Jobs at Djinni

Who We Are?
Altum is a Ukrainian software development house that supports digital agencies and startups across the US and Western Europe with technical expertise. We focus on innovation, scalability, and quality to help businesses grow.

Why to join?

• Structured training to develop expertise, even without prior experience.
• No Bureaucracy in Idea Implementation.
• Employees have the freedom to propose, test, and refine their ideas. Mentorship from Senior Team Members.
• Opportunity to grow based on performance and results.
   

What you need:

• Strong analytical skills and attention to detail;
• High level of personal responsibility and self-discipline;
• Ability to work with large datasets and validate information;
• Experience with research tools and databases is a plus;
• Analyze data to identify trends and opportunities for improvement in lead generation campaigns;
   

Responsibilities:

• Identify, filter, and validate relevant contacts from LinkedIn databases;
• Utilize automation tools such as LinkedHelper, Apollo, Instantly, and others;
• Conduct deep research on high-priority contacts to enhance lead quality;
• Consistently meet KPI;
   

What you get:

• Work from anywhere;
• Salary reviews and career growth based on strong achievements;
• The environment designed for constant support, open communication, engaging;
• Challenges, freedom to initiate and the room for career and personal growth;
   

Recruitment stages:

• Initial Interview — approx. 15 min;
• Interview with Sales Manager;
• Interview with CEO — up to 30 min;
• Final feedback;

We are looking for an experienced QA Engineer to join us and make our products greater!

Responsibilities:

• Testing web applications (including integration with backend and payment systems such as Stripe, PayPal; Analytics Systems; A/B testing, etc.).
• Analysis, evaluation, and testing of requirements.
• Close collaboration with Teams (PdM, Developers, Designer and Support Teams).
• Bug tracking (Jira) and creation and maintenance of testing documentation (Linear).
• Release activities, responsibility for the quality and timelines of what goes into production.

What drives success for this role:

• Experience testing web products and web subscriptions, including end-to-end testing of the user journey from onboarding to payment.
• Hands-on experience with different payment systems, such as Braintree, Stripe, and Primer, as well as payment methods including PayPal, Google Pay, and Apple Pay.
• Experience testing and validating pixels and tracking, integrated into web onboarding flows and used by the UA team for user acquisition.
• Understanding of web analytics and experience working with Amplitude.
• Experience testing advertising scenarios and web onboarding flows in Meta Ads (Facebook and Instagram), including validating redirects and the end-to-end user journey.
• Experience with localization testing, including language versions, content display, date and currency formats, and other localized elements.
• Experience testing A/B experiments, including validating experiment implementation, user segmentation, and behavior across different variants.
• Strong understanding of SDLC, software development methodologies, and testing approaches.
• Solid technical background, including an understanding of client-server interaction, APIs, protocols, and web technologies.
• Result-oriented mindset with the ability to understand the product and business context.

About the Company & Product

We are a rapidly growing product company entering the global gaming entertainment market. Our mission is to bring innovative business solutions to the iGaming industry by building cutting-edge technology products. Our core product is a SaaS gaming platform with 200+ microservices that powers a seamless gaming experience for millions of users worldwide. The platform provides a full suite of iGaming solutions, including game management, payments, analytics, CRM, and more.

We are looking for a Senior DevOps specialist to join a team building a multi-cluster platform for large-scale, business-critical services. In this role, you will define automation directions, drive the integration of AI solutions into DevOps processes, and ensure high stability and readiness of production environments for rapid changes.

The main focus is on high-load infrastructure, scalable CI/CD pipelines, and advanced observability practices.

