Jobs at Djinni

Про нас:

The Fourth Law (Четвертий Закон) -  провідний український виробник технологій автономності для дронів. Рішення компанії кодифіковані за стандартами НАТО та застосовуються у понад 50 підрозділах СОУ і 20+ виробників дронів. Наші вироби носять імена українських діячів розстріляного відродження та шістдесятників — Василя Стуса, Олени Теліги, Миколи Зерова та Анатолія Лупиноса.

У 2026 році компанія отримала відзнаку від DOU як найперспективніший проект у сфері оборонних технологій.

Місія ролі: Компанія стрімко зростає, а разом з нею збільшуються команда рекрутингу та обсяги найму. Ця роль відповідає за те, щоб операційна частина рекрутингу працювала злагоджено навіть у період активного масштабування. Це роль не про пошук кандидатів, а про надійність і прозорість усіх процесів навколо найму та їх поступове вдосконалення.

Основні задачі:

• Аналітика та звітність: ведення головної аналітичної таблиці департаменту; підготовка звітів і дашбордів за ключовими метриками; ведення план-факту рекрутингових витрат департаменту.

• Контроль процесів і документів: стеження за дотриманням рекрутерами єдиних процесів на всіх етапах підбору; перевірка ключових документів, насамперед оферів, на коректність і відповідність внутрішнім політикам; підтримка регламентів, шаблонів і чеклістів в актуальному стані.

• Робота з контрагентами: взаємодія з агенціями та роботними сайтами (договори, ведення реєстру контрагентів); перевірка рахунків, звірка сум, контроль строків оплат та процесинг оплат у ERP-системі.

• Підтримка робочих інструментів: налаштування доступів і ролей в ATS для нових членів команди, допомога рекрутерам у роботі із системами та впровадженні нових можливостей.

• Реферальна програма: адміністративна підтримка внутрішньої реферальної програми.

• Вдосконалення процесів: пошук і впровадження способів спростити та автоматизувати рутинні задачі, зокрема за допомогою AI-інструментів; ведення проектів з оптимізації процесів.

Досвід та навички, які ми шукаємо:

• Досвід в операційній або адміністративній ролі в рекрутингу від 2 років (ідеально у компанії, що швидко зростає).

• Скрупульозність і увага до деталей.

• Структурне, орієнтоване на процеси мислення; вміння описувати, налагоджувати та масштабувати робочі процеси.

• Впевнена робота з ATS та з Excel і Google Sheets (звіти, дашборди, підтримка порядку в даних).

• Впевнена письмова й усна англійська для роботи з міжнародними контрагентами та документами.

• Відповідальність і самостійність; уміння пріоритезувати завдання та працювати на результат, а не на процес.

• Готовність застосовувати AI-інструменти для оптимізації роботи.

Буде перевагою:

• Досвід налаштування або адміністрування ATS

• Досвід у сфері MilTech, оборонних технологій або у швидкозростаючій tech-компанії.

Чому варто обрати нас:

• Робота, яка матиме реальний вплив. Ми створюємо продукти, які безпосередньо посилюють оборонний потенціал України.

• Робота з топовими інженерами у сфері MilTech та автономності.

• Офіційне оформлення трудових відносин в Дія.Сіті.

• Можливість бронювання військовозобов’язаних працівників згідно з вимогами чинного законодавства.

• Щорічна оплачувана відпустка — 24 календарні дні.

• Для ветеранів передбачена додаткова оплачувана відпустка — 14 календарних днів.

• Оплачувані лікарняні відповідно до законодавства.

• Добровільне медичне страхування після проходження випробувального терміну.

• Можливість компенсації витрат на навчання згідно з внутрішніми політиками компанії.

Ми шукаємо не виконавців, а однодумців, які поділяють наші цінності та готові будувати майбутнє українського MilTech.

Reteno is the messaging platform for app user retention. It’s designed to identify and retain the right users through perfectly timed and channel-optimized campaigns without developers. We help mobile teams grow their product and revenue through personalized push notifications, in-apps, emails, SMS, and more. Reteno is trusted by 300+ leading brands worldwide, including Welltech, Boosters, Reface, RetouchMe, and plenty of smaller apps that scale with us. We are currently looking for a Support specialist L2\L3.

From a Support Specialist L2\L3, we expect fast and effective integration of the Mobile SDK and a reduction of time when something goes wrong on the client side. Additionally, you will be required to assist with configuration when needed and verify the work of the client’s developers to ensure they are implementing everything correctly.

Key Responsibilities:

 - Ensure fast and smooth integration of clients’ mobile applications.
- Provide technical consultations to clients.
- Communicate with Dev and QA teams to resolve clients’ issues quickly.
- Collect and systematize customer feedback.
- Translate customer needs into clear technical tasks for developers.
- Provide technical support for IT products (1–2 years of experience).
- Communicate effectively with B2B clients and development teams.
- Maintain strong focus on results.

