Jobs at Djinni

About GenAI Works:
GenAI Works is the world’s largest AI community, helping people and businesses discover, learn and grow in an AI-enabled world. We partner with companies such as NVIDIA, Oracle, IBM, Google, AWS and ElevenLabs to shape how AI is understood, adopted and trusted at scale.

About the role:

The Community Manager will be responsible for end-to-end management of hackathons and developer engagement initiatives. This role sits at the intersection of community building, partnerships, marketing, and event operations.

You will design compelling hackathon challenges, coordinate with sponsors and partners, recruit volunteers and mentors, support marketing campaigns, and ensure a world-class experience for participants.

This is an ideal role for someone passionate about AI, developer communities, startup ecosystems, and building global innovation programs.

Responsibilities:

• Hackathon Strategy & Program Design
  Design and manage AI hackathons from concept to execution. Develop challenge statements aligned with sponsor technologies and real-world use cases, structure competition tracks, and define judging criteria, scoring frameworks, and prize structures.
• Community Building & Engagement
  Grow and manage a global developer and AI builder community. Engage participants across platforms such as Discord, Slack, and LinkedIn, support onboarding and resources, and organize workshops, AMA sessions, and demo days.
• Sponsor & Partner Collaboration
  Work closely with AI companies, sponsors, and partners to translate their technologies into hackathon challenges. Coordinate sponsor participation in workshops, mentorship, judging, and developer resources while ensuring strong event visibility.
• Volunteer & Mentor Management
  Recruit and coordinate volunteers, mentors, and judges. Manage schedules, training, and communication to ensure participants receive timely support.
• Marketing & Promotion
  Collaborate with the marketing team on event promotion, including announcements, social media, and email campaigns. Partner with universities and developer communities to increase participation.

• Event Operations & Reporting
  Oversee hackathon operations including registration, submissions, judging, and demo day logistics. Track engagement metrics, collect feedback, and deliver post-event reports with insights for sponsors and internal teams.

   

Requirements:

• 2–5+ years experience in community management, developer relations, events, or startup ecosystems
• Experience organizing hackathons, tech events, or innovation challenges is highly preferred
• Experience working with developer communities or AI ecosystems is a plus
• Strong communication and community engagement skills
• Excellent project management and organizational abilities
• Ability to coordinate across multiple stakeholders
• Comfortable working with startups, developers, and corporate partners

• Familiarity with platforms such as Discord, Slack, Notion, Airtable, or event platforms

   

Nice to have:

• Experience in developer relations (DevRel)
• Background in AI, data science, or software engineering
• Experience working with universities, accelerators, or startup ecosystems

• Experience running global online hackathons

   

What you'll get:

• Opportunity to shape global AI hackathons
• Work with leading AI companies and startups
• Be part of a fast-growing AI ecosystem
• Flexible and remote-friendly environment
• Exposure to cutting-edge AI innovation and developer communities

If you’re a talented Data Scientist looking to be part of a fast-growing, innovative R&D team, shape the future of decision-making in business, work on cuttingedge technologies and vast amounts of global real-time data, affect billions of mobile users, and become an industry leader - then let’s talk! Start.io is a mobile data platform that enables organizations to uncover insights and make datadriven decisions that enhance strategies and drive growth. We are seeking a Senior Data Scientist to join our Data Science & Engineering team.

Responsibilities:

• Analyze large and complex data to discover hidden patterns and opportunities;
• Develop and own end-to-end highly scalable data pipelines;
• Develop state-of-the-art machine learning models, and algorithms and build solutions in monetization fields;
• Provisioning data models for real-time (online) processing;
• Shape new data products, and constantly improve the existing products;
• Collaborate with multiple teams including Product, BI, Analysts, DevOps, R&D and Marketing to lead and accomplish overall solutions;
• Oversee a complete release to production, including analyzing requirements, testing, monitoring and measuring results, multitasking, and quickly responding to critical issues.

Requirements:

• B.Sc./M.A/M.Sc. degree in Computer Science, Engineering, Math, Statistics, or other equivalent fields;
• 6 years as a Data Scientist - a strong background in ML concepts and models;
• Hands-on experience with Python, especially with data science ML libraries (regression & classification algorithms e.g. XGB or LGBM, recommendation system algorithms, etc.;
• Understanding of databases and SQL for data retrieval;
• Monitoring and alerting tools (e.g. Grafana, Kibana).

