Jobs at Djinni

A growing e-commerce company with more than 3 years of experience across Amazon US, Canada, Mexico, and TikTok Shop is looking for a hands-on mid-level Amazon PPC Specialist to join its small and dynamic team.

The company currently manages around 9 SKUs in the Sports & Outdoors and Supplements categories and is preparing to launch an additional brand.

A Note from the Founder, please read HERE https://tinyurl.com/37cxj25k

Requirements

▪️ 2+ years of hands-on Amazon PPC experience
▪️ Experience with Sponsored Products, Sponsored Brands, and Sponsored Display
▪️ Ability to manage campaigns across multiple Amazon marketplaces
▪️ Strong analytical and data-driven approach
▪️ Proactive mindset and ability to work independently

Responsibilities

▪️ Manage and optimize Amazon PPC campaigns across the US, Canadian, and Mexican marketplaces
▪️ Improve existing campaign structures and portfolios
▪️ Conduct keyword research and identify new growth opportunities
▪️ Add relevant keywords and remove underperforming targets
▪️ Adjust bids and budgets based on performance, promotions, deals, and seasonality
▪️ Monitor key advertising metrics and continuously improve profitability
▪️ Support the PPC strategy for future product and brand launches

Would be a plus

Experience in the Supplements or Sports & Outdoors categories would be an advantage

Work conditions

▪️ Part-time role
▪️ Fully remote
▪️ Flexible location and time zone
▪️ Attractive salary, based on experience and scope of work
▪️ Direct collaboration with the Founder and Operations Manager
▪️ Opportunity to contribute to the launch and growth of a new brand

Interested? We would love to hear from you! Send us your CV and apply for the role!

We are looking for a Influencer Manager to join our Marketing team. In this role, you will be responsible for building and managing relationships with influencers, content creators, streamers, and opinion leaders across Facebook, Instagram, TikTok, X (Twitter), and YouTube, Kick (Twitch), TG.

You will drive influencer campaigns from sourcing and negotiations to launch, optimization, and performance analysis, helping grow brand awareness, engagement, and customer acquisition.

HOW YOU WILL MAKE AN IMPACT

• Identify, research, and recruit influencers, content creators, and community leaders across Facebook, Instagram, TikTok, X (Twitter), and YouTube, Kick (Twitch), TG.
• Build and maintain long-term relationships with creators and agency partners.
• Plan, execute, and optimize influencer marketing campaigns aligned with business goals and KPIs.
• Negotiate collaboration terms, budgets, deliverables, and campaign timelines.
• Manage influencer communications throughout the entire campaign lifecycle.
• Collaborate with Design, Content, Product, and Performance Marketing teams to develop effective campaign concepts and creatives.
• Monitor campaign performance, engagement metrics, traffic quality, and conversion results.
• Analyze influencer effectiveness and provide recommendations for scaling successful partnerships.
• Conduct competitor and market research to identify trends, new creators, and growth opportunities.
• Track budgets, campaign spend, and ROI.
• Prepare regular performance reports and actionable insights for stakeholders.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 2+ years of experience in Influencer Marketing, Affiliate Marketing, Social Media Marketing, or Creator Partnerships.
• Hands-on experience managing collaborations with influencers, bloggers, streamers, or content creators.
• Strong understanding of Facebook, Instagram, TikTok, X (Twitter), and YouTube, Kick (Twitch), TG. ecosystems.
• Experience negotiating partnership agreements and managing campaign budgets.
• Understanding of key marketing metrics such as CPM, CPC, CPA, CTR, ROI, Reach, Engagement Rate, and Conversions.
• Strong analytical and organizational skills.
• Ability to manage multiple campaigns simultaneously and meet deadlines.
• Excellent communication and relationship-building skills.
• Experience with influencer discovery and analytics tools is a plus.
• Experience in Crypto, Fintech, iGaming, Betting, or Web3 industries will be considered an advantage.
• English level B2+ (written and spoken).

