Jobs at Djinni

About the role

We are hiring a smart, proactive operations/admin specialist to support day-to-day execution and ensure fast turnaround across markets. You will handle administrative tasks, documentation, coordination, and operational follow-ups across teams and partners.

Key responsibilities

• Prepare and submit documentation to partners, vendors, banks, and service providers.
• Coordinate operational requests across internal teams (tech, design, support, compliance).
• Track tasks, deadlines, approvals and follow-ups; keep workflows moving.
• Support client onboarding coordination and basic customer support escalations.
• Maintain internal records, checklists, and process documentation.
• Schedule calls, manage communications, and ensure timely responses during US business hours.
  
   

Ideal candidate profile

• 2+ years experience in administration / operations / executive assistance.
• Strong English (written + spoken), highly organized, detail-oriented.
• Fast learner with high ownership: can figure things out independently.
• Experience in fintech/crypto is a plus (but not mandatory if you learn quickly).
• Comfortable working across time zones and managing multiple priorities.

Work conditions 

09 00-18 00 per New York Time zone

Fully remote

Compensation

Market-based. Target range discussed: $1,500–$2,000/month (depending on experience and scope).

We're looking for a talented ML Engineer with a strong background in Natural Language Processing, Large Language Models (LLMs), and fine-tuning on client-specific data.

This is an opportunity to work on cutting-edge AI solutions that combine real-world client needs with custom-tuned large language models.

Requirements: 

Experience with LLM fine-tuning and prompt engineering

Hands-on skills in PyTorch and/or TensorFlow

Experience working with LangChain and NLP model chaining/composition

Ability to preprocess and normalize raw text data effectively

Familiarity with deploying models in real-world applications

Solid understanding of vector stores, embeddings, and inference optimizations

Responsibility: 

Fine-tune and adapt LLMs (GPT, LLaMA, etc.) on domain-specific datasets
Prepare, clean, normalize and structure client-provided text data for training

Build scalable, production-ready NLP pipelines using PyTorch and/or TensorFlow

Work with frameworks like LangChain, Transformers, Hugging Face, etc.
Select and integrate appropriate tools and services for model training and deployment

Collaborate with cross-functional teams to deliver intelligent AI-driven features
 

We are looking for a Senior Business Analyst with strong delivery ownership, a product mindset, and the ability to drive execution end-to-end.

Key Responsibilities

• Lead product-level analysis and delivery for accounting platform transformation
• Bridge communication between business heads and engineering teams
• Shape the product roadmap, manage dependencies, and ensure execution quality
• Oversee cross-functional and cross-geography stakeholders
• Support data governance, execution controls, and platform modernization
• Work across legacy and modern systems in a hybrid architecture environment

Must-Have Experience

• 8+ years of IT Business Analysis experience
• Strong background in investment / wholesale banking
• Experience managing IT teams and global stakeholders
• Agile delivery expertise (JIRA / Confluence)
• Strong communication skills (C2 English preferred)
• Experience with data governance, controls, and roadmap planning
• Technical awareness of modern architectures (cloud, microservices, hybrid)

Nice to Have

• Exposure to Java, MongoDB, JSON, Kibana
• Experience with back-office platforms: Calypso, Loan IQ, Confirming
   

We Offer

• Competitive compensation package
• Full-time Hybrid/Remote (Eastern Europe), ideally Poland-based
• Opportunity to lead a strategic banking transformation program
• Work in an international environment with cross-geography teams
• Professional growth within a highly skilled engineering & product organization
• Stable long-term cooperation and clear career development path

Requirements description

• 5+ years of proven experience as Delivery Manager/Scrum Master
• Technical background (QA/BA/Developer).
• Experience in application development or elsewhere in SDLC;
• Strong understanding of the software development lifecycle;
• Strong understanding of Agile (Scrum) Methodology;
• Fluent in English, with good communication and reporting skills;
• Experience with leading multi-national teams

Soft Skills:

• Leadership skills. Ability to offer solutions and innovative ideas;
• Organizational skills, ability to organize people, processes;
• Ability to manage competitive priorities;
• Self-motivated;
• Stress resistance.