Will be a plus:

• Knowledge in the programmatic advertising landscape – DSPs, SSPs, exchanges – significant advantage;
• Experience with relational (e.g. Vertica, VoltDB) and non-relational (e.g. MongoDB) databases;
• Experience with PMML.

What we offer:

• Help and support from our caring HR team;
• 20 days of vacation;
• The exchange of experience and work with talented colleagues;
• Last but not least - valuable compensation for your efforts.

We are seeking an experienced VIP Manager to join our rapidly growing iGaming platform. This role focuses on building and maintaining relationships with high-value players through personalized communication, data-driven retention strategies, and creative promotional campaigns.

💼 Key Responsibilities

- Direct communication with VIP users via messengers and outbound calls

- Analyzing player behavior and needs to personalize offers

- Creating promotional activities and special campaigns based on segmented player requirements

- Maintaining accurate offer-tracking documents

- Collaborating with CRM, Payments, Risk and Marketing teams on VIP campaigns

- Contributing insights to improve the VIP retention strategy and product

💬 Required Qualifications

- Minimum 3+ months of experience in iGaming, in roles related to retention and VIP support

- Proven experience in chats and outbound calls (phone + messenger communication)

- Strong understanding of VIP promo offer formation (deposit bonuses, no-deposit bonuses, personal campaigns, promo activities)

- Confident user of Excel or Google Sheets for segmentation, analysis, offer tracking, and reporting

- English B2+

- Ability to work in a high-speed environment with continuous feedback loops

⭐️Key Skills

- VIP user profiling and behavioral analytics

- Promo-campaign ideation and retention offer design

- Data-driven decision making

- Spreadsheet proficiency (Excel, Google Sheets, formulas, segmentation, KPI dashboards)

- iGaming product knowledge (slots, bonuses, wagering, retention logic)

✅Why Join Us?

- Working with a new, rapidly growing global product

- Direct influence on a product that plans multi-geo expansion in Asia

- No cap on creative retention campaign design

- No micromanagement as long as KPIs and bonus budget rules are followed

For our client, we are looking for Backend/Java Developer 

Location: Hungary, (remote and occasional travel to Budapest or Budaörs)

Workload: Full-time

Language: English (Hungarian a plus)

Start: ASAP

Duration: 6 months (option of extension)

The candidate has to reside in Hungary

Your Responsibilities

•Design, develop and maintain backend services and APIs using Java

•Build scalable, secure and high-performance backend architectures

Integrate internal and external systems via RESTful APIs and messaging services

•Collaborate closely with Frontend, Product Management, DevOps and Architecture teams

Write clean, testable and maintainable code following best practices

•Participate in code reviews, technical discussions and architectural planning

Work in an agile environment (Scrum/Kanban)

Your Profile

•Several years of hands-on experience as Backend Developer / Java Developer

Strong expertise in Java (Java 11+), incl. Spring or Spring Boot

Solid knowledge in:

•REST APIs / microservices

Relational and/or NoSQL databases (e.g., PostgreSQL, MySQL, MongoDB)

Build & dependency management tools (Maven, Gradle)

Version control (Git)

•Experience with:

CI/CD pipelines (e.g., GitLab CI, Jenkins)

•Cloud environments (AWS, Azure, or similar) — a plus

Container technologies (Docker, Kubernetes) — nice to have

Strong problem-solving skills, structured way of working, ownership mindset

•Good English skills for international collaboration

About Playtech

Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leveraging its proprietary technology, Playtech delivers innovative products and services to ensure a safe, engaging and entertaining gaming experience.

As the gaming industry's leading technology company, it combines business intelligence-driven software, services, content, and platform technology to drive excellence and innovation across the sector. Read more about who we are and what we do here: www.playtechpeople.com and www.playtech.com

Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Embracing differences and maintaining transparency in our processes is the core of Playtech's overall commitment to responsible business practices.

Ready to level up your career?

Playtech Turnkey Services is looking for a proactive Business Analyst with excellent communication and problem‑solving skills.

Please note that this is a fixed-term contract of 1 year, with possibility of extension.  

Your influential mission. You will...

