Jobs at Djinni

Responsibilities:
-Carrying out segmentation of the database and implementing remarketing strategies;
-Compose and plan email newsletter campaigns;
-Customers retention;
-Ensuring all email campaigns comply with current email best practice in the industry;
-Communication about promo events;
-Promo plan preparation;
-Preparing a technical task to designer and copywriter;
-A/B Testing on various email campaigns to establish the most effective;
-Tracking and reporting on email campaigns in order to guide improvements;
-Analysis of current email marketing campaigns and making recommendations for improvement;
-Analysis and monitoring of the main KPIs and CRM actions;
-Creation of and execution of customer engagement/acquisition strategies in line with the company’s; marketing and financial objectives.

Requirements:
-Customer-first mindset;
-Analytical and strategic thinking skills;
-Data-driven approach;
-Knowledge of different CRM systems and experience in setting up the trial, and onboarding processes using them (Customer.io (http://customer.io/), Optimove, Xtreme push);
-Engagement;
-Prior experience in retention roles (1+ years);
-Experience and knowledge working with main KPIs such as Churn Rate, Retention Rate, GGR, NGR;
-Knowledge of analytical tools, including Google Analytics. Ability to analyze, interpret, draw conclusions and implement solutions to a variety of complex issues;
-Excellent written communication and copywriting skills in English;
Work experience with chatbots and AI would be highly appreciated;
Responsibility for running end-to-end projects as required.

 

Mirko Solutions is an international IT company specializing in web and mobile development for clients in the US, Canada, EU, and Australia. We deliver high-quality digital solutions including web applications, mobile apps, cloud systems, and custom software for businesses worldwide.

Due to the rapid growth of our company, we are currently looking for an experienced Middle Fullstack Developer (Node.js + React) to join our team and work on a new international project in our Tallinn office.

Responsibilities:

• Develop and maintain scalable backend and frontend functionality
• Build and integrate REST APIs and third-party services
• Develop backend services using Node.js
• Build and maintain frontend applications using React
• Work with databases and complex business logic
• Investigate and fix production and integration-related issues
  Participate in code reviews and technical discussions
• Collaborate with QA, Team Leads, and other developers during feature delivery

Requirements:

• 3+ years of commercial software development experience
• Strong hands-on experience with Node.js
• Solid experience with React
• Good knowledge of TypeScript
• Experience designing and integrating REST APIs
• Experience with SQL and relational databases
• Experience with Git and Docker
• Understanding of CI/CD practices
• Good understanding of software development principles and best practices
• Good command of English
• Ability to work from our Tallinn office

We offer:

• Opportunity to work on an international project
• Professional growth and development
• Friendly and supportive team environment
• Collaboration with experienced international teams

🌍 Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.

🧩 About the Product:

This is a hyper-scale fintech platform trusted by over 40 million users worldwide, offering access to multi-asset trading - including stocks, indices, currencies, and digital assets.

The product operates as a regulated, data-intensive financial ecosystem, processing massive volumes of transactions and real-time customer interactions daily. It’s well-funded, profitable, and known for pushing innovation in AI, automation, and data governance across its operations. Advertising presence is strong (especially in the UK), but behind the scenes is a serious engineering culture solving hard, real-world problems at scale.

🌟 About the Role:
We are looking for an Applied AI Engineer (Squad Lead) to join a fast-paced, AI-first environment where AI is already a core part of how the company operates. This is not a role where you’ll be adding an AI feature to an existing product or experimenting with isolated prototypes. You’ll take real business challenges, work directly with stakeholders to understand what needs to change, and turn those problems into production-grade AI agents and applications — end to end, from idea and POC to deployment and continuous improvement.

📈 Key Responsibilities:

• Design, build, and deploy AI-powered agents and applications from concept through production.
• Develop and maintain AI pipelines for data ingestion, embeddings, retrieval, and LLM orchestration.
• Write high-quality backend and frontend code to embed AI into user-facing tools and internal platforms.
• Build APIs and integrations with internal systems (CRM, databases, third-party services) for seamless automation and data flow.
• Work with structured, unstructured, and vectorized data to support intelligent workflows and decision-making.
• Continuously monitor, evaluate, and iterate to improve system performance, reliability, and cost efficiency.
• Design and implement scalable, secure, observable, cloud-based solutions.
• Own production systems, including debugging, enhancements, and ongoing optimization.
• Collaborate closely with product and business stakeholders to translate requirements into high-impact solutions.

