Jobs at Djinni

Your mission:

Ensure customer success in using the platform, stable delivery, and transparent communication between customers, product, and internal teams - from API integrations to releases and product changes.
This is the role of the sole owner of the post-sale customer experience, with technical context and responsibility for execution.
 
Area of responsibility (high-level):

 

• Customers: successful use of the product and API
• Delivery: monitoring the fulfillment of agreements and tasks
• Technical part: API, integrations, documentation
• Communication: releases, changes, expectations
• Synchronization: Sales, Product, Dev, Support

 
Key Responsibilities: 

    🔹 Customer Success

 

• Be the main contact person for customers after onboarding
• Conduct customer syncs, technical demos, Q&A
• Ensure that customers achieve the expected result, not just "use the API"
• Collect and structure feedback → forward to Product
   

     🔹 API and technical aspects

 

• Explain to customers how the API works: endpoint
• Work with Postman/Swagger to verify customer cases
• Assist customers with integrations (CRM, websites, services)
• Act as a translator between the client and the dev team (without "broken phones")
• Participate in the creation and updating of API documentation
   
  🔹 Delivery and Project Management

• Synchronize with the team on client tasks
• Monitor statuses: what is in progress, what is blocked, what is ready
• Record risks, escalations, client expectations
• Ensure on-time delivery of promised functionality
• Work with Jira/Notion/backlog within delivery zones
   
  🔹 Releases, changelog, communication

• Participate in release planning together with Product team
• Prepare and communicate:
  • release notes
  • changelog
  • change announcements
• Adapt technical changes:
  • for internal teams (Sales, Support)
  • for customers (in plain language)

• Ensure that no change comes as a surprise

   

Required:

• Understanding of REST API, JSON, HTTP
• Experience working with B2B clients
• Strong written and verbal communication skills
• Ability to structure chaos

• Responsibility for results, not just the "process"

   

Will be a plus:

• Experience in SaaS/PropTech/IT
• Experience in project/delivery management
• Understanding of product cycles and releases.
   

Tools: 
 

• API: Swagger, Postman
• Delivery: Jira, Notion
• Communication: Slack, Telegram, Zoom
• CRM: Kommo / HubSpot
• Documentation: Notion
• Analytics: Google Sheets / Mixpanel (reading)

About the Role

As a Senior Business Systems Analyst, you will play a key role in defining requirements and shaping the AI-driven future of Pearl’s Analytics and Experimentation platforms. You will work closely with Analytics, Machine Learning, and cross-functional Engineering teams to ensure our data and experimentation platforms are high-quality, AI-enabled, and lean.

This role is critical for driving the adoption of AI tooling, improving experiment workflows, supporting data platform enhancements, and ensuring data quality and regulatory compliance across systems.

What You’ll Do

AI Analytics Tooling (30%)

• Evaluate and pilot AI tools (e.g., ADI Bot, Databricks Agents) and design future enhancements.
• Define adoption metrics and collect user feedback.
• Create enablement materials and promote AI-driven workflow improvements.

Experimentation Platform Support & Optimization (25%)

• Support A/B testing frameworks and validate experiment configurations.
• Partner with Analytics, Engineering, and Machine Learning to improve experimentation workflows.
• Recommend tooling enhancements and streamline experiment lifecycle processes.

Data Platform Analysis & Metadata Governance (25%)

• Evaluate and design enhancements for current data platform offerings (Google Analytics, Internal Data, PostHog).
• Promote adoption of OpenMetadata and improve metadata coverage.
• Design and track AI readiness through documentation scores, dataset lineage, and other readiness metrics.
• Work with platform teams to enforce data standards and governance.

Data Quality Support (10%)

• Review data quality audits and communicate results across teams.
• Maintain data health scorecards and identify recurring issues.
• Collaborate with engineering teams to prioritize and resolve data quality issues.

Regulatory Compliance & Requirements Management (10%)

• Translate regulatory obligations (GDPR, CCPA, etc.) into system requirements.
• Work with Legal, Security, and Data Engineering on compliance controls.
• Document workflows, maintain audit artifacts, and support periodic reviews.