HOW WE WILL KEEP YOU SMILING

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are looking for a Product Marketing Manager. In this role, you'll own the full marketing funnel – from landing page to onboarding to offer – running structured experiments, driving MarTech automation, and squeezing more performance out of every touchpoint a user hits before they convert. You'll work hands-on with real budgets and real traffic across ad networks like Meta, Snapchat, TikTok, and Google, partnering closely with analytics, product, design, developers, and data engineering teams to turn data into measurable revenue impact. If you love digging into funnel metrics, running dozens of A/B tests a month, and owning your part of the growth story end to end, this is your seat at the table.

About the company: We are a global IT product company shaping the future of real-time social connection. We have millions of users across North America, Europe, Latin America, and MENA, and we build next-gen mobile and web apps for the live-streaming and social networking niches. The market will exceed $206 billion by 2030, and we are already among the leaders in the industry. Founded in Ukraine, scaling worldwide.

In this role you will

• Run landing page tests – design, log results, iterate on hypotheses, and plan the next round – to improve ROMI
• Optimize and automate the process of analyzing and reporting experiment results
• Localize landing pages as products launch in new markets
• Regularly analyze competitors to sharpen our marketing funnel from Landing Page to Onboarding to Offer
• Implement, improve, and maintain marketing automation: analytics, auto-rules, postback delivery, and ad network integrations
• Set up and maintain postback tracking for ad networks and internal analytics
• Fix signal and data quality issues in collaboration with the analytics and frontend/backend development teams

It's all about you

• 2+ years of experience as a Product Marketing Manager, Marketing Automation Manager, Growth Manager, or similar
• Experience analyzing and optimizing web funnels
• Hands-on MarTech experience – setting up ad network and analytics integrations and verifying tracking accuracy
• Familiarity with key analytics tools (AppsFlyer, Google Analytics, Tableau) and core marketing metrics
• Comfortable with project management tools such as Jira
• English level B2 or above, spoken and written
• Strong communication skills and the ability to work effectively across teams
• Ability to critically analyze data and make data-driven decisions
• Comfortable working in a dynamic environment while meeting deadlines
• Proactive, a fast learner, with strong critical thinking
• Strong sense of ownership – you drive initiatives from idea to result without waiting to be pushed

Would be a plus

• Experience implementing marketing automation end to end, including campaign management and creative work
• Strong analytical and structured thinking, with a working grasp of basic statistics and probability
• A growth mindset paired with sharp attention to detail and comfort collaborating closely with marketing, product, analytics, design and frontend/backend development teams

What we offer

Care and support:

• 20 paid vacation days, 15 sick leave days, and 6 additional days off for family events
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Maternity Recovery Support Allowance
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule
• Modern equipment or depreciation of your own tools

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you! This role has a clear path forward to Product Marketing Team Lead, Web
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events
• AI is an integral part of our work culture. We invest in modern AI tools, equip our teams with the skills to use them effectively, and foster an environment where technology helps people achieve better results faster

Hiring process

• Intro call
• Technical interview
• Test task
• Bar-raising interview
• Reference check
• Offer

We are looking for a VIP Account Manager who will be responsible for delivering exceptional, personalized service to our most valued players. You will act as a trusted point of contact, ensuring a premium experience through tailored support, proactive engagement, and deep understanding of client needs. This role requires a client-first mindset, attention to detail, and the ability to solve complex issues efficiently and empathetically.
 

HOW YOU WILL MAKE AN IMPACT:

• Provide personalized support via chat, email, phone, and messengers to VIP clients
• Resolve complex issues related to payments, bonuses, verification, and gameplay
• Build and maintain trusted long-term relationships with high-value players
• Conduct proactive outreach and regular check-ins to ensure client satisfaction
• Collaborate effectively with Customer Support, RFPD, QA, Product, and CRM teams
• Share client insights to improve products and processes
• Coordinate special requests and custom solutions for VIP players
• Monitor daily player activity and gaming patterns of VIP clients
• Identify at-risk players and implement retention strategies
• Offer personalized bonuses and promotional campaigns
• Celebrate player milestones and significant events
• Ensure strict adherence to internal policies and procedures
• Track key metrics including retention rates, satisfaction scores, and response times
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