Your responsibilities

1. Work in the management team as a full member of the team; Work within the Agile environment to assist with the planning, management, and execution of application development;
2. Develop and implement standards for the development and deployment process;
3. Primary focus on the development process and delivery process
4. Ensures the consistency of development processes through collaboration with Tech Leads and Business Analysts;
5. Demonstrate leadership abilities with the deployment of software upgrades, enhancements, and fixes through coordinated releases with the other Delivery Managers;
6. Help developers resolve technical problems, through the collaboration with technical leads, as well as human resources issues;
7. Monitor individual employees’ performance;

8. Report directly to Delivery Director, B2B Soft
   
   Offer descriptionWhy you should choose us:
    

   • We are product company and you will have a great opportunity to work with advanced and progressive products;
   • Our position — great opportunity to implement your ideas!
   • We are focused on growth and innovation;
   • No bureaucracy.

   Compensation & Benefits:
    

   • Work in successful U.S. IT company with international team;
   • Participation in challenging project that is famous and successful in the U.S. market;
   • Career and proficiency development plans;
   • Competitive salary;
   • Paid vacation and sick leave;
   • Health insurance;
   • Referral program;
   • Friendly atmosphere and corporate events;
     
      

   Project Description: Wireless Standard POS (Point-Of-Sales) (b2bsoft.com) is our retail management solution for the Telecom Market. It provides thousands of retailers with features and functionalities they need to run their businesses effectively with full visibility and control into every aspect of sales and operations. It is simple to learn, easy to use and as operation grows, more features can be added on. Our system can optimize and simplify all processes related to retail in this business area. Few things that our product can do:
    

   • Robust Online Reporting
   • Repair Management Software
   • 3rd Party Integrations
   • Customer Connect Marketing
   • Time and Attendance
   • Carrier Commission Reconciliation

   As a Delivery Manager of one of our product development teams you will have the opportunity to work on a very complex product with microservice architecture (50+ for now) and communicate with our Product, QA, Business analytics, Architecture and Customer Support teams to help improve product quality. Demonstrate leadership abilities with the deployment of software upgrades, enhancements, and fixes through coordinated releases with the other Delivery Managers From a technology standpoint you will also have the opportunity to work with and develop the following technology stack which we use in our product development:
    

   • For Back End development we use .Net Framework technologies, C# and Net Core (3.1.1) etc.
   • For Front End development we use React JS framework (Java Script ES6+). On a daily basis we use additional technology stacks including: Node.JS, ASP.Net Core, Microsoft Azure, AWS, MS SQL, API, Dapper, HTML, CSS, CQRS and many others.

Inforce — a Software Development Company that provides a full range of top-quality IT services. We believe that great software starts with great people — and that’s where you come in!

We are expanding our sales function and are looking for a Sales Manager who will work with active demand sources outside of Upwork - job boards, hiring platforms, and marketplaces - and convert hiring needs into outsourcing/outstaffing deals. You will be looking for new opportunities and will play a hunter role with real sales ownership, not lead passing.

What you’ll do

• Monitor and analyze job posts on job boards and hiring platforms (LinkedIn Jobs, Wellfound, Indeed, remote job boards, etc.)
• Identify companies actively hiring developers and convert hiring intent into outsourcing / outstaffing proposals
• Apply to relevant job posts with custom, business-oriented pitches
• Communicate directly with founders, CTOs, and decision-makers
• Match client needs with available developers or teams

Track market demand, tech trends, discover new opportunities

You’ll be a good fit if you have

• Proven experience in IT outsourcing or outstaffing sales

• Experience applying to or working with:

  - Job boards

  - Hiring platforms

  - Marketplaces (freelance and non-freelance)

• Strong understanding of:

  - Outstaff vs outsource

  - Client needs

  - Objection handling

  - Hourly/ monthly/ fixed-price models

• Ability to write clear, persuasive proposals in English
• Experience owning deals end-to-end
• Confident business communication (English B2+)
• High level of independence and accountability
• Commercial mindset
  
  Will be a plus:
• Google Sheets experience
• Experience selling developers, teams, or long-term engagements
• Background in any type of sales is a plus
• Entrepreneurial mindset is a strong plus, as you will be able to build your own teams.
  
