Jobs at Djinni

Requirements:

• 2+ years of experience with PHP (hands-on development).

• Solid experience with the Laravel framework.

• Knowledge of JavaScript (bonus if you’ve used ES2015+).

• Good HTML & CSS knowledge with 2+ years of experience in layout development.

• Experience with databases (e.g., MySQL, MongoDB, or others).

• Familiarity with package managers (composer, npm, yarn).

• Understanding of OOP and MVC architecture.

• English: Intermediate level (focus on written communication).

Nice to Have (but not required):

• Experience with modern tools: PHP8+, SASS, TypeScript, Webpack, Babel.

• Familiarity with version control systems like Git or SVN.

Responsibilities:

• Develop new applications, features, services, and APIs using Laravel and JavaScript.

• Create and maintain responsive, high-quality layouts using HTML and CSS.

• Stay up-to-date with new technologies, trends, and best practices in web development.

• Collaborate with team members to ensure efficient and high-quality internal processes.

• Participate in technical discussions and code reviews, applying critical thinking and contributing to the team’s growth.

• Focus on delivering clean, maintainable code with an emphasis on simplicity and usability.

What We Offer:

✔️ Stable and competitive salary with regular performance-based reviews.

✔️ Opportunities for career growth and continuous skill development.

✔️ Work on innovative projects using cutting-edge technologies.

✔️ A dynamic environment with minimal bureaucracy to focus on delivering results.

✔️ Professional bookkeeping and tax support.

✔️ Compensation for external English language training.

Why Join Us?

We’re a dynamic team passionate about creating impactful projects. At CUDEV, you’ll grow professionally while collaborating with experienced colleagues in an environment that fosters creativity, innovation, and continuous learning.
 

We’re not just looking for a Media Buyer - we’re looking for a partner who will strengthen the Google Ads direction of our fast-growing dating project.

You’re jumping on a moving train that’s already out of the station: the product is working, the metrics are growing, but it’s still young enough for you to have real impact - from strategy to profit. There will be no micromanagement or endless approvals. Just freedom, responsibility, and a stake in what you create yourself.

💼 What you’ll do:

• You will build a Google Ads direction from scratch: strategy, structure, testing, team.
• You will get direct access to analytics and budgets ($200K+/month).
• Full autonomy in strategy, creative, scaling.

• You will look for new growth points, hypotheses, creative solutions.

   

✅ What we’re looking for:

• Experience with Google Ads in the dating niche with budgets starting at $200k/month.
• Knowledge of anti-ban systems, sales funnels, compliance, and optimization.

• Entrepreneurial mindset - you create, not just “launch” traffic. Independence, responsibility, and a desire to scale results.

   

💰 What we offer:

• Base salary: $5000/month

• Transparent bonus system: 

  * $7k+ for the first 3 months 

  * $10k+ and more depending on results

• Share of equity/profit in the direction you create
• Full autonomy: no pressure on KPIs, no bureaucracy, no “manager breathing down your neck”

• Direct access to founders - quick decision-making

   

💡 Why it’s awesome to work with us:

• Work from anywhere – the format is completely remote and flexible. 
• Without bureaucracy and pointless control. We trust and value freedom. 
• The product is alive and dynamic – constantly growing, changing and opening new niches. 
• Your opinion really matters – we make decisions together. 
• A technology team that thinks in terms of the product and focuses on quality. 

• A friendly atmosphere without office snobbery, but with a lot of ideas, drive and humor 😎

   

💬 In short:

🔸 The project is on the right track, but still young enough for you to become its co-author.

🔸 We are not looking for "hands", we are looking for intelligence and motivation.

🔸 Here you will get freedom, income and a share in a business that grows every day.

We are a premier Web3 M&A and Digital Asset Marketplace bridging the gap between traditional investment banking and the crypto economy. Our platform is the go-to destination for high-stakes transactions, including full company acquisitions, secondary market deals (SAFT/Equity), and liquid token OTC.

