Jobs at Djinni

BNX Media is a full-cycle digital marketing agency powered by growth and results. Our specialists form a team of professionals who approach every challenge with passion and determination. We don't just work for our clients; we create real opportunities for their growth. Every project is a chance for us to deliver the best results. Our clients' success is our goal, and we are ready to pursue it together!

Job Description: 

We are seeking an experienced TypeScript Node.js Developer to join our backend development team. The successful candidate will be responsible for developing web applications, APIs, microservices, integrations, and internal scripts/utilities. This role emphasizes building robust and scalable code, ensuring code quality through automated tools, and collaborating effectively with cross-functional teams. While prior experience with AdonisJS is not required, the candidate should be willing to contribute to projects involving this framework as needed. 
 

Key Responsibilities: 

• Develop and maintain web applications, APIs, microservices, integrations, and internal scripts/utilities using TypeScript and Node.js. 
• Create distributable and reusable libraries and SDKs for both internal and public use. 
• Collaborate with cross-functional teams to define and implement new features and enhancements. 
• Ensure code quality and adherence to coding standards by utilizing tools like ESLint and Prettier. 
• Containerize applications correctly using Docker, focusing on statelessness and environment-based configurations. 
• Interact with queue systems and message brokers such as Redis or RabbitMQ to implement asynchronous processing. 
• Utilize query builders like Knex.js and ORMs such as Lucid for efficient database interactions. 
• Troubleshoot and resolve technical issues in existing codebases. 
• Stay current with the latest TypeScript and Node.js features, updates, and industry trends. 
• Contribute to projects involving AdonisJS as required; prior experience is not mandatory, but a willingness to learn is essential. 

Qualifications: 

• Demonstrated experience as a Node.js Developer with a strong focus on TypeScript. 
• Proficiency in developing web applications, APIs, microservices, and integrations. 
• Strong understanding of Node.js and its core principles, including event-driven architecture, non-blocking I/O, and asynchronous programming patterns. 
• Experience with module bundlers and package managers, such as Vite, Rollup.js, npm, and Yarn. 
• Ability to correctly containerize applications using Docker, emphasizing stateless design and environment-based configurations. 
• Experience interacting with queue systems and message brokers such as Redis or RabbitMQ. 
• Proficiency with query builders like Knex.js and ORMs such as Lucid for database interactions. 
• Familiarity with RESTful API design and implementation. 
• Knowledge of version control systems, particularly Git. 
• Ability to ensure code quality using automated tools like ESLint and Prettier. 
• Problem-Solving Approach: A proactive attitude towards tackling challenges, with a willingness to explore and learn new solutions. Openness to collaboration and seeking assistance when needed to find effective outcomes. 
• Best Effort Commitment: Dedication to giving your best effort in all tasks, striving to achieve high-quality results even when faced with complex problems. 
• Strong communication and teamwork skills. 
• Desirable: Experience with AdonisJS is a plus but not required. 
• English language skills at B2/C1 level.
  
  With us you will get: 
• Flexible start of the working day (9:00-17:00, 10:00-18:00, 11:00-19:00). 
• Comfortable office with modern equipment. 
• Health insurance, which is fully covered by the company.
• Professional development courses.
• Mental health services.
  
  Send your resume and we will tell you all the details!

Fluent English

📄Required skills:

- Languages: English B2-C1 (complete fluency in spoken and written), Ukrainian/Russian; 

- Experience: 4+ years with English-speaking clients; 

- Minimum of 4 years experience managing the delivery of software-based content delivery, projects and/or programs; 

- Proficient in effectively communicating to a wide range of audiences in both written and oral form;

- Strong teamwork and interpersonal skills; 

- Ability to multitask effectively in a fast-paced environment; 

- Strong analytical and problem-solving skills; 

- Experience in both process and solution development; 

- Maturity and ability to work independently and with a team in a dynamic project environment; 

- Knowledge of basic project management tenets (scheduling with dependencies and shared resources, GANTT charts).

