Jobs at Djinni

✨ Join Win Media as a Account Manager – Make Every Player Feel Like a Star! 
 

At Win Media, we believe that success in iGaming is built on strong relationships 🎯. Our Account team ensures that the most valuable players feel appreciated, understood, and engaged. If you’re empathetic, detail-oriented, and passionate about delivering top-class service — this role is for you!
 

📌 About the Role
We are looking for a dedicated Account Manager (evening & weekend shifts) to join our team. 🕕🌙
Your mission will be to keep our players happy, loyal, and profitable through personalized communication, proactive care, and exceptional service.

Schedule: Shift-based
Location: Fully remote 🌍 or Warsaw office 🏙️
 

🛠️ Responsibilities

📧 Handle daily written communication with players (email, WhatsApp, Telegram)
💌 Write at least 40+ personalized messages per day to maintain strong connections
🎯 Achieve KPIs for VIP Retention, Avg. Deposit Count, Avg. Deposit Sum
🔄 Reactivate inactive players and build long-term loyalty
🤝 Collaborate with Support and Payments teams to resolve VIP issues quickly
📝 Maintain daily reports on activities and results
 

✅ Requirements
🌍 2+ years in Customer Support / Account Management OR 1+ year as a VIP Manager
🎲 Experience in the iGaming / Casino industry is a must-have
🗣️ Advanced written English
➕ German or French language skills are a huge advantage and will increase salary
🧠 Strong emotional intelligence: ability to handle negativity, show empathy, and adapt communication style

👤 The Ideal Candidate

Has prior experience as a VIP Manager or Customer Support in online casinos
Fluent in English (Advanced) and ideally one more language (German/French) 🌍
Empathetic, responsible, hardworking, with excellent communication and problem-solving skills
Understands casino mechanics, including bonus systems 🎲
Thrives in a fast-paced, player-first environment

🎁 What We Offer

👥 Join a professional team with a strong vision and support system
🚀 Career growth with the potential to lead the VIP Department in the future
🏙️ Flexible work setup: remote or from our Warsaw office
🌴🤒 Paid vacation and sick leave
💻 Modern equipment to ensure smooth workflow
🎉 Fun company culture with gifts for holidays and birthdays

✨ Let’s win together with Win Media! ✨

QA Madness is a European IT service company that focuses strongly on QA and cybersecurity. The company was founded in 2013 and is headquartered in Poland.

Currently, we are searching for an experienced General QA Engineer to become a great addition to our team. Our client is looking for a General QA Engineer for the aviation project. You will play a key role in the development of an automation framework following best practices.
 

Must have good communication skills in English.

Work type: Remote.
Technical level: Middle.
Job category: QA.
Project: Aviation project.
English level: Upper-Intermediate.

 

Responsibilities:
— Execute automation test suite and analyze/report results;
— Manual testing with existing test cases;
— Plan and describe test scenarios for future automation in cooperation with colleagues;
— Implement new automation tests;
— Participate in team meetings to discuss task implementation details from a QA perspective;
— Create detailed testing documentation to grow the internal knowledge base;
— Search and try new testing solutions that can bring benefits;
— Be part of a full-stack development team;
— Look for new approaches in automation and apply best practices.

Required Skills:
— 2+ years of experience working with Manual and Automation testing;

— General knowledge and practical experience writing web automation using JavaScript;
— Strong proficiency in TypeScript and experience with testing frameworks such as Playwright and WebDriver.io;

— Experience with web testing frameworks and tools;

— Understanding of software development processes, stages, concepts, and methodologies of Quality Assurance;

— Experience in test case development, execution and maintenance;

— Experience with CI/CD tools;

— Strong analytical and diagnostic skills, attention to detail;

— Willingness to ask for help from colleagues and to help others;
— Knowledge and experience working with Appium for Mobile Automation;
— Upper-intermediate English level.

What We Offer:
— Competitive salary in USD or EUR and good compensation package (reviews on demand to ensure your compensation reflects your growth and impact);
— Corporate English courses with native speakers;
— Remote work opportunity;
— Flexible work schedule (Enjoy the freedom to start your 8-hour workday at a time that fits your schedule best, anytime between 8 a.m. and 11 a.m.);
— The ability to focus on your work: a lack of bureaucracy and micromanagement (no tracking tools).