What We’re Looking For

• 5+ years of experience in Business Systems Analysis and/or database analysis, including end-to-end business requirements identification and gathering.
• Ability to query, analyze, and troubleshoot datasets using SQL.
• Experience with agile software development.
• Hands-on use of AI tools within analytics or data engineering workflows.
• Basic experience with a modern software development language (Python, C#, Java, TypeScript/JavaScript).
• Strong knowledge of Experimentation methodology/platforms
• Understanding of documentation standards, lineage, data quality audits, and governance processes.
• Сonceptual thinking, analytical, and problem-solving skills.
• Strong communication skills with proven experience collaborating cross-functionally with engineers, product managers, and analytics teams.
• Desire and ability to lead, advocate for features, and make data-driven recommendations.
• Ability to thrive in a fast-paced environment and meet aggressive deadlines while managing multiple projects.
• English proficiency (at least strong upper-intermediate level).

Perks and Benefits

• Time off throughout the year (paid and unpaid)
• Professional development support and encouragement
• Resources to help improve your overall well-being
• Free JustAnswer membership

ELVTR is a premier online education platform offering live courses taught by top executives from globally renowned companies. We are dedicated to transforming the online education industry by providing elite-level education and innovative course offerings.

As we continue to grow, we are seeking a Python Developer to support our internal IT team with the maintenance, troubleshooting, small enhancements, and integrations of existing systems. This role is ideal for a detail-oriented person who enjoys clear, defined tasks and working on optimizations.

This is a full-time position.

Key responsibilities

• Maintain and troubleshoot existing internal Python-based tools and integrations.
• Optimize and refine existing code for better performance and maintainability.
• Implement minor feature enhancements and integrations between internal systems and tools.
• Automate basic workflows and eliminate manual processes.

• Support and maintain the stability and performance of backend services.

   

Initial Tasks

• Refactor the current system to ensure that the course entity is managed separately from the certificate generation logic.
• Review and analyze the core service logic for meeting bookings to identify why the available slots are showing inconsistencies across three different locations.
• Create an automation process that updates the price entity in the backend whenever there is a price change in Google Sheets, and ensure the updated price is automatically reflected in all deals within the CRM system.
• Develop an automation or script that triggers when a user unsubscribes from emails, sending this data to Klaviyo (third-party service) for tracking and management.
• Enhance the booking system to display possible meeting slots for users, even when no free slots are available, ensuring users can still see available timeslots for booking.

Requirements

• 5+ years of experience in Python development, especially in scripting and automation tasks.
• Familiarity with relational and document-oriented databases (PostgreSQL, MySQL, MongoDB).
• Comfortable working with APIs and integrating third-party tools.
• Basic understanding of code optimization and best practices.
• Ability to troubleshoot and debug efficiently.
• Self-directed, organized, and able to handle multiple small tasks effectively.

Nice-to-Haves:

• Experience with message brokers (e.g., RabbitMQ, Kafka).

• Familiarity with backend service maintenance.

   

Benefits

• Competitive compensation
• Generous vacation policy, mental health support, and wellness benefits
• Full access to ELVTR courses for continuous personal and professional growth
• A collaborative, mission-driven, and globally distributed team

Why You Should Join ELVTR

• Innovative and Positive Culture: Join a team of passionate individuals who are driven by a common vision.
• Growth Opportunities: At ELVTR, we not only believe in nurturing talent but also in providing abundant opportunities for professional development. In fact, 100% of our senior managers have been promoted to executive roles from within the company.
• A Mission You Can Be Proud of: Be part of a brand that stands for quality, innovation, and inspiring education. Be part of a company that’s changing the face of online education, connecting students with top-tier executives.

If you are a detail-oriented professional ready to contribute to a leading online education platform, we encourage you to apply. Elevate your career with ELVTR.

ELVTR is committed to providing equal opportunities and fostering a diverse, inclusive environment for all, whether you join us as an employee or a contractor.