What you’ll be doing

• Designing and managing scalable architecture on GCP and AWS (multicloud);
• Developing and maintaining infrastructure using Terraform (IaC);
• Developing and maintaining CI/CD pipelines (GitLab CI/CD);
• Implementing and operating Kubernetes platforms (GKE, EKS);
• Supporting and standardizing platform processes with a focus on information security and ISO 27001 requirements;
• Ensuring deployment of development environments (review, dev, staging, production);
• Implementing security best practices (IAM, Workload Identity, KMS, Secrets Manager, Trivy, Kyverno, etc.);
• Designing integrations (SSO, SAML, OIDC);
• Creating reusable infrastructure modules and templates (Terraform, Ansible, Puppet, GitLab CI/CD components);
• Collaborating with engineering teams to ensure scalability and efficient delivery;
• Documenting architecture, runbooks, and operational procedures;
• Participating in on-call rotations.

You have these superpowers

• Cloud Providers: GCP, AWS;
• Kubernetes Clusters: GKE, EKS;
• Kubernetes Ecosystem: CNI (Cilium), Ingress / Gateway API, Operators, Helm/Helmfile;
• Networking & Security: VPC, IAM, Workload Identity, KMS, Kyverno/OPA, Secrets Management;
• CI/CD: GitLab CI/CD;
• Infrastructure as Code: Terraform;
• Configuration as Code: Ansible, Puppet (preferred);
• Operating Systems: Debian, Amazon Linux 2023 (AL2023), Container-Optimized OS (COS);
• Observability: GCP Logging & Monitoring, OTel, Prometheus / VictoriaMetrics, Grafana stack;
• Database Administration: PostgreSQL (production operations, performance tuning, backup & recovery).

Nice to have

• Experience with database administration (MongoDB, ClickHouse), including production environments using Kubernetes operators;
• Practical experience with GitOps approaches (FluxCD, ArgoCD);
• Experience building and evolving SRE practices (SLI/SLO, error budgets, incident response, reliability engineering) and incident management;
• Experience implementing information security standards (ISO 27001, SOC 2, PCI DSS, HIPAA);
• Experience with Golang development (code review, writing utilities, automation tooling);
• Experience with messaging and data streaming systems (RabbitMQ, Kafka).

It’s cool to work with us

• Flexible schedule: work from home, the office, or hybrid;
• Extra day off for your birthday: take a break any day within the month;
• Competitive compensation that matches your skills;
• Medical insurance (in Ukraine) and health support;
• 20 paid vacation days + 15 unpaid vacation days;
• 22 sick leave days, including mental health days;
• Gifts and support for life’s key moments (wedding, childbirth, kindergarten);
• Company-provided equipment based on your preferences.

We care about your comfort and help you maintain work-life balance!

About the Company & Product

We are a rapidly growing product company entering the global gaming entertainment market. Our mission is to bring innovative business solutions to the iGaming industry by building cutting-edge technology products. Our core product is a SaaS gaming platform with 200+ microservices that powers a seamless gaming experience for millions of users worldwide. The platform provides a full suite of iGaming solutions, including game management, payments, analytics, CRM, and more.

Meet Your Future Team

We have an open management culture where leaders share a clear product vision rather than simply assigning tasks. We believe people do their best work when they understand where the team is going and why their contribution matters. Initiative is always welcome, and everyone is encouraged to share ideas, suggest improvements, and influence how things are built.

Ready for a career upgrade?

As we actively scale our B2B direction and grow our frontend ecosystem across 15+ brands and projects, we are looking for a Frontend Product Owner to take ownership of frontend initiatives end-to-end — from intake and estimation to quarterly planning, release coordination, and cross-team communication.

As a Frontend Product Owner, you become the single entry point for frontend requests across brands and projects. You validate incoming initiatives, coordinate estimation, shape a realistic quarterly plan with frontend tech leads and delivery managers, and own the day-to-day product communication — from Jira hygiene and Change Requests to release chats and cross-team escalations.

You work at the intersection of product, technology, and delivery — protecting frontend teams from chaos, ensuring sustainable execution, and turning brand-level requests into a coherent frontend agenda.

