Jobs at Djinni

• Our client is a global leader in Innovative Orthodontics.
  Software Engineer in Client's team will work on CAD/CAM Automation project for Clear Aligners mass production. Engineer will develop ecosystem for 3D geometry processing pipeline with a focus on product logic, software infrastructure, and CLI/3D GUI tooling. This role is focused on backend and system-level engineering. The position does not require direct development of 3D geometry algorithms, but strong engineering fundamentals and interest in the domain are highly valued.

   

• Responsibilities:

  • Develop and maintain the 3D geometry processing pipeline ecosystem
  • Implement core product logic and distributed backend services
  • Develop and support CLI/3D tooling
  • Work on scalable, reliable system architecture
  • Collaborate with cross-functional teams on CAD/CAM automation solutions
  • Ensure high-quality, reliable, and scalable code
  • Participate in code reviews and contribute to continuous improvement
  • Work with the team's toolchain and technologies (C++, Python, C#, Go, CMake, Bazel, Protobuf, gRPC, Docker, AWS EKS, etc.)

   

• Mandatory Skills Description:

  • Strong C++ expertise (core requirement)
  • Solid backend engineering experience
  • Good knowledge of Python (secondary language)
  • Golang is a plus
  • Experience building scalable distributed systems
  • Strong understanding of software architecture and system design
  • Degree in Computer Science / Applied Mathematics
  
  Team uses next technologies:
  High Development: CMake, Bazel, Conan, Protobuf, gRPC.
  Mid Runtime: Docker, AWS EKS.
  Low CI/CD: Atlassian Bamboo, Jenkins, Helm, Portainer.
  Mid Monitoring: Prometheus, Grafana, Loki, Clickhouse.

   

• Nice-to-Have Skills Description:

  Interest and initiative in 3D geometry algorithms development
  Experience in:
  • CAD/CAM systems
  • 3D processing pipelines
  • Gaming engines

   

• Languages:
  • English: C1 Advanced

US Company is searching for a couple of Senior C# / React.js full-stack developers into a complex, enterprise-level project - SaaS, which allows multiple functions for safety and health insurance on high-risky industries (oil and gas gathering, chemical, energy etc). Interesting project with cutting edge technologies, distributed team, full-time, an official contract. Remote work, flexible schedule.

Brief project description:

• The product is SaaS, which allows multiple functions for sustainability & operational risk management.

Key areas of responsibility:

• Full-stack development across all layers from desktop clients, backend services and data layer, to API development and user interface
• Develop functionality, services, and applications in C# and React.js
• Improve software quality by addressing issues identified by QA or customers
• Modularize applications and help to define and implement interfaces in our internal APIs.
• Refactor modules to address the most relevant weak spots.
• Analyze requirements, suggest concepts, and assess development efforts.
• White box testing and development of unit tests
• Technical system documentation (source code documentation, external documentation, bug-tracking system etc.)
• 3rd-level support

Required skills (at least one or more for each category):

• C#, React.js, Rest API
• Fluent in English.
• Ready to cover hours when communications take a place (app. 14pm - 20pm, Kyiv time).

Skills considered a plus:

• Domain expertise in life-cycle assessment, or a strong passion for the field
• Experience in building web/cloud applications
• Azure experience
• Experience with linear algebra problems and tools
• TDD experience
• Delphi

Work conditions:

• Distributed team, remote work.
• Kanban or scrum approach, 5-6 team members / team.
• Full-time (40 hours per week).
• Official contract: salary, sick-leave days, holidays, vacations.

Hiring process:

• Step 1 - preliminary interview (main questions) - 20 mins
• Step 2 - internal tech interview (tech questions) - 40-50 mins
• Step 3 - tech interview with team leader and architect - 1 hour

Tango is a successful, market leader, a live-streaming Platform with 450+ Million registered users, in an industry projected to reach $240 BILLION in the next couple of years. 

The B2C platform, based on the best-quality global video technology, allows millions of talented people around the world to create their own live content, engage with their fans and monetize their talents.

Tango live stream was founded in 2018 and is powered by 300+ global employees operating in a culture of growth, learning, and success!

The Tango team is a vigorous cocktail of hard workers, creative brains, energizers, geeks, overachievers, athletes, and more. We push the limits to bring our app from “one of the top” to “the leader”. 

