Jobs at Djinni

CRM Manager (iGaming / Retention)
 

About the Role

We are looking for a CRM Manager to drive player engagement, retention, and lifecycle marketing initiatives. You will be responsible for segmentation, campaign management, and continuous optimization of CRM performance.
 

Responsibilities

• Implement and develop RFM segmentation.
• Build and manage CRM content plans by segments.
• Manage communication channels (Email / Push / Onsite).
• Work with casino content (slots, providers, tournaments)
• Personalize offers and player journeys.
• Launch and optimize reactivation campaigns.
• Conduct A/B testing and optimize campaign performance.
• Analyze key metrics (deposits, retention, LTV) and improve efficiency.

Requirements

• 2+ years of experience in CRM / Retention.
• Experience in iGaming / Casino industry.
• Strong understanding of funnels and key metrics.
• Experience with segmentation (RFM is a plus).
• Analytical mindset and data-driven approach.

What You’ll Achieve (First Months / Probation Goals)

• RFM segmentation implemented.
• CRM plan structured by segments.
• Improved conversion from One → Active users.
• Reactivation campaigns launched.
• Increased efficiency of CRM communications.
• Measurable improvements through A/B testing and analytics.

What We Offer

• Competitive salary.
• Work permit support.
• 5/2 working schedule.
• Flexible start of the working day.

We are looking for a CRM Marketing Manager to design and execute strategies focused on user retention, conversion growth (KYC, deposit, first transaction, etc.), and increasing customer lifetime value (LTV).

Your primary responsibility will not be limited to launching campaigns. You will be accountable for turning users who download Simple into active, engaged, and loyal customers. This includes guiding users throughout their entire lifecycle — from initial registration and onboarding to participation in the referral program and active use of our savings products.

An important focus is on using AI tools and automation to improve CRM efficiency, scale personalization, and accelerate hypothesis testing and experimentation.
 

Responsibilities:

• Strategy and Planning: Developing strategies for user retention and conversion growth. Planning and executing CRM campaigns to increase LTV, ARPU, and reduce churn.
• Analysis and Segmentation: Segmenting the customer base based on behavior, interests, and other data. Analyzing campaign performance (CTR, CR, ARPU, Retention).
• Communication Development: Creating trigger-based and bulk email campaigns, push notifications, SMS, and other communication channels. Writing copy and preparing briefs for designers.
• Process Automation: Configuring workflows in CRM systems (e.g., Salesforce, HubSpot, Braze, SendPulse). Maintaining the accuracy and cleanliness of the customer database.
• Testing and Optimization: Conducting A/B tests to identify optimal solutions. Continuously optimizing content and mechanics based on data insights.
• Collaboration with Other Teams: Coordinating with product, analytics, marketing, and design teams. Ensuring a unified approach to brand communications.
• Reporting and Analytics: Preparing regular reports on CRM activity performance. Formulating hypotheses and implementing new data-driven approaches.
   

Requirements:

• Proven experience in CRM management, retention marketing, or lifecycle marketing.
• Hands-on experience with CRM platforms (e.g., Salesforce, HubSpot, Braze, SendPulse).
• Strong understanding of customer segmentation and behavior analysis.
• Proficiency in campaign performance metrics (CTR, CR, Retention, LTV, ARPU) and A/B testing.
• Experience in creating and automating workflows and scenarios within CRM systems.
• Solid knowledge of email marketing, push notifications, and SMS strategies.
• Ability to analyze data, generate insights, and implement data-driven decisions.
• Proficiency with analytics tools such as Google Analytics, Tableau, or similar.
• Strong copywriting skills for crafting engaging communications.
• Ability to create detailed briefs and work effectively with designers and cross-functional teams.
• Excellent project management skills, with the ability to manage multiple campaigns simultaneously.
• Attention to detail and a commitment to maintaining clean and accurate customer data.
   

What We Offer:

• Full-time, fully remote work with no location restriction
• Flexible working hours to suit your schedule.
• 18 days of paid annual leave.
• 8 additional paid days off for National Holidays.
• Paid sick leave for your well-being.
   

