Jobs at Djinni

About the role

EducateMe is an AI-native LMS built for US-based companies that take employee training seriously. We're a small team shipping fast, and AI has changed what one person can own: product work that used to take a team - research synthesis, spec drafts, prototyping, QA - now moves at the speed of one sharp person with the right tools.

That's this role. You'll do product management with a direct line to revenue: you own the customer feedback pipeline, turn validated problems into specs the team can ship, test features before release, and decide - with evidence - what we build next. And because the best product managers live where the customers are, you'll also own our customer success motion: onboarding new accounts, tracking health, catching churn risks, and running expansion conversations.

This is not a classic PM role and not a classic CSM role. It's product management grounded in direct customer ownership - every roadmap argument you make is backed by conversations you personally had and revenue you personally protect. AI is your leverage for everything routine: meeting summaries, health scoring, outreach drafts, first-pass specs. Your job is the judgment AI can't do — which customers need attention, which feedback matters, what we ship next.

 

What you'll do

Customer Success

• Own onboarding for new customers — run discovery calls to understand their use case, build tailored onboarding plans, and get them to first value fast
• Run proactive retention — build and maintain a customer health-score system (Mixpanel + product data), spot churn risks before customers go silent, and trigger outreach when engagement drops. Most of our customers won't reach out to you — you reach out to them, with a reason
• Drive expansion — identify accounts ready for more seats or higher tiers and run those conversations
• Consult on training programs — help customers design effective learning experiences inside EducateMe: course structure, content strategy, learner journeys
• Record what you learn — customer calls double as interview material. You capture use cases, wins, and stories that feed our case studies and marketing (you don't write the marketing — you collect the raw material)
   

Product

• Own the feedback pipeline — triage every customer request, document recurring pain points, and prioritize them with revenue context
• Write lightweight specs — turn validated customer problems into clear, scoped briefs the product team can act on
• QA from the customer's seat — test new features (especially AI features) before release, the way a real customer would use them
• Close the loop — when something a customer asked for ships, you're the one who tells them. This is the cheapest retention tool that exists
• Join roadmap discussions — you bring the customer evidence; final prioritization stays with the founder and product lead

What we're looking for

Must-have

• AI fluency — this is the core requirement. You use AI tools daily as a working method, not a novelty: drafting specs, synthesizing customer calls, building health-score views, prototyping, automating your own routine work. You know where current models are strong, where they fail, and how to get reliable output. You should be able to show us, concretely, how AI makes you 2–3x faster than your previous role allowed
• Customer-facing experience — CSM, account management, or onboarding, ideally in SaaS. You're comfortable owning a book of business and being measured on retention
• Product sense — you can tell the difference between what a customer asks for and what they actually need, and you can write it down clearly enough that an engineer doesn't have to guess
• Data comfort — you can work with product analytics (Mixpanel or similar) to build views of customer health, not just react to anecdotes
• Strong communicator — clear writer, confident on video calls, equally good async and live
• Self-directed — small team, no playbook for every situation. You have context and goals; you figure out the rest and move
   

Nice to have

• Experience working with or inside an LMS — as an admin, L&D manager, or in a CS role at an LMS company
• Prior product work — PM, product ops, or having been the "voice of customer" person who actually shaped a roadmap
• Familiarity with Notion, Loom, Intercom, or similar async-first stacks

How success is measured

Retention comes first. Product contribution is judged second. In order:

1. Churn rate — monthly gross churn trending down; no customer cancels without us having seen it coming
2. Health-score coverage — every active account scored, at-risk accounts flagged and contacted
3. Expansion revenue — upsell conversations opened and closed
4. Feedback pipeline quality — recurring pain points documented with revenue context; specs the product team actually uses
5. Loop closure — customers hear back when their requests ship

What we offer

• Fully remote — work from anywhere
• Real ownership and room to grow as the company scales
• Small, async-first team — no bureaucracy
• Direct access to the founder and genuine input on product direction — your customer evidence shapes what gets built

Automation QA Engineer (Middle/Senior)

ElevateOS  |  Remote  |  Long-term

We're excited to offer a long-term opportunity for an experienced Automation QA Engineer to join a team of professional engineers and designers. Together, you'll be working on a US-based PropTech product that's set to make a significant impact on the real estate scene. This role offers the chance to contribute to a major market and collaborate with top talent in a dynamic remote environment.