The best way to describe Tango's work style is not to use the word “impossible”. And we believe that success is a thorny path that runs on sleepless nights, corporate parties, tough releases, and of course our users' smiles (and as we are a LIVE app, we truly get to see our users all around the world smiling right in front of us in real-time!).  

Responsibilities

• Stakeholder Collaboration: Act as the central point of communication between stakeholders and technical teams, ensuring alignment and clear understanding of goals.
• Proactive Initiative Management: Identify opportunities for product improvements, spearhead initiatives, and drive projects from ideation to execution.
• Production-Focused Execution: Adopt a "ship-to-production" mindset, prioritizing speed and efficiency in delivering features to live environments while maintaining high-quality standards.
• Product Strategy: Define and execute product roadmaps, ensuring alignment with business objectives and user needs.
• Data-Driven Decisions: Leverage data insights, user feedback, and industry trends to inform product decisions and enhance the user journey.
• Feature Ownership: Oversee the development lifecycle for new features, including ideation, prioritization, specification, and go-to-market planning.
• Performance Monitoring: Define success metrics, track performance, and iterate on features to optimize outcomes.

Requirements

• At least 5-6 years of proven experience in product management within the mobile app and/or web app. 
• Exceptional communication skills, with the ability to collaborate effectively across diverse teams and stakeholders.
• Demonstrated proactive approach in identifying opportunities and driving initiatives.
• Experience managing projects with a focus on fast delivery to production environments.
• Strong analytical skills and ability to use data to drive decisions.
• Proficiency in project management tools and methodologies. 
• At least Upper-Intermediate level of English.

What we offer:

• International company with several offices in different locations : Tel-Aviv, Kyiv, Warsaw, Limassol.
• Granting an Option;
• A professional environment with great people to work with;
• Competitive salary, performance review;
• Flexible working hours, no one here tracks your work time because our culture is built on trust and cooperation;
• Social and welfare packages;
• 20 working days paid vacation and 100% sick leaves coverage;
• Opportunities to make a difference, to develop and grow;
• Regular corporate celebrations, team buildings and fun activities;
• Comfortable office close to the metro station. Our Kyiv office is open 24/7 with all safety and health measures in place. Hybrid mode.

Шукаємо в команду QA для тестування апки та веб дейтинг продукту.

Основні задачі:

- API testing: .NET.

- Interface app testing

- Localisations testing

- Web-site testing

Knowledge and understanding of the principles of software testing.
Understanding of software testing life cycle(STLC).
Understanding of software development life cycle(SDLC).
Knowledge and understanding types of testing.
Understanding of Client-Server architecture.
Knowledge of test design techniques.
Bug tracking system and management tools: JIRA, TestRail, Confluence.
 

Affiliate Manager (Tier-1)

We are currently looking for an experienced Affiliate Manager to join our client’s team in the iGaming industry, focusing on Tier-1 markets.

This is a remote, full-time position with a strong focus on organic traffic acquisition and affiliate partnership development.

Responsibilities

• Identify, attract, and onboard affiliates for Tier-1 GEOs
• Conduct active cold outreach via Telegram, Skype, forums, communities, and databases
• Build partnerships from scratch and maintain long-term relationships with affiliates
• Manage the full affiliate lifecycle: onboarding, launch, optimization, retention, and scaling
• Analyze traffic performance and quality (fraud, retention, LTV, ROI)
• Monitor and scale traffic volumes
• Work closely with product, analytics, and technical teams
• Manage financial processes with partners (reconciliation, payouts, calculations)

Requirements

• 1+ year of experience as an Affiliate Manager in iGaming (casino/betting)
• Experience working with Tier-1 markets
• Strong skills in affiliate acquisition and cold outreach
• Deep understanding of organic traffic sources (SEO, PPC, ASO, etc.)
• Experience evaluating traffic performance using key metrics (deposits, ARPU, LTV, retention, fraud)
• Strong analytical and communication skills
• English B2+ is a plus
• Proactive, result-oriented mindset

Nice to Have

• Own network of affiliates or media owners
• Experience scaling organic traffic sources
• Knowledge of iGaming market trends

What We Offer

• Competitive base salary + KPI-based bonuses
• Fully remote work
• Opportunity to work with Tier-1 markets
• Career growth within a growing iGaming project

NIK-ELEKTRONIKA LLC is one of the largest companies in Eastern Europe specializing in the development and production of measuring instruments and energy management systems.
Today, the company combines high-tech automated production facilities with calibration equipment, its own design bureau, and a service center.

