Jobs at Djinni

8136
  • · 29 views · 2 applications · 2d

    Social Media Manager for the US wellness influencer (160k followers)

    Full Remote · Worldwide · 1 year of experience · Upper-Intermediate
    We are seeking a creative and skilled social media content creator to develop engaging posts, stories, and reels for our fitness account, which boasts 150k followers and well-established sales funnels. Current role is focuses on carousel posts and reels...

    We are seeking a creative and skilled social media content creator to develop engaging posts, stories, and reels for our fitness account, which boasts 150k followers and well-established sales funnels. 

    Current role is focuses on carousel posts and reels editing, with the opportunity to grow both financially and professionally. Expanding for the several projects. 

    📌 What I Need Help With:
    - Designing 15+ carousel posts per month (based on provided text and visual examples)
    - Editing short reels (basic cuts, captions, transitions, mobile tools like CapCut/VN are okay if the quality is clean)
    - Following my brand's aesthetic and adapting to feedback.
    - Currently this role is focused ONLY on content editing. No content strategy is required.

    📌 What You’ll Get:
    - Monthly fixed based salary + bonuses. Salary increase is entirely possible as we hand off additional account.
    - Performance bonuses for high-performing posts or reels
    - Long-term, consistent work with clear guidance and room to grow
    - Supportive communication and creative freedom within brand direction

    📌 Ideal Candidate:
    - Should have fair amount of time overlap with the client. Client is located in Pacific Time Zone. 
    - Has strong English skills. You understand tone and nuance, no ChatGPT or auto-translated content.
    - Understands Instagram trends (especially in wellness, feminine lifestyle, or fitness niches)
    - Proficient in tools like Canva, CapCut, VN, or other mobile-friendly editing apps
    - Has a clean, eye-catching style and attention to detail.
    - Designs clean posts with properly aligned text, no typos or grammatical errors.

    📌 Next Step:
    To apply please review this document: https://docs.google.com/spreadsheets/d/1B-qXGeYHx3aVg5TOocM67bTk6eL1BxXN16wAmbtbCTc/edit?usp=sharing
    and get back to me with your take of sample carousel post.

    You can find image library here:
    https://drive.google.com/drive/folders/1xJRhfbIQ3T2bVl8VmaPHNwEN9O6PuOl9?usp=share_link

    Please contact me when the test task is completed and send google links along with your message.

    More
  • · 54 views · 6 applications · 2d

    Data Engineer for Iris Finance

    Full Remote · Countries of Europe or Ukraine · 4 years of experience · Upper-Intermediate
    About Iris Finance Iris Finance is a venture-backed AI-powered platform built specifically for consumer brands. It connects to sources like banks, POS systems, and advertising platforms to deliver daily profit & loss snapshots, cash flow plans, and peer...

    About Iris Finance

    Iris Finance is a venture-backed AI-powered platform built specifically for consumer brands. It connects to sources like banks, POS systems, and advertising platforms to deliver daily profit & loss snapshots, cash flow plans, and peer benchmarking - all in real time. With integrations across finance, e‑commerce, and marketing tools, Iris provides the clarity and automation brands need to grow confidently 

     

    What You’ll Do

    • Build and maintain data pipelines and backend services in Python,, handling ingestion, transformation, validation, and storage.
    • Use dbt along with SQL to define models, write tests, document metrics, and orchestrate transformation logic in the data warehouse.
    • Architect and deploy scalable, reliable systems to support large volumes of financial data.
    • Deliver end-to-end data workflows: own schema design, ETL processing, monitoring, and error handling.
    • Make thoughtful architecture decisions to optimize for performance, maintainability, and security.
    • Work cross-functionally with product, engineering, analytics, and finance teams to translate business needs into data solutions.
    • Develop tooling and dashboards to monitor pipeline health, data quality, and system performance.
    • Mentor junior team members and promote strong engineering practices in testing, documentation, and deployment.