What you’ll be doing

• Own and maintain a prioritized, transparent, and outcome-oriented frontend product backlog across supported brands and projects, acting as the single point of entry for all frontend initiatives;
• Translate product vision and brand-level goals into well-defined tasks with clear acceptance criteria, DoR, and DoD — and ensure all task-related agreements are documented in Jira comments as the single source of truth;
• Manage Change Requests end-to-end: ensure CRs are documented and re-estimated, decide together with the DM whether to keep, move, or defer them, and protect sprint scope from uncontrolled creep;
• Сoordinate between CSM, Dev, Delivery Manager QA, and PdM’s;

• Balance brand priorities and communicate status, risks, and expectations to stakeholders.

   

You have these superpowers

• 3+ years of experience as a Product Owner, or Business Analyst in a product or delivery team — preferably with a focus on frontend or platform-facing initiatives;
• Experience in iGaming environment — must have (B2B or B2C);
• Proven ability to coordinate intake and estimation across multiple stakeholders, brands, or projects;
• Experience managing release communication and Change Requests in a high-pace multi-brand environment;
• Strong product backlog management skills — your backlog is always structured, prioritized, and meaningful;
• Experience working with frontend teams and understanding of frontend-specific concerns: component reuse, design systems, cross-brand consistency;
• Ability to explain why a feature matters, not just what needs to be built;
• Solid understanding of Agile and Scrum in practice
• Experience working with product metrics and understanding how to measure feature success (adoption, usage, conversion, impact);

• Strong communication and facilitation skills — comfortable leading planning meetings and coordinating with stakeholders.

   

It’s cool to work with us

• Flexible schedule: work from home, the office, or hybrid;
• Extra day off for your birthday: take a break any day within the month;
• Competitive compensation that matches your skills;
• Medical insurance (in Ukraine) and health support;
• 20 paid vacation days + 15 unpaid vacation days;
• 22 sick leave days, including mental health days;
• Gifts and support for life’s key moments (wedding, childbirth, kindergarten);

• Company-provided equipment based on your preferences.

   

We care about your comfort and help you maintain work-life balance!

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for a Product Manager!
 

Requirements:

- 3+ years of Product Management experience in native mobile applications (iOS/Android);

- Strong understanding of product metrics, user funnels, and data-driven product decision-making;

- Hands-on experience with product prioritization frameworks and the ability to apply them in day-to-day product management;

- Experience conducting competitor research, market analysis, and identifying product growth opportunities;

- Intermediate (B1) or higher level of English.

Responsibilities:

- Own and drive the product roadmap for native iOS and Android applications;

- Lead the launch of native applications for new markets;

- Own, prioritize, and manage the native applications backlog in line with business objectives and product strategy;

- Work closely with a dedicated tech and product team to deliver high-quality product initiatives;

- Research competitors and market trends to identify opportunities for improving the native product experience and increasing competitiveness;

- Analyze key product metrics, user behavior, retention, and engagement to identify growth opportunities and drive data-informed decisions;

- Define and prioritize features that improve user experience and deliver measurable business value across different GEOs;

- Collaborate with Marketing, Traffic, Country Managers, and other stakeholders to support product growth and successful launches;

- Maintain transparent communication with stakeholders, providing regular updates on product progress, priorities, and roadmap execution.

Our benefits to you:

☘️An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more.

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed.

🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided.

🏖Paid vacations, sick leave, personal events days, days off.

💵Referral program — enjoy cooperation with your colleagues and get the bonus.

📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences.

🎯Rewards program for mentoring and coaching colleagues.

✈️In-house Travel Service.

🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie / book / pets lovers and more.

🎳Other benefits could be added based on your location.

Online Programming School for Kids ITKingdom is looking for a Roblox Studio Instructor to teach children and teenagers online (ages 8–18).

You do not need to know Roblox Studio to apply. If you have solid programming experience and understand other programming languages or tools, you can learn Roblox Studio with our teaching materials and support.

Our students learn by building their own games and projects. You teach one-on-one lessons and help each student build practical programming skills.

About the role

You:

• Teach Roblox Studio and Lua in one-on-one online lessons
• Learn Roblox Studio if you have not used it before
• Explain programming concepts in clear, simple language
• Guide students as they build their own games and projects

• Keep students engaged and focused during lessons

   

New to Roblox Studio? That’s okay. We provide teaching materials to help you learn the program and prepare for your lessons. You do not need to figure it all out on your own.

