Jobs at Djinni

WOW24-7 is looking for an experienced Onboarding Manager (Head of Onboarding) to own and lead the entire onboarding lifecycle for new client projects.
This role is responsible for ensuring smooth project launches from contract signing to go-live, aligning Sales → Onboarding → Operations processes, and building structured, scalable onboarding standards.
The Onboarding Manager will manage both the Onboarding Specialist and Trainer, ensuring that documentation, CRM setup, knowledge bases, and training processes are consistent, high-quality, and aligned with operational expectations.
This is a strategic and operational leadership role focused on governance, stakeholder alignment, readiness control, and continuous improvement.

Requirements:

✔️3-5+ years of experience in customer support operations, onboarding, implementation, or BPO environment
✔️Proven experience managing onboarding projects end-to-end
✔️Experience managing or mentoring team members
✔️Strong organizational and coordination skills
✔️Experience creating documentation, knowledge bases, and structured processes
✔️Experience working with CRMs / helpdesks (Zendesk, Gorgias, Intercom, HubSpot, etc.)
✔️Strong stakeholder management skills (internal & client-facing)
✔️Confident written and spoken English (C1+)
✔️Ability to manage multiple projects simultaneously
✔️Strong analytical and structured thinking
✔️Proactive mindset and ownership mentality

Responsibilities:

➖Own and manage the full onboarding lifecycle (contract signing → go-live → handover)
➖Act as the main onboarding owner and escalation point during the onboarding phase
➖Align onboarding activities with Sales, Operations, QA, HR, IT, Trainer, and Clients
➖Oversee CRM/helpdesk setup (channels, workflows, permissions, integrations)
➖Ensure structured and high-quality knowledge bases are created and maintained
➖Define onboarding timelines and approve go-live readiness
➖Monitor onboarding risks, blockers, and capacity planning
➖Design and maintain onboarding standards, templates, and playbooks
➖Lead post-launch reviews and implement process improvements
➖Manage and coach the Onboarding Specialist and Trainer
➖Ensure structured handover to the Operations team

Would be a plus:

✔️Previous experience in BPO / customer support outsourcing
✔️Experience with LMS platforms (AcademyOcean or similar)
✔️Understanding of KPIs, SLAs, QA metrics, AHT, FRT
✔️Experience with Six Sigma / Lean / DMAIC approach
✔️Basic technical knowledge (APIs, SaaS integrations)
✔️Experience working with international clients

Work conditions:

🕙 Standard EU business hours with flexibility depending on project launches: Monday to Friday, 10:00–18:00;
🌱 3-month probation period with full support from the team to help you quickly dive into the processes;
🏖 18 paid vacation days per year to rest and recharge;
🤒 15 paid sick leave days to cover unforeseen situations;
🤝 An open and friendly team where ideas and initiative are truly valued.

We are looking for a Technical Support Specialist (L1/L2) to join our support team and provide customer-facing technical assistance for hardware, software, and connectivity-related issues.

In this role, you will handle first- and second-level support requests, troubleshoot Windows environments and basic network issues, assist with device (IoT/data logger) configuration, and escalate complex technical cases to higher-level engineering teams when needed.

You will work closely with Team Leaders, QA, Operations, and Engineering to ensure high-quality service delivery, accurate documentation, and continuous process improvement.

This role combines technical troubleshooting with customer communication and requires a structured, solution-oriented mindset.

Requirements:

✔️Experience in L1/L2 technical support or IT service desk roles
✔️Basic knowledge of Windows Server environments
✔️Basic MS SQL knowledge (user-level: queries, validation, data checks)
✔️Fundamental understanding of network technologies and protocols
✔️Experience configuring or supporting IoT devices or measurement data loggers (or strong willingness to learn)
✔️Confident in written and spoken English
✔️Independent, reliable, and detail-oriented working style
✔️Technical and solution-oriented mindset
✔️Strong interpersonal and communication skills

Responsibilities:

➖Provide L1/L2 technical support via email, chat, and calls
➖Troubleshoot Windows environment issues and basic network connectivity problems
➖Perform basic MS SQL checks and validate measurement or system data
➖Support configuration and deployment of IoT devices/data loggers following documented procedures
➖Collect logs, reproduce issues, and prepare structured escalations for L3 / Engineering teams
➖Maintain accurate ticket documentation in CRM/helpdesk systems
➖Follow internal workflows, SLAs, and quality standards
➖Contribute to knowledge base creation and continuous process improvements
➖Collaborate with Team Leaders, QA, Operations, and Engineering

Would be a plus:

✔️Experience with Zendesk and similar ticketing platforms
✔️Previous BPO / outsourcing experience
✔️Technical education or certifications
✔️Experience supporting SaaS or hardware-enabled products
✔️Familiarity with structured troubleshooting methodologies

Work conditions:

➖Remote work.
➖The probation period is two months.
➖2 non-fixed days off per week.
➖3 types of work shifts:
- M - 8:00-16:00
- D - 16:00-0:00
- N - 0:00-8:00

Let’s start with what PLANEKS offers:

0. Fast and comfortable hiring process.

1. 100% remote work opportunity and flexitime - choose working hours between 8:00-20:00.