We are currently evolving our digital presence to match our market standing—moving from a standard site to a scalable, data-driven product ecosystem.

The Role

We are looking for a Web specialist to take the reins of our web presence. This is a dual-threat role: you are part Webflow Developer (architecting CMS and layouts) and part Visual Designer (maintaining a premium brand aesthetic).

You won't just be "fixing bugs." You will be expected to research competitors, propose UX improvements, and build a site that feels more like a financial data platform (think: Flippa or ForgeGlobal) than a simple landing page.

Core Responsibilities

• Webflow Ownership: Build, iterate, and maintain the website roadmap. You are responsible for the "pixel-perfect" transition from Figma to live code.
• Advanced CMS Management: Design and manage complex Webflow CMS architectures, including multi-collection relationships, custom filtering, and dynamic templates for financial data.
• Brand Execution: Act as the guardian of the brand. Ensure every UI element, social graphic, and web component is consistent, premium, and visually aligned.
• Asset Production: Create high-fidelity branded assets in Figma for deal launches, announcements, and marketing campaigns.
• SEO & Structure: Optimize information architecture and page speed to support organic growth and content discoverability.
• AI-Driven Workflow: Proactively use LLMs (ChatGPT/Claude) to speed up development, debug custom code, and experiment with content variations.

Mandatory Requirements

• 2-4 years of experience in digital design and Webflow development.
• Webflow Mastery: Deep knowledge of the Webflow CMS, interactions, and responsive design. You should be comfortable with "clean class" structures (e.g., Client-First or similar methodologies).
• Figma Fluency: Experience building and using lightweight design systems (components, auto-layout, styles).
• Visual Taste: A portfolio that demonstrates a "clean" aesthetic.
• Self-Management: The ability to take a high-level brief and run with it without constant hand-holding.
• Communication: Strong written and spoken English.
• Tech Stack: Regular use of AI tools to enhance productivity.

Nice to Have

• Experience in the Web3, Crypto, or Fintech sectors.
• Experience supporting a company rebrand or large-scale site migration.
• Basic understanding of JavaScript for extending Webflow functionality.
• Basic video editing skills for social media snippets.

Work Arrangement & Compensation

• Remote-First: Work from anywhere.
• Flexibility: Results-oriented culture with flexible hours.
• Syncs: Must be available for two standing meetings per week in the GMT+9 evening window (mornings for Europe).

Why Join Us?

• Medical Insurance in Ukraine and Multisport program in Poland.
• Offices in Ukraine (Kyiv, Kharkiv) and Poland (Wroclaw) or Remote.
• Paid vacation, sick leaves, and official holidays.
• Legal & Accounting services.
• The company provides all necessary equipment.
• English classes and Education reimbursement.

Join ElevateOS as a Product Manager and shape the future of real estate tech! Lead full product lifecycles in a remote team building game changing solutions for property operators and residents.

Direct contract with US product company ElevateOS

Full-time Remote, B2B contract
Schedule: European business hours

About the product:
ElevateOS is a community operating system that is purpose-built for real estate developers, owners, operators and residents. We’ve built an industry-leading software suite that solves issues up and down the property technology stack, combined with professional on-site services. Our unique technology and service offering enables our customers to dramatically reduce their operating expenses while increasing their ancillary revenue. We were born in Chicago but are a fully remote company with people across six continents.

About the Position:
Product Manager at ElevateOS are responsible for overseeing the full product development lifecycle, taking early ideas from prototype through planning and development through launch and beyond.

Customer empathy is paramount to our success, which means our Product Managers are expected to quickly become experts on the Elevate solution suite as well as the proptech industry and multifamily apartment market. This role will work closely with our B2B and B2C customers to ensure we are providing value and continuously discovering new problems to solve.

