Jobs at Djinni

We are a group of companies that has been operating globally since 2020. We are represented on the market by several sports and casino brands. Over the past year, we have successfully doubled our scale and received the Best Sportsbook Operator award at the SiGMA Awards. We are currently continuing to develop actively and are recruiting for the following positions/positions Deputy COO.

About the Role

We’re looking for a proactive and capable Deputy COO to become the right hand of our current Chief Operating Officer in one of our iGaming verticals (casino, sportsbook, or traffic). This is a foundational role for someone ready to take operational ownership, build processes, and grow into a full COO role in the near future.

You’ll be deeply involved in all core areas — from performance marketing and product to payments, CRM, and affiliate operations. Initially, the role is very hands-on. As the business scales, you’ll transition toward team leadership, delegation, and strategic planning.

Responsibilities

• Coordinate and execute key operational processes across all verticals
• Monitor and optimize marketing, traffic, and performance campaigns
• Identify opportunities for automation, scaling, and workflow improvement
• Work closely with affiliate and traffic partners — from offers to KPIs
• Own and track business-critical metrics across departments
• Support daily operations across BI, CRM, payments, and product

• Shift from execution to building and managing processes and teams

   

Requirements

• 2+ years of experience in an operational role within iGaming, betting, or arbitrage
• Strong understanding of the player lifecycle: acquisition, retention, payments
• Experience launching new markets or building operational processes from scratch
• Hands-on familiarity with BI dashboards and task management tools
• Fluent English (B2 or higher)
• Proactive, adaptable, and ownership-driven mindset
• Comfort working in fast-paced, ever-evolving environments

What We Offer

• A high-impact role inside a fast-scaling iGaming group
• Direct mentorship and collaboration with the COO
• Clear growth path toward a full COO position
• Exposure to all business-critical domains: product, marketing, payments, partnerships
• Flexible work format — remote or hybrid
• Competitive compensation: base salary + KPI bonus
• Equity opportunity possible upon proven contribution

About Vintogroup

VintoGroup is an international iGaming company managing a portfolio of online casino and sports betting brands.

With many years of experience, we are recognized in the industry for our high level of expertise, consistent performance, and technology-driven approach. Our projects are regularly honored with prestigious international awards.

Over the past year, the company has demonstrated exponential growth and continues to scale rapidly.

Joining VintoGroup means becoming part of a fast-growing organization and building your career alongside us.

Send us your CV — you might be our next C-level team member.

We are a group of companies that has been operating globally since 2020. We are represented on the market by several sports and casino brands. Over the past year, we have successfully doubled our scale and received the Best Sportsbook Operator award at the SiGMA Awards. We are currently continuing to develop actively and are recruiting for the following positions   Head of Community

About the Role

We’ve reached a new stage in our brand evolution where community is no longer a “nice to have” — it’s a must-have. As our products scale across Tier-1, Africa, LatAm, and Asia, we’re looking for a Head of Community Management who can build a global community infrastructure from scratch and turn it into a key player retention and loyalty engine.

This role requires building the entire community ops framework — including tone of voice, local team hiring, social platform setup, live chat dynamics, and user-generated content strategies. You’ll have full ownership and a chance to shape something big and scalable.

Key Responsibilities

• Build and lead the global community management function across casino/sports verticals
• Launch and manage localized communities across Tier-1, Africa, LatAm, and Asia
• Set up and grow regional social channels: Telegram, Instagram, Discord, forums, etc.
• Hire, train, and oversee local community managers and moderators
• Create engaging formats: live chat culture, memes, micro-guides, user stories, reaction content
• Develop “admin characters” (meme personas) to build channel identity and community trust
• Build 24/7 community support processes in collaboration with Customer Care
• Track community impact on key metrics: CRC (Community Retention Cost), UGC volume, engagement
• Work cross-functionally with Product, CRM, Support, Performance, and Affiliate teams

Requirements

• Experience launching and scaling communities in iGaming, betting, Web3, esports, or similar
• Strong understanding of how community drives retention, loyalty, and acquisition
• Experience managing localized teams across diverse regions and cultures
• Hands-on approach to content, comms tone, and platform mechanics
• Ability to hire and grow community talent (mods, creators, regional leads)
• B2+ level English and comfort working in a multicultural, international environment
• High ownership mindset, leadership skills, and operational structure

What We Offer

• Full ownership to build a global iGaming community from the ground up
• Direct impact on business and product metrics: retention, brand trust, acquisition cost
• Supportive environment: strong product, marketing, and analytics teams
• Flexible remote-first setup with multicultural collaboration
• Competitive compensation + KPI-based bonus

About Vintogroup

VintoGroup is an international iGaming company managing a portfolio of online casino and sports betting brands.

