Jobs at Djinni

Diya is a successful Ukrainian IT company providing full-service IT solutions for small and medium businesses worldwide. Our company has a strong professional background in providing remote technical support services to companies across different industries helping them deliver excellent customer experience.

We are a friendly crowd of it-savvies. Working shoulder to shoulder in a virtual crew gives us the flexibility to provide better solutions and exceed our customers' expectations.

We are expanding our team and need a Level 2 Engineer who is versatile and passionate about technology to assist in supporting our clients' cloud infrastructure and IT operations. The candidate is expected to provide repeatable solutions, thought leadership, and delivery excellence for our set of core solutions.

Responsibilities:

• Set up and maintain various services and support tools, primarily Microsoft 365/Azure.
• Proactively ensure the highest levels of systems and infrastructure availability for our clients.
• Write and maintain custom scripts to increase system efficiency and reduce human intervention time on tasks.
• Providing operational support, including procedural documentation and relevant reports.

Requirements:

Deep knowledge of operating systems:

• Practical experience in administering Microsoft 365 (admin centre, Exchange, Azure, Intune, licensing).
• Practical experience in administering Windows Server (including the latest versions).
• Understanding of the architecture and specifics of each operating system.
• Experience with command-line interfaces and graphical user interfaces of OS.

Troubleshooting and support skills:

• Experience in solving complex problems in Windows environment.
• Ability to analyze event logs and other tools to diagnose issues.

Security and access management:

• Understanding of principles and methods of security in Windows environment.
• Experience with authentication and authorization mechanisms (Active Directory, LDAP, AAD).

Automation and scripting:

• Ability to write PowerShell scripts to automate tasks in the Windows environment.

Communication skills and teamwork:

• Good communication skills for working with clients and colleagues.
• Ability to effectively document processes and solutions.

Education and certifications:

• Higher education in the field of information technology or a related area.
• Certifications from vendors confirming knowledge and skills in Windows and Linux administration (e.g., Microsoft Certified: Azure Administrator Associate, Red Hat Certified Engineer) will be a big advantage.

Qualifications:

• A minimum of 1 year experience as an IT administrator with a primary responsibility of managing Microsoft Windows systems.
• Experience with Microsoft 365 and Azure platforms.
• Strong knowledge of administration and configuration of Windows servers and basic services AD, GPO, DNS, ADFS, etc.
• Knowledge of ticketing systems, monitoring, managed antivirus, and backup solutions.
• Demonstrated ability to generate and maintain technical documentation.
• Solid knowledge of PowerShell Scripting and command-line management.
• Microsoft 365 Certification is a plus.
• A minimum Intermediate English language level is required.

What we offer:

• Comfortable work environment, remote work.
• Competitive salary.
• Paid vacation and sick leave.
• Healthcare insurance and gym.
• Training and useful experience.
• Work in a young and friendly team.
• Career opportunities and professional growth.

     Requirements:
 

• Experience working on commercial game development projects.
• Practical expertise in applying animation principles.
• Proficiency in Adobe Photoshop and Spine.
• Willingness to learn new tools, techniques, and art styles, and to iterate based on feedback.
• Experience in creating visual effects, post-processing, and performance optimization.
• Fast learner with self-motivation, and strong verbal and written communication skills.
  
  Responsibilities:
   
• Develop 2D animations for slots and other games.
• Correct and enhance artwork as needed.
• Report directly to the Art Lead or Project Manager.
• Ensure all work meets quality standards and deadlines.
• Collaborate effectively within a team environment.
  
  Nice to Have:
   
• Previous experience in casino or slot game animation.
• Proficiency in Adobe After Effects.
• Familiarity with common animation and particle generation plugins.
  
