Jobs at Djinni

#WeAreIn for jobs that impact everyone's life. What if your ideas could change the way the world connects, powers up, or thinks? As a Staff Embedded Software Engineer in our Research & Development team, you'll have the opportunity to merge creativity with your technical expertise by shaping the future of technology, driving groundbreaking projects, and bringing new ideas to life. Are you in?

Your Role
Key responsibilities in your new role
 

• Develop solutions and firmware for ARM-based microcontrollers
• Drive Power/Motor control and CapSenseTM technology development
• Drive platform initialization and enablement across multiple projects
• Design and implement sensing algorithms and end‑to‑end embedded solutions
• Support learning across multiple areas

Your Profile
Qualifications and skills to help you succeed
 

• A university or technical degree
• 10 years of experience in embedded systems
• Experience with system-level design, including architecture, hardware, software, firmware, and algorithms
• Strong knowledge of C and embedded design (RTOS, MCUs, Bare-Metal)
• Knowledge of ARM microcontroller architecture and interfaces such as I²C, SPI, UART, and CAN is a plus
• Experience with GIT, CI/CD, and a scripting language (Python, Bash) is a plus

• At least level B1 in English

   

Please send us your CV in English

We're currently working on a Senior KDB Developer opportunity in Kraków (hybrid, B2B contract) — a chance to build core components of a Global FX MI & Analytics platform, working closely with Quant Analysts and the Electronic Trading Technology team on tick data feeds and scalable analytics solutions.

Location: Kraków, Poland (Hybrid – 2-3 days onsite per week)
B2B Contract

Key Responsibilities

• Develop key components of the Global FX MI & Analytics platform.
• Collaborate closely with Quantitative Analysts and the Electronic Trading Technology team to deliver fit-for-purpose solutions.
• Contribute to the design and architecture of tick data access feeds and scalable analytics solutions.
• Implement API-based functionality and integrations.
• Enhance and expand common tools, components, and APIs.
• Drive automation across metrics, builds, testing, and deployment processes.

Required Skills & Experience

• Strong experience with Test-Driven Development (TDD) and Behaviour-Driven Development (BDD), with a focus on specification-based testing.
• Excellent analytical and problem-solving skills, including knowledge of market data, trade data, and fundamental statistical concepts.
• Proven ability to query, analyse, and work with large volumes of data.
• Strong communication skills and a collaborative team-oriented approach.
• Deep understanding of the q programming language and experience writing high-performance code.
• Solid knowledge of KDB+ tick architecture.
• Ability to thrive in a fast-paced and dynamic environment.
• Appreciates diverse perspectives and leverages them to enhance decision-making and team outcomes.
• Exposure to the full Software Development Lifecycle (SDLC), including build automation, deployment, and support.
• Experience with a second programming language (object-oriented or functional) would be highly advantageous.

Join a Company That Invests in You

Seeking Alpha is the world's leading community of engaged investors. We’re the go-to destination for investors looking for actionable stock market opinions, real-time market analysis, and unique financial insights. At the same time, we’re also dedicated to creating a workplace where our team thrives. We’re passionate about fostering a flexible, balanced environment with remote work options and an array of perks that make a real difference.

Here, your growth matters. We prioritize your development through ongoing learning and career advancement opportunities, helping you reach new milestones. Join Seeking Alpha to be part of a company that values your unique journey, supports your success, and champions both your personal well-being and professional goals.

What We're Looking For

Seeking Alpha is seeking a forward-thinking System Administrator to join our dedicated IT Team. In this role, you will be responsible for providing high-level, proactive technical support to our global employees, ensuring seamless operations and efficient use of technology. You will work closely with all Seeking Alpha teams, from product to operations, to drive IT efficiency, security, and employee productivity, directly contributing to our overall success.

The IT Specialist will be engaged with the company as a contractor (Private Entrepreneur).

What You'll Do:

As a System Administrator, you'll be at the heart of our technical operations, ensuring our team has the tools they need to thrive. Your day-to-day will involve:

• Delivering exceptional remote technical support: Provide prompt, polite, and effective assistance to employees across various operating systems, including Windows, macOS, and basic Linux, troubleshooting issues and maintaining a high standard of service that consistently meets our internal SLAs.
• Proactive problem-solving and project leadership: Identify opportunities for IT improvements, suggest innovative ideas, and actively push various IT projects (e.g., hardware upgrades, software rollouts, security initiatives) from conception to completion within decided timelines.
• Managing IT assets and vendor relationships: Oversee the procurement, delivery, and accurate stockkeeping of IT equipment across Europe and Ukraine. This includes managing relationships with existing suppliers and identifying new ones to ensure we always have what we need.
• Ensuring IT continuity and security: Be highly responsive and available for all daily IT needs during standard work hours. You'll also be available to team management in the event of a crisis or emergency situation (which may occur outside standard hours), acting as a trusted custodian of company administrative access and sensitive data.
• Educating and empowering users: Help employees become more self-sufficient by clearly explaining IT tools, services, and best practices. Your guidance will reduce recurring issues and enable more productive use of technology.

