Jobs at Djinni

Mine Marketing works on the connection between advertising, data, and automation. We’re looking for a Technical Data & Automation Specialist to join our team and work closely with leadership on data, automation, system development, troubleshooting, and production operations.


What you will do with us:
- Connect advertising systems with internal data systems
- Build and improve pipelines that handle bulk in real time 
- Dig deep into performance issues and translate data into business decisions 

What we're looking for 🎯
- Hands-on experience with Claude Code and building automations
-High command of SQL: complex queries, optimization, performance thinking 
- Understanding of Data Pipelines, ETL, and Data Processing Processes
- Familiarity with performance metrics: ROI, CPA, CTR and the ability to connect data to decisions
- Analytical, entrepreneurial thinking, and true independence in complex tasks

Significant Advantage
- Experience in production systems in the advertising / performance worlds
- Working with Meta Ads/Google Ads (APIs)
- AWS/GCP experience

What awaits you ✨
- Real data that drives business decisions
- Real technical challenges: scale, reliability, accuracy 
- Lots of ownership and freedom to move things fast


What we offer:
- Opportunities for professional development and personal growth 🚀

- Competitive salary, reasonable and fair working conditions 💵

- A ridiculously awesome team and work environment 🎉

- Training opportunities, including paid courses and webinars 💻

- Remote working conditions 🏠

- Generous PTO and Holidays 🌴

Join us and let's make some social media magic happen! Apply now!

Softsich is an ambitious international product company developing scalable digital B2B platforms.

We are looking for an Office Operations Assistant who will help keep our office life balanced: organizing processes, communicating with vendors, and creating a comfortable environment for the team. If you enjoy when everything runs smoothly and without chaos — we’d love to get to know you.

Your key responsibilities will include:

–Organizing business trips for employees: searching and booking tickets, hotels, apartments, and transportation.
– Providing travel support for the PR team during conferences and external events.
– Supporting office events and team buildings together with the PR team — actively participating in organization, not just execution.
– Receiving merchandise prepared by the PR team, conducting quality control, packaging, and organizing shipments across Poland.
– Tracking delivery statuses and independently resolving logistics-related issues.
– Handling personal and business-related tasks for C-level managers.
– Ensuring the smooth and comfortable operation of the Warsaw office.
– Remotely coordinating operational processes for the Kyiv office.
– Managing the office budget and preparing expense reports.
– Initiating and implementing activities aimed at increasing team engagement in the office.

It’s a match if you have:

– 2+ years of experience in office management, executive assistance, or operations coordination.
– Experience organizing complex business travel and logistics.
– Hands-on experience with vendor management: sourcing, negotiations, and contract coordination.
– Polish language proficiency - B2+ level for communication with local vendors.
– Fluent Ukrainian.
– English — Intermediate+ (B1–B2).
– Strong Excel / Google Sheets skills (reporting, budgeting, basic analytics).
– Experience managing budgets and expense tracking.
– Strong organizational skills, independence, and the ability to manage multiple processes simultaneously.

What we offer:

– Offices format in Warsaw.
– 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
– A supportive, friendly team where knowledge-sharing is part of the culture.
– Coverage for professional events and learning.
– Birthday greetings, team buildings, and warm human connection beyond work.
– Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

Comfortable offices and strong operations always start with people who know how to keep everything under control.
Send over your CV - we’d love to get to know you better!

We are building one of the most powerful live-streaming platforms, already connecting 400K+ monthly active users through live events, interactive video chats, and real-time community experiences. Our mission is bold: bring joy, fight loneliness, and deliver safe, ad-free entertainment that keeps people coming back.
This is a complex, fast-moving space, and we love it that way! So, you will join a passionate, expert team tackling everything from scaling AI-powered recommendations to launching high-impact, data-driven features that boost monetization and engagement. Every idea counts here, and every release reaches a massive global audience.
We are now expanding into Arab countries and Europe, enhancing content quality, and rolling out new features to keep users hooked. We are among the Top 5 streaming products in the US and rank in the Top 10 worldwide. Our next milestone: break into the global Top 5, and we are moving fast to make it happen.