💻 Required Competence and Skills:

• 5+ years of software engineering experience (backend or full-stack).
• Proven daily use of AI-native development workflows (e.g., Cursor, Claude Code) for production systems.
• Hands-on experience building production AI agents, including RAG, multi-agent orchestration, tool-calling, structured outputs/validation, memory, and workflow management.
• Track record of deploying LLM-powered systems in production.
• Strong backend and modern frontend development skills for complex workflows.
• Experience with cloud services (Azure, AWS, or GCP) and designing scalable architectures.
• Familiarity with vector databases and embedding pipelines.
• Deep understanding of system design, scalability, observability, and security best practices.
• Experience leading small development teams or owning a technical domain.
• Excellent communication, stakeholder management, and problem-solving skills.
• Fluent written and verbal English.

➕ Nice to Have:

• Experience with GenAI frameworks such as LangChain, LangGraph, LangSmith, Semantic Kernel, or equivalent.
• Experience building AI systems in regulated or compliance-driven environments.
• Background working with internal teams and platforms (e.g., customer service, retention, operations, compliance).
• Strong understanding of business process automation and operational intelligence.
• Familiarity with event-driven architectures and distributed systems.
• Experience implementing AI evaluation frameworks and automated testing for LLM systems.

🚀 Why Us:

We provide 20 days of vacation leave per calendar year (plus official national holidays of a country you are based in).

We provide full accounting and legal support in all countries we operate.

We utilize a fully remote work model with a powerful workstation and co-working space in case you need it.

We offer a highly competitive package with yearly performance and compensation reviews.

We are looking for an Anti-Fraud Manager to protect our platform from fraudulent activity while ensuring a seamless experience for legitimate players. You will be responsible for monitoring suspicious behavior, investigating fraud cases, minimizing financial risks, and continuously improving fraud prevention processes.

The ideal candidate has hands-on experience in iGaming, understands common fraud schemes, payment abuse, bonus abuse, multi-accounting, and account takeovers, and is comfortable making data-driven decisions in a fast-paced environment.

Key Responsibilities:
 

• Monitor player activity and payment transactions to identify suspicious behavior
• Investigate fraud cases, including bonus abuse, multi-accounting, payment fraud, chargebacks, account takeovers, and affiliate fraud
• Make decisions regarding account verification, restrictions, suspensions, or closures
• Collaborate with Payments, Customer Support, VIP, CRM, and Product teams to resolve fraud-related issues
• Analyze fraud trends and recommend improvements to fraud prevention processes
• Monitor key fraud KPIs and prepare regular reports
• Participate in configuring fraud rules, limits, and risk scenarios
• Work closely with payment providers regarding fraud-related cases and chargebacks
• Maintain fraud documentation and internal procedures

Requirements:
 

• 2+ years of experience in Anti-Fraud, Risk Operations, Fraud Prevention, or Payments within iGaming
• Strong understanding of common fraud schemes in online gambling
• Understanding of KYC and AML procedures
• Experience configuring fraud detection rules
• Familiarity with responsible gaming policies
• Experience investigating suspicious transactions and player activity
• Understanding of payment methods, transaction flows, chargebacks, and risk management
• Strong analytical skills with the ability to interpret large volumes of data
• Experience working with fraud monitoring tools and back-office platforms
• Ability to make independent decisions based on risk assessment
• Intermediate English or higher

Supplax is an American company with a Ukrainian heart that has been actively growing in the market for over 5 years. We serve as a remote back office for craftsmen in the United States who specialize in repair services. Our team includes more than 100 specialists and fully handles all organizational and operational processes, except for the repair work itself. These include marketing, sales, management of technicians’ teams, quality control, collecting reviews, training technical staff, and more. We operate in 30+ major cities across the U.S. and have successfully completed over 30,000 repair projects.

You can learn more about the company by following this link: https://youtu.be/lwjSSnodHmg. There you will learn about our mission, values, advantages, and hear about working at Supplax directly from our employees.

Supplax is rapidly evolving and growing, so we are currently looking for an active Sales Manager. In this role, you will be responsible for working with a cold contact database: establishing the first contact with potential clients, identifying their needs, and generating interest for further cooperation.