Requirements: 

• 2-3 years of experience in IT Helpdesk/Desktop Support, preferably in small to mid-sized teams
• Strong hands-on skills with Windows and macOS environments; Linux experience is an advantage
• High-level English proficiency, both written and spoken- a must
• Proven ability to take ownership of tasks, advance projects, and push them to completion within set timelines.
• Experience with managing IT procurement, handling deliveries, maintaining accurate stock registries, and managing supplier relationships.
• Willingness and ability to be highly responsive during standard work hours and available for team management during critical updates or emergencies, which may occasionally occur outside traditional hours.
• A high degree of trustworthiness and discretion, especially when handling sensitive company administrative access and data.
• A demonstrated passion for continuous learning and a strong ability to acquire new technical skills independently.
• Excellent communication skills with a polite, patient, and clear demeanor, capable of explaining technical information in an easy-to-understand way to non-technical users. Strong problem-solving skills with a proactive, "can-do" attitude.

Experience Nice to have:

• Remote support tools (TeamViewer, AnyDesk)
• SSO platforms (Google SSO, Microsoft SSO)
• Slack, Teams, and other IM applications.

About us. TimelinesAI is a best selling B2B SaaS connecting WhatsApp to CRMs (HubSpot, Pipedrive, monday.com).

A lot of our work already runs on Claude Code agents. We hand you the architecture and data access.

The role. AI-first content production: articles that rank on Google and get cited in AI answers (ChatGPT, Claude, Perplexity), built from our internal data — sales calls, support conversations, product docs.

What matters

• SEO fundamentals. Search intent, ranking factors, and how ranking feeds AI-answer visibility.
• You work in Claude Code daily — specifically Claude Code, the job runs in it. Agents, not chat windows: you structure context and wire up sources. If your SEO is rewriting SERP summaries with ChatGPT — this role is not for you.

What you'll do

• Build agent pipelines that draft articles from our sales calls and support data.
• Verify every claim and source — zero AI slop.
• Ship through GitHub: drafts as PRs, feedback as review comments.

Terms

• Remote, contract, full-time

To apply. Describe one automation you've built with AI tools: what it does, which tools, how you set it up and ran it.

About the project

US-founded media company operating email newsletters at scale – millions of subscribers across finance, health, and business verticals. Small engineering team, flat structure, direct ownership, fast iteration. No layers of approval, no large org to navigate.

You'll own the integration and infrastructure layer alongside a counterpart engineer who handles the AI and automation side. The AI systems depend on what you build staying reliable.
 

What you'll work on

• Custom CRMs and operational tools tailored to internal workflows
• Browser automation pipelines with Playwright for interacting with and validating UI workflows
• Distributed automation infrastructure: proxy management, session handling, request routing
• PostgreSQL data models and pipelines that AI systems and operational teams depend on
• Integrations with third-party APIs and platforms – including ones with inconsistent or undocumented APIs
   

Requirements

• 6+ years of backend development
• 4+ years of production Python
• Strong PostgreSQL: schema design, indexing, query optimization – not just ORM usage
• Hands-on Playwright or equivalent (Selenium, Puppeteer) for real browser automation
• Experience with proxy infrastructure: rotation, health checking, geographic routing
   

Tech stack

Python · FastAPI · PostgreSQL · Playwright · Docker · proxy infrastructure · REST APIs and webhooks · third-party platform integrations
 

Conditions

• B2B contract, full-time
• Warsaw office (onsite preferred, remote considered)
• Direct collaboration with technical PM and small senior team
• Fast-moving environment: ambiguity, shifting priorities, growing scope

About Us

Indigo Branding Agency is a Los Angeles based creative agency working across brand identity, packaging design, and social media marketing, with clients in industries such as food and beverage, hospitality, beauty, wellness, and more. You can see our work at indigobrandingagency.com and on Instagram at @ indigo_branding_agency.

We are looking for an experienced full-time Video Editor to take ownership of our video output, working closely with our team on a daily basis.

This is a dedicated, long-term position with a fixed monthly salary, not project based freelance work. 

