Jobs at Djinni

About the Company

Digis is a European IT company, part of Fiverr (NYSE: FVRR), with 250+ specialists delivering high-load SaaS platforms, enterprise solutions, and cloud-native products worldwide. We build long-term engineering teams and ensure transparency, stability, and professional growth for every talent.

About the Project

A fast-growing HealthTech company developing an AI-powered platform that transforms healthcare delivery and patient monitoring. Operating across 70+ countries, the company supports millions of patients worldwide and continues to expand its AI-driven solutions. The platform combines advanced healthcare technology, cloud infrastructure, and AI to improve patient outcomes. We are looking for an experienced Python Engineer to implement and customize the platform for enterprise customers.

Responsibilities

• Implement and customize the platform for enterprise customers.
• Develop Python-based solutions and integrate APIs, databases, and cloud services.
• Work directly with customers to understand technical requirements and deliver solutions.
• Configure and deploy integrations across customer environments.
• Collaborate with Product and Engineering teams to ensure successful delivery.

Requirements

• 5+ years of Python development experience.
• 3+ years of SQL experience.
• English: B2 level or higher.

What We Offer

• Join a fast-growing, globally recognized HealthTech company.
• Work on AI-powered solutions impacting millions of patients.
• Collaborate directly with enterprise customers and engineering teams.
• Take ownership of technical implementations and integrations.
• Long-term cooperation and professional growth.
• Competitive compensation and benefits.

We welcome applications from candidates who believe their experience and skills could bring value to our team.

Apply now!

Hey! 💚

We are SemMedia, a team specializing in editing wedding videos for international markets, including the USA, Canada, England, Australia etc.

Our team is looking for talented and experienced editors to join our team, working on Highlights (4−9 min), Full Films (21 min-1 h), and/or Teasers (30-60 sec), and sometimes other types of videos.

Responsibilities:

Your task involves editing American wedding videos in various formats (Highlights, Full Films, Teasers, etc.), filmed in stunning locations with elegant ceremonies, focusing on sincere guest greetings, without unnecessary competitions or distractions.

Requirements:

• Proficiency in Adobe Premiere Pro or FCPX, or DaVinci Resolve is required.
• Proficiency in English sufficient to understand spoken language (for selecting and arranging speeches).
• Timely completion of work with strict adherence to deadlines is expected.
• A powerful computer (or laptop) and high-speed internet (minimum 200 Mbps, with 500–1000 Mbps recommended) are necessary.
• We highly value self-discipline, responsibility, and openness to constructive criticism.

Will be a plus:

• Experience in editing American weddings.

Responsibilities:

• You'll be editing weddings (Highlights, Full Films, Teasers etc) set in stunning locations, featuring elegant ceremonies, heartfelt guest greetings.

We offer:

• Remote work with a flexible schedule.
• Competitive salary.
• Opportunity for professional growth.
• Achievement-based bonuses.
• Gifts for Birthdays and St.Nicolas Day.
• A dynamic, growing team always exploring new formats and striving for continuous improvement.
• Regular online meetings.

We are looking for editors with experience in wedding editing or those who work at a high or above average level. If you're just starting your journey in editing, please use your motivation to learn and grow, and we will surely cross paths in the future! 

We look forward to seeing you at SemMedia! 💚

Job Description

• Good JavaScript / TypeScript knowledge and basic experience with modern IDEs/Dev tools (e.g., VS Code, Chrome DevTools)
• General knowledge of operating systems, REST APIs, network protocols (HTTP/HTTPS), and databases (SQL/NoSQL basics)
• Fundamental knowledge of QA tools and version control (Cypress, Mocha/Chai, Git)
• Eagerness to learn test automation, modern web testing patterns, and front-end frameworks
• Solid software testing fundamentals (test design techniques, boundary value analysis, test case creation, and clear bug reporting)
• At least intermediate English level (written and spoken)

Job Responsibilities

• Working closely with a Mentor on a production project
• Working with the automated end-to-end (E2E) test framework (written in JavaScript/TypeScript with Cypress) and maintaining/extending it
• Creating and maintaining automated test scripts for web applications
• Analyzing test failures, fixing broken Cypress tests, and submitting clear bug reports
• Monitoring CI/CD automation test runs and reporting results to the team
• Communicating effectively with team members and project stakeholders

Department/Project Description

Our customer operates an innovative, decentralized care model designed for patients with serious, complex, or high-risk illnesses. Rooted in the medical home model, the organization emphasizes coordinated, accessible, and continuous care led by primary care physicians, integrating medical, social, and behavioral health services to achieve comprehensive patient outcomes.