About ElevateOS

ElevateOS has been improving the resident experience for over seven years. We created a single, all-in-one platform that makes it easy for property managers and resident staff to work together. Our goal is simple: to provide the best experience for residents by replacing multiple, confusing apps with one easy solution.

This is a stable, long-term project that continues to grow, and you'll have the chance to be part of its ongoing success.

Our primary technology stack revolves around JavaScript. We use React for the front-end, Node.js for the back-end, and React Native for mobile development.

What skills are essential to us

• 3+ years of experience as an Automation QA Engineer
• Experience with automated testing (Playwright, Cypress, Selenium, or similar) 
• Hands-on experience writing and maintaining automated test scripts
• Experience writing Test cases and Test plans
• Experience with Traceability Matrix development
• Experience with CI/CD pipelines (CircleCI, GitHub Actions)
• Knowledge of Git (reading PRs, understanding changes)
• Strong understanding of the Software Development Life Cycle (SDLC) and testing methodologies
• Strong knowledge of test design techniques (boundary value analysis, equivalence partitioning, decision tables, etc.)
• Proficiency in manual Web, Mobile (iOS/Android), and Requirements testing
• Familiarity with writing test documentation, requirements review, and creating bug reports
• Experience using AI-assisted tools in QA workflow (e.g. test case generation, bug analysis)
• Ability to take ownership of quality, communicate proactively with developers, PMs, and QA team members
• Ability to work independently and meet deadlines in a remote environment
• Attention to detail and critical thinking
• English - Upper-Intermediate

Additional (good-to-have) skills

• Experience with performance or security testing
• Familiarity with PropTech or real estate domain

What will your responsibilities include

• Analysis of requirements and identifying gaps, ambiguities, and open questions
• Writing and executing functional, regression, and exploratory test cases
• Identifying usability, performance, and cross-platform issues during testing
• Developing and maintaining automated test scripts
• Conducting exploratory testing - simultaneous tests of design and functionality
• Verification of multi-device and cross-platform consistency (Web + iOS/Android)
• Creating detailed bug reports and suggesting improvements to product quality
• Participation in planning meetings and providing feedback to the team
• Writing and maintaining test documentation

We are looking forward to having you on board to contribute to our journey of transforming real estate property management!

We are seeking a Test Engineer to join our big team and be a primary point of contact with the Customer on quality assurance matters. As a member of our team, you will have the opportunity to work with various products that share common functionalities. You will also develop a cohesive testing strategy that meets Customer needs and ensures high-quality results by collaborating closely with the team.

You will have a chance to challenge yourself, grow as a technologist and a professional, and make an incredible impact on the Customer’s products.

CUSTOMER
Our Customer is a leading European supplier of eco-friendly, energy-efficient indoor climate solutions. They aim to provide modern climate control in all types of buildings by using renewable energy sources and the latest technology.

PROJECT
Our project involves the development of smart home climate solutions for a client operating in the heating, ventilation, and air conditioning (HVAC) sector. Together with the client, we provide smart climate solutions featuring wireless connectivity and intelligent control for any type of property, including apartment blocks, industrial buildings, hotels, or country houses, to help reduce energy consumption for our client’s customers and society at large.

The team is responsible for developing and maintaining universal electronics and firmware platforms.

The mission of the project is to deliver scalable, reliable, and secure solutions that accelerate time-to-market for new products while supporting the company’s global vision of transitioning to energy-efficient and sustainable technologies.

REQUIREMENTS

• 2+ years of experience as a Manual QA Engineer (preferably in embedded or firmware projects)
• Solid knowledge of testing methodologies and ability to write test cases and reports
• Experience with bug tracking and test management systems
• Experience with Unix platforms
• Experience in Network (understanding of TCP/UDP)
• Experience with sniffers and debugging tools (ex. Charles, Wireshark)
• Experience in API testing (Postman, Bruno)
• Upper-Intermediate level of English

WOULD BE A PLUS

• Basic hardware skills (flashing, setup, and diagnostics)

RESPONSIBILITIES

• Perform functional, integration, and regression testing of embedded software
• Create and maintain test documentation (checklists, test cases, and bug reports)
• Participate in release planning and synchronization meetings with the development team
• Collaborate closely with developers, architects, and other QA engineers
• Identify, log, and track defects until resolution
• Contribute to the overall product and process quality according to company standards

Ми шукаємо Test Engineer до нашої великої команди, де ти станеш основною контактною особою для замовника з питань забезпечення якості ПЗ. Ти працюватимеш із кількома продуктами, що мають спільні функціональні можливості, та разом із командою розробиш цілісну стратегію тестування, яка відповідатиме потребам клієнта й забезпечуватиме високу якість розроблених рішень.