• Excellent communication skills (written and verbal) in English; additional languages are a plus
• Proven experience in VIP account management, customer success, or a similar client-facing role, preferably in iGaming or a related industry
• Strong problem-solving skills with the ability to handle sensitive and complex issues (e.g. payments, bonuses, verification) with discretion and professionalism
• Relationship-building expertise and a proactive approach to customer engagement
• Deep understanding of customer behavior, especially in high-value segments
• Ability to analyze player activity data and identify trends, opportunities, and risks
• Collaborative mindset with experience working across multiple departments (Customer Support, Product, CRM, etc.)
• Flexibility and adaptability — able to prioritize in a fast-paced, dynamic environment
• Attention to detail and a high level of organization
• Experience working with CRM tools and support platforms (e.g., Zendesk, Salesforce, or similar)
• Willingness to work shifts and be available outside standard hours for VIP client needs
   

NICE TO HAVE:

• Knowledge of German, Spanish, French or other additional languages
• Understanding of sports betting products and player behavior
• Experience working with different back-office/admin systems
   

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.

About the Product:

We are developing a security and compliance platform that helps organizations identify, prioritize, and remediate security risks across employee devices. The solution scans endpoints for vulnerabilities, missing patches, and security configuration issues, processes large volumes of device and security data, and enables automated remediation.
The product is built on a distributed, data-intensive architecture that combines backend services, data processing pipelines, and endpoint agents. The platform requires high scalability, reliability, and efficient data processing to support complex security and compliance workflows. 

 

About the Role:

As a Senior Backend Engineer you will take end-to-end ownership of the core backend components in our compliance platform. In this individual contributor role, you will shape the architecture of the real-time telemetry pipeline, back-end services, data models, and risk-scoring engine. You will translate product and business requirements into technical trade-offs, propose simple solutions that work at scale, and challenge assumptions early in the design process. 

This position offers the opportunity to make high-impact architectural decisions and drive the technical direction of a mature, growing security product.

Key Responsibilities:

• Design and implement distributed backend services for real-time telemetry ingestion and risk scoring across thousands of endpoints.
• Build and maintain event-driven streaming pipelines using Kafka - from topic design and partitioning to consumer groups and delivery guarantees.
• Define data models and persistence strategies on PostgreSQL and Redis, optimizing for latency, consistency, and throughput.
• Write, analyze, and tune complex SQL queries; improve query plans, indexing, and overall database performance.
• Develop and maintain large-scale data processing environments, focusing on scalability, reliability, and cost efficiency.
• Identify bottlenecks in pipelines and services, and implement improvements for performance and stability.
• Translate business needs into technical requirements and influence product and architectural roadmaps.
• Collaborate with DevOps on CI/CD pipelines, container orchestration, observability, and production reliability.

Required Competence and Skills:

• 8+ years of backend development experience, including scalable distributed systems that process large volumes of data.
• Advanced hands-on expertise in TypeScript and Node.js, with strong knowledge of backend architecture and service design.
• Hands-on experience with event-driven/streaming architectures, ideally with Kafka (topic design, partitioning, consumer groups, delivery guarantees).
• Advanced knowledge of PostgreSQL and Redis, including query optimization, indexing, and performance tuning.
• Good understanding of cloud environments (Azure preferred; AWS is also relevant), containers (Docker/Kubernetes), CI/CD, observability, and general DevOps concepts, with hands-on experience using these tools in day-to-day development.
• Hands-on experience using AI tools in software development, with the ability to critically evaluate and validate AI-generated output.
• Strong product mindset and the ability to make sound technical decisions based on both engineering requirements and business needs.

Nice to Have:

• Background in information security, endpoint security, or compliance.
• Familiarity with edge-deployed agents and device-to-cloud communication.
• Experience integrating AI/LLM capabilities into backend systems.

Why Us:

We provide 20 days of vacation leave per calendar year (plus official national holidays in the country where you are based).

We provide full accounting and legal support in all countries we operate.

We utilize a fully remote work model, with a powerful workstation and a co-working space available if needed.

We offer a highly competitive package with yearly performance and compensation reviews.

Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.

About the Product:

Our client is a product technology company developing a cloud-native platform that enables organizations to build, integrate, and operate secure applications leveraging blockchain and distributed ledger technologies. The platform provides scalable backend services, APIs, and infrastructure components designed for high-performance, production-grade environments.