The project objective is to design, implement, and maintain robust end-to-end automation for modern web applications and API integrations across the customer's healthcare ecosystem. You will participate in developing and maintaining test plans, test cases, and Cypress automation scripts to ensure high quality and patient data reliability.

Important: after confirming your application on this platform, you’ll receive an email with the next step: completing your application on our internal site, LaunchPod. So keep an eye on your inbox and don’t miss this step — without it, the process can’t move forward.

Why join us

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you! :)

About the role

We are looking for a Data Engineer with strong Databricks and GCP experience to develop scalable ETL/ELT pipelines and productionize agentic workflows for data engineering automation.

The mandatory requirements are 2+ years of experience with Databricks and GCP, advanced SQL, and experience with Delta Lake and lakehouse architectures, along with an upper-intermediate English level. Experience building AI agents is a plus.

What you will do

• Design, develop, and optimize scalable ETL/ELT data pipelines using Databricks, PySpark, and SQL.
• Build and operationalize agentic workflows to automate data engineering and operational processes such as data validation, issue identification, troubleshooting, and workflow execution.
• Integrate agentic capabilities with existing Databricks, GCP, BigQuery, and Delta Lake environments.
• Develop data pipelines and processing solutions to support new business requirements and datasets.
• Build reusable frameworks and components that can be leveraged across multiple data engineering and business use cases.
• Implement data quality checks, monitoring, validation, exception handling, and production controls.
• Optimize PySpark and SQL workloads for performance, reliability, and scalability.
• Support testing, deployment, productionization, and ongoing enhancement of data and agentic solutions.
• Troubleshoot complex data and production issues and implement sustainable solutions.
• Collaborate with business, data engineering, and platform teams to identify further automation opportunities.

Must haves

• 2+ years of strong hands-on experience with Databricks and PySpark.
• Advanced SQL and data-processing skills.
• Hands-on experience with GCP, particularly BigQuery.
• Experience with Delta Lake and modern data lake/lakehouse architectures.
• Strong understanding of ETL/ELT, data pipeline design, performance optimization, and data quality.
• Experience building reliable, scalable, production-grade data solutions.
• Strong analytical and troubleshooting skills.
• Understanding of software engineering practices, including testing, version control, deployment, monitoring, and production support.
• Upper-intermediate English level.

Nice to haves

• Experience developing or integrating AI/agentic workflows, AI agents, or workflow automation solutions.
• Experience applying AI to automate data engineering, validation, troubleshooting, or operational processes.
• Familiarity with orchestration and automation frameworks.
• Experience developing reusable data engineering frameworks and platform components.
• Exposure to productionizing AI-enabled solutions with appropriate validation, monitoring, and human oversight.

Perks

• Growth without limits: build your skills through mentorship, internal TechTalks, challenging projects, and a dedicated annual learning budget
• Competitive compensation: get recognition that reflects your skills and impact, with regular performance and compensation reviews
• Flexibility: work 100% remotely with flexible hours that support focus, autonomy, and a healthy work rhythm
• Meaningful, modern projects: build impactful products using modern technologies alongside global teams and leading brands
• Collaborative culture: join a supportive environment with zero micromanagement where ideas are welcomed and contributions are recognized
• Well-being & support: access local well-being programs and people-focused support tailored to your location

Meet Our Recruitment Process

Asynchronous stage – An automated, self-paced track that helps us move faster and give you quicker feedback:

• Short online form to confirm basic requirements
• 30–60 minute skills assessment via Codility – a platform founded in Poland that helps us provide quicker feedback and streamline this stage of the process.
• 5-minute introduction video

Synchronous stage – Live interviews

• Technical interview with our engineering team (scheduled at your convenience)
• Final interview with your future teammates

If it’s a match — you’ll get an offer!