     

    What We’re Looking For

    • 4+ years of experience in data engineering or backend software engineering roles.
    • Proficiency in Python, with strong knowledge of data structures, orchestrators (dagster, airflow) and dbt.
    • Experience building and maintaining ELT pipelines, ingesting raw API data and converting it into clean, unified metrics.
    • Familiarity with ELT frameworks/tools like Airbyte, including connector setup and pipeline monitoring
    • Experience designing and optimizing data pipelines - ingesting, transforming, and validating data at scale.
    • Proven ability to work independently, owning major components with minimal supervision.
    • Solid database skills: SQL, data modeling, familiarity with both relational (e.g., Postgres) and NoSQL systems.
    • Experience deploying data solutions in cloud environments (e.g., AWS, GCP) and familiarity with containerization (Docker, Kubernetes).
    • Strong problem-solving, debugging, and monitoring practices - logs, metrics, tracing, alerting.
    • Excellent communication skills; ability to collaborate across teams and articulate technical decisions.
    • Work with data from a variety of integrations, including Shopify, Amazon, Facebook, TikTok, QuickBooks, Xero, NetSuite, and more - ensuring consistent and accurate ingestion across multiple platforms

     

    What We Offer

    • Competitive salary aligned with market standards, with annual salary reviews.
    • friendly, collaborative startup environment where you can drive impact in a mission-critical space for growing consumer brands.
    • High-growth opportunity - join early and help shape a cutting-edge product used by high-velocity, finance-driven companies.
    • Access to modern tech stack, including serverless/cloud-native solutions, event-driven pipelines, and experimentation with LLMs/AI for data validation.
    • Generous time off, flexible work arrangements, and commitment to work-life balance.
    More
  • · 588 views · 271 applications · 2d

    ReactJS developer

    Full Remote · Worldwide · Product · 2 years of experience · Intermediate
    Airbtics is hiring a freelance ReactJS developer to help us improve and implement new UX/UI components for our short-term rental analytics SaaS platform. We are an Airbnb data analytics company, bootstrapped SaaS with 5 people team. Key...

    Airbtics is hiring a freelance ReactJS developer to help us improve and implement new UX/UI components for our short-term rental analytics SaaS platform. We are an Airbnb data analytics company, bootstrapped SaaS with 5 people team. 

     

    🔧 Key Responsibilities

    - Ability to design Figma mockups 

    - Implementing high-quality ReactJS components

     

     

    ✅ Requirements

    • Strong experience with ReactJS (including hooks, component patterns)
    • Previous work on SaaS or data dashboards is a big plus
    • Ability to start immediately and work independently
    • Available for a 2-month contract, starting July 14th

     

     

    📍 Details

    • Freelance / Remote
    • 2-month contract (with potential for full-time hiring)
    • Immediate start preferred

     

     

    📩 How to Apply

    If you're available and interested, please reach out with:

    • Portfolio or recent project links
    • GitHub or code samples
    • Hourly or monthly rate
    More
  • · 57 views · 2 applications · 2d

    Creative and Design Focused Full Stack Developer (Shopify Specialist – React/JS Bonus)

    Full Remote · Worldwide · Product · 4 years of experience · Upper-Intermediate
    We’re looking for a smart, self-driven Full Stack Developer with a strong Shopify background to join our fast-moving, design-conscious team. We manage multiple Shopify stores and web apps and need someone who can own code maintenance, make thoughtful...

    We’re looking for a smart, self-driven Full Stack Developer with a strong Shopify background to join our fast-moving, design-conscious team. We manage multiple Shopify stores and web apps and need someone who can own code maintenance, make thoughtful improvements, and proactively push our digital presence forward.

     

    🔧 What You'll Do

    • Maintain and build features across several Shopify storefronts
    • Optimize site performance, layout, and user experience
    • Collaborate on custom themes, apps, and Shopify Plus setups
    • Improve our internal web applications (React/JavaScript/Node)
    • Occasionally touch Wordpress or Ai models (nice-to-have skills)
    • Submit complete, polished work – we value execution that feels finished

       

    ✅ You’re a Great Fit If You:

    • Have deep Shopify experience (Liquid, APIs, theme customization, etc.)
    • Know your way around React, JavaScript, HTML/CSS 
    • Have an eye for detail and design – pixel-perfect is your standard
    • Don’t wait to be told what to do – you suggest, build, and improve
    • Are organized, reliable, and value clean code and minimal back-and-forth
    • Know how to use Ai to its full ability to speed up workflow

     

    🌍 Bonus Points For:

    • Ukrainian applicants (preferred but not required)
    • WordPress knowledge
    • Ai Knowledge
    • Experience with third-party integrations or headless commerce

     

    🚀 How to Apply

    To be considered:

    1. Submit proof of your past work (live links or GitHub)
    2. Tell us when you're available to interview
    3. Include a Telegram handle or calendar booking link (Gmail/Calendly)

     

     

    We're reviewing candidates on a rolling basis and expect to fill this role in days, not weeks. If you’re motivated and ready to build, don’t wait.