We are looking for a motivated QA Engineer to join our professional R&D team.
 

Key Responsibilities:

• Create test cases and bug reports, participate in sprints;
• Actively take part in all phases of software testing: planning, identifying potentially problematic areas, executing various types of testing, detecting and tracking defects, maintaining test documentation;
• Collaborate with developers and business analysts.

Our Expectations:

• Higher technical education;
• Knowledge of basic testing principles;
• Basic understanding of electronics and electrical engineering;
• Previous experience in a similar role is a plus;
• Experience in working with microcontrollers is welcome;
• Experience in creating and maintaining test documentation (test cases, checklists, test protocols, etc.) is a plus;
• Understanding of the software development life cycle (SDLC) and software testing life cycle (STLC);
• Experience with Python for writing automated tests is a plus;
• Experience working with tools such as Jira, Confluence, etc., is also welcomed.

Primary Tasks:

• Learn to work with all the equipment used in testing;
• Understand the functional specifics and circuitry of the devices under test;
• Perform full-scale testing of devices based on existing test cases.

We Offer:

• Full-time employment with a stable 5/2 hybrid work schedule.
• Corporate transport (company shuttle).
• Competitive and timely salary payments.
• Official employment and military deferment.
• Comfortable and well-equipped working conditions in a team of professionals.

 We’re looking for  HR Business Partner to shape the future of culture and growth at Simply Contact.

   It’s not just about HR. It's about developing a culture and outstanding employee experience.

Key Responsibilities:

• Coordinate the People Partnership framework across departments and projects, ensuring effective collaboration between HR, team leads, and business leaders on people-related topics;
• Support the development and alignment of People Partners, facilitating regular communication, knowledge sharing, and consistent HR practices across teams;
• Lead organizational culture evolution by shaping values-based programs, rituals, and internal campaigns that support engagement, inclusion, and performance;
• Build and scale a data-driven Employee Experience framework, from onboarding through engagement, retention, and internal mobility;
• Act as a key driver of corporate culture: facilitate rituals, team events, and cross-cultural synergy;
• Monitor employee satisfaction and engagement through surveys and follow-up action plans;
• Initiate programs to increase retention, internal mobility, and motivation;
• Collaborate with recruiters to ensure cultural fit and smooth integration for new hires;
• Stay updated on HR trends, tools, and global best practices.
•  

What We’re Looking For:

• 2+ years of experience in HRBP / HR Generalist roles within BPO, IT, or service industries;
• Proven experience in driving culture initiatives, internal communication, or team building;
• Strong communication, facilitation, and conflict resolution skills;
• Strategic and structured thinking with a hands-on mindset;
• Ability to multitask and support multiple teams simultaneously;

• Fluency in English and Ukrainian (B2+);

   

What we offer:

•  Сompetitor's salary and bonus system;
•  Freedom to create and own high-impact projects;
•  Clear KPIs, budget, and support from HR and leadership;
•  A company that values people, creativity, and culture as much as results.

ML learning and Computer Vision company is looking for a Embedded Developer to join our team.

Requirements:

Strong knowledge of circuitry and the base of electronic components

Knowledge of microcontrollers

Familiarity with single board computers (Nvidia Jetson/Raspberry Pi), hardware interfaces

Understanding of embedded communication protocols

Soldering and hands-on experience with electronics

Installation skills, including SMD elements

Understanding of power circuits and ability to work with them

Diagnostic skills, ability to find the hardware problem and troubleshoot it

Essential knowledge of Python and Linux system administration, to be able to deploy software and provide technical support

Ability to read technical documentation and communicate with the team

Knowledge of industrial safety standards.

A bit about DeepX

DeepX is an R&D intensive and innovation - driven consortium that provides.

Artificial intelligence-powered Computer Vision solutions for businesses.

Please take a look to find out more about us

https://deepxhub.com/

We are looking for an Affiliate Manager to join a British product iGaming company.

This role is ideal for a self-organized, proactive professional who is comfortable working remotely and taking full ownership of results — without micromanagement.
 