Sourcer (with growth to Recruiter) | Softprom

Softprom is a leading Value Added IT Distributor operating across Eastern and Central Europe, the Caucasus, and Central Asia.
We work with a portfolio of 100+ global vendors, are trusted by 1,000+ partners, and are represented in 30+ countries.
Founded in 1999, Softprom provides professional services including testing, training, implementation, and technical support across the following areas:
Cybersecurity, IT Infrastructure, Cloud Technologies, CAD & Graphics, and Physical Security Systems.

We are currently looking for a Sourcer who doesn’t just want to find profiles, but aims to grow into a Recruiter and eventually manage vacancies independently within an international IT business.

What you will do

• Active sourcing using LinkedIn, Djinni, Boolean / X-ray search
• Search for technical and commercial profiles
• First contact and communication with candidates
• Building and managing shortlists
• Maintaining and updating the candidate database
• Market and talent analytics

You will work with a wide range of roles, including Pre-Sales, Solution Engineers (Cloud / Security), BDM, Sales, Marketing.

After 6–9 months, you’ll have the opportunity to move into full-cycle recruiting and manage positions independently.

Who we’re looking for

• 6+ months of experience in sourcing or recruiting
• Understanding of the IT market
• Ability to write personalized first outreach messages
• Strong motivation to grow and develop, not just “work the inbox”
• English level B1 or higher

What we offer

• A clear and transparent growth path to Recruiter
• Mentorship and ongoing support
• Exposure to international markets
• Fixed salary + performance-based bonuses
• Fully remote work format

If you want to grow into a Recruiter and not remain “just a Sourcer” forever — let’s get to know each other

At Pantera, we are on the lookout for an ambitious individual to join us as either a Trainee or Junior .NET Developer. This role is not just a job; it’s a launchpad for rapid growth within the .NET ecosystem Angular 2+. We are dedicated to nurturing talent, with the expectation that the successful candidate will evolve into a Middle Developer role in the future.

Requirements:

1. Practical experience with .NET development, demonstrating a solid grasp of programming concepts and the capacity for professional growth.
2. Knowledge or interest in front-end development using Angular 2+, React, Vue.js, or similar frameworks is a significant plus.
3. Pre-intermediate English proficiency, capable of effective written and verbal communication.
4. A strong problem-solving mindset, with the ability to work under initial guidance and progressively take on more responsibility and independence.

Responsibilities:

1. Contributing to the development of new features and enhancements using .NET 7, under the guidance and mentorship of our experienced team.
2. Engaging in debugging and optimization to ensure the high quality of our software products.
3. Active participation in team collaboration, sharing ideas and progress in English.
4. Embracing a trajectory of professional development aimed at achieving at least a Middle Developer skill level, with our full support and resources.

What We Offer:

1. This role is an exceptional opportunity for those just starting their career in software development. We provide the perfect platform to gain hands-on experience with cutting-edge .NET and Angular 2+.
2. We are deeply committed to the professional development of our team members. With us, you’ll have a clear pathway to evolve from a trainee or junior level to becoming a skilled web developer capable of handling complex projects. Our supportive environment is designed to accelerate your growth and help you advance to a Middle Developer role in the future.
3. By working in our international team, you’ll have ample opportunity to practice and improve your English language skills in a professional context. Effective communication is key to collaboration, and we encourage the use of English in our daily operations, helping you to become more confident and fluent.
4. As you grow with us, you’ll gain the skills and confidence needed to take on full responsibility for developing projects independently. We aim to nurture specialists who are not only proficient in technology but also capable of leading projects with minimal supervision, showcasing a high level of autonomy and responsibility.

Job Description

We are looking for a Quality Engineer responsible for operational quality control and release approval for production, including defect monitoring and process stability oversight within a MilTech environment.

The ideal candidate is a structured and analytical engineer with hands-on experience in industrial quality control and continuous improvement processes.