    More
  • · 83 views · 14 applications · 2d

    Strong Junior Full Stack developer to $1000

    Full Remote · Countries of Europe or Ukraine · 2 years of experience · Upper-Intermediate
    We are looking for a strong junior full stack developer eager to grow while working on projects that power interactive 3D web experiences. You will work with React, Node.js, PostgreSQL, and AWS, building scalable, user-friendly applications for customers...

    We are looking for a strong junior full stack developer eager to grow while working on projects that power interactive 3D web experiences. You will work with React, Node.js, PostgreSQL, and AWS, building scalable, user-friendly applications for customers worldwide.

     

    You will collaborate with designers and product managers to deliver intuitive user interfaces and reliable backend services supporting real-time collaboration and 3D environments. The role also offers opportunities to learn and work with Three.js and WebGL, which is a plus but not required.

     

    Responsibilities

    • Develop and maintain scalable web applications using React and Node.js.

    • Work with PostgreSQL to design efficient data models and queries.

    • Deploy and manage services within AWS.

    • Translate product requirements into well-tested, maintainable features.

    • Write clean, documented, and maintainable code following best practices.

    • Participate in code reviews and team discussions to improve quality.

    • Learn and experiment with technologies to improve the user experience, including 3D rendering and immersive content.

     

    Requirements

    • At least 1 year of commercial experience with React and Node.js.

    • Experience with relational databases, preferably PostgreSQL.

    • Basic familiarity with cloud environments, preferably AWS.

    • English at B2 conversational level.

    • A degree in Computer Science or a related technical field, or current students in their final year.

    • Ability to work independently in a fast-paced startup environment.

     

    Process

    • Take-home test task (mandatory, no exceptions).

    • 30-minute HR interview.

    • Chat interview with the startup’s CTO.

     

    Our client is a fast-growing, well-funded Israeli SaaS startup transforming how organizations create and deliver interactive digital experiences. They help global clients convert physical spaces into immersive 3D environments, enabling virtual tours, online product showrooms, training simulations, and virtual events.

     

    Their mission is to make digital experiences as engaging and effective as physical interactions, leveraging advanced web technologies, scalable cloud infrastructure, and intuitive no-code tools to simplify how businesses connect with customers and teams online.

     

    Thousands of customers worldwide, including leading retailers, universities, museums, and enterprises, use their solutions to enhance customer engagement, drive sales, and improve operational efficiency.

     

    The company offers a collaborative, fast-paced environment where engineers work closely with product teams, take ownership of features, and see their work directly impact customers globally.

    More
  • · 13 views · 2 applications · 2d

    Middle Full-Stack Developer (Java+Angular)

    Full Remote · Ukraine · 4 years of experience · Upper-Intermediate
    Our Customer: Our client is a company working on enterprise software solutions in the retail domain. Required Experience and Skills: 4+ years of experience in software development; 3+ years of experience in Java; Experience with Jakarta EE or Java EE; 2+...

    Our Customer:
    Our client is a company working on enterprise software solutions in the retail domain.

    Required Experience and Skills:

    • 4+ years of experience in software development;
    • 3+ years of experience in Java;
    • Experience with Jakarta EE or Java EE;
    • 2+ years of experience in frontend development
    • 1+ years of experience with Angular;
    • Experience in building REST API;
    • Background in designing and building microservices;
    • Familiarity with containerization technologies such as Docker or Kubernetes;
    • Experience building integration layers between the UI and backend logic using Jakarta EE;
    • English — Upper-Intermediate or higher.

       

    Working Conditions:

    • Remote work;
    • 5-day working week, 8-hour working day, flexible schedule;
    • All public holidays are days off;
    • Vacation and sick leave are covered by the company.
    More
  • · 12 views · 1 application · 2d

    Senior Full-Stack Developer (Java+Angular)

    Full Remote · Ukraine · 8 years of experience · Upper-Intermediate
    Our Customer: Our client is a company working on enterprise software solutions in the retail domain. Required Experience and Skills: 8+ years of experience in software development; 5+ years of experience in Java Strong experience with Jakarta EE or Java...

    Our Customer:
    Our client is a company working on enterprise software solutions in the retail domain.

    Required Experience and Skills:

    • 8+ years of experience in software development;
    • 5+ years of experience in Java
    • Strong experience with Jakarta EE or Java EE;
    • 3+ years of experience in frontend development
    • 2+ years of experience with Angular;
    • Solid experience in building REST API;
    • Solid background in designing and building microservices;
    • Familiarity with containerization technologies such as Docker or Kubernetes;
    • Experience building integration layers between the UI and backend logic using Jakarta EE;
    • English — Upper-Intermediate or higher.