  Grow your career with a team that values people as much as results.

We are looking for a proactive and data-driven Product Manager to strengthen our Casino product and unlock new growth opportunities across gamification, retention, and player lifecycle mechanics.

You will take ownership of the casino roadmap, optimize core KPIs, and work closely with cross-functional teams to deliver features that directly impact NGR and long-term retention.

Key Responsibilities

• Own, prioritize, and execute the casino product roadmap (gamification, VIP features, promotions, payments, games, UX improvements).
• Drive product improvements in collaboration with the platform provider (feature development, releases, bug resolution).
• Launch and optimize promotional mechanics together with Retention and Sports teams.
• Develop and manage gamification systems: missions, reload missions, tournaments, bonus shop, wheels, quests, and progression features.
• Monitor and improve key metrics (LTV, ARPU, Retention, DAU/WAU/MAU, FTDR, VIP transitions).
• Form hypotheses, run A/B tests, and scale successful experiments.
• Prepare clear product requirements and user stories (Jira / Notion / Confluence).
• Ensure high-quality delivery and smooth feature releases.

• Collaborate with Retention, VIP, Payments, Sportsbook, Anti-fraud, Support, Design, and Analytics teams.

   

Requirements

• 2–3 years of Product Management experience within iGaming.
• Strong hands-on experience with retention, VIP, and gamification mechanics.
• Deep understanding of online casino KPIs and player behavior.
• Experience building roadmaps and writing structured product documentation.
• Analytical mindset and data-driven decision-making approach.

• English level B2 or higher.

   

We’re Looking For Someone Who

• Demonstrates ownership and accountability.
• Is structured, organized, and strong in prioritization.
• Communicates confidently and constructively.
• Focuses on measurable results rather than assumptions.

• Thrives in a fast-paced, performance-oriented iGaming environment.

   

What We Offer

• Remote work with a flexible morning start
• Unlimited paid vacation days
• 10 paid sick leave days
• Necessary work equipment and tools
• Compensation for sports activities, language learning, or professional courses
• Gifts for important events
• Employee referral bonus program
• Opportunities for professional development
• No micromanagement and quick decision-making processes

Ready to take ownership of the Casino product and drive its growth? Then send us your CV — we’ll be happy to discuss the details.

Hi there!

Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms. Right now, we’re looking for a Senior Affiliate Manager who’s ready to take responsibility for developing and maintaining productive relationships with partners. You’ll optimize affiliate programs to increase traffic and attract new users to our products.

Responsibilities:

• Affiliate Relationship Management: Build and maintain relationships with existing affiliate partners, fostering a collaborative and mutually beneficial partnership.
• Affiliate Recruitment: Identify and onboard new affiliates to expand the affiliate network, negotiating and finalizing partnership agreements.
• Performance Monitoring: Monitor and analyze affiliate performance, ensuring they meet agreed-upon KPIs and targets.
• Commission Structuring: Develop and negotiate commission structures that align with business goals while motivating affiliates to deliver high-quality traffic.
• Campaign Management: Plan and execute marketing campaigns with affiliates to promote our gambling brands effectively.
• Reporting and Analysis: Provide regular reports and performance analysis to assess the effectiveness of affiliate campaigns and identify areas for improvement.
• Compliance: Ensure that all affiliate activities comply with industry regulations and company policies.
• Budget Management: Manage the affiliate marketing budget effectively, maximizing ROI and controlling costs.
• Conferences: As a part of Softsich team you will represent the company in all events.