About Simple.app

Simple is a fast-growing technology company with a clear mission: to revolutionize how people interact with the financial market. Our dedicated team believes that financial opportunities should be accessible to everyone. Operating in over 20 countries worldwide, we are on a mission to create innovative fintech products for both new and experienced traders and investors. If you’re passionate about making a difference and want to be part of an exciting journey, we want you on our team!

Admiral Studios is a fast-growing Ukrainian IT outsourcing company, specializing in web development, mobile development, UI/UX, and SEO.

We embrace the latest and most advanced technologies: Node.js, React, Laravel, Shopify, Python, and WordPress.

We create quality projects for clients in the US, Europe, the UK, and Canada 🌍, especially Healthcare, Real Estate, and E-commerce projects.

Currently, our team consists of more than 60+ skilled experts 👨‍💻, and we are constantly growing.

Now, we’re looking for an SEO Specialist ⭐️  to join our team to create clear and structured content for English-speaking audiences and work with specifications and keywords for SEO. 

For a perfect match, we expect  🎯

• 1+ year of SEO experience with Europe and the USA markets
• Hands-on experience with Ahrefs
• Experience with Screaming Frog, including proxy setup
• Understanding of documentation and practical use of Google Search Console
• Working with Chrome Dev Tools / Lighthouse
• Knowledge of On-Page optimization principles
• Experience in creating a website page structure from scratch
• Experience in writing technical specifications for developers and copywriters
• English B1+

Nice to have 💎

• Experience in website migration
• Active or expired Google Analytics 4 certification

Duties & Responsibilities 💼

• Website migrations in Europe and the USA
• Technical optimization of websites after migration
• Creating and restructuring website architecture and page structure
• Preparing technical specifications for developers and copywriters
• Implementing On-Page SEO best practices
• Communicating with clients regarding SEO strategy and progress

Why Join Admiral Studios?

⭐️Growth-Oriented Environment – value efficiency, flexibility, and results

🤝Team Spirit – Regular corporate online & offline events to keep the team connected
📚Professional Development Support – we provide:

• A structured Performance Review system
• Access to an internal knowledge library
• Career growth opportunities with a clear development plan
• A budget for improving work processes and implementing new ideas

🧘Work-Life Balance – Enjoy a flexible work schedule and a fully remote work model
✅Paid Time Off – 20 vacation days + 10 sick leave days per year

Hiring steps: Screening — Tech Interview — СТО Interview — Job Offer 

If your experience and skills match our candidate scorecard, the recruiting team will contact you within 5 business days 💙
 
Don't forget to provide your Telegram nickname for contact !

About the Project

A US-based recruitment outsourcing company selected us as their technology partner. Our client created an in-house solution that streamlines talent acquisition process for their clients. It’s been a backbone of their day-to-day operations for several years, and now the organisation has outgrown this solution slightly. The time to modernise this platform has come.

Before resuming the active development phase, the client wants to stabilise the solution, while addressing some key issues. As this platform plays a supportive role to their business (and does not generate revenue directly), the client wants to start 2025 with minimum resources. SPG considers a team of full-time software engineer, part-time QA engineer, DevOps and PM. There are plans to ramp the team up in the future.

Required Skills

• minimum 4 years of experience;
• experience with PHP/Laravel based web services;
• experience with integration with front-end frameworks (preferably React);
• experience with Java or C#/C++ stack is a huge plus;
• ability to methodically improve legacy systems, bringing them to perfection;
• ability to communicate with the clients directly;
• English level — Intermediate+ for verbal communication and correspondence with our UK and US clients.

Responsibilities

This is a perfect opportunity for a confident and independent thinker, well versed across the full stack (PHP/Laravel and React+Redux). Within this role the new members will be responsible for:

• decoupling dependencies and improving the overall architecture of the platform;
• analysis and technical decomposition of tasks;
• estimation and planning;
• new features implementation;
• collaboration and knowledge sharing with the team members.

What We Offer

• remote work with a high degree of involvement in teamwork;
• a contract-based employment (B2B);
• opportunities to work on diverse tasks, deepening your experience quickly;
• support from colleagues;
• modern project’s infrastructure (including CI/CD pipelines);
• technical support and assistance provided by our internal IT services department.