У тебе буде шанс випробувати себе, зростати як технолог і професіонал, а також зробити неймовірний вплив на продукти клієнта.

КЛІЄНТ
Наш клієнт є провідним європейським постачальником екологічних, енергоефективних рішень для клімат-контролю в приміщеннях. Вони прагнуть забезпечити сучасний кліматичний контроль у всіх типах будівель за допомогою відновлюваних джерел енергії та новітніх технологій.

ПРОЕКТ
Наш проєкт передбачає розробку інтелектуальних рішень для клімат-контролю в будинках. Ми співпрацюємо з клієнтом, що працює в галузі опалення, вентиляції та кондиціонування повітря (HVAC). Спільно з клієнтом ми пропонуємо інтелектуальні кліматичні рішення з бездротовим підключенням та інтелектуальним управлінням для будь-якого типу нерухомості, будь то багатоквартирні будинки, промислові будівлі, готелі або заміські будинки, щоб допомогти зменшити споживання енергії для замовників нашого клієнта та суспільства в цілому.

Команда відповідає за розробку та підтримку універсальних електронних і програмних платформ.

Ціль проєкту полягає в наданні масштабованих, надійних і безпечних рішень, які прискорюють вихід нових продуктів на ринок, підтримуючи глобальну концепцію компанії щодо переходу на енергоефективні та стійкі технології.

ВИМОГИ

• 2+ роки досвіду як Manual QA Engineer (бажано в проєктах з вбудованим програмним забезпеченням або прошивкою) 
• Добре знання методологій тестування та вміння писати тестові випадки й звіти
• Досвід роботи з системами відстеження помилок та управління процесом тестування
• Досвід роботи з Unix-платформами
• Базове розуміння мереж (TCP/UDP)
• Досвід роботи зі сніферами та інструментами налагодження (наприклад, Charles, Wireshark)
• Досвід тестування API (Postman, Bruno) 
• Володіння англійською мовою на рівні Upper-Intermediate

БУДЕ ПЛЮСОМ

• Базові навички роботи з апаратним забезпеченням (прошивання, налаштування та діагностика)

ОБОВ’ЯЗКИ

• Виконувати функціональне, інтеграційне та регресійне тестування вбудованого ПЗ
• Створювати та підтримувати тестову документацію (чеклисти, тестові випадки, баг-репорти)
• Брати участь у плануванні релізів і синхронізаційних зустрічах із командою розробки
• Тісно співпрацювати з розробниками, архітекторами та іншими QA-інженерами
• Виявляти, реєструвати та відстежувати дефекти до їхнього усунення
• Сприяти загальній якості продукту й процесів відповідно до стандартів компанії

Team in UA is looking for a Head of Support to own and lead a customer support and live operations team. This role is for a team supporting one of Team in UA's clients, DSC Video. You'll be responsible for building, managing, and continuously improving a 24/7 support team that delivers world-class service to our customers and partners.

This is a hands-on leadership role. You'll set the strategy and standards for support operations while staying close enough to the work that you can step in during critical moments. You'll be the person accountable for meeting our support SLAs and ensuring that when live events are on the line, our team delivers. 

Responsibilities

• Lead and manage the support organisation, including Support Shift Leads and Technical Support Agents
• Build, grow, and develop the support team with a focus on hiring, onboarding, coaching, and performance management
• Establish and maintain the shift rotation to ensure consistent 24/7 coverage
• Define, document, and enforce support processes, playbooks, and best practices
• Own platform and response time SLAs: tracking, reporting, and ensuring we meet our commitments
• Step in to cover shifts as needed during periods of high demand, incidents, or team gaps
• Work cross-functionally with engineering, integrations, and commercial teams to manage escalations and drive performance and process improvements
• Identify operational risks and opportunities, surfacing insights from support data to inform product and business decisions
• Establish feedback loops between support and engineering to address recurring issues and improve platform reliability

• Champion a culture of accountability, continuous improvement, and customer-first thinking

   