❇️ As a plus: Experience as an end-user and/or understanding of capabilities and usage for: 

- 3Ds Max / Blender/Archicad or other 3D Modeling tools; 

- Vray or other rendering technology; 

- Photography, image composition basics; 

- Javascript / HTML5 technology; 

- Web Design technologies; 

- Unreal Engine.

🔍 Responsibilities: 

- Lead 3D content and solution development projects between clients, sales staff, and partners to ensure on-time delivery. Requires strong project management skills. Broad knowledge of project management methodologies and proficiency in at least one method. Experience following project management standards; 

- Oversee the delivery of multiple, high-profile projects that use shared resources and require multiple levels of client approval through the process; 

- Conduct kick-off meetings with clients and delivery leads to initiate new projects; 

- Follow company policies for project delivery and contribute to the continued improvement and documentation of these policies as part of the team; 

- Maintain professionalism while keeping clients engaged in the project and aware of their responsibilities for project success; 

- Report project status regularly to clients, management and sales account representatives; 

- Identify project issues and solve them among team members whenever possible; 

- Escalate larger problems/challenges to management with proposed solutions.

Responsibilities:

· Translate complex functional and technical requirements into custom design and development of Microsoft Power Platform-based applications.

· Design, develop, and implement automated workflows using Power Automate.

· Collaborate with business stakeholders to gather and analyze requirements.

· Integrate Power Automate with existing systems to optimize workflows.

· Troubleshoot and resolve issues related to automated workflows.

· Document processes and provide training to end-users as needed.

· Work with SharePoint as a Data source

· Understand the principles of API

Requirements

· Experience in implementing Microsoft Power Platform, focusing on Cloud Flows Canvas apps

· Experience in configuring connectors and integrations to connect Power Automate with various data sources and applications.

· Experience with SharePoint development

· Have a knowledge of Office 365 platform

· Knowledge of Power Platform architectural best practices and design principles. 

· Experience with programming or scripting languages is a plus

Responsibilities:

- Oversight of the initiation and completion of logistic processes in CRM.

- Coordination: Interaction with various logistic contractors and internal departments to ensure efficient and timely delivery of goods.

- Driver support: Communication with drivers to address their inquiries and issues via phone.

- Documentation flow: Processing and archiving order and delivery information, preparing reports, and data analysis.

Requirements:

- Previous experience in truck transportation logistics

- Excellent communication and organizational skills

- Ability to work in a fast-paced environment and handle multiple tasks simultaneously

- Knowledge of transportation regulations and procedures

- Proficiency in using dispatching software

- English B2

We offer:

- Innovative work environment.

- Night Shift  Friday-Sunday 7.00 PM to 7.00 AM.

- Bi-weekly English classes to enhance your skills.

- A clearly defined career path.

- Paid sick leave.

- Salary based on your experience and performance, % from gross and profit, no limits.

- Comfortable office near Kyiv center.

Benefits:

- Competitive salary.

- Shape a brand-new force in logistics.

- Innovative culture with a positive environment.

- Impactful role in shaping company success.

- 15 paid vacation days to recharge and explore.

If recruitment drives you, you love the challenge in it, if you are a passionate person and interested in joining a technical recruitment boutique agency we would be happy to have an opportunity of working with you

MoveUp is a dynamic and boutique recruitment agency with offices in Tel Aviv, Budapest, specializing in sourcing top-tier IT talent for a wide range of clients across the continent. We pride ourselves on our tailored approach, understanding the unique needs of each client, and connecting them with the best IT professionals in the industry.

Key Responsibilities:

• Develop and maintain a network of potential candidates through proactive HANDS ON sourcing and ongoing relationship management with the existing pool of candidates ( ability to present first candidates within 3 days)
• Conduct in-depth HR interviews with candidates to assess their qualifications, experience, and cultural fit for client organizations, write summaries, and prepare resume
• Collaborate with an account manager and TL to understand clients' hiring needs and specific job requirements, as well as help through the whole recruitment process including setting up interviews between clients and candidates and answering any client's questions
• Write and post job descriptions on various platforms, utilizing effective recruitment strategies to attract top talent.
• Provide advice to both clients and candidates on salary levels, and career opportunities.
• Facilitate and negotiate the offer process with candidates.
• Stay abreast of the latest trends in IT and recruitment practices.
   