2. Manage your compensation $$$$ budget - Travel tickets, Work equipment, Health insurance, Software, Sport, Training.

3. Salary paid in USD + tax compensation. Revision every 12 months. We want everyone to be confident in what tomorrow brings.

4. Everything to provide a good rest. YES: Paid vacation, national holidays, sick leaves(and support in case of serious diseases). NO: overtime, work on weekends.

5. Regular feedback, mentorship, code review. Friendly and professional team that supports you. Well, we're proud of how we handle that. So you can always count on us.

6. Speaking clubs with a native speaker to constantly maintain your English level.

7. No bureaucracy - transparent processes and flat management. Working remotely means keeping things as simple as possible to work efficiently.

We propose something more significant than a job. PLANEKS means developing a new lifestyle for our colleagues and clients. So take your part in it!

Position Overview: We are looking for a highly motivated, detail-oriented, and adaptable Quality Control Engineer to join our dynamic team. The successful candidate will be responsible for ensuring the quality and reliability of our hospitality automation services. The Quality Control Engineer will play a critical role in establishing a structured testing process, ensuring the reliability and efficiency of our web application, and supporting the team’s development efforts.

The project:

Our client is transforming the hospitality industry with innovative solutions that optimize daily operations, enhance transparency, and drive profitability. 

Our flagship product automates tip management, and we’re expanding our suite of tools to streamline every aspect of hospitality operations.  

Required Hard Skills:

• Strong experience in software quality assurance, test planning, and execution.
• Extensive experience in manual testing of web applications, including user interface testing across desktop, tablet, and mobile devices.
• Proficiency in executing functional, regression, and integration tests to ensure the application’s stability and reliability.
• Ability to design and execute detailed test cases based on business requirements and user stories.
• Expertise in testing APIs and integrations with multiple third-party systems, ensuring seamless data flow and functionality.
• Hands-on experience testing payment gateways, processing flows, and payroll systems, ensuring accuracy, security, and compliance.
• Ability to test and validate complex algorithms and data-driven calculations, ensuring accuracy and reliability.
• Strong skills in using defect tracking tools like Jira or Trello for logging, tracking, and managing bugs.

Nice to Have:

• Basic understanding of Python and JavaScript (React) to support the development of test scripts and understanding of the application’s codebase.
• Experience with version control systems like Git for managing test scripts and collaborating with the development team.
• Exposure to continuous integration and deployment processes to support testing within the development pipeline.
• Familiarity with automation testing tools such as Selenium or Cypress, with a willingness to learn and implement automation testing gradually.
• Knowledge of performance and security testing.

Soft Skills: 

• Adaptability. Ability to thrive in a fast-paced, constantly changing environment, quickly adapting to new requirements and challenges.
• Collaboration. Strong team player who can effectively engage with developers, project managers, and other stakeholders.
• Communication. Excellent verbal and written communication skills to convey testing results, issues, and recommendations clearly.
• Problem-Solving. Strong analytical skills to identify issues and propose effective solutions.
• Initiative. Proactive in identifying areas for improvement and driving change to enhance product quality and team efficiency.

Key Responsibilities:

• Quickly gain an in-depth understanding of the project to contribute effectively and efficiently, ensuring a smooth testing process.
• Establishing a structured and efficient testing cycle that improves product quality without slowing down development.
• Develop comprehensive test plans and test cases based on product requirements and user scenarios to ensure all features are tested thoroughly.
• Conduct thorough manual testing of the web application, focusing on functionality, usability, and integration with third-party systems. 
• Conduct thorough testing of complex calculation algorithms to ensure accuracy and reliability in various tipping models.
• Identify, document, and report bugs and issues clearly and accurately, working closely with the development team to resolve them.
• Work closely with developers, project managers, and stakeholders to understand the product and its requirements, identify, document, and resolve bugs and issues.

Our client is seeking a motivated and skilled Data Engineer to join their core Data Engineering team. This is a hands-on role designed for a technical expert who enjoys building robust data architectures and working directly with the Modern Data Stack

As a Data Engineer, you will be responsible for designing, developing, and optimizing data transformation pipelines. You will play a crucial role in turning raw data into actionable insights by leveraging Snowflake and dbt to ensure high-quality, scalable data delivery.
 