What You Will Be Working On

• Social media reels and short-form video, which make up the bulk of the work. This covers product and brand content, event highlights, behind the scenes and founder content, UGC-style edits, and trend-driven formats.
• Marketing campaign commercials
• Agency showreels and portfolio edits

- Color and sound design are part of every edit, not a finishing touch applied at the end.

- You will work with a wide range of source material, from professionally shot log footage to raw iPhone and user-generated clips that need to be elevated to a premium standard.

What We Are Looking For

• Strong command of Adobe Premiere Pro, along with After Effects for text animation, transitions, and light motion work (not heavy 3D).
• Comfortable working with log footage, including color correction, grading, and matching shots across a sequence
• A strong sense of typography and brand consistency. You know how to pair fonts, work within a brand's palette, and place text so it sits naturally in the frame, and everything you edit feels cohesive in treatment and tone.
• Solid instincts for pacing and sound design. Your cuts and text animations move with the edit rather than sitting on top of it.
• Speed. You can turn short-form edits around quickly without the quality slipping.
• Active use of AI tools in your workflow. We use them across production and want someone already working with them and interested in pushing further. You do not need to know every tool.
• Comfortable communicating in English or Russian.

How We Work

We work to deliverables and deadlines rather than fixed hours. You have flexibility in how you structure your day, as long as work is delivered on time and you can join meetings at reasonable hours. We work across time zones, so call times vary.

What We Offer

• $1,300 to $1,600 USD per month, paid monthly, negotiable based on experience with room to grow
• Consistent, varied work across a growing client roster

How to Apply

Share a link to your work. Three to five finished short-form pieces tell us more than a montage reel, and Instagram or TikTok links are welcome. If you would like to add a note, tell us which tools you use and how AI fits into your workflow.

We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.

The future of Web3 starts with you: join us as a Senior Analyst.

Requirements:

— 5+ years in analytics at a Trading Desk, CEX, prop trading or market-making firm — not bank BI analytics
— Deep hands-on knowledge of trading mechanics: P&L attribution, spread, slippage, funding rates, quoting uptime, inventory exposure — candidate knows these metrics from practice, not from textbooks
— Python — mandatory: pandas, numpy, report automation, exchange 
API data processing
— SQL — advanced: window functions, CTEs, time-series aggregations
— Tableau — proficient: calculated fields, blending, workbook publishing
— Grafana — operational dashboard design, alert configuration
— Track record of building P&L, position, and operational reports from scratch for a trading desk
— Ability to define the right KPIs independently without extensive onboarding
— Understanding of crypto exchange mechanics: derivatives, futures, spot/perp

Responsibilities:

— Build and own management reporting — independently, from week one
— Configure and maintain dashboards for real-time operational monitoring with alerting
— Audit existing dashboards and correct inaccurate metrics — including restoring broken monitors
— Independently define KPIs: proposes the structure, does not only execute tasks
— Formulate data requirements and pass requests to the tech team
— Support the reporting cycle (daily / weekly / quarterly) with direct interaction with desk heads
— Document calculation methodology and standardise metric definitions

It will be a plus:

— Experience working with market makers or institutional liquidity providers
— Familiarity with major CEX platforms (OKX, Binance, Bybit)
— Experience integrating external market datasets

Working conditions:

Immerse yourself in Crypto & Web3:
— Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
— Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
— Gain unique experience and be part of global transformations.
Drive Innovations:
— Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
— Collaborate with top experts worldwide and grow alongside the best.

Work-Life Balance & Well-being:
— Modern equipment.
— Comfortable working conditions, and an inspiring environment to help you thrive.
— 22 business days of paid leave.
— Additional days off for national holidays.
— Health insurance.

Umbrelly.Cloud is a B2B US product company.
 
Our mission is to help businesses which use AWS reduce their cloud bill & provide world-class technical support. Umbrelly is an Official Advanced Tier Partner of AWS, and currently serving 100+ enterprises & startups from US, EU and other Tir 1 countries. 

Our product is useful for the clients, we have excellent reviews from the customers and great reputation as an AWS Partner. On average clients stays with us 3+ years. 

It's easy to market & sell, cause it's 100% free for the customers. Our product is free for clients, since our monetisation comes from AWS for providing technical support and serving their customers. Customers get guaranteed results working with Umbrelly. 

We are looking for a founding Head of Sales / CBDO who will scale the company from 100 to 1000 customers. 

You will start your work with hands-on experience and talk with customers, run demo calls and close deals yourself. After you will build the sales department from scratch.