This role will work closely with leadership and internal stakeholders to develop a roadmap for their product domain. You will foster relationships with sales, marketing, design and engineering to align and rally everyone around the product vision and execute the roadmap.
While you will build features and launch new products, success is measured in outcomes and validation that our customers are continuously finding value and improving their operations.
This is a remote position, and will report directly to the Chief Product Officer.

Responsibilities:
- Define the product strategy and maintain a clear roadmap for your domain
- Manage your product throughout its lifecycle from ideas to launch and continuous iteration
- Specify market requirements for current and future products by conducting market research using multiple channels supported by ongoing calls and interviews with customers and prospects
- Create and maintain a strong feedback system between customers and our sales, marketing and support teams.
- Collect and translate ideas into clear product requirement documents and technical user stories
- Work closely with our designers to build prototypes that become great user experiences
- Collaborate with sales, marketing and support to ensure our product content and messaging is clear and well-positioned
- Continuously measure product adoption and usage against KPI’s and OKR’s.

Must Haves:
- 5+ years in a product management role
- Proven track record of managing all aspects of a successful product development from idea to beyond launch
- Someone who wants to constantly learn and isn’t afraid to ask questions
- Demonstrates a high aptitude for customer empathy and ability to work with customers to gather meaningful insights
- Strong communication
- Solid design background with understanding of UI/UX principles for web and mobile, accessibility requirements and prototyping
- Familiarity with product and project management tools such as Atlassian/JIRA.

Nice-to-have:
- Experience in prop-tech systems;
- Experience with products that integrate with physical spaces;
- Experience with keyless access control systems and integrations such as Dormakaba, OpenPath, Yale, Salto, Schlage;
- Experience with Property Management Systems (Yardi, Entrata, RealPage, ResMan, etc.)
- Experience working with APIs, including reading and interpreting API documentation
- Hands-on experience with external CRM system integration.

Dataforest is seeking a QA Engineer. If you are looking for a challenging project, and a friendly, supportive team ‒ you have found the right place to send your CV.

Professional requirements:

•1+ year experience of testing web applications, in particular web applications developed with JavaScript on the frontend (React, Vue, Angular, pure JS) and REST API on the backend;

•Knowledge of software development life cycle;

•Experience in writing test documentation;

•Experience with teamwork tools such as JIRA, Confluence, Git/Bitbucket;

•Good communication skills and a positive mindset.

•Experience in an outsourcing company is required.

Nice to have:

•Knowledge in API testing using Postman;

•Experience with Stripe or other payment system;
•Experiance with Fintech.

We offer:

• Great networking opportunities with international clients, challenging tasks;

• Building interesting projects from scratch using new technologies;

• Personal and professional development opportunities;

• Competitive salary fixed in USD;

• Paid vacation and sick leaves;

• Flexible work schedule;

• Friendly working environment with minimal hierarchy;

• Comfortable, spacious and well-equipped office in the city center;

• Team building activities, corporate events.

Dataforest is seeking a QA Engineer. If you are looking for a challenging project, and a friendly, supportive team ‒ you have found the right place to send your CV.

Professional requirements:

- 1+ year experience of testing web applications, in particular web applications developed with JavaScript on the frontend (React, Vue, Angular, pure JS) and REST API on the backend;

- Knowledge of software development life cycle;

- Experience in writing test documentation;

- Experience with teamwork tools such as JIRA, Confluence, Git/Bitbucket;

- Good communication skills and a positive mindset.

- Experience in an outsourcing company is required.

Nice to have:

- Knowledge in API testing using Postman;

- Experience with Stripe or other payment system;
- Experiance with Fintech.

We offer:

- Great networking opportunities with international clients, challenging tasks;

- Building interesting projects from scratch using new technologies;

- Personal and professional development opportunities;

- Competitive salary fixed in USD;

- Paid vacation and sick leaves;

- Flexible work schedule;

- Friendly working environment with minimal hierarchy;

- Comfortable, spacious and well-equipped office in the city center;

- Team building activities, corporate events.