Responsibilities

-Implement and maintain process controls and equipment tolerances

-Perform operational quality checks prior to production release

-Monitor defect rates and analyze root causes

-Develop and track quality improvement action plans

-Conduct audits (LPA, 5S, manufacturing audits)

-Contribute to the development and improvement of the Quality 

Management System

-Cooperate with Production and Engineering teams to eliminate non-conformities

Requirements

-Degree in Engineering or Quality Management

-Previous experience in industrial manufacturing and quality control

-Knowledge of defect analysis and audit principles

-Practical application of 5 Why, Ishikawa, 8D methodologies

-Understanding of manufacturing processes

-Strong analytical and structured approach

-English — B1 (B2 preferred)

Hraymo creates games for the global gaming industry, with its own approach to product development, focused on delivering positive emotions and unforgettable experiences for players.

Our team of designers and developers creates modern slot games with high-quality 2D graphics optimized for desktop and mobile platforms.

We are looking for an experienced Sound Designer with proven slot game experience who will be responsible for creating high-quality audio content tightly integrated with gameplay and animation.

Responsibilities:

• Create original sound effects and music for slot game projects (reel spins, wins, bonus rounds, big wins, free spins, ambient backgrounds);
• Define and maintain the sonic identity and audio style of each game according to its theme and visual design;
• Work closely with Game Designer, Artists and Development team to synchronize sound with animation and gameplay;
• Prepare, mix, master and optimize audio assets for web and mobile platforms (formats, bitrate, file size);
• Implement and test audio in the game engine or internal tools;
• Ensure proper sound-to-animation synchronization with visual effects and UI;
• Support audio tasks during all stages of game production and live updates;

• Improve and polish audio quality based on feedbacks.

   

Requirements:

• 3+ years of experience as a Sound Designer in iGaming / slot games (must);
• Strong portfolio with slot game audio examples (SFX and music);
• Experience creating interactive audio that reacts to player actions;
• Confident use of professional DAWs (Ableton Live, Logic Pro, Reaper, Pro Tools or similar);
• Knowledge of mixing, mastering and loudness standards for web/mobile games;
• Confident knowledge of audio implementation in game engines;
• Strong understanding of sound and animation synchronization;
• Understanding of slot game UX and player psychology.
• Ability to work independently and accept constructive feedback;
• Proactive, self-driven and able to take initiative in improving audio quality and workflows;
• English level sufficient to read documentation and communicate with the team.

We Offer:

• Competitive salary fixed in EUR with regular performance reviews;
• Friendly and inspiring environment in a team of professionals;
• Freedom to express yourself and opportunities for professional growth;
• Interesting projects with invaluable production experience;
• Remote-friendly working atmosphere;
• Unlimited vacation for recovery and inspiration;
• Private medical insurance after probation;
• Flexible working schedule;
• Maternity leave;
• Wedding and newborn baby gifts.

About the project
To support the ambitious growth plans of the project and achieve upcoming product goals, we are opening a replacement position for a QA Engineer who will bring a fresh perspective and energy to the team.

You’ll join an enterprise-level web platform that serves as the analytical “brain” for a multinational telecom company. We take complex operational data and transform it into clear, audit-ready insights. It’s a high-impact project where your work directly affects how a global leader operates. 

The project has mature processes and automation, and has a strong focus on data validation and backend logic. The team is open to change, ideas, and improvements, and this is a place where your input will be heard and will have a real impact on the product.

You’ll be the only QA Engineer on the project, working closely with developers in a collaborative and supportive environment, with minimal bureaucracy and a lot of freedom in how testing is done.

Tools & Technologies:

• Web application (FE/BE)
• SQL (complex queries, joins, aggregations)
• Playwright (JS/TS)
• Databricks
• API testing tools (Postman, Swagger)
• Project Management tool (Azure DevOps)

Responsibilities:

• Perform manual testing of new and existing web application functionality
• Validate data and business logic using advanced SQL queries
• Create, maintain, and improve test documentation (checklists, test cases, reports)
• Support and gradually develop automated tests using Playwright (with mentoring available)
• Collaborate closely with developers from the early stages of development
• Participate in sprint activities, planning, demos, and product discussions
• Proactively suggest improvements to testing approaches, processes, and tools
• Use AI tools to improve testing efficiency and day-to-day work.

What we offer:

• Real influence on product quality and testing processes;
• Freedom in choosing testing approaches and tools;
• Mentorship in test automation and professional growth;
• Long-term project with future opportunities to switch between projects;
• Friendly, supportive team with open communication;
• Minimal bureaucracy and transparent processes;

• Remote or hybrid work options.

