Jobs at Djinni

Requirements

• 2+ years of experience in affiliate marketing within iGaming, with a proven track record of scaling affiliate partnerships
• Deep understanding of key performance metrics (FD, RD, R2D, LTV, Churn)
• Advanced proficiency in analytics tools, including Tableau and affiliate platforms; experience with predictive modeling is a plus
• Experience independently representing an affiliate program at industry conferences; understanding of regulatory requirements across key GEOs
• Proven success cases where the candidate played a key role in achieving results
• Established personal network of Tier 2–3 affiliates and partners

Responsibilities

• Manage and grow key strategic partners and the most profitable affiliate accounts
• Acquire high-value partners and strategic traffic sources
• Conduct complex negotiations and establish customized partnership terms
• Perform in-depth traffic performance analysis and scale profitable traffic sources and campaigns
• Work with CPA, RevShare, and Hybrid models at an advanced level
• Lead anti-fraud efforts and handle non-standard or high-risk traffic sources
• Launch and develop new GEOs and acquisition channels
• Collaborate with large media buying teams and manage complex partnership cases
• Provide support and expertise to Middle and Junior Affiliate Managers on complex issues upon Team Lead request
• Demonstrate deep iGaming expertise and consistently achieve KPIs in high-pressure environments

Benefits

• An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Engineering and Architecture, Management, Operations, Marketing, etc;
• Great working atmosphere with passionate IT experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;
• Beautiful offices in Kyiv, Warsaw, Limassol, Yerevan – work with comfort and enjoy the opportunity to build a network of connections with IT professionals day by day;
• Laptop & all necessary equipment for work according to the holding standards;
• Paid vacations, personal event days, days off;
• Paid sick leave;
• Medical insurance;
• Referral program: enjoy cooperation with your colleagues and get a bonus;
• Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy;
• Free internal English courses;
• Multiple internal activities;
• Company events, team buildings.

Job Description

Required Experience

• 5 years of experience in software quality assurance, including functional and automation testing.
• Experience testing data-intensive systems and backend services.
• Hands-on experience with database testing (DB2, PostgreSQL, or similar) using SQL.
• Experience with test automation frameworks (Selenium, Cypress, or equivalent).
• Experience with Python
• Experience with API testing tools (Thunder Client, REST clients, or equivalent).
• Experience with CI/CD pipelines and Agile development methodologies.
• Bachelor's Degree in Computer Science, Information Technology, or related field — or equivalent work experience.

Preferred Experience

• Experience testing batch processing, ingestion pipelines, or distributed systems.
• Familiarity with copyright systems and data standards in the music industry (e.g., CWR, ISWC, IPI) is a significant plus.
• Experience with Azure DevOps for work tracking and pipeline integration.
• Familiarity with basic performance testing concepts is a plus, particularly against Java-based systems.
• Familiarity with DataDog for log monitoring and observability is a plus.
• Familiarity with Linux-based systems and command-line operations is a plus.
• Familiarity with Azure Portal and cloud resource management is a definite plus.
• Familiarity with AI as an augmentative tool for test case generation, documentation, and productivity is a plus.

Skills & Abilities

• Strong analytical and problem-solving skills with attention to detail.
• Ability to validate complex data transformations and multi-system workflows.
• Clear communication skills across technical and non-technical stakeholders.
• Ability to work independently and manage workload across multiple concurrent projects.
• Comfortable operating in a fast-paced, Agile delivery environment.

Job Responsibilities

Functional Testing

• Develop, coordinate, and execute end-to-end functional testing for core platform workflows including ingestion, parsing, transformation, and storage.
• Validate data integrity and correctness across DB2, PostgreSQL, and downstream processing pipelines.
• Create and maintain detailed test plans, test cases, and test data for functional, regression, and integration testing.
• Perform API testing and validation for services supporting data ingestion, matching, and processing workflows.
• Execute regression and smoke tests across assigned platforms for each release cycle.
• Identify, document, and manage defects using enterprise bug tracking tools (Azure DevOps / Jira).

Automation & Technical

• Develop and maintain automated test suites using Selenium, Cypress, or equivalent frameworks.
• Integrate automated tests into CI/CD pipelines (Azure DevOps preferred).
• Validate complex data-driven workflows including parsing, normalization, and transformation logic.
• Perform database validation testing using SQL across DB2 and relational systems.
• Support testing of distributed and batch processing systems including ingestion pipelines, parsers, and matching engines.