About the role: In this role, you will strengthen our product analytics by bringing senior-level expertise in statistical analysis, retention analytics, and experimentation. From your first weeks, you’ll dive into our product, data pipelines, and key metrics, delivering deep insights into retention and monetization, and independently running A/B tests to shape decisions at scale. Your input will help refine analytical processes and frameworks, directly influencing product strategy. With the chance to grow horizontally through diverse tasks, and to be involved in many of the company’s key processes, you’ll see the tangible impact of your work across the business.

In this role, you will

• Drive deep-dive analyses of user behaviour, retention, and monetization
• Independently design, monitor, and evaluate A/B tests and experiments
• Build, maintain, and improve analytical frameworks, dashboards, and reporting systems to ensure clarity and efficiency across the team
• Collaborate closely with product managers to define success metrics, uncover growth opportunities, and shape the product strategy
• Identify gaps and inefficiencies in current processes and elevate the team’s analytical capabilities by proposing smart improvements
• Ensure all product research meets the highest standards of statistical rigour, reliability, and scalability

It’s all about you

• Experience in product or marketing analytics and working cross-functionally with product, marketing, and engineering teams
• Advanced SQL skills and a solid foundation in statistics, including hypothesis testing, causal inference, regression, and retention/survival analysis
• Proven track record in product analytics, ideally in transactional or subscription-based business models, with experience in designing and evaluating A/B tests
• Ownership mindset, strong communication skills and structural thinking that will allow you to  translate complex data into actionable business recommendations for both technical and non-technical stakeholders
   

Would be a plus

• Experience with GBQ, Python and R for analytics
• Familiarity with cohort analysis, LTV modelling, and churn prediction
• Regular usage of AI tools like ChatGPT, Claude AI, Gemini, or similar to support your work

What we offer

Care and support: 

• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine
   

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule 
• Workspace rental reimbursement in other cities and abroad
• Modern equipment or depreciation of your own tools
   

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events
   

Hiring process

• Intro call
• Technical interview
• Reference check
• Offer

About the company: United Tech is a global IT product company shaping the future of real-time social connection. With millions of users across North America, Europe, LATAM, and MENA, we build next-gen mobile and web apps for live-streaming and social networking. Our platforms enable connection at scale fast, interactive, and deeply engaging. The market is projected to exceed $206B by 2030, and we are already leading the evolution. Founded in Ukraine, scaling worldwide
 

About your role: In this role, you will directly influence product growth and monetization by improving Recommendation Systems for gifts and coins. You’ll work end-to-end on ML solutions — from defining the Data Science roadmap and running experiments to deploying production-ready models — while collaborating closely with Product Managers, Analysts, and Engineers. The role offers a combination of hands-on machine learning, recommendation systems, MLOps, and strategic ownership in a fast-paced product environment where your work will have visible business impact.

In this role, you will

• Create, develop, and improve machine learning models to enhance business performance and product effectiveness
• Collaborate closely with cross-functional teams, including Product Managers, Analysts, and Engineers, to deliver innovative ML-driven features and improvements
• Apply expertise in machine learning algorithms, data structures, and optimization techniques to improve model accuracy, scalability, and efficiency
• Implement and maintain MLOps best practices for model deployment, monitoring, retraining, and maintenance in production environments
• Investigate, troubleshoot, and resolve technical issues related to machine learning models, data pipelines, and infrastructure
• Stay up to date with the latest advancements, technologies, and best practices in machine learning, artificial intelligence, and data science

It’s all about you

• 4+ of Machine learning and deep learning on tabular data, Recommendation systems. 
• 4+ years of software development experience in Python with experience working with ML and DL
• Experience in designing a data science roadmap and the leading technical execution of the project
• Experience with Cloud development AWS/GCP
• Experience of deploy API models on Dev/Prod environment
• Practical understanding of A/B tests process
• Practical understanding of the mathematics behind modern machine learning, linear algebra, and statistics.
• Extensive SQL knowledge

What we offer

Care and support: 

• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Maternity recovery support allowance 
• Financial and legal support
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine
   

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule 
• Modern equipment or depreciation of your own tools
   

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events
   

Hiring process

• Intro call
• Technical Interview
• Final Interview
• Reference check
• Offer

About the Position

We are looking for an experienced professional to lead the Risk Analytics function and take responsibility for the performance of the loan portfolio, monitoring key risk metrics, and developing the company’s analytical processes.

