Jobs at Djinni

The Mission
Are you a cloud architect who finds beauty in a perfectly orchestrated pipeline? Do you believe that “manual” is a four-letter word? We are looking for a Senior SRE specialized in BI Ecosystems to join our mission-critical Infrastructure team.
In this role, you won’t just “maintain” systems; you will be the master weaver connecting our advanced Data Analytics tools with a rock-solid, automated GCP/AWS backbone. You will bridge the gap between traditional Business Intelligence and modern Cloud Engineering, ensuring our data flows are fast, our visualizations are seamless, and our infrastructure is invisible.

What You Will Do
1. Master the Orchestration (GCP & GKE)
You will take full ownership of our Google Kubernetes Engine (GKE) clusters. This isn’t just
about pods and services; you’ll manage advanced networking (VPC Service Controls, Shared VPC) and high-availability node configurations to ensure our data platforms never skip a beat.
2. Advance Data Architectures (Lakehouse)
You will design and support a unified Data Lakehouse architecture by integrating BigQuery and Cloud Storage. Your mission is to break down silos, ensuring that our raw data and analytical models coexist in a single, high-performance ecosystem. You will implement robust governance and security policies that ensure data quality and accessibility, providing a “single source of truth” that is both scalable and cost-effective
3. Evangelize Infrastructure as Code (IaC)
Our goal is 100% immutability. You will use Terraform to automate the entire lifecycle of our
GCP resources—from Compute Engine and Cloud Run to Cloud SQL—ensuring consistency
across Dev, Staging, and Production.
4. Empower DataViz Excellence
You will be the enabler for our Data Analysts. You’ll deploy, optimize, and scale Qlik Sense,
Tableau, or Similars environments on GCP, handling everything from SSO/IAM authentication to high-performance connectivity with our backend data sources.
5. Hybrid Cloud & Legacy Modernization
Complexity is our playground. You will manage critical AWS resources (EC2, S3) and ensure
seamless interoperability with GCP. Simultaneously, you will lead the charge in migrating legacy monolithic systems into modern, microservices-based architectures.
6. Data Engineering Collaboration
Working side-by-side with Data Engineers, you’ll help build and maintain robust pipelines using Cloud Dataflow, Cloud Composer (Airflow), and BigQuery. You ensure that the “plumbing” of our data world is leak-proof and high-performing.
7. Reliability, Security & FinOps
● CI/CD: Design sophisticated pipelines (GitLab CI/GitHub Actions) integrating DevSecOps best practices.
● Observability: Implement deep monitoring using Google Cloud Operations Suite and Grafana.
● FinOps: Be the guardian of our budget, identifying and eliminating cloud waste through
smart optimization.

Who You Are (Requirements)
● Cloud Expert: Proven experience managing complex environments in Google Cloud Platform (GCP) and AWS.
● Data Architect: Deep understanding of Data Lakehouse models and governance.
● Kubernetes Pro: Deep knowledge of GKE, including advanced networking and security policies.
● Terraform Ninja: Ability to write modular, scalable, and secure IaC.
● BI Infrastructure Savvy: Experience deploying and tuning enterprise visualization tools (Tableau, Qlik, or Power BI).
● Automation Mindset: Strong scripting skills (Python, Bash, or Go) and mastery of CI/CD engines.
● Data-Driven: Familiarity with Big Data tools like Airflow, BigQuery, and Dataflow.
● Security-First: Solid understanding of encryption, IAM roles, and network security standards.

Why Join Us?
● Impact: You are not a cog in the machine; you are building the machine.
● Tech Stack: Work with the latest tools in the Cloud and Data world (Lakehouse, GKE).
● Culture: We value technical excellence, proactive problem-solving, and a “fail fast, learn
faster” mentality.
● Growth: We invest in your certifications and continuous learning. Ready to redefine how BI meets SRE? If you are a builder who loves solving the puzzle of high-scale data infrastructure, we want to meet you.

Apply now and let’s build the future of data infrastructure together!

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies. 

We are looking for a CRM Manager to join our team!

Requirements

- 2+ years of experience in CRM or email marketing;
- Hands-on experience with Customer.io and other ESP/CDP tools (Mailchimp, SendGrid, Klaviyo, or similar);
- Experience working with multiple communication channels: email, SMS, push notifications, in-app messages, and pop-ups;
- Understanding of trigger-based and automated communications;
- Basic knowledge of HTML/CSS and experience working with HTML email templates;
- Practical understanding of email deliverability, including domain/IP warm-up strategies, sender reputation monitoring, and spam risk prevention.
- Understanding of key CRM metrics (open rate, click rate, conversion, retention, churn, etc.);
- Understanding of deliverability nuances and anti-spam policies;
- Ability to work independently and take responsibility for results.

Responsibilities

- Manage CRM communications across email, SMS, push notifications, in-app messages, and pop-ups;
- Plan, launch, and control CRM campaigns based on the communication plan;
- Analyze CRM and promo campaign performance using key metrics;
- Make conclusions and suggest improvements based on data;
- Run A/B tests and analyze test results;
- Build, maintain, and optimize automated and trigger-based communication flows;
- Segment users based on behavior, activity, and lifecycle stage;
- Manage email templates, including basic HTML/CSS edits and ensuring the logical consistency of dynamic content;
- Monitor email deliverability, domain reputation, and spam indicators, and implement actions to maintain healthy sending performance.
- Prepare and present CRM performance reports for stakeholders, including management and cross-functional teams.
- Continuously optimize communication processes, tools, and approaches;
- Work with product and analytics teams to improve user experience and key metrics.