SKILLS AND EXPERIENCE:

- 2+ years of experience in the IT field
(preferably in QA or Support L2/L3 roles with in-depth work on mobile apps).
- Basic technical expertise and the ability to learn new tools quickly.
- English level B2 or higher.
- Understanding of Agile principles.
- Knowledge of Lean, Kanban, Scrum methodologies.
- Excellent communication skills.
- Understanding of SDLC.
- Ability to work confidently with AI productivity tools.

WOULD BE A PLUS:

 - Experience working with marketing SaaS and/or e-commerce projects.
- Ability to write code or read it with understanding.
- Participation in integration-focused projects, especially involving data exchange across systems.
- Practical experience with Atlassian Confluence, Trello, Google Docs.

WE OFFER:

- Flexible 8-hour work schedule, Mon-Fri.

- Opportunity to work remotely or with a hybrid schedule.

- 18 working days of vacation and official holidays off.

- Partial compensation for English language courses and other educational programs;

- An awesome team of professional and fun individuals.

If you’re looking for a dynamic and ambitious product company with continuous innovations and exciting projects (Reteno, eSputnik, Yespo). 

QATestLab is an international IT outsourcing company that provides independent software testing services. We have over 20 years of experience in providing QA support to companies in various industries — from e-commerce, banking, and healthcare to gaming, media, and telecom. Our service portfolio includes manual testing and test automation services for web, desktop, mobile, and cloud applications.

We are developing a sales department and are looking for an energetic and ambitious Sales Manager (b2b) for our IT services. If you are keen on communication with people, the dynamic pace of work, professional challenges, and constant development, you are a perfect match.

We expect that you:

• Have spoken and written English at the Upper-Intermediate level
• Have 3+ years experience in IT sales (B2B)
• Have experience with the full sales cycle
• Have high communication skills
• Have desire to develop in the field of IT sales
• Aim on long-term and high-quality results
• Have experience with KPI

Will be a plus, if you:

• Have a basic understanding of the software development and testing lifecycle (SDLC/STLC)
• Have experience working with Clay

What will you do:

• Search for and attract new clients and projects with the aim of expanding the program’s client portfolio
• Process incoming leads and actively work with target clients at various stages of the sales funnel
• Address objections from potential clients: ability to communicate effectively, argue the company’s position, and build trust
• Maintain CRM and analytics on potential partners
• Coordinate projects at all stages of launch and support, including gathering customer information, negotiating prices, and concluding/reviewing contracts
• Participate in brainstorming sessions with the team to develop sales strategies, generate new ideas, approaches, etc

We offer:

• Collaboration with a stable company with established processes and a positive atmosphere
• Experience in managing projects of various levels of complexity, methodologies, and approaches
• Flexible cooperation format: start between 8:00 to 11:00, finish between 17:00 to 20:00
• 100% compensation for sick leave, 18 working days off
• A developed corporate culture, system of social assistance, and a wide loyalty program

Become a part of our team! Hand in your CV!

We are looking for a Middle+ Automation QA Engineer to join our team and contribute to the development of a high-load financial exchange platform. The product operates in a domain with elevated quality, reliability, and performance requirements.

Responsibilities:

• Develop and maintain automated tests using Playwright + TypeScript.
• Design scalable and maintainable test architecture.
• Contribute to the overall test automation strategy.
• Perform UI and API test automation.
• Analyze defects and participate in root cause investigations.
• Collaborate with developers and product teams.
• Participate in code reviews and quality initiatives.
• Help improve QA processes and best practices.
   

Requirements:

• 2+ years of experience in QA / Test Automation.
• Solid hands-on experience with Playwright.
• Strong knowledge of TypeScript / JavaScript.
• Experience with UI test automation.
• Experience with API testing / automation.
• Understanding of SDLC and QA methodologies.
• Experience working with Git.
• Understanding of CI/CD pipelines.
• English level: Intermediate or higher.
   

Nice to have:

• Experience with high-load or complex systems.
• Experience in fintech / trading / financial products.
• Knowledge of REST / network protocols.
• Experience with test reporting & debugging tools.
   

What We Offer

• Modern technology stack and engineering practices
• Flexible working conditions.
• Legal support.
• Paid sick leaves and medical insurance.
• Paid vacations.
• Free English classes.

About Us At Huuray, we make gifting smarter — helping companies and individuals send digital gift cards and rewards across the world. We're growing fast and looking for an experienced Frontend Developer to join our team and help us craft beautiful, scalable, and high-performance user interfaces across our platforms. We have talented team members based in Kyiv, and we're excited to add another skilled developer to collaborate closely with them.
 