Requirements

• Proven experience in a leadership role within Risk Management or Risk Analytics.
• Mandatory experience in the MFI (Microfinance Institution) / micro-lending industry.
• Strong SQL skills and hands-on experience working with relational databases.
• Advanced proficiency in Google Sheets and Microsoft Excel (complex formulas, pivot tables, data analysis).
• Deep understanding of credit product economics.
• Experience managing teams and overseeing performance indicators.
• Ability to build transparent analytical and operational processes.

• Ability to translate business requirements into clear technical specifications for the IT team.

   

What We Offer

• Fully remote work format.
• Opportunity to work on an international financial project.
• Direct impact on the company’s key business processes and strategic decisions.

Key Responsibilities

• Monitor and optimize key portfolio metrics, including DPD, Default Rate, Portfolio Profitability, Delinquency Rate, NPL, Approval Rate, and Cost of Risk.
• Lead the Risk Analytics team, including task allocation, performance management, and quality control of analysts’ work.
• Collaborate with operational managers and teams, ensuring compliance with established procedures and target KPIs.
• Work directly with data using PostgreSQL databases, including data extraction, analysis, and hypothesis testing.
• Support IT process development by preparing and documenting technical requirements for the implementation of new rules, scoring logic, or process changes.
• Develop analytical reports, dashboards, and data models using Google Sheets and Microsoft Excel.

We are looking for a Night Shift Customer Support Specialist to join our team and help ensure timely communication with our customers during overnight hours. 

Working Schedule Monday to Friday, 11:00 PM – 7:00 AM (CET)

What you’ll do

- Respond to incoming customer support tickets in English 

- Monitor and process incoming emails 

- Provide customer responses using established templates and guidelines 

- Maintain response times in accordance with internal standards 

- Work with internal tools, including email, the admin panel, and AI-assisted support tools 

- Take on additional support-related responsibilities as the role evolves

What we’re looking for

- Ability to work independently and manage a high volume of requests 

- Attention to detail and consistency when following response templates 

- Comfortable working with web-based tools, email systems, and internal platforms 

- Intermediate English or higher 

- Ukrainian language proficiency

- Experience in customer support is a plus but not required

What we offer

- A fast-growing environment with minimal bureaucracy 

- Support for professional development 

- 15 paid vacation days 

- 15 paid sick days 

- 5 paid days off 

- Benefit bar

Our client is a growing Amazon management agency handling end-to-end Amazon operations for consumer brands. We don’t just manage ads. We manage businesses — revenue, inventory, listings, strategy, and growth. Our clients trust us with the full P&L of their Amazon operations. We are now hiring a senior operator who can: Own results, Execute strategy hands-on, Grow into a team leadership role

Location: Remote
Employment Type: Full-Time
Working Hours: Flexible (Core overlap with US EST/PST or Israel time required)

About the Role
This is a hands-on senior account management role that evolves into leadership. You will start by working directly with the founder, owning performance across client accounts. As the agency scales, you will transition into leading and directing the team built around you.
This role requires someone who can both do the work and later lead others to do it.

Phase 1: Hands-On Execution
Full ownership of account results (Revenue, TACOS, Profit)
Diagnose performance gaps
Execute tactical actions weekly
Monitor KPIs daily
Conduct monthly performance reviews
Coordinate with PPC, creatives, and operational support
You are accountable for results from day one.

Phase 2: Team Leadership
Lead execution across multiple accounts
Maintain quality and performance standards
Build and enforce SOPs
Direct new team members
Own portfolio-level results

What You’ll Own
Account Performance
Revenue growth
TACOS optimization
Profitability improvement
Performance diagnostics
Weekly action planning
KPI tracking and deviation correction
Brand & Marketplace Management
Listing optimization (Titles, Bullets, A+, CVR)
PPC management (SP, SB, SD)
Competitive positioning
Market research & keyword analysis
Inventory performance tracking
Team Coordination
Cross-functional coordination (PPC, creatives, catalog)
SOP creation and improvement
Quality control
Communication with founder on strategy and risks

Must-Have Requirements
5+ years real Amazon Seller Central experience
Experience managing multiple accounts simultaneously
Deep knowledge of Amazon PPC (SP, SB, SD)
Listing optimization expertise
Strong KPI fluency (TACOS, CVR, CTR, CPC, ACOS)
Experience with inventory tracking
Experience working with SOPs
Strong English (written and spoken)
Highly organized and reliable

Strong Advantage
Agency experience
Helium 10 (Cerebro, X-Ray, keyword research)
Flat files & bulk listing edits
Sellerboard or profit tracking tools
Inventory forecasting tools
Walmart / Shopify / TikTok Shop exposure
AI tools for automation and content

Our Team

Depositphotos is a global creative platform with 300M+ licensed images, videos, vectors, illustrations, and music files. Powered by talented professionals worldwide and cutting-edge technology, we crafted an ideal space where business meets creativity. We provide AI tools and enterprise solutions to help creators and businesses bring ideas to life. 