What are the conditions and bonuses?

☘️An exciting and challenging job in a fast-growing product company, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and other;

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;

📍Beautiful offices in Warsaw, Limassol work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;

🧑🏻‍💻Laptop & all necessary equipment for work according to the ecosystem standards;

🏖Paid vacations, personal events days, days off;

🫖Paid sick leave;

👨🏻‍⚕️Medical insurance;

💵Referral program enjoy cooperation with your colleagues and get the bonus;

📚Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy;

🧘Sport benefit;

🦄Multiple internal activities: online platform for employees with quests, gamification and presents for collecting bonuses, RedCore talks club for movie and book lovers, board games cozy evenings, special office days dedicated to holidays;

🎳Company events, team buildings.

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications and regulatory technologies. 

We are looking for a Business Trainer to join our team.

Requirements:
- Languages: Ukrainian (fluent), English (B2+)
- Education: Higher (pedagogy/HR management), additional courses in business training methodology
- Work experience: 3+ years in personnel training and development as a business trainer/methodologist, experience independently developing soft skills training programs (from scratch to launch)
 

Will be plus:

- Knowledge of Azerbaijani/Turkish/Spanish
- Experience working with various target audiences

Responsibilities:
- Develop and implement soft skills training programs for business unit specialists

- Collaborate with department heads to identify and analyze training needs

- Evaluate the effectiveness of implemented training programs

- Design and implement modern, AI-powered solutions for specialist training

Our benefits to you:
🔸An exciting and challenging job in a fast-growing holding, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more
Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed
🔸Modern corporate equipment based on macOS or Windows and additional equipment are provided
🔸Paid vacations, sick leave, personal events days, days off
🔸Referral program — enjoy cooperation with your colleagues and get the bonus
🔸Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
Rewards program for mentoring and coaching colleagues
🔸In-house Travel Service
🔸Multiple internal activities: online platform for employees with quests, gamification, presents and news, PIN-UP clubs for movie / book / pets lovers and more
🔸Other benefits could be added based on your location
 

We're looking for a Senior Site Reliability Engineer to join our dream team and play a crucial role in building the Infrastructure and DevOps department that powers our innovative, industry-leading products.
 

How will you make a difference?

● Solid experience (3+ years) participating in and contributing to DevOps transformations and infrastructure evolution

● Strong proficiency with Google Cloud Platform (GCP) services, including services like Cloud Run, BigQuery, Cloud Storage or Networking

● Solid experience with Infrastructure as Code tools (e.g., Terraform) for provisioning and managing GCP resources

● Experience with containerization technologies (e.g., Docker)

● Experience with monitoring and logging tools specific to GCP (e.g., Cloud Monitoring, Cloud Logging, Prometheus, Grafana)

● Experience with some programming languages (preferably Typescript, JS, Go or Python)

● Knowledge of version control systems (e.g., Git)

● A strong preference for working in agile and dynamic environments

● Ability to contribute to teamwork and effective collaboration across teams
 

What will you do?

● Implement and refine monitoring, logging, and alerting strategies using GCP's native tools and other relevant solutions

● Maintain and improve Continuous Integration and Continuous Deployment (CI/CD) pipelines

● Collaborate with mobile, web and backend development teams to implement best practices for deployment, performance optimization, and observability of mobile backends on GCP.

● Ensure that security best practices are followed in the configuration of GCP infrastructure and deployment pipelines for mobile backends.

● Maintain detailed technical documentation on deployment architecture, processes, and troubleshooting guides specific to our mobile backend infrastructure on GCP.

● Assist in identifying and implementing improvements to our GCP infrastructure and DevOps processes to enhance efficiency and reliability.

BW/4HANA | HANA SQL | S/4HANA Utilities | Market Communication (MaCo)
 

About the Project

We are looking for an experienced ABAP Developer to join an enterprise SAP project within the Network Division of a large international organization.

The project focuses on the operation and further development of a Meter2Cash system landscape, with a particular focus on SAP BW/4HANA, market communication, and master data reporting.
 

What You’ll Do

• Develop and enhance solutions in SAP BW/4HANA
• Develop with ABAP and HANA SQL
• Work with S/4HANA Utilities
• Support Market Communication (MaCo) processes
• Develop and maintain master data reporting and standardized data products
• Implement solutions based on defined technical and architectural requirements
• Follow established development, security, data protection, transport, and documentation standards
 

What We’re Looking For

• Strong commercial experience with SAP ABAP
• Hands-on experience with SAP BW/4HANA
• Good knowledge of HANA SQL
• Experience with S/4HANA Utilities
• Experience with Market Communication (MaCo)
• Experience with data reporting / data products
• Ability to work independently based on technical requirements and architecture specifications
• Good English communication skills
 

Nice to Have

• Experience in the energy / utilities sector
• Experience with Meter2Cash environments
• Experience with master data reporting
 

Project Details

• Remote
• Nearshore only
• Candidates must not reside or work in Germany
• No on-site work in Germany, including occasional visits
• No line management or deputising responsibilities
• Long-term project with potential extension
 

If you have strong SAP BW/4HANA and ABAP experience combined with S/4HANA Utilities and Market Communication expertise, we would be happy to hear from you.