On behalf of our Client from Germany, Mobilunity is looking for a Backend PHP Developer.
 

Our Client is a company that produces and broadcasts content related to equestrian sports. With rights to broadcast the most significant equestrian sporting events all over Europe and in the USA, they are the industry’s largest content provider company for fans of equestrian sports.
 

     Soft Skills:

• Ownership: A strong sense of responsibility for features from planning to completion. Collaboration: The ability to work closely with product managers, designers, and other developers. 
• Communication: Excellent communication skills in English. 
• Autonomy: The ability to self-organize and manage your work effectively. 
• Quality Mindset: A dedication to writing clean, maintainable, and testable code. 
• Business Acumen: Understanding the business impact of your technical work. 
  
  Hard Skills:
• Backend Development: Strong experience with PHP and a modern web framework (Symfony and/or Laravel) (>6 years of experience & at least 2-3 projects). 
• API Design: Proficiency in designing, modeling, and using REST APIs. 
• Deep understanding of DDD and Code quality.
• Experience and utilizing AI as a multiplier.
• Databases: Solid experience with relational databases, preferably MySQL or MariaDB. 
• Software Architecture: Deep understanding of Object-Oriented design (e.g., SOLID Principles) and caching. 
• Testing: Strong skills in automated testing. 
• Version Control: Proficiency with Git. 
• Bonus Points: Familiarity with AWS, microservices, serverless architecture, or Go. 
  
  In return we offer:
• The friendliest community of like-minded IT-people
• Open knowledge-sharing environment – exclusive access to a rich pool of colleagues willing to share their endless insights into the broadest variety of modern technologies
• Mobilunity Medical Insurance program designed to attend our teams’ needs
• Paid vacations and sick leaves, including 5 paid days per year that don’t require a sick note
• Perfect office location in the city-center (900m from Lukyanivska metro station with a green and spacious neighborhood) or remote mode engagement: you can choose a convenient one for you, with a possibility to fit together both
• No open-spaces setup – separate rooms for every team’s comfort and multiple lounge and gaming zones
• English classes in 1-to-1 & group modes with elements of gamification

• Neverending fun: sports events, tournaments, music band, multiple affinity groups

   

  Come on board, and let’s grow together!

We’re a fast-growing startup in the social discovery space. Our product is a premium marketplace where people from all over the world connect with each other. We grow quickly because we stay close to our users and build smart, AI-driven solutions for them.

Now we’re looking for a Customer Success Specialist to help our users feel supported, safe, and valued. You will communicate with customers through calls, email, and live chat, helping them resolve issues quickly and professionally.

Why You’ll Like Working With Us

• A small but strong team of 20+ people who have already shown proven success in creating high-impact businesses.
• Tasks that go beyond standard support: you’ll work with sensitive cases and partner with Product and Development teams.
• Grow alongside a fast-scaling international company and gain deep expertise in customer success within the social domain.
• Competitive pay, recognition for your work, and a clear path for professional growth.

What You’ll Do

• Build long-term, trust-based relationships with premium, high-value customers.
• Provide empathetic, professional, and tailored support, resolving issues quickly and fairly.
• Handle sensitive escalations, including billing disputes, service concerns, and legal-related cases.
• Track and understand customers' needs to deliver personalized, proactive solutions.
• Manage multiple tasks: from priority tickets and documentation to cross-team collaboration.
• Share insights with Operations, Product, and Development teams to influence product improvements and enhance customer satisfaction.

What We Expect

Must-Haves

• Responsibility: You own the result, not just the process.
• Advanced or Upper-Intermediate English (spoken and written).
• Strong communication: empathy, patience, and active listening.
• Experience handling conflicts and sensitive situations.
• Attention to detail and ability to manage several tasks at once.
• Readiness to work night shifts and adapt to rotating schedules

Nice-to-Haves

• 2+ years in Customer Success, Account Management, or VIP Support.
• Experience with Freshdesk or similar tools.
• Background in payments, disputes, or legal cases.
• Skills in reducing churn and building customer loyalty.