What You'll Do

• Develop and maintain responsive, high-quality web applications for our gift and reward platforms.
• Work closely with our design team and backend developers to build seamless, user-focused solutions.
• Collaborate with product managers to create exceptional user experiences.
• Implement reusable, testable components with modern frontend frameworks and libraries.
• Perform cross-browser and cross-device testing to ensure consistency and reliability.
• Help perform QA testing of final product releases to maintain quality and stability.
• Optimize performance and ensure accessibility compliance.
• Participate in code reviews and help define best practices and UI standards.
• Use Claude Design (claude.ai/design) to rapidly prototype UI concepts, wireframes, and feature flows — turning ideas into shareable visuals before they reach development.
• Take ownership of integrating Claude Design into Huuray's frontend workflow, including connecting it with our design system and handoff pipeline to Claude Code.
   

Your Tech Toolbox

• Next.js/Vue
• JavaScript (ES6+)
• HTML5 & CSS3
• jQuery / jQuery UI
• Version control (Git)
• Frontend frameworks/libraries
• Cross-browser and cross-device testing tools
• Claude Design (claude.ai/design)
• Claude API / Anthropic SDK
   

What We're Looking For

• 3+ years of experience as a Frontend Developer.
• Fluent written and spoken English.
• Solid understanding of JavaScript and modern frameworks (React, Next.js, Vue).
• Strong experience with responsive design and modern web standards (HTML5, CSS3, JS).
• Hands-on experience with Claude Design — you've used it to create prototypes, mockups, or UI flows and understand how it fits into a modern frontend workflow.
• Knowledge of performance optimization and accessibility best practices.
• Comfortable working with APIs and integrating data from backend systems.
• Proficient in Git-based workflows (branches, pull requests, code reviews).
• Passion for clean, maintainable code and user-friendly design.
• 
   

Nice to Have

• Knowledge of Bootstrap and familiarity with .NET environments.
• Experience with TypeScript, GraphQL, or headless CMSs.
   

Why Join Us

• Work remotely with flexibility, preferably based around Kyiv.
• Join a company that already has team members in Kyiv, making collaboration seamless.
• Be part of a dynamic, fast-growing international company.
• Help build a product that brings joy to people around the world.
• Play a hands-on role in how we adopt AI tooling — Claude Design is going into our stack, and you'll help shape how we use it.
• Competitive compensation and a collaborative, idea-driven environment.

We’re looking for an experienced and creative Middle UX/UI Designer to join our team and work on engaging digital products. You’ll design intuitive interfaces that drive user satisfaction. Experience with AI-powered design tools is a plus, as we welcome innovative approaches to the design process.

Key Responsibilities:
• Prototype: create user flows, and wireframes of different levels of detail, and test them;
• Create design interfaces for web and mobile applications;
• Create a multifunctional design system;
• Conduct various UX testing and collect various artifacts during the defined phase;
• Conduct UX research that includes Stakeholder interviews, User interviews, Workshops, Design Audits, and Competitor analysis;
• Suggest enhancements to product design and offer alternative solutions;
• Maintain effective communication with clients to comprehend their needs and deliver outstanding solutions.

Requirements:
• 2+ years of experience as a UI/UX Designer;
• Proven expertise in UX/UI design with a strong portfolio;
• Extensive experience in conducting UX research;
• Experience in working with design tools (Figma is required);
• Experience with designing wireframes & prototyping;
• Confident written and spoken English (B2 level or above);
• Excellent communication skills that allow you to collaborate effectively with different teams and clients;
• Ability to produce high-quality results through effective time management across multiple projects.

Would be a plus:
• Experience with AI design tools;
• Basic animation skills;
• Basic illustration skills.

We offer:
• Transparent financial motivation;
• Remote workplace or a comfortable office in the center of Kyiv;
• 18 working days of paid leave annually;
• Unlimited sick days;
• Salary review twice a year;
• Compensation for our English-speaking club — 100%;
• Compensation for any AI tool of your choice — 100%;
• Compensation for coworking spaces — 100%;
• Compensation for gym memberships and professional courses — 50% (after the trial period);
• Compensation for any English courses — 50% (after the trial period);
• Compensation for sessions with a psychologist — 50% (after the trial period);
• Medical insurance (after the trial period).

Interview Stages:
Portfolio preview ➡️Screening Interview ➡️Technical Interview ➡️Job Offer

If you have the skills, passion, and determination we’re looking for, apply now to become part of our exciting journey ⭐️

Brights is looking for an HR Manager who would be passionate about supporting our growing team and fostering a positive employee experience. You’ll work closely with our recruitment, resource, and executive teams to shape a strong people-first culture across the company and drive our team forward 🚀

Key Responsibilities:
• Own and continuously improve onboarding, adaptation, and offboarding processes;
• Conduct regular 1:1 meetings to gather employee feedback, offer support, and strengthen engagement;
• Support team engagement initiatives, including organizing team-building events and preparing company merch;
• Oversee company benefits and coordinate with external providers to ensure a high-quality experience for employees;
• Collaborate with the admin and finance teams on document management;
• Run quarterly employee satisfaction surveys and analyze engagement data to drive improvements.