• Gather and analyse business requirements for ongoing and upcoming projects.
• Investigate improvement areas and propose best practice solutions.
• Work closely with the Product Owner on requirement clarification and prioritisation.
• Collaborate daily with development and QA teams to support delivery.
• Communicate with third‑party providers and internal Playtech teams to ensure smooth integrations.

Components for success. You...

• Bring 2+ years of experience as a Business Analyst in a development‑related environment.
• Have experience with mobile and web projects, including CMS‑related work.
• Communicate confidently in English (upper‑intermediate+) and Ukrainian.
• Possess strong technical skills in Atlassian tools, SDLC knowledge and Figma (user‑level).
• Additionally, bring solid experience in creating and maintaining documentation: User Stories, Use Cases, Requirements and UML diagrams.
• Are proactive, self‑organised, and capable of working independently.
• Thrive in a collaborative environment and focus on team achievements.

You'll get extra points for...

• Experience in iGaming, betting, or gambling.
• Prior exposure to QA, development, or product ownership.
• Knowledge of REST API, Firebase, testing fundamentals, JSON.

Thrive in a culture that values...

• Flexibility – supportive management, open communication, and autonomy.
• Team spirit – a friendly, collaborative atmosphere with global teammates.
• Impact – the chance to directly influence a product used by millions

Playtech Turnkey Services MWS Team

Our MWS team plays a central role in delivering scalable, high‑quality turnkey solutions across Playtech’s global ecosystem. We work closely with product, development, QA, and integration teams to ensure seamless delivery of features for major brands. Building on its daily collaboration with multiple Playtech units and support for cross‑product initiatives, the team also partners with a broad range of international iGaming operators—including key Latin American brands such as Winner and Caliente—providing exposure to complex, large‑scale ecosystems and diverse market needs.

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.

About the Role

We are looking for a talented AI Fullstack Engineer who is passionate about building real-world AI-powered products and automation solutions.

In this role, you will work on developing and integrating AI-driven tools and automation systems for enterprise clients, helping companies optimize workflows and unlock the power of modern AI technologies.

You will be involved in designing AI pipelines, integrating AI models into production systems, and building scalable web applications that leverage the latest advancements in AI development.

This is a great opportunity for engineers who enjoy combining fullstack development with modern AI tools and frameworks while working on impactful enterprise solutions.

Responsibilities

Design, develop, and maintain automation tools for enterprise clients.

Build and integrate AI-powered solutions into existing platforms and workflows.

Develop and optimize AI pipelines and automation systems.

Work with APIs and backend services to integrate AI features into client infrastructures.

Build and maintain scalable fullstack applications using modern technologies.

Collaborate with cross-functional teams to deliver production-ready AI solutions.

Technical Skills
 

Fullstack Development:

Strong experience with React for frontend development.

Solid backend development experience using Python.
 

AI / ML Knowledge

Experience using AI tools and frameworks to implement application logic and automation workflows.

Basic understanding of Machine Learning concepts and model training.

Familiarity with LangChain or similar frameworks used for building AI pipelines or agent workflows.
 

Web Development

Strong understanding of modern web development principles and architecture.
 

AI Development Tools

Experience working with Cursor or similar AI-assisted coding tools is a plus.

Since 2013, Duanex has been delivering custom software solutions for international companies and startups — from mobile applications to complex cloud systems. Our clients operate across fintech, healthcare, digital banking, and insurance domains.

We are looking for a Power Platform Developer to join our team and contribute to enterprise-level business solutions built on Microsoft Power Platform.
 

What you'll do

• Design and develop business applications using Power Apps
• Build and maintain automated workflows with Power Automate
• Work with Dataverse for data modeling and business logic implementation
• Integrate Power Platform solutions with external systems and APIs
• Collaborate with international teams across different business domains

Technical skills

• 1.5+ years of commercial experience with Microsoft Power Platform
• Solid experience with Power Apps (Canvas and/or Model-driven apps)
• Solid experience with Power Automate (cloud flows, approvals)
• Experience with Dataverse (data modeling, relationships, security roles)
• Experience building integrations (REST API / HTTP / JSON)
• Experience working with enterprise or external clients
• English — Upper-Intermediate or higher

Would be a plus

• Experience with Dynamics 365 or Power BI
• JavaScript for platform customization
• Custom connectors or Azure services

Work format & perks

• Full-time, long-term engagement
• Remote-friendly; optional office in Kyiv or Lviv
• 20 paid vacation days + 10 paid sick days
• Flexible schedule
• Variety of projects across different business domains

Hiring process

Recruiter interview → Technical interview → Client interview

Welcome to ApexTech 🙌 

We are looking for 🚀 Fullstack Developer 🚀 who enjoys learning, building, and switching between projects. 