What you will get by becoming part of Supplax:

• Full-time employment with a five-day working week.
• Remote work format.
• Working hours: 16:00 — 01:00 Kyiv time.
• Comprehensive training and immersion into the specifics of the role.
• Salary of $800 + up to $1000 in performance-based bonuses.
• Structured work with B2B clients, specifically designers and contractors.
• Regular English practice with a teacher.
• The opportunity to quickly develop cold-calling skills.
• Career growth to an Account Manager position based on strong performance.

Your role will include:

• Active work with cold calls (200+ calls per day).
• Initiating the first contact with potential clients and identifying their interest in cooperation.
• Passing interested leads to the Account Manager.

You are definitely our match if you:

• Have a high level of spoken English — not lower than C1 (or a confident B2+ with regular practice), as the position involves constant communication with native speakers.
• Feel comfortable with cold calling and are not afraid of active communication.
• Your comfort zone includes frequent conversations, initiative, and result-oriented work.
• Can work efficiently in a fast-paced environment.
• Learn quickly and are ready to continuously improve your cold-calling skills.

Interested? Apply now and see you at the interview! 🚀

LoopMe uses AI to change how brand advertising is bought, measured, and optimised. Where most adtech platforms optimise for impressions or clicks, we optimise for what actually matters to brands — awareness, purchase intent, foot traffic, and sales. Our outcomes-based approach consistently delivers 2–5x the performance of industry benchmarks, which is why the world's leading brands, agencies, and publishers work with us.

We've grown at 40% CAGR every year since 2018, generating over $2 billion in cumulative gross revenue, and we're building toward $1 billion in annual revenue. That growth is powered by a 400-person global team across 19 cities — and by commercial talent that knows how to sell something genuinely differentiated in a crowded market. If you want to represent a product that wins on results, not relationships alone, this is the right place.

The opportunity

You will own the end-to-end delivery of digital campaigns, acting as the operational and strategic link between LoopMe and its clients. You join the Client Services team, working cross-functionally with internal teams to keep campaigns on track, on pace, and on target.

What you'll do

• Own the full lifecycle of digital campaigns, from setup through to delivery
• Partner directly with clients to understand goals and provide strategic recommendations
• Build accurate tracking infrastructure, including pixels, web tags, and measurement integrations
• Monitor campaign performance and pacing, resolving issues before they impact delivery
• Collaborate with internal teams to troubleshoot challenges and protect performance and profitability
• Drive reporting and measurement, turning data into insights that inform optimisation
• Lead regular check-ins with clients and internal teams to ensure alignment and transparency

What you'll bring

Essential:

• Experience managing multiple campaigns simultaneously with strong organisational rigour
• Confidence presenting to clients and working across cross-functional teams
• A data-driven approach to problem-solving and process improvement
• Upper-Intermediate+ English

Nice to have:

• Previous experience in campaign management, digital advertising, or media

What we offer

• Flexible working schedule
• 1 month work-from-anywhere
• Annual performance bonus
• English classes
• LoopMe Gives Back
• Learning & development support

At Geniusee, we help businesses thrive through technology partnerships and strengthen the engineering community by sharing knowledge and creating opportunities 🙌
We live by our values: Continuous Growth, Team Synergy, Taking Responsibility, Conscious Openness, and Result-Driven Mindset. Here, you’ll find a safe, inclusive, and supportive environment where your voice is heard, and feedback is welcome 🤗
Whether you want to work from home or from our offices in Kyiv / Lviv / Warsaw with stable electricity and Wi-Fi, we’ve got you covered.
Join us and make an impact 

Requirements:

• 3+ years of experience building applications using Python;
• Working experience with FastAPI (Flask/Django experience is transferable);
• Good knowledge of relational databases (SQLite, PostgreSQL) and SQLAlchemy: data modeling, schema design, writing efficient queries;
• Hands-on experience with AI tools in the development workflow (Claude Code, Cursor, GitHub Copilot, or similar code assistants);
• Experience using LLMs for generating realistic, internally consistent mock/synthetic datasets;
• Experience with RAG, Langchain, or Llama
• Experience with code quality tooling (Ruff, linters) and writing clean, maintainable, well-structured code;
• Ability to learn new technologies quickly.
• At least Upper-intermediate
• Experience with AWS services and infrastructure.