Qualifications:

• Solid knowledge of sourcing techniques (e.g., social media recruiting, LinkedIn, job boards, Boolean search, etc.)
• Minimum of 2-3 years of experience in IT recruitment, preferably within a recruitment agency or outstaffing company
• Proven experience of recruitment in EU / CEE
• Experience of working in outstaffing or recruitment agency
• Strong understanding of IT terminologies and trends ( different tech stacks, libraries, frameworks)
• Experience in negotiations and high rate of acceptance offers by candidates
• Ability to work in a fast-paced environment
• Self-starter, initiative, customer-oriented and result-driven
• Ability to multi-task and manage a number of 5 - 8 open roles in parallel
• High level of English ( at least B2)

What We Offer:

• Competitive salary with performance-based incentives.
• A dynamic and supportive team environment.
• Opportunities for professional growth and development.
• Paid vacation and sickness days, national holidays
• The large set of tools assisting in reaching business goals

PayAdmit is looking for a Fintech Support Manager to join our team!

Essential professional and personal skills:

- Working experience in the same position in Fintech for 1+ years (as a plus);

- Processing of incoming requests in the mode of chats and mail (b2c/b2b);

- Monitoring the work of key clients and internal services;

- Strong knowledge of fiat/crypto transaction flow;

- Experience in JIRA and Confluence service would be a plus;

- High responsibility and ability to accomplish tasks, result-oriented, multitasking, energetic;

- English Upper-Intermidiate.

Responsibilities:

- Handling B2C/B2B requests from partners/clients;

- Solving issues with merchants/providers/partners etc.

- Transactional monitoring in the back office;

- Payment solutions set up and tested under the control of transaction manager/team lead;

- Work with additional technical tasks that will arise in the process and may be different;

Working conditions:

- Work schedule 10:00 - 19:00;

- Remote work;

- We provide all the necessary tools for your successful and comfortable work;

- Training at the expense of the company (courses, seminars, new and interesting projects);

- Learning English at the expense of the company;

- Ability to switch between projects and try yourself in different roles.

We are looking for a skilled Senior Go Developer to join their innovative and dynamic team. This is an excellent opportunity to contribute to a globally impactful project within the tech industry, working alongside highly skilled professionals to tackle challenging problems and build scalable solutions.

Tech stack: Go, Couchbase, Docker, Kubernetes, Jenkins, RestAPI, Message Queue.
 

Responsibilities

• 5+ years of commercial software development experience;
• Bachelors degree in Computer Science (or other related degree);
• English level B2+;
• Experience in Go, or willingness to learn, designing and building scalable high-performing applications;
• Experience in software design and Continuous Delivery;
• Experience in cloud infrastructure and container technology;
• Passion for software craftsmanship and agile development methodologies;
• Team-player mindset with passion for mentoring and growing colleagues;
• An open mind and eagerness to learn new things;

Requirements

• Take care of existing services and create new ones;
• Design, build and improve scalable systems that connect to many services & data sources inside and outside;
• Work with your team to rapidly test ideas, use results for iterations and improve our product;
• Operate and maintain critical core systems, owning reliability, performance, and availability;
• Collaborate with other teams on solutions for challenging and interesting problems;
• Help more junior engineers grow in their progressions

Benefits

• Competitive salary.
• Paid time off and sick leave.
• Career growth opportunities in a dynamic, rapidly growing company.
• Collaborate with a highly skilled team.

MacPaw is a software company that develops and distributes software for macOS and iOS. Today, we have 20 million active users across all our products.

At MacPaw, we believe humans and technology can reach their greatest potential together.