Key Responsibilities:

• Design and build sophisticated SQL models to process both batch and near real-time data streams.
• Utilize dbt to implement reliable, version-controlled transformation logic.
• Ensure high performance and cost-efficiency within the Snowflake environment.
• Build and maintain scalable ELT/ETL processes to support the organization's evolving data needs.

Skills & Experience:

• Proven experience working with Snowflake architecture (Virtual Warehouses, Snowpipe, etc.).
• Strong proficiency in using dbt for modular data modeling and testing.
• Expert-level ability to write complex, performant, and clean SQL code.
• Solid understanding of data warehousing concepts, schema design (Star, Snowflake, Data Vault), and data lifecycle management.
• A proactive approach to problem-solving and a passion for deep-diving into technical challenges.

Nice to Have:

• Real-time Processing: Previous experience building SQL models specifically for real-time data pipelines.
• Experience with orchestration tools (e.g., Airflow, Dagster) or cloud platforms (AWS/Azure/GCP).

Lemberg Solutions is, above all, a group of passionate professionals led by a core team that have been meticulously selected over the last 15 years. We are based in Lviv, Rivne, and Lutsk, and opened GmbH in Hamburg, Germany.
 

At LS, people come first. We know that our success is based on our people’s achievements. Each and every one of our 200 team members is highly valued for their hard work, and we’re always excited to welcome new specialists ready to embrace challenges with us.
 

Pay attention: only those candidates who meet the listed requirements will receive an answer!
 

Necessary skills and qualifications:

• 5+ years of experience in schematic and PCB design
• Knowledge of analog and digital electronics, RF circuits 
• Familiarity with PCB design rules, layout considerations, and RF design guidelines
• Experience with Altium Designer for schematic capture and PCB layout (project setup, rules configuration, library management, signal routing tools, project releaser, layer stack manager)
• Understanding of electronics design principles (power supply design, voltage regulation, DC-DC converters, AC-DC conversion, efficient power management, low-power design techniques)
• Hands-on experience with simulation tools (e.g., LTspice, PLECS, or similar) to analyze and optimize power circuits before implementation
• Understanding of the board bring-up process, as well as identifying and troubleshooting hardware issues 
• Knowledge of industry standards and regulations related to electronics, safety, and electromagnetic compatibility (EMC)
• Intermediate level of English proficiency for verbal communication, technical documentation, and collaboration
   

Will be a plus:

• Ability to write simple test software for hardware bring-up activities 
• Experience in electronics manufacturing support
• CE, FCC, and RED certification support experience  
   

What we offer:

Time Off 

• 21 days paid annual leave 
• Unlimited sick leaves with a medical statement 
• 30 working days off for personal reasons without compensation 
• 5 days additional paid time off following your wedding or your child’s birth
• Paid public holidays

Workplace Benefits

• Free English classes in groups
• Flexible work schedule
• Fully equipped workstation
• Comfortable office
• Access to a video library of soft skill workshops

Financial Benefits

• Relocation support program
• Financial support from LS in case of emergency (reviewed individually)
• Overtime pay
• In-house accounting service

Fun

• Lviv IT Cluster gifts & discounts 
• Team building & industry events
   

About the project:
​​We invite you to a challenging environment where you will become a key player in launching diverse and innovative hardware projects, building the next generation of intelligent electronics. Our experience spans highly complex domains, from developing ultra-low-power devices capable of operating for up to 10 years on a single charge to engineering systems for exoskeletons, industrial robotics, and even the aerospace industry (e.g., specialized biolaboratories).

N-iX is a global software development service company that helps businesses across the globe create next-generation software products. Founded in 2002, we unite 2,400+ tech-savvy professionals across 40+ countries, working on impactful projects for industry leaders and Fortune 500 companies. Our expertise spans cloud, data, AI/ML, embedded software, IoT, and more, driving digital transformation across finance, manufacturing, telecom, healthcare, and other industries. Join N-iX and become part of a team where your ideas make a real impact.
 

Our client is a leading, fully regulated US-based digital asset trading platform. They provide secure, low-latency access to cryptocurrency markets, acting as a bridge between traditional finance and the Web3 ecosystem.

The Senior Software Engineer will play a pivotal role in transitioning the core mobile platform from native environments to a unified Flutter/Dart codebase. You will maintain the stability of the existing production iOS app while architecting and developing robust, scalable cross-platform features, ensuring a seamless migration process.

Key Responsibilities:

• Maintain, enhance, and support our production native iOS application written in Swift.
• Collaborate on the design and development of a new Flutter/Dart codebase, ensuring performance and scalability.
• Build cross-platform mobile features in partnership with Android engineers, backend developers, and product teams.
• Contribute to shared tooling, CI/CD pipelines, and deployment workflows.
• Uphold high engineering standards and best practices throughout the hybrid mobile migration.
• Troubleshoot and resolve integration, compatibility, and performance issues in both native and cross-platform stacks.
• Provide mentorship to fellow mobile engineers, especially on iOS and native integrations.