   

Expectations:

• Long-term cooperation (minimum 1 year)
• Full-time involvement (40 hours per week)
• Regular participation in team meetings and sprint ceremonies
• Willingness to grow together with the project and the company

Required skills:

• 1+ year of commercial experience in web application testing (GUI, API);
• Strong SQL skills (joins, aggregations, subqueries) - must-have;
• Basic experience or strong interest in test automation (Playwright / TypeScript);
• Understanding of software testing fundamentals, types, and levels;
• Knowledge of test design techniques and ability to apply them in practice;
• Understanding of QA processes across the SDLC;
• Basic knowledge of HTML, CSS, HTTP, JSON;
• Ability to write clear and structured bug reports and test documentation;
• English level: Intermediate+ or higher.

Recruitment stages:

• Application registration via google form;
• Technical quiz; 
• Interview with QA Lead and QA Manager;
• Interview with PM;
• Offer.

Poland only 

Our client is a leading U.S. fashion retailer, offering apparel, footwear, beauty, and home goods. It operates 350+ stores and robust online platforms, combining in-store and digital experiences.

We are looking for an experienced Senior Full Stack Engineer to join a globally distributed engineering team supporting a large-scale retail and logistics platform. The team builds, deploys, and supports software solutions focused on logistics, inventory control, and store operations, with the goal of improving efficiency and providing an excellent experience for store employees.

In this role, you will work closely with US-based engineers, product managers, and business partners, as well as international contractors.

Responsibilities

• Design and develop scalable full stack solutions
• Own features end-to-end, from implementation to production support
• Collaborate with engineering, product, and business stakeholders
• Ensure code quality through reviews, testing, and best practices
• Participate in on-call rotation and support critical systems

Skills Required

• Senior-level experience with Java & Spring Boot
• Strong JavaScript / React skills
• Experience designing and consuming REST APIs
• Advanced SQL and performance tuning
• Hands-on experience with cloud platforms (AWS preferred)
• Experience with production systems and on-call support
• Strong technical ownership and decision-making skills
• Experience mentoring, reviewing code, and leading by example
• Excellent English communication skills (written & verbal)

FAVBET Tech develops software that is used by millions of players around the world for the international company FAVBET Entertainment.
We develop innovations in the field of gambling and betting through a complex multi-component platform which is capable to withstand enormous loads and provide a unique experience for players.
FAVBET Tech does not organize and conduct gambling on its platform. Its main focus is software development.

We are looking for a Senior PHP Developer. 

Responsibilities:
 

• Build efficient, testable, and reusable PHP modules 
• Solve complex performance problems and architectural challenges 
• Actively participate in quality assurance activities including design and code reviews, unit testing, defect fixes, operational readiness 
• Experience in software development based on common agile application development methodologies, TDD/Scrum 
• Familiarity with source control (Git), bug tracking systems (JIRA), build and dependency management systems (Composer), continuous integration (GitLab), packaging and deployment (Docker) 

Requirements:
 

•  6+ years of experience in development of production applications using PHP and PostgreSQL 
•  Experience with PHP MVC frameworks 
• Integration of multiple data sources and databases into one system 
• Web service integration using technologies such as XML, SOAP, REST 
• Excellent relational database skills with PostgreSQL 
• Experience with building restful JSON web services 
• Strong knowledge of PHP web frameworks (Laravel, Symfony) 
• Build efficient, testable, and reusable PHP services 
• Write clean, well-designed, Object Oriented PHP code following industry best practices 
• Deliver accurate project requirement and timeline estimates, providing regular feedback and consistently meet project deadlines 
• Thorough knowledge of database architecture and management. 
• Design applications and database structures for performance and scalability 
• Understanding fundamental design principles behind a scalable application 
• Work with other developers and project managers to solve new and existing technical challenges
• Manage development projects from inception to completion autonomously and independently
• Participating and improving development processes and tools for other development teams 

We can offer:

• 30 days of paid vacation and sick days — we value rest and recreation. We also comply with the national holidays.
• Medical insurance for employees and the possibility of training employees at the expense of the company and gym membership.
• Remote work; after Ukraine wins the war — our own modern lofty office with spacious workplace, and brand-new work equipment (near Pochaina metro station).
• Flexible work schedule — we expect a full-time commitment but do not track your working hours.
• Flat hierarchy without micromanagement — our doors are open, and all teammates are approachable.