Collaboration & Process

• Collaborate with developers and architects to define acceptance criteria and testability requirements.
• Participate in Agile ceremonies: sprint planning, backlog grooming, and retrospectives.
• Provide clear and consistent status reporting on testing progress, risks, and quality metrics.
• Follow and contribute to QA standards, frameworks, and methodologies established by the team.

Middle+ Retention / CRM Manager (iGaming)

Employment: Full-time

Salary: $2,000–3,000 (depending on interview results and experience)

Probation Period: 1 month

Responsibilities

Develop and execute player retention strategies across the entire customer lifecycle (onboarding, activation, retention, reactivation, and anti-churn).

Build, launch, and optimize CRM campaigns across Push, In-App, Email, SMS, and Notification Center channels, including automated lifecycle and trigger-based communications.

Design and optimize bonus mechanics, including deposit bonuses, Free Spins, Free Bets, Cashback, missions, and tournaments.

Segment the player base and personalize communications and promotional offers.

Plan, execute, and analyze A/B tests to improve CRM performance.

Monitor and optimize key performance metrics, including Retention, Churn, LTV, ARPU, Reactivation Rate, Bonus ROI, and GGR uplift.

Collaborate with Product and Engineering teams to define and improve in-house CRM functionality.

Work closely with Product, Development, Anti-Fraud, and VIP teams.

Prepare regular performance reports and CRM analytics.

Requirements

2–3+ years of experience in CRM/Retention within iGaming, Sports Betting, or other high-frequency consumer products with transactional monetization.

Hands-on experience designing bonus strategies and lifecycle marketing campaigns.

Strong data-driven mindset with experience in customer segmentation, cohort analysis, funnel analysis, and A/B testing.

Experience working with CRM and marketing automation platforms, including in-house solutions.

Strong understanding of retention and monetization metrics, including Retention, LTV, Churn, and Bonus ROI.

English proficiency at a working level.

Nice to Have

Experience with in-house CRM development and writing technical requirements for engineering teams.

Experience with PostHog or similar product analytics platforms.

Basic SQL skills.

Experience in crypto casino and multi-GEO products.

Understanding of gamification mechanics, VIP programs, and Responsible Gambling principles.

Experience with fast/live games (e.g., Crash) alongside traditional slot products.

What We Offer

Full-time employment.

Competitive salary of $2,000–3,000, based on experience and interview results.

1-month probation period.

Middle+ Back-End Developer (Slots)

Employment: Full-time

Salary: $2,800–3,500 net (depending on interview results and experience)

Probation Period: 1 month

Tech Stack

Node.js · TypeScript · Fastify · PostgreSQL · WebSocket/Socket.IO · Firebase Auth · Provably Fair (HMAC-SHA256) · BigInt · Docker

Responsibilities

Design and develop the game engine using Node.js, TypeScript, and Fastify, including round state machines, outcome taxonomy, autoplay, and bet cancellation.

Implement Provably Fair mechanics (HMAC-SHA256) with server-side generation and verification, as well as precise financial calculations using BigInt.

Develop and maintain the wallet and transaction system, including multi-currency support, deposits, withdrawals, idempotency, and balance consistency.

Build platform features such as KYC, VIP levels, affiliate programs, leaderboards, and notifications.

Integrate external betting APIs, implement real-time communication using WebSocket/Socket.IO, and maintain authentication via Firebase.

Design and optimize PostgreSQL databases, work with Docker/Docker Compose, and ensure critical business logic is covered by automated tests.

Participate in code reviews and contribute to maintaining high standards of code quality, performance, and security.

Requirements

3+ years of back-end development experience with Node.js and TypeScript.

Strong knowledge of Fastify or Express.

Experience designing transactional systems, including balances, payment processing, idempotency, and PostgreSQL.

Solid understanding of deterministic computations, state machines, and precise financial calculations using BigInt or decimal-based arithmetic.

Experience integrating third-party APIs and building real-time applications.

Ability to work independently, write tests, conduct code reviews, and follow secure development practices.