We build a wireless handheld ultrasound (POCUS) device that connects to iOS/Android via a mobile app. This is a real hardware + software product in the medical domain, where reliability, performance and clean engineering practices matter.

What you’ll do

• Design, implement and test embedded C++ (C++17+) software for a handheld device
• Deliver new features and continuously improve architecture and code quality
• Write unit tests for low-level/embedded parts (tests are treated as product code)
• Participate in design discussions and code reviews in a supportive team culture
• Collaborate with cross-functional stakeholders (Product, UX/usability, clinical experts) to turn requirements into implementable solutions
• Optimize performance and resource usage (CPU/memory/power, depending on the area)
   

What we’re looking for

• 3–5+ years of commercial experience with modern C++ in an embedded context
• Degree in Computer Science, Engineering, Mathematics, or a related STEM field
• Strong fundamentals in software design and building maintainable systems
• Practical experience with unit testing, including low-level code
• Comfortable working in an existing codebase and improving it over time
• English: Intermediate+
   

Nice to have (not required)

• Yocto / Embedded Linux, kernel driver development
• Microcontrollers, FreeRTOS / bare-metal
• Performance work: SIMD/NEON (OpenCL/CUDA depending on domain)
• Python/Matlab for prototyping; signal/image processing; basic electronics
• Docker/Podman, CI/CD experience
   

Team & process

• International teams: about 30 engineers (Norway) + 30–40 contractors. 
• Agile/Scrum with typical 3-week sprints
• Tooling: GitLab CI/CD, Jira/Confluence, HP ALM
   

Work setup

• Remote during wartime → office/hybrid later (Kyiv or Kharkiv)
• MacBook 

Ven Commerce Ltd is an international company with offices in the USA, Israel, and Ukraine (Kyiv). We create comprehensive e-commerce solutions and help brands and retailers unlock the full potential of their online channels.

Our clients are successful retailers operating in the USA, Canada, Europe, and other countries.

As we expand our team, we are looking for a Customer Support Specialist – someone who enjoys helping customers, solving issues quickly, and maintaining high standards of service.

What you’ll do:

• Communicate with customers via email, calls, and social media.
• Respond to inquiries about our products (mainly jewelry; potential transition to medical products in the future).
• Resolve customer issues and complaints quickly.
• Forward important requests to relevant teams to improve technical and financial processes.
• Serve as the primary liaison between customers and internal teams.

What we offer:

• Remote work with a flexible schedule.
• 5 working days per week, 2 floating days off.
• Convenient shifts: 10:00–19:00 or 15:00–24:00 Kyiv time.
• Competitive salary.
• Friendly team and support from the team lead.
• Opportunities for career growth and learning.
• Health insurance (for employees in Ukraine) and work equipment (laptop).
• Seminars and professional development training.
• 25 paid vacation days (including sick leave).
• Team-building events and corporate activities in Ukraine.
• Cozy office space available in case of power outages.
• Corporate psychological support program.
•  

What we expect:

• Fluent English (C1) – both written and spoken.
• Positive, empathetic, and professional attitude toward customers.
• Analytical skills, attention to detail, and problem-solving ability.
• Ability to handle large volumes of information.
• Minimum 1 year of experience in a similar role.
• Experience with Zendesk, JIRA, and Magento is a plus.

Do you want to work in a modern and friendly environment where your knowledge and communication skills are valued?
Join our team! Send your resume with your expected salary and English level. We look forward to meeting you!

The company is on the way to reaching bigger goals and extending the pool of clients, therefore we are expanding our Sales Crew.

What we expect from you:

— Excellent written English (Upper-Intermediate and higher);

— Strong written communication skills;

— To be detail-oriented and have a strong sense of responsibility;

— Eagerness and capability to always stay in touch with clients and upper management;

— Efficient time-management skills and agility to manage multiple tasks in a fast-paced environment.

Will be an advantage:

— Experience in Sales processes;

— Tech savviness and a general understanding of the IT field;

— Experience in direct communication with foreign clients.

Responsibilities:

— Generate qualified leads;

— This position is fully remote and requires being online after regular working hours and on weekends.

— Work through & upgrade the company sales pipeline along with the Sales Team;

— Run initial negotiations with leads, identifying their needs and providing excellent communication;

— Collect statistical data and contacts for sales team expertise improvement and future endeavors.

What we guarantee from our side:

— Specific technical education and IT business models guidance run by our Sales Lead;

— Work with clients from all over the world. Gain experience in running negotiations, mailing in English;

— Competitive salary pegged to the USD;

— Opportunity to grow to Sales Manager;

— Flexible working hours;

— 15-days vacation leave annually;

— English classes compensation;

— Working in a friendly environment.