We believe Umbrelly's product should be distributed as wide as possible, so businesses no more waste their budgets on unused AWS resources & cloud waste, and instead use money which Umbrelly save them to grow their businesses.

What We Expect from a Founding Head of Sales:

• 3+ years B2B sales experience, with practical experience closing deals with English-speaking customers.
• Build scalable foundation to scale velocity of sales from 100 to 1000 customers: upgrade presentation, pitch, script and identify patterns which works to achieve 30%+ conversion from demo to deal. 
• Do sales yourself first: Our first clients come from founder-led sales, so we logically expect Head of Sales / CBDO to taste the process first, before expanding the team. 
• A structured approach to sales. We sell a "mono-offer", proven product and believe in following sales scripts and patterns that work rather than reinventing the process for every prospect from scratch. At the same time, we don’t sell to robots - you need to follow the pattern and adopt it for each customer. 
• A proven track record you can demonstrate with numbers. During the interview, we’ll expect you to discuss your previous results clearly: how many revenue you bring, over what period, your and your team conversion rates, average deal size, sales cycle, and other relevant metrics. Knowing the numbers is the must. 
• Intermediate+ English, both written and spoken. You should be comfortable communicating with customers, running calls, writing follow-ups, and handling sales conversations in English.
   

Ultimately, we’re looking for someone who is consistent, result-oriented, and focused on one thing: scale our company from 100 to 1000 customers.

Why Umbrelly is a Great Place to Work and Grow: 

• Base salary + uncapped Comissions & Bonus. The more revenue you bring, the more you earn. Simple. 
• Clear career growth. If you’re ambitious and consistently deliver strong results for 6 months, you’ll have an opportunity to get options & equity compensation. 
• Proven product-market fit. Our model has been working successfully for 3+ years, with 100+ B2B customers closed to date.

• Experienced leadership. Umbrelly.Cloud is run by an experienced C-level team and backed by prominent investors.

  
  Apply for the vacancy and open your contacts on djinni, let's talk! 

Role Overview

We are seeking a highly organised and detail-oriented Casino manager to support the day-to-day running of our online casino. The ideal candidate will have hands-on experience working with the SoftSwiss CMS, with a strong focus on building and managing game sections, tournaments, promotional pages, and all ongoing CMS content updates. In addition, this role plays a key part in coordinating cross-functional operational workflows, ensuring smooth collaboration between Design, Content, Marketing, CRM, and Development teams to deliver projects and campaigns efficiently.

Key Responsibilities

SoftSwiss CMS Management

• Create, update, and optimise game categories, lobbies, landing pages, and tournament pages within the SoftSwiss CMS.
• Upload and configure new game releases, including metadata, tags, artwork, and provider assets.
• Implement and maintain promotional content, banners, and dynamic components across the site.
• Ensure all onsite content is accurate, up-to-date, and aligned with brand and regulatory guidelines.

• Troubleshoot and resolve CMS-related issues in collaboration with technical teams.

   

Operational Project Coordination

• Support the planning and execution of casino campaigns, tournaments, new feature rollouts, and product updates.
• Coordinate workflow between Design, Content, Development, Marketing, CRM and other stakeholders to ensure timely delivery.
• Maintain operational calendars, deadlines, and documentation to ensure smooth campaign production.
• Track tasks, identify blockers, escalate issues, and ensure projects meet quality standards.
• Assist with QA of onsite changes, ensuring all updates are functional and visually correct before go-live.

Production Flow & Process Management

• Oversee the end-to-end production cycle for content and campaign assets.
• Gather requirements, create briefs, and organise task allocation for relevant teams.
• Ensure that all assets, copy, and technical elements are delivered according to spec and integrated correctly in CMS.
• Identify opportunities to improve workflows, documentation, and inter-team communication.

Cross-Department Collaboration

• Work closely with CRM on promotional setups and segmentation requirements.
• Coordinate with Marketing on campaign timelines, messaging, and creative needs.
• Liaise with Development for CMS improvements, bug fixes, or new feature requests.
• Partner with Design to ensure creative assets follow brand and platform guidelines.
• Align with Compliance to ensure content meets regulatory standards.

Skills & Experience Required

• 1–3+ years experience in online casino operations, CMS management, or similar role.
• Hands-on experience with SoftSwiss CMS (or other casino platforms) is highly desirable.
• Strong understanding of casino verticals: games, providers, tournaments, promotions.
• Excellent organisational and multitasking abilities.
• Experience coordinating cross-functional teams.
• Strong attention to detail and quality assurance mindset.
• Ability to work in a fast-paced environment with tight deadlines.
• Basic technical understanding (HTML, CMS structures, asset formats) is a plus.
• Familiarity with project/task tracking tools (e.g., Jira, Asana, Trello).