You also do not need to find students or sell lessons. ITKingdom provides the students and teaching materials.

What we offer

• Flexible schedule - part-time or full-time
• Stable payments - twice a month
• Ready student base - no student search or sales
• Teaching materials - materials help you prepare for lessons and learn Roblox Studio
• Professional development - seminars and peer learning
• Teaching support - a methodologist and team lead support you when needed

• Long-term cooperation with ITKingdom

   

🎯 Must-have

• Solid programming experience with any relevant programming language or technology
• Experience working with children or teenagers
• Ability to explain programming concepts in simple, age-appropriate language
• English at B2 level or higher and good Ukrainian
• Reliable internet connection and a computer suitable for online lessons

🧩 Nice-to-have

• Experience with Roblox Studio or Lua
• Teaching, tutoring, or mentoring experience
• Experience creating games or interactive projects
• Interest in helping children build their skills and confidence
• Openness to feedback and a desire to improve as a teacher

🖥 What you need

• Reliable internet connection
• Computer or laptop that runs Roblox Studio
• Webcam

• Quiet space for online lessons

   

🕒 Schedule

Our students live mainly in Ukraine, the United States, and Canada.

• Weekdays: from 5:00 PM Kyiv time
• Weekends: from 11:00 AM Kyiv time

🚀 Interested?

If you have a solid programming background, enjoy working with children, and are ready to learn Roblox Studio, we’d like to hear from you.

We are looking for a highly skilled Backend Engineer to help design and scale the core services powering our platform. 

You will work on business-critical backend services, contribute to architectural decisions, and help solve complex scalability, performance, and reliability challenges. 

What you'll do:

• Design backend services capable of handling growing traffic and increasing product complexity
• Build APIs and internal platform components that become the foundation for future development
• Improve system reliability, observability, and operational efficiency
• Analyze bottlenecks and optimize performance across services and databases
• Solve production issues and prevent them from recurring through better architecture and engineering practices
• Drive technical discussions and influence long-term engineering decisions
• Partner with product and engineering stakeholders to deliver solutions that balance speed and quality

You are likely a strong fit if:

• You have spent years building and operating backend systems in production
• Node.js and TypeScript are technologies you know deeply rather than tools you've only used occasionally
• You understand trade-offs in system design and can justify architectural decisions
• You are comfortable owning services end-to-end, from implementation to monitoring and incident response
• You have practical experience with AWS and modern cloud-native development
• You have worked with document databases, caching layers, and asynchronous processing patterns
• You can quickly isolate problems in complex systems and drive them to resolution

Preferred Qualifications

• Degree in Computer Science, Mathematics, Software Engineering, or a related technical field
• Background in competitive programming, algorithmic competitions, or programming olympiads
• Experience with event-driven architectures and asynchronous processing
• Hands-on knowledge of messaging systems and distributed workflows
• Experience building systems in fintech, trading, marketplaces, or other high-load environments
• Experience working in startup or scale-up companies
• Strong understanding of system design, algorithms, and data structures

Preferred Qualifications:

• Degree in Computer Science, Mathematics, Software Engineering, or a related technical field

About Yapamar:
Yapamar is a B2B SaaS platform for Marketing Mix Modeling.
We help companies accurately understand the true contribution of each marketing channel, account for external factors, and make better budget allocation decisions.

About the role:
As an Enterprise Account Executive, you'll own the full sales cycle from prospecting to closing.

What you'll do:
- Independently build and manage a B2B sales pipeline (EU market);
- Conduct outbound prospecting and connect with decision-makers;
- Run online product demos and sales presentations;
- Manage deals end-to-end — from first touch to payment (quarterly and annual contracts).