With many years of experience, we are recognized in the industry for our high level of expertise, consistent performance, and technology-driven approach. Our projects are regularly honored with prestigious international awards.

Over the past year, the company has demonstrated exponential growth and continues to scale rapidly.

Joining VintoGroup means becoming part of a fast-growing organization and building your career alongside us.

Send us your CV — you might be our next C-level team member.

Project Description

A program of projects within the Energy domain. We will work on various applications covering generation control, distribution control, transmission control, and service crews control. The implementation area of these products is very high-scale (e.g. country-wide systems).

We are seeking an experienced Senior/Lead BA to join our program team. The BA will play a pivotal role in driving business analysis activities, ensuring accurate requirement gathering, and bridging the gap between business stakeholders and the technical team. The ideal candidate will have proven expertise in conducting discoveries, both onsite and remotely, with experience in the energy and/or manufacturing domains.

Requirements:

• 4+ years of experience as a Business Analyst, with at least 2 years in a Senior/Lead role.
• Strong experience in gathering, analyzing, and specifying requirements.
• Proven experience with discovery phases, both remote and onsite.
• Deep understanding of customer needs and ability to translate them into business/technical requirements.
• Excellent communication skills and advanced English proficiency (both written and spoken).
• Experience in energy and/or manufacturing domains.
• Ability and willingness to travel abroad for short-term business trips.

Job Responsibilities

Lead requirements gathering, analysis, documentation, and validation for the project(s).
Conduct discovery workshops (onsite and remote) with business stakeholders and SMEs to identify needs and expectations.
Translate business needs into clear and detailed functional and non-functional requirements.
Anticipate and identify corner cases, edge scenarios, and potential gaps in requirements, proposing solutions.
Act as a bridge between stakeholders and delivery teams, ensuring alignment of business goals with technical solutions.
Support prioritization of requirements and manage the product backlog where required.
Ensure compliance with client's internal processes.
Participate in client meetings, presentations, and workshops, including international travel.

TICKETS is a fast-growing product within the bxnda.com ecosystem, a travel tech company scaling flight ticket platforms across 80+ markets.
We’re a fast-growing startup, not a bureaucracy-heavy corporation. Speed, ownership, and results matter here.

We’re looking for an SEO Lead to take full ownership of our Brazil market and grow organic traffic at scale.

Your role

You’re not just executing tasks — you own the SEO growth strategy for Brazil.

Your main KPI is organic traffic and Google Search Console performance, not reports or spreadsheets.

What you’ll do

• Own SEO strategy and execution for the Brazil website
• Find and test non-standard, budget-friendly, and growth-driven approaches
• Work with large-scale websites and aggregators
• Build and scale Programmatic SEO or manage thousands of pages effectively
• Identify growth opportunities and scale what works

What we’re looking for

• Proven experience with large websites or aggregators
• Strong understanding of Programmatic SEO (preferred) or experience managing large page volumes
• Strategic, proactive mindset with ownership mentality
• Focus on results, speed, and growth

Growth

This role starts with Brazil and has a clear path to Head of SEO across multiple markets.

Work format

• Office-based
• Warsaw, Poland (or relocation to Warsaw)

✈️ Ready to build and scale? We’re waiting for your application.

We are a group of companies that has been operating globally since 2020. We are represented on the market by several sports and casino brands. Over the past year, we have successfully doubled our scale and received the Best Sportsbook Operator award at the SiGMA Awards. We are currently continuing to develop actively and are recruiting for the following positions/positions Product Manager / Marketing Manager. 