Personal Attributes

• Proactive and solution-oriented.
• Strong communicator, both written and verbal.
• High ownership and accountability.
• Thrives in structured processes but flexible with real-world challenges.
• Team-player with a collaborative mindset.

What We Offer

• Opportunity to work in a dynamic, fast-growing online gaming environment.
• Cross-department exposure and growth opportunities in casino operations and product.
• Competitive package.
• Supportive team culture and development-focused environment.

Kick-Start Your Career in Tech & Business—Join Logivations!

Love exploring new ideas, discovering new companies, and connecting with people? Curious about Digital Twins, Machine Learning, and Artificial Intelligence?

At Logivations, we use these cutting-edge technologies every day. Our software solutions support leading companies such as adidas, Amazon, Daimler, DHL, and Migros and are used by more than 30,000 users worldwide.

We are looking for a Market Research Agent in Lviv to join our friendly, international team. This is an excellent opportunity for students, recent graduates, and motivated junior professionals—including women interested in entering the technology sector—to gain practical experience and build a promising career in tech and business.

Why You’ll Love This Role

Learn by Doing: Gain practical experience in researching companies and markets, managing business data, using AI tools, and communicating with international clients.

AI-Driven Work: Learn how to use Artificial Intelligence to automate recurring tasks, improve research processes, and work more efficiently.

Collaborative Environment: Join a supportive team that values initiative, new ideas, and personal development.

Career Growth: Develop highly relevant skills in a global technology company working with AI, Digital Twins, and logistics solutions.

International Exposure: Interact with international colleagues and customers while strengthening your communication and language skills.

Flexible and Trust-Based: Benefit from flexible working hours and a trust-based working environment that supports a healthy work-life balance.

Who We’re Looking For

English Skills: You have at least an intermediate level of English and are comfortable using English in your daily work.

German Is an Advantage: German language skills are beneficial but not mandatory.

Confident with AI Tools: You are comfortable working with modern AI tools such as ChatGPT, Claude, and Gemini, or you are highly motivated to become proficient in using them.

Automation Mindset: You understand that AI can be used not only to generate content, but also to automate recurring tasks, structure information, accelerate research, and improve everyday workflows.

People Person: You enjoy researching online, networking, communicating with people, and building professional relationships.

Quick Learner: You can quickly understand new tools, technologies, business models, and concepts.

Team Player: You are reliable, organized, and eager to contribute to an international team.

Analytical Mind: You can identify patterns and trends, evaluate information critically, and keep data accurate and up to date.

Your Day-to-Day

Market Research: Identify interesting companies, industries, and business opportunities around the world and maintain our prospect database.

AI-Supported Research: Use tools such as ChatGPT, Claude, and Gemini to support company research, analyze information, structure results, and increase the quality and speed of your work.

Process Automation: Identify repetitive activities and help develop practical AI-based workflows to automate or simplify them.

Customer Communication: Assist in establishing and maintaining contact with existing and potential clients.

Social Networking: Help promote our company, technologies, and projects through professional social media channels.

CRM Management: Keep our CRM data accurate, complete, structured, and up to date.

Trend Spotting: Monitor emerging business trends, technologies, markets, and competitor activities.

What We Offer

Innovative Projects: Work with advanced business and technology solutions used by leading global companies.

Competitive Pay in Euros: Receive attractive compensation that reflects the requirements of the position and your contribution to the team.

Flexible Working Hours: Combine your work with studies, personal responsibilities, or other commitments in our trust-based culture.

Professional Growth: Build practical skills in market research, international business, CRM management, AI-supported workflows, and process automation.

Hands-On AI Experience: Learn how modern AI tools can be applied productively in real business processes.

International Collaboration: Work closely with colleagues in Lviv and Munich and communicate with customers and partners around the world.

Ready to Grow with Us?

We welcome motivated applicants who are curious, reliable, and eager to learn—especially students, recent graduates, junior professionals, and women looking to start or develop their careers in technology and international business.

Join Logivations and help us shape tomorrow’s technologies—today.

Full Remote·Countries of Europe or Ukraine·2.5 years of experience·English - B2·Fintech

We’re looking for a proactive Senior Outbound SDR Lead to support our sales team by building and managing outbound pipeline.

This role is ideal for someone who understands outreach mechanics, is comfortable with volume, and wants to grow into a sales-focused role.