Steps of the interview process:

STEP 1: Send your resume and complete the questionnaire.
STEP 2: Go through the screening interview with a Tech Recruiter.
STEP 3: Interview with technical specialists.
STEP 4: Interview with a client.
 

Please note, that this job is a full-time position, and it is relevant only if you meet all requirements. Any candidate who fails to meet the requirements will not be considered for the job.

*I give consent to the processing of my personal data uploaded via the form under the terms and conditions of QA Madness Privacy Policy (Processing of Candidates Personal Data).

About Sunvery:

Sunvery specializes in providing recruitment & outstaffing services. Our team of experienced recruiters use a recruitment approach based on the ideal combination of technology and human creativity, which we implement at every stage of the process. We pay close attention to every detail to ensure our clients meet their hiring goals and have the best possible recruiting experience. Ensuring the full cycle of the recruitment process, from reviewing CVs, conducting interviews, and providing timely and constructive feedback. Collaborate with hiring managers to formulate and implement effective recruiting strategies to identify and attract top talent.

The Recruiter builds and maintains a strong pool of potential candidates by regularly reaching out to current connections and proactively seeking new talent. Provides a proactive approach to talent acquisition. Identifies and implements innovative methods to increase the efficiency and effectiveness of the hiring process. Strives for continuous improvement in hiring results.

Serves as a representative of the company’s corporate values throughout the hiring process. Ensures these values are upheld and promoted in all interactions with candidates and external partners.

Key success indicators/attributes:

• We’re open to candidates with no IT recruitment experience or those with ut to 1 year of experience;
• Upper-Intermediate level of English;
• Ability to negotiate with clients;
• Understanding of technological terms;
• Knowledge of search techniques (Boolean Search, LinkedIn, Djinni, DOU, X-ray, etc.);
• Cold outreach of candidates, including the ability to write personalized messages and high-quality templates for mailings;
• Analytical mindset, ability to focus, and the ability to set priorities;
• Desire to learn, Orientation on the result, Problem-solution mindset;
• Willingness to leave the comfort zone.

Will by plus:

• Work with foreign markets (USA, Europe etc.);
• Work with different tech stack positions and seniority;
• Understanding of SDLC.

What we offer:

• Base salary;
• An environment where freedom of thought prevails, initiatives are born, and bureaucracy is absent;
• A welcoming team atmosphere;
• 18 days of annual vacation.;
• 10 sick leave  days;
• Apple hardware — MacBook Pro;
• Compensation for professional training (courses, conferences, English classes, etc.);
• Opportunity for job shadowing and mentorship from senior team members & Team Lead;
• Unlimited online training tools from Sunvery Library;
• Weekly one-on-one and group meetings with your TeamLead;

What you will do:

• Manage full cycle of the recruitment process and collaborate with hiring managers to develop and execute an effective recruiting strategy;
• Build and maintain a pipeline of new candidates and nurture the existing ones on a regular basis;
• Sourcing through professional networks, databases, referrals, job sites, etc. to engage top talents;
• Proactively identify and implement new methods to improve the efficiency and effectiveness of the recruitment process;
• Maintain accurate and up-to-date records of candidates in the applicant tracking system (ATS).
• Support candidates throughout the entire recruitment process, from initial contact to the end of the candidate`s trial period.
• Develop and maintain strong relationships with external partners and represent our company.

Inception-1 is a product company that creates AI-driven B2C products designed to help people feel more connected and less alone. Our mission is to build meaningful digital experiences that blend technology with empathy — and to prove that technology can be both human and transformative.

We’re now looking for a Lead Product Designer to take ownership of design direction and impact across one of our flagship AI products.

This role is a mix of hands-on product design, strategic thinking, and leadership. You will shape user experience end-to-end, influence product decisions, and help scale design practices in a fast-growing AI environment.