Role description
The engineer builds gamification features on an established iGaming platform: player-facing website, core API, back office. AI agents write most of the code. The engineer owns the plan, the technical decisions and the quality of each merge request.

Tech stack 
- Backend: Node.js (Express, Fastify, NestJS), TypeScript, PHP (CodeIgniter 3) 
- Frontend: Vue 3 (Pinia, Vite) 
- Data and messaging: MySQL, MongoDB, Redis, RabbitMQ, Bull, ClickHouse, PostgreSQL 
- Infrastructure: Docker, GitLab CI 
- AI tooling: Claude Code (primary), Cursor, MCP

Must have skills
- 4+ years of commercial software development, including 3+ years of backend work in Node.js and TypeScript. 
- 1+ year of daily agentic development with Claude Code or a similar tool on real projects: plan mode, subagents, parallel sessions in git worktrees. 
- At least one spec-driven approach used on a real project (Superpowers, Spec Kit, OpenSpec, BMAD, Kiro or an in-house process). 
- Ability to write and maintain agent context: AGENTS.md or CLAUDE.md, skills, rules, hooks, permissions. 
- Solid Vue 3 (Composition API, Pinia). Gamification is player-facing work, so each engineer also builds the UI part of a feature. 
- Hands-on MySQL, MongoDB, Redis and message queues (RabbitMQ or Bull). 
- Experience with legacy code that has no tests: characterization tests, safe refactoring. 
- Understanding of AI development risks: secrets and personal data in agent context, review of AI-written code. 
- English at B2 (Upper-Intermediate) or higher.
- Ukranian or russian fluent speaking.

Responsibilities
- Turn product requirements from the product team into specs with acceptance criteria and keep the specs in the repository. 
- Deliver each feature through spec, technical plan, task breakdown, implementation and verification. - Keep the agent context for the gamification area current: AGENTS.md, CLAUDE.md, skills, slash commands, subagents, MCP. 
- Cover critical paths with tests, including characterization tests around legacy code, so agents can verify their own work. 
- Describe the contracts the features depend on (queues, APIs, shared tables) in a machine-readable format. 
- Work within the team's quality gates: permissions, hooks, automatic lint, AI-assisted code review in GitLab CI. 
- Review AI-written code to the same standard as human-written code. Keep secrets and personal data out of agent context. 
- Work across several repositories together with the in-house development team.

Nice to have
- iGaming experience, especially bonus mechanics and player engagement features such as missions, tournaments, leaderboards or loyalty levels. Fintech experience (payments, KYC, provider integrations) also counts. Candidates without domain experience still qualify. 
- Product experiments: feature flags, A/B tests, segmentation, retention and conversion metrics. 
- Event-driven features built on player events (queues, WebSockets) and integrations with external gamification or CRM services. 
- PHP and CodeIgniter 3. 
- NestJS, Fastify, ClickHouse, PostgreSQL. 
- GitLab CI pipelines and AI-assisted code review in CI. 
- Building MCP servers or Claude Code plugins. 
- Public examples of AI practice: skills repositories, articles, talks

Job Description

Expected Skills & Experience

Education: B.Sc. in Computer Science, Electrical Engineering, or equivalent technical discipline.

Technical Leadership Experience: 5+ years of experience as a Technical Project Manager, Technical Program Manager, or Release Manager managing both inbound and outbound release workflows.

R&D Background: Direct background as an Engineer (Software Developer preferred; System Integration/Test Lead background considered).

Large-Scale Systems Expertise: Deep experience managing deployment pipelines for large, complex Hardware + Software integrated systems (Telecommunications, Networking, or Cable/Broadband systems preferred).

Customer-Facing Capabilities: Proven track record in a customer-facing capacity, managing deployment dependencies, post-release support, or technical operations.

Risk Management & Planning: Expert ability to map dependencies, construct release schedules, and execute risk-mitigation strategies across parallel project tracks.