Responsibilities: 

● Advanced Backend and Frontend developments (JavaScript / NextJS / ReactJS) 

● Mentor / Coach other team members 

● Code reviews and refactoring 

● Advanced problem analysis and solving in production 

● Bug fixing, follow-up and workaround, identification of pain points in the platform 

● Responsible for the efficiency of all the components in the infrastructure 

● Write technical specifications when needed 

● Automate and Optimize repetitive tasks 

Required skills: 

● 5+ years of experience in JavaScript fullstack development (NodeJS / NextJS / ReactJS) 

● Proficient in building SSR/SSG/ISR web applications. 

● Proficient in building and consuming APIs - Rest / GraphQL 

● Strong knowledge of accessibility (a11y) 

● Strong understanding of SEO best practises, semantic HTML and metadata 

● Familiar with Cloudflare for CDN, caching, security and performance optimizations. 

● Familiar with Cloud DevOps (AWS preferred) 

● Eye for detail and sensitivity for graphics and aesthetics 

● Adaptability and responsiveness 

● Great analytical skills 

● Fluent in English 

● Team-player 

Nice-to-have: 

● Experience with Python Backend Development (Django / FastAPI) 

● Experience with a Headless CMS (like Sanity / Contentful, or Strapi) 

● Experience using Tailwind CSS or CSS-in-JS solutions. 

● Experience using UI libraries (like RadixUI / HeadlessUI / MaterialUI) 

● Exposure to internationalization (i18n) in NextJS 

Interview process: 

1. Intro-call with the Recruiter. 

2. Technical Interview. 

3. Client Interview. 

What do we offer?

 💻 Full remote work and meetings for brainstorming. 

💡Freedom and flexibility. 

🚀A team of top experts and synergy of the entire organization. 

💸Competitive salary. 

🌿 Vacation and sick leaves. 

🙏Therapy sessions with our psychologist. 

📚Budget for professional development. 

💃Corporate events and team building.

Who We Are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.  

About the Product: 
The product is a security-aware platform built to help enterprises monitor, analyze, and optimize the digital experience across all employee devices and environments, whether on-prem, virtual, or cloud-based. It gives IT teams real-time visibility into system performance, application stability, and end-user experience, with the ability to automatically detect and remediate issues before they cause disruptions.
 

The product has seen strong traction globally, with significant year-over-year growth and increasing demand from large, distributed teams that need to secure and stabilize digital environments without adding complexity.

About the Role: 
We’re hiring a Senior Full-Stack Engineer to join a growing engineering team working on an industry-leading Digital Employee Experience (DEX) platform. The team develops solutions for the monitoring and control of physical endpoints, leveraging a modern stack and cloud platforms.

You’ll be part of a high-skill group tackling challenging engineering problems: scaling distributed systems, designing micro frontend architectures, and building shared libraries that impact multiple product areas. This is a chance to work with cutting-edge technologies and AI-assisted development tools while shaping the future of endpoint monitoring and workplace automation.

Key Responsibilities: 

• Contribute as a senior member of the full-stack engineering team
• Develop and enhance both frontend and backend components
• Collaborate on architectural decisions and implementation of modern design patterns
• Work with cloud services and scalable data technologies
• Improve productivity and code quality using AI-assisted development tools.

Required Competence and Skills:

• BS/MS in Computer Science or Engineering (or equivalent experience)
• 5+ years of professional experience in full-stack development (both frontend and backend) using JavaScript
• 3+ years with React (single-page apps, modern frontend paradigms)
• 2+ years of hands-on experience building microservice-based applications using Node.js
• Proficiency in ECMAScript, HTML5, SCSS, Babel, Webpack
• Strong knowledge of OOP and design patterns
• Familiarity with micro frontend architecture and module federation
• Experience with cloud platforms (Azure preferred, AWS or GCP acceptable)
• Proven experience in building shared/common packages
  Solid understanding of UX/UI design principles
• Experience with AI-assisted development tools (e.g. GitHub Copilot, Cursor, Claude Code, etc.)