Experience in iGaming/casino development, including Provably Fair algorithms (HMAC-SHA256) and RNG mechanics.

Nice to Have

Experience with Firebase Authentication (including 2FA/TOTP).

Experience implementing KYC/AML processes.

Experience with VIP and affiliate systems.

Familiarity with regulated betting platforms.

Experience building high-load financial or transactional systems.

What We Offer

Full-time employment.

Competitive salary of $2,800–3,500 net, based on experience and interview results.

1-month probation period.

Middle+ Full-Stack Developer (Slots)

Employment: Full-time

Salary: $2,600–3,500 net (depending on interview results and experience)

Probation Period: 1 month

Tech Stack

Next.js 16 · React 18 · TypeScript · Zustand · React Query · Tailwind CSS v4 · Framer Motion · Node.js · Fastify · WebSocket/Socket.IO · Firebase Auth · Docker

Responsibilities

Develop and maintain the client application using Next.js 16, React, and TypeScript.

Build engaging game interfaces using Zustand, TanStack React Query, Tailwind CSS v4, and Framer Motion, with a strong focus on responsive, mobile-first UX.

Implement game animations, sound effects, character states, and multilingual (i18n) support.

Develop server-side game logic with Node.js, TypeScript, and Fastify, including game rounds, autoplay (take-profit/stop-loss), bet cancellation, and the Provably Fair verification page.

Integrate external betting APIs, including token refresh mechanisms and fault-tolerant communication.

Implement real-time functionality using WebSocket/Socket.IO.

Maintain shared type definitions between frontend and backend.

Work with Docker/Docker Compose to manage the development environment.

Participate in code reviews and contribute to maintaining high standards of code quality, performance, and security.

Requirements

3+ years of experience with TypeScript, including strong frontend expertise in React and Next.js, and backend development with Node.js.

Experience with modern state management solutions such as Zustand or Redux.

Experience with data-fetching libraries such as TanStack React Query.

Strong knowledge of Tailwind CSS and modern CSS practices.

Solid understanding of UX principles, responsive design, and UI animations (Framer Motion or similar).

Experience integrating third-party APIs, authentication, token management, and real-time communication.

Ability to work independently, write clean, maintainable code, and follow Git workflows.

Experience in iGaming, online casino, or crash games, including knowledge of Provably Fair (HMAC-SHA256).

Nice to Have

Experience with Firebase Authentication (Google Sign-In, Phone Authentication, 2FA/TOTP).

Experience with internationalization (i18n).

Experience implementing procedural animations or audio.

Experience with precise financial calculations (BigInt).

Understanding of deterministic game state machines.

What We Offer

Full-time employment.

Competitive salary of $2,600–3,500 net, based on experience and interview results.

1-month probation period.

Middle+ Back-End Developer (CCTV)

Employment: Full-time

Salary: $2,900–3,500 net (depending on interview results and experience)

Probation Period: 1 month

Tech Stack

Node.js · TypeScript · Express 5 · PostgreSQL · Prisma · Redis · Kafka/KafkaJS · ClickHouse · WebSocket/Socket.IO · PostHog · Pino · Vitest · Docker

Responsibilities

Design, develop, and maintain the betting engine using Node.js, TypeScript, and Express 5, including round lifecycle management, outcome calculation, payouts, and idempotent transaction handling.

Build and optimize the real-time communication layer using WebSocket/Socket.IO with synchronized broadcast delays, bet-lock mechanisms, and front-running protection.

Develop event-driven pipelines with Kafka/KafkaJS and build analytical and anti-fraud data flows using ClickHouse.

Integrate HLS (.m3u8) video stream parsing and computer vision services, and implement Provably Fair (commit-reveal) mechanisms.

Work with PostgreSQL/Prisma and Redis for data storage, caching, round state management, and rate limiting.

Implement observability and monitoring using PostHog and Pino.

Ensure system reliability through automated testing (Vitest), Docker-based containerization, and resilient feed handling, including failover and automatic void logic.

Participate in code reviews and contribute to maintaining high standards of code quality, performance, and security.

Requirements

3+ years of back-end development experience with Node.js and TypeScript.

Hands-on experience building high-load, real-time services using WebSocket technologies.

Strong knowledge of PostgreSQL and Redis, including transactions, idempotency, concurrency, and consistency.