Nice-to-have Skills & Experience

Agile Frameworks: Experience working with Agile SAFe (Scaled Agile Framework) methodology in large enterprise R&D environments.

AI & Automation Tools: Hands-on experience leveraging AI tools (e.g., AI-assisted project management, predictive risk modeling, generative workflow tools) to drive productivity and release automation.

Telecommunications Domain: Domain knowledge in DOCSIS, PON, virtualized broadband, or IP networking protocols.

Job Responsibilities

Key Responsibilities

Release & Deployment Management: Lead inbound (R&D-facing) and outbound (customer/integration-facing) release and deployment cycles for multi-tiered R&D projects.

Cross-Functional Leadership: Partner closely with R&D, Technical Support, System Integration, Product Management, and Field Teams to define scope, release criteria, and delivery timelines.

Risk & Issue Governance: Proactively identify, track, and mitigate release risks, operational bottlenecks, and open technical issues.

Reporting & Visibility: Provide executive-level reporting on release health, deployment readiness metrics, and deployment milestones to leadership.

Process Optimization: Establish, refine, and enforce repeatable release standards and quality gates across global teams.

Customer Alignment: Act as a point of contact for customer-facing deployment readiness, software upgrades, and operational handoffs.

Department/Project Description

Harmonic is the worldwide leader in virtualized broadband solutions, shaping the next generation of multigigabit connectivity. We revolutionized broadband networking via the industry’s first virtualized broadband solution, enabling broadband operators to more flexibly deploy gigabit internet service to consumers’ homes and mobile devices. Learn more at www.harmonicinc.com 

Trueplay is a Loyalty Booster Suite that enables iGaming brands to build lasting customer relationships based on trust and mutual benefit. It features programs that ensure player interactions with iGaming platforms are exciting right from the start.
 

We offer solutions on three epic levels:
 

• Acquisition and engagement — CopyStake introduces users to an iGaming website, allowing them to bet alongside their favorite streamers.
• Retention — the Play to Earn and Hold to Earn loyalty programs keep player engagement high by guaranteeing rakeback and distributing a share of the platform’s revenue.

• Brand equity — the tokenization of loyalty points helps transform users’ affinity for a brand into a personal interest in its financial success. In Trueplay’s take on Web3 loyalty, players feel like casino stakeholders.

   

More than 20 iGaming brands from 18 markets are fostering player loyalty with Trueplay. 

We are looking for an experienced and dynamic professional to join our team as the Partnership Manager. As a leader in the iGaming industry, we are dedicated to delivering unparalleled gaming experiences, and we need a visionary individual to drive our sales efforts in the market.

It is important for us that you have:

• 3+ years of experience working at a game provider company, with a strong track record of working in a B2B sales environment
• Proven experience in engaging with C-Level executives
• Expected to proactively set up calls and meetings to develop lead opportunities
• Strong communication and interpersonal skills
• Experience with CRM systems (e.g. HubSpot) and other sales enablement tools
• Experience with Jira/CRM/Google Workspace/Slack
• English level: C1
• Availability to travel

You will be responsible for:

• Nurture relationships with the prospects and clients to increase SQLs
• Reach revenue targets under the leadership of Head of Sales
• Collaborate with other members of the sales, account, marketing, technical and support teams
• Business travel and sales activities at iGaming industry events and networking conferences are expected
• Display a strong understanding of each client’s business model, promote, sell and upsell Trueplay solutions

We offer:

• Remote (Europe) or hybrid in Warsaw
• 8 working hours
• 20 working days of paid vacation
• 14 working days of paid sick leave
• Training and development: the experience and assistance of our employees, assistance in professional adaptation throughout the probationary period
• Corporate events and entertainment
• Competitive compensation

Who we are:
Selesa offers IT outsourcing, specialist out-staffing, and project management services to enhance business operations. We focus on providing skilled professionals for IT needs, including development, security consulting, and business development. Selesa also manages sales, account management, and human resources to support company growth. Our services are known for efficiency, quality, and strong communication, making us a trusted partner for businesses looking to streamline and secure their IT infrastructure. Originated in Vilnius, Lithuania, we cater to global clients.