Nice to have:

• Knowledge of .NET for working with agents on Windows/Linux/Mac
• Familiarity with CI/CD pipelines and DevOps practices.

Why Us?

We provide 20 days of vacation leave per calendar year (plus official national holidays of the country you are based in).

We provide full accounting and legal support in all countries in which we operate.

We utilize a fully remote work model with a powerful workstation and co-working space in case you need it.

We offer a highly competitive package with yearly performance and compensation reviews.

Delasport — Implementing Technological Solutions Here and Now.
Delasport is an iGaming Software company providing Sports Betting & Online Casino software, and turnkey B2B solutions. Established in 2010, Delasport delivers a one-stop-shop solution of Sports Betting and Online Casino from a White-Label, with a full range of management services to a Plug&Play iFrame and a complete Turnkey. We are looking for the top talents to join our team in R&D centre in Kyiv.
 

RESPONSIBILITIES:

• Build and evolve modern front-end applications using React and React Native
• Collaborate closely with backend teams to integrate RESTful and GraphQL APIs
• Refactor and enhance legacy implementations while improving test coverage and maintainability
• Troubleshoot and optimize performance across multiple environments and platforms
• Contribute to architecture discussions, release processes, and continuous improvement initiatives
• Shape development workflows, tools, and CI/CD pipelines for maximum efficiency
• Participate in planning and syncs, helping to ensure smooth, timely delivery
   

REQUIREMENTS:

• 5+ years of professional front-end development experience
• 3+ years of hands-on experience with React and React Native
• Strong knowledge of TypeScript, ES6+, hooks, and context API
• Solid understanding of mobile app lifecycle, background handling, and performance optimization
• Experienced with GraphQL, REST, WebSockets, and debugging tools (React DevTools, Chrome Debugger)
• Familiar with automated testing and clean coding principles
• Bonus points for experience with Expo, Vue.js, or PHP
• A proactive, self-driven engineer who communicates clearly and thrives in a collaborative, fast-paced environment
   

WHAT WE CAN OFFER YOU

• Modern office in Podil with an uninterruptible power supply and the Internet
• Personal time off (21 business days of paid vacation, paid days on special occasions, sick leaves, emergency days off)
• Public holidays
• Health and life insurance with our broker, available starting from the month following the employee’s start date with the company
• Modern technical equipment
• English courses with native speakers
• Ukraine-based educational programs
• Sports activities reimbursement
• Corporate entertainments
• Happy hours on Fridays
• Gig contract support

As a support engineer, you will be first point of user engagement, providing thoughtful day-to-day comprehensive technical support to users from initial challenge through resolution. This will include talking the user through account set up, to troubleshooting and resolving all technical issues. In this role, you will provide your insight and execution to drive the optimal user experience by phone call, email and remote assistance.

Responsibilities

Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.

Screens, refers and diagnoses internal inquiries and work requests as they relate to maintenance of personal computers and related systems.

Installs, configures, and upgrades computer hardware and software.

Provides end-user software troubleshooting and support.

Applies advanced diagnostic techniques to identify problems, investigate causes, and recommend solutions.

Provides troubleshooting and support.

Provides phone and help-desk support for local and off-site users.

Provides guidance and work leadership to less-experienced technicians, and may have limited supervisory responsibilities

Maintains current knowledge of relevant technologies as assigned.

Participates in special projects as required.

Skills

Must have

Windows server/AD/DHCP administration (accounting, policy handling, etc...)

Windows workstation admin (OS install, security patches, etc...)

Application software development install / maintain

Networking knowledge & troubleshooting + network related services ( proxy, DNS, WSUS)

Troubleshooting hardware problems

Excellent troubleshooting skills in complex software and hardware problems

Knowledge of structured cabling systems, able to design SCS fit out.