What You Get

• Competitive salary with growth potential.
• Flexible schedule: 120 hours per month, including 5−6 night shifts. 3/3 schedule: Morning 07:00 - 15:00, Afternoon 15:00 - 23:00, Night 23:00 - 07:00.
• Opportunities to learn: access to our library, mentorship, and regular feedback.
• Startup vibe: less bureaucracy, more freedom, direct impact.

• Recognition and rewards for great results.

   

How We Hire

1. Test task
2. HR interview
3. Interview with Support Lead

We are a fast-growing start-up in the social discovery niche with a premium transactional marketplace that helps users around the globe connect. Our platform has already found its place in the niche by focusing on tech innovations like AI, unconventional approaches to users, and carefully built algorithms.

We are looking for a strong Customer Support Representative who will join and strengthen our team. Our well-coordinated team of 20+ professionals has successful experience in building and scaling products in the adult social discovery space.

What will you do?

The CS role is all about ensuring our users have the best possible experience and keeping our community safe. You will communicate with customers through calls, email, and live chat, helping them resolve issues quickly and professionally.

You will also work closely with our Operations, Product, and Development teams to share customer feedback and help improve the product.

What are our goals?

• Maintain high-quality customer service standards

• Support business growth and team scaling

   

You are a match if you:

• Are passionate about high-level customer service and user retention
• Can troubleshoot issues and see them through to resolution
• Are confident handling billing and account-related questions
• Communicate clearly via calls, email, and chat
• Take ownership of customer requests

• Continuously learn and improve your skills

   

What does it take to join us?

• 1+ years of experience as a Customer Support
• Strong experience in fast-paced, high-load support environments
• Advanced/Upper-Intermediate English (written and spoken)
• Proven ability to exceed KPIs and SLAs
• Ability to work with minimal supervision
• Strong multitasking and prioritization skills

• Analytical mindset and proactive problem-solving

   

Strong advantage:

• Experience in social discovery
• Experience with CRM systems (Zendesk, Freshdesk, Intercom, etc.)
• Experience handling billing or technical issues

• Sales or retention background

   

What do we offer?

• Professional growth alongside company growth
• Flexible schedule: 120 hours per month, including 5−6 night shifts. 3/3 schedule: Morning 07:00—15:00, Afternoon 15:00 — 23:00, Night 23:00 — 07:00
• Feedback-driven, open-minded culture
• Fair recognition of strong contributors
• Minimum bureaucracy, maximum independence

• Access to corporate library and professional development resources

   

Selection stages:

1. Test task
2. HR interview
3. Interview with the Support Lead

Real Estate & Facilities Organization

• Responsibilities:

  Receiving incoming calls
  Working with mail, couriers, courier services
  Management of incoming/outgoing correspondence
  Participation in the organization of guest visits
  Meeting visitors, employees, etc
  Meeting rooms management
  Ordering and issuing office supplies (incl. purcashing)
  Collection of orders and purchase of products for coffee breaks, office supplies
  Preparation of copies and scans of documents
  Preparation of printed materials
  Organization of coffee breaks and lunches during meetings
  Support of internal document flow

• Mandatory Skills Description:

  Accuracy, attentiveness, responsibility, sociability
  ability to work in a team
  ability to work in multitasking mode
  ability to work with a large amount of information
  1 year experience as a secretary or administrator in a global company

• Nice-to-Have Skills Description:

  experience of work with financial systems (Oracle/SAP)

Key requirements:

Experience:

• Proven experience in developing web applications using WebGL for at least 5 years;
• A portfolio with examples of projects demonstrating skills in working with WebGL.

Deep knowledge of WebGL API:

• Expert understanding of the low-level WebGL API and its capabilities.;
• Ability to work with shaders (GLSL) for vertex and fragment programs;
• Knowledge of the basic concepts of 3D graphics: transformation matrices (modeling, view, projection), lighting, texturing, buffers (vertex, index).