Requirements:
• 1+ year of experience in the HR field;
• Strong understanding of core HR processes across the employee lifecycle;
• Excellent communication and interpersonal skills;
• Highly organized with strong time management skills and attention to detail;
• Intermediate written and spoken English (B1 level or above);
• Based in Ukraine, with flexibility for visits to Kyiv and Lviv.

Would be a plus:
• Experience working with ITFin;
• Experience to lead recruitment activities (planning, analytics, reporting). We currently have two recruiters on board.

We offer:
• Transparent financial motivation;
• Remote workplace or a comfortable office in the center of Kyiv;
• 18 working days of paid leave annually;
• Unlimited sick days;
• Salary review twice a year;
• Compensation for our English-speaking club — 100%;
• Compensation for any AI tool of your choice — 100%;
• Compensation for coworking spaces — 100%;
• Compensation for gym memberships and professional courses — 50% (after the trial period);
• Compensation for any English courses — 50% (after the trial period);
• Compensation for sessions with a psychologist — 50% (after the trial period);
• Medical insurance (after the trial period).

Interview Process:
Screening Interview ➡️ Interview with CEO/COO ➡️ Job Offer

If you have the skills, passion, and determination we’re looking for, apply now to become part of our exciting journey ⭐️

On behalf of our Client from France, Mobilunity is looking for a Fullstack Engineer.

Our client is a table management software and CRM that enables restaurant owners to welcome their customers easily. The app is useful to manage booking requests and register new bookings. You can view all your bookings, day after day, wherever you are and optimize your restaurant’s occupation rate. Our client offers a commission-free booking solution that guarantees freedom above all. New technologies thus become the restaurateurs best allies for saving time and gaining customers while ensuring a direct relationship with them.

Their goal is to become the #1 growth platform for Restaurants. They believe that restaurants have become lifestyle brands, and with forward-thinking digital products, restauranteurs will create the same perfect experience online as they already do offline, resulting in a more valuable, loyalty-led business.

Requirements:

• 5+ years of professional software development experience, with PHP/Laravel as your primary backend stack
• Strong SQL knowledge – you write queries, understand indexes, and can reason about query performance
• Experience with React or NestJS
• Proven ability to articulate and justify architectural decisions: weighing trade-offs around scalability, maintainability, and explaining the reasoning clearly to peers and stakeholders
• Fluency with REST API design and experience consuming or building JSON integrations
• Knowledge of cloud infrastructure (AWS) and containerization (Docker)
• Comfortable working in Git-based workflows with pull requests, branches, and CI gates
• Active user of AI development tools (Claude Code, Cursor, Copilot, or similar) – you’ve integrated these into your daily workflow and are curious about pushing them further
• Strong product mindset with the ability to contribute to feature design and product decisions
• A track record of working in Agile environments with cross-functional teams
• Upper-intermediate to advanced English proficiency

In return we offer:

• The friendliest community of like-minded IT-people
• Open knowledge-sharing environment – exclusive access to a rich pool of colleagues willing to share their endless insights into the broadest variety of modern technologies
• Mobilunity Medical Insurance program designed to attend our teams’ needs
• Paid vacations and sick leaves, including 5 paid days per year that don’t require a sick note
• Perfect office location in the city-center (900m from Lukyanivska metro station with a green and spacious neighborhood) or remote mode engagement: you can choose a convenient one for you, with a possibility to fit together both
• No open-spaces setup – separate rooms for every team’s comfort and multiple lounge and gaming zones
• English classes in 1-to-1 & group modes with elements of gamification
• Neverending fun: sports events, tournaments, music band, multiple affinity groups

🐳 Come on board, and let’s grow together! 🐳

We are looking for an experienced macOS Developer to join our team for a long-term collaboration. If you enjoy building high-quality native desktop applications, care about software architecture, performance, and user experience, and are comfortable working across both modern and legacy Apple technologies, we would love to meet you.

Who are we?
We are Out Of The Box Systems: a Ukrainian team of passionate, battle-tested engineers and creators united by one goal—delivering real results with clarity, precision, and autonomy.
We specialize in challenging engineering projects, including Rust development, AI Engineering, Computer Graphics, Automation, and Custom Software Development. We value ownership, accountability, continuous learning, and practical problem-solving over bureaucracy and unnecessary processes.
Our team works remotely with clients from the USA, Canada, Europe, and other international markets.