  Working Conditions:
   
• Flexible working hours and workplace, enabling our team members to achieve a healthy work-life balance.
• Paid vacation leave of 20 workdays per year, and 5 workdays of sick leave per year.
• Unlimited day-offs for personal matters, which are unpaid.
• Structured processes and tools, such as our corporate Confluence, to ensure effective communication and collaboration within the company.
• An open-minded management style that fosters transparency and constant sharing of company strategy and plans.
• Performance-based reviews that recognize and reward the contributions of our team members.
• Stress management measures, including 1-1 meetings, transparent communication, and feedback culture.
• Corporate team-building events, marathons, and online challenges that promote teamwork and healthy competition.

• Family-friendly environment, where we celebrate important personal milestones, such as the birth of a child or wedding, with congratulatory gifts.

   

We are seeking an experienced CRM Manager to join our dynamic team in the iGaming industry. If you are passionate about data analysis, campaign optimization, and increasing conversion rates in the online casino world, this role is for you! You will work with performance traffic, develop effective communication strategies, and influence key business metrics. Join us to grow within a rapidly expanding industry!

Requirements:

• At least 2 years as a CRM Manager in the iGaming sector, focusing on Casino.
• Deep understanding of the casino industry, including user behavior, gaming mechanics, bonus systems, and game types.
• Confident in managing key indicators such as GGR, NGR, Turnover, ATPU, etc.
• Experience working with Email, SMS, and Push notifications.
• Ability to build effective communication funnel chains (Email, SMS, Push) to boost performance traffic conversions. 
• Experience working with large data volumes, data aggregation, in-depth analysis, and deriving insights.
• Practical experience conducting A/B tests, validating results, analyzing outcomes, and optimizing marketing metrics.
• English proficiency at level B2 or higher.
• Experience in operating with Tier 1 and Tier 2 markets will be a significant plus.

Responsibilities:

• Developing and launching regular promotional campaigns for performance traffic to increase engagement and conversions.
• Creating and optimizing campaigns across various channels (Email, SMS, Push); building funnels focusing on ROI.
• In-depth analysis of campaign results, monitoring key metrics, and implementing improvements to enhance effectiveness.
• Collaborating with related teams (designers, copywriters, and other specialists) to produce quality mailings and creatives.
• Participating in the creation of the promotional calendar, testing new hypotheses, and conducting A/B experiments to identify the most effective strategies (e.g., increasing open rates).
• Implementing new ideas for process optimization and growth in profitability.

We offer:

• Flexible work schedule
• Convenient office within Pechersk area
• Friendly and highly professional work environment.
• Paid vacation and a paid birthday day off.
• Corporate medical insurance coverage in Ukraine.
• Unforgettable corporate events

Should your application meet our requirements, you can expect to hear from our recruitment team within five business days.

#16727551

Default Value is an outsourcing company with 15+ years of experience, continually growing and currently expanding our Magento Development team. We are looking for a reliable, proactive, and motivated Magento Developer who is not afraid of challenges and is passionate about developing, implementing new ideas, and working in a team. 

Required skill:

• 3+ years of PHP development experience
• Strong background using MVC frameworks and Object-Oriented PHP
• Understanding and using common application design patterns
• Experience in API development (any of SOAP/REST/GraphQL)
• Working with Git according to the Git Flow (or alternatives)
• JavaScript for Magento (jQuery, KnockoutJS)
• CSS preprocessors (Bootstrap, SASS, Grid, Flex)
• HTML5
• Composer
• MySQL
• Magento 1, 2 and Magento Cloud Infrastructure
• ElasticSearch
• Grunt
• Experience with Linux systems and Docker
• Understanding of the application life cycle and development methodologies
• English: Upper-Intermediate

Will be a plus:

• Knowledge of web application architectures
• React and PWA development experience
• Hyvä
• DBA basics, MySQL queries profiling and optimization
• Experience with performance and log analysis tools (Blackfire.io, NewRelic, Graylog, ELK(B) Stack, etc.)