Required Qualifications:

• 5+ years of professional mobile development experience, including 3+ years of iOS development using Swift.
• At least 1-2 years of hands-on experience with Flutter/Dart or demonstrated ability to adopt new cross-platform technologies.
• Experience supporting production iOS apps through multiple OS cycles.
• Understanding of platform interoperability, including Flutter platform channels and native SDK integration.
• Proficiency in CI/CD and release workflows: Fastlane, App Store Connect, TestFlight.
• Familiarity with performance monitoring tools like Xcode Instruments, Flutter DevTools, and Firebase.
• Strong architectural judgment, especially in platform migrations or codebase rewrites.

Preferred Qualifications:

• Exposure to Android development (Kotlin) and full cross-platform transitions.

Ultiself is a leading biohacking and self-improvement app that helps users build better habits, improve their physical and mental health, and optimize daily routines. We combine data, science, and personalized recommendations to support a healthier lifestyle.

We are looking for a Content Manager with a strong background in health, vitamins, and supplements to join our team.

In this role, you will be responsible for creating, managing, and optimizing content that educates users about nutrition, supplements, and healthy habits, while supporting product and marketing goals.

Key Responsibilities

• Create and manage high-quality content related to:
  • vitamins, supplements, and nutrition
  • healthy lifestyle and biohacking
• Research and validate health-related information using reliable sources
• Adapt complex health topics into clear, engaging, and user-friendly content
• Collaborate with marketing, product, and design teams
• Optimize content for performance (engagement, retention, conversions)
• Maintain content consistency across all channels (app, email, landing pages)
• Support localization and content adaptation for different markets

Requirements

• 2+ years of experience as a Content Manager / Content Writer
• Strong knowledge of health, nutrition, vitamins, and supplements (MUST)
• Experience creating content for health, wellness, or medical-related products
• Ability to work with scientific or evidence-based information
• Strong English skills (B2+ or higher)
• Experience with SEO basics and content optimization
• Structured thinking and attention to detail

Nice to have

• Background in nutrition, medicine, or health sciences
• Experience with mobile apps or digital health products
• Experience working with international audiences
• Understanding of compliance in health-related content

Soft Skills

• Analytical and research-oriented mindset
• Ability to simplify complex information
• Strong ownership and responsibility
• Good communication and teamwork skills

What we offer

• Fully remote work
• Opportunity to work on a fast-growing health product
• Freedom to bring your ideas and impact content strategy
• Collaborative and supportive team environment

Hiring process

• Recruiter interview
• Test task (optional)
• Final interview

We are hiring a Senior Go Backend Engineer to drive a critical transformation project in the fleet management and IoT data domain. This role requires proven hands-on expertise in distributed systems, event-driven architecture, and Kubernetes-based cloud environments.

Project Overview & Stage:
We are transforming a fleet management and IoT data processing platform from a tightly coupled monolithic system into a scalable, multi-tenant, event-driven microservices architecture. The initiative focuses on decomposing the monolith into production-grade Go microservices, introducing a high-throughput event-streaming backbone for real-time data flows, and operating services in Kubernetes-based cloud environments, including infrastructure automation via
Kubernetes operators.
The first milestone runs until early May and is focused on establishing stable architecture, reliability, and production readiness. Strong delivery in this phase is expected to unlock an open-ended long-term continuation of the project.

Technology Stack
Go (Golang); distributed microservices; Kafka/Pulsar; Kubernetes (production), Helm, CRDs/operators; PostgreSQL, Redis; GitHub Actions; cloud infrastructure (AWS/GCP/Azure); observability via logging, metrics, and tracing (Prometheus/Grafana/OpenTelemetry).

Responsibilities
This is a delivery-focused role with real architectural impact.
- Design, implement, and maintain Go-based distributed microservices
- Build and integrate event-driven data flows using Kafka or Pulsar
- Deploy and operate services in Kubernetes across cloud environments
- Ensure reliability through logging, metrics, and tracing
- Participate in architectural discussions and performance optimization
- Collaborate with Data Engineering, Platform, and DevOps teams

Requirements
Core Engineering:
- 8+ years of backend engineering experience
- Strong professional experience with Go (Golang)
- Solid experience designing distributed microservices
- Strong understanding of concurrency and high throughput systems

Event & Infrastructure:
- Hands-on experience with Kafka or Pulsar
- Practical experience with Kubernetes in production
- Experience with PostgreSQL and Redis
- Understanding of streaming workflows

We are a British—Ukrainian air defence tech company building distributed systems across the frontline. 

Our core value is impact for Ukraine: we build technology that makes a real difference on the actual battlefield, not in labs or on paper specs. 

We operate with a deep-tech mindset, pushing new technologies where engineering rigor truly matters. 