Requirements:

• 2+ years of experience in affiliate marketing within the global markets
• Strong understanding of online marketing, affiliate tracking, and analytics tools.
• Excellent negotiation and communication skills. That requires an advanced English level.
• Data-driven mindset with the ability to analyze and interpret affiliate performance data.
• Proven ability to meet or exceed targets and KPIs.
• We only consider Ukrainian or Russian-speaking candidates

We offer:

• Flexible schedule and remote format or offices in Warsaw/Kyiv - you choose.
• 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
• A supportive, friendly team where knowledge-sharing is part of the culture.
• Coverage for professional events and learning.
• Birthday greetings, team buildings, and warm human connection beyond work.
• Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

Send your CV now to learn more!

About the Role

We’re looking for a Sr. Motion Designer who is obsessed with the new wave of AI video tools and how they can be make beautifully engaging, social-first ad content.

Key Tasks:

• Creating motion ads for Meta, Google, TikTok and other platforms
• Producing short animated motion videos, searching for video footages on stock platforms, selecting music and sound effects, generating AI videos/graphics/voiceovers, and localizing finished videos.
• Conduct competitor research, track emerging media trends and how they might apply to the app
• Generating ideas alongside the marketing team to improve the visual communication of messages in ads
• Searching and testing new AI tools and plugins to optimize and speed up the workflow for creating advertising assets.
• Setting the quality bar for the team, developing the skills of others MDs in the team, and onboarding new team members
• Delivering high-quality motion videos that aligns with brand and marketing objectives

Skills and experience?

Must have:

• 3+ years of experience in motion design with a strong portfolio showcasing animation skills and editing techniques
• Expertise in After Effects, Premiere Pro, Adobe Photoshop, Media Encoder, Figma
• Proficiency with tools such as Midjourney, Google Flow (or similar VEO3-based engines), ElevenLabs, Heygen, Creatify, and ChatGPT
• Strong understanding of animation principles and visual effects, ability to work without visual references is a must
• Creative, out-of-the-box thinking
• Strong eye for detail, with an understanding of brand guidelines and the ability to maintain consistency across motion graphics
• Understanding of performance marketing concepts and min metrics (e.g. CTR, CPI, Hook Rate, Hold Rate)
• Ability to manage multiple projects and meet deadlines in a fast-paced environment
• English B2+ level

Bonus experience

• Advanced prompting skills
• Ability to automate processes
• Expertise in working with 3D (Cinema 4D, Blender)

What do we offer?

• Opportunity to work with world-class apps that rank among the top in their categories on the App Store and Google Play and App Store Awards Winners
• Extensive pool of available stock and AI resources to help you create top-quality videos and regularly test new tools
• Minimal bureaucracy, streamlined people management, and no unnecessary meetings
• Ability to implement your ideas and influence the product
• Our trust and support in your ideas and strategies
• Fully remote work
• A wide range of projects, including mobile apps in categories such as Meditation, Health & Fitness, Education, Entertainment, and Fintech

• Join an international team of professionals and collaborate with UA and ASO experts from leading apps in the industry, who will help you grow professionally.

  
  Hiring process:

  ⭕️ Screening Interview → ⭕️ Tech Interview → ⭕️ Test task → ⭕️ Reference check

About the role:

We’re looking for a Sr Graphic Designer (with at least 3 years of professional experience) eager to join our company.

We’re looking for a person that:

• Has strong digital-first portfolio showcasing impactful multi-channel creative across paid social and campaign work.
• Understands what makes paid social creative work; strong hooks, clarity, proof and pace
• Has a strong level of proficiency with AI tools for image generation and editing (Nano Banana, Midjourney, Firefly, ChatGPT).
• Creates engaging static ad creatives for performance campaigns (Instagram, TikTok, and Google) - specifically for mobile apps.
• Understands the goals behind each creative: increasing CTR, lowering CPI, improving install rate - and you design with those KPIs in mind.
• Experience in designing for app categories like Health & Fitness, Meditation, Fintech, or Education is a strong plus.
• Agency experience is a plus.