Expectations

We are looking for a strong middle or senior specialist to take the lead on this project.. This is what is expected from the successful candidate on this position:

• a minimum of 1 year of commitment; 
• full-time work;
• synced schedule with a team (European time zones);
• participation in regular meetings: daily sync-ups, planning sessions, code review.
   

Recruitment Stages:

• application registration
• technical quiz
• technical interview
• interview with PM of relevant project
• offer

About the Role

InterLink is seeking an experienced Project Manager with the background in software development and IT to join our Project Management Office (PMO). Our PMs are responsible for end-to-end project delivery across various sectors. They collaborate closely with clients, developers, and stakeholders, ensuring smooth project execution using Agile methodologies, particularly Scrum.

Responsibilities

As a Project Manager at InterLink, you will:

• manage project delivery from initiation to closure;
• define project scope, goals, and deliverables;
• plan and manage project resources;
• oversee Agile ceremonies (daily stand-ups, sprints);
• manage client communication and expectations;
• ensure timely delivery and alignment with client requirements.

What We Offer

InterLink offers the right candidates:

• a contract-based cooperation;
• work in a dynamic, motivated team;
• opportunities to manage diverse and impactful projects;
• an open knowledge-sharing culture and modern project infrastructure.

If you have experience in product development, project management in outsourcing is twice as fun! You get the satisfaction of delivering a tangible, measurable product while enjoying the variety of working across different domains—keeping things dynamic and preventing boredom.

Expectations

This is what is expected from the successful candidate on this position:

• Long-term Commitment. Our projects are usually long-term. That's why we ask our team members for a minimum of 1 year commitment from their side.
• Full-time Work. Our customers expect us to work full-time on their projects, so we kindly ask our team members the same. On average this means 40 hours per week.
• Synced Schedule. The nature of our projects requires maximum schedule overlap for effective collaboration between everyone involved.

• Team Meetings. We believe that clear communication is the key to success. Our teams have regular meetings: daily sync-ups, planning sessions, code review.
   

  Required Skills:

• We look for the candidates who have:
• minimum 2 years of experience in management in a technology-driven environment;
• good understanding of SDLC and practical experience of running software development projects is a must;
• experience with Agile methodologies;
• ability to make well-informed decisions confidently and take full responsibility for their outcomes;
• strong leadership, planning and communication skills;
• English level — Intermediate+ for verbal communication and correspondence with our UK and US clients.

Recruitment Stages:

• application registration via google form
• technical quiz
• interview with PMO
• interview with CEO
• offer

About the Project

A leading no-code platform provider from the US has partnered with us to strengthen their development team. This platform enables businesses and individuals to build web and mobile applications without traditional coding, offering a user-friendly drag-and-drop interface.

We help the client to modernise their global solution and enhance it with the new features. Successful candidates will be working alongside the international team.

Required Skills

• minimum 2 years of experience;
• experience with Node.js based web services;
• experience with integration with front-end frameworks (preferably React);
• ability to quickly grasp new technologies;
• ability to communicate with the clients directly;
• English level — Intermediate+ for verbal communication and correspondence with our UK and US clients.

Responsibilities

Within this role the new members will be responsible for:

• analysis and technical decomposition of tasks;
• estimation and planning;
• new features implementation;
• regular code reviews;
• collaboration and knowledge sharing with the team members.

What We Offer

• remote work with a high degree of involvement in teamwork;
• a contract-based employment (B2B);
• work within an organised, independent, and motivated team that adheres to high standards for the quality of software solutions and code;
• opportunities to work on diverse tasks, deepening your experience quickly;
• collaboration in a team that is passionate about their work, and has an open knowledge sharing culture;
• modern project’s infrastructure (including CI/CD pipelines);
• technical support and assistance provided by our internal IT services department.

Expectations

This is what is expected from the successful candidate on this position:

• a minimum of 1 year of commitment; 
• full-time work;
• synced schedule with a team (European time zones);
• participation in regular meetings: daily sync-ups, planning sessions, code review.
   

Recruitment Stages:

• application registration
• technical quiz
• technical interview
• interview with PM of relevant project
• offer

About the project
To support the ambitious growth plans of the project and achieve upcoming product goals, we are opening a replacement position for a QA Engineer who will bring a fresh perspective and energy to the team.