Experience with message brokers such as Kafka or similar event-streaming platforms.

Solid understanding of service reliability, logging, monitoring, testing, and fault tolerance.

Previous experience in the iGaming or Sports Betting industry.

Nice to Have

Experience with ClickHouse or other analytical/column-oriented databases.

Experience implementing anti-fraud systems.

Experience working with HLS/RTMP video streaming.

Familiarity with computer vision technologies.

Knowledge of Provably Fair concepts and cryptographic mechanisms (HMAC).

What We Offer

Full-time employment.

Competitive salary of $2,900–3,500 net, based on experience and interview results.

1-month probation period.

Middle+ Full-Stack Developer

Employment: Full-time

Salary: $2,500–3,200 net (depending on interview results and experience)

Probation Period: 1 month

Tech Stack

Backend: Node.js · TypeScript · Express 5 · PostgreSQL · Prisma · Redis · WebSocket/Socket.IO · Kafka · ClickHouse · PostHog · Pino · Vitest · Docker

Frontend (Mobile-First): React · TypeScript · Next.js · Zustand · TanStack React Query · Tailwind CSS · Socket.IO Client

Responsibilities

Develop and maintain a mobile-first gaming interface, including a live player, one-tap betting and cash-out functionality, and real-time rendering of rounds and multipliers.

Build real-time client-server communication using WebSocket/Socket.IO, including round synchronization, leaderboards, and lobby chat.

Develop backend services with Node.js, TypeScript, and Express 5, including the betting engine, outcome processing, and bet history.

Design and maintain REST and WebSocket APIs.

Work with PostgreSQL (via Prisma) and Redis for data storage, caching, and state synchronization.

Write and maintain automated tests using Vitest, participate in code reviews, and manage local development environments with Docker Compose.

Collaborate with cross-functional teams to deliver a production-ready prototype and beta version of gaming products.

Requirements

3+ years of commercial development experience with TypeScript, including Node.js on the backend and React on the frontend.

Strong experience with real-time technologies (WebSocket/Socket.IO), including state synchronization, latency handling, and reconnection strategies.

Solid knowledge of PostgreSQL (Prisma or another ORM preferred) and Redis.

Experience designing REST and WebSocket APIs.

Understanding of performance optimization and responsive, mobile-first development.

Experience writing automated tests (Vitest/Jest), following Git workflows, and independently delivering Middle+ level tasks.

Previous experience in iGaming, Sports Betting, gaming mechanics, or Provably Fair systems.

Nice to Have

Experience with Kafka/KafkaJS and ClickHouse.

Familiarity with HLS (.m3u8) video streaming or computer vision technologies.

Experience building Progressive Web Apps (PWA).

Experience with high-load, real-time distributed systems.

What We Offer

Full-time employment.

Competitive salary of $2,500–3,200 net, based on experience and interview results.

1-month probation period.

We are looking for a proactive Retention Manager with proven experience in the UK GEO to take ownership of our user lifecycle strategy. If you know how to turn a "new user" into a "loyal player" using data, smart segmentation, and AI — we want to meet you.

📍 The Role

• Market Ownership: You will take ownership of the player lifecycle specifically for the UK market, ensuring our users stay engaged, active, and loyal.
• Localized Campaigns: Create and execute multi-channel campaigns (Email, SMS, In-App, Web Push) tailored to the British audience.
• Journey Building: Design automated workflows covering Onboarding, Activation, and Reactivation stages.
• Segmentation: Utilize RFM analysis and behavioral data to target the right players in the UK market with the right message.
• Optimization: Run A/B tests to boost Open Rates, CTR, and Conversion.
• Innovation: Actively use AI tools to generate content, build logic, and streamline workflows.

🛠 Tech Stack

• Experience with Customer.io, Smartico, Fasttrack, or Optimove is a strong advantage.

👤 About You

• Experience: 1.5–3 years in CRM / Retention Marketing.
• GEO Expertise: Practical experience and a deep understanding of the UK market (UK GEO) is essential.
• Industry: Experience in iGaming or digital products is highly preferred.
• Skills: Strong grasp of lifecycle marketing, segmentation, and copywriting.
• Mindset: Analytical approach to data and a creative approach to problem-solving.
• Tech-savvy: You are comfortable using AI for automation and content generation.