What you’ll do:

• Own end-to-end product design for an AI Social Discovery product (web & mobile).
• Define and evolve UX/UI vision aligned with product strategy and brand.
• Design user flows, wireframes, prototypes, and high-fidelity interfaces.
• Improve existing solutions using analytics, user feedback, and A/B test results.
• Partner closely with Product Managers, Engineers, and Marketing to turn ideas into shipped features.
• Drive design decisions based on business goals, user needs, and data.
• Conduct UX research, usability testing, and competitive analysis.
• Mentor designers (or prepare the ground for scaling the design team).
• Mentor and support designers, helping them grow professionally and improve design quality.
• Participate in hiring and onboarding new designers (interviews, portfolio reviews, feedback).
• Set design standards, processes, and best practices for the team.
• Act as a design leader and advocate in roadmap planning and product discussions.

What we are looking for:

• 4+ years of experience in product design, including ownership of complex digital products.
• Experience in a Lead / Senior role with mentoring or team ownership.
• Strong hands-on experience with Figma (mandatory); Adobe Creative Suite is a plus.
• Deep understanding of UX principles, interaction design, and responsive design.
• Ability to translate ambiguous requirements into clear, scalable design solutions.
• Experience collaborating closely with engineers and product managers.
• Strong communication skills and the ability to give and receive structured feedback.
• Product mindset with a focus on outcomes, not just visuals.

Nice to have:

• Experience building or scaling design teams.
• Hands-on experience with design systems at scale.
• Experience working with analytics tools (Amplitude, GA, Hotjar, Mixpanel).
• Background in AI-driven, growth-focused, or experimental products.
• Experience in high-velocity startup or scale-up environments.

Please note: due to the high volume of applications, we can only respond to candidates selected for the next stage. If you don’t hear from us within a week, please assume your application won’t be moving forward this time, and we’d love to see you apply for future roles!

UITOP, a design & development team, is seeking an experienced Full Stack Developer. We help B2B SaaS products feel simple, modern, and easy to use. In this role, you’ll play a key part in building and optimizing complex systems, acting as a technical partner for our clients. 

Requirements

• 3-4 years of experience as a Full Stack Developer, specifically with React.js and Node.js
• Strong expertise in TypeORM, Webpack, PostgreSQL, and Redis
• Proficiency with Express.js or NestJS for building scalable systems that can handle complex ERP business logic.
• Apply your experience in building SaaS or data-heavy applications, including CRM/ERP.
• Deep knowledge of Material-UI (MUI) and RESTful API design. 
• Upper-Intermediate English (B2) for effective communication and technical discussions. 

Work on SaaS and data-heavy systems, diving deep into business logic from day one. Act as a true technical partner for the client by asking the right questions and shaping smart, clear solutions with real influence on technical and product decisions.

Benefits

• Competitive salary with regular performance and salary reviews. 
• Working with complex large-scale SaaS projects, from 6 months.
• 18 working days of vacation and 10 sick days.
• 50% coverage of English and professional courses.
• Financial compensation of coworking 100% (during blackouts).
• The opportunity to influence the project with your decisions. 

Flexible work schedule, remote.

We’re excited to meet someone who shares our vibe. If this sounds like your next big challenge, let’s chat! 

About the project

We are working on a web product in the [fintech / SaaS / e-commerce / internal tools] domain.

This is a live product with real users — no sandbox tasks and no legacy nightmares. We’re looking for a junior developer who wants to grow, not just “close tickets”.

Responsibilities

• Develop and maintain backend services in Python
• Build and support REST APIs
• Work with databases
• Fix bugs and participate in code reviews
• Gradually take ownership of small modules and features

Requirements

• Solid Python fundamentals
• Understanding of OOP
• Experience with Django or Flask (FastAPI is a plus)
• SQL experience (PostgreSQL / MySQL)
• Understanding of REST principles
• Git for daily work
• English level sufficient to read technical documentation

Nice to have

• FastAPI
• Docker (basic level is enough)
• Celery / Redis
• Writing tests (pytest)
• Commercial or strong pet-project experience

What we offer

• Real mentoring from Middle / Senior developers
• Reasonable tasks and realistic deadlines
• Flexible working hours
• Remote work
• Paid vacation
• Clear growth path to Middle level

Overview:
We are looking for an experienced Senior Flutter Engineer to continue the development and optimization of cross-platform applications for mobile and embedded Android devices. This role focuses on delivering high-quality UI/UX, improving application performance, and refining developer workflows. You will collaborate closely with designers, architects, and backend engineers to implement robust, user-centric features using modern tools and best practices.