You’ll join an enterprise-level web platform that serves as the analytical “brain” for a multinational telecom company. We take complex operational data and transform it into clear, audit-ready insights. It’s a high-impact project where your work directly affects how a global leader operates. 

The project has mature processes and automation, and has a strong focus on data validation and backend logic. The team is open to change, ideas, and improvements, and this is a place where your input will be heard and will have a real impact on the product.

You’ll be the only QA Engineer on the project, working closely with developers in a collaborative and supportive environment, with minimal bureaucracy and a lot of freedom in how testing is done.

Tools & Technologies:

• Web application (FE/BE)
• SQL (complex queries, joins, aggregations)
• Playwright (JS/TS)
• Databricks
• API testing tools (Postman, Swagger)
• Project Management tool (Azure DevOps)

Responsibilities:

• Perform manual testing of new and existing web application functionality
• Validate data and business logic using advanced SQL queries
• Create, maintain, and improve test documentation (checklists, test cases, reports)
• Support and gradually develop automated tests using Playwright (with mentoring available)
• Collaborate closely with developers from the early stages of development
• Participate in sprint activities, planning, demos, and product discussions
• Proactively suggest improvements to testing approaches, processes, and tools
• Use AI tools to improve testing efficiency and day-to-day work.

What we offer:

• Real influence on product quality and testing processes;
• Freedom in choosing testing approaches and tools;
• Mentorship in test automation and professional growth;
• Long-term project with future opportunities to switch between projects;
• Friendly, supportive team with open communication;
• Minimal bureaucracy and transparent processes;

• Remote or hybrid work options.

   

Expectations:

• Long-term cooperation (minimum 1 year)
• Full-time involvement (40 hours per week)
• Regular participation in team meetings and sprint ceremonies
• Willingness to grow together with the project and the company

Required skills:

• 1+ year of commercial experience in web application testing (GUI, API);
• Strong SQL skills (joins, aggregations, subqueries) - must-have;
• Basic experience or strong interest in test automation (Playwright / TypeScript);
• Understanding of software testing fundamentals, types, and levels;
• Knowledge of test design techniques and ability to apply them in practice;
• Understanding of QA processes across the SDLC;
• Basic knowledge of HTML, CSS, HTTP, JSON;
• Ability to write clear and structured bug reports and test documentation;
• English level: Intermediate+ or higher.

Recruitment stages:

• Application registration via google form;
• Technical quiz; 
• Interview with QA Lead and QA Manager;
• Interview with PM;
• Offer.

We are looking for a Senior Data Scientist to build the core intelligence layer of our Session Analyzer product: scoring, audience segmentation, and prescriptive recommendations for pharmaceutical marketing teams. You will operate as a “full-stack” data scientist across data validation, data engineering (prod pipelines), ML modeling, causal measurement, and AI-assisted workflows (agents for insights and data diagnostics). You will work directly with the Product Lead and Tech Lead.

Responsibilities

- Design and ship scoring, segmentation, and recommendation features based on pixel session/event data, NPI-enriched profiles, and 3rd-party datasets.

- Build a data quality & validation framework from scratch: tests, monitors, anomaly detection, drift tracking, and root-cause workflows across the data chain.

- Deliver batch PoC (days latency) and evolve to near-real-time MVP (hours latency) pipelines and feature tables.

- Develop and evaluate ML models for engagement prediction and audience targeting; ensure calibration, stability, and business-relevant lift.

- Define and implement measurement/attribution approaches to support ROI uplift and explain “what worked / why”.

- Build AI agents for (1) automated data issue diagnostics and (2) insight/presentation generation, with guardrails and traceability.

- Produce outputs as score tables, top insights, aggregates/features, dashboards/reports, and APIs for audience activation and CDP/CRM integrations.

Requirements

- 5+ years in Data Science / Analytics roles with production ownership.

- Strong Python + SQL; hands-on building production pipelines and data products.

- Experience with event/session analytics, aggregation modeling, and working with noisy web/pixel data.

- Proven ability to build propensity/engagement models, segmentation, and recommendation logic; strong evaluation practices.

- Working knowledge of causal inference / attribution methods for marketing effectiveness.

- Experience with GCP / BigQuery in production; familiarity with ClickHouse/Postgres is a plus.