The engineering team focuses on building resilient backend systems, distributed architectures, and blockchain-enabled services while addressing challenges related to scalability, reliability, performance, and security. Engineers collaborate closely across product, platform, and infrastructure teams to deliver robust software solutions used in mission-critical environments.

About the Role:

As a Senior Full Stack Engineer with a strong backend focus, you will design, develop, and maintain scalable backend services while also contributing to modern web applications where needed. You'll work with microservices, APIs, asynchronous architectures, blockchain integrations, and React-based frontend components, collaborating closely with cross-functional engineering teams.

This role offers end-to-end ownership of product features from architecture and implementation through deployment, monitoring, and continuous improvement, with the primary focus on backend services.

Key Responsibilities:

• Design and build scalable backend services supporting blockchain-enabled applications and distributed systems.
• Contribute to frontend features and modern React-based applications when required, ensuring a seamless end-to-end user experience.
• Develop and maintain backend services, APIs, and platform components throughout the software lifecycle.
• Integrate backend services with blockchain networks, third-party platforms, and external infrastructure.
• Evaluate emerging blockchain technologies and architectural approaches to improve platform capabilities.
• Optimize production systems for scalability, reliability, security, and performance.
• Collaborate with product, platform, infrastructure, and security teams to deliver production-ready solutions.
• Take ownership of features from design through deployment and ongoing optimization.

Required Competence and Skills:

• 7+ years of professional experience as a Full Stack or Backend Engineer.
• Strong commercial experience with Node.js, TypeScript, and React.
• Experience designing scalable backend services, APIs, and production-grade microservices. 
• Solid understanding of distributed architectures, asynchronous communication, and event-driven systems. 
• Commercial experience working with multiple blockchain ecosystems, including EVM-compatible chains, as well as non-EVM chains
• Good understanding of blockchain fundamentals, transaction processing, smart contracts, and decentralized architectures.
• Strong understanding of secure software design and building reliable production systems. 
• Experience using AI-assisted development tools (Claude Code, Cursor, GitHub Copilot, or similar) as part of the engineering workflow. 
• Bachelor's degree in Computer Science or a related technical field (or equivalent practical experience). 
• Proven ability to deliver software from design through production deployment.

Nice to Have:

• Experience building products in high-scale distributed platforms, fintech, or cloud-native products.
• Experience with cloud-native infrastructure, containers, and Kubernetes.

Why Us:

We provide 20 days of vacation leave per calendar year (plus official national holidays of a country you are based in).

We provide full accounting and legal support in all countries we operate.

We utilize a fully remote work model with a powerful workstation and co-working space in case you need it.

We offer a highly competitive package with yearly performance and compensation reviews.

We are looking for an Applied AI Engineer to help our team design, develop, and improve production AI systems powered by LLMs.

Responsibilities

• Develop and improve LLM and RAG pipelines.
• Work with structured outputs, tool calling, and agentic workflows.
• Integrate AI components with backend systems and external services.
• Evaluate model performance and reduce errors.
• Research and apply new AI approaches.
• Use Claude Code, Codex, and other AI development tools.

Requirements

• 1+ year of commercial software development experience.
• Strong knowledge of at least one programming language: Python, JavaScript/TypeScript, Java/Kotlin, C#, or another backend language.
• Practical experience with LLM APIs or AI-powered features.
• Understanding of RAG, embeddings, vector search, and prompt engineering.
• Experience with APIs, databases, and Git.
• Strong technical thinking, independence, and a desire to grow in Applied AI.

Python experience is a plus, but we are open to candidates with other strong technical backgrounds.

Nice to Have

• Experience building LLM or RAG solutions.
• Understanding of ML fundamentals, datasets, and AI system evaluation.
• Experience with vector databases, FastAPI, Langfuse, LangChain, or LlamaIndex.
• Experience with Docker, queues/workers, or event-driven systems.
• Personal AI projects or open-source contributions.

We do not expect candidates to know everything listed above. Practical thinking, a strong technical foundation, and the ability to learn quickly are more important to us.

What We Offer

• Fully remote work.
• Work on real production AI systems.
• The opportunity to influence architecture and technical decisions.
• Practical experience with LLMs, RAG, AI evaluation, and agentic systems.
• Minimal bureaucracy and direct communication with the team.
• Opportunities to grow professionally together with the product.