Your responsibilities may include:

• Helping launch and operate a new brand: from strategy to execution
• Planning roadmaps, setting priorities, breaking down tasks, and tracking deadlines
• Improving product and business performance through data and experiments
• Identifying bottlenecks and conversion gaps, proposing and testing hypotheses
• Working closely with designers and developers to test new features and UI improvements
• Driving initiatives across marketing, product, payments, and CRM

What we’re looking for:

• At least 1 year of experience in iGaming (product, operations, marketing, or project role)
• Solid understanding of how online casinos and sportsbooks operate
• Experience with data-driven decision-making — you can look at numbers and know what needs fixing
• Curiosity, independence, ownership mindset
• Experience in B2C — and a desire to make things better for the end user

About VintoGroup

VintoGroup is an international iGaming company managing a portfolio of online casino and sports betting brands.

With many years of experience, we are recognized in the industry for our high level of expertise, consistent performance, and technology-driven approach. Our projects are regularly honored with prestigious international awards.

Over the past year, the company has demonstrated exponential growth and continues to scale rapidly.

Joining VintoGroup means becoming part of a fast-growing organization and building your career alongside us.

Send us your CV — you might be our next C-level team member.

We are seeking a colleague and partner with experience in recruitment and the iGaming industry.

First and foremost, we are seeking an expert in their field who is experienced enough to work autonomously and passionate enough about their profession to have a strong drive.

If you know how to distinguish an excellent candidate from a good one and can create and maintain their interest throughout all stages of the recruitment process, we will make sure to monetize your professionalism!

You are:

• 2+ years of experience in recruitment (iGaming is a must)
• Experience in hiring specialists in the gambling niche (SMM, Affiliate, Media Buyers and others)
• Knowledge of X-ray, Boolean search, job boards, LinkedIn search, etc.
• English level — Intermediate and higher
• You have your own list of Telegram channels and LinkedIn groups for all types of vacancies in the iGaming industry
• You are proficient with various tools for automating sourcing and recruiting processes and know how to gather lists of the necessary candidates
• You know how to skillfully guide a candidate to the point of signing an offer

What do we offer?

1. Remote work
2. Flexible working hours
3. Competitive salary paid on time
4. Friendly and proactive team
5. No bureaucracy, unnecessary reports, or calls
6. 20 days of paid leave, 5 sick leave and holidays are days off

If you believe you fit the description above, please reach out!

We are a group of companies that has been operating globally since 2020. We are represented on the market by several sports and casino brands. Over the past year, we have successfully doubled our scale and received the Best Sportsbook Operator award at the SiGMA Awards. We are currently continuing to develop actively and are recruiting for the following positions Compliance Specialist .

Key Responsibilities:

• Opening and maintaining bank and payment system accounts.

• Communication with regulators in jurisdictions where the company holds licenses (Anjouan, Curaçao, MGA, etc.).

• Preparation and submission of regulatory and financial reports together with the Chief Accountant.

• Monitoring legislative and regulatory changes across all GEOs.

• Ensuring compliance with license requirements, AML/KYC procedures, responsible gaming, and advertising rules.

• Maintaining and updating internal compliance policies (AML, RG, Data Protection).

• Coordinating responses to requests from auditors and regulators.

Requirements:

• 2+ years of experience in iGaming, FinTech, or financial services.

• Understanding of international payment flows and AML/CTF procedures.

• Experience communicating with regulators and financial institutions.

• English — Upper-Intermediate or higher.

• Precision, reliability, and structured work approach.

Nice to have:

• Experience opening accounts in high-risk banks and PSPs.

• Knowledge of crypto payment compliance and KYC providers.

We offer a unique opportunity to become one of the key top managers of our team FinDep

On our side full freedom (reasonable) and no bureaucracy, the opportunity to build a dream team.

On behalf of our client, a fast-growing and innovative FinTech company, we are excited to advertise an incredible opportunity for a Backend Developer to work on an innovative trading platform. If you have a passion for building scalable and robust applications, this might be the perfect opportunity for you!
 