Job Description

Strong proficiency in Java (5+ years), including core language features, JVM internals, memory management, and performance optimization
Solid experience with enterprise Java frameworks (Spring, Spring Boot, or equivalent)
Proven experience designing and developing RESTful APIs and backend services
Strong understanding of clean code principles and best practices (SOLID, DRY, KISS)
Experience writing unit and integration tests
Experience with AWS or other cloud platforms
Experience working with relational and/or NoSQL databases
Experience using Git for version control
Experience with containerization tools such as Docker
Experience with build tools such as Maven or Gradle

Ability to work effectively within complex, distributed software ecosystems
Good spoken and written English
Strong collaboration and teamwork skills

Preferred:
Experience with Infrastructure as Code (Terraform, CloudFormation, or similar)
Experience with CI/CD pipelines and modern DevOps practices
Strong software design and decomposition skills
Ability to design scalable, maintainable, and modular software architectures

Nice-to-have skills:
Experience with TypeScript and Node.js
Experience with Android application development
Experience working with IoT, smart home, or connected device ecosystems
 

Job Responsibilities

Design and develop new voice-controlled features and extensions for smart assistant platforms
Implement backend services that enable content access, reading, and control across connected devices
Integrate new features with existing device ecosystems and libraries, ensuring reliable communication between devices
Ensure high code quality through testing, documentation, and adherence to clean code principles
Optimize performance and scalability of voice-interaction and content-management services
Troubleshoot and resolve integration and runtime issues in multi-device environments
 

Department/Project Description

The department focuses on developing solutions in network connectivity and IoT devices for one of the top-5 market leaders. The team works on projects that enable interaction between smart home devices by creating libraries that allow one device to control another. The current project involves building a versatile library for voice-operated control, enabling content to be accessed or read on one device through another, with a strong focus on clean architecture, scalability, and seamless integration within complex software ecosystems.

Since 2001, FutureLog has been creating and developing digital procure-to-pay solutions for the hospitality and gastronomy industries.  We are a world-class procurement management platform serving over 10,000 clients across 20+ countries, delivering near real-time reporting with complex data models and advanced permission structures. 
To strengthen our data and reporting capabilities, we are looking for an experienced Power BI  Engineer to support and further develop our high-load Power BI platform. 

This role combines report development, production support, data engineering, and close collaboration with product and business stakeholders. 

Key Responsibilities 

• Design, develop, and maintain advanced Power BI reports and dashboards 
• Enhance and optimize existing reports for performance and scalability 
• Support and troubleshoot high-load reporting environments 
• Design and maintain scalable data pipelines 
• Develop and support ETL processes and complex data models 
• Work closely with Product Managers and Client Support Managers to manage the support queue and align with the product roadmap 
• Maintain client expectations through Jira tickets and roadmap updates 
• Communicate report status, improvements, and delivery plans to engineering and business stakeholders 
• Contribute to structured L1/L2/L3 support processes 
• Provide effort estimations and contribute to architecture and solution design 

 Must-Have Skills & Experience 

• Strong hands-on experience in Power BI report creation, Microsoft Fabric, development, and maintenance 
• Advanced knowledge of DAX for complex calculations, measures, and performance optimization 
• Strong experience with Power Query (M language) for data transformation and modeling 
• Deep understanding of the Power BI ecosystem and toolkits (Power BI Service, Dataflows, Gateways, Deployment Pipelines, Fabric integration, etc.) 
• Experience designing and supporting high-load data pipelines 
• Solid knowledge of MS SQL for data retrieval and optimization 
• Experience with Azure infrastructure 
• Strong experience designing and supporting ETL processes and complex data models 
• Advanced understanding of permission models and access management 
• Experience working with Jira backlog management 
• Experience contributing to structured L1/L2/L3 support processes 
• Ability to provide estimations and contribute to solution design (including Fabric-driven solutions) 
• Fluent English (written and verbal communication skills are essential) 
  