We’re looking for a proactive Middle DevOps Engineer to join our growing team. You’ll help maintain and evolve our CI/CD pipelines, support AWS/Terraform infrastructure, work alongside experienced engineers on AWS, Terraform and containerized environments. This role offers hands-on experience across multiple projects and the chance to level up your DevOps skills.

Key Responsibilities:
• Assist in setting up and refining CI/CD workflows;
• Monitor system health, troubleshoot issues, and improve observability;
• Contribute to infrastructure design in collaboration with developers;
• Manage AWS and Terraform infrastructure;
• Provide ongoing support and implement optimizations for existing projects to ensure performance and reliability;
• Collaborate with developers, offering guidance and assistance in addressing technical challenges;
• Communicate directly with the client side to gather requirements, share updates, and provide technical information;
• Participate in incident response and contribute to post-mortem analyses
• Continuously monitor cloud and infrastructure costs, identifying opportunities for optimization and cost-efficiency improvements.

Requirements:
• 2+ years of hands-on experience as a DevOps Engineer in an outsourced IT company;
• Practical experience with the cloud provider AWS (GCP/Azure a plus);
• Experience in building CI/CD pipelines (preferably GitHub Actions);
• Proficient with Docker and Docker Compose;
• Comfortable on Linux (Ubuntu/CentOS): basic administration and troubleshooting;
• Hands-on experience with Terraform;
• Automation of routine tasks, hands-on experience with one of the configuration management systems (Ansible a plus);
• Knowledge of relational and non-relational databases and their deployment on cloud platforms;
• Scripting skills in Bash, Python, or similar;
• Awareness of monitoring/logging tools (ELK, CloudWatch);
• Experience in incident response and conducting post-mortem analysis to prevent future problems;
• Confident written and spoken English (B2 level or above);
• Excellent time management skills and willingness to handle multiple tasks;
• Problem-solving skills and attention to detail.
• Bachelor’s or Master’s degree in a technical field.

We offer:
• Transparent financial motivation;
• Remote workplace or a comfortable office in the center of Kyiv;
• 18 working days of paid leave annually;
• Unlimited sick days;
• Salary review twice a year;
• Compensation for our English-speaking club — 100%;
• Compensation for any AI tool of your choice — 100%;
• Compensation for coworking spaces — 100%;
• Compensation for gym memberships and professional courses — 50% (after the trial period);
• Compensation for any English courses — 50% (after the trial period);
• Compensation for sessions with a psychologist — 50% (after the trial period);
• Medical insurance (after the trial period).

Interview Stages:
Screening Interview ➡️ Technical Interview ➡️ Job Offer

If you have the skills, passion, and determination we’re looking for, apply now to become part of our exciting journey ⭐️

Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.

About the Product:

We are developing a security and compliance platform that helps organizations identify, prioritize, and remediate security risks across employee devices. The solution scans endpoints for vulnerabilities, missing patches, and security configuration issues, processes large volumes of device and security data, and enables automated remediation.
The product is built on a distributed, data-intensive architecture that combines backend services, data processing pipelines, and endpoint agents. The platform requires high scalability, reliability, and efficient data processing to support complex security and compliance workflows.

About the Role:

As a Senior Backend Engineer you will take end-to-end ownership of the core backend components in our compliance platform. In this individual contributor role, you will shape the architecture of the real-time telemetry pipeline, back-end services, data models, and risk-scoring engine. You will translate product and business requirements into technical trade-offs, propose simple solutions that work at scale, and challenge assumptions early in the design process. 

This position offers the opportunity to make high-impact architectural decisions and drive the technical direction of a mature, growing security product.

Key Responsibilities:

• Design and implement distributed backend services for real-time telemetry ingestion and risk scoring across thousands of endpoints.
• Build and maintain event-driven streaming pipelines using Kafka – from topic design and partitioning to consumer groups and delivery guarantees.
• Define data models and persistence strategies on PostgreSQL and Redis, optimizing for latency, consistency, and throughput.
• Write, analyze, and tune complex SQL queries; improve query plans, indexing, and overall database performance.
• Develop and maintain large-scale data processing environments, focusing on scalability, reliability, and cost efficiency.
• Identify bottlenecks in pipelines and services, and implement improvements for performance and stability.
• Translate business needs into technical requirements and influence product and architectural roadmaps.
• Collaborate with DevOps on CI/CD pipelines, container orchestration, observability, and production reliability.