AMAZON ACCOUNT MANAGER

eCommerce · Amazon USA · Fully Remote

A role for an experienced specialist who wants to manage a portfolio independently and take on more than just executing checklists — including PPC strategy, compliance, and contributing to the development of the function.

ABOUT THE COMPANY

We are a US-based eCommerce holding company with a portfolio of brands in baby, home & kitchen, and supplements. We operate in competitive Amazon niches and are building D2C infrastructure in parallel. We grow our portfolio without losing control over GP, ratings, and in-stock levels — through data, regular reporting, and clear areas of ownership. AI is part of our everyday work: PPC campaigns and daily statistics are already managed through AI agents, and this role involves direct participation in configuring them for account needs.

WHY THIS ROLE IS OPEN

Account Management is where decisions from R&D and Branding turn into sales. Our portfolio is growing fast: 15 SKUs in the active pipeline, and the launch pace is increasing. We need an experienced person who can take full ownership of a significant part of the portfolio without a mentoring period — and, as we grow, take part in building the Account Management function within the company.

ABOUT THE ROLE

Full management of part of the portfolio: listings, content, advertising, account health, inventory, unit economics. Independent decision-making within your area of responsibility, with escalation only for truly non-standard cases. The role involves not only execution but also proposing process improvements.

⚠ This role is not about launching a brand from scratch or product development — those areas belong to R&D. It's a fit if you have solid experience managing Amazon accounts and are ready to take full ownership of metrics without step-by-step supervision.

PERFORMANCE PROFILE

First 30 days — Onboarding and portfolio handover

• Study assigned SKUs, PPC campaigns, and account health history
• Conduct an independent portfolio audit: conversion, organic ranking, reviews, unit economics
• Establish working relationships with R&D, Creative/Brand, and the Performance team lead

60–90 days — Full autonomy

• Run the daily/weekly/monthly cycle without mentor supervision
• Manage PPC strategy for assigned SKUs (not just reading reports, but making decisions on budget and campaign structure)
• Own unit economics: margins, pricing, advertising budget allocation
• Participate in compliance support and resolving supplier issues

SUCCESS AFTER 6 MONTHS

• Account health — assigned SKUs consistently in the green zone for ODR, Late Shipment Rate, and Account Health Rating, with no missed escalations
• Autonomy — the full cycle runs without supervision; you set your own priorities and resolve non-standard situations
• PPC and unit economics — independent management of campaigns and budget with measurable results in TACOS/GP
• Process impact — at least 1–2 process improvements proposed and implemented in the department
• Growth — readiness to take on a larger portfolio, participate in hiring/mentoring junior specialists, or join new launches

RESPONSIBILITIES

Daily

• Full control of account email, account health, shipments, reviews, and VOC
• Managing FBA inventory and stock-out/overstock risks
• Running and optimizing PPC campaigns, including structure and budget
• Monitoring Orders and Payments for anomalies

Weekly

• Preparing sales and PPC performance reports for the Performance department
• Updating stock and purchasing forecasts
• Competitor analysis and recommendations for strategy adjustments

Monthly

• Full unit economics analysis and adjustment of pricing/advertising strategy
• Returns analysis to identify fixable root causes
• Planning for the next month: content, variations, advertising approach

• Contributing to new launch ideas together with R&D

   

TOOLS

• Amazon Seller Central, Helium 10 — confident proficiency
• PPC tools and understanding of TACOS/ACOS/CPC at a decision-making level, not just report reading
• Google Sheets — advanced level (formulas, pivot tables)

• AI tools — hands-on experience with AI agents/scripts for automating routine work, not just basic chat

   

REQUIREMENTS

Must have:

• 2+ years of experience in Amazon Account Management (not a PPC agency, not general digital marketing)
• Solid understanding of PPC strategy, compliance, FBA inventory, and unit economics
• Experience independently managing a SKU portfolio without step-by-step supervision
• English B2/C1 or higher (communication with customers and the team)

• Results-oriented mindset, not process for the sake of process

   

Nice to have:

• Experience with Walmart or TikTok Shops
• Experience mentoring junior specialists
• Interest in baby, home & kitchen, or supplements categories

• Experience setting up or working with AI agents for account management

   

  WHAT WE OFFER

• Fully remote work
• 27 paid days off per year
• Access to all professional and AI tools, with full participation in building AI agents
• Access to top eCommerce industry courses
• Clear processes and a decision framework, no micromanagement
• Direct impact on real metrics: GP, ratings, organic ranking, PPC efficiency

• Experience working at a US company, with real opportunities for growth within the team

   

CULTURE AND ENVIRONMENT

Here you can speak openly when something isn't working. Mistakes are used to improve processes, not to find someone to blame. Decisions are made consistently and equally for everyone. Full autonomy in your work, with no micromanagement, in exchange for tangible results.

We are looking for a Functional Analyst specializing in Microsoft Dynamics 365 Finance & Operations to join an international team working on the development and optimization of business applications.
 

In this role, you will work closely with business and technical stakeholders to analyze requirements, configure the D365 Finance & Operations platform, design solutions, and support the implementation of improvements across finance, supply chain, and other business processes.
 

This is an opportunity to work on large-scale business systems and contribute to the continuous improvement of financial and operational processes within an international environment.
 