     Job requirements

• 3+ years of experience with PHP (preferably with the Laravel framework).
• Deep understanding of SOLID principles and design patterns.
• Strong experience with Docker and Kubernetes.Hands-on expertise with RDBMS (Relational Databases).
• Familiarity with caching systems and messaging queues.
• Experience developing microservices.
• Comprehensive understanding of the full development life cycle.
• Fluent Russian and strong English communication skills (both written and verbal) 
   

     Job responsibilities

• Developing and maintaining the backend of high-traffic web applications.
• Writing clean, efficient, and well-documented code following best practices.
• Contributing to code reviews and the establishment of coding standards.
• Ensuring applications are scalable, reliable, and performant under load.
• Staying on top of emerging technologies to keep our platform competitive.

• Collaborating with Product Managers, QA teams, and other cross-functional members to deliver high-quality software solutions.
   

  What We Offer:

• Competitive and Attractive Pay
• Flexible hours for a better work-life balance.
• Work from anywhere, or join us in the office. Your choice!
• 21 vacation + 7 no-questions-asked sick days per year.

• Career growth: Continuous Development & Performance Reviews.

   

We are a "people first" company, which affects every decision we make - from who we hire, to how we treat each other, to how we view and serve our players.  We're committed to an A+ creative culture where every member of the team can find personal fulfillment in the incomparable art of making video games.

THE ROLE:
We’re looking for a UI/UX Designer to join our team! This role is multi-disciplined, requiring a blend of design and implementation skills to help bring our game’s interface and experience to life. The ideal candidate will be interested in working in a high-energy, creative, and collaborative environment. You are entrepreneurial in spirit and enjoy wearing many hats. You have a deep understanding of the UI/UX design process, including ideation, prototyping, and final implementation in Unreal. Your goal is to create engaging, intuitive, and visually compelling interfaces that enhance gameplay and improve user experience.

IN THIS ROLE, YOU WILL:

• Design and implement UI features using Unreal Engine’s tools (Blueprints, UMG) focusing on usability.
• Create wireframes, mockups, and prototypes that illustrate user journeys and UI/UX concepts.
• Work with engineers and artists to bring UI to life, balancing technical constraints and design goals.
• Collaborate with multiple departments to ensure a cohesive and high-quality user experience.
• Strong attention to detail with analytical thinking combined with strong initiative and responsibility.
• Provide feedback on UI/UX design improvements and refine designs based on user testing and project.
• Scope UI/UX requirements for features and help define execution plans to ensure timely implementation.
• Implement improvements to UI workflows and processes to enhance efficiency across the team.

EXPERIENCE AND SKILLS:

• 5+ years of experience as a UI/UX Designer working on game projects for PC or console.
• Strong design principles and experience creating intuitive, responsive, and visually appealing interfaces.
• Proficiency with Unreal Engine 4 or newer (Ideally UE5+), including UMG and Blueprint scripting.
• Familiarity with version control systems such as Perforce.
• Experience in creating wireframes, prototypes, and final UI elements.

PLUSES:

• Knowledge of API and backend integration for dynamic UI elements.
• Experience working with Unreal Engine 5.
• Familiarity with tools like Figma, Adobe XD, or equivalent.
• Experience with Jira and Confluence.
• Degree in Design, Computer science, or equivalent.

WHY WORK WITH US?

• You can work fully remote (some quarterly travel for team offsites).
• We have a sense of humor and while we take the work seriously, we take ourselves less so.
• You'll be hard-pressed to find a happier group of people to work alongside.
• More about the project can be explained under NDA!

We are looking for a Lead Product Designer to join our Design Team and contribute to the development of a large-scale audit and inspection platform used by global clients. 

This role is for a Product Design Leader who likes ownership, complexity, and impact. Someone who can think in systems, guide product direction, work closely with product and engineering, and turn complicated processes into something people can actually use in the field. 

If you enjoy solving hard problems, designing for real constraints, and building a platform that directly affects how global businesses operate, this is that kind of product. 
 