We value ownership and responsibility—people who execute, deliver, and stand behind the results.

We are looking for a high-level Senior IoT DevOps/Cloud Engineer to join our MilTech team. 

You will be building and scaling the infrastructure for a complex software-hardware system that operates in extreme environments. This isn’t just about “moving containers”; it’s about ensuring real-time data flow from the frontline (Edge) to the Command Center (Cloud) with 100% reliability.

What You’ll Do (Responsibilities)

• Infrastructure as Code (IaC): Design and maintain scalable cloud environments (AWS/Azure/Private Cloud) using Terraform or Pulumi.
• Edge Operations: Architect and manage CI/CD pipelines for embedded devices and SDR systems (Software-Defined Radio), including remote firmware updates (FOTA).
• Secure Connectivity: Build and maintain secure, encrypted communication tunnels (VPN, WireGuard) between hardware units and the cloud.
• Observability: Implement monitoring and logging for both cloud services and physical hardware units (Prometheus, Grafana, ELK).

• Security & Hardening: Enforce strict security protocols for data at rest and in transit, ensuring compliance with defense-grade standards.

   

What We’re Looking For (Requirements)

• Experience: 5+ years in DevOps/Cloud Engineering with at least 2 years in IoT or hardware-integrated projects.
• Cloud Mastery: Deep knowledge of AWS/Azure (IoT Core, Greengrass is a plus) or similar cloud providers.
• Containerization: Expert-level Docker & Kubernetes (including experience with Edge-specific distributions).
• Programming: Strong scripting skills in Python, Bash for automation and hardware interaction.
• Linux Power User: Experience with OS hardening, and building custom images (Yocto or Debian-based).

• Networking: Deep understanding of networking protocols (MQTT, gRPC, Protobuf, WebSockets) and mesh networks.

   

Nice to Have (The “Bonus” Skills)

• Experience with SDR (Software-Defined Radio) or signal processing workflows.

• Background in cybersecurity (Penetration testing or hardware security).

   

Why Join Us?

• Real Impact: Your code directly influences the efficiency and safety of operations on the ground.
• Complex Challenges: We solve problems that don’t have “StackOverflow” answers.
• Cutting-edge Tech: Work with the latest in AI, SDR, and autonomous systems.

• Elite Team: Collaborate with veterans of the tech industry and defense experts.

   

We Offer

• Meaningful and high-impact work in the AIR defense domain
• Practical R&D environment with real autonomy
• Direct influence on technical decisions and the product direction
• Work in an experienced senior engineering team
• Сlear, fast, senior-to-senior communication with a minimum number of team meetings
• Office in the center of Kyiv (available for onsite work when required)
• Full-time position
• Location — all options are possible — offline, remote or hybrid. Occasional visits to the Kyiv office only when strictly required will be preferred.
• Standard business hours; some tasks may require involvement outside the usual schedule (testing, critical updates)

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.
 

This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements. Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.
 

*Advanced English is required. You must be able to communicate clearly in English with the US team in writing and on calls, explain your analysis, and defend recommendations
 

About the role:

This is not a client-facing role. You will analyze our numbers, benchmark competitors, and turn insights into weekly actions. Your goal is to help us get more qualified leads, improve conversion rates, and increase profit per project.
 

What you will do

• Marketing and competitor intelligence
• Track where competitors get leads and what channels they invest in, including Clutch, LinkedIn, SEO, paid ads, communities, partnerships, and marketplaces
• Analyze competitor positioning, offers, pricing signals, case studies, and landing page patterns
• Build a competitor dashboard and update it weekly or biweekly with changes, new campaigns, and new content
• Recommend practical experiments we can run based on competitor patterns and gaps
• Lead and pipeline analytics
• Create a single view of leads across website, PPC, LinkedIn, referrals, and outbound
• Report weekly on lead volume, lead quality, response time, booked calls, proposals sent, close rate, and cycle length
• Identify bottlenecks and propose fixes, like targeting changes, offer changes, follow up sequences, and landing page improvements
• Work with the team to keep tracking clean, including UTMs and source attribution
• Profitability and delivery analytics
• Analyze project profitability by client, service line, tech stack, team mix, and project type
• Track margin, burn vs budget, change requests, rework signals, and delivery risk patterns
• Recommend how to price and package projects to protect margin, including phased scopes and standard inclusions and exclusions
• Build a simple monthly profitability report leadership can use to make decisions fast
• Reporting and decision support
• Turn messy data into clean data, define standard fields, and maintain the reporting system
   

Requirements

• Strong analytical experience in a growth, strategy, ops, or finance analytics role
• Excellent spreadsheet skills and comfort working with imperfect data
• Ability to research competitors and synthesize insights into clear actions
• Comfort with marketing metrics and basic sales funnel math
• Strong written communication, concise and clear
   

Nice to have

• Experience with B2B services, agencies, or software consulting
• Experience with tools like GA4, Looker Studio, HubSpot, Pipedrive, Airtable, Notion, or similar
   

What We Offer:

• Working hours aligned with US time zones, typically 16:00—23:59 Kyiv time.
• English lessons to support clear and confident communication.
• Paid vacation and sick days.
• Fully remote work.
• Opportunities for professional growth within the team.
• Structured, personalized onboarding to help you ramp up effectively.
   