What you will do:

• Collaborate with stakeholders from Finance, Procurement, Warehouse, and IT to understand business needs and processes.
• Analyze business requirements and translate them into detailed functional requirements and user stories, including acceptance criteria.
• Understand business development plans and help identify solutions that support future growth.
• Design, document, and maintain functional solutions for Microsoft Dynamics 365 Finance & Operations.
• Perform standard and advanced system configuration and demonstrate proposed solutions to business users.
• Identify functional gaps and prepare corresponding solution design documentation.
• Test new configurations and customizations to ensure they work correctly within existing business processes.
• Coordinate user validation activities and support end-to-end User Acceptance Testing (UAT).
• Provide functional consulting and second-level support to users.
• Analyze and manage support requests and tickets.
• Participate in Change and Release Management processes.
• Prepare release notes and other project documentation.
• Manage tasks and work items using Azure DevOps / Jira.
   

What we are looking for:

• 3+ years of experience with Microsoft Dynamics 365 Finance & Operations implementation and support.
• Strong hands-on experience participating in D365 Finance & Operations implementation projects.
• Good knowledge of standard D365 functionality and business processes, particularly in Finance.
• Experience with several of the following areas:
  • General Ledger and accounting structures;
  • Accounting periods and period closing;
  • Accounts Payable;
  • Accounts Receivable;
  • Manufacturing accounting;
  • Inventory accounting, including closing, adjustments, revaluation, counting, and posting;
  • Cost accounting;
  • Tax accounting and related business processes;
  • Electronic Reporting.
• Experience with Subscription Billing would be an advantage.
• Understanding of Supply Chain Management processes is a plus.
• Experience working with integrated business systems and understanding how different processes and modules interact.
• Experience with Azure DevOps or Jira.
• Experience creating user stories, user manuals, release notes, and other functional documentation.
• Ability to translate business requirements into clear functional and technical language.
• Experience organizing and supporting User Acceptance Testing and other validation activities.
• Knowledge of UML or BPMN would be an advantage.
• A technical background is a plus.
• Upper-Intermediate English or higher.
• Strong analytical and logical thinking.
• Ability to independently research and identify appropriate solutions.
• Attention to detail, self-organization, and a proactive approach to problem-solving.
   

What you can expect:

• The opportunity to work with Microsoft Dynamics 365 Finance & Operations in an international environment.
• Involvement in both implementation and continuous improvement of business processes.
• Collaboration with international Finance, IT, and business teams.
• Complex and varied tasks across financial and operational processes.
• A high degree of autonomy and responsibility in your area of expertise.
• Opportunities for professional development and knowledge sharing.
• A collaborative environment with experienced specialists.
• Flexible working arrangements depending on your location.

We are looking for a Voice AI Engineer (Real-time speech) to join our team! 

Our client is an Azerbaijani telecommunications company and Azerbaijan's largest mobile network operator. The main products are: Fixed telephony, Mobile telephony, Internet services, Wireless broadband, and Value-added services. The primary goal is to accelerate the client’s Data & AI initiatives via a secure, hybrid cloud foundation on AWS while systematically modernizing the IT estate as part of the AWS MAP 2.0 program.

Key Project Objectives include:

• Cloud Foundation & Landing Zone: Deploy target hybrid network architectures, establishing a secure AWS Landing Zone Accelerator (LZA) and hybrid Data/AI platforms on AWS.
• Security, Compliance & Sovereignty: Operationalize on-premises data de-identification and Format Preserving Encryption (FPE) tokenization (achieving zero raw PII in the cloud), fully adhering to Azerbaijani Personal Data Law No. 998-IIIQ and Critical Information Infrastructure Rules (Resolution No. 229).
• AI Chatbot & Real-Time Voicebot Implementation: Develop and operationalize a flagship Customer Care Voicebot (STT → LLM → TTS pipeline) and Agentic Chatbot targeting < 2.0s conversational voice latency and ~200 rps throughput as the first hybrid-setup consumer.

Responsibilities:

• Design, build, and operationalize end-to-end real-time STT → LLM → TTS (Speech-to-Text / LLM / Text-to-Speech) voicebot pipelines on AWS, optimizing for streaming speech-to-text, first-token LLM generation, and first-audio TTS synthesis.
• Deploy and maintain production customer-trained Whisper (Azerbaijani ASR) and Azerbaijani TTS models as low-latency real-time endpoints on Amazon SageMaker and specialized GPU node pools (NVIDIA A100/L40S).
• Implement and manage the Bedrock Proxy Gateway on EKS for multi-model routing, priority queuing via Redis Sorted Sets, cost caps, and high-availability serving targeting ~200 rps without API throttling.
• Integrate voicebot and chatbot decision engines with core enterprise telephony and CVM platforms, including Avaya (voice telephony), Genesys (digital chat/omnichannel), and Pelatro (CVM offer decisioning and uplift models).
• Establish LLMOps & MLOps pipelines using Amazon SageMaker Pipelines and MLflow for experiment tracking, model versioning, prompt/agent registries, automated evaluation harnesses, and RAG knowledge base retrieval.
• Build call and chat transcription pipelines to ingest, transcribe, and extract real-time insights (churn risk, dissatisfaction, intent, lead signals) into downstream decision layers.
• Enforce data sovereignty and privacy controls by integrating on-premises Format Preserving Encryption (FPE) and tokenization wrappers into ML pipelines so zero raw PII enters AWS cloud environments.
• Define NFR baselines, dialogue flows, voicebot persona, turn-taking, and fallback/escalation logic to guarantee conversational round-trip latency < 2.0 seconds.
• Automate ML deployment workflows using GitLab CI/CD and Infrastructure-as-Code (Terraform or AWS CDK), establishing observability and FinOps spend/anomaly monitoring via Amazon CloudWatch and Splunk.