Responsibilities

• Backend development: Design, implement, and maintain server-side logic, RESTful APIs, and system integrations in Python.
• System integration: Build and maintain interfaces with third-party services, data sources, and internal components.
• Code maintenance: Refactor existing modules for improved performance and maintainability; address technical debt and resolve bugs.
• Database interaction: Develop and optimize queries, schema structures, and data manipulation processes across SQL/NoSQL systems.
• Testing: Write unit tests and contribute to automated testing frameworks to ensure code reliability and quality.
•Collaboration: Actively participate in team ceremonies, including sprint planning, daily stand-ups, and code reviews; coordinate with QA, DevOps, and frontend engineers.
• Documentation: Maintain comprehensive and up-to-date technical documentation, including API specifications, deployment guidelines, and design decisions.
• Planning: Provide technical input during effort estimation and assist in decomposing development tasks as part of agile delivery.

What will you get:
Career growth & projects
• Competitive salary based on your skills and experience, and a benefits package.
• Regular performance appraisals to support your career development.
• Professional development support: online courses, certifications, and study compensation (including English courses).
• A modern tech stack across challenging, long-term projects.

Health & well-being
• Paid vacation (18 working days) and sick leave (15 days).
• VIP medical insurance or sports coverage.

Work environment & flexibility
• Remote work from anywhere in the world or in one of our offices in Kyiv, Lviv, or Warsaw.
• Coworking compensation.
• Necessary equipment to perform your work.

Culture & community
• A collaborative and open culture where contributions are recognized.
• Regular corporate online & offline activities.
• Geniusee Charity Fund, making a difference beyond tech.

We’re hiring a DevSecOps Engineer who thrives in fast-moving environments, understands
technical depth, and can independently own security across multiple areas — from architecture and infrastructure to monitoring and investigations.

The role is ideal for someone who prefers deep thinking over surface-level “best practices”.
You’ll play a key role in securing our systems and eventually take ownership of technical implementation and decision-making.

The project is a high-load financial platform that acts as a payment processor for cryptocurrency and fiat transactions. The system utilizes integrations with blockchain networks and processes a high volume of requests within the cloud infrastructure.

Must-Have Skills:

• General Security Engineering: Multipurpose security engineer with broad security knowledge.
• Network Security: Understanding of network principles and network security.
• Cloud Security: Knowledge of cloud providers and cloud security.
• Kubernetes Security: Experience with Kubernetes, specifically how to secure Kubernetes, including knowledge of security policies, admission tasks, securing pods, and tools like Kyverno.
• DevOps Basics: Some basic DevOps knowledge, including CI/CD pipelines.
• Infrastructure as Code: Familiarity with tools like Terraform.
• Audit Infrastructure: Ability to implement audit infrastructure.
• DevSecOps: Familiarity with DevSecOps practices.
• Cryptographic Principles: Strong knowledge of cryptographic principles.
• Proactive Mindset: Proactive approach to security and problem-solving.
• Experience in FinTech or Web3: Experience in either FinTech or Web3 is acceptable; both are considered relevant backgrounds.

Nice-to-Have / Plus:

• Web3/Blockchain Security: Some knowledge of blockchain security, consensus protocols, or smart contract security (but not required).

We offer:

• Competitive compensation
• Social package (24 working days of annual leave, 5 paid sick days)
• Flexible working hours
• Challenging projects in diverse business domains and a variety of tech stacks
• Personal development and professional growth opportunities
• Work with talented, ambitious and family-feel teams
• Educational possibilities: corporate courses, knowledge hubs, and in-house English classes
• Compensation for your professional certification & support for your learning activities
• Opportunity to choose IT equipment you like
• Corporate social responsibility

Dynamica Labs invites a Junior Project Manager(CRM)  for the implementation of Microsoft Dynamics 365 CRM system to our clients. This position is for those currently working in client-facing roles such as QA, BA, PM, Technical Support Specialist or similar. We provide comprehensive training for transitioning into this role. 
 

 FUNCTIONAL RESPONSIBILITIES: 

• Participation in projects for the implementation of Microsoft Dynamics 365 CRM system. 
• Configuring the Microsoft Dynamics 365 CRM system to fit the client's business processes. 
• Interaction with the development department in terms of writing tasks for system customization, controlling deadlines and quality of execution. 
• Building strong relationships with clients to ensure excellent service levels. 
• Meeting deadlines and reporting on completed work.
   