Knowledge of JavaScript:

• Excellent knowledge of JavaScript (ES6+);
• Understanding of asynchronous programming and working with DOM.

Mathematics for graphics:

• Good understanding of linear algebra and geometry required for 3D graphics.

Working with API:

• Experience integrating with RESTful API and other web services. Experience with other types of API (especially RPC) will be a plus;
• Understanding of the principles of the HTTP protocol;
• Ability to process data in JSON and other formats.

Working with version control systems:

• Mandatory knowledge of Git and experience with GitLab, GitHub or Bitbucket;
• Understanding of the principles of optimizing the performance of WebGL applications.

Knowledge of modern web technologies:

• Good understanding of HTML and CSS.

English:

• Spoken and written English at a level sufficient for reading technical documentation and communicating with the team (B1 or higher).

Additional desirable skills:

• Experience with 3D engines and libraries for WebGL (e.g. Three.js, Babylon.js);
• Knowledge of the principles of physics engines (e.g. Cannon.js, Ammo.js);
• Knowledge of the principles of shader development (GLSL);
• Experience with WebAssembly (Wasm) to improve graphics performance;
• Knowledge of CI/CD (Continuous Integration/Continuous Delivery) principles;
• Experience working in Agile teams;
• Ability to estimate deadlines and stick to them;
• Proactivity, responsibility, ability to work in a team;
• Desire to develop and learn new technologies.

We offer:

• An interesting project and non-trivial tasks that will allow us to show your professional attitude and creativity;
• Friendly team;
• Comfortable working schedule and working conditions;
• Opportunity to work remotely as well as in an office located in the city centre;
• Stable, competitive salary;
• Paid vacation and sick leaves;
• Opportunity for professional growth and career development;
• English, paid professional courses, coffee/fruits and other pluses :)

Key Responsibilities:

• Analyse and formalise requests from business and stakeholders; conduct sessions to clarify problems, goals, and context;
• Identify and decompose problems; apply techniques for information gathering and structuring (interviews, document analysis, observation, data analysis);
• Prepare and refine business and functional requirements;
• Create User Stories and Acceptance Criteria for tasks in Jira/YouTrack;
• Support the Product Owner in analysing, clarifying, and preparing requirements, as well as in managing priorities and task planning;
• Prepare and maintain up-to-date documentation in Confluence;Work with context — understand dependencies between tasks, systems, and teams;
• Participate in roadmap preparation and ensure consistency of product development plans;
• Verify the requirement implementation accuracy together with QA;
• Participate in daily stand-ups, planning sessions, and retrospectives;
• Use basic prototyping tools (e.g., Marvel, Figma, Miro) to clarify user flows and logic;
• Review final designs required for task definition;
• Collaborate with the development team to clarify implementation details;Keep the backlog and task statuses up to date.

Core Skills:

• Strong communication skills and the ability to solve problems diplomatically and build constructive team relationships;
• Understanding of SDLC, Agile, and Waterfall principles;
• Ability to formulate clear, testable requirements and Acceptance Criteria;
• Solid understanding of frontend technologies (HTML, CSS) and client-server interaction principles;
• Basic experience working with design systems and understanding how to use them to refine requirements;
• Proficiency with Jira, YouTrack, Confluence, or similar tools;
• Systemic thinking and the ability to see relationships between requirements and product goals;
• Attention to detail and strong analytical, structured thinking.
   

Additional Skills:

• Experience in fintech or trading systems will be a strong advantage (but not mandatory);
• 1–2 years of experience in IT projects (as a Business Analyst, Product Owner Assistant, or QA);
• Understanding of web platform and API principles;
• Ability to create simple diagrams (BPMN, Flowcharts, User Flows);
• Experience collaborating with QA teams.
   