Responsibilities

• Develop and optimize Flutter-based applications for mobile and embedded Android platforms;
• Implement performant, maintainable UI/UX features based on product and design requirements;
• Integrate secure RESTful APIs, including client-side certificate authentication;
• Enhance integration with existing video streaming infrastructure, with a focus on UX quality and performance;
• Apply modern Flutter development practices such as state management, hot reload, and automated testing;
• Collaborate with cross-functional teams to ensure seamless integration with backend services and CI/CD pipelines.

Requirements

• 5+ years of professional experience in software development, with strong focus on Flutter;
• Proven experience building Flutter applications for mobile and embedded Android devices;
• Strong knowledge of Dart, Flutter widgets, state management solutions, and performance profiling;
• Hands-on experience integrating secure APIs over HTTPS, including client-side certificates;
• Experience working with modern developer tooling, automated testing frameworks, and CI/CD pipelines;
• Exposure to video streaming SDKs and multimedia-focused UX optimization is a strong plus;
• Bonus: Experience with AR features, Bluetooth/Wi-Fi communication, or e-commerce platform integrations.

Overview:
We are looking for a Senior Backend Engineer to lead the development of core backend services within a modern microservice infrastructure that powers mobile and embedded clients. This is a senior, hands-on role with architectural ownership, ideal for an engineer who enjoys building scalable distributed systems, designing secure and reliable APIs, and mentoring other developers. You will drive technical decisions and collaborate closely with architects, frontend engineers, and product teams to deliver future-proof backend solutions.

Responsibilities:

• Lead the design and development of backend services using Java in a Docker/Kubernetes-based environment;
• Drive architectural improvements and establish backend best practices across the platform;
• Design, implement, and optimize event-driven systems based on Kafka;
• Build secure, scalable RESTful APIs for internal and external consumers;
• Design and query complex data models using PostgreSQL, with strong focus on performance and reliability;
• Collaborate closely with frontend and product teams to deliver features end-to-end, from concept to production;
• Ensure system reliability and observability through logging, tracing, and monitoring;
• Enable integrations with data pipelines and ML-powered services as part of data-driven and AI initiatives;
• Mentor junior engineers, conduct code reviews, and support team-wide technical growth.

Requirements

• 5+ years of professional experience in backend development within microservice and cloud-native environments;
• Strong production experience with Java (e.g., Spring Boot or similar frameworks);
• Python experience is a plus, especially for data pipelines, ML integration, or scripting tasks;
• Deep understanding of:
  • Kafka and event-driven architectures;
  • PostgreSQL, including advanced schema design and query optimization;
  • Secure API design and implementation (OAuth2, HTTPS, mTLS).
• Hands-on experience with Docker, Kubernetes, and CI/CD pipelines in production;
• Proven ability to lead cross-functional technical initiatives and make architectural decisions;
• Demonstrated experience mentoring or guiding less experienced engineers;
• Exposure to video streaming backends or media platforms is a plus;
• Strong interest or background in ML- or data-driven applications;
• Bonus: Experience with observability stacks (e.g., Prometheus, Grafana) or real-time analytics systems.

Our company is looking to hire DevOps Engineer. This is a full-time position that is 100% remote with no geographical restrictions.
 

About the company

codeIMPL was launched in 2018 with a large knowledge and experience in mobile development. Since that we help businesses and individuals establish their presence on any modern device and platform — mobile, web, etc.

Our clients are large worldwide companies, that develop important and significant solutions in FinTech, Blockchain, DeFi, Health & Fitness, Gambling domains.

In codeIMPL we use modern, innovative technologies and approaches that allow us to support any solution and provide the foundation for its future scaling and enhancement.
 

About the product

You’ll be joining a project in the FinTech domain — a modern social trading platform that connects users, traders, and financial instruments into one convenient ecosystem. The platform is already in production and enables users to trade, follow strategies, and engage with others in a secure and transparent environment.
 