Workload

• Full-time remote collaboration
• Flexible schedule
• Long-term projects
• Direct communication with clients and engineering teams
• Focus on quality, ownership, and continuous improvement

Responsibilities

• Design, develop, and maintain native macOS applications using Swift and AppKit
• Participate in architecture discussions and technical decision-making
• Build scalable, maintainable, and well-structured software solutions
• Integrate third-party and internal REST APIs
• Work with local data persistence solutions including Core Data, SQLite, and file-based storage
• Optimize application performance, stability, and user experience
• Debug complex issues using Xcode, Instruments, and Apple profiling tools
• Participate in code reviews and knowledge-sharing activities
• Collaborate closely with product managers, designers, and other engineers
• Contribute to testing, deployment, and maintenance processes

Required Skills

• Strong commercial experience with Swift
• Experience developing native macOS applications using AppKit
• Understanding of Cocoa frameworks and macOS application architecture
• Experience with Xcode, Instruments, and debugging/profiling tools
• Strong understanding of Async/Await, GCD, concurrency, and multithreading
• Experience integrating REST APIs and networking solutions
• Experience working with Core Data, SQLite, or file-based storage
• Experience using Git in a collaborative environment
• Understanding of software architecture principles and design patterns
• Experience with MVC, MVVM, Clean Architecture, or similar architectural approaches
• Strong debugging and performance optimization skills
• Experience writing unit, integration, or UI tests
• Experience participating in code reviews
• Upper-Intermediate English (B2) or higher

Preferred Skills

• Experience with SwiftUI
• Experience publishing applications through the Mac App Store
• Understanding of Human Interface Guidelines (HIG)
• Experience with code signing, notarization, and sandbox requirements
• Experience using Swift Package Manager, CocoaPods, or similar dependency managers
• Experience working with GitHub Actions, Azure DevOps, Xcode Cloud, or similar CI/CD solutions
• Understanding of Keychain, secure storage, certificate management, and encryption
• Experience supporting legacy Objective-C codebases
• Experience working with cross-functional remote teams
• Experience with Rust
• Experience with C++
• Experience working with performance-critical applications
• Experience building developer tools, desktop utilities, or creative software products
   

What You Get

• Long-term collaboration with challenging international projects
• Competitive compensation based on your skills and experience
• Flexible remote work environment
• Transparent communication and supportive team culture
• Opportunity to work with experienced engineers across multiple technology domains
• Professional growth through mentorship, feedback, and hands-on experience
• 2-year B2B contract reflecting our long-term commitment to every team member

NuxGame is a dynamic IT company delivering top-tier software solutions for the iGaming industry. We empower operators of all sizes to expand into new markets, strengthen their existing brands, and achieve ambitious business goals.

We are looking for a Senior DevOps Engineer who is passionate about building resilient infrastructure and ensuring high availability for high-load systems. If you thrive in complex cloud-native environments and enjoy working with scalable architectures, this opportunity is for you.

Responsibilities:

• High-Load Platform Optimization: Design, build, and optimize server-side platforms (Nginx, PHP-FPM, MySQL, Redis, message queues).
• Orchestration and Containerization: Architect and maintain Kubernetes-based platforms and containerized workloads (Docker, Helm, GitOps).
• Network Security: Design and operate secure network infrastructure, including firewalls (iptables, UFW, security groups, NACLs), reverse proxies, and L7/L4 load balancers.
• Threat Protection: Implement DDoS protection and WAF strategies (Cloudflare, rate-limiting, bot protection).
• Observability Stack Development: Build and maintain the observability stack, including metrics (VictoriaMetrics, Prometheus), APM (New Relic, OpenTelemetry), and centralized logging and alerting.
• Automation and CI/CD: Design, implement, and continuously improve CI/CD pipelines (Jenkins, GitHub Actions) and manage infrastructure lifecycle using Infrastructure as Code (IaC).
• Architecture and Compliance: Participate in architecture design, reliability engineering, and capacity planning; ensure security, compliance, and audit readiness (PCI DSS, secrets management, access control).

What We Expect From You:

• Linux Expertise: Strong hands-on Linux expertise (Debian, Ubuntu, systemd, networking, performance tuning).
• Deep AWS Knowledge: Extensive experience with the AWS ecosystem, including Compute (EC2, ASG, EKS), Networking (VPC, Load Balancers, peering), Managed databases (RDS Aurora), and Messaging (SQS, Kafka).
• Database Operations: Strong database operations knowledge, including MySQL HA, replication, and backup strategies.
• Production Kubernetes: Hands-on experience with Kubernetes cluster architecture, high availability (HA), upgrades, and disaster recovery (DR).
• Automation Tools: Mandatory proficiency in Terraform, experience with Ansible, along with scripting and automation skills in Bash and Python.
• CI/CD and GitOps: Advanced experience with Jenkins, GitHub Actions, and GitOps practices.
• Cloudflare Expertise: Strong Cloudflare expertise covering DNS, CDN, WAF, and DDoS protection.
• Networking and Security: Solid understanding of networking and security fundamentals (TLS, IAM, VPN, firewalling, zero-trust); experience in regulated environments or with security standards like PCI DSS is a significant plus.