We offer:

• Space for professional and personal growth
• Friendly and highly professional teams
• Hybrid work model 
• Paid vacation and sick leaves 
• Competitive compensation 
• Accounting and support for private entrepreneurs in Ukraine
• Compensation for our English courses
• Opportunity to take relevant professional courses, certifications, etc

If you think your skills and enthusiasm match what we’re looking for, we’d be happy to hear from you. Send us your CV, and let’s see what we can achieve together!

Evoplay is a Ukrainian product IT company that complete B2B solutions for the online gaming industry.

Position Overview:

As a Jira and Confluence Administrator, you will be responsible for the administration, configuration, and maintenance of our Jira and Confluence instances. You will play a critical role in ensuring the smooth operation and optimal utilization of these platforms to support our teams in project management, collaboration, and knowledge sharing.

Key Responsibilities:

1. Platform Administration:

• Administer Jira and Confluence instances, including user management, permissions configuration, and customization of workflows, issue types, and fields. Jira (server and cloud), сonfluence, Bitbucket, Crowd)

• Perform regular maintenance tasks such as upgrades, patches, and backups to ensure system reliability and performance.

2. Configuration and Customization:

• Configure Jira projects and Confluence spaces to meet the specific requirements of our teams and projects.

• Customize Jira workflows, screens, and dashboards to streamline processes and enhance productivity.

3. Integration and Automation:

• Integrate Jira and Confluence with other tools and systems used within the organization to facilitate seamless data flow and collaboration.

• Implement automation rules and workflows using Jira and Confluence plugins to optimize task management and documentation processes.

4. User Training and Support:

• Provide training and support to users on Jira and Confluence functionality, best practices, and troubleshooting techniques.

• Serve as the primary point of contact for user inquiries and technical issues related to Jira and Confluence usage.

5. Corporate IT Services:

• Administer other corporate IT services such as Gitlab, LDAP, GCP.

• Ensure the proper functioning and integration of these services with other business applications and systems.

Qualifications:

• Experience in a similar position for 2 years.

• Experience with Atlassian stack:

- Jira

- Confluence

- Bitbucket

- Crowd

• Understanding of the functioning of Linux systems.

We offer:

• L&D center with courses for employees and top managers;

• Rotation program;

• Medical іnsurance;

• Paid leave;

• Sick days;

• Self-learning library, access to paid courses;

• Stable payments;

• Evoplay discount program;

• Flexible work schedule / remote work;

• Group discussions and individual sessions with a psychologist.

Join our Back Office team!

We are looking for a responsible and motivated Junior Financial Operations Specialist (Funding Specialist) who is ready to grow and acquire new knowledge.

Responsibilities:

• Handling requests from clients/partners and resolving issues related to transactions and other operational matters
• Communicating with clients/partners via email
• Interacting with merchants and suppliers to resolve disputes

• Performing additional technical tasks related to work processes

   

Requirements:

• Knowledge of Excel, Google Sheets
• Confident PC skills
• Strong analytical skills

• English level: at least Strong Pre-Intermediate

   

We offer:

• We are open to candidates with minimal experience
• 160 paid vacation hours per year
• 10 paid sick leave days per year
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

We’re Applyft — an IT product company which creates value-driven mobile apps. Our journey began with the Geozilla family locator product, but now our portfolio consists of six apps in Family Safety, Entertainment and Mental Health Spheres.

Now we are looking for a Middle PPC Specialist who will be responsible for managing and optimizing Google Ads campaigns for web projects of our mobile apps.

What you’ll do:
— Develop promotion strategies for web projects of our mobile applications
— Planning, implementing and managing PPC campaigns across Google Ads (including search, display, pMax)
— Conduct keyword research and create targeted ad groups to maximize reach and ROI
— Utilize data analysis to optimize performance and budget allocation
— Track and report on KPI’s, provide regular updates on the performance
— Monitor, analyze and report on campaign performance metrics, providing actionable insights for continuous improvement
— Analyze user journey data to identify drop-off points and recommend landing page optimizations