MacPaw is proud to be Ukrainian. The support and development of Ukraine are significant parts of the company’s culture. MacPaw gathers open-minded people who support each other and aspire to change the world around us.

We are looking for an AI Datasets Lead (data generation & annotation) to join our AI team to oversee the entire data annotation process, supporting our AI and machine learning initiatives. 

This role requires strong leadership skills combined with a good understanding of data collection and annotation for machine learning models.
In this role, you will be central to ensuring the efficiency, accuracy, and success of our data labeling processes.

If it sounds interesting to you, then look no further — send us your CV!

In this role, you will:

• Organize and supervise the data annotation process, ensuring its accuracy and quality
• Build and lead the data annotation team, coordinate team tasks and workflows, and foster the team development
• Implement quality control processes, analyze errors, and improve standards
• Develop and maintain annotation guidelines and documentation to ensure consistency and accuracy across the team
• Optimize annotation processes and explore automation opportunities
• Closely collaborate with data engineers to develop efficient data processing solutions and tools, and implement automated data processing workflows to streamline annotation processes
• Collaborate closely with ML Engineers to align data annotation efforts with machine learning model requirements and understand the neural network training process
• Take part in cross-functional coordination and cooperation with other colleagues
• Manage costs related to data sourcing and annotation
• Explore outsourcing & alternative data solutions, manage cooperation with external freelancers and partners, including searching, selecting, and organizing cooperation with them to meet the organizational needs
• Ensure compliance with data privacy and security regulations throughout the data annotation process

Skills you’ll need to bring:

• Proven experience leading a data annotation team
• Basic understanding of AI/ML concepts (data annotation needs, task types, neural network training)
• Good knowledge of data labeling processes and familiarity with relevant tools, platforms, and best practices in the data annotation field
• Basic understanding of data collection processes (web scraping, dataset management)
• Strong leadership, communication, and organizational skills with the ability to convey technical aspects to both technical and non-technical stakeholders
• Strong ability to manage uncertainty and bring clarity to unstructured situations — handle incoming requests without predefined processes, structure the chaos, and progressively build clear, actionable workflows for the team
• Experience with quality assurance processes for large datasets
• Keen attention to detail and the ability to balance multiple projects and priorities simultaneously
• Openness to frequent feedback from multiple stakeholders and readiness to quickly adapt processes in real time based on that input
• Experience with data privacy regulations and ethical considerations in data annotation
• Strong analytical skills to monitor processes and implement improvements based on data-driven insights
• Ability to develop and implement data quality metrics and KPIs to measure the effectiveness of annotation processes
• Experience managing budgets & external partnerships
• Upper-intermediate level of English

What we offer:

• We are a Ukrainian company, and we stand with Ukraine against the russian aggression
  We maintain workplaces for the mobilized Macpawians and provide financial support to colleagues or their families affected by the war. Here, you can also read about the MacPaw Foundation, which intends to help save the lives of Ukrainian defenders and provide relief to as many civilians as possible: https://macpaw.foundation/.
• We are committed to our veterans
  Our Veteran Career and Empowerment Program is designed to ensure our veterans and active military personnel receive the recognition, support, and opportunities they deserve.
• Hybrid work model
  Whether to work remotely or at the hub is entirely up to you. If you decide to mix it, our Kyiv office, which works as a coworking space, is open around the clock. The office is supplied with UPS and Starlink for an uninterrupted work process.
• Your health always comes first
  We guarantee medical insurance starting on your first working month. For those abroad, you can receive a yearly Medical insurance allowance as compensation for managing your medical expenses.
• Flexible working hours
  You can choose a schedule that is comfortable for you. No one here tracks your clock in/out because MacPaw is built on trust and cooperation.
• Space to grow both professionally and personally
  Education opportunities to grow both hard and soft skills, annual development reviews, and internal community.
• Teams we are proud of
  We build honest, transparent, and reliable relationships within teams. Every Macpawian can improve processes and implement their ideas. We encourage open and constructive feedback and provide training for Macpawians on giving and receiving feedback.
• Office designed for people (and pets)
  Our office has it all: a spacious workplace with enough room for sitting up, lying down, and running around; a gym for recreation; cozy kitchens; a sleeping/meditation room; and a terrace with a view where we throw summer parties. Also, we have two cats living in the office.
• Time-off policy that covers life’s needs
  Convenient personal time-off policy to help you take care of essential matters in your personal life, and parental leaves. On top of all that, sabbaticals are open after 5 years of being with MacPaw.
• Join social initiatives with MacPawCares
  MacPaw participates in numerous humanitarian aid and charity projects across many fields, and you are welcome to jump in to make the world a better place.
• We’re an equal-opportunity employer. Here is a safe place for applicants of all backgrounds
  We are hiring talented humans. Meaning with all our variety of backgrounds and identities, including service members and veterans, women, members of the LGBTQIA+ community, individuals with disabilities, and other often underrepresented groups. MacPaw does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
  