    Working Conditions:

    • Remote work;
    • 5-day working week, 8-hour working day, flexible schedule;
    • All public holidays are days off;
    • Vacation and sick leave are covered by the company.
    More
  • · 25 views · 4 applications · 2d

    Full-Stack Developer (Python + React)

    Full Remote · Ukraine · 3 years of experience · Upper-Intermediate
    Full-Stack Developer (Python + React) Requirements: 3+ years of commercial experience with Python 2+ years of experience with React Experience working with APIs, databases, and server-side technologies English level B2+ Nice to Have: Experience with AI,...

    🔹 Full-Stack Developer (Python + React)

    Requirements:

    • 3+ years of commercial experience with Python
    • 2+ years of experience with React
    • Experience working with APIs, databases, and server-side technologies
    • English level B2+

    Nice to Have:

    • Experience with AI, Docker, AWS (or other cloud services)
    • Understanding of DevOps and CI/CD processes

    Responsibilities:

    • Backend development using Python (API creation, database integration)
    • Frontend development with React
    • Collaborate with developers, QA engineers, and product managers
    • Write tests and refactor existing code

    We Offer:

    • Flexible work schedule
    • Competitive salary
    • Friendly team and modern tech stack
    • Opportunities for professional growth

      Recruitment Process:

    • Recruiter Interview
    • Test Task
    • Technical interview
    • Interview with CEO
    • Offer
    More
  • · 110 views · 11 applications · 2d

    Middle Python Developer (Backend)

    Full Remote · Ukraine · 2 years of experience · Upper-Intermediate
    Middle Python Developer (Backend) We are looking for an experienced Middle Backend Developer (Python) to join our long-term project. This is a great opportunity to work with a stable team and make a direct impact on product development using modern...

    🔹 Middle Python Developer (Backend)

     

    We are looking for an experienced Middle Backend Developer (Python) to join our long-term project. This is a great opportunity to work with a stable team and make a direct impact on product development using modern technologies.

     

    🔧 Responsibilities:

    • Develop and maintain backend logic for web applications
    • Build and integrate RESTful APIs
    • Work with PostgreSQL databases
    • Ensure proper processing of static and media files using WhiteNoise
    • Handle image manipulation tasks using Pillow
    • Participate in code reviews, refactoring, and optimization
    • Collaborate closely with the frontend developers and QA team

       

    ✅ Requirements:

    • 3+ years of commercial software development experience
    • Strong knowledge of Python and Django framework
    • Hands-on experience with Docker Compose and PostgreSQL
    • Experience with Pillow (image processing) and WhiteNoise (serving static files)
    • Ability to write clean, maintainable, and testable code
    • English level B1+ (Intermediate) — ability to communicate in a team and understand documentation

       

    ✨ We Offer:

    • Long-term cooperation and stable project environment
    • Flexible work schedule and remote work opportunities
    • Supportive team and open communication
    • Clear processes and modern stack

       

    🛠 Recruitment Process:

    1. Recruiter Interview
    2. Test Task 
    3. Technical Interview 
    4. Final Interview with CEO 
    5. Offer 

     

    More
  • · 14 views · 3 applications · 2d

    Middle Full-Stack Developer (Java+Angular)

    Full Remote · Ukraine · 4 years of experience · Upper-Intermediate
    Our Customer: Our client is a company working on enterprise software solutions in the retail domain. Required Experience and Skills: 4+ years of experience in software development; 3+ years of experience in Java; Experience with Jakarta EE or Java...

    Our Customer:
    Our client is a company working on enterprise software solutions in the retail domain.

    Required Experience and Skills:
     

    • 4+ years of experience in software development;
    • 3+ years of experience in Java;
    • Experience with Jakarta EE or Java EE;
    • 2+ years of experience in frontend development
    • 1+ years of experience with Angular;
    • Experience in building REST API;
    • Background in designing and building microservices;
    • Familiarity with containerization technologies such as Docker or Kubernetes;
    • Experience building integration layers between the UI and backend logic using Jakarta EE;
    • English — Upper-Intermediate or higher.

    Working Conditions:
     

    • Remote work;
    • 5-day working week, 8-hour working day, flexible schedule;
    • All public holidays are days off;
    • Vacation and sick leave are covered by the company.
    More
  • · 14 views · 1 application · 2d

    Senior Full-Stack Developer (Java+Angular)

    Full Remote · Ukraine · 8 years of experience · Upper-Intermediate
    Our Customer: Our client is a company working on enterprise software solutions in the retail domain. Required Experience and Skills: 8+ years of experience in software development; 5+ years of experience in Java Strong experience with Jakarta EE or...