Requirements

• Proven experience leading a technical support or live operations team, ideally in a 24/7 environment
• Track record of building and scaling support functions including hiring, training, and developing team members
• Strong understanding of SLA management, including defining metrics, tracking performance, and driving accountability
• Comfortable with technical concepts and able to engage credibly on streaming, APIs, and integrations
• Excellent communication skills, able to represent support at a senior level internally and externally
• Highly organised with strong operational instincts and attention to detail

• Willingness to be hands-on when the situation demands it, including covering shifts

   

Nice to Have

• Experience working cross-functionally with engineering, product, and commercial teams
• Familiarity with support tooling, ticketing systems, and incident management platforms

• Background in platform-as-a-service or B2B2C business models

   

About DSC Video

DSC Video is a platform-as-a-service partner delivering live streamed sports events from around the world to customers and their end consumers. Our technical support team operates around the clock to ensure seamless delivery of live content across global time zones.

CodeSeek - software development company from Lviv specializing in custom software development, web platforms, and mobile applications.

We are looking for a proactive Lead Generation Specialist to help us find and qualify potential clients and support business growth.

Responsibilities

• Search for potential clients on Upwork and other platforms;
• Analyze and qualify leads and project opportunities;
• Write personalized cover letters and submit proposals;
• Communicate with potential clients and gather their requirements;
• Maintain the lead database and update CRM information;
• Prepare regular reports on completed work and progress;
• Collaborate with the Sales Manager and hand over qualified leads.

Requirements

• English level: B1+ (Strong Intermediate) or higher;
• Understanding of basic IT terminology and software development concepts;
• Strong analytical thinking and communication skills;
• Proactive attitude and attention to detail.

 Will be a plus

• Experience in lead generation or similar roles;
• Experience with sales tools 
• Courses or certifications in sales / lead generation 

 We offer

• Part-time cooperation format;
• Competitive compensation;
• Remote work;
• Flexible schedule;
• Necessary tools and support for effective work.

CodeSeek - software development company from Lviv specializing in custom software development, web platforms, and mobile applications.

We are looking for an experienced IT Sales Manager who is eager to grow professionally and contribute to building high-quality service for our clients.

Responsibilities

• Search for and attract new B2B clients in outsourcing/outstaffing.
• Conduct negotiations with potential clients;
• Qualify leads and manage the sales pipeline;
• Collaborate with the lead generation team and coordinate sales activities;
• Build and execute client acquisition strategies;
• Maintain sales reports, CRM, and key metrics;
• Analyze the market and competitors to identify new business opportunities;

Requirements

• 2+ years of experience as an IT Sales Manager in the outsourcing/outstaffing industry;
• Understanding of IT outsourcing and outstaffing business models;
• Upper-Intermediate English level (B2+) or higher;
• Understanding of software development processes and common technologies;
• Strong communication, negotiation, and presentation skills;
• Self-driven, proactive, and result-oriented mindset.

We Offer

• Part-time cooperation format;
• Competitive compensation
• Remote work;
• Flexible schedule;
• Necessary tools and support for effective work;
• Opportunity to influence company growth and sales strategy.

Feel free to send your CV - we’ll be happy to review it.

At UAI Labs, we're building the next generation of intelligent automation — tools and solutions that help companies work smarter, faster, and more creatively. We take on the repetitive, manual, "why-is-this-still-done-like-this?" work so people can focus on skills that matter.

As a growing startup, we move fast, experiment often, and love turning ambitious ideas into real products. You'll work with emerging tech and contribute to meaningful projects from day one. Here, curiosity is an advantage, and creativity is part of the job description.

If you want to solve real problems and shape the future of automation, you'll feel right at home.

About the Role

We are looking for a strategic, highly skilled UiPath Solution Architect to lead the design and implementation of scalable, enterprise-grade automation solutions across the organization. In this role, you will define solution architectures, guide technical direction, and ensure alignment between business objectives and technology choices.
 

Responsibilities

• Own the end-to-end architecture for complex automation initiatives, from feasibility assessment through deployment
• Design enterprise-grade UiPath solution architectures, reusable components, and reference frameworks (REFramework and beyond)
• Define architectural standards, governance models, and best practices for the automation Center of Excellence (CoE)
• Evaluate solution options and validate technical feasibility across business processes
• Align automation architecture with organizational strategy and business goals
• Architect integrations across enterprise systems (ERP, CRM, cloud platforms, SaaS)
• Oversee Orchestrator design, infrastructure planning, and system interoperability
• Conduct design and code reviews to ensure compliance with architectural principles and coding standards
• Provide technical leadership and guidance to developers, business analysts, and the broader CoE team