Requirements 

• 5+ years of experience in product or UX/UI design, preferably in enterprise or SaaS products 
• Experience designing complex applications with data-heavy interfaces and workflow-driven logic 
• Strong experience working directly with clients and stakeholders 
• Good understanding of technical constraints, including backend logic, workflows, and system rules 
• Ability to collaborate effectively with engineering teams and Business System Analysts 
• Experience contributing to or maintaining design systems 
• Structured, self-organized approach to work 
• Knowledge of accessibility principles 
• Good level of spoken and written English (At least Upper-Intermediate, all of our clients speak English, and our designers often participate in conversations) 

Nice-to-Haves 

• Experience in audit, inspection, or compliance-related domains 
• Previous experience mentoring or leading designers 
• Background in enterprise web and mobile products 

Core Responsibilities 

• Lead client-facing design activities, including requirement clarification, design discussions, and solution alignment 
• Collect, analyze, and synthesize business asks, user needs, and uncover technical constraints 
• Design user-centered solutions for audit and inspection workflows, considering real user goals and operational constraints 
• Own design delivery from discovery and concept to validation and development handoff 
• Work closely with developers and BSA to ensure alignment with system logic, workflows, and technical constraints 
• Support and maintain product design processes, including user research, hypothesis validation, and concept development 
• Assign and review design tasks for designers within the team 
• Contribute to the design system and ensure design consistency across products and platforms 
• Clearly and professionally communicate design decisions to clients and internal stakeholders 

What we offer   

• Continuous learning and career growth opportunities 
• Professional training and English/Spanish language classes   
• Comprehensive medical insurance 
• Mental health support 
• Specialized benefits program with compensation for fitness activities, hobbies, pet care, and more 
• Flexible working hours (you need to have at least 4 hours overlap with our US client's morning time)  
• Inclusive and supportive culture 

Creatio is a global vendor of an agentic CRM & workflow platform with no-code and AI at its core. We help organizations automate customer and operational workflows achieving the fastest time-to-value and the highest ROI on the market. Millions of workflows run on Creatio daily, supporting thousands of clients in over 100 countries. Genuine care for our clients and partners is at the heart of our DNA.  

We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.   

In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.

Who We’re Looking For:

We are strengthening a core development area and are looking for a senior-level Full Stack Developer who is deeply passionate about technology, driven by innovation, and motivated to work on complex, long-term challenges in a high-caliber engineering environment.

You’ll fit well into our team if you have front-end experience across Angular, React, or Vue and are ready to make Angular your primary technology.

You should be a strong team player with excellent communication skills, eager to learn and grow, and ready to make an impact from day one. Most importantly, we’re looking for individuals who share our values, believe in collaboration, and want to be part of a workplace where creativity, accountability, and ambition are celebrated. 

Responsibilities: 

• Designing, coding, testing, and debugging back-end and front-end code.
• Collaborating with product owners, business analysts, architects, customer support team.
• Creating web services, Angular components, Creatio configuration, unit, integration, E2E tests.
• Participation in product goal implementation and scrum activities.
• Providing support for resolving customer cases and ensuring faultless Creatio operation. 

Requirements: 

• 5+ years of overall programming experience, strongly focusing on .Net and Angular/React/Vue.
• Strong knowledge of object-oriented programming, KISS, SOLID, DRY principles.
• Confident knowledge of C# language and modern .NET platform (.NET6+).
• ASP.NET MVC, ASP.NET Core, experience with the development of Web APIs.
• Hands-on experience with JavaScript, TypeScript languages, DOM, CSS/SASS. You must be able to style a page or component according to the given UI prototype.
• Source control systems like Git, SVN, experience with branch, merge, rebase.
• Unit testing, mocking, NUnit, Mock, Postman.
• English level - Upper–Intermediate or higher (spoken and business writing).
• Experience working with databases (MS SQL Server, PostgreSQL or Oracle) is a plus.

What to expect from us:

• Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
• Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
• Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
• Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
• Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

We are looking for a Junior Full-Stack Developer to join our team in building and supporting a modern CRM system. 

You will be involved in data parsing and transformation, integrating third-party services, and improving the overall performance. 

This role is a great starting point for someone eager to grow as a full-stack engineer while working on a real product.