⭐️ We Offer

• Format: Remote work, 5/2 schedule.
• Payments: In USDT.
• Remuneration: Competitive salary + bonuses based on the results of the department you build.
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.

Do you have a strong Senior AWS DevOps/ Infrastructure Engineer background, passion for problem-solving, and want to join one of the largest tech companies in the Nordics? Then this is the role for you!

We are looking for a Senior AWS DevOps/ Infrastructure Engineer to join Tieto Tech Consulting and work with our customer - a global engineering company that develops advanced solutions in bearings, sealing, and lubrication systems, helping industries improve the reliability, efficiency, and performance of rotating equipment.

In this role, you will be responsible for supporting, maintaining, and continuously improving both cloud-based and on-premises infrastructure, Microsoft services, monitoring solutions, automation, and operational processes. 

The position initially includes operational support responsibilities to ensure a smooth transition and gain a solid understanding of the existing environment. Over time, the support workload is expected to decrease significantly, with the primary focus shifting toward designing, implementing, and maintaining new infrastructure solutions, improving automation, and driving continuous platform enhancements.
The role requires hands-on experience with AWS, Microsoft administration, Remote Desktop Services, and a basic understanding of DevOps tools and automation.
Preferred candidate locations (due to project specifics): Kyiv, Lviv, or other cities in Western Ukraine.

Responsibilities

• Support and maintain AWS-based infrastructure and related services
• Administer Microsoft infrastructure components, including Active Directory and Domain Controllers
• Support Microsoft RDS – Remote Desktop Services
• Monitor infrastructure, applications, and services to ensure availability and performance
• Troubleshoot infrastructure, server, and application-related issues
• Participate in incident resolution, root cause analysis, and preventive actions
• Support automation of routine operational tasks using scripting tools
• Work with monitoring and alerting platforms to detect and resolve issues proactively
• Collaborate with infrastructure, DevOps, security, and application teams
• Document configurations, operational procedures, and troubleshooting steps

Requirements

• Strong background in outsourcing or outstaffing companies, with experience delivering services to external clients
• 5+ experience with AWS and DevOps tools (Terraform, Git, Kubernetes)
• Experience with Microsoft RDS – Remote Desktop Services
• Experience with Microsoft administration, including: Active Directory, Domain Controllers
• Understanding of infrastructure support and incident troubleshooting
• Good communication skills and ability to work in a shared team environment

Will be an advantage

• SQL & Databases (RDS, Basic SQL and database understanding)
• Monitoring & Alerting (Datadog, Grafana)
• Scripting & Automation (Bash, Python)

We are looking for an experienced Lead/Senior .NET Engineer to join a long-term modernization initiative focused on transforming a large-scale enterprise platform from .NET Framework 4.8 to .NET 10. This is a hands-on engineering role where you'll work on modernizing backend architecture, migrating legacy components, improving code quality, and preparing the platform for cloud-native deployment on AWS. You'll collaborate with experienced engineers in an Agile environment while helping shape the future architecture of a mission-critical system.

Responsibilities: 

• Drive the migration of a large enterprise application from .NET Framework 4.8 to .NET 10.
• Modernize backend services and replace legacy Windows-specific dependencies with cross-platform solutions.
• Migrate a large Entity Framework 6 data model to EF Core 8, one bounded context at a time.
• Refactor legacy code following modern architecture principles and best engineering practices.
• Improve automated testing by introducing unit test coverage and quality gates.
• Collaborate with DevOps engineers on containerization, Docker configuration, and AWS deployment.
• Participate in architecture discussions, code reviews, technical planning, and Agile ceremonies.

Requirements:

• 5+ years of commercial experience with C#/.NET backend development.
• Strong expertise with ASP.NET, ASP.NET Core, and modern .NET.
• Proven commercial experience migrating applications from .NET Framework to .NET Core / .NET 8+.
• Strong experience with Entity Framework Core.
• Good understanding of DDD, CQRS, and layered architecture.
• Experience building containerized applications using Docker.
• Solid knowledge of xUnit, Moq, and automated testing practices.
• Experience deploying .NET applications to AWS ECS/Fargate and working with ECR.
• Experience with RabbitMQ, MassTransit, or similar messaging technologies.
• Experience with Hangfire or other background job processing frameworks.
• Strong Git workflow and experience working in Agile teams.