Required Competence and Skills:

• 8+ years of backend development experience, including scalable distributed systems that process large volumes of data.
• Advanced hands-on expertise in TypeScript and Node.js, with strong knowledge of backend architecture and service design.
• Hands-on experience with event-driven/streaming architectures, ideally with Kafka (topic design, partitioning, consumer groups, delivery guarantees).
• Advanced knowledge of PostgreSQL and Redis, including query optimization, indexing, and performance tuning.
• Good understanding of cloud environments (Azure preferred; AWS is also relevant), containers (Docker/Kubernetes), CI/CD, observability, and general DevOps concepts, with hands-on experience using these tools in day-to-day development.
• Hands-on experience using AI tools in software development, with the ability to critically evaluate and validate AI-generated output.
• Strong product mindset and the ability to make sound technical decisions based on both engineering requirements and business needs.

Nice to Have:

• Background in information security, endpoint security, or compliance.
• Familiarity with edge-deployed agents and device-to-cloud communication.
• Experience integrating AI/LLM capabilities into backend systems.

Why Us:

We provide 20 days of vacation leave per calendar year (plus official national holidays of a country you are based in).

We provide full accounting and legal support in all countries we operate.

We utilize a fully remote work model with a powerful workstation and co-working space in case you need it.

We offer a highly competitive package with yearly performance and compensation reviews.

Technical Support Specialist – Join the Future of FinTech with Crassula

Crassula is a SaaS platform powering mid-sized fintech companies, enabling them to build neobanks, crypto banks, wallets, and payment solutions with speed and ease.

At our core, we started with a simple but powerful vision—to provide a fast, seamless, and feature-rich technological foundation for launching fintech projects. Today, that vision has become a reality, trusted by industry leaders who rely on our solutions for their success.

Your Role

As a Technical Support Specialist, you’ll play a key role in ensuring a seamless experience for our clients. You’ll be their go-to expert for technical challenges, helping them navigate and resolve issues efficiently.

🔹 Troubleshoot technical issues and identify solutions.
🔹 Diagnose & resolve software and system faults.
🔹 Engage with customers to understand and resolve technical concerns.
🔹 Provide clear, timely, and accurate feedback to clients.
🔹 Document procedures to assist clients and improve support efficiency.
🔹 Manage multiple support cases, ensuring quality service at all times.

What You Bring

To thrive in this role, you should have:

✅ Technical expertise:

• Degree in Computer Science, Information Systems, or a related field.
• Experience working with REST APIs.
• Familiarity with helpdesk tools (e.g., Jira).
• Proficiency in Linux operating systems.
• Prior Helpdesk or IT support experience.
• FinTech experience is a big plus!

✅ Soft skills that make a difference:

• Detail-oriented with strong problem-solving abilities.
• Excellent communication skills—clear, concise, and customer-friendly.
• Fluent English (upper-intermediate or higher).
• A customer-first mindset with a proactive approach to issue resolution.

Why Join Crassula?

Flexibility: Work remotely or from our offices in Riga or Larnaca.
Career Growth: We invest in our people’s learning & development. Innovation: Be part of a fast-growing international fintech company.
Recognition: Join an award-winning team making an impact.
Work Environment: A professional yet friendly atmosphere where your work truly matters.

Ready to be part of a company that’s redefining fintech? Apply now and let’s shape the future together!

Hey there! 👋

Our team is rapidly growing, and we're looking for an exceptional quality assurance automation engineer to join our team as soon as possible! You will be working directly with our CTO, and will have ample opportunity for growth, since this is a long-term opportunity (1-year contract).