Responsibilities

• Work across teams to ensure high productivity, reliability, and scalability of applications.
• Develop metrics and KPIs to quantify product quality and engineering efficiency.
• Design & develop CI/CD pipelines & ensure source code control management.
• Perform architectural/code review & validation, code deployment, etc in phased releases.
• Provide suggestions for potential projects that can bring impactful results.

Requirements

• Experience as DevOps 3+ years.
• Working experience with Kubernetes, Terraform, Helm, Docker.
• Expert experience of: CI/CD tool GitHub Actions, Cloud AWS platform.
• Expert understanding of Proxy servers.
• Cloudflare will be a plus.

Will be a plus:

• Proficiency in general-purpose programming languages like Python.
• Experience with Node.js ecosystem (React, Typescript, large libraries, etc.)

We offer

• Full-time remote job.
• Work with professional team and friendly atmosphere.
• Minimum of bureaucracy.
• Paid annual leave.

United Tech is a global IT product company shaping the future of real-time social connection. With millions of users across North America, Europe, LATAM, and MENA, we build next-gen mobile and web apps for live-streaming and social networking. Our platforms enable connection at scale fast, interactive, and deeply engaging. The market is projected to exceed $206B by 2030, and we are already leading the evolution. Founded in Ukraine, scaling worldwide
 

About the product: Our streaming app, launched on iOS in 2021 and Android in 2023, connects like-minded people in a safe and welcoming space. Designed for the USA and Tier-1 markets, it offers a sleek, intuitive user experience with high-quality video without any ads! You will work on fresh, exciting features in a fast-paced environment.

With Scrum methodology guiding our processes and a supportive, responsive management team, you will find a dynamic space where your ideas can thrive. We’ve proven our resilience by adapting to remote work without missing a beat. Сome help us take things to the next level!

In this role, you will

• Perform manual testing of backend services using API tools and databases
• Execute smoke, sanity, regression, and functional testing of iOS and Android applications
• Create and maintain test documentation including test cases, checklists, and bug reports
• Investigate bugs, analyze root causes, and collaborate closely with developers and product teams
• Test internal products such as admin panels and operational tools
• Participate in Scrum processes and work within SDLC practices
• Contribute to improving testing speed, quality, and overall QA processes

It’s all about you

• 2+ year of experience in manual backend testing using API tools and databases
• Hands-on experience with cross-platform testing on iOS and Android
• Confident use of proxy debugging tools such as Charles, Fiddler, or Proxyman
• Experience with test management systems like Qase, TestRail, or similar
• Practical experience working with MongoDB

Would be a plus:

• Understanding or hands-on experience with A/B testing
• Experience with marketing-related testing scenarios
• Familiarity with Android Studio for testing and debugging

What we offer

Care and support: 

• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Maternity recovery support allowance
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine
   

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule 
• Modern equipment or depreciation of your own tools
   

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events
   

Hiring process

• Intro call
• Technical interview
• Test Task
• Final interview
• Reference check
• Offer

We are seeking a Lead Generation Specialist to drive outbound lead generation for our product offerings (AI agents and SaaS). This role owns the full sales development cycle, from lead creation through SQL delivery, and works closely with Sales, Marketing, and Events. The SDR will also support pre-sales activities, including qualification and participation in sales calls when needed.

This is a results-driven role with direct impact on revenue and clear performance-based upside.

Key Responsibilities

• Drive outbound lead generation for services-based offerings
• Independently research, create, and manage outbound lead list
• Execute multi-channel outbound campaigns using Reply.io or Clay (email and LinkedIn)
• Apply GTM and ABM strategies across NA and EMEA markets
• Qualify leads and generate SQLs for the Sales team
• Track and manage all leads, activities, and pipeline stages in HubSpot
• Working with Events and supporting Marketing based outbound activities
• Support event-related outreach, follow-ups, and pipeline acceleration
• Maintain strong understanding of service positioning, value propositions, and buyer needs

Required Qualifications

• 3–5+ years of B2B outbound sales development or lead generation experience
• Proven ability to self-source and qualify outbound leads
• Experience supporting or selling services-based offerings
• Strong understanding of GTM and ABM execution
• Hands-on experience with Reply.io or Clay as the core outbound tool
• Solid working experience with HubSpot (all sales activities executed within HubSpot)
• Excellent written and spoken English (business-level or higher)
• Strong organization, ownership, and follow-through
• Nice to have: Experience working with Cience or similar companies