What You’ll Do

• Run high-volume outbound outreach (LinkedIn, email, etc.)
• Identify and research potential leads (founders, decision-makers, heads of departments)
• Personalize outreach messages based on ICP and context
• Manage follow-ups and keep pipeline active
• Manage and update CRM records, spreadsheets, and follow-up queues
• Track outreach performance (reply rates, conversions)

• Support the team with lead research and data enrichment

   

You’re a Great Fit If

• You have experience in outreach / lead generation / SDR support
• You’re comfortable working with outreach targets and volume
• You know how to research and personalise messages
• You can balance speed and quality in execution
• You’re structured, organised, and consistent in daily work

• You work independently and proactively improve workflows

   

Required Skills

• Strong written English (Upper-Intermediate+)
• Experience with outbound outreach or lead generation
• Ability to manage pipelines, follow-ups, and structured workflows
• Confidence working with Google Sheets / CRM systems

• Attention to detail and consistency

   

Nice-to-Have

• Experience with cold email tools (Apollo, Lemlist, Instantly, etc.)
• Familiarity with LinkedIn Sales Navigator
• Basic understanding of B2B sales funnels
• Experience with automation tools (Zapier, Make)
• Experience using AI tools (ChatGPT, etc.) for outreach

• Experience working with US / EU markets

   

With Us You’ll Have

• Fully remote and flexible working schedule
• Performance-driven compensation (hourly or mission-based)
• Fast-moving, no-micromanagement startup environment

Requirements:

3+ years of industry experience

Good analytical skills

In-depth knowledge of different testing methodologies, testing types and testing techniques

Web-testing experience

API-testing experience

Experience with browser Dev Tools

Strong knowledge and experience with HTTP, Web-services (SOAP/REST)

Strong knowledge and experience with MySQL (preferred) or MSSQL databases

Knowledge of HTML, CSS, JavaScript

Knowledge of data formats: XML, JSON, CSV.

Experience in test design, test planning, preparing test documentation

Ability to communicate in English (B2+)

Experience with bug tracking systems. Jira will be a plus.

Experience with test management systems.

We offer:

High salary based on your skills and experience

Flexible schedule if needed (we work 11-19)

Join One of the Fastest-Growing Online Education Companies in the World

At ELVTR, we're transforming online education by connecting ambitious professionals with industry leaders from companies like Nike, Netflix, Google, Amazon, and more.

Since launching in 2020, we've grown into a global learning community with over 300 expert instructors, delivering more than 200 live online courses across 12 industries. To date, we've helped 22,000+ graduates worldwide gain the skills, confidence, and connections needed to advance their careers.

Now we're looking for an experienced Lead Retention Specialist to help us build lasting relationships with our learners while maximizing customer satisfaction and long-term revenue. If you're passionate about customer experience, thrive in a fast-paced environment, and enjoy finding solutions that create value for both customers and the business, we'd love to meet you.

This is a full-time, remote role with a working schedule of 9:00 AM to 6:00 PM EST.

Why This Role Is Different

At ELVTR, customer relationships don't end after enrollment—they're just beginning. As our Lead Retention Specialist, you'll play a critical role in protecting the customer experience while driving sustainable business growth.

You'll take ownership of our retention strategy, helping customers find the best possible solutions while reducing refunds, recovering revenue, and improving long-term customer loyalty. Working closely with Sales, Finance, Customer Success, Billing, and Operations, you'll use data, empathy, and strategic thinking to continuously improve our retention processes and outcomes.

You'll Love This Role If You:

• Enjoy solving complex customer challenges with creative solutions
• Thrive in a fast-paced, KPI-driven environment
• Are an exceptional negotiator who can create win-win outcomes
• Love using data to improve processes and business performance
• Enjoy coaching others and sharing best practices
• Are highly organized and take ownership of your work
• Communicate confidently with customers and cross-functional teams
• Believe outstanding customer experiences drive long-term business success

What You'll Do

• Own the customer retention process, managing refund requests while maximizing retained revenue and delivering a positive customer experience
• Negotiate alternatives to refunds, including account credits, payment plans, partial refunds, course transfers, and other retention solutions
• Recover overdue installment payments by proactively engaging customers and resolving billing-related issues
• Partner closely with the Billing team to reduce payment defaults, chargebacks, and outstanding balances
• Analyze the root causes behind refund requests and payment failures, providing actionable insights to Sales, Product, and Operations teams
• Develop and continuously improve retention strategies, workflows, communication scripts, and internal processes
• Track and report key retention metrics, including refund rates, retention rates, recovered revenue, installment recovery, and chargeback prevention
• Handle escalated customer cases, making thoughtful, data-driven decisions that balance customer satisfaction with business objectives
• Coach and support the retention team by sharing best practices, reviewing customer interactions, and maintaining high communication standards
• Collaborate cross-functionally with Sales, Customer Success, Finance, Legal, and Operations to ensure a seamless customer experience
• Identify opportunities to automate retention processes and improve operational efficiency
• Take ownership of retention KPIs while testing and implementing initiatives that improve revenue recovery and reduce financial losses