  *Some benefits are under development, and new adjustments are possible.

At Enjoy Gaming, we’re a passionate team of industry experts, backed by market specialists and foreign investment. We’re thrilled to create live dealer shows and slots. We’re making our games to provide an even better gaming experience.
Our core values of ownership, communication, and honesty drive everything we do.

 Join us and be part of our innovative journey in the gaming world!

We are currently seeking a skilled and experienced Mathematician for Slots/ Game Server developer to join our innovative team and contribute to the development of engaging and profitable gaming experiences. In this role, you will immerse yourself in the intricacies of game design and mathematical modeling, utilizing your expertise to analyze and optimize game mechanics and payout structures. You will collaborate with game designers and software developers to create compelling slot algorithms and ensure fair and entertaining gameplay. Your analytical skills and passion for mathematics will be essential in enhancing player engagement and driving the success of our slots portfolio. Relevant experience in game development will help you deliver your game to other teams.

About you:
- Talent for solving abstract and highly complex math problems
- High attention to detail: the ability to spot even small mistakes in your math models and troubleshoot them
- Ability to quickly prototype rough ideas
- Interest in games both from a developer and player point of view
- Data-driven and analytical mindset in decision-making
- Motivated by challenges and stretch goals

Will be a huge plus:
- Experience working as a game mathematician in online gambling
- Experience in game development
- Experience in leading or mentoring team members and participating in cross-team communications
- Strong mathematical intuition, creativity, and curiosity
- Understanding of how slot games work and how to make game mechanics that are fun to play within desired game parameters (RTP, volatility, etc)
- Ability to look at games from players’ point of view
- Practical experience with workflow management tools (Jira), collaboration software (Confluence), and data analytics platforms (Tableau, Google Analytics)

What goals will you have?:
- Develop engaging game mathematics and mechanics in collaboration with Product Owners
- Fine-tune game mathematics and mechanics into the best possible product
- Develop an actual game server for the QA team to test and for Frontend developers to build the game on
- Perform simulations of game math to understand how it compares with the desired outcome and with other games in the portfolio
- Provide competitive game math analysis to reveal valuable insights
- Analyze risks and determine the probability of wins for player investigations
- Rapid prototyping of game mechanics to prove the concept
- Be involved in the game creation process from start to finish
- Collaborate with development teams, and provide game math specifications
- Be a discussion sparring partner inside our team to help build better products

What you get in return:
— Competitive Salary: A fixed salary in EUR with annual performance reviews to recognize your growth
— Remote Work Option: Enjoy the flexibility and comfort of working remotely
— Comprehensive Benefits: Includes medical insurance, access to a psychologist, and participation in our English-speaking club
— Paid Time Off: 20 vacation days + 10 lieu days, plus national holidays
— Paid Sick Leave: Up to 10 working days per year
— Professional Development Support: We reimburse courses, training, and certifications to help you grow in your career
— Self-Development Perks: Reimbursement available for language classes, sports activities, massages, or sessions with a life coach

Please note that feedback on your application will be provided within two weeks if a positive decision is made regarding your candidacy.