Apply with your resume and a short note outlining your relevant experience. You can also submit it through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency

We are seeking a proactive, results-driven Lead Generator to join LegioSoft’s marketing team. In this role, you will research and enrich lead data, initiate first contact with prospects, and convert cold outreach into qualified meetings for the Sales Manager and CEO.

You will actively work across LinkedIn, Upwork, and Email channels, using CRM systems and lead enrichment tools to build a strong and predictable outbound pipeline.

Key Responsibilities

• Act as a professional ambassador of LegioSoft in all outbound communication
• Research, enrich, and segment lead data using internal databases and enrichment tools
• Conduct daily outreach across LinkedIn, Upwork, and email channels
• Work closely with the Sales Manager and CEO to generate leads within defined industries and ICPs
• Convert initial contacts into qualified leads and scheduled sales meetings
• Clearly communicate LegioSoft’s services, technical expertise, and business value to prospects
• Proactively identify new outreach angles and market opportunities
• Maintain accurate and up-to-date records in HubSpot CRM
• Consistently meet or exceed individual KPIs and outreach targets
• Ensure all communication aligns with LegioSoft’s professional brand and tone
• Support internal teams operationally when required

Who You Are (Person Specification)

• Able to work independently in a remote environment and manage outreach pipelines
• Strong written and verbal English communication skills
• Confident in objection handling and early-stage sales conversations
• Highly organized with strong attention to detail
• Self-driven, proactive, and performance-oriented
• Interested in technology, SaaS, and digital product development
• Comfortable working with data, tools, and outreach systems
• Experience working with B2B services or software companies is a strong plus

Skills & Tools

• Professional outbound experience via LinkedIn, email, and Upwork
• Understanding of lead qualification (ICP fit, basic sales frameworks)
• Experience working with CRM systems (HubSpot preferred)
• Familiarity with lead enrichment tools such as:
  • Clay
  • Apollo
  • Snov
  • Hunter or similar platforms
• Ability to structure, validate, and enrich lead data to improve conversion rates

What Success Looks Like

• Consistent achievement or overperformance against lead generation KPIs
• High-quality, well-qualified sales meetings delivered to the Sales team
• Clean, structured, and reliable CRM data
• Strong response rates and professional first-touch communication with prospects

We’re looking for a strong AI Infrastructure / AI Agents Engineer to join our team full-time.

We need someone proactive and hands-on, who can ship AI agents fast, maintain and secure infrastructure, optimize costs, and help us build internal AI solutions for different departments across the company.
 

What you’ll do:

• build and deploy AI agents for internal business needs
• maintain and improve infrastructure for AI workloads
• secure systems and keep them reliable
• optimize cloud and infrastructure costs
• work closely with different teams and ship real solutions fast
   

What we’re looking for:

• hands-on experience with AI agents / LLM-based systems
• solid infrastructure / cloud / DevOps background
• understanding of security and cost optimization
• ability to work independently and take ownership
• startup mindset and strong execution skills
   

Would be a plus:

• experience with OpenClaw or similar tools
• MLOps / platform engineering background
• previous startup experience
   

What we offer:

• full-time remote role
• flexible schedule
• zero micromanagement
• real ownership and direct impact
   

If you enjoy moving fast, building useful AI systems, and taking ownership - let’s talk.

Kitsoft is a Ukrainian GovTech company that helps create a new generation of digital states. For over 11 years, we have been developing and implementing digital services for millions of people, changing the way citizens interact with the state — quickly, conveniently, and transparently.

You probably already know or use our products: services on the Diia, Kyiv Digital, and eEntrepreneur platforms, as well as digital government services for communities, businesses, the military, and the social sector. More than 20 million Ukrainians use our solutions.

A separate focus is Liquio, our AI-driven low-code platform for creating and scaling government services. Hundreds of services in Ukraine are built on Liquio, and today we are bringing this platform to international markets, helping other countries launch digital services quickly, securely, and in line with international standards.

We are scaling Ukraine’s experience in digital sustainability globally. We have complex and ambitious projects, a strong team, and a culture of development and real impact.

We are looking for a Head of Marketing & Communications to join our team. This role is responsible for the strategic positioning of Kitsoft and its products, brand development in Ukrainian and international markets, and transforming marketing into a function that directly influences sales, partnerships, and business growth.