As part of the Marketing Team, the Senior Channel Marketing Specialist will own and execute lifecycle marketing strategies that drive growth and customer engagement across email, push notifications, and on-site channels.

What You Will Do

• Platform & Campaign Management:
  • Utilize Iterable, Braze, or similar tools to build, launch, and optimize lifecycle campaigns and customer journeys across email, push, and on-site channels, owning end-to-end execution.
• Data & Optimization:
  • Leverage customer data and behavioral insights for segmentation, personalization, and campaign strategy
  • Run A/B tests to improve engagement, conversion, retention, and LTV.
• Performance Analysis:
  • Monitor and analyze campaign performance, generating insights and recommendations to continuously improve channel effectiveness and business metrics.
• Collaboration: 
  • Strong communication and cross-functional team collaboration with product, analytics, sales, copywriting, and design teams.

Your Qualifications

• Experience in CRM, lifecycle management, or channel marketing, with proven ownership of multi-channel campaigns and measurable impact
• Strong analytical mindset with the ability to interpret data and make data-driven decisions
• Experience with marketing automation platforms (Iterable, Braze, etc.) and CRM systems
• Experience with continuous A/B testing 
• Solid understanding of segmentation, personalization, and lifecycle marketing principles
• Strong communication and organizational skills

Nice to Have

• Experience in mobile app marketing

💡About Epom:

We are a family of ad tech products designed for meaningful advertising. Our brand is an early adopter of programmatic and ad tech innovations. We entered the industry at its dawn and honed an ad serving technology to perfection.

Today, we produce solid pieces of ad technology to empower brands, agencies, and networks. We make ad tech accessible, transparent, and effective for our clients. On the other side, we are flexible, friendly, and value the human approach to the business.

⚡️Epom Product: 

White-label DSP

A sleek toolkit for your programmatic campaigns. Thanks to a refined set of Bidding Autopilot algorithms, it works — you just revise. The white-label functionality guarantees 100% data transparency, custom targeting options, no bid markups, and all admin benefits.

⚙️Technology stack: 
JavaScript, TypeScript, Angular, RxJs, HTML, CSS  

SDLC: Jira, Bamboo, Bitbucket, SonarQube, Confluence, Git
 

📈Your Responsibilities: 
Lead the frontend development team: plan sprints, distribute tasks, track delivery and quality  

Drive architectural decisions for the frontend layer, ensuring scalability and long-term maintainability  

Own and enforce code quality standards through systematic code reviews and automated quality gates (SonarQube)  

Collaborate closely with UX, Product Owners, Backend leads and stakeholders to shape technical solutions  

Define and evolve frontend guild standards: coding style, component architecture, testing practices, and CI/CD pipelines  

Mentor and grow Mid/Junior frontend developers through 1:1s, technical guidance and constructive feedback  

Participate in hiring: conduct technical interviews and evaluate frontend candidates  

Identify and proactively address technical debt, performance bottlenecks, and security concerns

🪄Your Experience & Skills: 
 2+ years of experience developing web applications, with at least 1–2 years in a tech lead or lead developer role  

Deep expertise in Angular, RxJs, TypeScript and modern JavaScript ecosystem  

Proven experience designing and implementing scalable frontend architectures  

Strong understanding of performance optimization, cross-browser compatibility and adaptive/responsive design  

Proficiency with SCSS/SASS and design system collaboration via Figma Solid experience with the full SDLC toolchain: Git, Jira, Bamboo, Bitbucket, Confluence  

Strong communication skills — ability to align technical and non-technical stakeholders  

Experience with CI/CD pipelines and code quality tooling (SonarQube or similar)

💎We offer:

🔹 Great team ready to assist and give feedback on any stage to celebrate great results together;

🔹 Ongoing opportunities and personal growth in a leading ad tech company;

🔹 Flexible working hours (start your day between 9:00 and 10:00);

🔹 Wellbeing program;

🔹 PE accounting support;

🔹 Paid vacation and sick leaves;

🔹 Social events;

🔹 Good salary in USD that matches your skills and experience.