I give my consent following the Law on the Protection of Personal Data dated June 1, 2010, No. 2297, effective from January 1, 2011, for the processing of information classified as personal data.

We are in e-commerce and we need of  Video Editors that could create digital content for our social media platforms, landing pages, and various e-commerce platforms

WHAT’S IS THE JOB?
 

• Expert in one or two of the following Software: Adobe Premiere Pro, Knowledge of After Effects is preferred and Adobe XD (for website previews) and Photoshop
• Extensive experience in creating short videos for Facebook Ads and other Social Media marketing platforms
• For Video Editors, we mostly create Tiktok Style Videos
• Skilled in both Graphics Design and Video Editing is an advantage
   

WHAT DO YOU BRING TO JOB?
 

• Can start immediately
• Provide a finished 'look' for the final footage
• Use the latest editing software
• Keeping a clear idea of the storyline
• Creating a 'rough cut' and final cut
• Digitally improving picture quality
• How comfortable are you using Adobe Premiere as one of the application?  
• How comfortable are you using Photoshop as one of the application?

• Fulltime work
• Bi-Weekly payout 

We’re looking for a strategic and data-driven Product Manager to join our team.
You’ll be responsible for shaping product direction, uncovering growth opportunities, and driving measurable impact through analytics, experimentation, and strategic decision-making.
 

About Smartist
Smartist is a leading art visualization app.
With unlimited customizations, photorealistic interiors, and easy-to-use smart tools, our platform helps artists and galleries create marketable art mockups in minutes.
 

What you’ll do

• Define and drive the product strategy based on data, research, and market insights.
• Analyze product funnels, retention cohorts, and user behavior to uncover opportunities for growth and monetization.
• Design, prioritize, and execute A/B tests to validate hypotheses and optimize conversion, engagement, and churn.
• Build and track a robust KPI framework (conversion, LTV, CAC, churn, retention) to measure success and guide decision-making.
• Develop and implement data-driven initiatives for user acquisition, engagement, and retention.
• Optimize event tracking and data collection to ensure accuracy and actionable insights.
• Conduct deep user research to combine qualitative insights with quantitative data.
• Collaborate closely with design, engineering, and leadership to align execution with strategic goals.
• Lead the product team with focus on impact, not just delivery.
   

What you’ll need

• 4+ years of experience in mobile product management with a strong focus on data and strategy.
• Proven track record in growth, analytics, and experimentation.
• Hands-on experience with product analytics tools (Amplitude, Firebase, Adapty, OneSignal, etc.).
• Strong ability to translate complex data into clear product decisions.
• Experience in managing product roadmaps with a hypothesis-driven, prioritization framework.
• Excellent communication skills with both technical and business stakeholders.
   

What you’ll get

• Competitive compensation based on experience.
• A key strategic role in shaping the future of a top-tier art app.
• Direct collaboration with designers, engineers, and growth experts.
• The opportunity to make high-level decisions with visible impact on growth and user experience.
   

Would you be open to a quick call to discuss this role in more detail?
 

Looking forward to your response!

Hey there! 👋

Are you an expert engineer with experience in leading engineering teams and building scalable software on Node.js? Then we're looking for you. You'd be working with a team of a well-funded Silicon Valley-based tech startup, on a digital product for healthcare professionals in the United States.

What skills we expect you to have: 🎯

• English: Advanced (C1+)
• B.Sc. in Computer Science or similar;
• Excellent communication, collaboration, problem-solving, and analytical skills;
• 5+ years of writing commercial React.js and Node.js apps;
• Extensive experience with SQL-based databases;
• Extensive experience with Amazon Web Services;
• Understanding of LLMs and their application to building web applications;

What would be a huge plus: ✨

• Experience in building CI/CD pipelines;
• You have experience building AI apps (LangChain / LlamaIndex) and with MLOps;

What’s in it for you: 🌴

Professional Growth & Lifestyle:

- Remote work (our team is 100% remote);

- Access & support for obtaining AWS certifications;

- Opportunity to join an international team of a fast-scaling startup;

- Leadership initiatives.