Key Responsibilities:

• Supporting the team in planning, launching, and monitoring marketing campaigns
• Sourcing, attracting, and onboarding new partners
• Managing and developing affiliate accounts
• Working with partners across Tier 1 and CIS markets
• Conducting market and competitor analysis
• Preparing campaign reports and performance analysis
• Collaborating closely with the marketing team to ensure campaign quality and effectiveness
• Handling ad-hoc marketing tasks
• Representing the company at industry conferences and events (when required)
• Coordinating with external providers regarding payroll data collection and submission
• Partnering with the operations team to create and optimize processes and policies

Candidate Requirements:

• 2+ years of experience in an affiliate role within a product iGaming company
• Hands-on experience with Tier 1 and CIS GEOs
• Strong understanding of affiliate marketing within iGaming
• English level B2 or higher
• Willingness to work in a B2B format
• Confident Microsoft Excel skills
• Strong attention to detail
• Proactive mindset and comfort working in a highly autonomous environment
• Independence and initiative
• Process-oriented with a focus on continuous improvement
   

We Offer:

• Fully remote work format
• Fixed salary in EUR
• Flexible schedule — results matter most
• Work within an international team
• Professional growth in the iGaming industry

Send your CV now — we look forward to hearing from you!

Summary

Backend Engineer, Node.js, Postgres. Remote role building core platform systems for an enterprise AI product. 5+ years of experience required.

About the company

Our client builds an AI platform that enables enterprises to customize and deploy AI capabilities for their specific needs. The platform team is central to this work, responsible for infrastructure, shared components, and internal tooling that the rest of engineering depends on.

The role

This is a hands-on implementation engineering position. You'll work on deploying, configuring, and integrating the platform for enterprise clients, translating their requirements into working solutions, deployed at clients' infrastructures. The role sits between product engineering and customer success: technically deep, but with awareness of real-world client needs.

You'll collaborate closely with platform engineers and business teams, occasionally joining business discussions to clarify technical requirements or explain implementation details.

What you'll work on

• Implementing and configuring platform deployments for enterprise customers
• Building integrations between the platform and client systems
• Working with internal teams to understand client requirements and translate them into technical solutions
• Contributing to implementation tooling, documentation, and repeatable deployment processes
• Troubleshooting and resolving issues during and after deployment
• Occasionally participating in client calls to gather requirements or provide technical guidance

What we're looking for

• Strong proficiency in Node.js and TypeScript
• Experience with React and frontend integration
• PostgreSQL/similar RDBMS and general data modeling knowledge
• Familiarity with cloud platforms (AWS, Azure, or GCP), multi-cloud exposure is valuable
• Clear communication skills, - comfortable explaining technical concepts to non-technical stakeholders
• Ability to work independently and manage multiple implementation workstreams
• 5+ years of software engineering experience

Useful additions / nice to haves

• Experience with AI platforms or AI/LLM integration
• Familiarity with CI/CD pipelines and infrastructure-as-code
• Vue.js experience
• Background in enterprise software implementation or professional services
• Previous work in similar roles

About the position:

Copenhagen Quarters (one of our products) is seeking a part-time SEO Assistant to support ongoing search engine optimization work for our Danish rental platform CopenhagenQuarters.dk. You’ll be based at our Lviv office (MatchOffice Ukraine) and collaborate directly with our SEO and content team. 

This is an excellent opportunity for someone detail-oriented, structured, and eager to gain hands-on experience in content-driven SEO for a growing real estate site. 

Working Hours: 

• 8-24 hours/week — onsite at our Lviv office, ideally every Monday or Friday 

Requirements:

• Basic knowledge of SEO and content structure 
• Accuracy and ability to follow naming, linking, and format conventions 
• Competence in Excel/Sheets for mapping content and links 
• Good written English (Intermediate or higher) 
• Available to work on-site in Lviv, ideally on Mondays or Fridays 

Skills and Abilities:

• Knowledge of Danish - an advantage, but not required 
• Open and structured mindset and aspiration to be a team player
• Strong communication skills
• Fast learner
• Experience in AI prompting would be a plus

Responsibilities:

• Assistance with internal linking across blog and dictionary pages  
• Link building opportunities search 
• Support management of external feeder blogs 

What we offer:

• Be part of an international company
• Work only for the company and our product
• Comfortable office
• Lunch compensation
• Team buildings

We are looking for a specialist to design and implement an end-to-end performance testing framework for a healthcare system running on Databricks and Microsoft Azure. You will build a repeatable, automated approach to measure and improve performance across data ingestion, ETL/ELT pipelines, Spark workloads, serving layers, APIs, security/identity flows, integration components, and presentation/UI, while meeting healthcare-grade security and compliance expectations.