    WHAT WE EXPECT FROM YOU: 

• 1+ year of experience in IT field
• Desire to continuously learn new things 
• Technically savvy 
• English language proficiency at the upper-intermediate level or higher 
• Higher education
  
      WOULD BE A PLUS: 
• Higher education in technical or economic fields 
• Experience working in an IT company 
• Experience as a PM or project management courses 

 BENEFITS:  

• A London based company, Microsoft Solutions Partner for Business Applications 
• UK and US based clients only 
• Opportunities for self-realization, professional and career growth 
• Skilled management and mature processes 
• Interesting and diverse projects 
• Friendly team 
• Transparent payment system 
• Flexible work schedule, remote work 
• Paid public holidays, annual leave, sick days 
• Guidance, mentoring and training for Dynamics Sales and Marketing, HubSpot, ClickDimensions, MS PowerApps 

Insiders is a fast-growing IT company which employs about 200 people. Our company focused on providing innovative digital services and cutting-edge technologies to solve complex business challenges.

We are located in Lviv and currently work full-time in office. 

Responsibilities:

- Work with different source platforms such as LinkedIn/ Djinny/ Work.ua / Robota.ua ets.

- CV screening.

- Coordinate all interview stages.

- Support and consultation of the candidate at all stages of the hiring process.

We offer:

• Welcoming and amiable work environment in a comfortable office space.
• Official employment with a competitive salary that reflects your experience and skills.
• Growth opportunities.
• Opportunity to work in an IT company that is actively scaling.
• Team-buildings and corporate parties

Insiders is a fast-growing IT company which employs about 200 people. Our company focused on providing innovative digital services and cutting-edge technologies to solve complex business challenges.

Main responsibilities include:

• Searching for potential clients based on the requests of client companies
• Interacting with potential clients in chat mode according to company scripts
• Analyze sales productivity and suggest improvements

Requirements:

• Ability to work with social media and understanding of their basic principles
• Availability to work full-time in the office
• High level of proficiency in Ukrainian and English grammar (is a plus)
• Basic knowledge of the IT or outsourcing space (or eagerness to learn quickly)

What we offer:

• Bonuses after the first month of work in the company
• Free study in our Corporate English Academy
• An opportunity for growth and development even if you have no commercial experience
• Regular salary review 
• Comfortable office with all amenities not far from the center (uninterrupted internet, generator, tea and coffee).
• Timely payment of salaries.

• Corporate events, teambuildings, etc.

   

Gravira Group

Luck doesn’t happen. It accumulates.

At Gravira Group, we believe exceptional results are built through thousands of smart decisions, fast experiments and people who care enough to ask one more question.

That’s what Gravity of Luck means to us.

We’re building one of the fastest-growing iGaming products in Tier-1 markets, and we’re looking for people who enjoy turning complexity into systems that actually work.

About Gravira Group

Gravira Group is a product iGaming company focused on Tier-1 markets.

We build and scale our own products by combining Product, Acquisition, CRM, Payments, Engineering and Operations into one high-performance system.

We move fast.

We make decisions based on data.

We trust ownership over bureaucracy.

Why this role exists

As a company grows, the number of processes, teams and dependencies grows with it.

Without the right systems, information gets scattered, processes become harder to follow, and teams spend time solving the same problems repeatedly.

Your mission is to turn business requirements into clear, scalable and intuitive systems that make the company easier to operate.

You’ll work directly with the Head of Product, translating strategic requirements into practical Notion workspaces, workflows, databases, documentation and automations.

You won’t simply maintain Notion.

You’ll help build the operational infrastructure the company runs on.

What You’ll Own

• Owning the structure, administration, maintenance and continuous improvement of the company’s Notion workspace.
• Designing scalable databases, dashboards and operational systems from scratch using relations, rollups, formulas, templates, views, permissions and advanced database logic.
• Translating business requirements and the Head of Product’s direction into practical Notion systems, workflows and automations.
• Collecting requirements from Product, CRM, HR, Marketing, Operations and other teams and turning them into clear system specifications.
• Building interconnected systems for Product Development, Project Operations, CRM, HR, documentation and other business functions.
• Mapping and improving business processes, including responsibilities, statuses, dependencies, approvals, handovers and escalation flows.
• Creating integrations, notifications and automated workflows between Notion, Slack, CircleBack, ChatGPT, AI agents, meeting tools and other company services.
• Validating solutions with the Head of Product and relevant stakeholders before implementation.
• Maintaining workspace consistency across naming conventions, properties, views, permissions, ownership, dependencies, instructions and information quality.
• Creating clear documentation, process guides, field descriptions and user instructions.
• Auditing existing workflows to identify bottlenecks, duplicated work and opportunities for automation.
• Supporting adoption by training team members, collecting feedback and improving systems based on real usage.