Who we are looking for:

We are looking for a Level 2 Support Specialist to act as the technical bridge between customer-facing Level 1 agents and Level 3 team, responsible for investigating and resolving complex issues in integrations with partners, payments, bonus malfunctions, and other platform issues. s.

Responsibilities

• Resolve complex technical incidents related to games, transactions processing, API requests
• Perform root cause analysis,prepare incident reports, escalate to L3 or dev team
• Manage second line investigation of issues and testing of newly released games 
• Perform detailed testing of the integrations with providers and operators
• Analyze logs and metrics to identify failures or anomalies
• Gather client requirements to coordinate with team
• Provide help to customer inquiries
• Coordinate the communication flow between L1 and L3 teams for escalated issues.
• Handle client escalations by updating status flags, escalating to L3.
• Identify and troubleshoot different types of APIs and customer integrations issues
• Maintain internal documentation

Requirements:

• Excellent communication skills
• Good knowledge of ticketing systems
• General understanding of client-server architecture
•  iGaming-specific knowledge would be a plus
• 2+ years of experience in Customer or Technical Support
• Strong analytical and troubleshooting mindset
• Expertise with documenting processes and knowledge
• Proficiency in English
• Strong attention to detail and teamwork skills
• Ability to meet deadlines in a fast-paced environment

What we offer:

• Fully remote position with a flexible schedule
• Long-term opportunity with potential for financial and career advancement

• Supportive and positive work culture, collaborating with like-minded teammates

   

When submitting your application, please make sure to include your responses to the following screening questions in your COVER LETTER:

1. Please explain to us your level of spoken/written English. Just rank it from 1 to 10, where 10 means a Native Speaker; 8-9 means a Near Native Speaker; 6-7 means Fluent Speaker; under 6 any further levels.
2. Can you share examples from your portfolio that showcase your Level 2 Support experience?
3. What are your monthly salary expectations for a long-term, full-time position (if we consider 40 hours a week)?
4. What is your notice period and how soon can you join ?

Trueplay is a Loyalty Booster Suite that enables iGaming brands to build lasting customer relationships based on trust and mutual benefit. It features three programs that ensure player interactions with gambling platforms are exciting right from the start.

We offer solutions on three levels:

• Acquisition and engagement — CopyStake introduces users to an iGaming website that lets them bet alongside their favorite streamers.
• Retention — the Play to Earn and Hold to Earn loyalty programs keep player engagement high by guaranteeing rakeback and distributing a share of the platform’s revenue.
• Brand equity — tokenized loyalty points turn brand affinity into a personal stake in a platform’s financial success. In Trueplay’s take on Web3 loyalty, players feel like casino stakeholders.

We are looking for a skilled and motivated Account Manager with experience in B2B sales or account management, ideally within the iGaming sector, and a proven track record of managing client relationships using CRM tools and data-driven insights.

 It is important for us that you have:

• 3+ years of experience in account management or B2B sales at a game provider company.
• Strong communication, organizational, negotiation, and analytical skills
• Fluency in English (additional languages: Russian and Ukrainian)
• Proficiency in CRM tools (e.g., Asana, Salesforce) and strong skills in Excel and data reporting
• Willingness to travel occasionally for industry events or client visits

You will:

• Act as the main point of contact for a portfolio of B2B clients
• Build and maintain strong, long-term client relationships with a focus on satisfaction, retention, and account growth
• Oversee onboarding, integration, and the full lifecycle management of partner accounts
• Work closely with internal departments such as Sales, Product, Legal, and Finance to ensure client needs are met
• Identify opportunities for upselling and cross-selling to help drive revenue growth
• Track and report client performance and KPIs, and manage contract accuracy and renewals

We offer:

• Remote (Europe) or hybrid in Warsaw
• Flexible working hours
• 20 paid days to recharge and unwind
• Additional support covering 14 days for health-related matters
• Professional growth support during the first months, with guidance from experienced team members
• Engaging corporate events and activities
• Competitive financial compensation

Enable3 is a Loyalty and Retention platform that helps brands bring customers back and grow lifetime value through structured loyalty programs, without building custom logic from scratch.