Tech Stack:

AWS, Kubernetes, Terraform, Helm, GitHub Actions, VictoriaMetrics, Grafana, New Relic, Aurora, Redis, Cloudflare, Python, Bash.

What We Offer:

• Remote & Flexible: Work from anywhere. Our core hours are 09:00/10:00 to 17:00/18:00 (Kyiv time), Monday–Friday.
• Financial Stability: Timely and competitive compensation payments.
• Equipment Policy: Personal equipment is provided to ensure comfortable and efficient work.
• Knowledge Sharing: We regularly gather to discuss new trends, share insights, and grow together.
• Professional Community: Work in a team of like-minded professionals who support, inspire, and tackle complex challenges together.
• Creative Freedom: We encourage initiative and provide space for professional expression and the implementation of your ideas.
• Time-off Policy: Up to 29 days off per year, including up to 5 days for short-term health-related absences (without medical confirmation).
• Healthy Atmosphere: A friendly, results-oriented environment focused on mutual respect, free from unnecessary bureaucracy and pressure.

NuxGame works with iGaming operators of all scales helping companies access new markets or enhance their existing brands. As a casino gaming software company, NuxGame provides solutions that allow building outstanding brands and fulfilling your business goals.We are looking for a Support Manager to join our team.

What we expect from the candidate:

- Confident command of the English language, because we work with foreign markets (only written communication, and chat support);

- Knowledge of other languages will be a great advantage;

- Work experience in gambling/betting or gaming will be a plus;

- Technical background will be a plus;

- Competent oral and written language;

- Responsibility, high attentiveness, diligence, and ability to work in a team.

Your position will include:

- After-sales software customer support in English chat.

What we offer:

- Work schedule: 10:00-18:00/18:00-02:00/02:00-10:00, 21-23 shifts per month (8-night shifts), 8-9 days off;

- Timely payment of wages, official employment.

- Friendly, cheerful team and a pleasant atmosphere without pressure, stress, and other negativity;

We believe in the importance of unlocking the inner potential of each team member, we have an open and democratic system of work organization.

We are waiting for you on our team!

About the client
The client is a neocloud building purpose-built GPU infrastructure for AI workloads. We operate large-scale clusters powering training and inference for some of the most demanding AI customers in the market, and we’re rapidly expanding. Our infrastructure runs on NVIDIA and AMD accelerators, InfiniBand and high-speed Ethernet fabrics, and a production stack spanning bare-metal provisioning, Kubernetes, and OpenStack.

We’re small, senior, and moving fast. The people who do well at the client own problems end-to-end and make decisions with incomplete information.

The role
We are hiring an Incident & Reliability Lead to own the incident and problem management programs at the client. This is the person who runs the call when a customer cluster goes down, drives the post-mortem afterward, and hardens the runbooks so the same failure does not surface twice.

This is not an ITIL paperwork role. You will be technically credible across Kubernetes, Linux, networking, and GPU infrastructure, enough to lead a live incident with platform engineers, and a customer on the bridge. But your center of gravity is the process: fast, clean incident response, honest communication, and a relentless feedback loop between customers engineering.

You will set the standard for how the client behaves during our most challenging hours. Done well, this is one of the most visible and highest-leverage roles on the team.

You will work closely with cloud operations, network teams, and customer-facing counterparts. Expect to be on-call in a shared rotation.

What you’ll own

• Incident command. Run major incidents end-to-end: triage, escalation, comms cadence, timeline, decision log, and drive-to-resolution. You are the conductor, not the fixer.

• Customer communications. Own customer-facing incident messaging, initial acknowledgement, status updates at defined intervals, resolution notice, and written RCA. Clear, honest, no hedging.

• Post-mortem and RCA program. Run blameless post-mortems, write the RCA, track action items to completion, and publish learnings across the org. Own the quality bar for RCA writing at the client.

• Escalation framework. Define and maintain the severity matrix, escalation trees, on-call rotations, and paging policies across platform, network, DC ops, and leadership.

• Runbooks and playbooks. Turn tribal knowledge into durable, testable runbooks. Drive the engineering teams to document before the next 2am page, not after.

• On-call health. Own the on-call experience: page volume, alert quality, rotation fairness, and handoff hygiene. Kill noisy alerts. Fix the ones that matter.

• Reliability metrics. Define and report the metrics that matter: MTTA, MTTR, incident count by class, SLO attainment, repeat-offender systems. Make reliability a number the business trusts.

• Game days and drills. Plan and run incident drills across clusters, regions, and customer scenarios. Surface gaps before customers do.

• Incident tooling. Own the incident tooling stack, paging, status page, incident channel automation, timeline capture, RCA templates. Evaluate and land the right tools.