Shared Expectations

• SDR is responsible for creating and managing their own leads
• All sales and lead generation activity must be executed entirely within HubSpot
• Lead researcher support can be added if required
• Strong ownership mindset and accountability for SQL quality and conversion

• Willingness to collaborate cross-functionally and adapt as GTM evolves

   

What we offer:

• Access to Tools & Resources: Well-defined PDP (Personal Development Plan) and PIP (Personal Improvement Plan) policies.
• Education Budget: Dedicated budget for courses, certifications, and professional development
• Bintime Academy: Internal university for professional development
• Reliable Infrastructure: Starlink internet, generator, and a comfortable workspace to ensure uninterrupted work.
• Team Budgets: Dedicated resources for team initiatives, training, and collaboration.
• Medical Insurance: Coverage within Ukraine.
• Mental Health Support: Access to psychotherapy sessions via Pleso.
• Individual English Lessons: To enhance your language skills.
• Work-Life Balance: Generous vacation and sick leave policies.
• Corporate Events: Regular team-building activities and company events.

We are looking for a Software Architect to join our teams!

📌 Requirements
— Experience as a Software Architect for 4+ years;
— Commercial development experience 7+ years;
— Experience in building high-performance systems;
— Experience in designing microservice systems with the principles of fault tolerance, horizontal scaling, and high availability;
— Application of TDD/EDD/DDD/12-factor app practices;
— Expert knowledge of industry-recognized reference architectures, architectural patterns, and styles (SaaS, SOA, N-Tier, Layered Architecture, MVC, Client-Server, Message Bus, etc.);
— Strong system design skills;
— Practical knowledge of containers (Docker, Kubernetes);
— Experience DBA(SQL/NoSQL) and messaging services (Kafka, NATS, etc.);
— Data structure(protobuf, JSON, etc.);
— Design of schemes UML2.0/C4 model;
— Working with cloud providers such as GCP/AWS;
— Estimation and scope decomposition;
— Expert knowledge of design, coding, unit testing, and configuration management best practices;
— Expert knowledge of development tools, libraries, and frameworks;
— English language, B2+.

⭐ Will be plus:
— Experience as a Technical Lead for 2+ years;
— Experience in GitOps, Terraform, Helm/ArgoCD;
— Experience in game development;
— Experience in modern frontend development;
— Observability stack (Grafana);
— Computer since grade;
— Knowledge of software quality metrics (Loose coupling, cyclomatic complexity, code coverage, etc.);
— Continuous learning and self-development.

💭 Soft Skills:
— Responsibility;
— Sociability;
— Proactivity;
— Self-organization.

📌 Responsibilities:
— Evaluation and clarification of incoming functional business requirements from customers and business analytics in specification format;
— Creation of technical specifications following functional business requirements;
— Building of services and infrastructure architecture according to technical specifications;
— Control of compliance of new solutions to the general architecture;
— Technical risks evaluation for services performance and infrastructure, and potential solutions development for mitigation;
— Services and infrastructure evolving and optimization;
— Performance, security, and stress testing planning and supervision found vulnerabilities and issues resolving;
— Architecture and technical solutions presentation and discussion with technical Leads and members;
— Supervision of technical solutions compliance to project requirements;
— Maintenance of technical documentation and development regulations;
— Requirements analysis, technical design, scope decomposition, and estimation with the technical teams;
— New projects and services of the company evaluation for compliance with the existing regulations and methodologies;
— Mentor development team members and Senior technical staff in the architecture area;
— Establishment and development of new technological practices for the company.
 

Tiger Finder is a new influencer discovery product developed by YouScan. 

We’re looking for our first Customer Support Manager to own support for a new B2B SaaS product from day one and help shape how customers interact with it. 

With the product’s growth, this role may evolve toward a Product Manager–type position or a CS team lead role.