  What We Offer 
• Opportunity to work on a large-scale, international platform 
• A high-impact role with ownership and visibility 
• Collaboration with product, engineering, and business stakeholders 
• Exposure to complex enterprise-level reporting and data architecture 
• A dynamic and fast-paced international environment 
  20 working days of paid holidays. 
• Paid sick leaves. 
• All necessary equipment for work. 
• Flexible working hours. 
• 300 EUR Wellness compensation annually (can be used for health insurance, education, gym, sports activities, etc.). 

Dwarf Engineering is a Ukrainian product & engineering company shaping the future of DefenseTech.
We create game-changing tech solutions that ease the work and save the lives of the Defense Forces of Ukraine, giving them the advantage they need.
Our mission is to make advanced defense technologies accessible and to deliver them faster where they matter most.

Our Manufacturing team is expanding, and we are looking for a specialist who bridges the gap between engineering and hands-on assembly. We need a problem-solver who is passionate about building, testing, and perfecting our electronic systems, ensuring they meet the highest standards of quality and reliability.

If it sounds like you:
 

• You see yourself as an engineer, not just a technician. You don’t just assemble - you analyze problems, propose effective solutions, and actively look for ways to optimize manufacturing processes;
• You are a natural troubleshooter who is energized by the challenge of diagnosing complex faults on the production line and finding the root cause;
• You thrive in a highly collaborative environment, communicating effectively with R&D, quality control, and other manufacturing team members to achieve shared goals;
• You are ambitious and genuinely curious, with a strong desire to learn new skills, master new equipment, and grow professionally within the company;
• You hold yourself accountable for the quality of your work, understanding that your meticulous attention to detail and pursuit of excellence directly impact the final product;
• You enjoy the full lifecycle of hardware production, from building initial batches to refining the final assembly workflow for scale.

Requirements/Hard Skills:
 

• Proven, high-level experience with professional soldering equipment, including excellent proficiency with both SMD and Through-Hole (THT) components in a production setting;
• Strong foundational knowledge of electronic components (resistors, diodes, transistors, etc.) and a clear ability to read and interpret electrical schematics and assembly diagrams;
• Demonstrated experience in diagnosing, repairing, and documenting faults in complex electronic devices;
• A solid understanding of technical standards (e.g., GOST, ISO) and their practical application in a manufacturing environment to ensure product quality and safety.

Will be a plus:
 

• Hands-on experience with CAD software (especially Fusion 360, AutoCAD, or SolidWorks) for reviewing models or designing assembly/testing fixtures;
• Direct experience with drone configuration software such as Betaflight, Mission Planner, or QGroundControl;
• Any experience in developing or improving assembly documentation, testing procedures, or quality control workflows.

What we offer:
 

• Work for Ukraine's victory at Defense Tech company, where your work directly contributes to strengthening our country's defense capabilities and achieving victory;
• We guarantee full official employment from day one;
• Reservation of employees from day one, subject to relevant documents;
• Flexible schedule, you can begin your workday anytime up to 12:00 PM, finishing accordingly (8 working hours + 1 hour lunch) with  1 day of work from home per week;
• You will receive a full technical setup;
• Our office is located in Kyiv (left bank).

Join us if you want your work to have a real impact!

We are looking for an experienced Quality Control (QC) Team Lead to manage and elevate the performance of our QC department. This role is crucial for ensuring the accuracy, fairness, and consistency of all evaluation and calibration processes across the Support organization.

The ideal candidate is a strong leader with excellent analytical skills, a deep understanding of quality assurance principles, and the ability to mentor and develop a high-performing team.

HOW YOU WILL MAKE AN IMPACT

1. Team Management & Development

• Lead the daily operations of the QC team, ensuring balanced workload distribution across QC Managers and Specialists.
• Support team members in reaching individual and departmental goals.
• Conduct regular 1:1 meetings, provide feedback, and perform performance evaluations.