We'd love to hear from you if you:
- Have 1+ year of active B2B sales experience with significant exposure to SaaS, marketing, analytics, or AdTech;
- Have a basic understanding of key marketing metrics such as ROI, ROAS, CAC, LTV, and incrementality;
- Can independently identify and reach decision-makers or already have your own network of relevant contacts (you don’t wait for ready-made leads);
- Understand the full B2B sales process and can manage opportunities independently;
- Communicate confidently in English (both spoken and written).

What we offer:
- Fixed base salary ($700-$1k) + commission (including renewals);
- Fully remote work;
- Direct communication with the CEO and minimal bureaucracy;
- The opportunity to sell a modern product in the fast-growing marketing analytics space.

Solead Software is looking for an experienced React front-end developer to join our growing team to design and develop the next generation platform for information management industry. Our current task is to redesign and modernize one of the Web applications from user interaction standpoint, improving user workflows and replacing outdated ASP.NET MVC frontend with modern ReactJS user interface.

This Web application is one of the key elements of the existing large software platform to automate various business processes in information management domain. The platform is data centric with replicated and geographically distributed MS SQL environment. Various backend services and business operations are implemented in .NET technologies and exposed via APIs. Platform architecture includes a number of (micro-)services managed by Consul and used by other services and end-user applications.

Currently, Solead team consists of seven professionals tightly collaborating with remote teams in Europe and USA. Agile development process assumes regular (from daily to weekly, depending on the project) online teleconferences via Teams, daily code commits to Git, and weekly-to-monthly production releases. All development process is based on GitLab environment with AI assistants and very high attention to code quality and documentation.

Join our amazing team and work on a large-scale project utilizing best practices and approaches in software development industry. You’ll meet great people and software professionals who will share with you valuable knowledge and expertise. You’ll be creating real software for real users, and seeing how your products help them in daily work.

This is a full-time and long-term position in Lviv, Ukraine. We combine work in our modern and spacious office with work at home.

Technology Stack

• Frontend: React 19, TypeScript, TanStack Query (React Query), Tailwind CSS
• Backend: .NET 10, ASP.NET Core Web API, Entity Framework Core, RabbitMQ, JWT Bearer Authentication, SQL Server, Docker, Azure Cloud

• Tools: Consul, Swagger, GitLab, Visual Studio, Teams, MS Copilot / GitLab Duo

   

Duties and Responsibilities

• Design, implementation and maintenance of a new Web frontend in ReactJS framework
• Implementation of the provided UI/UX design in a modern, responsive and high-performance way
• Integration of the new frontend with already existing backend via multiple Web API endpoints
• Following well-established development practices, such as code review and documenting, code testing and merging, etc.
• Participation in Agile process, team meetings, technical brainstorming, peer reviews, etc.
• Regular communication to other team members, work progress/status reporting

• Proactive suggestions how to improve the code, UI/UX, business workflows, data structures, etc.

   

Skills and Qualifications

• B.Sc. or M.Sc. degree in computer science, applied math, or similar
• 5+ years of experience in Web frontend development, using React ecosystem
• Solid expertise in React, Redux, React Query, Tailwind CSS, Playwright, Material-UI and other related tools and libraries
• Strong HTML/CSS/JS/TS programming skills
• Working knowledge of .NET programming platform (C#)
• Expertise in cloud architecture and software integration patterns and techniques
• Git/GitHub/GitLab working experience
• Agile/Scrum knowledge and practice
• High attention to details, accuracy, analytical and troubleshooting skills
• Smartness, agility and ability for quick ramp-up
• Upper-intermediate English communication skills (B2+)

ZentixSoft is looking for a Senior Data Solutions Consultant / Solution Architect! 🚀

Format: Project-Based / Hourly Engagement (Remote). 

💡 Why ZentixSoft?

💸 Fair Compensation: Transparent hourly/project-based rates for expert consulting hours.

⚖️ Work-Life Balance: Flexible scheduling tailored around your primary availability.

🦾 Trust & Freedom: Pure professional autonomy with zero micromanagement and no time-trackers.

🎁 Culture & Community: A collaborative environment where your architectural decisions directly drive business outcomes.