- Ability to operate end-to-end: problem framing → data validation → modeling → deployment → monitoring → stakeholder comms.

- Hands-on experience building and operating data-driven marketing/advertising analytics products, including event-level measurement, audience segmentation, activation workflows, and performance attribution (AdTech/MarTech environments).

Nice-to-have: 

- Experience with agents (LLM-based workflows), automated insights, and safe deployment patterns.

- Familiarity with data quality tooling (e.g., Great Expectations/dbt tests) and observability.

What We Offer

- Fully remote with flexible hours (aligned with EU timezones for syncs).
- Influence on quality strategy across the entire engineering organization.
- A cross-team role with visibility into every part of the product.
- AI-first tooling.
- Claude Code licenses and cutting-edge AI development workflows. 
- A team with no bureaucracy, decisions are made fast.

It is a high-growth SaaS company selling IT Service Management, a space that is being propelled into high growth as businesses worldwide accelerate their digital transformation and start to adopt new workstyles for their employees.

We have over 4,000 customers in 140 countries. We are deployed in 42 different languages and used daily by over 100,000 system administrators. Our software impacts the daily working lives of over 9 million end users.

About the role:
We’re looking for an experienced Full-Stack Developer to join our mission. If you’re passionate about building impactful products, love working with cutting-edge AI technologies, and want to help push the boundaries of what’s possible.

What You’ll Do:

• Develop AI capabilities in the backend using Node.js, build and maintain robust API and connectivity infrastructure, while creating advanced React-based applications as part of global SaaS platforms.
• Take ownership of both backend and frontend features, with a strong emphasis on backend excellence
• Upgrade and enhance existing code, implementing the latest standards and technologies
• Work with TypeScript, and modern development tools (Webpack, Vite, Jest)
• Collaborate within an Agile team, contributing to technical decisions and shaping the user experience
• Ensure system performance, code quality, and ongoing maintenance
   

What We’re Looking For:

• 4 years of experience in web development, primarily backend, with full-stack capabilities
• Strong hands-on experience in Node.js
• Experience with React and frontend development
• Familiarity with CI/CD processes and DevOps tools, an advantage
• Creative thinker, problem solver, and a strong team player
• Team player with creative thinking and strong problem-solving skills
   

Bonus Point:

Experienced in designing and deploying vector databases for semantic search, as well as developing AI-driven applications leveraging RAG techniques.

What we offer:

• 20 working days’ vacation; 
• 10 paid sick leaves;
• public holidays;
• equipment;
• accountant helps with documents;
• many cool team activities.

About the Role

We are looking for a Junior Recruiter who can proceed in his/her skills enhancement and diving deeper into how to manage the full recruitment cycle for technical roles and work closely with clients and hiring managers to deliver high-quality candidates.

This role requires strong theoretical sourcing skills, high level of adaptability and the ability to work in a fast-paced outstaffing environment with multiple open roles.

Required skills:

• 1 year of experience in technical recruitment
• up to 2 years of strong sourcing experience (LinkedIn Recruiter, Boolean search)
• Proven experience of successful engineers' pre-selection / hiring (Frontend, Backend, Full-stack, DevOps, etc.)
• Experience managing multiple roles simultaneously
• Ability to pre-assess technical candidates 
• English - Upper-Intermediate (С1+) or higher
•  

Nice to have 

• Prior experience of working in IT outstaffing environment
• Hiring across multiple European, LATAM, APAC, US markets

• Understanding of different engagement models (outstaffing, dedicated teams, EOR etc.)

   

 What We Offer

• Growing your expertise by working with international clients straight-forward
• Competitive salary and performance bonuses
• Flexible working format (remote/hybrid)

• Supportive team and transparent processes

   

Success in This Role Looks Like

• Consistently delivering strong candidate pipelines
• Maintaining high candidate response and conversion rates
• Building long-term relationships with candidates

Scope of work:

• Full-cycle recruitment: manage the end-to-end recruitment process from intake to offer signing 
• Build and maintain strong talent pipelines for multiple technical roles
• Communicate effectively with clients regarding candidate progress and feedback (you mau count on support and initial up-skilling)
• Manage candidate experience throughout the hiring process
• Contribute to improving sourcing strategies and recruitment workflows

Recruitment process:

CV review -> Tech Task -> Skills interview (1h) -> Manager's interview (45 mins) -> Offer 🎉

We are looking to hire a strong BI developer and data analyst.