Nice to have:

• Experience designing and maintaining CI/CD pipelines.
• Familiarity with Angular applications or micro-frontend architecture.
• Experience implementing automated code coverage in CI.
• Knowledge of performance optimization and scalable distributed systems.

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

We are a data-driven company and we want our processes to be automated, transparent, and scalable. To achieve this, we are implementing Odoo ERP and are looking for an experienced ERP Implementation Specialist to own this transformation.

Key Responsibilities

Phase 1 – Finance Automation

• Analyze and map existing financial processes.
• Gather and document business requirements.
• Design the future-state process architecture in Odoo.
• Configure and implement Odoo Finance modules.
• Automate:
  • Budget planning
  • Management accounting
  • Payment approval workflows
  • Cash flow management
  • Invoicing and payments
  • Financial reporting
  • Document management
• Integrate Odoo with banking systems, CRM, and other internal platforms.
• Plan and execute data migration.
• Perform system testing and quality assurance.
• Train end users and key stakeholders.
• Lead the go-live and post-launch stabilization.

Phase 2 – Company-wide ERP Rollout

Following the successful implementation of the Finance module, you will lead the expansion of Odoo across the organization by automating:

• HR processes
• Recruitment
• Procurement
• Sales
• Marketing
• Project management
• Document management
• KPI dashboards and business analytics
• Additional Odoo modules
• Continuous ERP optimization and development

Requirements

Required Experience

• Proven experience leading end-to-end Odoo ERP implementations.
• Strong background in Finance module implementation.
• Solid understanding of financial and management accounting.
• Experience analyzing, designing, and optimizing business processes.
• Experience managing ERP implementation projects.
• Deep understanding of Odoo architecture and best practices.

What We're Looking For

We are looking for someone who:

• Thinks systematically and strategically.
• Can transform complex and manual processes into efficient automated workflows.
• Is business-oriented, not just technically focused.
• Takes ownership and works independently.
• Delivers projects from concept to successful production launch.

🚀 We're Hiring: Senior Full Stack Engineer (.NET + React)

Looking for your next challenge? We're searching for a Senior Full Stack Engineer to join an innovative FinTech company.


What you'll do:
Develop scalable full-stack applications using .NET/C# and React
Build and integrate RESTful APIs
Collaborate with Product, QA, UX/UI, and Engineering teams
Participate in architecture and technical design decisions
Optimize application performance, scalability, and security
Work with Docker, CI/CD pipelines, and deployment processes
Review code and mentor junior developers
What we're looking for:

✔️ 5+ years of full-stack development experience
✔️ Strong expertise in .NET / C#
✔️ Strong experience with React and JavaScript/TypeScript
✔️ Experience with REST APIs and SQL databases
✔️ Hands-on experience with Docker, Git, and CI/CD workflows
✔️ Strong understanding of software architecture and OOP principles
✔️ Good English communication skills

Our requirements: 

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time) 

• Confident PC user with solid knowledge of Microsoft Windows 

• Technical background or strong interest in exploring software and hardware products 

• Strong organizational, training, and time-management skills 

• Excellent communication and active listening abilities 

• Understanding of conflict resolution 

• Empathy, positive attitude and self-control 

Nice to Have: 

• Previous experience in customer or technical support 

• IT education or relevant technical background 

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary: 

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities: 

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products 

• Identify, analyze, and troubleshoot technical issues and provide effective solutions 

• Respond to support queries via phone, chat, and email 

• Assist customers with software and hardware configurations, billing, and merchant services–related requests 

• Maintain clear and detailed documentation of all service inquiries. 

About US:

Headquartered in New York City, USA, B2B Soft is an established leader in the development, implementation, and support of retail management systems (RMS) designed for the wireless retail industry. With over 20 years in business, we have built a best-in-class point of sale (POS) solution recognized by major telecom operators and serving customers across North America. 

As a true product organization, we work seamlessly with clients to ensure that the evolution of the platform is always in sync with their business needs, with a solid infrastructure behind it.  