🧩 Project & Role Overview:

You will support our technical and presales teams during the discovery and solution design phase of a complex product data management initiative (handling legacy data sources, supplier onboarding, taxonomy, attribute mapping, and multi-system synchronization).

 Discovery & Workshops: Participate in client-facing discovery sessions and technical workshops to unpack legacy architecture and business constraints.

 Architecture Design: Analyze product-data flows, identify systems of record, and distinguish between integration/ETL challenges versus semantic data-mapping issues.

 Roadmap & Strategy: Define realistic target architecture options, phased implementation roadmaps, and potential pilot use cases.

 PIM / MDM & AI Integration: Evaluate approaches for supplier data onboarding, taxonomy harmonization, and assess where AI/LLM automation adds real value vs. deterministic rules/governance.

 Proposal Support: Help formulate solution proposals, architecture diagrams, and technical recommendations for business and technical stakeholders.

🎓 Our Perfect Match (Requirements):

 Domain Experience: 7+ years of hands-on experience in data architecture, system integrations, and solution design.

 PIM / MDM / Product Data Expertise: Strong background in Product Information Management (PIM), Master Data Management (MDM), product taxonomy, attribute mapping, and supplier onboarding.

 Platform Exposure: Experience with platforms such as Akeneo, Salsify, Stibo Systems, Informatica, Contentserv, Pimcore, or inriver (or similar product catalog ecosystems).

 Technical Integration & Data Quality: Familiarity with ERP/PIM/e-commerce integrations, product data standards (e.g., BMEcat), data deduplication, golden-record concepts, and legacy SQL/Access environments.

 Modern Tech Evaluation: Understanding of AI/LLM-assisted data classification and automated mapping techniques.

 Consulting & Communication: Proven experience leading technical workshops with clients, with Fluent / Confident English for client-facing communication.

📍 Engagement Details:

⏳ Format: Project-based / Hourly consulting that can be easily combined with your full time occupation.

📍 Location: 100% Remote.

We look forward to reviewing your profile:

About us

We are a bootstrapped startup with big ambitions in the global media and entertainment industry. We're building a platform that connects creators around the world with audiences, powered by AI and video. We're a fast-moving team where everyone owns real outcomes, decisions happen quickly, and early hires help shape the company from day one.

The role

You'll build the brand from zero and own everything that puts it in front of viewers and creators. Public launch is roughly three months out, so this is a hands-on role: strategy in the morning, shipping in the afternoon.

What you'll do

• Define brand positioning, voice, and visual identity
• Own our social presence (TikTok, Instagram, YouTube, X and other): content calendar, community, launch campaigns
• Design the top-creator program: outreach, ambassador deals, spotlights, co-marketing, referral and affiliate mechanics
• Partner with AI video production course owners, AI studios, and creator educators on collaborations, co-marketing, and creator acquisition
• Build brand partnerships and sponsored integrations
• Work with the Head of Paid UA and the media buying team on paid acquisition. You set brand direction, creative angles, and priorities; the team runs the campaigns.
• Build a word-of-mouth loop (invites, sharing, watch-together) with Product
• Partner with the Head of Creator Account Management to turn creators' titles into marketing assets
• Own the launch marketing plan and budget

You'll thrive if you have

• 3+ years in consumer marketing (streaming, mobile apps, creator economy, or entertainment)
• Experience launching or growing a consumer brand or app
• A track record of creator/influencer partnerships and brand deals
• Comfort working alongside specialist teams such as paid UA and product tech
• Comfort operating with a small team and a lean budget
• Strong English and overlap with US hours

What we offer

Founding-team ownership and real influence on the brand. Fully remote, high autonomy, candid feedback.

Description

About Project:

Comprised of the Company’s international business units and various direct-to-consumer streaming services, Media & Entertainment Distribution department aligns technology, media distribution and advertising sales into a single business segment to create and deliver personalized entertainment experiences to consumers around the world. 

GL team will be concentrated on building AdTech platform for our customer.

About Company:

Leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. 