Non-technical skills

English language at least medium level

Ability to meet deadlines, manage multiple priorities and handle sensitive and pressured situations

Strong verbal and personal communication skills

Accuracy and Attention to details

Problem analysis, use of judgment and ability to solve problems efficiently

Verbal communication skills

Tolerant and flexible to different situations

Nice to have

VDI environment administration

Basic scripting knowledge

Basic Linux admin (OS install, basic config)

Familiar with hardware tools like servers, printers, VoIP, UPS, networking and telecommunications devices

Sigma Software provides high-quality services in software development, graphic design, testing, and support. Our solutions deliver value across diverse industries, including automotive, telecommunications, aviation, advertising, gaming, banking, real estate, healthcare, and others.

We are seeking a qualified Senior Business Analyst / Proxy Product Owner to join an internal company project. In this role, you will play a key part in strengthening our Data Platform, enhancing data quality, and driving strategic initiatives through effective requirement gathering, in-depth problem analysis, and close collaboration with both internal and external stakeholders. This position combines classic business analysis with hands-on work involving data, dashboards, and analytical tools.

Responsibilities

• Collaborate closely with stakeholders to gather, refine, and prioritize business requirements aligned with strategic objectives
• Work closely with product owners, development teams, and designers to ensure clear understanding and implementation of business requirements
• Analyze existing business processes and systems to identify areas for improvement and propose innovative solutions
• Create detailed documentation including process flows, user stories, and other artifacts to effectively communicate requirements and solution designs
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, and distinguish user requests from underlying real needs
• Contribute to the development and maintenance of BI dashboards and regular analytical reports using Apache Superset, and occasionally Power BI or Tableau
• Create report prototypes and analytical visualizations independently when needed
• Conduct demo sessions for stakeholders and prepare user documentation to facilitate adoption of delivered solutions

Requirements:

• 4–5 years of professional experience as a Business Analyst
• Practical experience with BI tools (Superset, Power BI, preferably Tableau)
• Experience in building and presenting dashboards
• Strong understanding of iterative ways of working, especially Scrum
• Upper-Intermediate level of English
• Experience on data-intensive projects involving BI solutions, reporting, and data platform development
• Experience participating in the development of a Data Warehouse / SSA layer
• Experience building BI prototypes or POCs independently before involving developers
• Confident SQL skills
• Solid understanding of data modeling principles

Personal Profile

• A proactive and strong results-oriented mindset and problem-solving skills
• Ability to dive deep into complex business problems
• Conflict resolution skills
• Excellent communication skills, both written and verbal

Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.

About the Product:

Bringg is an enterprise-grade last-mile delivery platform powering global retailers and logistics leaders. The platform processes hundreds of millions of transactions annually, using AI-driven decision-making, advanced algorithms, and distributed systems to optimize routing, dispatch, driver management, and real-time delivery tracking at global scale.

Bringg’s strong Application Support Team works closely with our customer success, ensures platform reliability under high data volume and solves complex operational challenges.

About the Role:

As an Application Support Engineer on the Bringg team, you will own end-to-end resolution of technical and product issues for large international customers. 
You will work closely with customer success, solutions experts, and R&D to investigate incidents, perform root cause analysis, validate fixes, and drive improvements in a mission-critical platform, ensuring a high level of service in an operationally critical environment.

Key Responsibilities:

• Respond to customer and technical support inquiries from Bringg users on Web and Mobile platforms.
• Investigate and diagnose issues using SQL queries, log analysis, and API monitoring tools.
• Manage support cases, prioritize competing incidents, and ensure timely follow-up.
• Escalate complex bugs to the R&D team with clear reproduction steps and impact assessments.
• Coordinate incident communications with internal teams and external stakeholders.
• Validate and functional-test fixes related to support cases across platform components.
• Collect customer requirements and configuration requests to inform platform enhancements.
• Monitor production performance metrics and usage reports to identify support trends.
• Create and update technical documentation and train team members and customers.
• Propose and implement improvements to support processes for efficiency and quality.

Required Competence and Skills:

• 2+ years of experience in L2 or L3 Application Support
• Strong SQL skills for data analysis and troubleshooting
• Hands-on experience with RESTful APIs and system integrations
• Experience supporting Web and Mobile applications in production environments
• Customer-facing mindset, with the ability to manage relationships under pressure
• Experience working in operationally critical, high-pressure environments, including incident management
• Fluent English, with strong written and verbal communication skills

Nice to Have:

• Experience with Postman, Salesforce or other integration/CRM tools 
• Bachelor’s degree in Computer Science or a related technical field.