Benefits:

- Annual vacation: 20 business days (100% compensation)

- Annual sick leave: 10 business days (100% compensation)

- Competitive compensation.

Please, feel free to reach out should you have any questions!

Best regards,

Universium Team ❤️

We are seeking an experienced Power BI Developer to join our team and take a leading role in developing and maintaining interactive dashboards that transform business data into actionable insights. The ideal candidate will have strong analytical skills, expertise in data visualization, and the ability to effectively communicate findings to both technical and non-technical stakeholders. 

Key Responsibilities: 

• Design and develop interactive and informative dashboards in Power BI for business data visualization. Ensure dashboards are optimized for performance and user experience. 
• Design and optimize data models to enable efficient analysis and reporting. 
• Establish best practices for data organization and governance within Power BI. 
• Utilize DAX and SQL for advanced data processing and analysis. 
• Apply foundational BI concepts to deliver actionable insights. 
• Collaborate with business teams to understand requirements and align deliverables. 
• Work with relational and non-relational databases for data sourcing. 
• Integrate data from various sources, including databases, cloud services, and APIs. 
• Create custom visuals to enhance the understanding of complex datasets. 
• Validate data accuracy, completeness, and relevance for dashboard use. 
• Maintain a portfolio showcasing previously developed dashboards. 
• Document processes, models, and dashboards for transparency and reuse. 

Requirements: 

• 2+ years of hands-on experience in creating dashboards and reports. 
• Proficient in DAX and SQL for data handling and analysis. 
• Familiarity with cloud services, APIs, and diverse data source integrations. 
• Experience in creating and deploying custom visual elements in Power BI. 
• Understanding of advanced BI tools and methodologies. 
• Ability to deeply analyze data and identify patterns or trends. 
• Strong collaboration abilities and the skill to present work effectively to stakeholders. 

We are looking for Customer Support Agents for our new project.

Responsibilities:

— Providing support and responding to all the customer's needs and concerns

— Supporting all the channels during the shift

— Maintaining constant communication with the team to solve the customer's issues

Requirements:

— Prior experience in Customer Support is a plus, however not necessary. We will be glad to hear from ambitious people who are eager to learn and obtain new skills in this field.
— Willingness to work morning (07.00 − 15.00), evening (15.00 − 23.00) and night (23.00 − 07.00) shifts is a MUST.

— Stress resistance, ability to remain patient and sympathetic to the customer's issues.

— English C1 or higher (both verbal and written) is a MUST

We offer:

— 100% remote job

— Night shift bonuses

— Comprehensive training during the onboarding process

— Friendly startup atmosphere

— Opportunity to grow as a specialist with our company

Requirements

• 4+ years as a Network/System Engineer.
• Strong understanding of network technologies, including experience with deploying and supporting essential network protocols and services (e.g., TCP/IP, IPSEC, LACP, VRRP, 802.1x, authentication and authorization protocols).
• Hands-on experience with Cisco, HP, and WatchGuard network solutions.
• Familiarity with fault-tolerant solution design and implementation.
• Experience building infrastructure and services using cloud platforms, specifically Microsoft Azure.
• Proficiency in managing and deploying Microsoft services, including Entra ID, Intune, and Office 365.
• Skills in diagnostics, performance analysis, monitoring, and logging using tools such as Zabbix, Prometheus, Graylog, or Kibana.
• Scripting languages such as Bash, Python, and PowerShell.

Key Responsibilities

• Design, deploy, and enhance the company's network infrastructure to ensure reliability and scalability.
• Implement management and control services for the organization's networks.
• Maintain secure, highly available IT services, ensuring optimal functionality.
• Deploy and support cloud-based services using Microsoft Azure, optimizing integration with existing infrastructure.
• Monitor, analyze, and troubleshoot network/system performance, providing resolutions and implementing proactive improvements.