What challenges you will have:

• Collaborate with teams to translate creative concepts into tangible assets that drive app acquisition.
• Be creative and follow the apps’ brand guidelines, ensuring innovation and brand integrity.
• Maintain a consistent brand image across all assets produced for each app.
• Stay ahead of design and ads trends and incorporate them to keep content fresh and relevant.

What skills do we require from you:

• Proficiency in graphic design software such as Figma, Adobe Creative Suite (Photoshop, Illustrator).
• High-level understanding of composition, colours, design trends, and best practices.
• Familiar with tools like Meta Ad Library, TikTok Creative Center, and App Store screenshots — and use them for research and inspiration.
• Skills in editing vector / raster images.
• High-level understanding of UA to tailor designs that capture user attention and retention.
• Strong communication skills for effective collaboration with cross-functional teams.
• Ability to argue personal design decisions.
• Outstanding organisational skills (your Figma files must be professional standard).
• Ability to handle multiple projects simultaneously while meeting deadlines.
• Basic video editing skills are desirable.

What we offer:

• Both part-time and full-time availability are considered;
• Above average salary;
• Work with world-class products, including apps that rank among the top in their categories on the App Store and Google Play
• Remote work with a flexible schedule
• Join an international team of professionals and collaborate with product and growth experts from top apps in the industry
• A wide range of projects, including mobile apps in categories such as Meditation, Health & Fitness, Education, Entertainment, and Fintech
• Minimal bureaucracy, streamlined people management, and no unnecessary meetings

What would your typical workday look like:

• Competitors' research.
• Designing static assets in Figma.
• Hypothesis generation, ideation.
• Collaboration with the UA and Creative Team.
• Occasional presentations to clients.
• Creation and design of content for Applica's LinkedIn presence when needed.

Contact us if you're:

• Live and breathe creative performance
• Efficient (able to find ways to complete tasks more efficiently)
• Always curious and eager to learn
• Highly attentive to details!
• Love turning insights into high-performing visuals

Hiring process:

⭕️ Screening Interview → ⭕️ Tech Interview → ⭕️ Test task (paid) → ⭕️ Reference Interview (optionally)

Our client is a major wholesale banking institution in Warsaw undergoing a finance and reporting transformation. This role operates between Business, IT and Data, owning reporting end-to-end.

Requirements

• 3-6+ years in BI / Data Analytics
• Strong hands-on experience with Power BI (Desktop + Service)
• Advanced DAX, Power Query (M), and data modelling (star schema)
• Strong SQL for data validation
• Experience gathering requirements and defining KPI logic
• Direct cooperation with business stakeholders
• Understanding of DWH / ETL concepts
• Experience working in Agile (Jira, Confluence)
• English B2+
   

Nice to have

• Banking / financial services background
• Knowledge of wholesale banking products (FX, bonds, equities)
   

We offer

• Hybrid/Remote (Eastern Europe), ideally Poland-based
• Opportunity to work on end-to-end reporting transformation in a major banking organisation
• Direct impact on KPI definitions, reporting standards and BI architecture
• Stable long-term engagement
• Professional growth within a mature data environment
• Collaborative environment working closely with Business, IT, and Finance teams
• Competitive compensation package

Are you looking for a dynamic role where you can sharpen your web scraping skills and work with modern technologies? Then this opportunity is for you!

We’re a data-driven team building tools for data collection and analysis, and we’re currently looking for a Python Developer to join us.

🛠️ What You’ll Work With:

• Web scraping tools & libraries: Scrapy, Requests, BeautifulSoup4, Selenium or Playwright
• Working with databases using SQL
• Version control: Git
• Containerization: Docker
• Web frameworks (basic knowledge is enough): Django, FastAPI, or Flask

🌍 Requirements:

• Solid experience with Python and web scraping tools
• Understanding of SQL and Git
• Basic knowledge of Docker and web frameworks
• English level: B1 or higher

✨ What We Offer:

• Competitive salary
• A modern office in Kyiv
• Corporate taxi for safe and easy commuting
• Remote-friendly culture — work from wherever you're most productive
• A talented and supportive team
• Real impact on the product and its development

📩 Interested?
Send us your CV and let’s build something great together!