Why Us:

We provide 20 days of vacation leave per calendar year (plus official national holidays of a country you are based in).

We provide full accounting and legal support in all countries we operate.

We utilize a fully remote work model with a powerful workstation and co-working space in case you need it.

We offer a highly competitive package with yearly performance and compensation reviews.

Please note that we consider only candidates who are located in Ukraine.

Responsibilities:

- Provide analytical support throughout the development of new product features — from discovering insights and product ideas in data, designing the required technical logs and DWH tables, to presenting analysis results to key stakeholders;

- Work collaboratively with product managers and engineers to ensure the right data is generated and collected;

- Own the design, development, and maintenance of ongoing dashboards and their underlying data sets;

- Monitor key metrics, and identify business trends;

- Present product and customer data-driven insights to product management and senior leadership — influence change with the outcome of your analysis and make recommendations to executives and team leaders;

- Lead deep-dive analysis that will frame product strategy and product roadmap decisions

Requirements:

- 5+ years of experience in an analytical role;

- Advanced SQL skills, ability to perform optimized querying involving multiple tables and subqueries;

- 3+ years of practical experience with BI tools (Looker/Tableau/etc), ability to leverage multiple data sources;

- Ability to work with a large amount of data, create reports, and recognize patterns;

 - Self-motivation, proactively going beyond the call of duty;

- The ability to work comfortably in a constantly evolving environment;

- Excellent written and verbal communication skills;

- English language proficiency — B2 is the minimum.
 

Would be a plus also:
 

• A/B testing experience;
• Proficiency in Airflow for workflow orchestration;
• Programming experience with Python or R.
   

What we offer:
 

• International company with several offices in different locations : Tel-Aviv, Kyiv, Warsaw, Limassol.
• Granting an Option;
• A professional environment with great people to work with;
• Competitive salary, performance review;
• Flexible working hours, no one here tracks your work time because our culture is built on trust and cooperation;
• Social package, including sports coverage, elite medical insurance for you and family;
• 20 working days paid vacation and 100% sick leaves coverage;
• Opportunities to make a difference, to develop and grow;
• Regular corporate celebrations, team buildings and fun activities;
• Comfortable office close to the metro station. Our Kyiv office is open 24/7 with all safety and health measures in place.
   

We are looking for an experienced ServiceNow Developer to join a long-term contract project focused on enhancing and optimizing enterprise ServiceNow environments. The role requires strong hands-on expertise across the platform, particularly in Discovery, Service Mapping, CSDM, and platform automation. You will collaborate with cross-functional teams to design, build, and integrate ServiceNow solutions that improve operational visibility and streamline IT service management processes.

Details

Location: Remote (Europe)
Employment Type: Contract
Contract Duration: Initial 12 months (strong potential for long-term extension)
Start Date: ASAP
Language Requirements: Fluent English

Key Responsibilities

Develop, configure, and customize ServiceNow applications and platform modules

Implement and optimize Discovery, Service Mapping, and CSDM frameworks

Build and maintain integrations using REST and SOAP APIs

Develop advanced automation using client scripts, business rules, workflows, and Flow Designer

Support and optimize ITSM modules including Incident, Problem, Change, Service Catalog, and Portal

Collaborate with stakeholders to gather requirements and translate them into scalable technical solutions

Troubleshoot, debug, and resolve issues across the ServiceNow ecosystem

Ensure platform performance, maintainability, and adherence to best practices

Requirements

5+ years of experience as a ServiceNow Developer

Strong expertise with ServiceNow Discovery, Service Mapping, and CSDM

Proven experience building ServiceNow integrations using REST/SOAP APIs

Solid scripting and automation experience using JavaScript and ServiceNow development frameworks

Hands-on experience with ITSM modules (Incident, Problem, Change, Service Catalog, Portal)

ServiceNow Certified System Administrator (CSA) certification

Strong troubleshooting and platform optimization skills

Excellent communication skills and ability to work in distributed teams

Fluent English

Nice to Have

ServiceNow Certified Application Developer (CAD)

Experience with CMDB architecture and governance

Experience working in enterprise-scale ServiceNow environments

Familiarity with DevOps practices and CI/CD for ServiceNow