• Stay up to date with emerging technologies, including AI-enabled automation and cloud-native patterns

   

Required Skills & Qualifications

• 10+ years of experience in solution architecture, software engineering, or related roles
• Hands-on experience designing and implementing enterprise-scale automation solutions using UiPath (Orchestrator, REFramework, AI Center, etc.)
• Strong background in software architecture and integration design
• Experience designing distributed and scalable systems
• Proficiency in one or more programming languages (Python, Java, C#, Node.js)
• Solid understanding of APIs, cloud platforms (AWS, Azure, or GCP), and security principles
• Experience producing architectural documentation and diagrams
• Strong leadership and stakeholder management skills

• Strong professional English communication skills (spoken and written)

   

Preferred Qualifications

• UiPath Solution Architect or Advanced Developer Certification
• Knowledge of AI/ML-enabled use cases and digital transformation initiatives
• Experience with containerization and orchestration (e.g., Kubernetes)
• Understanding of compliance, IAM, and auditing requirements

• Experience working in or defining Centers of Excellence (CoE)

   

Who You Are

• A strategic thinker with strong technical depth
• Comfortable balancing hands-on involvement with high-level architecture
• A trusted advisor to senior stakeholders
• Passionate about designing scalable, future-proof solution landscapes

The best way to have an exciting and unique experience at sports and music events is with official hospitality packages and VIP tickets.

The product company is searching for an AI Engineer for a full-time remote.
It's a trusted online marketplace where fans can buy and sell official hospitality packages and VIP tickets to live sports, music, and cultural events.

You’ll help shape the future of customer-facing AI applications, from conversational sales agents to real-time support copilots, transforming how fans discover, explore, and purchase unforgettable live event experiences.

The company has:
— Excellent rating on Trustpilot (4.9),
— Partnerships with the best clubs, venues, and artists,
— Traffic of around 280K monthly unique users per month and growing fast,
— Currently focused on the UK market, but poised to enter European markets in the near future.

Must have experience in Python development, experience in developing and deploying custom LLM agents, experience with MCP and RAG.

Real Estate Bees is a U.S. real estate lead marketplace, running since 2017. We generate motivated-seller leads through SEO, PPC, YouTube and social, and connect homeowners with investors across the country. SEO runs across a portfolio of 100+ websites and is one of our largest acquisition channels. We want a Head of SEO to own that portfolio and scale it.

Why this role exists

Organic is a core growth engine, but it's running below its ceiling. We want someone who can look at 100+ domains and know which to push, which to consolidate, and where the next block of revenue is hiding. We want a Head of SEO who can look across 100+ domains, identify where to invest, and drive measurable revenue growth — not just traffic.

What you'll do:

• SEO performance and growth across the full domain portfolio
• Strategy across content, technical SEO, authority building and AI-search visibility
• Day-to-day direction of the SEO team, freelancers and external vendors
• Budget allocation and prioritization by business impact
• Forecasting and reporting that connects SEO activity to revenue outcomes

What the First 90 Days Look Like:

You'll spend the first weeks getting deep into the portfolio — understanding what's working, what's stalled, and where the biggest leverage points are. From there you'll be expected to:

• Influence department performance with early, data-backed decisions
• Build a working relationship with the team and establish a clear operating rhythm
• Present your strategic priorities to the Head of Growth and Head of Strategy with evidence behind each call

What we are looking for:

Technical SEO — you've ranked competitive keywords in the top 1–3, not just moved them from page 3 to page 2. You understand what actually drives rankings at scale.

Team & Budget Leadership — you've managed SEO teams and held a budget. You know how to prioritize spend, direct freelancers and vendors, and get results through other people.

Analytics — you're comfortable in Search Console, can build a basic forecast, and know how to tie organic traffic to revenue. Data is how you make decisions, not how you explain them after the fact.

Domain Portfolio Management — you've worked across multiple sites and know when to consolidate, when to double down, and how to prioritize across a large footprint.

Communication & Advocacy — you can walk a non-SEO stakeholder through your strategy and defend your priorities with numbers. You don't need consensus to move, but you can earn it.

Nice to have:

Agency / Vendor Management

AI Search Optimization

Real Estate / Lead Gen Domain

This is a high-autonomy role. You'll set your own priorities, manage your own time, and be evaluated entirely on outcomes. The team and budget are there to support you — but the strategy and accountability are yours.

