

Nice to have:

• Experience in branding (brand identity development or support)
• Experience preparing print materials (CMYK, bleed, margins, print specs)
• Basic After Effects skills or experience preparing style frames for motion

🎯 Key Metrics (KPIs)

• Creative performance (CTR, CPC improvement)
• Speed & quality of delivery
• Accuracy and technical correctness
• Brand consistency across all materials

🌍 What We Offer

• Project-based freelance collaboration
• Remote-first with flexible schedule
• Access to paid tools (Figma, Freepik)
• Clear tasks and structured feedback for every project
• Opportunity to grow into a long-term collaboration

🌟 Our Culture & Values

• Performance matters — design must drive results
• Attention to detail — precision over rush
• Clear communication and fast feedback
• No micromanagement — responsibility for your output
• We respect deadlines and expect the same

Delasport is an iGaming Software company providing Sports Betting & Online Casino software, and turnkey B2B solutions. Established in 2010, Delasport delivers a one-stop-shop solution of Sports Betting and Online Casino from a White-Label, with a full range of management services to a Plug&Play iFrame and a complete Turnkey. We are establishing an R&D centre in Kyiv, and are looking for top talents to join our team.
 

As a Senior PHP Engineer, you will dive into the complex but rewarding world of Sports and Online gaming, integrations, real-time calculation, scrapping data, and reporting, all at a massive scale.
 

TECHNOLOGY STACK: PHP 8, Symfony 6, Node.js, API REST, MongoDB, MySQL, Kafka, Docker, Kubernetes
 

RESPONSIBILITIES

• Participate in the design and decision-making of technical solution implementation
• Troubleshoot, analyze, provide workarounds and resolve various software problems
• Mentor and train new team members
   

REQUIREMENTS

• 5+ years experience in web application development
• Advanced architecture understanding both on theoretical and practical levels
• Deep knowledge of PHP programming
• Working experience with the Symfony framework
• Knowledge of the entire web stack and how each part impacts performance and reliability
• Exhaustive knowledge of database design and implementation
• Design and business insight
• Commitment to quality, performance, continuous improvement, and efficiency
• Analytical mindset and good problem-solving skills
• Experience in taking ownership
• Upper-intermediate level of English
   

NICE TO HAVE

• Gaming and sports industry experience
• NodeJS, Redis
• Experience in web application security and performance tune-up
• ELK, Kibana
   

WHAT WE CAN OFFER YOU

• Modern office in Podil with an uninterruptible power supply and the Internet
• Personal time off (21 business days of paid vacation, paid days on special occasions, sick leaves, emergency days off)
• Public holidays
• Health and life insurance with our broker, available starting from the month following the employee’s start date with the company
• Modern technical equipment
• English courses with native speakers
• Ukraine-based educational programs
• Sports activities reimbursement
• Corporate entertainments
• Happy hours on Fridays
• Gig contract support

Welcome to ApexTech 🙌 

We are looking for 🚀 Fullstack Developer 🚀 who enjoys learning, building, and switching between projects. 

Responsibilities: 

● Advanced Backend and Frontend developments (JavaScript / NextJS / ReactJS) 

● Mentor / Coach other team members 

● Code reviews and refactoring 

● Advanced problem analysis and solving in production 

● Bug fixing, follow-up and workaround, identification of pain points in the platform 

● Responsible for the efficiency of all the components in the infrastructure 

● Write technical specifications when needed 

● Automate and Optimize repetitive tasks 

Required skills: 

● 5+ years of experience in JavaScript fullstack development (NodeJS / NextJS / ReactJS) 

● Proficient in building SSR/SSG/ISR web applications. 

● Proficient in building and consuming APIs - Rest / GraphQL 

● Strong knowledge of accessibility (a11y) 

● Strong understanding of SEO best practises, semantic HTML and metadata 

● Familiar with Cloudflare for CDN, caching, security and performance optimizations. 

● Familiar with Cloud DevOps (AWS preferred) 

● Eye for detail and sensitivity for graphics and aesthetics 

● Adaptability and responsiveness 

● Great analytical skills 

● Fluent in English 

● Team-player 

Nice-to-have: 

● Experience with Python Backend Development (Django / FastAPI) 

● Experience with a Headless CMS (like Sanity / Contentful, or Strapi) 

● Experience using Tailwind CSS or CSS-in-JS solutions. 

● Experience using UI libraries (like RadixUI / HeadlessUI / MaterialUI) 

● Exposure to internationalization (i18n) in NextJS 

Interview process: 

1. Intro-call with the Recruiter. 

2. Technical Interview. 

3. Client Interview. 

What do we offer?

 💻 Full remote work and meetings for brainstorming. 

💡Freedom and flexibility. 

🚀A team of top experts and synergy of the entire organization. 

💸Competitive salary. 

🌿 Vacation and sick leaves. 

🙏Therapy sessions with our psychologist. 

📚Budget for professional development. 

💃Corporate events and team building.

L1 Support Engineer 

Company: DASH Financial Technologies 

About Us 

DASH Financial Technologies is a leading provider of advanced trading and order routing solutions in the US capital markets. We build high-performance, low-latency systems that support mission-critical trading operations. 

Role Overview 

We are looking for an L1 Support Engineer to join our team and provide first-line technical support for our trading and order routing applications. This role requires strong analytical skills, attention to detail, and the ability to work in a fast-paced, high-availability environment. 

We have 3 shifts, and coverage will be required for all 3 if needed.

Responsibilities 

• Monitor production systems and trading applications 
• Investigate and triage incidents and alerts 
• Perform initial troubleshooting and log analysis (Linux environment) 
• Escalate issues to L2/L3 or engineering teams when necessary 
• Communicate status updates to internal stakeholders 
• Document incidents, solutions, and procedures 
• Support deployment and configuration activities when required 

we have 3 shifts, and coverage will be required for all 3 if needed.

Required Skills 

• Basic to intermediate knowledge of Linux/Unix 
  (grep, tail, logs analysis, file operations, basic commands) 
• Basic understanding of SQL (running queries, checking data/logs) 
• Understanding of networking fundamentals (TCP/IP basics) 
• Strong analytical and problem-solving skills 
• Ability to work in a shift-based environment (if applicable) 
• Good communication skills 
• Intermediate level of English 
• we have 3 shifts, and coverage will be required for all 3 if needed.

Nice to Have 

• Experience in fintech / trading systems 
• Familiarity with FIX protocol 
• Experience with monitoring tools (e.g., Zabbix, Grafana, etc.) 
• Basic scripting knowledge (bash, Python) 

What We Offer 

• Remote or office-based work (Vinnytsia) 
• Flexible working hours 
• Professional growth within L2 / DevOps / Engineering paths 
• Modern hardware and equipment
• we have 3 shifts, and coverage will be required for all 3 if needed.