Responsibilities:

• Assist in developing and maintaining web applications using React (frontend) and Node.js (backend)
• Work with RESTful APIs and data exchange between front and back end
• Write clean, readable, and maintainable code
• Help with writing scripts for data parsing and transformation

• Collaborate with other developers and stakeholders in an Agile environment

   

Requirements:

• Basic understanding of JavaScript, Node.js, and React
• Familiarity with HTML, CSS, and browser developer tools
• Understanding of REST APIs and HTTP basics
• Basic experience with JSON, data structures, and asynchronous code
• Familiarity with Git and version control workflows
• Ability to write or understand basic data parsing scripts (e.g., extracting and transforming structured or semi-structured data)
• Good problem-solving skills and willingness to learn

• English: Upper-Intermediate or higher 

   

Nice to Have:

• Knowledge of Java or experience working with Java-based backend systems
• Any experience using or integrating AI-powered tools or services (e.g. AI APIs, chatbots, data analysis, automation, or ML-assisted features)
• Experience with tools like Postman, VS Code, or any database (MongoDB, PostgreSQL, etc.)
• Exposure to Agile / Scrum workflows
   

What we offer:

• Competitive salary and bonuses
• Remote-first culture
• Flexible schedule
• Open-minded, results-driven environment
• Product ownership and impact

Description

We are seeking a skilled Database Administrator (DBA) with expertise in Oracle database, as well as experience with AWS cloud and on-premises environments. As a DBA, you will be responsible for designing, implementing, and maintaining database systems to support our organization’s data needs across various platforms.

Our customer provides collaborative payment, invoice and document automation solutions to corporations, financial institutions and banks around the world. The company’s solutions are used to streamline, automate and manage processes involving payments, invoicing, global cash management, supply chain finance and transactional documents. Organizations trust these solutions to meet their needs for cost reduction, competitive differentiation and optimization of working capital.Our team is comprised of talented professionals who are passionate about innovation and delivering high-quality solutions to our clients.

As part of the GlobalLogic team, you will grow, be challenged, and expand your skill set working alongside highly experienced and talented people.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or related field;
• Proven experience as a Database Administrator (DBA) with expertise in Oracle (version 19с and higher) and PostgreSQL (version 12 and higher) databases;
• Hands-on experience with AWS cloud services, including RDS, EC2, S3, and IAM;
• Familiarity with on-premises database environments, including server hardware, storage, and network infrastructure;
• Strong knowledge of database concepts, architecture, and administration, including backup and recovery, performance tuning, and security;
• Experience with database migration, replication, and integration between Oracle and PostgreSQL databases;
• Proficiency in SQL programming and scripting languages for automation and database management tasks;
• Excellent problem-solving skills and attention to detail;
• Strong communication and collaboration abilities, with the ability to work effectively in cross-functional teams;

Nice to have:

• AWS certification (e.g., AWS Certified Database – Specialty);
• Experience with database technologies such as MySQL, SQL Server, or NoSQL databases;
• Knowledge of containerization and orchestration tools such as Docker and Kubernetes.

Job responsibilities

• Manage and maintain Oracle database system, including installation, configuration, backup, recovery, and performance tuning;
• Design and implement database solutions for both AWS cloud and on-premises environments, ensuring optimal performance, reliability, and scalability;
• Monitor database health and performance, proactively identify and address issues, and optimize database performance to meet business requirements;
• Implement and maintain database security measures, including access controls, encryption, and compliance with regulatory requirements;
• Collaborate with cross-functional teams to design and implement data migration, replication, and integration solutions between different database platforms;
• Develop and maintain database documentation, including system specifications, configurations, and procedures;
• Provide technical support and troubleshooting assistance to resolve database-related issues and incidents;
• Stay updated with emerging technologies, best practices, and industry trends related to database management, cloud computing, and data architecture.

Turning marketing into a market-domination weapon, we created a new category – the marketplace for future customers. Businesses shop for leads as they shop for products in e-commerce: you see everything about a lead before you buy – full transparency, control, and predictable outcomes. We’re the #1 lead marketplace in the USA, and we’re accelerating.

Role overview

As a Business Analyst, you will act as the bridge between business needs and product delivery. Your role exists to turn ideas, problems, and opportunities into clear, structured requirements that the product and engineering teams can confidently build. You’ll work closely with product owners, developers, designers, and stakeholders to ensure solutions are well-defined, validated, and aligned with business goals.