Language Requirements:

• Intermediate English level for working with technical documentation and team communication.

We offer:

• An interesting project and non-trivial tasks that will allow us to show our professional attitude and creativity;
• Friendly team;
• Comfortable working schedule and working conditions;
• Opportunity to work remotely as well as in an office located in the city centre;
• Stable, competitive salary;
• Paid vacation and sick leaves;
• Opportunity for professional growth and career development;
• English, paid professional courses, coffee/fruits and other pluses :)

Required Skills
Frontend Development
JavaScript (ES6+) - understanding of language fundamentals, async/await, promises
HTML5/CSS3 - semantic markup
CSS Grid and Flexbox - ability to create complex layouts
React.js or Vue.js - one framework at basic level
Responsive design - mobile version, media queries
Backend Development
Node.js with Express.js
TypeScript - strong typing, interfaces, generics
REST API - understanding principles, creating CRUD operations
Databases - PostgreSQL or MySQL, basic SQL queries
Authentication - JWT tokens, basic security principles
DevOps Skills
Git - basic commands, working with branches, pull requests
Docker - creating Dockerfile, working with containers
Linux - basic commands, terminal navigation
Cloud Services - AWS/Google Cloud/Azure at beginner level
CI/CD - understanding concepts, experience with GitHub Actions or GitLab CI
Desired Skills
Advanced TypeScript features
Experience with MongoDB or other NoSQL databases
Kubernetes (basic understanding)
Nginx for proxying and load balancing
Monitoring and logging (Prometheus, Grafana)
Infrastructure as Code (Terraform basics)
Soft Skills
Desire to learn and grow
Ability to work in a team
English proficiency for reading technical documentation
Ability to solve problems independently
Responsibility and punctuality
Employment Conditions
Experience: 6+ months in development
Work format: remote work
Employment: full-time
Probation period: 3 months
Nice to Have
Personal projects or portfolio on GitHub
Active LeetCode/Codewars profile with regular algorithm practice
Understanding of Agile/Scrum methodologies
Experience working with version control systems in a team
Basic knowledge of testing (unit tests)
Cloud platform certifications

About the Company

International fintech project registered in the Czech Republic, operating in the crypto ↔ fiat exchange (B2C) space.
The company is building a secure and transparent service that allows retail clients to exchange cryptocurrencies and traditional currencies.

The project operates in preparation for MiCA regulation and follows EU AML/Compliance standards. All clients проходят mandatory KYC verification.

Customer Support Specialist
Location: Warsaw (office)

Responsibilities:
• Handle customer inquiries via chat, email, and ticketing system
• Consult clients regarding deposits and crypto transactions
• Support users during KYC verification process
• Monitor ticket statuses and ensure timely responses
• Escalate complex cases to Finance / Compliance teams

Requirements:
• Experience in customer support (fintech or e-commerce is a plus)
• English B1–B2
• Basic understanding of payment systems and cryptocurrencies
• Attention to detail
• Ability to work according to procedures

Nice to have:
• Experience in fintech or crypto
• Experience working with customer service platforms

Finance & Compliance Manager
Location: Warsaw (office)

International fintech project (EU), operating in crypto ↔ fiat exchange (B2C), is looking for a Finance & Compliance Manager to strengthen financial and compliance operations.

The project operates under EU AML/KYC requirements and is preparing for MiCA regulation alignment.

Responsibilities:

– Control of transaction flow (C2B)
– Monitoring of payment operations
– Communication with banks / EMI / PSP
– Onboarding of new payment solutions
– AML / KYC control procedures
– Analysis of unusual transactions (EDD / Source of Funds)
– Preparing responses to bank inquiries

Requirements:

– Experience in finance / fintech / payment systems
– Understanding of SEPA / SWIFT
– Basic knowledge of AML / KYC
– Strong analytical mindset
– English B1–B2

Nice to have:

– Transaction monitoring experience
– Experience communicating with banks and payment providers