CHIEF MARKETING OFFICER (CMO)

Remote | South Africa Preferred | iGaming / Betting
 

ABOUT THE COMPANY

We are a fast-growing international iGaming company operating in the South African market. Following a successful launch phase, the business is now entering a new stage of growth and scaling.

Our product portfolio includes both mass-market and premium betting brands, with a strong focus on customer acquisition, retention, and brand development. We are building a high-performance team that combines operational excellence, entrepreneurial mindset, and deep market expertise.

As part of our growth strategy, we are looking for an experienced marketing leader who can take ownership of the entire marketing function, build scalable processes, and drive sustainable business growth.
 

ABOUT THE ROLE

We are looking for a hands-on Chief Marketing Officer (CMO) to lead and scale the company's marketing organization.

This role combines strategic leadership with operational execution. You will oversee all major marketing functions, including CRM, Affiliate Marketing, Organic Growth, Social Media, Digital Marketing, and Brand initiatives.

The ideal candidate has experience working in iGaming or Betting, understands performance-driven marketing, and is comfortable operating in a fast-paced startup environment where building teams and improving processes are equally important as delivering business results.

You will work directly with the CEO and Executive Team and play a key role in shaping the company's future growth strategy.
 

GOALS FOR THE FIRST 90 DAYS

• Conduct a full audit of current marketing operations, team structure, channels, and performance

• Ensure continuity of ongoing marketing initiatives while identifying improvement opportunities

• Evaluate existing marketing processes and implement quick wins

• Assess team capabilities and identify hiring needs

• Build a roadmap for marketing optimization and future scaling

• Establish clear KPIs and reporting frameworks across all marketing functions

• Develop a strategic growth plan aligned with business objectives
 

WHAT YOU WILL DO

• Own and execute the overall marketing strategy across all acquisition and retention channels

• Lead CRM, Affiliate Marketing, Organic Marketing, Social Media, Digital Marketing, and Brand Marketing initiatives

• Build, manage, mentor, and scale the marketing team

• Develop marketing processes, reporting structures, and operational frameworks

• Analyze channel performance and allocate budgets based on ROI and business impact

• Identify growth opportunities and launch new acquisition initiatives

• Improve customer acquisition, retention, and lifetime value metrics

• Work closely with Product, Operations, and Executive teams to support business growth

• Drive marketing innovation, testing, experimentation, and optimization

• Ensure compliance with local regulatory and licensing requirements

• Provide regular reporting, insights, and recommendations to senior leadership

• Act as a key stakeholder in strategic business decisions

WHAT WE ARE LOOKING FOR

• 5+ years of experience in iGaming, Betting, or performance-driven digital marketing

• 3+ years in a leadership position managing multiple marketing functions

• Strong experience across CRM, Affiliate Marketing, Organic Growth, Digital Marketing, and Social Media

• Proven experience building and scaling marketing teams

• Experience developing marketing strategies and managing budgets

• Strong analytical mindset and ability to make data-driven decisions

• Experience working in startup or scale-up environments

• Ability to balance strategic thinking with hands-on execution

• Strong stakeholder management and communication skills

• B2+ English
 

NICE TO HAVE

• Strong understanding of the South African betting market

• Experience working with licensed betting operators

• Experience managing multi-channel marketing organizations

• Experience launching or scaling betting brands

• Experience building marketing teams from scratch
 

WHY JOIN US

• Opportunity to lead the entire marketing function and shape company growth

• Direct collaboration with founders and executive leadership

• High level of ownership and decision-making authority

• Ability to build and structure your own team

• Fully remote work environment

• Fast-growing company with ambitious expansion plans

• Competitive compensation package

• Future performance-based bonus program

• Potential participation in share option programs

• Dynamic startup culture with significant growth opportunities

• Opportunity to make a measurable impact on business performance

We are looking for an experienced and driven VIP Team Lead to manage and grow a high-performing team focused on player retention and revenue generation in the iGaming industry. The ideal candidate has a strong background in managing  VIP teams, understands player lifecycle metrics, and excels in performance monitoring, coaching, and cross-functional collaboration. You will lead the day-to-day operations, ensure excellent service for high-value players, and drive team alignment with overall business goals