What we’re looking for

Required

• 7+ years in SRE, production engineering, or infrastructure operations, with clear ownership of incident management in at least one prior role.

• Proven ability to run major incidents as the commander, keeping a room calm, driving decisions, managing comms to customers and executives in parallel.

• Strong technical fluency across Linux, Kubernetes, networking (L2/L3, BGP basics), and cloud or bare-metal infrastructure. Deep enough in the stack to challenge assumptions, debug alongside engineers on a bridge call, and senior enough to turn each incident into durable improvements like runbooks, automation, guardrails, so the next incident does not need you.

• Excellent written communication. You can draft a customer-facing RCA that is accurate, clear, and does not over- or under-promise, and do it within the SLA window.

• Experience owning SLOs, error budgets, or equivalent reliability metrics as a working practice, not a slide.

• Experience designing on-call rotations and alerting practices across multiple teams.

• Comfortable operating in a fast-moving, still-forming environment. You write the runbook that did not exist yesterday.

Strongly preferred

• Experience in GPU infrastructure, HPC, or AI/ML platform operations, NCCL, InfiniBand, DCGM, or similar.

• Direct experience with Kubernetes incident response, control plane, CNI, operator patterns, noisy-neighbor debugging.

• Experience interfacing with neocloud, enterprise or hyperscaler customers during live incidents.

• Familiarity with Prometheus, Checkmk, Grafana, and modern incident tooling (OpsGenie/JIRA).

• Prior experience at a neocloud, CSP, or infrastructure vendor where downtime had direct revenue impact.

How we work

• We’re remote-first across US, LATAM, and EU time zones with a strong operational culture.

• We use AI tooling heavily in day-to-day operations and expect everyone on the team to be fluent with it and to help us get more leverage from it.

• We ship, we debug, we iterate. We don’t process-engineer our way around problems that need to be solved.

• We value written artifacts, RCAs, runbooks, design docs, over meetings. We value calm over performative urgency. We protect focus time and we protect sleep.

AI as a force multiplier

The client runs the infrastructure that powers the AI economy. We expect our team to use AI aggressively in how we work. For this role specifically, that means using AI to draft RCAs faster, triage logs and metrics during incidents, summarize timelines, generate customer-facing communications from raw incident data, and turn post-mortems into runbook updates automatically. If you have not yet built this into your workflow, you will here.

What success looks like

First 30 days

• Shadowed on-call rotations across the platform, network, and ops teams.

• Read every RCA written and identify the top three recurring failure classes.

• Met with the top three customers and understood their incident expectations and SLA terms.

• Documented the current-state incident response process, gaps and all.

First 90 days

• Published a revised severity matrix, escalation tree, and customer-comms cadence, adopted across teams.

• Run at least two major incidents as commander with clean timelines and customer comms.

• Delivered a new RCA template and coached the team through at least three post-mortems against it.

• Stood up baseline reliability metrics (MTTA, MTTR, incident count by class) with a weekly reporting cadence.

• Killed at least 20% of current alert volume by eliminating low-signal pages.

First 12 months

• The client has a mature, documented incident management program that a new customer can diligence with confidence.

• Repeat-offender incident classes are down materially, with clear attribution to runbook, tooling, or engineering changes you drove.

• Customer-facing RCAs are consistently delivered within SLA and are referenced by customers as a differentiator.

• On-call health (page volume, rotation fairness, engineer-reported burden) has measurably improved.

• Game days are a regular cadence and have surfaced and closed real gaps before they became customer incidents.

We are seeking a highly organised and detail-oriented Operations Executive to support the day-to-day running of our online casino. The ideal candidate will have hands-on experience working with the SoftSwiss CMS, with a strong focus on building and managing game sections, tournaments, promotional pages, and all ongoing CMS content updates. In addition, this role plays a key part in coordinating cross-functional operational workflows, ensuring smooth collaboration between Design, Content, Marketing, CRM, and Development teams to deliver projects and campaigns efficiently.

Key Responsibilities

SoftSwiss CMS Management

• Create, update, and optimise game categories, lobbies, landing pages, and tournament pages within the SoftSwiss CMS.
• Upload and configure new game releases, including metadata, tags, artwork, and provider assets.
• Implement and maintain promotional content, banners, and dynamic components across the site.
• Ensure all onsite content is accurate, up-to-date, and aligned with brand and regulatory guidelines.

• Troubleshoot and resolve CMS-related issues in collaboration with technical teams.

   

Operational Project Coordination

• Support the planning and execution of casino campaigns, tournaments, new feature rollouts, and product updates.
• Coordinate workflow between Design, Content, Development, Marketing, CRM and other stakeholders to ensure timely delivery.
• Maintain operational calendars, deadlines, and documentation to ensure smooth campaign production.
• Track tasks, identify blockers, escalate issues, and ensure projects meet quality standards.