What We're Looking For

• 3+ years of experience in Sales Retention, Customer Retention, Customer Success, or a related field, preferably in a senior or lead role
• Excellent English communication skills, both written and spoken
• Proven experience supporting customers in the US market
• Strong negotiation and objection-handling skills with a track record of reducing refunds and recovering revenue
• Experience managing refund requests, payment recovery, billing issues, and installment collections
• Ability to navigate difficult customer conversations with empathy while protecting company interests
• A data-driven mindset with the ability to analyze retention metrics and identify opportunities for improvement
• Strong ownership, problem-solving, and decision-making skills
• Excellent organizational skills and attention to detail
• Experience collaborating with Sales, Billing, Finance, Customer Success, and other cross-functional teams
• Previous leadership, mentoring, or process improvement experience is a strong plus

Nice to Have

• Experience in the online education or EdTech industry
• Experience in high-ticket B2C sales environments
• Previous experience leading or mentoring a retention team
• Familiarity with CRM platforms such as HubSpot, Salesforce, or similar systems
• Experience working with subscription or installment payment models
• Knowledge of billing operations, chargebacks, and payment recovery processes
• Experience analyzing customer retention metrics to drive business improvements
• Comfortable working in a fast-paced, performance-driven environment
• Experience collaborating across Sales, Finance, Product, and Customer Success teams
• Familiarity with AI-powered customer support or sales tools, including conversation intelligence platforms

What We Offer

• Competitive Compensation:Competitive salary,Performance-based bonuses,Opportunities for career advancement as ELVTR continues to grow globally
• Learn and Grow:Free access to ELVTR courses,Ongoing professional development opportunities,Career growth within one of the world's fastest-growing online education companies
• Remote-First Culture: Work from wherever you're most productive, Flexible and supportive work environment,Collaborative international team
• Health & Wellbeing:Gym membership reimbursement,Mental health support, Generous paid vacation allowance

Why Join ELVTR?

• Make an Impact:Every course you help create empowers professionals to build new skills, advance their careers, and unlock opportunities they never thought possible.
• Grow Your Career:We're committed to developing our people. As ELVTR continues to expand globally, you'll have opportunities to grow professionally, take on new challenges, and shape the future of online education.
• Join a Winning Team:Work alongside passionate educators, creators, marketers, and innovators who are committed to delivering world-class learning experiences and making education more accessible around the world.

Ready to Help Shape the Future of Online Learning?

If you're looking for more than just another customer retention role—if you want to build meaningful customer relationships, solve complex challenges, and make a measurable impact on both learners and business growth—we'd love to hear from you.

Apply today and become part of ELVTR's next chapter of growth.

ELVTR is proud to be an equal opportunity employer committed to creating a diverse and inclusive workplace for all.

About Farsight Vision

Farsight Vision is a Ukrainian-Estonian MilTech company developing innovative technology for real-time analysis of UAV video. Our system transforms ordinary aerial footage into digital 2D and 3D terrain models, enabling detailed situational information even when precise geographic coordinates are unavailable.

We are looking for a Project Manager to coordinate the FSV Platform team within our military-tech product. This is a hands-on role for someone who is comfortable working closely with an engineering team, keeping delivery on track, and bringing structure and visibility to the development process.

Responsibilities

• Keep the team's tasks organised and ensure priorities and statuses stay clear
• Push delivery forward and follow up on commitments, deadlines, and next steps
• Coordinate the FSV Platform team and keep everyone aligned on current priorities
• Track dependencies, blockers, and risks before they impact delivery
• Maintain transparent and up-to-date development status
• Organise regular syncs, follow-ups, and other team coordination activities
• Manage the Jira backlog and ensure tasks remain relevant and actionable
• Coordinate communication between development, QA, product, and delivery teams
• Support task decomposition and help turn larger initiatives into clear, actionable work
• Ensure tasks have up-to-date descriptions and clear acceptance criteria
• Escalate risks and delivery issues early, before they become blockers
• Work closely with the Engineering team and Delivery Manager to keep execution moving