HOW YOU WILL MAKE AN IMPACT

• Lead and manage a team of VIP Managers, ensuring daily operations, shift coverage, and workload distribution.
• Monitor and analyze key KPIs: retention, ARPPU, redeposit rate, second deposit conversion, and individual performance.
• Ensure high-quality service and proactive communication with VIP and high-value customers.
• Handle escalated cases and complex communication scenarios.
• Align team efforts with ongoing retention and revenue objectives.
• Collaborate with Product, CRM, Support, PRM, and Analytics teams to ensure full data visibility and optimized player lifecycle management.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 2+ years of experience managing  VIP account teams in iGaming (mandatory).
• Deep understanding of player lifecycle metrics and operational KPIs.
• Strong communication, leadership, and organizational skills.
• English level: B2+.

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

EverHelp is a company in the Genesis ecosystem. We’re a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic pace. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp received 9 international workplace and employer awards. The company ranked #1 in the Top 30 Inspiring Workplaces in Europe, was named the #1 employer among European companies with 500–4,999 employees, and earned Best-in-Class recognition across 6 categories: Culture & Purpose, Leadership, Inclusion & Belonging, Wellbeing, Employee Voice, and Employee Experience. EverHelp was also named one of the 28 Best Places to Work by Business Intelligence Group — a global award recognizing companies with strong workplace cultures and outstanding employee experience.

Our statement:

• We’re against war and unjustified aggression,
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live, and provided financial support.
• We provided the team with charging stations,
• We continue to work together for the future of Ukraine.

The primary mission of this role is to drive client retention and maximize account revenue. You will manage and grow a portfolio of clients, ensuring consistent service delivery while identifying and converting upsell opportunities. Success in this role is defined by long-term client satisfaction, account expansion, and measurable revenue growth.

Your future responsibilities include:

• Build and maintain long-term relationships with clients, acting as a trusted partner,
• Ensure delivery meets agreed SLAs and KPIs across client projects,
• Identify upsell and cross-sell opportunities, and prepare tailored commercial proposals,
• Manage and resolve client escalations and complex situations promptly,
• Monitor the financial performance of accounts, including revenue and profitability analysis,
• Prepare and lead regular QBRs (Quarterly Business Reviews) with key stakeholders,
• Collaborate cross-functionally to ensure seamless client operations and service delivery.

Needed experience & skills:

• 2+ years of commercial experience,
• Experience working with B2B clients,
• Strong analytical and critical thinking, with a structured and systematic approach, and the ability to manage multiple contexts,
• Results-driven mindset with high motivation and ambition to achieve targets,
• Strong data-driven approach with the ability to make decisions based on insights,
• Excellent communication skills with the ability to clearly and persuasively articulate ideas both in writing and verbally,
• Negotiation skills and the ability to handle objections effectively,
• Advanced (C1) level of English, both written and spoken,
• Experience working with or willingness to learn tools such as CRM systems (e.g., HubSpot), Notion, ClickUp, and Looker.

Nice to have skills:

• Experience in customer support outsourcing or other B2B service-based businesses,
• Basic understanding of how service businesses operate, including financial models.|

We consider candidates in Kyiv and Lviv, cities where our offices are located (although the role is fully remote). We are also ready to consider candidates located in Europe.

Work with EverHelp is about:

• Opportunity to join the Ukrainian company and help the Ukrainian economy,
• 20+ vacation days and unlimited sick leaves, corporate doctor & psychologist,
• Medical insurance and +10 Healthcare leaves for mental & physical recovery,
• Systematic learning & development inside a team and on an individual level: compensation for professional webinars, courses, conferences, etc.
• Ability to work from Kyiv & Warsaw offices with free breakfasts and lunches,
• Team of professionals who are ready for knowledge sharing, internal professional communities, team building,
• Corporate discounts for gym membership and for other different services like medical services, language schools, etc.

Submit your resume and join our team!

Hello! We are looking for an Analyst Intern to join our team, consulting company, CanSolveIt®.  

Remote, part-time.

CanSolveIt® is a consulting company that provides services on change management and business process optimization. We work with leaders in the construction and energy industry internationally, primarily in the European and North American markets. 

This position is ideal for students who want to gain their first real hands‑on experience in a modern international consulting company. 