Your professional qualities:
— 2+ years of experience as PPC/UA Manager
— Experience of working with web funnels for mobile apps
— Proficiency in Google Ads (search/display/pMax), Google Analytics and related tools
— Experience of full cycle managing PPC campaigns: launch, analysis, optimization, scale
— Experience of managing big budgets
— Understanding of the marketing funnel and the main metrics (CTR, IR, CPC, CPA, CR, LTV, ROAS)
— Proficiency in Google Sheets / Microsoft Excel
— English level — Intermediate
— Strong analytical skills with a focus on data-driven decision
— Experience of working on multiple projects

Will be a plus:
— Practical experience in any other media source (ex. Meta Ads, Bing Ads, Twitter, ASA, TikTok etc)
— Understand the workflow of mobile analytics systems (Google Firebase, Appsflyer)
— Experience of working with BI systems
 

Inception-1 is a fast-growing product company. We create AI-driven products that help people feel more connected and less alone. Our mission is to build meaningful digital experiences that blend technology with empathy — and to prove that AI can be both human and transformative.

We're looking for a Lead Product Designer for a futuristic AI Social Discovery project to help create user-friendly and stylish interfaces that meet the needs of users and the brand. You will work to improve existing solutions, implement new ideas and trends, and work closely with the team to implement cool design solutions.

Your tasks:

• Developing product interfaces that meet the needs of users and the brand.
• Designing wireframes, mockups, prototypes, and finished designs.
• Improving existing interfaces based on analytics, user feedback, and A/B testing.
• Conducting competitive analysis of UI/UX solutions.
• Working closely with Product Manager and developers to implement the design.
• Tracking new UI/UX trends and implementing them in the project.
   
• Participating in product improvement by implementing high-quality UI/UX.

From you:

• Minimum 3 years of experience in a similar position.
• Experience with Figma, Adobe Creative Suite (Photoshop, Illustrator), Sketch or similar.
• Deep understanding of the principles of usability, responsive design and building user flows.
• Skills in creating interactive prototypes and conducting usability testing for design validation.
• Ability to effectively interact with developers, managers and other stakeholders.
• Ability to analyze design solutions and focus on important details to improve product quality.
• Ability to accept and integrate feedback to improve the result.

Will be an advantage:

• Experience with design systems and their support.
• Skills in working with analytical tools (Amplitude, Hotjar, Google Analytics) for UX evaluation.
• Ability to deeply analyze user behavior and transform data into specific design solutions.
• Willingness to constantly improve the product, skills and innovate.
• Understanding of user needs and focus on creating the most convenient and effective experience.

What we offer:

• Comfortable offices in Kyiv’s Podil district with secure shelters and uninterrupted internet, water and electricity. In our offices, you don’t have to worry about routine: breakfasts, lunches, lots of snacks and fruits, lounges, massages, and other benefits of office life are waiting for you.
• Flexible work schedule.
  If necessary, assistance with relocation to safe places and finding housing.
• Online services of a corporate doctor, and after the probationary period — health insurance in Ukraine.
• 20 working days of paid vacation per year, unlimited sick leave.
• All equipment necessary for work.
• Compensation for the best courses on the market, corporate online meetups and lectures, a large library, business and management schools for employees.
• Free training in running, volleyball, boxing, and yoga.
• Corporate discounts on gym memberships.
   

Join our team of performers, practitioners and global changemakers!

Founded in 2012, Playson is a leading iGaming supplier recognized worldwide. We provide our customers with a high-end micro-service-based platform as a service that aims to process billions of financial transactions per day. We provide a cross-regional setup and are chasing latency reduction down to zero. We highly invest in delivering the best game experience and smooth connection regardless of the internet coverage and bandwidth of the game clients.

We are currently seeking an experienced Principal Site Reliability Engineer to join our dynamic Platform Tribe.