This role sits at the intersection of performance engineering, cloud architecture, and test automation, with strong attention to regulated-domain requirements (privacy, auditability, access controls).

Key Responsibilities

• Design and build a performance testing strategy and framework for a Databricks + Azure healthcare platform.
• Define performance KPIs/SLOs (e.g., pipeline latency, throughput, job duration, cluster utilization, cost per run, data freshness).
• Create workload models that reflect production usage (batch, streaming, peak loads, concurrency, backfills).
• Create a test taxonomy: smoke perf, baseline benchmarks, load, stress, soak/endurance, spike tests, and capacity planning.
  
   
• Implement automated performance test suites for:
  • Databricks jobs/workflows (Workflows, Jobs API)
  • Spark/Delta Lake operations (reads/writes, mergers, compaction, Z-Ordering where relevant)
  • Data ingestion (ADF, Event Hubs, ADLS Gen2, Autoloader, etc. as applicable)
• Build test data generation and data anonymization/synthetic data approaches suitable for healthcare contexts.
• Instrument, collect, and analyze metrics from:
  • Spark UI / event logs
  • Databricks metrics and system tables
  • Azure Monitor / Log Analytics
  • Application logs and telemetry (if applicable)
• Produce actionable performance reports and dashboards (trend, regression detection, run-to-run comparability).
• Create performance tests for key user journeys (page load, search, dashboards) using appropriate tooling.
• Measure client-side and network timings and correlate them with API/backend performance.
• Integrate performance tests into CI/CD (Azure DevOps or GitHub Actions), including gating rules and baselines.
• Document framework usage, standards, and provide enablement to engineering teams.

Required Qualifications

• Proven experience building performance testing frameworks (not just executing tests), ideally for data platforms.
• Strong hands-on expertise with Databricks and Apache Spark performance tuning and troubleshooting.
• Strong knowledge of Azure services used in data platforms (commonly ADLS Gen2, ADF, Key Vault, Azure Monitor/Log Analytics; others as relevant).
• Strong programming/scripting ability in Python and/or Java/TypeScript.
• Familiarity with load/performance tools and approaches (e.g., custom harnesses, Locust/JMeter/k6 where appropriate, or Spark-specific benchmarking).
• Ability to design repeatable benchmarking (baseline creation, environment parity, noise reduction, statistical comparison).
• Understanding of data security and compliance needs typical for healthcare (e.g., HIPAA-like controls, access management, auditability; adapt to your jurisdiction).
• High-level proficiency in English

Nice-to-Have / Preferred

• Experience with Delta Lake optimization (OPTIMIZE, ZORDER, liquid clustering where applicable), streaming performance, and structured streaming.
• Experience with Terraform/IaC for reproducible test environments.
• Knowledge of Unity Catalog, data governance, and fine-grained access controls.
• Experience with OpenTelemetry tracing and correlation across UI → API → data workloads.
• FinOps mindset: performance improvements tied to cost efficiency on Databricks/Azure.
• Prior work on regulated domains (healthcare, pharma, insurance).

 Working Model

• Contract
• Remote
• Collaboration with Data Engineering, Platform Engineering, Security/Compliance, and Product teams.

We are seeking a skilled Data Engineer to join our team and contribute to the development of large- scale analytics platforms. The ideal candidate will have strong experience in cloud ecosystems such as Azure and AWS, as well as expertise in AI and machine learning applications. Knowledge of the healthcare industry and life sciences is a plus.

Key Responsibilities

• Design, develop, and maintain scalable data pipelines for large-scale analytics platforms.
• Implement cloud-based solutions using Azure and AWS, ensuring reliability and performance.
• Work closely with data scientists and AI/ML teams to optimize data workflows.
• Ensure data quality, governance, and security across platforms.
• Collaborate with cross-functional teams to integrate data solutions into business processes.

Required Qualifications

• Bachelor's degree (or higher) in Computer Science, Engineering, or a related field.
• 3+ years of experience in data engineering, big data processing, and cloud-based architecture.
• Strong proficiency in cloud services (Azure, AWS) and distributed computing frameworks.
• Mandatory hands-on experience with Databricks (UC, DLTs, Delta Sharing, etc.)
• Expertise in SQL and database management systems (SQL Server, MySQL, etc.).
• Experience with data modeling, ETL processes, and data warehousing solutions.
• Knowledge of AI and machine learning concepts and their data requirements.
• Proficiency in Python, Scala, or similar programming languages.
• Basic knowledge of C# and/or Java programming.
• Familiarity with DevOps, CI/CD pipelines.
• High-level proficiency in English (written and spoken).