As an Analyst Intern, you will learn how to create new solution items, work with Smartsheet and other professional tools, and understand how consulting truly operates - from internal processes to client interactions. This is a great opportunity to grow, develop practical skills, and see what it’s like to work in a small but highly professional team.

What we offer: 

• Remote work. 
• Flexible schedule (min 20 hours per week). 
• Opportunities to grow professionally and personally (workshops, work sessions, potential external education). 
• Paid leave (24 calendar days + 10 public holidays). 
• Small and outstanding team. 
• Exciting challenges, possibility to be a part of business practices of the European and American market. 

Responsibilities: 

• Assist in the data update process for the clients. 
• Ensure sheets are accurate and up to date. 
• Maintain them each time we need to add, remove, or modify. 
• Perform monthly checkups of the items we support to ensure there are no issues. 
• Create new solution items, for example, workspaces, reports, sheets. 
• Collaboration with a Mentor‑Consultant who will assign tasks, provide guidance, and support you throughout your learning and work process. 
• Collaborate with team members to verify and reconcile data.

Requirements: 

• Basic analytical skills with the ability to organize information, identify simple patterns, and draw straightforward conclusions. 
• Excellent written and verbal communication skills in Ukrainian and English (Upper - Intermediate+).   
• Attention to details
• Readiness for repetitive tasks. 
• Willingness to learn and work with licensed software tools such as Smartsheet, Microsoft 365, Excel, and SharePoint.

Recruiting Process: 

1. Screening interview with HR  (1 hour)
2.  Interview with the CEO and Technical interview  (1 hour)

3. Interview with Team  (30-45 min)

    

Join the CanSolveIt® team and be part of a dynamic consulting firm that drives positive change and innovation within the construction and energy management industries. 

Hello! We are looking for a HR & PMO Administration Intern to join our team, consulting company, CanSolveIt®.  

Location: Uzhhorod (required).

Remote, part‑time role with occasional office visits required only for specific tasks. 

CanSolveIt® is a consulting company that provides services on change management and business process optimization. We work with leaders in the construction and energy industry internationally, primarily in the European and North American markets. 

As an HR & PMO Administration Intern at CanSolveIt®, you will support daily administrative tasks, help maintain order in documentation, and collaborate closely with your mentor. This internship will give you practical experience with structure, deadlines, prioritization, and task coordination - skills that build a strong foundation for a future career in HR Administration, project management, or operations. You will also assist in supporting internal systems and contribute to organizing the company’s operational processes.

What we offer: 

• Remote work 
• Flexible schedule (min 20 hours per week) 
• Opportunities to grow professionally and personally (workshops, work sessions, potential external education) 
• Paid leave 
• Small and outstanding team 
• Exciting challenges, possibility to be a part of business practices of the European and American market 
• All required equipment is provided after the successful completion of the probation period

Responsibilities: 

• Maintain Contacts list and Merchandise list
• Taking care of corporate gifts and merch 
• Print/order/send/deliver marketing hand-outs
• Administrate filled out PC Checklists 
• Assisting with Project Folder Management, helping to maintain clear structure and up‑to‑date documentation within project folders
• Conducting an inventory at the office
• Keep Job Descriptions up-to-date and signed 
• Assisting with communication and sourcing reliable vendors for both goods and services
• Describe, format, and update timely all company’s procedures and policies 
• Assisting in maintaining Employee Professional Development Plans, helping to keep them organized, structured, and regularly updated.
• Managing holidays, organizing them, creating a schedule for employees to spend these days
• Assisting in ensuring that employees have all essential tools, equipment, and supplies needed for their remote office environment.
• Maintain communication with company IT, accounting, or legal partners for admin questions 

Requirements: 

• Аnalytical skills with the ability to synthesize complex information and provide actionable insights 
• Excellent written and verbal communication skills in Ukrainian and English (Upper - Intermediate+)   
• Attention to details
• Readiness to work with repetitive and monotonous tasks while maintaining accuracy, focus, and consistent quality
• Willingness to learn and work with licensed software tools such as Smartsheet, Microsoft 365 (Excel, SharePoint and Teams)

Recruiting Process: 

1. Screening interview with HR  (1 hour)
2.  Interview with the CEO and Technical interview  (1 hour)

3. Interview with Team  (30-45 min)

    

Join the CanSolveIt® team and be part of a dynamic consulting firm that drives positive change and innovation within the construction and energy management industries.