• Assist with QA of onsite changes, ensuring all updates are functional and visually correct before go-live.

   

Production Flow & Process Management

• Oversee the end-to-end production cycle for content and campaign assets.
• Gather requirements, create briefs, and organise task allocation for relevant teams.
• Ensure that all assets, copy, and technical elements are delivered according to spec and integrated correctly in CMS.

• Identify opportunities to improve workflows, documentation, and inter-team communication.

   

Cross-Department Collaboration

• Work closely with CRM on promotional setups and segmentation requirements.
• Coordinate with Marketing on campaign timelines, messaging, and creative needs.
• Liaise with Development for CMS improvements, bug fixes, or new feature requests.
• Partner with Design to ensure creative assets follow brand and platform guidelines.
• Align with Compliance to ensure content meets regulatory standards.

Skills & Experience Required

• 1–3+ years experience in online casino operations, CMS management, or similar role.
• Hands-on experience with SoftSwiss CMS (or other casino platforms) is highly desirable.
• Strong understanding of casino verticals: games, providers, tournaments, promotions.
• Excellent organisational and multitasking abilities.
• Experience coordinating cross-functional teams.
• Strong attention to detail and quality assurance mindset.
• Ability to work in a fast-paced environment with tight deadlines.
• Basic technical understanding (HTML, CMS structures, asset formats) is a plus.
• Familiarity with project/task tracking tools (e.g., Jira, Asana, Trello).

Personal Attributes

• Proactive and solution-oriented.
• Strong communicator, both written and verbal.
• High ownership and accountability.
• Thrives in structured processes but flexible with real-world challenges.
• Team-player with a collaborative mindset.

We are looking for a Java Platform Engineer to help modernize our infrastructure by containerizing Java services, designing Kubernetes platforms, and building scalable cloud-native environments. This role is focused on platform engineering rather than traditional operations—you will design and implement infrastructure from the ground up, optimize distributed systems, and improve the performance of large-scale data pipelines.

Responsibilities

• Containerize existing Java Spring services using modern container technologies.
• Design, build, and maintain Kubernetes platforms from scratch.
• Develop and improve cloud-native infrastructure and deployment pipelines.
• Investigate, troubleshoot, and re-architect bottlenecks in complex data pipelines.
• Build scalable, reliable, and highly available platform solutions.
• Collaborate with engineering teams to define infrastructure architecture and best practices.
• Optimize system performance, scalability, and operational efficiency across cloud environments.

Required Qualifications

• Strong experience with Java 21.
• Hands-on experience with containerization (Docker or similar).
• Expert-level knowledge of Kubernetes, including designing and building greenfield Kubernetes environments—not just maintaining existing clusters.
• Strong experience with AWS.
• Deep expertise with Oracle Cloud Infrastructure (OCI), including designing and deploying cloud infrastructure from scratch.
• Experience building and operating cloud-native platforms at scale.

• Strong understanding of infrastructure architecture, networking, and distributed systems.

   

Nice to Have

• Experience with Kubernetes ecosystem tools such as Helm, ArgoCD, GitOps, Operators, or similar.
• Knowledge of Kubernetes orchestration and platform automation.
• Experience optimizing autoscaling, resource utilization, and cluster performance.
• Familiarity with monitoring, observability, and performance tuning.

Ideal Candidate

The ideal candidate has a strong Platform Engineering mindset and has built Kubernetes platforms from the ground up. We're looking for someone who can architect cloud infrastructure, improve scalability, and drive platform reliability across AWS and Oracle Cloud Infrastructure (OCI) while supporting the modernization of Java-based services.

🚀 EARLY-STAGE STARTUP (MVP) — FIRST LAUNCH

Wivonex is a new international education platform preparing for its first MVP launch, starting with a free UX/UI marathon in mid-September, followed by the full UX/UI Design Program in October.

We are looking for a Product Designer with 2+ years of freelance or agency experience who enjoys helping beginners improve their design skills.

Responsibilities

• Review students' assignments.
• Provide practical UX/UI feedback.
• Conduct Q&A Zoom sessions.
• Answer students' questions asynchronously within the agreed response time.
• Host one workshop about real freelance or agency experience.

Requirements

• 2+ years of freelance or agency UX/UI experience.
• Strong Figma skills.
• Portfolio with real commercial projects.
• Ability to provide constructive feedback.
• English communication (written) is preferred.

What we offer

• Flexible part-time collaboration.
• 100% remote work.
• Opportunity to become one of the first team members of a growing international education platform.
• Compensation (Profit Share): There is no fixed salary during the first launch. We offer 10% of the project's monthly net profit. Platform expenses and taxes are deducted first, after which mentors receive their share.
• If you're looking for a fixed corporate salary from day one, this opportunity is probably not the right fit.