A client’s success is our priority. Innovation is our tool. We care about customers by going above and beyond in intellect and effort. We are honest and curious. And we are agile, applying our knowledge and skills to best serve our clients and partners. Here, you will work with advanced products, be part of an open and transparent culture, learn both IT and business and advance quickly. 

Compensation/Benefits: 

Our culture is a collaborative, hands-on community where all voices are welcome at the table and existing associates’ welcome new employees with open arms. We are in an exciting phase of accelerated growth, and we welcome motivated individuals keen to hit the ground running. We also offer career and proficiency development plans and free English courses with native speakers. 

Our requirements: 

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time) 

• Confident PC user with solid knowledge of Microsoft Windows 

• Technical background or strong interest in exploring software and hardware products 

• Strong organizational, training, and time-management skills 

• Excellent communication and active listening abilities 

• Understanding of conflict resolution 

• Empathy, positive attitude and self-control 

Nice to Have: 

• Previous experience in customer or technical support 

• IT education or relevant technical background 

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary: 

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities: 

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products 

• Identify, analyze, and troubleshoot technical issues and provide effective solutions 

• Respond to support queries via phone, chat, and email 

• Assist customers with software and hardware configurations, billing, and merchant services–related requests 

• Maintain clear and detailed documentation of all service inquiries. 

About US:

Headquartered in New York City, USA, B2B Soft is an established leader in the development, implementation, and support of retail management systems (RMS) designed for the wireless retail industry. With over 20 years in business, we have built a best-in-class point of sale (POS) solution recognized by major telecom operators and serving customers across North America. 

As a true product organization, we work seamlessly with clients to ensure that the evolution of the platform is always in sync with their business needs, with a solid infrastructure behind it.  

A client’s success is our priority. Innovation is our tool. We care about customers by going above and beyond in intellect and effort. We are honest and curious. And we are agile, applying our knowledge and skills to best serve our clients and partners. Here, you will work with advanced products, be part of an open and transparent culture, learn both IT and business and advance quickly. 

Compensation/Benefits: 

Our culture is a collaborative, hands-on community where all voices are welcome at the table and existing associates’ welcome new employees with open arms. We are in an exciting phase of accelerated growth, and we welcome motivated individuals keen to hit the ground running. We also offer career and proficiency development plans and free English courses with native speakers. 

We’re looking for an FPGA Engineer to help our client (Miltech) to build state-of-the-art radio communication systems for UAVs. You’ll work alongside an exceptional team of engineers, developing innovative, high-performance solutions from the ground up. 
 
Responsibilities: 

• RTL development using VHDL / Verilog 
• Integration with RF transceivers such as Analog Devices AD9371 / ADRV900x and high-speed ADC/DACs 
• Design and optimization of DSP blocks (filtering, synchronization, modulation/demodulation, protocol logic) 
• Work with high-speed interfaces (AXI, LVDS, JESD — where applicable) 
• Full FPGA development lifecycle: 
• System architecture and design 
• Simulation and verification 
• Timing analysis and closure 
• Hardware bring-up and board debugging 
• Resource and performance optimization 
• Close collaboration with RF, HW and embedded teams 

Skills & Experience: 

• 5+ years of experience as an FPGA Engineer (or equivalent role). 
• Strong hands-on experience with SDR architectures 
• Deep understanding of I/Q signal chains, clocking, synchronization, RF impairments, and system constraints 
• Proven experience bringing up custom boards from first power-on to stable field operation 
• Proven ability to troubleshoot and debug complex technical issues. 
• Knowledge of electronics and ability to read circuit schematics. 
• English proficiency at B1 level or higher. 

Nice to Have: 

• Experience with cryptography and cybersecurity concepts. 
• Knowledge of network communication protocols (TCP/IP, UDP, RTP). 
• Experience in defense or dual-use systems 
• Experience with field testing of RF communication systems 

We Offer: 

• Official employment in accordance with Ukrainian labor law. 
• Military service deferment.  
• Modern working equipment (MacBook or other preferred hardware). 
• Flexible working hours and a possibility of partly remote work. 
• Regular performance reviews to support your professional growth. 
• 24 working days of paid vacation annually. 
• Paid sick leaves. 
• English language classes. 
• Compensation for educational and training programs. 
• Team buildings and corporate events in a friendly and collaborative environment.