What will you be doing:

• Manage day-to-day alerts, system checks, and issue escalation as necessary.
• Provide 24x7 on-call support for critical SaaS events.
• Document issues and remediation steps.
• Proactively create monitors within the EKS/K8s ecosystem.
• Deploy to EKS/K8s cluster using Terraform and Helm/Flux.
• Enhance infrastructure health by implementing checks and scripts to address known issues.
• Maintain and develop deployment code.
• Implement/integrate new technologies into our Cloud Infrastructure.
• Collaborate with other teams to provide top-notch support and assistance.
• Prioritize customer focus in planning deployments/updates, ensuring minimal impact.
• Conduct RCA and take necessary corrective actions to prevent issue recurrence.
• Assign alert-related actions to the appropriate team after investigation.
• Handle support requests for environment-specific actions.

To succeed in this role, you will need:

• Proficiency in Kubernetes (deployment, scaling, troubleshooting).
• Experience with configuration management tools like FluxCD/ArgoCD.
• Strong experience with issue processing (RCA, Postmortems).
• Familiarity with AWS, Terraform, Docker, CI/CD.
• Experience with monitoring tools like DataDog, Prometheus, Grafana, and logging solutions like Elasticsearch, Logstash, and Kibana (ELK Stack) or AWS CloudWatch.
• Strong understanding of networking concepts and protocols.
• Proficiency in at least one scripting language (e.g., Python, NodeJS, Go).
• Proficiency in Git or other version control systems.
• Familiarity with incident response and management tools like PagerDuty, Opsgenie, or VictorOps.
• Ownership, proactiveness, persistence, and passion for maintaining a high-traffic online platform.

What We Offer:

• Quarterly Bonuses based on transparent and systematic evaluation.
• Flexible Work Schedule.
• Remote Work Option for Enhanced Flexibility.
• Comprehensive Medical Insurance for you and your significant other.
• Financial Support for Life Events.
• Unlimited Paid Vacation.
• Unlimited Paid Sick Leave.
• Reimbursement for professional development courses and training.

If you're ready to embrace ambitious goals and thrive in a dynamic environment,
Apply now and become part of Playson's exciting journey in the iGaming world!

Remote – Core Team – GrowthChannel.com

GrowthChannel is building the next-generation marketing automation platform powered by AI and real-time data.

You’ll help architect and build the product from the ground up.

What We Have

• Remote-first, async-friendly team
• Clean codebase, modern stack
• Clear roadmap, focused execution
• CI/CD in place
• No time tracking
• No unnecessary meetings

What You’ll Own

• Architect a multi-tenant AI SaaS platform
• Full-stack development with Next.js, App Router, server/client components
• Backend with TypeORM, PostgreSQL, APIs, and edge functions
• Integrate AI features and external APIs
• Help shape the product, process, and future team

Who You Are

• 5+ years building full-stack apps (React, Next.js, APIs, DBs)
• Strong backend knowledge
• Proven product ownership experience
• Sharp eye for UX and performance
• Independent, fast, and zero-handholding

Bonus If You’ve Worked With:

• Vercel, PostgreSQL, Shadcn, TanStack Query/Table
• AI development
• Startups / 0→1 products

What You Get

• Real autonomy, speed, and influence
• Competitive salary + growth opportunities
• No tracking; No politics; No feature factory

Hiring Flow

1. Quick intro (15 min)
2. Technical deep dive (60 min)
3. Founder call (60 min)

Apply If:

You want to build, growth, and scale a feture product from day one.

We are looking for an HR Operations Partner to join our diverse international team! In this role, you will support the full employee lifecycle, including onboarding, one-on-one meetings, performance reviews, retention, and offboarding, offering guidance and ensuring a smooth and positive experience for every team member. You will play a key role in solving people-related challenges and helping us keep our culture and values alive.

We value proactivity, empathy, and a business-minded approach. If you enjoy working in a fast-changing, multicultural environment and want to make a real difference, we would love to meet you.