The culture is direct and fast-moving. We value people who can hold their ground on a decision, back it up with evidence, and move on quickly. Bureaucracy is minimal by design.

What You Get

• Ownership of one of the company's main growth engines, with real budget behind it
• Autonomy to build the strategy, systems and team from your own blueprint
• Direct, measurable impact on revenue — your wins are visible and recognized
• Fast execution environment — decisions move quickly once made

Real Estate Bees is a U.S. real estate lead marketplace, running since 2017. We generate motivated-seller leads through SEO, PPC, YouTube and social, and connect homeowners with investors across the country. Fully remote team, focused on building scalable acquisition channels.

Why this role exists:

We already work with several promoters — and it's producing results. But the process behind it is informal: no structured onboarding, no systematic outreach, no scalable framework. That's what this role fixes. We need someone to take what exists, build a real operating system around it, and then use that foundation to grow the network.

What does ownership mean here:

You own the channel and the revenue it produces. You'll start by getting your hands around what's already working — understanding the current promoter relationships, identifying gaps, and building the processes that make it repeatable. From there, you expand: more partners, better formats, a bigger team. You're not inheriting a machine — you're building one from rough parts.

What you'll do:

• Audit and systematize existing promoter relationships — document what's working, fix what isn't, and build the processes to make it scalable
• Design and own the full partner lifecycle: outreach, negotiation, onboarding, activation, and performance tracking
• Recruit and onboard new creators, influencers, affiliates and partners to grow the network
• Launch and run webinars, podcasts, interviews, sponsorships and content collaborations
• Hire and manage a partnerships team as the channel grows
• Own affiliate revenue and partnership performance end to end

What we are looking for:

• Hands-on experience working directly with influencers and content creators
• Experience with U.S.-based influencers
• Experience building or structuring partnership processes — not just executing someone else's playbook
• A track record of growing partnership revenue independently
• Ability to own results end-to-end
• Fluent English, written and spoken
• High energy, drive, and a bias for action — this role rewards people who make things happen

Nice to have

• Background in real estate, lead gen or SaaS
• Experience attending or presenting at industry conferences and live events

What you get

• Existing relationships to build on — you're not starting from zero, but you'll shape everything from here
• A direct line to leadership with full visibility into business metrics
• The chance to design the function your way, without an inherited mess to undo
• A team that ships fast and skips bureaucracy
• Visible, measurable impact on revenue — not abstract contribution

The Role:

We have been developing products for Wall Street for the last 13 years. We grow increasingly, and our products help attract more than $30 billion of financing monthly.

Our clients: J.P.Morgan, Goldman Sachs, Dell, Ford, Tesla, and others.

The head office is in NY. The development office in Kyiv has operated for the last 9 years and comprises 140+ specialists across 10 Agile, DevOps, and Architect teams.
 

We are looking for a Senior Full-Stack Developer. You will be a part of a motivated team responsible for implementing new functionality and maintaining mission-critical systems for one of our technology platforms (Swiftbridge, which underpins Evercall).

Since this role involves close collaboration with a team located in the USA, we are looking for a shifted working schedule until 7:00 PM (UA time, including a one-hour break). The mandatory time reference is 12:00 PM ET.

Key requirements:

● 5+ years of commercial software development experience

● 5+ years of professional experience with PHP (7.x/8.x), including OO design, SOLID principles, system design and architecture

● Strong experience with SQL, relational databases (MySQL/PostgreSQL), including query optimization, indexing strategies, and data modeling

● Strong knowledge of vanilla JavaScript

● Knowledge of front-end technologies (HTML, CSS, DOM API)

● Solid understanding of Linux CLI, Docker images and containerization

● Understanding of Apache configuration, performance tuning, and security best practices

● Experience with API design and web services development

● Experience integrating and maintaining third-party APIs and services

● Strong debugging, profiling, and optimization skills across the LAMP stack

● Analytical and troubleshooting skills

● Proactiveness, ability to learn quick

● High level of responsibility and ability to work independently

● Strong communication and time management skills

● English level: Upper-Intermediate.

Would be a plus:

● Experience in leading projects

● Experience with high-load systems and performance optimization

● Experience with modern PHP frameworks such as Laravel or Symfony

● Knowledge of WebRTC and WebSockets

● Experience with: Kubernetes, Redis/Memcached, and cloud platforms such as AWS

● Knowledge of React, React SSR, React Context API, and state management patterns and solutions

● Experience with TypeScript

● Familiarity with CI/CD pipelines and automated deployment practices

● Experience with automated testing frameworks for PHP (PHPUnit, Codeception)

● Familiarity with security hardening and compliance in enterprise environments

● Working hours skewed later (Kyiv time).