    Our Customer:
    Our client is a company working on enterprise software solutions in the retail domain.

    Required Experience and Skills:
     

    • 8+ years of experience in software development;
    • 5+ years of experience in Java
    • Strong experience with Jakarta EE or Java EE;
    • 3+ years of experience in frontend development
    • 2+ years of experience with Angular;
    • Solid experience in building REST API;
    • Solid background in designing and building microservices;
    • Familiarity with containerization technologies such as Docker or Kubernetes;
    • Experience building integration layers between the UI and backend logic using Jakarta EE;
    • English — Upper-Intermediate or higher.

    Working Conditions:
     

    • Remote work;
    • 5-day working week, 8-hour working day, flexible schedule;
    • All public holidays are days off;
    • Vacation and sick leave are covered by the company.
    More
  • · 14 views · 1 application · 2d

    Middle Recruiter to $1000

    Full Remote · Ukraine · 2 years of experience · Upper-Intermediate
    An extraordinary Recruiting team is seeking a perfect match who shares our team’s and company’s values and methods. What do we think is the most important? Being a team player and working towards a common goal, being extremely honest with yourself, your...

    An extraordinary Recruiting team is seeking a perfect match who shares our team’s and company’s values and methods. What do we think is the most important? Being a team player and working towards a common goal, being extremely honest with yourself, your team, your colleagues, and your candidates, being ever creative and open to all new inventions, being easy-minded yet sharp-toothed.

    Requirements: 

    • 2+ years of proven experience in recruiting for an IT company or personnel agency working in the IT sphere.
    • Deep knowledge of the full lifecycle of the recruiting process.
    • Understanding of the software development lifecycle.
    • Being aware of current trends in the IT industry.
    • Excellent communication skills, written & verbal.
    • Brilliant organizational & presentation skills.
    • Proactive, result-oriented.
    • Ability to multitask and work under tight deadlines.
    • At least Upper-Intermediate English.
    • Willing to work in a team and truly be a part of a whole.

    Responsibilities:

    • Conducting full-cycle recruiting: sourcing, interviewing, and making offers
    • Conducting HR Interviews using various techniques (competencies, STAR, etc)
    • Proactively build and maintain a strong pipeline of qualified candidates.
    • Ensure an exceptional candidate experience by maintaining clear and timely communication and providing guidance throughout the recruitment process.
    • Partner closely with hiring managers to understand hiring needs.
    • Drive improvements in sourcing/recruitment processes, tools, and workflows.
    More
  • · 35 views · 4 applications · 2d

    Learning and Development Specialist

    Full Remote · Ukraine · Product · 2 years of experience · Upper-Intermediate
    BETER is a fast-moving product company (now there are 250+ of us, and over the past six months we have grown by 150+ people). Our main product is sports content. We create and distribute sports content based on real sports matches (we make 21k+ matches...

    BETER is a fast-moving product company (now there are 250+ of us, and over the past six months we have grown by 150+ people).

    Our main product is sports content. We create and distribute sports content based on real sports matches (we make 21k+ matches monthly) and analytical data. Our content is watched by 20+ million viewers in 150+ countries.

     

    Our current clients are the world’s most famous trading giants.

    We also write software for our needs — tools for organizing and managing tournaments, trading and streaming tools, CRM.

    Now we are looking for an experienced L&D Specialist to join our professional and innovative HR team.

     

    Responsibilities:

    • Design and implement learning programs that emphasize leadership, soft skills, technical competencies, and additional areas of development.
    • Evaluate organizational and individual learning needs using surveys, performance data, and stakeholder interviews.
    • Create engaging and effective training materials, including presentations, e-learning modules, handbooks, and guides.
    • Conduct in-person and virtual training sessions, workshops, and onboarding programs.
    • Manage and optimize learning platforms and tools such as LMS and knowledge bases.
    • Collaborate with department leaders to create role-specific development tracks and learning paths.
    • Assess the effectiveness of training programs by utilizing feedback, testing, and performance data.
    • Support talent development initiatives like mentoring, coaching, and career growth frameworks.
    • Stay updated on learning trends, technologies, and best practices to continually enhance L&D processes.