Our future colleague will not just lead marketing efforts. They will be a strategist who shapes Kitsoft’s reputation as a reliable GovTech partner, builds trust in Liquio as a proven platform, and ensures consistent, clear, and strong communication across the company at all levels.

Key Responsibilities:

• Shapes and develops Liquio’s positioning as a battle-tested, secure, sovereign-ready GovTech platform.
• Strengthens the perceived value of a platform-based approach compared to custom development.
• Builds trust in Kitsoft as a long-term strategic partner for governments and institutions.
• Implements and scales Account-Based Marketing (ABM) for key customers.
• Supports upsells through the Delivery → Relationship → Messaging → Incentive cycle.
• Ensures clear and consistent articulation of “Why Kitsoft / Why Liquio” in commercial and tender proposals.
• Systematizes and scales the company’s Ukrainian and international communications.
• Develops and implements a multi-format content strategy (case studies, white papers, thought leadership, analytical market digests).
• Develops the CEO’s personal brand as one of the company’s key voices.
• Builds and maintains relationships with relevant GovTech media in priority regions (EU, Global South).
• Launches positioning training for all customer-facing teams.
• Creates and maintains a Presentation Kit and Messaging Guide.
• Ensures coordinated strategic communication through the CEO and top management.
• Maintains message consistency across all customer touchpoints.
• Standardizes the structure of commercial and tender proposals with a strong strategic introduction.
• Supports tender teams with positioning, differentiation, and a clear value proposition.
• Ensures proactive and consistent communication throughout tender processes.
• Implements a structured content calendar and systematic media monitoring.
• Aligns marketing metrics with CRM, the sales funnel, and sales team goals.
• Ensures key company messages are visible across AI-driven platforms and Google search results.

Professional Skills and Experience:

• 5+ years of experience in B2B marketing (GovTech, SaaS, IT preferred)
• Experience working with international markets
• Proven experience implementing Account-Based Marketing (ABM)
• Deep understanding of the connection between marketing, sales, partnerships, and procurement
• Ability to work cross-functionally with Sales, Product, and Delivery teams
• Strategic thinking combined with strong operational execution
• Excellent communication skills and fluent English

Nice to Have:

• Experience working in GovTech or with the public sector.
• Experience scaling a brand in international markets.
• Experience working with tender and procurement processes.
• Experience working with cybersecurity, sovereign cloud, or critical infrastructure.

The Team You Will Work With:

• CEO
• Communication Manager
• Marketing Manager
• Content Manager
• Product Designer
• Graphic Designer

Hiring Process:

Submit your resume to apply for this vacancy.

If your resume meets the requirements, our recruiter will contact you to clarify any necessary information and invite you to an interview.

Interviews are conducted via Google Meet and consist of three stages:

• Interview with a recruiter (60 minutes). We assess alignment with the company’s values, motivation, and basic professional competencies.
• Management interview with the CHRO (60 minutes). Focuses on leadership skills, management approach, working with teams and processes, and cultural fit.
• Strategic interview with the CEO (60 minutes). Covers strategic vision, the role of marketing in business development, expectations for the position, and long-term cooperation.

Working Conditions:

• Probationary period — 3 months
• Flexible work schedule, typically from 9:30 a.m. to 6:30 p.m.
• Office-based work (co-working space at 32/2 Knyaziv Ostrozkykh Street, Kyiv, Arsenalna metro station) or remote work; Kyiv is preferred, but there are no strict location requirements
• 24 calendar days of vacation plus company public holidays (during wartime, four public holidays are designated: Easter, Defenders’ Day, Christmas, and New Year)
• 5 sick days per year without a doctor’s note; with a doctor’s note, the number of days is unlimited
• Support for training and professional development, including an individual development plan and compensation of 70% of the cost of external training
• Additional support, including partial compensation for sports activities and psychological services, as well as financial support and three days off at important moments in life

Diya is a successful Ukrainian IT company providing full-service IT solutions for small and medium businesses worldwide. Our company has a strong professional background in providing remote technical support services to companies across different industries helping them deliver excellent customer experience.

We are a friendly crowd of it-savvies. Working shoulder to shoulder in a virtual crew gives us the flexibility to provide better solutions and exceed our customers’ expectations.

We are expanding our team and need a Infrastructure and Monitoring Engineer. 