We are looking for an ML Engineer to join Intelliarts and contribute to an innovative EV charging management platform that powers large-scale charging networks worldwide.

The platform processes real-time telemetry and charging session logs from thousands of stations, creating a comprehensive data foundation for intelligent monitoring and predictive capabilities. As the ML components are just beginning their journey to production, you'll play a key role in designing and implementing the first generation of machine learning solutions focused on anomaly detection, predictive maintenance, and behavioral pattern recognition.

Your work will enable charging network operators to proactively identify equipment issues, predict potential failures before they occur, and maintain optimal service quality — transforming raw charging data into actionable intelligence that keeps the infrastructure running smoothly.

Intelliarts Ltd. is a boutique software engineering company established in 1999, in Lviv, Ukraine. We launch and support dedicated development teams that help startups and technology companies worldwide to build awesome products. With a flat structure, we don’t offer traditional vertical career growth. Instead, we created a working environment encouraging professional and personal growth: challenging projects, tight integration with teams abroad, and learning from experienced colleagues.

Responsibilities

• Translate business/optimization needs into ML problems
• Design and own end-to-end data/feature pipelines
• Build, validate, and productionize models for forecasting, classification, and anomaly detection on operational data
• Define evaluation metrics and experimentation loops (offline simulation, A/B tests, post-deployment monitoring)
• Integrate models into microservices and optimization workflows (batch/real-time inference, APIs, containers)
• Establish MLOps foundations: versioning, CI/CD, monitoring, and drift detection.

• Collaborate closely with domain/optimization engineers and stakeholders to ensure models drive measurable impact

   

Personal Profile Overview

• Comfortable owning the full ML lifecycle (problem framing, data, model, deploy, observe)
• Degree in Data Science, Computer Science, Software Engineering, or related field
• Stability in previous employment history, with a tendency to remain with employers for extended periods
• Experience in managing diverse project activities (not just coding, but also requirements analysis, preparing estimations)
• Clear and effective communication skills, both verbal and written, and the ability to convey ideas, information, and messages accurately and efficiently
• Proficiency in fostering effective collaboration and teamwork activities
• Ability to analyze information, assess situations, and make decisions based on sound reasoning and logical evaluation
• Focus on delivering exceptional customer experiences and prioritizing customer satisfaction
• Analytical thinking, problem-solving abilities, and a strategic approach to technical challenges
• Transparency in sharing information within a team and company

• Willingness to acquire new knowledge and insights to enhance professional growth and performance

   

Required Skills

• 3+ years of hands-on experience in applied machine learning, with a strong focus on classical ML algorithms and structured data
• Experience with Time Series (forecasting, demand prediction) models like ARIMA, Facebook Prophet, LSTM, Gradient Boosting for Time series.
• Deep understanding of unsupervised learning (clustering, anomaly detection). Experience with unsupervised anomaly detection (Isolation Forest, Autoencoders, Gaussian Mixture Models).
• Experience handling high-volume datasets using Big Data technologies like Apache Spark
• Proven track record in MLOps: building end-to-end ML pipelines, deploying models to production, and managing model retraining lifecycles
• Familiarity with cloud-based ML infrastructure (AWS/GCP/Azure)
• Strong expertise in feature engineering for telemetry data (handling irregular timestamps, resampling, missing values)
• Proficiency in error analysis and debugging ML models, including use of metrics like MAE, RMSE, F1, ROC-AUC, and calibration curves

• English Upper-Intermediate (B2)

   

As A Plus

• Experience with Semi-supervised learning and Self-supervised learning for time-series
• Experience with the energy/EV charging domain
• Survival analysis (Weibull models, Cox models)
• Remaining Useful Life (RUL) estimation

• Experience with Kafka / Kinesis / PubSub and stream processing (Flink, Spark Streaming or similar)

   