Our current focus is an app for Shopify brands: points, tiers, referrals and missions that merchants can launch quickly and measure through built-in A/B testing. We also work with digital-first businesses across fintech, telecom, edtech, gaming and SaaS through white-label, API and SDK integrations.

It is important for us that you have:

• 5+ years in B2B SaaS sales, incl. 2+ years leading sales (Head / Director) at an early-stage or scale-up company
• Personally closed mid-market and enterprise deals: long cycle, multiple decision-makers, white-label / API or platform products
• Sold martech, loyalty, retention, CRM or fintech solutions
• Built a sales function from scratch: process, CRM, first hires
• Sells through conferences and industry events; has a network
• Plus: Shopify / Shopify Plus ecosystem, fintech / banking, retail; experience shaping commercial strategy
• Not a fit: leaders who no longer sell themselves; SMB-only transactional / inside sales

Main responsibilities:

• Sales across two lines: Enterprise / White Label / API (fintech, banks, digital businesses) and Shopify Plus / mid-market e-commerce; Shopify SMB together with marketing
• Personally run and close key deals
• Own the funnel lead → demo → pilot → contract, and the forecast
• Build the sales process: CRM, qualification, SLAs, materials, scripts per segment
• Conferences and events: selection, preparation, meetings, pipeline impact
• Partner channel: Shopify agencies, integrators
• Lead Alexandra; hire the team when volume justifies it
• Bring market feedback to product: win / loss reasons
• Weekly funnel and forecast report to the CEO

We offer:

• Remote (EU-based candidates, free to travel (conferences, client meetings)) or hybrid format in Lisbon
• Flexible working hours
• 20 paid days to recharge and unwind
• Additional support covering 14 days for health-related matters
• Professional growth support during the first months, with guidance from experienced team members
• Engaging corporate events and activities
• Competitive financial compensation

🚀Technical Support Engineer (night shifts) full time position

We’re looking for a Technical Support Engineer to join our remote team and ensure smooth operation of our applications during week days .

Schedule: Monday–Friday:

00:00–08:00 (GMT+3)

Location: Remote

🎯What you’ll do

• Provide prompt, professional support via chat, email, and ticketing tools
• Monitor infrastructure & app health to ensure uptime and performance
• Troubleshoot bugs; escalate critical issues to the engineering team when needed
• Run routine checks on cloud services and resolve infra-level problems
• Log incidents, track resolutions, and evolve our internal knowledge base
• Partner with Engineering & QA for smooth handovers and clear communication

🧩What we’re looking for: 

• Сonversational English level: at least Upper-Intermediate, and if it's higher, that's even better.
• 6+ months experience with Python & Django OR no commercial experience but:
  • Completed relevant courses/bootcamps (e.g., Python, Django, Databases, AWS)
  • Strong technical fundamentals (data types, HTTP, REST, git, basic Linux, debugging)
  • Hands-on projects (pet projects, labs, or internships) — GitHub links welcome
• Good knowledge of PostgreSQL (or another relational DB)
• Familiarity with AWS (EC2, S3) — basics are fine
• Solid analytical & debugging skills
• Basic understanding of REST APIs and front-end (HTML, CSS, JavaScript)
• Clear communicator; comfortable working independently and as part of a team

Nice to have

• Experience with Docker/Kubernetes and CI/CD pipelines
• Knowledge of web app security principles
• Background in Agile/Scrum environments

🎯We Offer:

• Paid vacation and sick leave
• We provide the equipment you need to work comfortably (if required)
• We cover 50% of courses if you want to grow professionally
• Regular salary reviews based on your performance
• Competitive salary, depending on your experience
• Always on-time payments — no delays

• A normal, supportive team without unnecessary bureaucracy

   

If you like staying ahead of problems and owning the night shift, we’d love to hear from you.

Simply Contact is looking for a proactive Account & Sales Specialist to develop our IT Help Desk and Managed IT Services business across Europe.