• Taking ownership of additional Product and Operations initiatives where structure, coordination or process development is required.

   

What Success Looks Like

Six months after joining Gravira Group:

• The Notion workspace is structured, consistent and easy for teams to navigate.
• Business processes are clearly documented and easier to follow.
• Teams spend less time searching for information or figuring out how processes work.
• Repetitive operational work is increasingly automated.
• Cross-functional workflows have clear ownership, statuses and dependencies.
• New systems are delivered with minimal rework because requirements are understood and clarified upfront.
• Teams actively use the systems you build because they are intuitive and genuinely useful.
• The Head of Product can rely on you to turn operational requirements into working systems without needing to manage every implementation detail.

• Notion evolves from a documentation tool into a reliable operational layer for the company.

   

We’re Looking For Someone Who

• Has advanced hands-on experience with Notion and has managed complex company workspaces.
• Can build databases, dashboards, templates and interconnected operational systems from scratch.
• Understands Notion relations, rollups, formulas, filters, views, permissions and native automations.
• Has experience in Operations, Business Process Management, Project Management, Product Operations, Product Management or Business Systems.
• Understands business logic, process architecture, CRM structures, documentation and cross-functional workflows.
• Can integrate Notion with external services using native connections, APIs, AI-powered tools, webhooks or other suitable solutions.
• Is strong at gathering requirements, asking the right questions and identifying missing information before implementation.
• Can translate complex business needs into simple, practical and user-friendly systems.
• Has strong structural and analytical thinking with exceptional attention to detail.
• Naturally cares about clean, consistent and well-documented systems.
• Takes ownership and proactively identifies opportunities for improvement while working within the agreed company direction.
• Can explain complex systems clearly to both technical and non-technical users.

• Has English at B2 level or higher.

   

Nice to Have

• A portfolio of Notion workspaces, databases, dashboards or operational systems you have designed.
• Notion certification or experience as a Notion consultant or workspace architect.
• Experience with AI tools, AI agents, meeting-intelligence platforms and automated knowledge-management workflows.
• Experience with APIs, webhooks, low-code tools or basic scripting.
• Experience documenting and optimizing end-to-end business processes.
• Experience building CRM, HR, Product Development or company-wide knowledge-management systems.

• Experience in startups, iGaming or other fast-moving international environments.

   

Why Gravira Group

This is a role for someone who likes turning chaos into structure.

You’ll work directly with the Head of Product and have real ownership over the systems you build.

Your ideas won’t disappear into layers of approvals.

You’ll have the opportunity to identify problems, propose solutions, validate them with stakeholders and lead implementation.

We value:

Ownership over bureaucracy.

Structure over complexity.

Initiative over waiting for instructions.

Quality over quick fixes.

And people who leave every system better than they found it.

Build Gravity of Luck

At Gravira Group, luck isn’t random.

It’s the result of curiosity.

Of ownership.

Of speed.

Of hundreds of small improvements that compound over time.

If you enjoy taking complex processes, finding the logic behind them and turning them into systems that simply work, you’ll feel at home here.

Build Gravity of Luck with us.

We are looking for an experienced CRM / Retention Lead in the iGaming / betting / casino industry to take ownership of player retention strategy and drive LTV growth.

What you will do:

• Develop and implement retention strategies: reduce churn, increase loyalty and LTV.
• Optimize CRM: segmentation, personalization, and processes.
• Launch and scale retention initiatives: welcome/onboarding programs, loyalty programs, win-back campaigns.
• Conduct A/B testing of campaigns and analyze the effectiveness of bonuses, promotions, and communications.
• Manage all communication channels: email, push, SMS, messengers, in-app.
• Lead a team of retention managers and collaborate with cross-functional teams.

What we expect from you:

• 2+ years of experience in CRM / retention / database marketing.
• Experience in iGaming / betting / casino, launching and optimizing retention initiatives.
• Proficiency with CRM platforms, Google Analytics / Power BI, Excel, Jira / Confluence, ESP.
• Experience with bonuses, promotions, and analytics (NGR, ARPU, churn, LTV).
• English — Upper-Intermediate+ (working proficiency).

What we offer:

• Opportunity to impact key metrics: reduce churn, increase LTV and ARPU, boost repeat deposits.
• Lead projects for implementing a new CRM and developing retention analytics.
• Work with international markets (CIS, Africa, MENA).
• Build and manage a retention team and implement industry best practices.