The role involves both data analytic and technical skills : gathering data, developing tools and dashboards,  evaluating data and sharing findings that affect business decisions.

Responsibilities:

• Working with different company departments and setting business requirements for BI tools
• Translating business requirements into technical ones
• Suggesting technical options to meet the requirements and creating an BI architecture. Providing time estimation
• Leading and executing BI software development, deployment, and maintenance:
  • Creating Power BI reports based on client requirements
  • Taking data from different data sources : databases, internal and external API, google sheets and more
  • Developing different visualization levels and dashboards
  • Maintaining and optimizing existing reports
  • Ensuring data correctness
  • Testing reports of other BI developers
• Creating technical documentation for BI tools
• Evaluating data, collating findings relevant to the business, and sharing them in a manner that can bring about an effective change in a business:
  • Breaking down key business data: gather, clean, and analyze data
  • Interpreting the data: Find patterns or see areas in the data that signal a potential for improvement in business practices

  • Sharing findings:visualizing data in graphs and charts, recommendations to improve or grow the business based on their findings

     

Required Skills/Abilities:

• At least 2 year experience in a BI developer & data Analyst role
• Experience with PowerBI including a good knowledge of DAX
• Deep knowledge of SQL Databases and SQL script optimisation
• Good knowledge of BigQuery
• Good knowledge of excel / Google sheet (formulas)
• Basic knowledge of Python
• Non relational database - advantage
• Advanced analysis and problem solving skills
• Attention to detail
• The ability to work both as a team player and independently
• Ability to multitask in a fast-paced environment
• Self learning abilities
• Excellent communication skills with ability to effectively interface with technical and nontechnical staff at all organizational levels
• Fluent in English

Meet the YozmaTech

YozmaTech isn’t just another tech company - we’re a global team of go-getters, innovators, and A-players helping startups and product companies scale smarter and faster. We build dedicated development teams across 10+ countries, creating strong, long-term partnerships based on trust, transparency, and real impact. Here, every idea counts. We value people who are proactive, open-minded, and ready to grow. If you’re passionate about building meaningful products and want to join a team that feels like family - you’ll feel right at home with us.

Our client is a technology company focused on supply chain management and procurement optimization. Сlient`s product simplifies purchasing processes by leveraging modern technology, helping businesses automate supply chains and reduce costs.

Key Requirements:

🔹 5+ years of experience in QA automation;
🔹 Strong skills in JavaScript / TypeScript;
🔹 Hands-on experience with Playwright for UI testing (integration & E2E);
🔹 Confident working with C#-based APIs and understanding backend workflows;
🔹 Good understanding of React (components, hooks, props);
🔹 Experience using Postman for manual and automated API testing;
🔹 Ability to create and manage Postman collections & environments;
🔹 Familiarity with CI/CD pipelines (Azure DevOps, GitHub Actions) and test reporting tools;
🔹 Solid grasp of HTTP, status codes, error handling, and API authentication;
🔹 Comfortable running tests in Dockerized environments;
🔹 Experience with cross-browser automation (Chromium, Firefox, WebKit);
🔹 Ability to work with trace viewer, headless mode, and CI integrations;
🔹 Understanding of test environment setup, variables, and test data cleanup.

Will be plus:

🔹 Experience with React Testing Library, Storybook, or Jest;
🔹 API testing using Axios, SuperTest, or Playwright’s API layer;
🔹 Familiarity with mocking / interception tools (MSW, Playwright route mocks);
🔹 Knowledge of mobile testing with Playwright or Appium;
🔹 Experience with load/performance testing (k6, Locust);
🔹 Test data generation using factories, scripts, or sandbox environments;
🔹 Experience integrating Playwright tests with Slack, TestRail, or dashboards.​​​​​​​

What you will do:

🔹 Own test automation for UI and API layers;
🔹 Build and maintain end-to-end test suites using Playwright (TypeScript);
🔹 Create, manage, and execute Postman collections for backend validation;
🔹 Collaborate with engineers to ensure coverage from component → integration → E2E;
🔹 Monitor, debug, and maintain automated tests in CI/CD pipelines;
🔹 Ensure test stability and reliability across multiple browsers;
🔹 Work with current C# APIs and future backends in Node.js and Python;
🔹 Generate clean, actionable test reports (Allure, JUnit, Playwright HTML);
🔹 Use trace viewer and other debugging tools to improve reliability;
🔹 Help evolve the overall QA strategy, workflows, and automation tooling as the product scales.​​​​​​​

Interview stages:

🔹 HR interview;
🔹 Pro-interview;
🔹 Home assignment;
🔹 Final interview;
🔹 References;
🔹 Offer.

We are looking for a motivated Sales Representative to work with the German-speaking market, managing client communication, sales, and deal closure.

This position offers a clear growth path to a Team Lead role, so we are seeking someone with leadership potential and a proactive, entrepreneurial mindset.

Requirements:

• At least 1 year of experience in IT sales or a similar field
• German - B2+ (mandatory)
• English - B2+
• Experience with Monday.com is an advantage
• Experience in construction, infrastructure, SaaS, or related industries is a plus
• Strong communication and negotiation skills
•  

Responsibilities:

• Communicate with clients (mostly from German-speaking countries)
• Manage the full sales cycle: from first contact to closing deals
• Issue invoices and handle related documentation
• Maintain and organize client data in Monday.com
• Participate in developing and improving sales processes
• Complete internal training and certification during probation

Soft skills:

Genuine interest in sales and IT

Excellent self-organization and attention to detail

Entrepreneurial and proactive mindset

Human-oriented communication style

Leadership potential - ready to grow into a Team Lead role

What we offer:

Full-time, remote position

Long-term cooperation with opportunity to sign a direct contract after 12 months

2-month probation period with a lower salary (increases after successful completion)

During probation - training and certification in Monday.com (covered by the company)

Career growth opportunity - potential to become Team Lead

About the company:

German international company that combines BIM technologies and IT solutions for the construction industry. It develops digital tools, automates processes and implements modern BIM standards in projects around the world. Works according to Agile approaches, values ​​innovation, teamwork and professional development.

About the Role:
We are looking for a proactive and detail-oriented Customer Support Operator / Loyalty Manager to join our fast-growing international iGaming project. In this role, you will provide chat-based support to customers, manage account-related and technical queries, and collaborate closely with internal teams to ensure smooth daily operations.

Responsibilities:

• Provide customer support exclusively via chat (no sales or outbound calls)
• Handle technical, financial, and account-related inquiries
• Monitor platform stability and escalate incidents when needed
• Collaborate with internal teams to ensure smooth platform operations
• Assist in maintaining and improving customer satisfaction and retention

Requirements:

• Minimum 1 year of customer support experience, preferably in iGaming or digital products
• German language proficiency at B1 level or higher
• Strong written communication skills in German
• Comfortable working remotely in flexible shifts (2/2 or 5/2, 09:00–21:00, no night shifts)
• Ability to work in a dynamic international environment

What We Offer:

• Fully remote position
• Flexible shift options
• Opportunity to grow within the team
• Collaborative international environment

We are looking for a Business Analyst / Product Owner to help shape and drive the evolution of a database optimization tool. This role combines business analysis, product ownership, and user experience/process design.

The ideal candidate will be able to gather and structure business requirements, translate stakeholder needs into clear product features, work closely with technical teams, and contribute to the design of user flows and UI elements. This person should be comfortable operating between business stakeholders, engineering, and end users.

This is a strong fit for someone with 2–4 years of experience who enjoys turning ideas and operational needs into well-defined product capabilities and intuitive user experiences.