Key responsibilities:

● Design, develop, and maintain scalable, high-performance LAMP applications

● Take ownership of major features and drive optimization/refactoring projects targeting performance, scalability, and reliability improvements

● Collaborate with architects and product teams to design technical solutions that meet business requirements

● Write clean, maintainable, and well-documented code following best practices

● Optimize SQL queries and ensure efficient interaction with large datasets

● Participate in code reviews, architecture discussions, and knowledge sharing

● Research and evaluate new technologies, frameworks, and approaches to improve development efficiency and product capabilities

● Provide production support and troubleshoot complex system issues

● Write and maintain unit and integration tests.

We offer besides a competitive salary:

● The friendly team

● Remote work, with the ability to return to the Kyiv office when it’ll be possible

Office in the city center — business center Panorama near the Landscape Alley, 10 minutes from Zoloti vorota metro station

● The informal style of leadership and communication, skilled management

● Work in an Agile environment

● Participation in seminars, trainings, and conferences

● English lessons online and the possibility to use English at work

● Team building and other activities

● Yearly salary review

● Paid vacation, paid sick leave

● Corporate medical insurance programs from the start date

● PE accounting and support

● Referral program.

This role is available in the following shift: Monday - Friday 09am-06pm

As a Customer Care Expert at Wix, you’ll be responsible for helping our over 278 million users worldwide make their online dreams a reality. We work hard for our users, and our Customer Care teams are always there to make sure problems are solved and challenges are tackled.

1. Provide care to our users through calls, chats and email
2. Get to know each user’s business goals, uncover their needs and help guide them through their journey, providing advice regarding their sites and businesses
3. Help users solve problems while exposing them to additional ways they can achieve their goals and succeed online
4. Analyze user behavior, content suitability and content relevance to determine effects on user satisfaction
5. Develop and maintain positive customer relations and satisfaction
6. Influence the way we support our users and improve it to make sure our users’ experience is the best possible
7. Work with all other departments and product teams, and stay aligned about users’ needs

Qualifications

• Fully proficient in German and fluent English 
• 1+ years of customer service experience (in any industry)
• Proactive problem-solver who can work independently, taking initiative to seek solutions
• Professional who loves helping others succeed and is curious to know what really drives users and their needs
• Great communication skills that enable you to solve problems thoughtfully and effectively
• Fast learner, with the ability to adapt with a can-do attitude
• Tech savvy and eager to explore new technologies

Please send your CV in English.

Additional information

We are Wix’s Customer Care Guild. We're not your typical customer support. We represent the Wix user's voice and work closely with Product to deeply understand Wix technologies and services. As part of our global organization of Customer Care, we’re responsible for building solid relationships with Wix users, uncovering their business needs, and guiding them to success. Working with us, you’ll find a friendly atmosphere, fantastic coworkers, and diverse growth opportunities in a dynamic environment. We’re spread across the globe and offer an office, remote, or hybrid work model depending on the site. 

🌱  About the Company

NEELO is an e-commerce company specialising in the development and sale of home and everyday-use products, mainly around moving, storage, protection and bedding.

Our mission is to identify high-potential product niches, build useful and well-positioned brands, and scale them through online marketplaces. 

Through our flagship brand, Wrappybag, we built a strong and recognized market presence across Europe.

Today, we mainly sell across Amazon EU5 + 3PX and are preparing to launch on Shopify soon. At this stage, the focus remains on the European market, with no plans to expand to other regions. 

⭐️  About the Role

We are looking for a highly organized, creative, and hands-on Product Content & Creative Specialist to join our growing e-commerce team. This role is ideal for someone who combines strong visual design skills with an operational mindset and understands how content impacts customer experience and conversion performance. You will take ownership of our product content across Amazon Europe and, in the future, Shopify. 

This is a hybrid creative and operational position that requires both coordination of external creative teams and direct execution of visual tasks.

Key Responsibilities

🎨 Create, edit and adapt product visuals using Figma, Photoshop, Illustrator or similar tools.

✏️ Make quick and light graphic edits internally when needed.