We need you to have: 🎯

• High attention to detail and desire to build things right;
• Excellent communication skills;
• English should be at least B2 (C1 preferred);
• You have 6+ years of commercial automation QA / TDD experience;
• SOLID programming experience;
• Strong experience with e2e, unit tests, playwright or puppeteer;
• Experience with jest/karma (jest is preferred);
• Strong experience with TypeScript, good knowledge of HTML/CSS;
• Strong experience with TypeScript;
• B.Sc. in Computer Science or similar;

What would be a huge plus: ✨

• C1/C2 English;
• Experience of building/bootstrapping your own side projects (please share links);
• Experience with full-stack engineering (TypeScript, React)
• Experience with cloud providers (GCP);
• Located in Eastern Europe (Ukraine/Poland/similar);

What’s in it for you: 🌴

Professional Growth & Lifestyle:

- Remote work (our team is 100% remote);

- Opportunity to join a distributed and rapidly growing team (30 members at the moment);

- Leadership initiatives.

Benefits:

- Annual vacation: 20 business days (100% compensation)

- Annual sick leave: 10 business days (100% compensation)

- Competitive compensation.

Please, feel free to ask us with any questions! (pun intended 😉)

Best regards,

Universium Team ❤️

Important: Must be able to start this position right away after interview rounds are completed

Responsibilities

• Design, develop, test, and maintain full-stack web applications.
• Build responsive, intuitive user interfaces using modern frontend frameworks.
• Develop secure, scalable backend services and REST APIs.
• Integrate third-party services and external APIs.
• Optimize application performance, reliability, and security.
• Troubleshoot production issues and implement effective solutions.
• Participate in code reviews and contribute to engineering best practices.
• Collaborate with cross-functional team members to deliver high-quality software.
• Write clean, maintainable, and well-documented code.

Required Qualifications

• Professional experience as a Full Stack Software Engineer or Software Developer.
• Strong proficiency in JavaScript and TypeScript.
• Experience with React and Next.js.
• Experience building backend applications with Node.js.
• Experience designing and consuming REST APIs.
• Strong understanding of relational databases (PostgreSQL preferred).
• Familiarity with Git and collaborative development workflows.
• Strong problem-solving skills and attention to detail.
• Excellent written and verbal communication skills.

Preferred Qualifications

• Experience with healthcare technology or EHR systems.
• Experience with cloud platforms such as Google Cloud Platform (GCP) or AWS.
• Familiarity with authentication and authorization systems.
• Experience integrating third-party APIs (Stripe, calendar systems, messaging services, etc.).
• Experience with CI/CD pipelines and automated testing.
• Knowledge of HIPAA, healthcare security, or compliance best practices.

What We Offer

• Opportunity to help build a modern healthcare platform from the ground up.
• Meaningful work that directly improves healthcare delivery.
• High-impact role with significant ownership and autonomy.
• Collaborative startup environment where your ideas matter.
• Opportunities for professional growth as the company scales.

About the role
We’re looking for a proactive Sales Representative to work with an existing database of potential clients, communicate with English-speaking leads, and sell our service.
You will manage personalized written communication with leads, from the first outreach to closing the deal or handing the lead over to the team.

Responsibilities

• Prepare personalized outreach messages for potential clients from the existing database
• Start conversations, qualify leads, and identify their needs
• Present the service and clearly explain its value
• Maintain written communication and follow up with leads
• Handle questions and objections and move leads through the sales process
• Book introductory calls

• Maintain lead information and communication history in a simple CRM / tracking system

   

Requirements

• Strong written English (Upper-Intermediate or higher)
• Experience in lead generation, sales, or business development
• Comfortable communicating and selling through messages
• Strong communication, negotiation, and persuasion skills

• Self-organized, proactive, and results-oriented

   

Will be a plus

• Spoken English and the ability to join client calls
• Experience selling digital services or SaaS products, or working with agencies

Format

• Part-time (20 hours per week)
• Remote
• Flexible working hours

Compensation
Fixed monthly compensation + bonuses for generated leads.
 

Why this is interesting

• Direct impact on the company’s growth and revenue
• Work with international, English-speaking clients
• Opportunity to test and improve different sales approaches
• Clear and understandable service offering
• Opportunity to grow into a full-time Sales Manager or Head of Sales role

Location: Fully Remote (preferably candidates from Ukraine) Format: Full-time. Flexible schedule. Core communication window: 13:00/14:00 - 22:00/00:00 (Kyiv time)

About the role

We are looking for a Media Buying Team Lead (Meta-focused) for high-impact e-commerce projects. This role is ideal for a strong senior media buyer who already thinks beyond campaign execution, is ready to take ownership over strategy and delivery, and feels capable of stepping into a Team Lead role. 
You should deeply understand Meta performance marketing, attribution, analytics, testing logic, and scaling mechanics - but your primary responsibility will be strategic direction, buyer coordination, client communication, and performance leadership.