If you are ready to drive company growth through player retention and lead a team of professionals, join us!

We are looking for an experienced CRM Manager  (Casino & Sportsbook) with mandatory iGaming experience to drive player retention, engagement, and lifecycle marketing across our Casino and Sportsbook products.

In this role, you will be responsible for developing and executing CRM strategies, managing player segmentation, launching personalized campaigns, and continuously optimizing CRM performance through data analysis, automation, and A/B testing.
 

Responsibilities

• Develop and execute CRM strategies to improve player retention, engagement, and lifetime value.
• Build and optimize RFM and behavioral player segmentation.
• Plan, launch, and manage CRM campaigns across Email, Push, SMS, and Onsite channels.
• Design and execute lifecycle, promotional, and reactivation campaigns.
• Create personalized player journeys and targeted offers based on user behavior.
• Conduct A/B testing to improve campaign performance and engagement.
• Analyze CRM performance using key metrics such as Retention, LTV, GGR, Conversion Rate, and Player Activity.
• Collaborate closely with Product, Marketing, VIP, Analytics, and Design teams to improve the customer experience.
• Monitor industry trends and recommend new CRM initiatives and retention mechanics.

Requirements

• 2+ years of experience in CRM, Retention, or Lifecycle Marketing.
• Mandatory experience in the iGaming industry (Casino and/or Sportsbook).
• Strong understanding of player behavior, retention mechanics, and customer lifecycle management.
• Hands-on experience with RFM and behavioral segmentation.
• Experience managing multi-channel CRM campaigns (Email, Push, SMS, Onsite).
• Strong analytical skills with a data-driven mindset.
• Experience working with CRM platforms and analytics tools.
• Upper-Intermediate English (B2) or higher.

Nice to Have

• Experience with CRM automation platforms such as Customer.io, Smartico, Optimove, Fast Track, or similar.
• Knowledge of bonus mechanics and promotional campaigns.
• Experience with SQL, Power BI, Tableau, or other BI tools.
• Understanding of VIP retention strategies.

We Offer

• Competitive salary.
• Fully remote work.
• Flexible start of the working day.
• Full-time position (5/2).
• Opportunity to work in a fast-growing international iGaming company operating in 17 countries worldwide.
• Professional development and career growth.
• Dynamic, international, and data-driven environment.

🚀 Join a fast-growing international iGaming company with 1,000+ professionals and a portfolio of successful projects operating across Tier 1-3 markets worldwide.
 

We're looking for a Junior AI Automation Specialist eager to build real AI-powered automations and solve business challenges using modern AI tools. No commercial experience is required—we're looking for curiosity, fast learning, and a passion for turning ideas into working solutions.
 

You'll work on real business automation projects using LLMs, AI agents, APIs, workflow automation tools, and our internal AI platform, with the support of experienced mentors.
 

Responsibilities

• Build AI-powered automations for internal business processes.
• Analyze business requirements and transform them into working AI solutions.
• Design, test, and improve AI workflows and automations.
• Integrate AI solutions with APIs and internal systems.
• Monitor, optimize, and document implemented solutions.
   

Requirements

• Strong interest in AI and modern AI tools.
• Hands-on experience using AI tools to build personal projects, automations, or prototypes.
• Ability to learn quickly and solve unfamiliar problems independently.
• Strong analytical thinking and problem-solving skills.
• Proactive mindset and willingness to learn.
• Understanding of spoken and written Ukrainian.
• Availability to work full-time.
• Location outside Ukraine and Belarus.
   

Nice to Have

• Personal AI or automation projects.
• Experience with AI coding assistants.
• Basic knowledge of APIs, Git, or programming.
• Experience with AI agents, no-code/low-code, or workflow automation tools.
   

We Offer

• Fully remote work
• Competitive salary package
• Paid vacation and sick leave
• Professional onboarding and continuous mentorship
• Transparent processes and clear business goals
• Career growth opportunities within a rapidly growing international company
• Dynamic, ambitious, and supportive team environment
• Access to internal expertise and knowledge-sharing initiatives
• Continuous professional development and learning opportunities
• Opportunity to work with cutting-edge AI technologies and build solutions that directly improve real business processes.
   

Ready to build real AI solutions and grow your career in one of the fastest-evolving fields in tech? We'd love to hear from you.