Key Responsibilities

1) Business Analysis & Requirements Development

• Gather, analyze, and document business requirements for software product capabilities and enhancements
• Conduct stakeholder interviews and working sessions to understand business goals, user pain points, and process gaps
• Translate high-level business needs into detailed functional requirements, user stories, acceptance criteria, and use cases
• Create and maintain product documentation, including requirements documents, process flows, feature definitions, and release notes
• Identify dependencies, assumptions, risks, and gaps in requirements early in the product lifecycle

• Ensure requirements are clear, testable, and aligned with business and technical objectives

   

2) Product Ownership

• Act as Product Owner for the database optimization tool and related modules
• Define and prioritize product backlog items based on business value, customer impact, and technical feasibility
• Collaborate closely with engineering, QA, and stakeholders to clarify scope and refine requirements
• Own feature definition for both backend-driven functionality and user-facing workflows
• Participate in sprint planning, backlog grooming, sprint reviews, and release planning
• Make day-to-day decisions on product priorities, tradeoffs, and incremental delivery

• Help define product roadmap themes and recommend feature priorities based on user needs and business goals

   

3) UI / UX and Process Design

• Design and document user workflows, screen logic, and interaction flows
• Partner with technical teams and stakeholders to create intuitive UI concepts and efficient user journeys
• Produce wireframes, mockups, screen definitions, or annotated UI requirements as needed
• Ensure the product experience is clear, consistent, and aligned with user goals
• Improve usability by identifying friction points in the user journey and proposing practical design improvements

• Help define how complex technical information should be presented in a user-friendly way

   

4) Cross-Functional Collaboration

• Serve as a bridge between business stakeholders, engineering, QA, and end users
• Communicate product decisions, requirement changes, and priorities clearly across teams
• Support QA by validating requirements, reviewing test scenarios, and helping ensure delivered features meet expectations
• Participate in demos and feedback sessions, capturing follow-up improvements and next steps

• Contribute to a product culture focused on clarity, usability, and measurable value

   

Required Qualifications

• 2–4 years of experience in one or more of the following roles:
  • Business Analyst
  • Product Owner
  • Product Analyst
  • Functional Analyst
• Experience gathering and documenting software requirements
• Experience writing user stories, functional requirements, workflows, and acceptance criteria
• Ability to work with both business stakeholders and technical teams
• Experience participating in Agile / Scrum product development processes
• Strong analytical thinking and structured problem-solving skills
• Good communication and documentation skills

• Ability to organize ambiguity into clear action items and deliverables

   

Preferred Qualifications

• General understanding of databases and basic database concepts, such as:
  • tables
  • queries
  • indexes
  • performance
  • monitoring
  • data relationships
• Experience working on B2B software, technical platforms, monitoring tools, analytics tools, or infrastructure-related products
• Experience designing wireframes, user flows, or UI requirements
• Experience with tools such as Jira, Confluence, Figma, Lucidchart, Miro, or similar
• Strong English communication skills, written and verbal

• Experience working with engineering teams on technically oriented products

   

Skills We’re Looking For

• Requirements elicitation and documentation
• Product backlog management
• User story creation
• Process mapping
• Feature prioritization
• UI / UX thinking
• Stakeholder management
• Analytical thinking
• Written communication
• Cross-functional collaboration
• Attention to detail

• Ability to balance business value, usability, and technical realities

   

Nice-to-Have Experience

• Exposure to database tools, observability tools, monitoring platforms, or DevOps/infrastructure products
• Familiarity with SQL at a basic level
• Experience helping define dashboards, alerts, workflows, or admin interfaces
• Experience in SaaS product environments

• Experience working with distributed or international teams

   

What Success Looks Like in This Role

• Business and product requirements are clear, complete, and actionable
• Engineering team receives well-structured backlog items and fewer ambiguous requirements
• Product features are delivered with clear business value and improved usability
• User flows and UI concepts reduce friction and improve adoption
• Stakeholders have confidence in priorities, scope, and product direction

• The database optimization tool evolves in a structured, user-centered way

   

Example Areas This Role May Own

• Defining feature requirements for database optimization recommendations
• Designing workflows for performance diagnostics and issue investigation
• Improving usability of dashboards, reports, alerts, and configuration screens
• Structuring backlog items for tuning recommendations, insights, automation, or reporting features

• Collaborating on the presentation of technical findings in a simple, business-friendly way

   

Candidate Profile

You are someone who can understand what users and stakeholders need, turn that into clear requirements, and help shape a product that is both useful and intuitive. You are comfortable working with technical teams even if you are not a hands-on engineer. You ask good questions, think in terms of business value and user workflows, and help drive products from idea to execution.