What You’ll Be Doing

• Collect and clarify requirements from internal stakeholders
• Analyze business needs and translate them into structured functional and non-functional requirements
• Decompose high-level ideas into epics, user stories, and acceptance criteria
• Validate and verify requirements to ensure they meet business goals
• Support decision-making during product transformation and feature planning
• Create prototypes and visualizations to communicate ideas clearly
• Participate in team ceremonies: stand-ups, refinements, demos, and retrospectives
• Test delivered functionality against requirements using UAT or acceptance criteria
• Maintain up-to-date product and requirements documentation in Confluence or internal BA tools
• Provide ongoing support to the development team by clarifying and updating requirements
• Analyze business processes and identify opportunities for improvement
• Pitch and present ideas discovered during analysis and discovery phases

What Makes You a Strong Fit

• 2+ years of experience in a Business Analyst role
• Solid understanding of frontend, backend, and API fundamentals
• Experience working with structured requirements and their relationships
• Knowledge of key BA artifacts: user stories, UML activity diagrams, use case diagrams, context diagrams
• Understanding of Scrum and Kanban frameworks
• Experience with Jira, Confluence, Draw.io, or similar tools
• Ability to prototype using AI or wireframing tools and present ideas during refinements
• Basic knowledge of SQL
• Strong communication skills and confidence working with multiple stakeholders
• Clear, structured thinking and the ability to ask the right questions
• English level: Upper-Intermediate or higher – used in documentation and collaboration

Bonus if You Have

• Experience with analytics or experimentation tools such as Amplitude, PostHog, GrowthBook
• Hands-on experience with BigQuery or MongoDB
• Background in SaaS, marketplaces, or data-driven products
• Experience visualizing processes using BPMN or UML
• Familiarity with AI-assisted prototyping or analysis workflows

Why You’ll Love It Here

• You’ll work at the core of a product-led, AI-powered startup where data drives decisions
• Your work directly impacts product quality and delivery speed
• High autonomy and real ownership of your area
• Remote-first culture with flexible working hours
• Salary (fixed base) above the market average
• A smart, fast-moving, and supportive team
• 15 paid vacation days plus 5 paid sick days annually
• Paid access to courses, books, and professional growth resources
• Real influence on product decisions and outcomes

We are looking for an attentive and communicative Helpdesk Specialist (L1) to join our team. If you have basic IT knowledge and are eager to grow in the field of technical support, we want to hear from you! Helpdesk Specialist L1 is responsible for support of the internal IT infrastructure, including telephony, networks and domain services.

What you will do: 

• Support users in resolving common technical L1 issues with operating systems (Windows/macOS/Linux Desktop), access permissions, printers, networks, etc.
• Handle support requests via Jira and Slack.
• Set up, track, inventory, and distribute hardware (laptops, peripherals).
• Analyze and resolve incidents.
• Maintain the video surveillance system (cameras, archiving, access management).
• Administer user accounts (Google Workspace, Slack, VPN, Amazon, Cloudflare).
• Work with FreePBX (Asterisk): configure, monitor, and support telephony.
• Monitor and configure email infrastructure: DNS, MX, SPF, DKIM, DMARC.
• Manage Mikrotik devices (routing, VLAN, VPN, Wi-Fi access points).
• Perform data backups and work with LDAP / Simple AD.
• Maintain technical documentation.

What we expect from you:

• At least 1-2 year of experience in a similar role.
• Strong technical knowledge of Windows 10/11 and macOS; basic knowledge of Linux Desktop (terminal, software installation, file operations).
• Knowledge of Google Workspace, Slack, and Jira.
• Strong understanding of how PCs, networks, and email clients work.
• Strong understanding of DNS, MX, SPF, DKIM, and DMARC principles.
• Hands-on experience with FreePBX/Asterisk.
• Experience in working with Mikrotik: routing, VLAN, Wi-Fi, and VPN configuration.
• Knowledge of basic network protocols: DHCP, DNS, NAT, ICMP, TCP/IP.
• Ability to diagnose and troubleshoot network issues (ping, tracert, ipconfig, etc.).
• Basic understanding of video surveillance systems.
• Experience with data backups and working with LDAP/Simple AD.
• Fluent Ukrainian; basic English (reading instructions, written communication).