Requirements:

• 4+ years of hands-on experience with machine learning and Speech Processing with a primary focus on real-time conversational AI, ASR (STT), and TTS voice pipelines.
• Deep expertise with Amazon SageMaker (real-time GPU inference endpoints, Pipelines, Feature Store, Model Registry) and Amazon Bedrock (AgentCore, Bedrock Guardrails, Knowledge Bases).
• Proven track record in streaming speech inference, speech synthesis, and low-latency audio processing.
• Strong experience in GPU optimization and containerized orchestration (NVIDIA A100/L40S, AWS EC2 GPU instances, Docker, Kubernetes/EKS).
• Solid understanding of contact center and telephony platform integrations (Avaya, Genesys) and real-time decisioning interfaces.
• Proficient in Python, Redis (priority queuing & caching), and data security/privacy (FPE tokenization, handling sensitive/PII data).

Nice-to-have skills:

• AWS Certified Machine Learning – Specialty or AWS Certified Solutions Architect.
• Hands-on experience with EMR-on-EKS, Apache Iceberg, or MSK (Kafka) streaming pipelines.

Soft Skills & Team Fit:

• Strong critical thinking, problem-solving, and analytical skills with ownership of mission-critical, low-latency deliverables.
• Excellent communication and collaboration skills to work closely with cross-functional teams (AI Architects, Data Engineers, CC SMEs, and Security/Compliance).
• Results-oriented, proactive mindset with strong ownership within an Agile / Scrum framework.
• Upper-Intermediate+ English level (written and spoken).

We're looking for Customer Support Agents to join our growing iGaming project. If you enjoy helping people, solving problems, and working in a fast-paced environment, we'd love to meet you!
 

What you'll be doing:

• Assisting players with their questions via live chat, email, and phone
• Helping customers with account-related inquiries, payments, bonuses, promotions, and general platform navigation
• Investigating customer issues and working with internal teams to ensure timely resolutions
• Providing friendly, professional, and accurate support while delivering an excellent customer experience
• Following internal procedures and maintaining high-quality service standards
   

What we're looking for:

• Previous experience in customer support is a plus (especially in iGaming, e-commerce, or SaaS), but we're also happy to train motivated candidates
• C1+ English (both written and spoken) is required
• Excellent communication and problem-solving skills
• Ability to stay calm and professional when handling customer concerns
• Comfortable working rotating shifts:
  • Morning: 07:00 – 15:00
  • Evening: 15:00 – 23:00
  • Night: 23:00 – 07:00 (night shifts include additional bonuses 💰)
• Strong attention to detail and willingness to learn
   

What you'll get:

• 100% remote work
• Competitive salary with night shift bonuses
• Paid onboarding and full training
• Friendly and supportive international team
• Opportunities for professional growth within the iGaming industry
• A dynamic environment where every day brings new challenges
   

If you're passionate about helping people and want to build your career in one of the fastest-growing industries, we'd love to hear from you! 🚀

Company
The company specializes in lead generation within the iGaming domain, primarily through SEO-driven solutions. They work on long-term client projects and are currently expanding their internal development team.

Position Overview

We are looking for a Lead / Senior Full-Stack Engineer who operates at a true senior / lead level — not by years of experience, but by depth of expertise and ownership.

This role is for someone who:

• takes full ownership of complex systems
• makes architectural decisions
• builds scalable solutions (not just features)
• sets and raises engineering standards within the team

Location & Format

• Remote
• EU time zone required
• Full-time, long-term cooperation

Language Requirements

• English — required for daily communication
• Strong English is a significant advantage

Team & Projects

You will join a stable team working on long-term lead generation platforms.

This is not a task-execution role. We expect you to:

• take ownership of complex technical decisions
• improve architecture and system performance
• raise the overall engineering bar within the team

Tech Stack

• PHP (Symfony)
• WordPress
• JavaScript
• HTML / CSS

Key Requirements

WordPress (must-have, advanced level)

• Experience building complex, large-scale WordPress systems (not content websites)
• Hands-on experience with WordPress Multisite (production)
• Strong experience with custom plugin development, including:
  • OOP
  • Composer / autoloading
  • Typed properties
• Experience with:
  • custom database structures
  • custom caching strategies (not plugin-based)
  • advanced use of WP_Query
  • improving developer & admin tooling

👉 If your experience is mostly theme customization or plugin usage — this role is not a fit.