2. Quality Assurance Coordination

• Oversee QC sample coverage across all Support teams.
• Ensure monthly KPIs are achieved (e.g., 10% coverage of total Support volume).
• Track the number of evaluated chats and maintain data accuracy in QC reports.

3. Calibration & Consistency

• Conduct regular calibration sessions to ensure alignment between team members.
• Review QC Managers’ scoring to maintain consistency and minimize evaluation deviations.

4. Training & Knowledge Base Development

• Plan and deliver training for QC Managers and Support Team Leads to improve QC and coaching skills.
• Collaborate with the L&D department to identify knowledge gaps, recurring issues, and training priorities.

5. Dispute Resolution Oversight

• Supervise and review evaluation-related disputes between agents and QC Managers.
• Ensure fair, transparent, and consistent resolution processes.
• Report dispute trends and accuracy insights to the Head of CS.

6. Reporting & Analytics

• Prepare weekly and monthly QC performance reports, including coverage, consistency, and key trends.
• Analyze recurring mistakes and recommend process improvements.

7. Process & Documentation Management

• Create and update QC guidelines, evaluation rubrics, calibration standards, and internal documentation.
• Work closely with the Head of CS and Supervisors on workflow and process optimization.

8. Tool Integration & Automation

• Research, test, and implement AI-driven and automation tools to boost QC speed, accuracy, and efficiency.
• Ensure smooth tool adoption and provide training for the QC team.
• Monitor tool performance and gather feedback for continuous improvement.

9. Cross-Department Collaboration

• Serve as the primary communication link between QC, Support Team Leads, and L&D.
• Share QC insights to support coaching quality, process enhancement, and agent development.

10. Onboarding Support (Optional)

• Assist in onboarding new QC team members and ensure they fully understand QC standards and workflows.

11. Performance Review & KPI Tracking

• Monitor individual and team QC KPIs (coverage, consistency, training completion, calibration).
• Present results to management on a quarterly basis and propose improvement plans.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 2+ years of experience in Quality Control, Customer Support QA, or a similar role.
• Proven leadership experience (Team Lead, Senior QC, or similar).
• Strong analytical skills and attention to detail.
• Excellent communication and feedback-giving abilities.
• Experience with QA tools, scorecards, calibration processes, and reporting.
• Ability to manage multiple priorities in a fast-paced environment.

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are looking for an experienced and highly motivated Product Manager to join our team. You will play a crucial role in shaping the direction and success of our products by identifying the needs of our target audience and developing innovative solutions to meet those needs.

HOW YOU WILL MAKE AN IMPACT

• Develop and own product vision and strategy aligned with business objectives.
• Create and maintain a comprehensive product roadmap with clear prioritization, milestones, and delivery timelines.
• Lead end-to-end brand and product launches from concept to go-live, ensuring smooth market entry and operational readiness.
• Coordinate cross-functional teams including development, design, marketing, retention, and customer support; define tasks, review deliverables, and control deadlines.
• Monitor and ensure high product quality across all user touchpoints, collaborating with related teams to deliver an excellent user experience.
• Conduct market and competitor research, analyze player behavior and needs, and collect feedback from customer support to define product requirements.
• Design, configure, and manage bonus mechanics and loyalty programs aimed at increasing retention and player lifetime value (LTV).
• Track and analyze product performance metrics, assess feature effectiveness, and drive continuous improvements using data-driven insights.
• Monitor competitors’ products, unique selling propositions (USPs), bonus strategies, and features to identify market opportunities and maintain competitive advantage.
• Use CMS platforms for content management, product configuration, and operational updates to ensure smooth platform functionality.
• Manage the full product lifecycle from ideation through launch and ongoing support, including resource planning, risk management, and timely delivery.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• At least 3 years of experience in product gambling companies;
• English at the intermediate level and above;
• Experience with online casino platforms;
• Understanding the regulation of markets and peculiarities of licenses will be a plus;
• Deep understanding of casino products, product metrics, bonus systems, and loyalty programs;
• Experience in creating tournaments and promotional companies.

HOW WE WILL KEEP YOU SMILING

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)