Requirements:

• Readiness to work till 12 AM Kyiv time, 11 PM Poland time
• 4+ years of developing and bolstering automated QA systems and associated test strategies;
• Experience working with business-critical customer-facing applications (user interfaces, APIs, and back-end services);
• Excellent communication skills with emphasis on writing detail-oriented documents and communications;
• Strong understanding of object-oriented programming concepts;
• Strong understanding of web UI and services automation testing;
• Strong experience with Python, BDD (behave);
• Knowledge in AWS, CI/CD;
• Experience with AQA reporting tools;
• Strong experience with web application testing tools (Selenium), API testing;
• Deal well with ambiguous/undefined problems. Ability to think abstractly. 
• A proactive approach to tasks.
   

Job responsibilities

• Responsible for designing and implementing build and test infrastructure, creating and enforcing. good engineering practices, and evaluating product quality for various external and/or internal products.
• Conduct research and create Proof of Concepts on new testing technologies/tools/concepts.
• Collecting TA metrics, statistics and reports.
• Design test strategies by analyzing and dissecting complex heavily integrated software systems.
• Develop and contribute to the automated testing efforts for the QA team.
• Design and build scalable, maintainable, and flexible automation test framework.
• Investigate the root cause of issues to assist with finding the most comprehensive and robust solutions.
• Collaborate closely with product, project, and development teams to identify and resolve technical, business, and process-related issues.

We are looking for a detail-oriented and highly responsible VIP Quality Control Manager to ensure exceptional service quality for our VIP Support Team. Your mission is to maintain the highest standards of communication, accuracy, and consistency, ensuring that every VIP player receives a world-class support experience.

The ideal candidate has a strong analytical mindset, excellent communication skills, deep understanding of quality assurance principles, and the ability to provide constructive, clear, and actionable feedback.

HOW YOU WILL MAKE AN IMPACT

1. Quality Evaluation

• Review and evaluate VIP Support interactions across all channels (chat, email, calls).
• Ensure accuracy, professionalism, and empathy in communication with high-value players.
• Score interactions based on internal QC standards and quality rubrics.

2. Feedback & Coaching

• Prepare detailed feedback for VIP Support Agents to help them improve communication, accuracy, and efficiency.
• Conduct brief coaching sessions when needed, focusing on service quality and best practices.

3. VIP Standards Control

• Ensure that all VIP communication meets the highest company standards and supports strong player relationships.
• Identify deviations and propose corrective actions to preserve the premium level of service.

4. Insights & Process Improvements

• Analyze recurring issues and service gaps within VIP Support.
• Propose improvements to scripts, workflows, guidelines, and processes that elevate service quality.

5. Dispute Handling

• Review disputes between agents and QC team members.
• Ensure fair, unbiased, and well-documented resolutions.

6. Reporting & Analytics

• Prepare weekly and monthly quality reports with insights and recommendations.
• Track accuracy trends, recurring mistakes, communication patterns, and success points.

7. Collaboration

• Work closely with the VIP Team Leads, QC Team Leads, and L&D to align on standards and share insights.
• Support improvements in coaching frameworks and training programs.
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 1.5+ years of experience in Quality Control, Customer Support QA, VIP support, or a related role.
• Strong understanding of VIP player expectations, communication style, and service standards.
• Excellent analytical skills and attention to detail.
• Strong written communication and feedback-giving skills.
• Experience with QA tools, scorecards, and reporting dashboards.
• Ability to stay objective and make fair, data-driven decisions.
• Ability to work independently and manage multiple tasks in a fast-paced environment.
   

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are looking for an experienced and data-driven Product Manager to join our team and lead the development and optimization of our website growth strategy. In this role, you will drive conversion, improve user journeys, lead data-driven experiments, and identify high-impact opportunities across the funnel. Working closely with marketing, product, design, SEO, and engineering teams, you will help turn user insights into measurable business growth while building a culture of continuous experimentation and performance improvement.