Key Responsibilities

• Develop and expand the European client portfolio (IT Help Desk, Service Desk, Managed IT Services);
• Identify and attract new B2B clients through outbound sales, networking, and partnerships;
• Conduct client meetings, presentations, and commercial negotiations;
• Prepare proposals and support tender participation;
• Manage existing client relationships and identify upsell/cross-sell opportunities;
• Coordinate between clients and technical delivery teams.

Requirements

• 2+ years in Sales, Business Development, Account Management, or Customer Success;
• B2B sales experience with a focus on new business development;
• Understanding of IT services, outsourcing, or managed services — a strong advantage;
• Experience with international clients;
• Strong communication and negotiation skills;
• English advanced;
• Self-motivated and results-oriented.

We Offer

• Building a new business direction within an international company;
• European client portfolio;
• Professional growth and flexible work format;
• Competitive salary + performance-based bonus.

We are looking for a Senior / Lead CRM Retention Manager to take ownership of our retention direction, strengthen CRM communications, and help increase player activity, repeat deposits, LTV, and the overall performance of promotional campaigns.

This role is a great fit for someone who does more than simply launch campaigns. We need a person who can build a strong retention strategy, analyze user segments, identify growth opportunities, manage a team, and turn CRM into a powerful revenue channel.

Key Responsibilities
- Develop and execute CRM and retention strategies aimed at increasing player activity, repeat deposits, LTV, and long-term engagement.
- Manage CRM communications across email, push notifications, web push, SMS, Viber/Telegram, and onsite channels.
- Build, optimize, and scale lifecycle campaigns, including onboarding, activation, reactivation, VIP, churn prevention, winback flows.
- Segment players based on behavior, deposit activity, gaming habits, in/out performance, average deposit, frequency, inactivity period, and other key parameters.
- Develop promotional mechanics and personalized offers for different player segments.
- Analyze campaign performance using key metrics such as open rate, CTR, conversion rate, deposit conversion, retention rate, ARPU, LTV, uplift, and ROI.
- Collaborate with Product, BI, Design, Copywriting, VIP, Support, and Payments teams to launch effective retention activities.
- Manage the CRM calendar, communication frequency, and content quality.
- Lead and support a team of CRM/Retention specialists: set tasks, control deadlines, improve processes, and maintain high-quality execution.
- Identify new growth opportunities in retention, reactivation, monetization, and player engagement.

Requirements
- 3+ years of experience in CRM/Retention, preferably in iGaming, social casino, betting, fintech, gaming, or subscription-based products.
- Experience as a Lead, Senior CRM Manager, or Senior Retention Manager will be a strong advantage.
- Strong understanding of key CRM metrics: retention, churn, LTV, ARPU, ARPPU, conversion rate, deposit frequency, and reactivation rate.
- Experience with segmentation, lifecycle marketing, and personalization.
- Hands-on experience with email, push, SMS, Viber/Telegram, onsite, and web push campaigns.
- Ability to analyze data and make decisions based on performance metrics.
- Experience managing a team, building processes, and prioritizing tasks.
- Strong communication skills and the ability to work with multiple teams at the same time.
- English level sufficient for working with content, tools, and documentation.

Nice to Have
- Understanding of bonus logic, wagering, tournaments, cashback, free spins/free plays, deposit offers, and reactivation mechanics.
- Experience building CRM funnels from scratch.
- Experience with BI dashboards, SQL, or analytics tools.
- Understanding of deliverability, sender reputation, and basic email/push health metrics.

What We Offer
- The opportunity to influence CRM strategy and the overall retention direction of the product.
- Work with large user segments and a strong product team.
- Space for testing, new mechanics, and creative CRM solutions.
- Competitive compensation.
- Professional growth in a dynamic iGaming environment.
- A team that values initiative, analytics, ownership, and results.

Welcome to King Group!

King Group is a place where some of the best professionals from the IT and gambling industries come together to create amazing things. We operate multiple projects in the iGaming industry across the Ukrainian and Tier-1 markets, while also investing in venture startups, promising ideas, and talented people.
 

We are looking for a Senior Sales Manager with experience in B2B iGaming platforms to help expand our partner network and drive new business across Tier-1 markets.