Core Technical Expertise

Zabbix Monitoring (strong hands-on)

• Implementation and extension of dependency and parent-child logic for event correlation
• Creation of network maps for internal and external customers
• Configuration of dashboards, service monitoring, and SLA reporting
• Development of custom checks (PowerShell / Bash), triggers, alerts, and escalations

Windows Server Infrastructure & Migrations

• Administration and participation in migrations of Active Directory environments (DNS, DHCP, GPO, AD CS)
• File server migrations using DFS Namespaces / DFS Replication
• Management of ACLs (NTFS permissions, inheritance, auditing)
• Participation in SQL Server migrations (high-availability setups as a plus)
• Coordination of application migrations together with vendors and internal teams

Microsoft Entra ID & Microsoft 365

• Administration and configuration of Entra ID tenants
• Experience with Azure AD Connect / Entra Connect Sync
• Implementation of SSPR, MFA, Conditional Access (practical experience)
• Basic automation using PowerShell / Microsoft Graph
• Experience with Exchange Online migrations is a plus

PostgreSQL (basic to intermediate)

• Installation and configuration
• Backup / restore and basic performance tuning
• Understanding of replication concepts

VMware Workspace ONE UEM (nice to have)

• Basic understanding or hands-on experience with MDM solutions
• Experience with Secure Email Gateway / VPN / BYOD is a plus

Additional Knowledge (as a plus)

• Microsoft services: Terminal Services, Failover Clustering
• Virtualization: VMware / Hyper-V
• Backup: Veeam or similar solutions
• Networking fundamentals (routing, VLANs, firewalls)
• Linux basics (Ubuntu/Debian, networking, shell)
• Scripting: PowerShell / Bash

Languages

• English — Upper-Intermediate+
• German — nice to have

What we offer:

• Comfortable work environment, remote work.
• Paid vacation and sick leave.
• Healthcare insurance and gym.
• Psychologist services.
• Work in friendly team.
• Career opportunities and professional growth.

Join ArboStar — Revolutionize Tree Care with Us!
ArboStar is the leading all-in-one business management platform crafted by arborists, for arborists. Since 2013, we’ve been empowering tree care companies to streamline operations, reduce costs, and boost profits. Our innovative, cloud-based software integrates everything from CRM and scheduling to GPS tracking and business analytics, ensuring seamless workflow and exceptional customer satisfaction.
At ArboStar, we pride ourselves on fostering a dynamic and supportive work environment. We value creativity, collaboration, and dedication to excellence. Join our team and help us transform the tree care industry with cutting-edge technology and outstanding service.

Why ArboStar? At ArboStar, we foster a dynamic and supportive work environment where creativity, collaboration, and dedication to excellence are valued. Join our team and help revolutionize the tree care industry with innovative technology and outstanding service.

We are seeking a Technical Support Specialist to lead client support during implementation, resolve technical challenges, and improve overall service quality under Customer Success. In this role, you will act as a key liaison between clients and internal teams, ensuring a seamless user experience while driving continuous improvements in our technical support processes.

Key Responsibilities

Client Support During Implementation

• Collect and assess technical issues from newly signed clients to ensure a smooth and efficient onboarding process.
• Lead troubleshooting meetings and provide real-time technical support via Google Meet, phone calls, and recorded training materials to ensure effective issue resolution.
   

Technical Support & Client Assistance

• Act as the first point of contact for clients experiencing technical issues.
• Manage client requests via emails, calls, and CRM systems.
• Address customer queries via live chat quickly and effectively.
• Diagnose and troubleshoot technical problems, escalating complex cases to developers while maintaining a high level of client satisfaction.
• Create and manage bug reports, tracking issues using CRM platforms such as Jira, Pipedrive, or similar systems.
• Work closely with the QA department to reproduce and analyze errors for effective resolution.
   

Ongoing Client Success & Engagement

• Proactively check in with clients to ensure continued system usage, resolve potential issues, and enhance customer satisfaction.
• Assist in developing user guides, FAQs, and other training materials to improve client self-sufficiency.

Requirements

Technical & Industry Experience

• Experience in the IT industry (client onboarding, technical support, or customer success in a B2B SaaS environment).
• Strong technical troubleshooting skills and ability to communicate complex concepts clearly to non-technical users.
• Familiarity with CRM platforms such as Pipedrive, Jira, Zendesk, or similar systems is preferred.
   

Communication & Training Skills

• Excellent English communication skills (C1 or higher), both written and verbal.
• Strong presentation and training skills, with the ability to conduct client sessions via Google Meet or phone.
   

Professionalism & Organization

• Highly organized and self-motivated, capable of handling multiple tasks and shifting priorities.
• Customer-focused approach with a commitment to providing excellent service.
   

Flexibility & Work Schedule

• Ability to work from 16:00 to 00:00 (Kyiv time).
• After three months of employment, a schedule from 08:00 to 16:00 (Kyiv time) may be available, depending on the position.
   

Preferred, but not required

• Experience in technical writing.
   

What We Offer

• Fully remote work.
• An opportunity to significantly influence the direction of the company.
• Steep learning curve and personal growth opportunities.
• Access to courses and training.
• Corporate English language training.
• 10 days paid vacation.
• Competitive salary.
• Work in a green industry.