We Offer

• Fuel your professional growth with paid online courses, conferences, certifications, English classes, a corporate library, and a leadership program
• Thrive in a culture of trust and cooperation with no time trackers and minimal bureaucracy
• Enjoy 20 business days of paid vacation, plus state holidays to prioritize your well-being
• Experience an open-door culture, transparent communication, and top management at a handshake distance
• Enjoy comfortable office vibes with no open space policy, relaxing sports areas, a spacious bar/kitchen, and more
• Achieve balance with our hybrid/fully remote work model
• Receive fair and competitive compensation
• Fuel your productivity and foster a sense of community with complimentary daily lunches
• Participate in meaningful initiatives supporting Ukraine’s victory
• Take flexible sick leave without burdensome documentation and access parental benefits
• Choose from comprehensive medical insurance or a sports compensation package
• Have fun with regular team-building activities, corporate events and celebrations, and unique initiatives like Week in Lviv

About us:

We are a team of highly-skilled developers who share a common passion for the work we deliver. Our vision for software development starts with a thorough analyze of our customer's needs that allows us to integrate the functionality of coding into a solid architecture that will ultimately result in business success.

Our developing services are tailor-cut to suit the individual needs of our clients, and we deliver optimal results whether you are a business with ever changing goals or an established company that is looking into a product that can streamline day-to-day operations.

Requirements:

• No commercial experience in software development is required 
• Solid understanding of OOP/OOD
• Good knowledge of SOLID design principles
• Good knowledge of relational DB concepts
• Solid understanding of our core technologies (C# (.NET Core), ASP.NET MVC, REST API’s)
• Solid understanding of javascript/CSS/HTML
• Basic understanding and experience with Docker
• Knowing your strong sides and weak points is a must
• Motivated, determined and independent engineer
• Problem solving skills
• Strong communication skills

Nice to Have

• Formal education in software development or related field
• Any commercial, academic, or personal project experience

• Contributions to open-source projects or hackathons

   

Work conditions:

• Contract work
• 100% remote work (full time)
• Variety of technology

At Kombine Tech, we're all about creating an ecosystem that thrives on innovation and teamwork. 
We're working with the iGaming industry, driving both B2B and B2C projects to success.
Our secret? Ambitious and proactive teams that combine their talents with our internal expertise to reach extraordinary goals.
 
We're on the lookout for a dynamic VIP Support Manager to join our ever-growing team. If you're passionate, motivated, and ready to make a difference, we want to hear from you!
 
What We’re Looking For:

• Fluent English speaker (Advanced level);
• Upper-intermediate French or German is a significant plus;
• Experience in the iGaming niche;
• Experience working with VIP clients (chats/calls);
• Knowledge of the Canadian Market or Tier 1 is a plus;
• Ready to communicate with VIPs over the phone.

What You’ll Be Doing:

• Communicating with VIP players through chats and calls;
• Getting to know our key VIP players and understanding their needs;
• Building strong relationships that last;
• Keeping VIP users in the loop about cool promotions and offers;
• Sharing valuable feedback and ideas with the team.

Why You'll Love Working With Us:

• Work from anywhere (yes, we’re all about remote work);
• Competitive salary in USD;
• Top-notch equipment provided for your job;
• No micromanagement – we trust you to do your best;
• Opportunities for fast-tracked career growth;
• Be part of one of the most exciting industries out there!
   

If you’re excited to take on new challenges and be a part of a vibrant team, we can’t wait to meet you. Apply now and let's build something amazing together!

Job Description

We are looking for a highly organized, proactive, and people-centric Design Operations Manager to join our Kyiv Design Hub team. In this role, you will be the engine behind how the hub functions, blending operational structure with a human touch and a deep understanding of the design world. You will manage the "business of design"—from financial workflows and vendor management to the production of large-scale events and learning activities—ensuring our designers can focus on their best work in a high-energy environment. This is a unique opportunity for a leader who breathes design culture, speaks the professional lingo, and excels at matrix management to turn logistical and operational challenges into seamless, professional experiences.