🖼️ Improve product images: packshots, infographics, lifestyle visuals, comparison tables, pictograms, visual hierarchy and overall product page clarity.

⭐ Create and optimize Amazon Premium A+ Content and Brand Stores.

🤝 Collaborate with PPC manager in creation of visual assets for Amazon Ads, Meta Ads and other acquisition campaigns.

🔍 Run visual competitive analysis to understand best practices, identify gaps to keep listings at a high standard.

📢 Coordinate external content providers (photo/video agencies, 3D studios and UGC creators).

📋 Prepare clear creative briefs, following up on production, giving feedback and ensuring that final assets are delivered on time and at the expected quality level.

🗂️ Organise and maintain our content library so that all assets are easy to find, correctly named, up to date and ready to use across channels.

💬 Work with Asana, Slack and Google Workspace to manage projects and coordinate with the team.

Requirements

💼 2–3 years of experience in graphic design, e-commerce content, or a similar role.

🎯 Strong proficiency in Figma.

🖌️ Experience creating product visuals, infographics, A+ Content, and advertising creatives.

🛒 Understanding of Amazon listing requirements and marketplace content best practices.

🔎 Strong attention to detail and visual consistency.

💻 Comfortable using Asana, Slack, Google Drive, Google Docs, and Google Sheets.

🗂️ Ability to manage multiple projects and meet deadlines.

🗣 English level: B2 or higher.

Nice to Have

🖍️ Adobe Photoshop and/or Illustrator.

🛍️ Experience with Amazon Seller Central or Vendor Centra, Shopify.

📈 Experience creating assets for Amazon Ads or Meta Ads.

📸 Experience working with UGC creators, photographers, or creative agencies.

🤖 Knowledge of AI-powered creative tools.

🗣 French level: B2 or higher.

What's in it for you:

🌍 Work for an international company

💰 Timely salary

📚 Courses and trainings at the company expense

🏖️ Paid Vacations, Sick Days and Holidays off days

🚀 Possibility of developing your career and mastering adjusted professional fields

Official employment

⏰ Flexible schedule 

🌱 Interesting project and growing every day

📊 Direct impact on the company’s growth and organisation

🤝 Close collaboration with the founders and management team.

📩 Ready to bring products to life through outstanding visuals and creative content? We'd love to meet you - apply now!

Looking for a Middle+/Senior C++ Engineer.

Requirements:

• Strong Modern C++
• Experience building efficient, reliable systems
• Concurrency / Multithreading
• Memory & Performance Optimization
• Linux (user-space; system-level is a plus)
• Experience designing scalable systems
• Understanding of latency / reliability / throughput trade-offs
• Ability to make technical decisions independently
• Profiling and performance optimization
• Strong debugging skills
• Unit and integration testing

We Value:

• High autonomy and ownership
• Ability to work in ambiguous R&D environments
• Focus on production-ready solutions

We are looking for a Promo Manager to join our team. This role will involve the creation and timely delivery of emails, bonuses, web pushes and other required communications. Would you like to develop your skills and your career at an innovative company that will take your career to the next level? Then we would love to hear from you!

WHAT WILL HELP YOU SUCCEED IN THE ROLE
- At least 1 year of experience in email or CRM marketing;
- Experience working with tools like Customer.io (or similar platforms);
- Intermediate level of English or higher;
- Understanding of user segmentation principles and content creation;
- Strong attention to detail and a responsible approach to tasks;
- Basic knowledge of HTML will be a plus.

Would be a plus

- Experience working with analytics to evaluate campaign performance and understand user behavior;
- Ability to analyze market trends and collect best practices;
- Interest in developing analytical skills within CRM/retention marketing.

HOW YOU WILL MAKE AN IMPACT
- You will be responsible for the timely creation and delivery of emails, push notifications, pop-ups, and SMS campaigns for our brands;
- You will perform user segmentation to ensure relevant and effective communication;
- Your tasks will include setting up, testing, and monitoring bonus mechanics;
- You will be responsible for publishing promotional materials on websites;
- You will fully support the campaign creation process, collaborating closely with copywriters, designers, game managers, and the product team;
- You will monitor the spam rate of your campaigns and promptly handle unsubscribe requests or spam complaints;
- You will apply a basic understanding of email marketing best practices — including proper audience selection (e.g., excluding unsubscribed or blocked users).

WHY YOU’LL LOVE IT HERE:

- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Unlimited vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
- Co-working space reimbursement to save your nerves from always working from home :)