Responsibilities

• Develop and own the website growth strategy and roadmap, aligning initiatives with product and marketing goals
• Identify opportunities to increase conversion from visit to registration through analysis of user behavior and funnel performance
• Detect friction points in the registration flow and implement solutions to improve completion rates
• Plan, launch, and analyze continuous A/B tests and growth experiments to validate hypotheses and improve key metrics
• Optimize landing pages, onboarding flows, and overall user journeys to improve engagement and conversion
• Implement and monitor technical SEO improvements to increase organic visibility and site discoverability
• Improve page speed, site performance, and overall technical health of the website in collaboration with engineering teams
• Analyze behavioral data, user sessions, and funnel drop-offs to identify actionable insights
• Work closely with marketing, SEO, design, product, and engineering teams (to implement growth initiatives)
• Build a data-driven experimentation culture

Requirements

• 3+ years of experience as a Product Manager
• Experience working on web products or growth funnels
• Strong analytical and data-driven mindset
• Strong understanding of UI/UX principles and conversion-oriented design.
• Experience improving conversion funnels
• Experience running A/B tests or experimentation programs
• Understanding of SEO fundamentals
• Experience working with web analytics tools
• Ability to identify user behavior patterns and growth opportunities

• Strong ownership and ability to drive initiatives end-to-end

   

Will be a plus

• Experience in fintech, trading, or crypto
• Experience with high-traffic B2C websites
• Understanding of technical SEO
• Experience improving website performance and page speed 

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget

• Wellness budget (gym membership, sports gear and related expenses)

   

Join our team to realize your potential and grow together with JustMarkets!

Join Our Customer Operations Team! Only Ukrainian citizens currently residing in Ukraine!

We’re looking for people who are fast, focused, competitive, and disciplined.

We’re looking for people who are fast, focused, competitive, and disciplined.

Skills that are ideal for our work:

• speed
• focus
• pattern recognition
• consistency

• performance under pressure

   

This is a full-time, written Customer Operations role supporting Western / German companies, where your output is clearly measured and your results speak for themselves.

If you like measurable goals, improving your «stats,» and mastering systems - you’ll feel at home here.

What You’ll Do

1. Customer Operations (Written Support)

• Handle written customer support requests (questions about returns, shipping, refunds, and assistance with customer accounts)
• Work fast, accurately, and consistently
• Follow clear processes and instructions

• Resolve repetitive tasks efficiently - and get better at them over time

   

2. Performance & Focus

• Work in a results-driven environment with clear targets
• Stay focused for long periods without losing quality
• Treat your workday like a performance session - output matters

• Continuously optimize how you work to become faster and better

   

3. Quality & English Writing

• Write clear, professional responses in strong English
• Follow tone-of-voice and guidelines precisely

• Maintain quality even at high speed

   

We Want People Who

• ⚡ Are extremely fast on a computer
• 🏆 Enjoy competition and measurable goals
• 🧠 Can stay focused for long periods
• 🔁 Aren’t scared of repetitive tasks - you master them
• ✍️ Have very strong written English

• ⏱️ Are ready to work at least 40 hours per week

   

Your First Month (Onboarding Targets)

Transparency matters. These are your onboarding targets - designed to help you ramp up steadily:

• Week 1: ~50 closed tickets
• Week 2: ~100 closed tickets
• Week 3: ~150 closed tickets

• Week 4: ~188 closed tickets

   

The goal is progress, not perfection. Speed ​​and confidence will come as you learn the tools, workflows, and patterns.

You won’t be on your own:

• You’ll have daily support from a buddy (who's already hitting those targets)
• Your team lead will check in regularly and help remove blockers
• Questions are expected - especially in the first weeks

If you’re improving week over week, you’re on track!

What You Get

• 💰 Salary: €750 / month for the first month (with a performance-based review afterwards)
• 🏠 Fully remote work
• ⏳ Flexible working hours - plan your own schedule
• 🤝Fully paid vacation and sick leave
• 🤝 No micromanagement - results matter, not excuses
• 🚀 A real career in Customer Operations
• 📈 Fast growth for high performers

• 🌍 Experience working with Western / German companies

   

Sound like you? Then apply now!