PHP (strong senior level required)

• 5+ years with modern PHP (8+)
• Ability to design abstractions, libraries, and internal frameworks
• Experience with:
  • phpcs / phpcbf
  • custom sniffs OR PHPParser / AST
  • reflection & introspection
  • DTOs, Value Objects, clean architecture principles

Frontend / CSS

• Strong modern CSS skills (must-have)
• Understanding of browser rendering, layout, and performance

Performance & Optimization (critical)

• Deep understanding of Core Web Vitals
• Real experience with performance optimization (not just tools/plugins)
• Ability to identify bottlenecks and design custom solutions

Mindset & Approach

We are looking for engineers who:

• think analytically and architecturally
• deeply understand systems, not just tasks
• challenge “working solutions” and improve them
• proactively raise engineering standards

👉 If you mainly execute tasks and rely on predefined solutions — this role is not a fit.

AI Usage

• AI is allowed, but must not be a dependency
• Strong preference for engineers with deep system understanding
• AI-generated communication is discouraged

Start Date

• ASAP

Smart Capital Center is an AI-powered platform transforming Commercial Real Estate (CRE) investment and financial management. Our platform combines real-time market data, financial modeling, workflow automation, and Generative AI to power underwriting, asset management, and portfolio analytics.

Operating at the intersection of AI, finance, and commercial real estate, we are building software that replaces manual, spreadsheet-driven workflows with intelligent, scalable systems.

Our clients include leading institutions such as JLL, Pacific Life Insurance Company, and KeyBank. We are a lean, high-performance engineering organization solving complex problems in a $17 trillion industry.

Learn more at www.smartcapitalcenter.com

The Role

We are looking for an Engineering Manager who combines strong technical leadership with exceptional people management and execution.

This is a hands-on leadership role. While your primary responsibility is building and leading a high-performing engineering team, you will remain deeply involved in technical direction, architecture, AI adoption, and engineering excellence.

You will partner closely with Product, Design, Data, AI, and executive leadership to translate business objectives into scalable technical solutions while fostering an engineering culture centered on ownership, innovation, continuous improvement, and rapid execution.

As an engineering leader, you will help shape not only what we build, but how we build it—leveraging AI to improve both our products and our engineering processes.

What You'll Do

Engineering Leadership

• Lead, mentor, and grow a team of high-performing software engineers.
• Build a culture of ownership, accountability, technical excellence, and continuous learning.
• Recruit, hire, and retain exceptional engineering talent.
• Coach engineers through regular one-on-ones, performance feedback, and career development.
• Foster psychological safety while maintaining high performance standards.
• Develop future technical leaders within the organization.

Technical Leadership

• Drive technical direction alongside senior engineers and architects.
• Review system architecture and technical designs.
• Guide architectural decisions that improve scalability, reliability, maintainability, and security.
• Balance long-term platform evolution with near-term product delivery.
• Establish engineering standards, coding practices, testing strategies, and documentation expectations.
• Drive continuous improvement across engineering processes and developer experience.

AI Engineering Leadership

• Partner with AI engineers to build and operate AI-powered product capabilities.
• Establish best practices for integrating Large Language Models (LLMs) into production systems.
• Promote responsible AI engineering, including evaluation, monitoring, security, and governance.
• Drive adoption of AI-assisted software development tools to improve engineering productivity.
• Evaluate emerging AI technologies and recommend practical adoption where they create measurable business value.
• Help engineers effectively leverage modern AI development tools including GitHub Copilot, Cursor, Claude Code, and similar platforms.

Delivery & Execution

• Own engineering execution across multiple initiatives and product domains.
• Partner with Product Managers to define roadmaps, priorities, estimates, and delivery plans.
• Remove blockers and enable teams to execute efficiently.
• Drive predictable software delivery without compromising engineering quality.
• Continuously improve planning, estimation, release management, and Agile execution.
• Ensure successful delivery of customer-facing features and internal platform improvements.

Platform & Operational Excellence

• Drive improvements in platform reliability, scalability, observability, and operational excellence.
• Improve CI/CD pipelines, automated testing, deployment processes, and developer productivity.
• Establish engineering metrics including deployment frequency, lead time, reliability, defect rates, and operational health.
• Promote ownership of production systems and operational excellence.
• Support incident response, root cause analysis, and continuous improvement initiatives.

Cross-Functional Collaboration

• Partner closely with Product, UX, AI, Data, and Customer Success teams.
• Communicate technical strategy and project status to stakeholders.
• Align engineering priorities with company objectives.
• Participate actively in product planning and strategic decision making.

Requirements

Leadership

• Significant experience building and delivering production software.
• Experience leading software engineering teams in fast-moving environments.
• Proven success hiring, mentoring, and developing engineers.
• Strong coaching, communication, and organizational skills.
• Demonstrated ability to build high-performing engineering teams.
• Ability to influence across technical and business organizations.

Technical Background

• Strong experience building and shipping modern full-stack applications.
• Expertise with modern frontend technologies including React, TypeScript, and JavaScript.
• Strong backend experience using Java/Spring Boot and/or Python.
• Experience designing scalable APIs and distributed systems.
• Strong understanding of relational databases (PostgreSQL preferred).
• Experience building cloud-native applications on AWS or similar cloud platforms.
• Solid understanding of software architecture, security, scalability, and system reliability.