Work format: Remote
 

Your responsibilities:

• Identify and acquire new Tier-1 partners within the iGaming industry, including operators, aggregators, and other strategic partners.
• Leverage your existing professional network and personal database of contacts within the iGaming industry.
• Manage the full sales cycle, from prospecting and initial outreach to negotiations, contract signing, and partnership launch.
• Build and maintain long-term relationships with key decision-makers in the iGaming industry.
• Develop existing partnerships and identify new business opportunities.
• Represent the company at international iGaming conferences and industry events.
• Work closely with internal teams to ensure the successful onboarding of new partners.
   

Requirements:

• Proven experience in Sales / Business Development within the iGaming industry.
• Experience working with B2B iGaming platforms.
• Fluent English.
• Strong experience working with Tier-1 markets and partners.
• An established professional network and personal database of contacts within the iGaming industry.
• Existing relationships with industry partners.
• Strong negotiation and communication skills.
• A proactive, commercially driven, and results-oriented mindset.
   

We offer:

• A competitive salary.
• A direct opportunity to contribute to and impact the company's international growth.
• The opportunity to work with leading iGaming companies and Tier-1 markets.
• Fully covered trips to major international iGaming conferences, including ICE, SiGMA, and iGB.
• Professional growth within a stable and experienced company.
   

If you have a strong professional network, experience working with Tier-1 markets, and a proven track record in iGaming sales, we would love to hear from you!

Ready to turn strong partnerships into real growth?

We’re looking for an experienced Affiliate Marketing Manager to join our team and help us scale our presence across Tier-1 markets.

If you know the iGaming industry inside out, have a solid understanding of what makes affiliate partnerships profitable, and know how to turn conversations into long-term business relationships, we’d love to hear from you.

This is your chance to take ownership, bring your ideas to the table, and make a real impact on our affiliate growth strategy.

What You’ll Be Doing

• Growing our affiliate network by identifying, approaching, and onboarding high-quality partners across Tier-1 markets.
• Building lasting partnerships based on trust, transparency, and mutual growth.
• Negotiating deals and finding win-win terms that drive performance for both sides.
• Optimizing affiliate campaigns to improve traffic quality, conversion rates, and overall profitability.
• Analyzing performance data to identify growth opportunities and make data-driven decisions.
• Representing the company at international industry events and conferences to build connections and unlock new business opportunities.
• Working with internal CRM systems, analytics tools, and payment platforms to keep partnerships running smoothly.
  
   

What We’re Looking For

• Proven experience as an Affiliate Manager in the iGaming or sports betting industry.
• A solid understanding of Tier-1 markets, their dynamics, and affiliate acquisition strategies.
• Strong negotiation, communication, and relationship-building skills.
• A commercial mindset and the ability to identify opportunities that translate into measurable results.
• A proactive, independent approach to work — you know how to get things moving without waiting to be told what to do.
• A genuine interest in growing your expertise and impact within the iGaming industry.
• Fluent English and the confidence to negotiate and build professional relationships with international partners.
  
   

Even Better If You Have

• An established network of affiliate partners and industry contacts.
• Experience launching and scaling affiliate programs from scratch.
• A strong presence in the international iGaming affiliate community.
  
   

What’s In It for You?

• Competitive base salary + performance-based bonuses — your results matter, and your earnings can reflect that.
• Real ownership and freedom to act. We value initiative, fresh ideas, and people who take responsibility for their results.
• A stable company with proprietary products, where you can build long-term partnerships and contribute to sustainable growth.
• International conferences and business trips — connect with industry professionals, expand your network, and stay ahead of the game.
• Flexible working hours: choose a schedule starting at 8, 9, or 10 AM and finish accordingly.
• Remote work opportunities for candidates with proven Tier-1 market experience and strong English communication skills.
  
   

Sound Like Your Kind of Challenge?

If you’re ready to take your affiliate expertise to the next level, build valuable partnerships, and make a measurable impact in a competitive iGaming market, let’s talk.

We’re looking for someone who sees opportunities where others see numbers — and knows how to turn those opportunities into growth.