     

    Requirements:

    • More than 2 years of experience in L&D, training, or talent development.
    • Demonstrated expertise in designing and delivering training programs and materials.
    • Strong facilitation and presentation skills, both online and in person.
    • Proficiency in learning management systems (LMS) and digital learning tools.
    • Strong communication, organizational, and stakeholder management skills.
    • An analytical mindset with the capacity to assess program effectiveness and learning impact.

     

    Preferred Qualifications:

    • Experience with instructional design methodologies.

     

    We offer:

    • Ability to work remotely.
    • Competitive and timely payment for services.
    • Flexible work schedule.
    • Personal mentoring and coaching.
    • Team building and corporate events.
    • 100% paid sick leave.
    • 20 working days of paid vacation.
    • Paid child care leave.
    More
  • · 34 views · 7 applications · 2d

    Full Stack .NET+Angular Developer

    Worldwide · 3 years of experience · Upper-Intermediate
    Codebridge is looking for a talented Developer to join our team. You will be working on an AI-powered sales optimization platform that enhances sales performance through simulated practice calls, detailed call scoring, and seamless integration with...

    Codebridge is looking for a talented Developer to join our team. You will be working on an AI-powered sales optimization platform that enhances sales performance through simulated practice calls, detailed call scoring, and seamless integration with different CRM tools. 

     

    Technology stack: 

    .NET 6, Angular 12, EF Core, Microsoft SQL, TypeScript, HTML5/CSS, Docker, MassTransit 

     

    Requirements:  

    • At least 3+ years of experience in commercial software development  
    • Experience with .NET Core, EF Core 
    • Understanding of OOP, OOD, microservice architecture, design patterns 
    • Experience with SQL databases (Microsoft SQL is preferable) 
    • Deep knowledge of JavaScript, TypeScript, Angular 
    • Experience with Azure DevOps 
    • Experience with OpenAI or Microsoft Azure will be a huge benefit 
    • Upper-Intermediate level of English 
    • Being motivated to develop new functionality and write flawless code 

     

    Responsibilities: 

    • Produce clean, efficient code for building AI-powered sales optimization platform 
    • Ensure test driven development, perform unit testing 
    • Collaborate with the team of software engineers, designers and the client directly  

     

    We Offer: 

    • Collaborative Environment: Join a team that values collaboration, creativity, and mutual respect 
    • Career Growth: Performance reviews and constructive feedback 
    • Generous Time Off: 20 paid vacation days and 15 sick leave days annually, ensuring you have the time to recharge 
    • Professional Development: We support your growth by compensating for courses, certifications, and other educational opportunities 
    • Flexible Work Options: Work remotely from the comfort of your home or join us in our modern Kyiv office 
    More
  • · 54 views · 8 applications · 2d

    Customer Support Representative

    Full Remote · Ukraine · Upper-Intermediate
    We are looking for a Customer Support Specialist to provide excellent service across our editing, admission, design, and coding services. You will troubleshoot issues, respond to inquiries, and guide customers through order/form completion, account...

    We are looking for a Customer Support Specialist to provide excellent service across our editing, admission, design, and coding services. You will troubleshoot issues, respond to inquiries, and guide customers through order/form completion, account changes, etc. If you have strong communication, multitasking skills, and customer service experience, we'd like to hear from you.

     

    Requirements:

    • Excellent English (B2+), written and spoken;
    • Outstanding written and verbal communication prowess;
    • Willingness to work with people and help them with issues of varying complexity;
    • Ability to act in non-standard situations;
    • Highly organized individual;
    • Ability to divide your focus between multiple activities or tasks without compromising the quality of work in any of them.

     

    Responsibilities:

    • Communicate with customers via various live chat, phone, and email channels;
    • Process orders, forms, applications, and requests from customers;
    • Keep records of customer interactions, transactions, and feedback, as well as actions taken to resolve their issues;
    • Coordinate with the team to ensure customer satisfaction and provide follow-up services as required;
    • Participate in training sessions to broaden product knowledge and enhance customer service skills;
    • Attracting potential leads to our services.

     

    Would be a plus:

    • A background in customer support or call center operations;
    • Knowledge of work with G-suite (Google Workspace: Docs/Sheets/Disc);
    • Experience with any CRM/ATS.

     

    Working terms

    • Remote work;
    • The probation period is two months;
    • 2 non-fixed days off per week;
    • 5 work shifts per week: morning (8:00-16:00), day (14.00-22:00), and night (22:00-8:00);
    • Night shifts are mandatory (approximately two per week, six/seven per month) with an additional bonus.
    More
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