Preferred Qualifications

• Experience in the healthcare or life sciences industry.
• Understanding of regulatory compliance related to healthcare data (HIPAA, GDPR, etc.).
• Familiarity with interoperability standards such as HL7, FHIR, and EDI.

We are looking for a CRM / Retention Analyst to support our CRM and Retention teams with data-driven insights and identify growth opportunities for LTV and player retention through behavioral and communication performance analysis.
 

HOW YOU WILL MAKE AN IMPACT:
 

• Analyze key retention metrics: FTD → repeat deposits, churn rate, retention cohorts, LTV, ARPU/ARPPU, deposit frequency.
• Build and maintain analytical reports and dashboards for CRM campaigns, player segments, and promotions.
• Evaluate the effectiveness of CRM communications (Email, SMS, Push, In-App, Onsite) including open rate, CTR, and deposit conversion.
• Conduct cohort and behavioral analysis by GEO, acquisition source, player type, and deposit patterns.
• Support player segmentation (RFM, deposit segments, churn segments, VIP logic).
• Design and analyze A/B tests for CRM campaigns.
• Identify insights and opportunities to improve retention, player lifecycle, and revenue.
• Analyze player activity, sessions, games, and content performance to understand impact on retention.
• Provide data-driven insights and recommendations to CRM, Product, and VIP teams.
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

• 2+ years of experience as a Data / Product / Business Analyst
• Strong SQL skills
• Experience with BI tools (Power BI, Tableau, Looker, Metabase, or similar)
• Understanding of key product analytics metrics (LTV, ARPU, ARPPU, churn, cohorts)
• Experience with retention and cohort analysis
• Ability to work with large datasets
• Ability to translate data into clear business insights
• Experience with A/B testing or CRM analytics is a plus
• Experience in iGaming / betting / gaming / fintech / subscription products is a plus
   

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are looking for a Project Manager who acts as a true Project Owner — a leader fully responsible for project performance, client satisfaction, and team success.
This role combines strategic thinking, operational excellence, and the ability to turn insights into measurable results.

Key Responsibilities:
Day-to-Day Operations & Performance Management

• Ensure consistent and high-quality delivery of project KPIs.
• Analyze operational data, identify performance gaps, and develop and implement improvement plans.
• Lead the project team, taking full responsibility for both external results and internal operations.
• Manage workforce planning: recruitment, training, scheduling, and resource allocation.
• Oversee project financials — control budgets, ensure cost efficiency, and prepare reports for internal and client use.
• Maintain clear and timely communication within the team and with stakeholders.

Client Relationship & Partnership

• Act as the primary owner of the client relationship — not only participating in, but leading and facilitating strategic meetings, Weekly/Monthly Business Reviews, and regular syncs.
• Build trust-based, partner-level relationships with key decision-makers.
• Proactively manage client expectations, identify risks, and ensure Key Client Satisfaction through transparency, reliability, and continuous improvement.

Strategic Management & Development

• Define and execute the long-term project strategy, fully aligned with client goals and company vision.
• Identify and implement opportunities for scaling, process optimization, and innovation.
• Translate strategic goals into actionable roadmaps with measurable outcomes.
• Anticipate operational challenges and design preventive actions to ensure sustainable delivery.

Cross-functional Leadership

• Collaborate effectively with internal departments — Operations, Training, QA, IT, and People teams.
• Ensure alignment and smooth communication between client and internal teams.

• Promote a culture of ownership, accountability, and continuous improvement across the project.

   

Requirements:

• 2+ years of experience as a Project Manager, Delivery Manager, or similar role in customer support, e-commerce, ride-hailing, or delivery projects.
• Proven track record of owning project results and managing large-scale operations.
• Strong analytical mindset and ability to make data-driven decisions.
• Excellent communication, negotiation, and leadership skills.
• Confident user of MS Power Suite (Excel, Power BI, PowerPoint, Teams, etc.).
• English — Fluent / Advanced level (verbal and written) — communication with a British decision-maker and key stakeholders.