AI & Modern Engineering

• Experience building, integrating, or operating AI-powered applications.
• Understanding of LLMs, prompt engineering, structured outputs, tool/function calling, and Retrieval-Augmented Generation (RAG).
• Familiarity with vector databases, embeddings, semantic search, or AI orchestration frameworks is a plus.
• Experience using AI-assisted software development tools to improve engineering productivity.
• Ability to evaluate emerging AI technologies and drive practical adoption across engineering teams.
• Understanding of AI security, governance, and responsible AI practices.

Engineering Management

• Experience leading Agile software development.
• Strong understanding of modern software delivery practices.
• Experience balancing engineering quality with delivery speed.
• Ability to manage multiple priorities in a fast-paced environment.
• Data-driven approach to planning, execution, and continuous improvement.
• Experience defining and tracking engineering performance metrics.

Core Competencies

• Technical leadership
• Strategic thinking
• Ownership mindset
• Strong execution
• Excellent communication
• Coaching and mentoring
• Systems thinking
• Pragmatic decision making
• Continuous improvement
• Customer-focused problem solving

Nice to Have

• Commercial Real Estate (CRE), financial systems, or analytics platform experience.
• Experience with event-driven or microservice architectures.
• Experience with Kubernetes, Docker, Terraform, or Infrastructure as Code.
• Experience with observability platforms such as Datadog, Grafana, Prometheus, or OpenTelemetry.
• Experience with high-volume data processing and distributed systems.
• Experience scaling engineering teams in startup or high-growth environments.

Why Join Smart Capital Center

• Lead engineering for an AI-native platform transforming Commercial Real Estate.
• Shape engineering culture, architecture, and technical strategy.
• Build products used by leading financial institutions.
• Work directly with founders and executive leadership.
• Solve complex challenges across AI, financial modeling, and large-scale data.
• Build an engineering organization where AI accelerates both product innovation and developer productivity.
• Operate with high ownership, rapid decision-making, and minimal bureaucracy.

About Our Client:

Our client is a leading enterprise data platform company building an open, high-performance data lakehouse for AI and analytical workloads. The platform combines an intelligent SQL query engine, an AI-ready semantic layer, and an open catalog built on Apache Iceberg — enabling Fortune 500 companies across finance, energy, manufacturing, and logistics to unify, query, and govern data at massive scale across cloud and on-premise sources.

About the Role:

We are looking for a Senior Software Engineer for the team that owns the reliability and operational excellence of a large-scale data platform, delivered both as a cloud service and as self-managed software. You will work across the full platform — observability, security, control plane, and core services — diagnosing complex issues and delivering durable fixes across cloud, hybrid, and on-premises environments, in close collaboration with product engineering, SRE, support, and field teams.

This is a backend platform engineering role focused on distributed systems reliability — not application development or CRUD services.

Responsibilities:

• Investigate, diagnose, and resolve complex issues across cloud and self-managed deployments — distributed systems failures, performance degradation, and reliability incidents
• Own bug fixes and targeted improvements across core services, control plane, security, and observability infrastructure
• Support automated deployment and integration frameworks that enable consistent, repeatable delivery across cloud, hybrid, and on-premises environments
• Contribute to cluster lifecycle management, observability, and operational supportability capabilities
• Partner with SRE, support, and field teams to triage and resolve escalated customer issues
• Build runbooks, root cause analyses, and internal tooling that reduce time-to-resolution over time
• Collaborate with product engineering so that fixes are integrated back into the main codebase effectively.

Required Qualifications:

• Bachelor's or Master's degree in Computer Science or a related field, or equivalent experience
• 5+ years of software engineering experience with strong hands-on Java development at production scale
• Proficiency in Python and Bash for scripting, automation, and tooling
• Solid foundation in data structures, algorithms, and multi-threaded / asynchronous programming models
• Experience designing, debugging, and operating large-scale distributed systems or microservices
• Hands-on experience with Kubernetes and Docker across cloud, hybrid, or on-premises deployments
• Cloud-native development experience on one or more of AWS, Azure, or GCP
• Strong understanding of networking fundamentals (TCP/IP, DNS, HTTP)
• Clear communicator — able to explain problems, root causes, and solutions to technical and non-technical audiences
• Comfortable with AI-assisted development workflows — using modern AI tools productively while critically validating their output
• English Upper-Intermediate or higher (B2+) — daily written and verbal communication with a US-based engineering team
• Availability to work EU business hours shifted 2–3 hours later for daily overlap with US West Coast mornings.

Desired Skills:

• Observability platforms: OpenTelemetry, distributed tracing, metrics, logging
• Background in data processing, data warehouse, data lake, or analytics systems
• Distributed file and object storage: S3, ADLS, or HDFS
• Infrastructure-as-code (Helm, Terraform) and CI/CD tooling (Jenkins, ArgoCD)
• Identity, authentication, and authorization systems: SSO, OAuth, SAML, RBAC
• NoSQL databases (MongoDB, RocksDB), Redis, or partner/OEM integration patterns
• Query processing, concurrency control, data replication, or storage systems.

Details:

• Engagement: Long-term contract
• Location: Europe (EU / EEA / UK), remote
• Working hours: EU business hours, shifted 2–3 hours later for daily overlap with the US West Coast team