What you’ll do

• Handle customer inquiries via chat and email, focusing on real outcomes, not canned replies.
• Investigate issues, reproduce them when needed, and pass clear, validated reports to the Product team.
• Collect and structure feature requests and recurring feedback.
• Follow up with customers once issues are resolved or feedback is received.
• Become a product expert as Tiger Finder evolves and take part in feature testing and early releases.
  
   

What we’re looking for

• 2+ years of experience in Customer Support in a B2B SaaS product – working with real users, not just tickets. (not technical support)
• Experience in building a support department from scratch.
• Strong English (Upper-Intermediate+) for written and spoken communication.
• Ability to quickly understand new problems and find answers independently.
• Clear thinking and structured communication – you can explain issues without noise.
• High empathy and a calm, professional tone with customers.
• Comfortable working independently and taking ownership.
• Experience with tools like Intercom, Zendesk, HubSpot, Notion, Slack, Amplitude is a plus.
• Experience working with international, English-speaking customers.
• Location - Ukraine (Kyiv)!
  
   

What we offer

• A chance to build support processes from scratch for a new product.
• Close collaboration with Product and direct influence on what gets built next.
• Structured onboarding, and cutting edge tools (including AI) for work.
• Unlimited paid vacation and sick leave.
• Hybrid work mode (Kyiv office/home).
• 4-day workweek during the summer.
• A well-established B2B SaaS company with a strong culture and market reputation.

We are helping to find an AI Automation Engineer for our client (startup — A performance marketing and traffic arbitrage team focused on scaling marketing campaigns using AI automation).

For this role, we’re looking for someone with 3+ years of continuous experience with AI products (e.g., AI agents) that have been released to production.

The company is creating an AI product and you can take part in its development.
 

Key Responsibilities:
 

• Develop and maintain AI agents capable of task execution (not just RAG/chatbots).
• Scale AI solutions from initial R&D to a stable production environment.
• Integrate LLMs (GPT, Gemini) with external tools like Jira, Slack, and advertising APIs.
• Optimize agent decision-making logic and error handling for live use.
  
  Technical Requirements:
   
  • 3+ years of professional experience in AI, ML, or Data Science.
  • Production experience: You must have released at least one AI agent-based system to production (real-world users/use cases).
  • Strong Python skills: Deep understanding of the Python ecosystem as the primary language for AI.
  • LLM & Agent Frameworks: Hands-on experience with LangChain, CrewAI, or similar, focusing on tool-calling and planning.
  • Engineering Basics: Solid experience with Docker, CI/CD, and cloud infrastructure (AWS) to ensure system reliability.
    
    Preferred Qualifications:
     
    • Experience with marketing or traffic arbitrage data.
    • Familiarity with Google Ads or Meta Ads APIs.
    • Basic knowledge of React (to better coordinate with frontend tasks).
      
      Location: Remote Ukraine, Hybrid (Warsaw) | Full-time
      Contract Duration: Long-term

Our partner is an innovative technology company specializing in the development and implementation of cutting-edge solutions in embedded systems and radio frequency (RF) engineering.

We are looking for an experienced C++ Software Engineer. 
 
In this role, you will be responsible for developing and maintaining sophisticated software systems. Your work will involve integrating various machine learning / computer vision components into a system running on the edge device, ensuring high performance, reliability, and real-time capabilities. 
 

Responsibilities

• Design, develop, and maintain high-performance C++ applications and services interacting directly with hardware equipment.
• Collaborate with cross-functional engineering teams to integrate C++ software with complex systems and platforms.
• Identify, troubleshoot, and resolve software–hardware integration issues, ensuring reliability, performance, and maintainability.
• Contribute to and support sensor fusion systems and real-time data processing pipelines.

• Optimize system performance with a focus on low latency and stability under high load.

   

Requirements

• 5+ years of professional software development experience.
• Strong proficiency in modern C++.
• Solid experience with parallel and multithreaded processing of heterogeneous data with minimal latency.
• Experience with video streaming and real-time data processing.

• Strong experience working in Linux/Unix environments and tools (e.g., Git, SSH, command-line utilities).

   

Nice to Have

• Experience designing and implementing computer vision (CV) pipelines.
• Experience with Smart Home integrations and related protocols.
• Understanding of embedded systems and hardware–software interaction.
• Experience working with radio frequency (RF) equipment.