Requirements

• 2+ years of Project Management experience in product-focused software teams
• Experience working with mobile or technical teams
• Experience working in a fast-paced environment with changing priorities
• Strong organisational and coordination skills
• Strong ownership mindset and willingness to take responsibility for delivery
• Ability to manage multiple streams of work simultaneously without losing track of priorities
• Hands-on experience with Jira and Confluence
• Ability to work closely with engineers and understand technical discussions
• Strong communication skills and the ability to keep a team focused without creating unnecessary bureaucracy

Nice to have

• Web development experience
• Experience in gaming, military tech, or startup environments
• Solid understanding of the software development lifecycle (SDLC)
• Experience working with hardware-related products

Who You Are

We are looking for someone who:

• stays effective when things get messy or priorities change quickly
• knows how to push delivery without creating unnecessary pressure or bureaucracy
• is comfortable taking ownership and making things happen
• can keep multiple workstreams under control at the same time
• knows how to keep a team focused on what needs to be delivered
• prefers solving problems over creating process for the sake of process

Security Eligibility

Farsight Vision is a Ukrainian-Estonian MilTech company. Before proceeding with the application process, all candidates must be able to confirm the following:

• Neither you nor your close relatives, including parents, grandparents, siblings, or children, reside in Russia, Belarus, the Transnistrian region of Moldova, or temporarily occupied Ukrainian territories.
• You have no regular personal, financial, business, or professional contact with individuals residing in these territories.
• You have not visited Russia, Belarus, or temporarily occupied territories since 2014.
• You do not hold citizenship or residency permits, have financial obligations or business interests, or have employment history connected to high-risk jurisdictions.
• There are no circumstances in your background that could create a conflict of interest or security risks for a Ukrainian-Estonian MilTech company.
• You consent to a deeper security verification if the recruitment process advances to later stages.

If any of the above criteria apply to you, please do not proceed with your application.

Why Farsight Vision

You'll be working on technology with a direct impact on Ukraine's defence capabilities and become part of a team building advanced solutions for real-world military use.

We value people who take ownership, work as a team, and are willing to contribute to solving complex problems rather than adding unnecessary process. You'll work alongside experienced professionals who are motivated by the opportunity to develop technologies that matter.

Flexible working hours. Paid vacation and sick leave. A supportive team environment where you can grow and make a meaningful contribution.

Keep IT operations seamless. Build structure. Drive automation.Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms. We’re on the lookout for an experienced ITSM Engineer / System Administrator who’s ready to take ownership of our internal SaaS ecosystem, cloud services, and corporate network infrastructure.
This role is about building reliable internal IT processes, supporting cloud environments, managing access lifecycle, and driving automation across tools like Google Workspace, Atlassian, and Slack. If you enjoy bringing structure to IT operations and continuously improving systems — let’s talk.

Your key responsibilities will include:

– Managing user lifecycle and access control across corporate systems.
– Handling requests and incidents via HelpDesk.
– Providing remote technical support (AnyDesk, TeamViewer, etc.).
– Administering Google Workspace, Atlassian, Slack (configuration, integrations, automations).
– Supporting and managing cloud environments (AWS, GCP, DO).
– Supporting VPNs, firewalls, Wi-Fi networks, VLANs, routing.
– Managing DNS zones, domain configuration, SSL, and related troubleshooting.
– Configuring and monitoring networking devices (routers, switches, access points).
– Enforcing IT security best practices (least privilege, MFA, access audits).
– Maintaining inventory of IT hardware, services, subscriptions, and licenses.
– Building automations and integrations between internal services.
– Continuously improving IT operations processes.

It’s a match if you have:

– 2+ years of experience as an IT Administrator / ITSM Engineer / System Administrator.
– Strong knowledge of Google Workspace, Slack, and Atlassian administration.
– Experience with Jira Service Management (JSM) and remote support tools.
– Basic administration experience with AWS/GCP/DO.
– Solid understanding of networking: VPN, Firewalls, Wi-Fi, DNS management, VLAN, routing.
– Experience with asset management, licenses, and procurement processes.

Nice to have:
– Experience with automation in Slack and scripting (Bash/Python).
– Experience with MDM solutions.
– Experience with VDI solutions.
– Understanding of ISO27001 / SOC2 requirements.

What we offer:– Flexible schedule and remote format or offices in Warsaw/Kyiv — you choose.
– 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
– A supportive, friendly team where knowledge-sharing is part of the culture.
– Coverage for professional events and learning.
– Birthday greetings, team buildings, and warm human connection beyond work.
– Zero joules of energy to the aggressor state, its affiliated businesses, or partners.
Let’s build stable, secure, and scalable IT infrastructure together.


 Send over your CV now — we’d love to get to know you better!