❤️ We are looking for someone who can become the «brain» of the project: someone who understands the business deeply, builds growth direction, reviews and helps create actionable game plans, guides media buyers, and ensures execution quality across the team

Current team structure: 3 media buyers, 1 media buyers assistant, email marketing specialists, SEO specialist, creative strategist, 3 designers
 

Responsibilities

60% of time - internal project work and team management

• Manage and support the media buying team
• Review campaign launch strategies
• Review game plans and reporting
• Conduct regular syncs
• Collaborate with buyers on campaign optimization
• Review and brainstorm creative strategies
• Monitor progress toward project goals and results
• Identify opportunities to improve internal processes and team efficiency
   

40% of time - delivery management and client communication

• Regular client communication
• Prepare reporting and present results
• Answer client questions
• Help resolve technical and organizational issues
• Support with access provisioning
• Help connect analytics tools
• Keep clients informed on project progress
• Ongoing client support and consistent quality communication
   

Requirements

🎯 Confident spoken English - C1 or strong B2+, with a strong accent and high level of verbal communication

• Experience exclusively with Tier-1 markets (English-speaking countries and clients)
• Primary focus on e-commerce; experience with lead generation or app install campaigns is also acceptable
• Experience with conversion-focused, purchase-focused, and subscription-based campaigns
• Strong hands-on performance marketing experience with ad budgets of $50−100K+ per month
• Experience managing a media buying team is a plus, not required
• Experience using Claude (or similar AI tools) in daily work, including process optimization
   

Career Opportunities & Growth

• Ability to influence internal processes
• Ownership over process optimization
• Opportunity to implement AI and cloud-based solutions
• Involvement in team and business process development
• Career growth path toward a Head of Media Buying position
   

Benefits

• Competitive fixed monthly compensation in USD, not tied to project KPIs - stable and consistent year-round regardless of business seasonality
• Good pay via Wise/Payoneer/Binance) 
• A chance to be part of a fast-growing startup with few rules and lots of opportunities
• Transparent decision-making and communication system
• Real impact on team and process development
• Full-time, flexible schedule
• Fully remote international team team primarily in Ukraine/Europe/Armenia/Azerbaijan/Georgia (👉English/Russian-speaking internal communication)
   

➡️ When applying, please provide your own answers instead of AI-generated responses. We can clearly identify AI-written content and appreciate authentic communication from candidates

❤️ Join Us!

We are looking for a Recruiter with fluent English to join our team.

The main part of this role is communication. You will speak with candidates, conduct interviews, and work directly with international clients. You will also lead clarification calls to understand what kind of candidates the client needs.
 

Responsibilities

• Conduct interviews and screening calls with candidates.
• Communicate with candidates during the recruitment process.
• Write messages, follow up, and coordinate interviews.
• Communicate directly with international clients.
• Lead clarification calls for new vacancies.
• Ask clients about the role, requirements, team, and ideal candidate.
• Turn client requirements into clear search criteria.
• Present candidates to clients and provide recruitment updates.
• Build good relationships with candidates and clients.
   

Requirements

• At least 2 years of recruitment experience.
• Fluent spoken and written English.
• Confidence in speaking with international clients.
• Experience conducting candidate interviews.
• Good communication and organisational skills.
• Ability to manage several vacancies at the same time.
• Proactive, responsible, and independent working style.
   

Nice to Have

• German language skills.
• Experience in IT recruitment.
• Experience working with international clients.
• Experience in a recruitment agency.
• Knowledge of ATS, CRM, and sourcing tools.
   

What We Offer

• Full-time remote work.
• Direct work with international clients.
• Independent and responsible role.
• Professional growth in recruitment and client communication.
• Supportive international team.

If you enjoy working with people, speak fluent English, and feel confident communicating with both candidates and clients, we would be happy to hear from you.