Responsibilities

• Build strong relationships with employees and provide HR guidance and support
• Participate in the employee lifecycle process: onboarding, offboarding, performance reviews, retention, and more to ensure effective integration of specialists in the company
• Oversee the administration of compensation and benefits programs, ensuring compliance with policies and regulations
• Develop and maintain positive working relationships with employees, management, external providers, and partners
• Analyze HR metrics and develop action plans to improve them
• Translate company culture and values
• Provide training and support to managers and employees on the performance review process and expectations
• Organize and conduct internal and external team transfers
• Analyze the usage of the compensation and benefits system, and collect feedback

Requirements

• 3+ years of HR experience, preferably in a product or tech company
• Experience with HR processes, procedures, metrics, and policy guidance
• Understanding of HR standards and a drive to improve existing practices
• Strong problem-solving and critical thinking skills
• Upper-Intermediate English for working in an international environment
• Proactive, business-oriented, empathetic, and open-minded
• Good time management and willingness to learn and grow

What we offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

About us:

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide. 

Our global team of talented and driven professionals is shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Poland, Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon. 

At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success. 

To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey. 

Be part of the future of iGaming with ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here!
 

Responsibilities:  

• Go through the software requirements and get clarifications on one's doubts.  
• Become familiar with the software under test and any other software related to it.  
• Understand the master test plan and/or the project plan.  
• Create or assist in creating own test plan.  
• Generate test cases based on the requirements and other documents.  
• Procure or create test data required for testing.  
• Test software releases by executing assigned tests (manual and/or automated).  
• Deliver releases to production using CI/CD tools  
• Report test results.  
• Update test cases based on the discovered defects.  
• Support the team with testing tasks as required.  

• Keep himself / herself up-to-date on the overview of the development technology, the popular testing tools (e.g. automated testing tools and test management systems) and the overview of the business domain. 

   

Skills Required:  

• Working as Quality Assurance Engineer for 5+ years.  
• Good experience in Manual Testing of Web applications with the main focus on backend part of the software.  
• Hands on experience of API testing using Postman or other similar tools.  
• Good knowledge and practical experience with Git. Experience with Gitflow usage will be a plus.  
• Practical experience with microservices  
• Good knowledge of the client-server architecture and communication. 
• Advanced skills in requirements analysis.  
• Good knowledge and practical experience working with SQL.  
• Deep understanding and experience in software development life cycle.  
• Excellent skills of reading and analysing logs to identify root cause of a defect.   
• Ability to prioritise test cases based on risk analysis.  
• Intermediate English level.  

• Strong proactiveness and communication skills.   

   

Will be a plus:  

• Knowledge and experience with message brokers like RabbitMQ or Kafka.  
• Experience with Kubernetes 
• Gaming applications expertise.  
• NoSQL experience  

• Knowledge and experience in writing Automation tests (Selenium, JUnit or TestNG frameworks).

   

Company offers: 

• Long-term employment. 
• Flexible timetable. 
• Comfortable working conditions. 
• Paid vacation and sick leaves. 
• English lessons, gym. 
• Competitive salary level. 

Adwa is a team of innovators with deep expertise in delivering customized business solutions in the IT sector. We are looking for an outgoing extrovert and a communication skills guru to join us for inspiring projects and unlimited opportunities. Our passion for teamwork and ability to create exceptional experiences for our clients is the key to a successful future.
So, let’s get ready to rewrite the rules of the IT world!

Requirements:

• English proficiency at B2 level or higher;
• Experience in the gambling industry will be an advantage;
• Client-oriented mindset, empathy;
• Previous language practice at work (both verbal and written);
• Understanding of sales.

Responsibilities:

• Bringing customers back to the active base;
• Initiating communication with absent (AWOL) customers;
• Identifying the reason for loss of contact;
• Conversion through a personalised approach;
• Developing and implementing promotional plans for your pool;

We offer:

• 24 paid vacation days and three weeks of sick leave;
• National holidays — on-call mode for queries, if any;
• 2 Day Offs per year;
• Remote work: Mon – Fri (9:00 AM – 6:00 PM Kyiv time);
• Corporate English lessons, 75% compensation for relevant courses;
• If needed, we provide equipment (after the probation period);
• We operate without micromanagement — we trust each of our specialists, and all team members are open for communication.