• Experience: 5+ years in Design Operations, Project Management, or Creative Agency Operations, with a proven track record of supporting large-scale creative teams.
• Design Fluency & Community Connection: Deep familiarity with the design world and various professions (Web, Brand, Motion, etc.). You speak the lingo—you know what "typography," "art direction," and "design systems" mean in practice. Proven experience engaging with the design community is a must.
• Event Production Expertise: Extensive experience in producing high-quality events and learning programs, from logistical planning and venue management to content coordination for diverse audiences.
• Financial & Admin Savvy: Strong experience managing budgets, vendors, and complex administrative/financial workflows (POs, contracts) within a corporate environment.
• Project Management Skills: Proficiency in tools like Monday.com, Asana, and Figma. Ability to manage multiple complex initiatives simultaneously with a "bias toward action."
• Matrix Management: Exceptional ability to lead through influence and build relationships across different departments and global locations.
• People-First Mindset: High emotional intelligence and a genuine passion for building culture, supporting professional growth, and creating a positive, supportive team energy.
• Communication: Excellent verbal and written English, with the presence and authenticity to lead and provide clarity in a fast-paced, dynamic environment.

Note: Due to the current situation in Ukraine, Wix is offering a flexible, hybrid model, up to the hiring manager’s discretion. We value our employees’ safety and needs and are willing to make any necessary arrangements.

Requirements

• End-to-End Project Management: Take full ownership of the project lifecycle for hub initiatives. Define project scopes, set realistic timelines, and track milestones for both creative and operational projects, identifying bottlenecks and unblocking teams to maintain high-velocity output.
• Operational & Financial Enablement: Lead the end-to-end financial operations of the hub. This includes managing the "bureaucracy" of procurement, creating and tracking POs, managing budgets, and navigating internal financial workflows with precision.
• Vendor & Supplier Management: Manage relationships with external providers, creative agencies, and freelancers. Lead negotiations and contracts, ensuring the hub works with the best partners while maintaining cost-effectiveness and quality.
• Event Production & Learning Activities: Own the production of internal and external events, professional workshops, community meetups, and external-facing design events. Curate and coordinate content and learning activities that ensure continuous professional growth and keep the team at the forefront of design trends.
• Design Community & Hub Presence: Act as a bridge between the operational world and the creative community. Foster a design-oriented environment by staying connected to the local and global design community, ensuring the hub remains a lighthouse for talent.
• Matrix Leadership: Influence and align stakeholders across design, product, and business teams. Move work forward by building trust and connecting dots across the organization, often without formal authority.
• Delivery, Capacity & Process Improvement: Maintain a clear view of team capacity to match the right skills to the right projects. Continuously define and evolve workflows that support creativity rather than limit it, removing "operational noise" from the designers’ day-to-day.
• Stakeholder Communication: Effectively communicate operational status, financial updates, and resource needs to global Wix partners and the Design Guild.

About the Team

At Wix Design Guild, we are a multidisciplinary in-house design studio of over 300 designers globally with a mission to implement a cohesive and coherent brand strategy across all visual assets at Wix. In 2025, we expanded our creative footprint with the launch of the Kyiv Design Hub—a new center of innovation, collaboration, and design excellence. This 30+ designer hub serves as a creative powerhouse, bringing together talented designers to tackle strategic design tasks at scale, enhancing the variety and velocity of our in-house design capabilities. With a focus on creativity, collaboration, and user-first solutions, the Kyiv Design Hub plays a key role in shaping the future of design at Wix. We’re a team of visionaries who are passionate about design, driven by innovation, and ready to make an impact.

About Wix

Wix makes it possible for anyone to succeed online. 

Since 2006, we've grown to around 5,300 employees in 22 countries, launched over 40 products, and serve over 299 million users and their visitors worldwide. 

At Wix, we push you to innovate, evolve in non-traditional ways, and collaborate. We operate in small teams that work closely together at a high level. 

We're proud to be an equal opportunity company. Wix was built around the idea that everyone has the right to be successful, online. This same vision defines us as a company: creating a work environment where everyone is welcome, and anyone has the right to succeed.