A recipe app that transforms the way home cooks organize, plan, and shop. With our smart importing tool, users can gather all their recipes in one place within seconds — whether they come from an Instagram video, a food blog, or even grandma’s handwritten notes.

Now, we’re looking for a Growth Marketing Manager (Paid UA) to join our small team!

Someone who is obsessed with running experiments to improve user acquisition metrics.

🚀 What You’ll Do

- Run and scale ad campaigns with the main focus on TikTok and web funnels, as well as other ad channels

- Share learnings and insights regularly to inform the creative team on iterations

- Analyse data using Amplitude and ad platforms to improve conversion metrics

- Unlock new channels as opportunities arise - set up, test, and scale efficiently.

Coming up with new experiment's to improve conversion

🧠 What You Bring

- 2+ years of paid UA experience with mobile apps

- Managed ad accounts with over $500k / month in ad spend

- Deep expertise in event tracking - you understand how events flow into ad platforms and can diagnose discrepancies.

- Data driven mindset to work with tools like Amplitude and Singular (MMP)

- Experience running and analyzing A/B tests across creatives, funnels, and onboarding flows.

- Hands-on mindset: whether it’s campaign setup, funnel testing, debugging pixel events, or deep-diving dashboards, you’re not afraid to dive in.

🤝 Details

Full-time role

Remote-friendly

Competitive salary

International team offsite (yearly)

🍒 Perks

A fast growing product with real retention, real revenue, and real impact

Work directly with the founders and a small, hungry team solving a real-world problem

Automat-it is where high-growth startups turn when they need to move faster, scale smarter, and make the most of the cloud. As an AWS Premier Partner, we deliver hands-on DevOps and FinOps and GenAI support that drives real results.

We work across EMEA and the US, fueling innovation and solving complex challenges daily. Join us to grow your skills, shape bold ideas, and help build the future of tech.

We are looking for a Support Engineer with hands-on AWS and Linux experience, strong troubleshooting skills, and the ability to monitor, support, and optimize customer environments in a 24/7 setting.

📍 Work location - Ukraine

Responsibilities

• Respond to incidents according to playbooks 
• Provide customer support in rotating 8-hour shifts to ensure 24/7 coverage
• Monitor and troubleshoot network, infrastructure, and application issues
• Analyze metrics, alerts, and incidents to fine-tune algorithms and thresholds
• Maintain and document monitoring solutions

• Contribute to infrastructure automation and internal Support tools development

  

Requirements

• At least 1 year of experience in a similar position such as NOC/Tech Support engineer or Junior DevOps
• Hands-on AWS cloud experience 
• Confident Linux OS knowledge
• Network troubleshooting and configuration
• GIT and scripting skills with either Python or Bash
• Web applications architecture understanding 
• Monitoring tools (Prometheus, Cloudwatch, etc.) and principles 
• Upper-intermediate English language proficiency
• Great customer service and confident business communication skills
• Strong troubleshooting and problem-solving skills, drive to prevent incidents
• Be innovative, learn new tools and best practices
• IaaC: CloudFormation, Terraform knowledge - advantage
• CI/CD: Jenkins, ArgoCD - advantage

• Containers orchestration: Docker, Kubernetes (EKS, GKE) - advantage

   

Benefits

• Professional training and certifications covered by the company (AWS, FinOps, Kubernetes, etc.)
• International work environment
• Referral program – enjoy cooperation with your colleagues and get a bonus 
• Company events and social gatherings (happy hours, team events, knowledge sharing, etc.)
• Wellbeing and professional coaching
• English classes

• Soft skills training

   

Country-specific benefits will be discussed during the hiring process.

Automat-it is committed to fostering a workplace that promotes equal opportunities for all and believes that a diverse workforce is crucial to our success. Our recruitment decisions are based on your experience and skills, recognizing the value you bring to our team.